I have been having the issue where Google talk looses connection to the server repeatedly. I have to go back to the main gtalk screen to get it log back. I had this problem on Cog 4.5.3 and continuing on CM7, which I flashed today (nightly 181). This seems to be the only issue. I have search around the forum and the interwebz and have yet to find any actual solution to this problem. Any help from the XDA crew would be greatly appreciated!
I am using an Atrix 4g, CherryPi build, and this same problem recently started for me over this past weekend. Before that, it was working fine, but for some reason, it now loses connection to gtalk everytime I back out of the app. Hopefully someone can find a solution.
I'm having this issue since Friday December 2nd.
Everything works fine over Wi-Fi but when I'm connected to AT&T 3G network the Google Services keep loosing connection and then reconnect.
It is not only Google Talk, it is all Google Services including Google Voice and GMail - now I get my messages late and sometimes I have to manually refresh to get new messages.
It is happening on my phone that runs CM7.1 and my wife's phone that runs CM6 and never been updated since December last year.
No settings were changed on either phone but both of them started having this problem last Friday.
I spend half an hour on the phone with AT&T technical support but they were useless and just said they have opened a case and will investigate.
Moreover, sometimes Gmail over IMAP was not available ("cannot connect to server") and Chase bank app could not connect to Chase server either
The problem still exists today for the 4th day.
Again, everything works 100% perfect over my home wi-fi connection, so there is clearly no phone or ROM problem.
Are you guys all on AT&T network or are you with other carriers and countries?
I am going to an AT&T store today to test a phone on display.
BTW, my phone is Samsung Captivate (Galaxy S), rooted, running CM7.1
I personally believe that AT&T is having problem with their APN.
My brother has SGSII and he is using a different APN that is only available to customers that have newer "4G" (HSDPA+) phones.
When he switched to "wap.cingular" he had the same issue in GTalk.
But he has no problem with Google Services using AT&T's new APN:
APN: phone
instead of "wap.cingular"
But this is only available to HSDPA+ customers. I cannot switch to this APN.
I'm with you guys. I noticed today that I would lose my data connection when using many different Google services. Talk, GMail, and YouTube all cause my to lose my data connection (bars go grey from the normal blue, meaning I can make calls and do SMS, but I have no data connection).
Google Talk:
As long as I am on the main screen, I am connected and can see who is online and offline. As soon as I click on a person's name, I start to lose my connection. Occasionally I can get a message out before I lose my data connection, most of the time I can't.
GMail:
Messages come in on a LONG delay over mobile data, and when I am in the GMail application, I lose my data connection.
YouTube: The app loads, I can search for videos, I can even choose videos, but they will never load. I lose my data connection until I back out of Youtube.
All of this works just fine over Wifi.
Anyone have any additional information for us? When I noticed the problem, nothing had changed on my phone for weeks (I'm running Atrix CM7 nightly 20, which was released back before Thanksgiving). Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
DK
P.S. I am on AT&T in Massachusetts.
Here is what I did as a temporary workaround.
I gave AT&T my brother's SGS II IMEI and told them that this is my new phone.
After the new IMEI was posted to my profile the data plan code has changed from SMT2GB to HSSMT2GBH
This way I have gained access to AT&T's new gateway (APN: phone).
With this gateway I have a stable connection to Google Services and the GTalk works perfectly, no jumping in and out.
The only problem is that I tried so many options but I could not setup the access point for MMS.
I don't usually use MMS anyway, so no big deal to me.
I consider it as a temporary workaround, hoping that AT&T is going to fix their wap.cingular anytime soon. It's been 4 days so far. And every technical support rep I spoke to says that he/she never heard about this problem before and this was their first time ...
---------- Post added at 05:09 AM ---------- Previous post was at 05:03 AM ----------
DeathKoil said:
Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
P.S. I am on AT&T in Massachusetts.
Click to expand...
Click to collapse
Full wipe (or clear data, clear cash, etc.) won't help here, this is clearly AT&T's problem. But I was about to do the same before I found out that my wife's phone acts exactly the same way. This saved me from setting up my phone from scratch
P.S. I have visited an AT&T Retail Location today and tested a few 3G phones they have on display - same problem detected.
(Woodbridge, New Jersey)
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
docent000 said:
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
Click to expand...
Click to collapse
Ha, if I had found this thread yesterday it would have saved me several ROM installs. Oops
AT&T
Just a little update, if anyone would read this thread.
In February-March AT&T had the same problem with wap.cingular again and other APN had no problem.
Googel used to sing in and out all the time and quite a few websites were not loading at all giving me a message "page cannot be found"
Speaking to an AT&T rep was useless as always.
The first guy told me AT&T cannot guarantee 100% access to the internet at all times and there is nothing they could do about it.
Second guy called me a few times, he even tested a phone (or at least he said so) and did not find any problem. Then he called me back again and wanted me to do a factory reset. I told him I'm not doing it, peroid. My wife's phone does the same this and so does my old LG Incite with STOCK windows 6.1. I also told him that I'm not using their AT&T stock bloatware, since I told him that he started to push to the point that my problem was with unsupported OS and this was not AT&T's problem. I told him that I pay AT&T for SERVICE and not for the phone support and repeated that the other two devices have the same problem. I told him I'm not an average lamer-user, therefore he can't give me all that BS. He had nothing to reply but only promise to call me back WHICH NEVER HAPPEND.
Yes, he never called me back.
But next day the problem was gone. Maybe they found the problem and he was embarassed to call me back? Maybe the problem was gone by itself like it started. I don't know.
But it's all OK now since then.
Last week I flashed ICS 4.0.4 and now the phone is even faster and only better!
