My wife has a locked LG Thrill. No modifications made to it at all since purchasing it earlier this year. Noticed in the last month that she is unable to find/use the Google Talk app. Gmail isn't syncing automatically like it should be either. I've checked all settings and they appear to be set right. I can't find Google Talk in the play store at ALL, which is very strange...
Anyone else having these issues, or is this a stock firmware/software issue that needs to have the phone replaced?
Appreciate any input guys!
mholmes05 said:
My wife has a locked LG Thrill. No modifications made to it at all since purchasing it earlier this year. Noticed in the last month that she is unable to find/use the Google Talk app. Gmail isn't syncing automatically like it should be either. I've checked all settings and they appear to be set right. I can't find Google Talk in the play store at ALL, which is very strange...
Anyone else having these issues, or is this a stock firmware/software issue that needs to have the phone replaced?
Appreciate any input guys!
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Click to collapse
Never heard of anything like this. However, you may wish to try a factory reset on the phone. In order to do this, you can either trigger it from inside the booted phone, or by turning off the phone, and while you turn it back on, hold the Volume Down and 3D. This will take you into the recovery where you can choose to wipe cache/data for factory reset. Of course all personal settings will be lost, but it just may restore your lost apps. Good luck!
I am on the AT&T Variant of the Moto X and was wondering if anyone was having issue with Touchless Controls not working. It has been working fine since day one and I noticed today that it wouldn't work. I rooted using the Moto Root and then PwnMyMoto. When I boot, the option to use them is turned off and when I enable it I get no response from saying the keyword. If I try to retrain it, It will not respond to the "Okay Google Now" Attempts. I've verified that the mic is working fine and I've tried several different noise levels.
If anyone has a solution or suggestion, let me know to possible help people who have this issue
Abstract_Logic said:
I am on the AT&T Variant of the Moto X and was wondering if anyone was having issue with Touchless Controls not working. It has been working fine since day one and I noticed today that it wouldn't work. I rooted using the Moto Root and then PwnMyMoto. When I boot, the option to use them is turned off and when I enable it I get no response from saying the keyword. If I try to retrain it, It will not respond to the "Okay Google Now" Attempts. I've verified that the mic is working fine and I've tried several different noise levels.
If anyone has a solution or suggestion, let me know to possible help people who have this issue
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Click to collapse
I'm having the exact same issues on my Verizon Moto X. I'm hoping you found a fix for yours or that someone can chime in
Tried a factory reset?
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
any ideas?
mdowaliby said:
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
any ideas?
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Odd you are having that problem. I am having a problem where its too sensitive. It picks up when i dont even say my phrase but someone else, even someone on TV, might say something similar and it comes alive. Thats pretty annoying.
scoobaspeaz said:
Odd you are having that problem. I am having a problem where its too sensitive. It picks up when i dont even say my phrase but someone else, even someone on TV, might say something similar and it comes alive. Thats pretty annoying.
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You may want to try enabling Audio History, which will better train the feature through repeated use of voice commands.
It's in Settings> Language & Input> Voice Search.
Update to Initial
I've isolated the problem to contacts. If i sync my google contacts with the device, moto voice will constantly crash and eat battery / CPU. as soon as i delete the google account and re-sync without contacts, it works. any clue what the issue here might be?
mdowaliby said:
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
Click to expand...
Click to collapse
mdowaliby said:
I've isolated the problem to contacts. If i sync my google contacts with the device, moto voice will constantly crash and eat battery / CPU. as soon as i delete the google account and re-sync without contacts, it works. any clue what the issue here might be?
Click to expand...
Click to collapse
I am having the exact same issue with a Moto X 2014 from AT&T. This is actually my second one. They both had the same problem. The Moto Voice recognition would stop working. I tried going into the Moto app. Three of the options work ( Assist, etc.) but the Voice option would regularly freeze up and not go into the options screen. Clearly some sort of bug, I will have to try disable the google contacts sync and see if that helps. If Motorola doesn't come up with a fix ASAP, I'm going to choose a different phone that isn't bug-ridden in it's most advertised feature!
Curious, did you keep back up and restore checked when you signed into your google account? Try removing your google account, when you sign back in, uncheck the first option to back up and restore phone settings. I'm wondering if a phone setting from a previous phone is causing the issue.
I can't speak for the OP, but in my case it's not caused by a previous phone setting as this is my first Android. iPhone before that.
For the OP: seeing as you've narrowed it down to the contacts causing the problem: perhaps exporting all your contacts, deleting them all than importing them back in might either fix it or provide some insight.
additional troubleshooting idea: create a new Google account and see if the problem reoccurs
Sent from my XT1095 using Tapatalk 2
Moto Voice Issues Solved
After reading several posts on various forums it seems that everyone that was having issues with Moto Voice was coming from another phone OS (mostly iphone, but blackberry too) and had imported contacts from their old phone.
I removed my google account from the Moto X, deleted all the imported contacts from google contacts, then added my google account back on the phone. Now everything works great, but I have to manually add all my contacts at google.com/contacts or on my phone. Perhaps there is another importation method that would work, but it's a shame that Motorola has such a significant bug that will discourage people from switching from other OS's.
Greetings everyone,
I originally posted this on the Lenovo official forums but haven't receive any feedback. I was wondering if anyone else had encountered this issue. After a fresh (re)boot, my phone will work as expected using the standard speaker for calls in and out. However, after using Moto Voice once or twice to make calls out all incoming and outgoing calls start with speakerphone no matter what I do. I've confirmed this behavior in safe mode - it's only after using Moto Voice. Google Assistant can be used and not trigger the issue.
Has anyone else had this happen?
Maybe clear data and cache and see if that helps? I'm not really familiar with Moto Voice but have you considered Google Assistant? I just assumed Moto Voice(and similar apps like Samsung Bixby) are just OEM's trying to harvest the data for their own use rather than giving it to Google.
Sent from my Moto G6 Plus using Tapatalk
Xplorer4x4 said:
Maybe clear data and cache and see if that helps? I'm not really familiar with Moto Voice but have you considered Google Assistant? I just assumed Moto Voice(and similar apps like Samsung Bixby) are just OEM's trying to harvest the data for their own use rather than giving it to Google.
Sent from my Moto G6 Plus using Tapatalk
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I did a clear cache and data on all Moto apps, still persisted. As mentioned, Google Assistant works fine without triggering the issue but I'd still like to confirm if this is a Moto bug or something else interfering.
So, Voice Match works fine on Oreo and works fine on Pie on the initial boot up, but then it turns off when phone is rebooted and cannot be turned back on by toggling.
However, it can be turned back on by disabling the Google app, force stopping, clearing cache, rebooting, re-enabling Google app, toggling on Access with Voice Match, and updating app.
Is anyone else having this problem?
Thanks for this, this solution worked for me as long as it was not done while in Safe mode; however it did not persist past the first reboot after working.
I can't update the Google app as it's already the most recent version.
This is being discussed by a lot of disgruntled G6 Pie users in the Lenovo forums in the 'Moto G6 / Moto G6 Plus / Moto G6 Play' forum, the thread is called "Voice Match has stopped working"
https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/Voice-Match-has-stopped-working/td-p/4398987
It seems Lenovo is aware of the issue, but has no solution.