My screen is slightly scratched, Is there any chance i can send it to Sprint to replace the cover?
I'm sure they can replace the phone itself, not the cover. Only if you've JUST received the phone and claim it was there when you purchased it. But if you've already had it 30+ days. It's a job for you to do.
I bought a focus off ebay and the guy sold it without a battery cover. I just wanted to see if someone knew where I could buy a replacement.
Thanks
I bought this case when I got my HTC One M8 in April of this year, today I went to the Verizon store and got my third case!
When the original was about 5 months old, the rubber (?) outer case turned to mush, got soft, spongy and got larger so it didn't fit well, no idea what caused it or if anyone else has ever had that problem. The VZW store near me gave me a new case under the Otterbox warranty and then....
I use the M8 as a bed side clock by connecting the charger and using the kick stand on the Otterbox. This morning, when I removed the phone from the holster the locking tab broke off, the VZW guy said this is very common.
Is it me? Anyone else having these problems?
I think I'll look for a new case if this one has more problems, any recommendations? I really LIKE the Otterbox but I can't afford to buy 3 or 4 of them a year after the warranty expires...
xs11e said:
I bought this case when I got my HTC One M8 in April of this year, today I went to the Verizon store and got my third case!
When the original was about 5 months old, the rubber (?) outer case turned to mush, got soft, spongy and got larger so it didn't fit well, no idea what caused it or if anyone else has ever had that problem. The VZW store near me gave me a new case under the Otterbox warranty and then....
I use the M8 as a bed side clock by connecting the charger and using the kick stand on the Otterbox. This morning, when I removed the phone from the holster the locking tab broke off, the VZW guy said this is very common.
Is it me? Anyone else having these problems?
I think I'll look for a new case if this one has more problems, any recommendations? I really LIKE the Otterbox but I can't afford to buy 3 or 4 of them a year after the warranty expires...
Click to expand...
Click to collapse
I have three of them, one each for my old Skyrockets, and one for my M8. The oldest one did break down in the way you describe, but only after nearly a year and a half. All of the locking tabs are broken, and the rubber is starting to degrade, though it is still holding the case together. The others are still holding together fairly well, but they also aren't as old yet. I was fairly hard on my phone, though, so I would give the case props for leaving it unharmed.
However, my wife's el-cheapo case was literally falling apart, so I still think I got a decent deal. I haven't had any problems so far with the M8 Otterbox, though it does feel "cheaper" than the cases for the Skyrockets somehow.
Thanks for the reply, I guess the thing to do is to wait and see how this current one holds up, the warranty is good for almost 6 more months and by then the M8 will be hopelessly obsolete and I'll probably be looking for a new phone!
I have the mighty Defender as well, and to prevent rubber outer from getting soft, spungy and at the end useless I'm conserving it with WURTH Gumi Fix. It is fluid especially made for that ( rubber parts ). It is enough to use it once every few months ( in that case ) to enjoy Your case for a long time.
xs11e said:
I bought this case when I got my HTC One M8 in April of this year, today I went to the Verizon store and got my third case!
When the original was about 5 months old, the rubber (?) outer case turned to mush, got soft, spongy and got larger so it didn't fit well, no idea what caused it or if anyone else has ever had that problem. The VZW store near me gave me a new case under the Otterbox warranty and then....
I use the M8 as a bed side clock by connecting the charger and using the kick stand on the Otterbox. This morning, when I removed the phone from the holster the locking tab broke off, the VZW guy said this is very common.
Is it me? Anyone else having these problems?
I think I'll look for a new case if this one has more problems, any recommendations? I really LIKE the Otterbox but I can't afford to buy 3 or 4 of them a year after the warranty expires...
Click to expand...
Click to collapse
I used Defenders for everything (iPhone through the 4G and then a Galaxy Note and Note 2) and never had an issue until I got my M7. I went through three M7 cases with the tabs breaking on all of them. Otterbox was very good about replacing them but I ended up just selling the 3rd replacement case (4th case overall) on Ebay and I switched to a Seidio Convert Case that I loved. When I got my M8 I bought the Seidio Convert case for it as well because I liked the M7 version so well. On a whim though I bought a Defender for my M8 recently and three days later I had a broken retention tab. Otterbox again was wonderful replacing the case which I promptly sold on Ebay to recoup my purchase cost and put the Seidio Convert right back on and haven't looked back.
I appreciate Otterbox taking care of what is obviously a design defect in the HTC One line of cases but I wish they'd fix the design rather than replacing cases ad nauseum. I don't have time to hassle with that. If they change the design then perhaps I'll give Otterbox another shot because of the good customer service experience.
However, for now, I'm extremely happy with the versatility and quality of the Converts and that is the case I'd recommend.
Belkiolle said:
However, for now, I'm extremely happy with the versatility and quality of the Converts and that is the case I'd recommend.
Click to expand...
Click to collapse
Thanks, your information is much appreciated!
When/if the current Otterbox dies that's probably the way I'll go.
Right i ordered my phone through ebay, from a seller based in China, with a UM warehouse. (while there was some scares turned out it did come from a UK warehouse. Just a bit slow though)
The sale included screen protector and silicon case...
Right away there was problems with this. The provided case didnt fit the phone, ports and finger print didnt line up at all... And the screen protectors too small for the screen and holes cut on the wrong side. My guess the parts were for the Redmi Note 3?
Anyway seller said they would send replacements from china.
I got them today, Its the same WRONG silicon case. And the screen protector while had holes on both sides is still not edge to edge and was broken.
So much fun
NutsyUK said:
Right i ordered my phone through ebay, from a seller based in China, with a UM warehouse. (while there was some scares turned out it did come from a UK warehouse. Just a bit slow though)
The sale included screen protector and silicon case...
Right away there was problems with this. The provided case didnt fit the phone, ports and finger print didnt line up at all... And the screen protectors too small for the screen and holes cut on the wrong side. My guess the parts were for the Redmi Note 3?
Anyway seller said they would send replacements from china.
I got them today, Its the same WRONG silicon case. And the screen protector while had holes on both sides is still not edge to edge and was broken.
So much fun
Click to expand...
Click to collapse
Sounds like a nightmare and I share your pain on the screen protector front!! I ordered one originally which was too small/for another model. I contacted the seller who sent another but sent exactly the same one. So, ordered another from a different seller (all ebay), which arrived and the wife accidently broke it when opening the parcel. So I just installed the broken one (better than nothing at this point!) and waiting to receive another (the last seller should have sent 2 but only sent 1!). I also ordered some plastic film ones which will probably turn up at some point as well. :laugh:
Finally cracked the screen. Not interested in getting a replacement phone. Touchscreen works fine. Can you buy replacement glass? Or so I need a whole new LCD/Digitizer?
The screen and glass are glued together so you have to replace them both. The price for the replacement screen with glass is $50 on eBay. My previous phone, the Moto G, had cheap replacement screens available but the Blu does not.
I bought a spare Blu R1 HD for $60 that's still in the box in case I drop mine and break the screen. I'll just move the SIM to the new phone. It's already reflashed with the latest updates, rooted, and twrped.