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
Anyone else running the G5S+ on Sprint? It's working fairly well for me other than a couple of IPv6/IPv4 connection issues. However, is it normal for Cellular network settings to not include any kind of APN settings/options? We have six different devices on our family Sprint account -- Nexus 6, Samsung Galaxy S5 Active, Samsung Galaxy S3, iPhone 7, iPhone 6+, and now the G5S+. All of the other devices have a way to edit the APN settings, even when running the stock, unrooted ROM. I'm waiting to root my G5S+ until after an official Oreo update. Is this a limitation of the stock ROM?
My concern is mostly for when I travel out of the country. I know from past experience I'll need to be able to select the proper APN to get the best connectivity, but I've also needed to select the correct APN locally sometimes like when my phone(s) freak out and only connect to the CDMA_0 APN so I'm stuck on 3G.
internetpilot said:
Anyone else running the G5S+ on Sprint? It's working fairly well for me other than a couple of IPv6/IPv4 connection issues. However, is it normal for Cellular network settings to not include any kind of APN settings/options? We have six different devices on our family Sprint account -- Nexus 6, Samsung Galaxy S5 Active, Samsung Galaxy S3, iPhone 7, iPhone 6+, and now the G5S+. All of the other devices have a way to edit the APN settings, even when running the stock, unrooted ROM. I'm waiting to root my G5S+ until after an official Oreo update. Is this a limitation of the stock ROM?
My concern is mostly for when I travel out of the country. I know from past experience I'll need to be able to select the proper APN to get the best connectivity, but I've also needed to select the correct APN locally sometimes like when my phone(s) freak out and only connect to the CDMA_0 APN so I'm stuck on 3G.
Click to expand...
Click to collapse
There should be, even on stock. Might be a problem with the sim - contact Sprint for help
Phazmos said:
There should be, even on stock. Might be a problem with the sim - contact Sprint for help
Click to expand...
Click to collapse
Oh, I already have contacted Sprint several times, and had the SIM switched out 3x now. This is a different type of Sprint SIM than I had in my Nexus 6. I think it's probably going to require root and modifying the build.prop or even a custom ROM, which I don't really want to do until the Oreo OTA comes out or at least a much more stable custom ROM than what we have now for this phone.
The Sprint network has gotten a little weird. First this new 3-in-one SIM, which seems to have locked-down APN settings, and then this phone also only has an IPv6 IP#, which is causing a couple problems with monitoring my IP security cameras at both my homes (neither of my ISP's are fully on IPv6 yet), but also even Google Weather and the Android Wear Play Store won't connect on my Asus ZenWatch 3 paired through this phone and only using mobile data. If I connect the phone to wifi (anywhere -- home, public, etc.), the IP cameras, Google Weather, and Wear Play Store all work fine. It's just bizarre that Sprint isn't running a dual stack IPv4/IPv6 network until everything is IPv6. Most things work fine on my phone -- regular Play Store, Netflix, all social media, and even TeamViewer and Plex, which both are hosted the same IPv4 networks that have the IPv4 security cameras . I guess it's because all these other services are running some kind of dual stack configuration at their end, but I'm very surprised that Google Weather and the Wear Play Store apparently is not.
I've yet to find anyone else who is using this phone on Sprint to confirm that they're encountering the same thing I am.
internetpilot said:
Oh, I already have contacted Sprint several times, and had the SIM switched out 3x now. This is a different type of Sprint SIM than I had in my Nexus 6. I think it's probably going to require root and modifying the build.prop or even a custom ROM, which I don't really want to do until the Oreo OTA comes out or at least a much more stable custom ROM than what we have now for this phone.
The Sprint network has gotten a little weird. First this new 3-in-one SIM, which seems to have locked-down APN settings, and then this phone also only has an IPv6 IP#, which is causing a couple problems with monitoring my IP security cameras at both my homes (neither of my ISP's are fully on IPv6 yet), but also even Google Weather and the Android Wear Play Store won't connect on my Asus ZenWatch 3 paired through this phone and only using mobile data. If I connect the phone to wifi (anywhere -- home, public, etc.), the IP cameras, Google Weather, and Wear Play Store all work fine. It's just bizarre that Sprint isn't running a dual stack IPv4/IPv6 network until everything is IPv6. Most things work fine on my phone -- regular Play Store, Netflix, all social media, and even TeamViewer and Plex, which both are hosted the same IPv4 networks that have the IPv4 security cameras . I guess it's because all these other services are running some kind of dual stack configuration at their end, but I'm very surprised that Google Weather and the Wear Play Store apparently is not.
I've yet to find anyone else who is using this phone on Sprint to confirm that they're encountering the same thing I am.
Click to expand...
Click to collapse
I'm glad I never used Sprint, mainly cuz I've heard of so many problems with them over the years, and where I am it's basically att or Verizon if ya want any kind of coverage (rural + mountains = shirty cell coverage). Did you get the phone from Sprint? I'm wondering if it's locked down for Sprint - last time I used a locked down device was about 6 years ago. I always thought apns were handled by the os, but if it's locked down, it could be handled by the sim. Now I'm curious - what would happen if you popped in a sim from one of those other devices that do work?
Unlock, root and roms - not many available right now (new devices always take a while - especially if uptake is slow), but what's out there now are pretty much stable enough for daily use. This device is supposed to get Oreo, but probably not till sometime next year (I'm not running it yet but only cuz the features I want aren't there yet). Ipv6 implementation - lol - I've worked with a few network engineers over the years and when the talk of ipv6 started up, they went crazy. Implementing it, even on a small scale isn't an easy thing, imagine on a nation wide, or world wide scale. It started about 5 years ago, and it'll probably take another 5+ before everything is compatible. Anyway, I ramble - good luck , I do hope it gets sorted out for ya!
