Help, I can't receive any calls but no problems to make them. - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Hello, everyone.
I need help with an issue I'm facing. My phone is not receiving any calls whatsoever and I don't know why. I can make calls without any problems, the issue is that I can't receive them.
I don't know when this started happening since I don't receive many calls, I don't know if it's a result of rooting the phone, because it's rooted, or what else can it be. I don't remember if the phone received calls before or immediately after being rooted.
I've tried flashing different modems but I haven't been successful. Also, I have gone through the settings and disabled everything that could be causing the calls to be blocked. I have also called T-Mobile and they disconnected and reconnected my phone to the network and I have gone to one store to have the sim card replaced and that didn't help either. I have wiped the cache and the Dalvik cache and nothing. The only option left that I know is to factory reset the phone wich I'm trying to avoid because I have a ton of apps and my home screens are already setup and folders created and I don't want to do all this setup again.
Here is the weird part. Under just this specific scenario I can make my phone receive calls.
Make a call to any phone
Hangup a couple of seconds after the other phone starts ringing.
IMMEDIATELY BEFORE the call is terminated (lost) dial from the other phone (the one that was called in step 1). This should be within one second and no more after the call is lost.
If I follow this procedure then the call goes through and my note 4 receives it, but the call shall be made immediately after I hang up, otherwise it doesn't go through.
Does anybody have an idea of what could be happening?
Thanks!!

try this, go to settings all the down to calls and click on call rejection which says auto rejection turn that to off, ive had the Same problem and thats what help me out

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Unable to make a call in GSM network - works in 3G

My TyTN II is no more than one month old. Radio and ROM are all stock and I never tried any custom ROMs nor did I install hardSPL on it. The problem is all of a sudden I can't make any calls. If I dial a number it just says Call Ended following with couple of silent beeps. If someone call me they got to my voicemail. The strange thing is that after couple of retries, it works, I can make a call but then after another try, it stops working again.
In all that time, sending and receiving SMS works normally.
And now the very strange part of the problem. If I switch to 3G mode, everything is ok. No problems at all. If I switich back to GSM only mode, the problem is back.
I've contacted HTC in my country (I'm somewhere in Europe ) and all they can say is, hard reset your phone and if that does not work, send it for repair.
I consider that a valid response and I'm about to do just that but before I go and erase all of my applications and settings from my phone (which will take me ages to get them back) I was wondering if someone has previous experiance with this sort of a problem and if it can be fixed without hard reseting the phone.
I have the same issue but when I turn G3 mode ON. I can not make call with auto G3 mode on (I have to try a lot of times to make a simple call). If I use only GSM its works ok.
Zol
I have the same problem, i cannot make a call on 3g network only on GSM. I took the phone to the service and they said i had to change the motherboard it costs ~335 EUR. F*ck
Can anybody tell me an alternative solution?

[Q] Vivid Issue Receiving the Calls

Hi I am using the ATT HTC VIVID from Nov 2011.
I bought this phone last Nov 11, and I stated noticing my phone was not receiving any calls if I stay at home(jersey city). If anyone calls to my number it will not connect at the same time it will not sent to voicemail also. It will say "call couldn't be completed".
After 2 months fight with ATT, they tried
1. they did a factory reset on my phone - it didn't help
2. changed the sim card - it didn't help
3. finally they replaced a another HTC vivid
even that didn't help
finally they said there was issue in near to my home and they fixed it.
now i a started receiving calls but now the new issue is, if I call to my number it will not connect first time it will go to voicemail, and second time if i try then it will ring. (First time also my phone is idle) This is happening randomly and ATT is not helping on this situation. As per them I am not able to replicate when they were testing on my phone.
Because of this issue I am missing calls which is making me really frustrated. After three week of research I found this is happening in not only near to my home its happening at my work place (NYC) and if I go around also its happening.
Can someone please give some advice to fix the issue that would be really great
Is there anyone else in or around your home with AT&T service? If so, do they experience the same problem as you? Can you receive calls everywhere else besides home and work? Do text messages get through? How about internet service? MMS?
Thanks for your response
The issue is not around my place
The issue is, if any one calls first time it will go to voice mail, if they call again it will connect to my phone. This behavior is happening randomly.
It is happening in my work place(NYC) and also if i go some where in new jersey also. I can't tell when its happening and how. In a day it may happen one or two time. I can't check constantly on a day when and where.
Sometime i feel I am not getting call, if i try from land line it may work or it may go to voice mail, after the second try then it will be fine for that day.
this issue look little weird. but because of that I am missing calls.
forgot to mention, that time my internet will work fine, how I am sure is one time i was browsing and trying to call my phone from land line it didn't connect. as usual second time if i try it did connected
Also the signal bar in my home and my work place its full

S4 Active i537 incoming calls go straight to voicemail

My s4 active can receive text, browse the internet, and make calls. The phone does not ring when people call, and they go right to voicemail. This all of a sudden started happening and I am not sure why.
I have:
1. Disabled call reject.
2. Made sure call forwarding is off.
3. Factory reset.
4. Wrote another OTA firmware to the phone.
5. Switched phones, then switched back.
6. Booted in safemode
Nothing has helped. I am all out of ideas, and I am not sure what to try next.
If someone can help me, I would really appreciate it.