Phazmos said:
I'm glad I never used Sprint, mainly cuz I've heard of so many problems with them over the years, and where I am it's basically att or Verizon if ya want any kind of coverage (rural + mountains = shirty cell coverage). Did you get the phone from Sprint? I'm wondering if it's locked down for Sprint - last time I used a locked down device was about 6 years ago. I always thought apns were handled by the os, but if it's locked down, it could be handled by the sim. Now I'm curious - what would happen if you popped in a sim from one of those other devices that do work?
Unlock, root and roms - not many available right now (new devices always take a while - especially if uptake is slow), but what's out there now are pretty much stable enough for daily use. This device is supposed to get Oreo, but probably not till sometime next year (I'm not running it yet but only cuz the features I want aren't there yet). Ipv6 implementation - lol - I've worked with a few network engineers over the years and when the talk of ipv6 started up, they went crazy. Implementing it, even on a small scale isn't an easy thing, imagine on a nation wide, or world wide scale. It started about 5 years ago, and it'll probably take another 5+ before everything is compatible. Anyway, I ramble - good luck , I do hope it gets sorted out for ya!
Click to expand...
Click to collapse
No, it's a carrier independent unlocked phone that I bought from BestBuy.com (because they offered the best price for the 64gb version through a Cyber Monday sale). Except for the iPhone (and maybe the newer Samsung models), Sprint phones don't have removable SIMs -- they're built-in to the phone making them a special Sprint-only phone. That's the way my Samsung Galaxy Note 2 was. After my Note 2, I bought an unlocked Google (Motorola) Nexus 6 and used a SIM to use it on Sprint (and had access to APN setting as soon as I activated the phone), but that SIM isn't compatible with the G5S+ even though they're both Motorola phones, have the same radios, etc. I'm pretty sure my current problem is the SIM, but I don't think it's unsolvable. I just think I'll need to root and mod or ROM the device to get access to those settings. I know this is one of Sprint's newest SIMs (they have like 22 different SIMs), so I'm sure this is just another attempt by Sprint to lock down unlocked carrier independent phones on their network to help reduce excessive roaming (on Verizon towers) which costs Sprint money.
I've been on Sprint for like 15 years. The only reason I stayed on them is because the others aren't really any better, and Sprint is the only one who truly offers unlimited everything (which is really good to have for a family of six). Starting like 3 years ago (when Sprint and Samsung abruptly abandoned the Samsung Galaxy Note 2 rather early), I refused to buy Sprint locked-down phones because they require to sign another 2 year contract commitment. Whereas right now if Sprint ticks me off (like they did a couple of years ago when they sent me a $500 bill for "free" international roaming), I can just immediately drop them and move on with no penalty and even take my phone with me.
This is the first Android phone I've owned that I haven't immediately rooted. I even rooted all my family's locked Sprint phones. There just isn't much support for this phone from 3rd-party devs (yet or maybe ever since it's just a "special edition" upgrade?), so I really want that OTA Oreo update in place before I root it. I came pretty close to immediately rooting this phone, but then decided not to when saw some people had problems getting it back to stock enough to take the OTAs from Moto. I actually like the Moto Android (along with a heavily themed Nova launcher) experience enough to not feel the overwhelming need for a custom ROM, so about the only thing I really want root for is to get a better camera app (preferably Google Camera), wifi tethering, and Titanium Backup. I'm even getting used to the stock Moto camera app, so I'm not really feeling the pressing need for the Google Camera as much. I wouldn't mind getting LineageOS 15 on here, but there isn't an official version and it doesn't seem very stable yet on any device. I tend to keep my phones for a while (three years for my Nexus 6 and Note 2), so I tend to outlast most 3rd-party dev ROM support, which is why I tend to just go with LineageOS (and before that CyanogenMod) which doesn't just vanish one day like individual dev ROMs do. We'll see what happens. Hopefully this phone will start seeing more developer activity. I was originally going to get the Moto G5+, which does have a lot more dev support, but considering how long I tend to keep phones, it didn't make sense not to buy the latest/greatest version.
I'm sure it will all eventually work out. Worst case scenario is that during a European vacation next Summer I won't be able to take full advantage of Sprint's free low speed international data roaming and texting, but even then I can always just grab a local PAYG SIM and use it.
internetpilot said:
No, it's a carrier independent unlocked phone that I bought from BestBuy.com (because they offered the best price for the 64gb version through a Cyber Monday sale). Except for the iPhone (and maybe the newer Samsung models), Sprint phones don't have removable SIMs -- they're built-in to the phone making them a special Sprint-only phone. That's the way my Samsung Galaxy Note 2 was. After my Note 2, I bought an unlocked Google (Motorola) Nexus 6 and used a SIM to use it on Sprint (and had access to APN setting as soon as I activated the phone), but that SIM isn't compatible with the G5S+ even though they're both Motorola phones, have the same radios, etc. I'm pretty sure my current problem is the SIM, but I don't think it's unsolvable. I just think I'll need to root and mod or ROM the device to get access to those settings. I know this is one of Sprint's newest SIMs (they have like 22 different SIMs), so I'm sure this is just another attempt by Sprint to lock down unlocked carrier independent phones on their network to help reduce excessive roaming (on Verizon towers) which costs Sprint money.
I've been on Sprint for like 15 years. The only reason I stayed on them is because the others aren't really any better, and Sprint is the only one who truly offers unlimited everything (which is really good to have for a family of six). Starting like 3 years ago (when Sprint and Samsung abruptly abandoned the Samsung Galaxy Note 2 rather early), I refused to buy Sprint locked-down phones because they require to sign another 2 year contract commitment. Whereas right now if Sprint ticks me off (like they did a couple of years ago when they sent me a $500 bill for "free" international roaming), I can just immediately drop them and move on with no penalty and even take my phone with me.
This is the first Android phone I've owned that I haven't immediately rooted. I even rooted all my family's locked Sprint phones. There just isn't much support for this phone from 3rd-party devs (yet or maybe ever since it's just a "special edition" upgrade?), so I really want that OTA Oreo update in place before I root it. I came pretty close to immediately rooting this phone, but then decided not to when saw some people had problems getting it back to stock enough to take the OTAs from Moto. I actually like the Moto Android (along with a heavily themed Nova launcher) experience enough to not feel the overwhelming need for a custom ROM, so about the only thing I really want root for is to get a better camera app (preferably Google Camera), wifi tethering, and Titanium Backup. I'm even getting used to the stock Moto camera app, so I'm not really feeling the pressing need for the Google Camera as much. I wouldn't mind getting LineageOS 15 on here, but there isn't an official version and it doesn't seem very stable yet on any device. I tend to keep my phones for a while (three years for my Nexus 6 and Note 2), so I tend to outlast most 3rd-party dev ROM support, which is why I tend to just go with LineageOS (and before that CyanogenMod) which doesn't just vanish one day like individual dev ROMs do. We'll see what happens. Hopefully this phone will start seeing more developer activity. I was originally going to get the Moto G5+, which does have a lot more dev support, but considering how long I tend to keep phones, it didn't make sense not to buy the latest/greatest version.
I'm sure it will all eventually work out. Worst case scenario is that during a European vacation next Summer I won't be able to take full advantage of Sprint's free low speed international data roaming and texting, but even then I can always just grab a local PAYG SIM and use it.
Click to expand...
Click to collapse
I've been following the few thread there are on this phone since I got it (about a month now), and others have had the same (no apn settings or can't change them) issue, but I just figured it was noob issues as I've always modified the apn and never had a problem, on stock or any of the roms available now, and I've tried them all. I'm an old tech guy (in age and computer experience - took my first computer class in 77) and at this point it's in my blood and I'm to old to change my ways! Still curious though - what do ya mean by the by sim wasn't compatible? Granted I'm on straight talk, but been using the same SIM - starting with the n5, then 6p, now g5s plus - I just cut it down to size when it went to the micro format. I to hope to see more work for this thing. Almost makes me want to get back into building again (been like 6+ years since I built a rom) but I just don't want to spend the time, which I don't really have anyway. I thought about the g5+, but I can't go back to a smaller screen. Yeah it wasn't much smaller, and has same cpu, and probably a better camera, but this pig will do. And with finger print actions and expanded desktop, screen is the same size as my 6p (which I was extremely happy with till the big cores shirt the bed - still running though). Wish the camera was as good, but if I really want to take a good picture, I have my nikon d5100 (hacked of course)!
Again, good luck, I'm sure you'll get it fingered out eventually!
Phazmos said:
I've been following the few thread there are on this phone since I got it (about a month now), and others have had the same (no apn settings or can't change them) issue, but I just figured it was noob issues as I've always modified the apn and never had a problem, on stock or any of the roms available now, and I've tried them all. I'm an old tech guy (in age and computer experience - took my first computer class in 77) and at this point it's in my blood and I'm to old to change my ways! Still curious though - what do ya mean by the by sim wasn't compatible? Granted I'm on straight talk, but been using the same SIM - starting with the n5, then 6p, now g5s plus - I just cut it down to size when it went to the micro format. I to hope to see more work for this thing. Almost makes me want to get back into building again (been like 6+ years since I built a rom) but I just don't want to spend the time, which I don't really have anyway. I thought about the g5+, but I can't go back to a smaller screen. Yeah it wasn't much smaller, and has same cpu, and probably a better camera, but this pig will do. And with finger print actions and expanded desktop, screen is the same size as my 6p (which I was extremely happy with till the big cores shirt the bed - still running though). Wish the camera was as good, but if I really want to take a good picture, I have my nikon d5100 (hacked of course)!
Again, good luck, I'm sure you'll get it fingered out eventually!
Click to expand...
Click to collapse
25-year career network engineer here myself -- I was on the internet since before it was called the internet (I guess "world wide web" didn't sound as kewl ). At this point in my life, I don't find technology as "fascinating" as I used to, and I pretty much just want it to work for me right out of the box. I know, I know...pipe dream. What's annoying for me is that I know this is a Sprint SIM/network issue (especially the IPv6 part), but to actually communicate with someone who even understands my questions is impossible because they're not working the help desk chat lines. Oh, well...I could go on and on with all kinds of funny stories, but the short of it is that I usually just fix my issues myself.
By the SIM being incompatible I mean just that. I took the SIM out of my Nexus 6 (which I loved, especially the camera -- broke my heart when it started randomly rebooting after 3 years of faithful service) and popped it in the G5S+ and it said "Incompatible SIM" and wouldn't register on the Sprint network. So, I took it to a corporate Sprint store (where I got the SIM for the Nexus 6) and thankfully a very knowledgeable employee was there, who said, "Yep, the G5S+ takes a specific model number of nano SIM." He popped that specific SIM in the G5S+, and it pretty much came right up on the Sprint network without an issue except for the APN thing and the IPv6 thing (which I discovered later). I have spoken with a mid-level Sprint network tech who told me that the whole IPv6 isn't my SIM as much as it's when I added that SIM and phone to the Sprint network. He said all new phones after a certain date are only getting IPv6. They supposedly were going to do something to my account that forced me back on IPv4, but it didn't actually work. They also said that it would only be for a few months anyway, because they're planning on converting everyone over very soon.