International Note 8 periodically not receiving calls

I have the international version of the note 8 and it periodically doesn't receive calls, or texts seem to come sometimes super late and I sometimes have to resend texts because it fails to send the first time. I've tried resetting it, factory reset, rooting and custom rom (2 different ones) and still the same issue. The calls don't show up in my missed calls but the voicemails do show up.
I have had all of the Notes from 1 up to this one, all rooted with custom roms but I can't seem to figure this out. The so not disturb is off, the caller isn't blocked, airplane mod is off, I have no idea! I'm running a T-Mobile sim and using the recommended APN and have also tried the others available. Still having the same issues, if someone can please point me in the right direction I would be so very grateful. Thanks in advance.
https://forum.xda-developers.com/galaxy-note-8/help/phone-doesnt-receive-calls-texts-t3763813
Does the same thing happen when you use the same SIM with other devices? If it does then there is an issue with the SIM. If it doesn't I would take your device to a Samsung Service Center and let them take a look at it.

Note 9 WiFi Calling - can`t make calls but receiving works.

Hi there.
I have Note 9 without any brand. Updated to newest firmware that existed and about two updates ago there was problem - i cant make any calls. Restarts one helps, and other time don`t help at all. And now - it was no use to restart phone because of this problem. I felt that it might be this problem and i turned off this option and tried to make call - and nothing. Only when i restarted phone again - i can make phone calls normally like before. This problem exists not everytime, it looks like when i make call to my second phone it is only "connecting..." at my note9, and other phone is ringing. And there is two kind of behavior, first - in note i cant hear anything, just this "connecting..." message, and other phone after few seconds hangs up and ask about reconnect. And second - after few seconds after receiving call it finally works but it have take some time between receiving call at second phone and hearing anything. Its lottery.
Now i have this option disabled, phone is restarted and now i can make calls. I contacted Samsung via chat (samsung members app) and via Twitter and they said to me to go to their service to diagnose or sth, but i know what i will hear at service: "please reset your phone to factory settings and if then this issue will be present we will take your phone and try to repair it" but i don`t want to do this because of all this configuration and hours of clicking... I dont like to do this when i dont have to.
So my question - do you have similar or the same problem? Is WiFi calling have anything to do with sim provider?
DeVilio said:
Hi there.
I have Note 9 without any brand. Updated to newest firmware that existed and about two updates ago there was problem - i cant make any calls. Restarts one helps, and other time don`t help at all. And now - it was no use to restart phone because of this problem. I felt that it might be this problem and i turned off this option and tried to make call - and nothing. Only when i restarted phone again - i can make phone calls normally like before. This problem exists not everytime, it looks like when i make call to my second phone it is only "connecting..." at my note9, and other phone is ringing. And there is two kind of behavior, first - in note i cant hear anything, just this "connecting..." message, and other phone after few seconds hangs up and ask about reconnect. And second - after few seconds after receiving call it finally works but it have take some time between receiving call at second phone and hearing anything. Its lottery.
Now i have this option disabled, phone is restarted and now i can make calls. I contacted Samsung via chat (samsung members app) and via Twitter and they said to me to go to their service to diagnose or sth, but i know what i will hear at service: "please reset your phone to factory settings and if then this issue will be present we will take your phone and try to repair it" but i don`t want to do this because of all this configuration and hours of clicking... I dont like to do this when i dont have to.
So my question - do you have similar or the same problem? Is WiFi calling have anything to do with sim provider?
Click to expand...
Click to collapse
Well need a few things to be able to help.
Carrier?
Model? I'm guessing N960I1?
What is the firmware version you're on?
Jammol said:
Well need a few things to be able to help.
Carrier?
Model? I'm guessing N960I1?
What is the firmware version you're on?
Click to expand...
Click to collapse
Carrier - Poland, Play but not branded phone , model - SM-N960F, FW version N960FXXS2CSD2/N960FOXM2CSA7/N960FXXS2CSD1
DeVilio said:
Carrier - Poland, Play but not branded phone , model - SM-N960F, FW version N960FXXS2CSD2/N960FOXM2CSA7/N960FXXS2CSD1
Click to expand...
Click to collapse
And I'm assuming the carrier Support Wi-Fi calling right? It may be a provisioning issue. You should try contacting your carrier and verify Wi-Fi calling is a feature and that they support it on your device. They should also be able to help you activate it if they support it.
I wrote that it was working normally before, and now it stops. I`ve had this thing working.

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