This phone is 1/2" smaller than my Nexus 6, but I actually like that. I feel like I'm on a tiny phone again...haha. Anyone I tell that to quickly points out that my G5S+ is a huge phone. I didn't think I'd like the fingerprint scanner, but I really do. I also thought I'd miss the dual front speakers on the Nexus 6, but I don't really even notice it since this speaker is so loud. I do miss the Nexus 6 camera which was superb, but I'm actually getting the hang of the G5S+ camera. I'm finding myself using the "professional" (manual) mode feature a lot, but I only change the ISO to 200 and leave everything else automatic and the pictures are vastly improved. If Moto would just provide an update that would allow post-processing to be turned off, it might actually be a very good camera. I too have a couple of really nice dedicate digital cameras that can take care of anything I really need in higher end photography or video. I've always only used my phone camera because I always have it with me. For tourist stuff, family events, etc., I always bring my real camera(s) anyway.
I've created my own custom ROMs and kernels before, but it's always just been modifying or adding to someone else's work, so I just used it myself and never released it here on XDA or anything. Depending on how things go for others, I might try doing my own LineageOS builds, but I'd much rather see an official build get going for this phone and just use that. But I said, I really don't mind that stock Moto ROM that much. It's pretty much vanilla Android, and once I root it a lot of the little customizations that go into most ROMs could probably be applied to the stock ROM in the form of a mod. We'll see.
Thanks again for the replies and commiserations!
internetpilot said:
25-year career network engineer here myself -- I was on the internet since before it was called the internet (I guess "world wide web" didn't sound as kewl ). At this point in my life, I don't find technology as "fascinating" as I used to, and I pretty much just want it to work for me right out of the box. I know, I know...pipe dream. What's annoying for me is that I know this is a Sprint SIM/network issue (especially the IPv6 part), but to actually communicate with someone who even understands my questions is impossible because they're not working the help desk chat lines. Oh, well...I could go on and on with all kinds of funny stories, but the short of it is that I usually just fix my issues myself.
By the SIM being incompatible I mean just that. I took the SIM out of my Nexus 6 (which I loved, especially the camera -- broke my heart when it started randomly rebooting after 3 years of faithful service) and popped it in the G5S+ and it said "Incompatible SIM" and wouldn't register on the Sprint network. So, I took it to a corporate Sprint store (where I got the SIM for the Nexus 6) and thankfully a very knowledgeable employee was there, who said, "Yep, the G5S+ takes a specific model number of nano SIM." He popped that specific SIM in the G5S+, and it pretty much came right up on the Sprint network without an issue except for the APN thing and the IPv6 thing (which I discovered later). I have spoken with a mid-level Sprint network tech who told me that the whole IPv6 isn't my SIM as much as it's when I added that SIM and phone to the Sprint network. He said all new phones after a certain date are only getting IPv6. They supposedly were going to do something to my account that forced me back on IPv4, but it didn't actually work. They also said that it would only be for a few months anyway, because they're planning on converting everyone over very soon.
This phone is 1/2" smaller than my Nexus 6, but I actually like that. I feel like I'm on a tiny phone again...haha. Anyone I tell that to quickly points out that my G5S+ is a huge phone. I didn't think I'd like the fingerprint scanner, but I really do. I also thought I'd miss the dual front speakers on the Nexus 6, but I don't really even notice it since this speaker is so loud. I do miss the Nexus 6 camera which was superb, but I'm actually getting the hang of the G5S+ camera. I'm finding myself using the "professional" (manual) mode feature a lot, but I only change the ISO to 200 and leave everything else automatic and the pictures are vastly improved. If Moto would just provide an update that would allow post-processing to be turned off, it might actually be a very good camera. I too have a couple of really nice dedicate digital cameras that can take care of anything I really need in higher end photography or video. I've always only used my phone camera because I always have it with me. For tourist stuff, family events, etc., I always bring my real camera(s) anyway.
I've created my own custom ROMs and kernels before, but it's always just been modifying or adding to someone else's work, so I just used it myself and never released it here on XDA or anything. Depending on how things go for others, I might try doing my own LineageOS builds, but I'd much rather see an official build get going for this phone and just use that. But I said, I really don't mind that stock Moto ROM that much. It's pretty much vanilla Android, and once I root it a lot of the little customizations that go into most ROMs could probably be applied to the stock ROM in the form of a mod. We'll see.
Thanks again for the replies and commiserations!
Click to expand...
Click to collapse
Lmfao - I know exactly how ya feel! I "retired" about 5 years ago, but people ask what did for a living and I say computers - then the questions start coming. I don't mind really, but I'm more thrilled by hitting a good golf shot than talking computers again. Now when they ask what I do I say , play golf! And leave it at that. Still, I just can't help myself when it comes to noobs - I still help folks out when I can, although my patience is much shorter than it used to be. It still amazes me how people do things without knowing their arse from a hole in the wall (xda has become pretty much a source of amusement for me nowadays). I did the same with roms, never went public with any - mostly cuz I didn't have the patience for stupid questions about things I've explained clearly. Some just don't appreciate the humor in giving a stupid answer to a stupid question! Oh well! Really most roms out there have more bloat than a stock rom - way too many "features" I'll never use - all I need is date in status bar (why this isn't a stock feature is beyond me), status bar brightness (auto brightness is always either to bright or to dim) and keyboard cursor control - anything more is useless and if I don't use it, I don't want it. I like things lean and mean. Really the main reason I root is to load a custom hosts file, I've been ad free for too long to start seeing them now. I thought about the n6 when it came out, but I only had the n5 for a year and wasn't ready to upgrade and 6 in did sound big (shamu was a perfect name for it). Of course I did jump on the 6p when it came out, and loved it, now I can't do anything smaller than 5.5 (that may be more a comment on eyes that are almost 60 yrs old though). At this stage, bigger is definitely better! And look at that, I ramble again (nothing on the golf channel so I run on). Anyway, pleasure chatting - and best of luck with the issue - sounds like it'll be short lived. And may be with the trouble - it is a decent device, plenty of power for most uses (only slowness I see is working big spreads in open office) and with my usage 10+ hrs of screen on time is easy to hit and have something like 20% battery left. A good deal for the $$ spent. Enjoy!
Okay, after looking into it more, here's what I think is happening/going to happen. I found a dial code that got me to a really good phone information screen (*#*#4636#*#*). I also found a site that stated country by country the compatibility of the US version of this phone when used internationally. It can pretty much get 4G in just about every country, so the Sprint international roaming feature should at least get me 2G, which is all they advertise anyway. Through the above dial code, I can choose from a lot longer list of Preferred Network Types, including GSM only, GSM/WCDMA, TD-SCDMA, etc. When I select these, it tries unsuccessfully to connect to that network type, and when it can't it just reverts back to LTE/CDMA (the Sprint default). I think that the APN option won't show up on the menu until I successfully connect to a network other than Sprint's. I'll find out next Summer as we're planning on going to Europe. At least I now know for sure that this phone can operated internationally just fine, so I can always go the PAYG SIM route. I looked into it on previous trips with my Nexus 6, and there are travel websites that tell you exactly the best SIM service to get for each country.
Otherwise, like I said, it seems to be working fine on Sprint. On my Nexus 6 I would have problems with it switching APNs on me from the Sprint LTE APN to the one of the 3G CDMA APNs so I'd lose 4G LTE service until I switched it back. I haven't had that problem with my G5S+ so far, so I haven't "needed" the APN option in the menus yet. Hopefully I won't. I'm about to go from Virginia to Florida for the Christmas holidays, so it will be interesting to see how things work in a different location. Sprint service at my Florida house isn't exactly stellar (none of the providers are), so it should be a good test of this phone and the lack of access to APN settings.
Updating this thread for any other poor sap with a G5S+ on Sprint (haha). Actually, it's all working out fine.
The IPv6 issues really are app related issues. I've definitely researched any of my own problem apps, but even looked into some other reported problem apps that I don't use (Pokemon Go, WeChat, etc.) and every single one of the apps or their respective servers are simply not IPv6 compliant. There are some things that Moto and Sprint could have done to make these IPv6 app issues never rear their ugly head, but that's not really Sprint's or Moto's problem to solve. All these developers need to do is make their app IPv6 compliant like the vast majority of all other apps are (actually, all iPhone App Store apps were mandated to be IPv6 compliant by June 2016).
As for the APN settings issues (lack thereof), I figured out how to get access to the APN settings by way of (believe it or not) my youngest son's iPhone 7. It's apparently common knowledge for more techie iPhone users (believe it or not, there are some techie iPhone users) to use the *#*#Data#*#* dial code to get a much more extensive mobile data settings menu, which does include APN settings. This is a very good thing since the day after I came down to my Florida house for Christmas vacation, my G5S+ kept getting stuck on 3G, and wouldn't ever get a LTE signal even though there is one here (relatively weak, but it's still here). So I used that dial code to get access to the APN settings, and immediately noticed it was using some CDMA/ehrpd APN instead of the usual n.ispn LTE APN. So, I changed it back to n.ispn and the phone immediately latched on to a LTE signal and tends to keep it fairly well throughout my Florida house, actually better than my previous few phones did.
So, I'd have to say all's well that ends well on this whole thing. Hope this helps anyone else using this phone on Sprint (although it looks like I may be the only one on XDA).
internetpilot said:
Updating this thread for any other poor sap with a G5S+ on Sprint (haha). Actually, it's all working out fine.
The IPv6 issues really are app related issues. I've definitely researched any of my own problem apps, but even looked into some other reported problem apps that I don't use (Pokemon Go, WeChat, etc.) and every single one of the apps or their respective servers are simply not IPv6 compliant. There are some things that Moto and Sprint could have done to make these IPv6 app issues never rear their ugly head, but that's not really Sprint's or Moto's problem to solve. All these developers need to do is make their app IPv6 compliant like the vast majority of all other apps are (actually, all iPhone App Store apps were mandated to be IPv6 compliant by June 2016).
As for the APN settings issues (lack thereof), I figured out how to get access to the APN settings by way of (believe it or not) my youngest son's iPhone 7. It's apparently common knowledge for more techie iPhone users (believe it or not, there are some techie iPhone users) to use the *#*#Data#*#* dial code to get a much more extensive mobile data settings menu, which does include APN settings. This is a very good thing since the day after I came down to my Florida house for Christmas vacation, my G5S+ kept getting stuck on 3G, and wouldn't ever get a LTE signal even though there is one here (relatively weak, but it's still here). So I used that dial code to get access to the APN settings, and immediately noticed it was using some CDMA/ehrpd APN instead of the usual n.ispn LTE APN. So, I changed it back to n.ispn and the phone immediately latched on to a LTE signal and tends to keep it fairly well throughout my Florida house, actually better than my previous few phones did.
So, I'd have to say all's well that ends well on this whole thing. Hope this helps anyone else using this phone on Sprint (although it looks like I may be the only one on XDA).
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Ok yes I'm on Sprint. So I can get to those apn settings but I can't add an apn.. exactly how do you do that.. Yes I can edit the only existing one just can't add any.
edit APN settings for IPV4
also posted here: https://forum.xda-developers.com/mo...ing-ipv4-address-sprint-t3747256#post76243857
First please forgive this post if it is not helpful, I didn't see a solution and came up with something that worked for me, so hope it will help others.
Problem: On my Moto XT1806 GS5+ I was getting no IPV4 connectivity only IPV6 (tested with app: Ping & Net by Ulf Dittmer from the play store).
The main issue this caused was that I couldn't view my security cameras via Sprint's network., It would only show cameras on my home WIFI.
To verify I used Ping & Net to try to ping google.com. The app gives you the option to use IPV4 or IPV6, as you can guess IPV6 succeeded and IPV4 gave no results at all.
With some guesswork I did the following to fix this:
Solution:
open dialer and typed *#*#DATA#*#* or *#*#3282#*#* selected apn settings then internet.
at the top right tap the 3 dots and select edit this prompted me to enter a passcode which after several guesses ended up being 6 zeros "000000". (maybe this is in the instructions somewhere? Don't know didn't look, kinda figured it would be posted already if it was).
then I was able to change the APN NI from x.ispsn to n.ispsn.
Waited a few seconds, turned on airplane mode and then turned it back off and then I was on 3G with IPV4. It would be even better if it was LTE with IPV4, I will continue to experiment, or maybe someone can step in and save me the trouble. maybe cinet.spcs?
Anyway it works for now as a workaround and I can look at my security cameras away from home again, hooray.
gravityecho said:
also posted here: https://forum.xda-developers.com/mo...ing-ipv4-address-sprint-t3747256#post76243857
First please forgive this post if it is not helpful, I didn't see a solution and came up with something that worked for me, so hope it will help others.
Problem: On my Moto XT1806 GS5+ I was getting no IPV4 connectivity only IPV6 (tested with app: Ping & Net by Ulf Dittmer from the play store).
The main issue this caused was that I couldn't view my security cameras via Sprint's network., It would only show cameras on my home WIFI.
To verify I used Ping & Net to try to ping google.com. The app gives you the option to use IPV4 or IPV6, as you can guess IPV6 succeeded and IPV4 gave no results at all.
With some guesswork I did the following to fix this:
Solution:
open dialer and typed *#*#DATA#*#* or *#*#3282#*#* selected apn settings then internet.
at the top right tap the 3 dots and select edit this prompted me to enter a passcode which after several guesses ended up being 6 zeros "000000". (maybe this is in the instructions somewhere? Don't know didn't look, kinda figured it would be posted already if it was).
then I was able to change the APN NI from x.ispsn to n.ispsn.
Waited a few seconds, turned on airplane mode and then turned it back off and then I was on 3G with IPV4. It would be even better if it was LTE with IPV4, I will continue to experiment, or maybe someone can step in and save me the trouble. maybe cinet.spcs?
Anyway it works for now as a workaround and I can look at my security cameras away from home again, hooray.
Click to expand...
Click to collapse
Just found easier/better way to get/test IPV4: dial *#*#4636#*#* select phone info, from this screen you can run ping test to see if IPV6 and/or IPV4 is working. In my case, changing network type from "LTE/CDMA auto (PRL)" to "CDMA only" gave me a pass ping on IPV4.
This seems like a much easier/faster/better method than previous post and is now my preferred workaround method.
gravityecho said:
Just found easier/better way to get/test IPV4: dial *#*#4636#*#* select phone info, from this screen you can run ping test to see if IPV6 and/or IPV4 is working. In my case, changing network type from "LTE/CDMA auto (PRL)" to "CDMA only" gave me a pass ping on IPV4.
This seems like a much easier/faster/better method than previous post and is now my preferred workaround method.
Click to expand...
Click to collapse
Unfortunately, the 4636 dial code doesn't work on most (all?) of the current 3rd-party ROMs, and all of the current 3rd-party ROMs (to date) do not allow for Sprint users to change any of the carrier settings. It defaults to Global, and if you try to switch it to LTE (which is what is recommended), you'll lose your mobile signal and won't get it back until you reset the network settings, which defaults you back to Global.
It's very frustrating. Doesn't seem like any of these 3rd-party ROMs support Sprint at all.
internetpilot said:
Unfortunately, the 4636 dial code doesn't work on most (all?) of the current 3rd-party ROMs, and all of the current 3rd-party ROMs (to date) do not allow for Sprint users to change any of the carrier settings. It defaults to Global, and if you try to switch it to LTE (which is what is recommended), you'll lose your mobile signal and won't get it back until you reset the network settings, which defaults you back to Global.
It's very frustrating. Doesn't seem like any of these 3rd-party ROMs support Sprint at all.
Click to expand...
Click to collapse
Yeah after talking to support at my ISP (Cox who doesn't support IPv6 yet at least in my area), Sprint (who would love to sell me another phone), Motorola (who suggested I reset app preferences and restart) and Best buy (who didn't have a clue but again would love to sell me another phone), yesterday I had enough and returned it. It's staggering how many people in tech support fields have no idea what IPv4, IPv6, and APNs are. One support person at sprint thought IPv4 meant Iphone 4... Back to my trusty Note 4 with it's emmc problem and cinet.spcs.
internetpilot said:
Updating this thread for any other poor sap with a G5S+ on Sprint (haha). Actually, it's all working out fine.
The IPv6 issues really are app related issues. I've definitely researched any of my own problem apps, but even looked into some other reported problem apps that I don't use (Pokemon Go, WeChat, etc.) and every single one of the apps or their respective servers are simply not IPv6 compliant. There are some things that Moto and Sprint could have done to make these IPv6 app issues never rear their ugly head, but that's not really Sprint's or Moto's problem to solve. All these developers need to do is make their app IPv6 compliant like the vast majority of all other apps are (actually, all iPhone App Store apps were mandated to be IPv6 compliant by June 2016).
As for the APN settings issues (lack thereof), I figured out how to get access to the APN settings by way of (believe it or not) my youngest son's iPhone 7. It's apparently common knowledge for more techie iPhone users (believe it or not, there are some techie iPhone users) to use the *#*#Data#*#* dial code to get a much more extensive mobile data settings menu, which does include APN settings. This is a very good thing since the day after I came down to my Florida house for Christmas vacation, my G5S+ kept getting stuck on 3G, and wouldn't ever get a LTE signal even though there is one here (relatively weak, but it's still here). So I used that dial code to get access to the APN settings, and immediately noticed it was using some CDMA/ehrpd APN instead of the usual n.ispn LTE APN. So, I changed it back to n.ispn and the phone immediately latched on to a LTE signal and tends to keep it fairly well throughout my Florida house, actually better than my previous few phones did.
So, I'd have to say all's well that ends well on this whole thing. Hope this helps anyone else using this phone on Sprint (although it looks like I may be the only one on XDA).
Click to expand...
Click to collapse
I just recently bought a G5S Plus to replace my G5 Plus, because the screen on my G5 is cracked and I was going to fix the screen, but then I've found that the Micro USB port on the bottom is also growing "lose" (I HATE!!!! Micro USB because they always wear out on my phones).
Anyway, I went to "activate" my new G5S+ on the Sprint web page and it just said sorry they can't help w/that, I have to "Speak to someone for assistance" (but they didn't show me what phone number to call).
Glad to see the phone will actually work on Sprint! (Since I already bought it, it would be a big deal for me if it did not!).
I have not rooted mine yet, but plan to soon. I am just not sure what ROM to use yet because it seems like these days there is no such thing as a custom ROM without problems. I sure miss the days of my Samsung Galaxy S3 when most ROMs I tried seemed to be basically flawless and better than Stock, or, at least as good, in every way.
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
internetpilot said:
Unfortunately, the 4636 dial code doesn't work on most (all?) of the current 3rd-party ROMs, and all of the current 3rd-party ROMs (to date) do not allow for Sprint users to change any of the carrier settings. It defaults to Global, and if you try to switch it to LTE (which is what is recommended), you'll lose your mobile signal and won't get it back until you reset the network settings, which defaults you back to Global.
It's very frustrating. Doesn't seem like any of these 3rd-party ROMs support Sprint at all.
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Click to collapse
Damn, wow, that really sucks. I have this phone, it's too late to return it, and I've got about 6 months left of my "unlimited everything" from sprint for approximately $3 per month.
critofur said:
I just recently bought a G5S Plus to replace my G5 Plus, because the screen on my G5 is cracked and I was going to fix the screen, but then I've found that the Micro USB port on the bottom is also growing "lose" (I HATE!!!! Micro USB because they always wear out on my phones).
Anyway, I went to "activate" my new G5S+ on the Sprint web page and it just said sorry they can't help w/that, I have to "Speak to someone for assistance" (but they didn't show me what phone number to call).
Glad to see the phone will actually work on Sprint! (Since I already bought it, it would be a big deal for me if it did not!).
I have not rooted mine yet, but plan to soon. I am just not sure what ROM to use yet because it seems like these days there is no such thing as a custom ROM without problems. I sure miss the days of my Samsung Galaxy S3 when most ROMs I tried seemed to be basically flawless and better than Stock, or, at least as good, in every way.
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
Damn, wow, that really sucks. I have this phone, it's too late to return it, and I've got about 6 months left of my "unlimited everything" from sprint for approximately $3 per month.
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Click to collapse
Yep, welcome to my world! I think we're the only two people on the Moto G5S Plus on Sprint here! I was a little surprised when the SIM from my Motorola Nexus 6 didn't work in the Moto G5S Plus, but that's probably the reason you have to talk to someone or go to a Sprint store to activate it because this phone does require a rather specific SIM that's different from the previous Moto G and E models. At least Sprint finally solved the IPv6 issues that were going on when I first got this phone. That was pretty bad. It got better when my home internet providers (Comcast and Verizon at two different houses) finally upgraded to IPv6, but Sprint really shouldn't have pulled the trigger on implementing IPv6 so early. To this day only like 25% of the entire internet is on IPv6 and in the world only like 50 countries have more than 5% of IPv6 implemented.
I've literally tried every ROM posted here and even the unofficial versions of very popular ROMs (that have always worked for me on my Android phones with Sprint) like Dirty Unicorns, Resurrection Remix, LineageOS, etc., all do the same thing. They all seem to be using the same proprietary blobs or base or whatever (I'm not a developer), and they just simply don't work (or are at least VERY sketchy) on Sprint. I've been rooting/ROMing Android since my first phone almost a decade ago (HTC EVO 4G), and never had these problems on Sprint before this phone. My immediate previous phone was also a Motorola (Google Nexus 6), and I never had any problem with Sprint and custom ROMs on that phone.
I actually just recently flashed everything back to unrooted stock Nougat, took the Oreo update and all the security updates, and didn't even bother to re-root it. Sprint put a free 50GB/month wifi hotpot on every phone on my account, and the Camera2 API is activated in the stock Oreo ROM, so other than flashing a custom ROM, those were my two main reasons for rooting and they're no longer needed. So, I'm currently happily running stock unrooted Oreo with Nova Launcher.