Huawei p10 video sound issues, please help! - Huawei P10 Questions & Answers

Hello guys,
I have a strange problem with my new p10. So when I am recording video under 10sec, it is ok. When the video is longer than 10 sec and I send it to someone via messenger, the sound is strange, like from space. (Please don't laugh at me ) I tried to change the quality, nothing worked. What is even more weird is, that if I use some app and add music to it, problem remains no matter quality. please help, I bought it on the internet and don't want to return it. Edit: forgot to say, that sound is bad only if you play the video on a pc or in another phone. In my phone every video is ok.
Kristina

Same problem. No solution?

video is very bad! it is very frustrating. does anybody have any solution for this? i am willing to even root this phone just to improve on the camera and video quality

Seems to be a compression problem. If all is fine on the Phone and you send it via messenger and it's corrupt on the other device, it looks like the messenger has a problem.
Did you try sending it via email?

Related

NO SOund =(..?

Hello Every one well i seem to have a Problem Idk what it is but I need help
I have a N1 and every time i shoot video and play it on my phone the sounds works No Problem
But when i Transfer my videos To my Computer There is no Sound At all Just the Video play
And i never had this Problem With my MYTouch
Some one PLz Help
Thanks In advance

[Q] MP3 issues on HTC HD7

Hello Everyone,
I am not sure if someone else had this issue. Its related to the default MP3\Video player on HTC HD7. If i dont open the Music & Videos for some time or may be days and when i choose to play music it does plays it but with no sound coming from spearks.
If i play a video at the same time the sound will be there if a call is coming the sound will be there, but only mp3 wont play.
And the only optio i am left with is to reboot the phone and then it again starts to work fine. I also tried checking after syncing the phone with Zune but nothing happened.
Can someone help me here with some clues or if someone else is also having this issue.
anyone else had this issue. or i am the lucky one to have this issue
have yet to have an issue like that....

Skype Video Problem

I have video enabled under setting but when I try making a video Cal, it drps the video just before startup call continues, only webcam disconnects.
Even more troubling is the fact that my MT4G running CM7 does the exact same thing.
I am very embarrassed borrowing my cousin's I pad to make Skype video calls. Anybody have similar issues?
I have the latest Skype update
works fine for me connecting to iPhone, Linux and HP touchpad.
the problem is on android side. Webcam shuts down. I have no idea why you are posting about all other OS except android
have the person video call you, and you pick up selecting answer with video, and that should work fine.
viper3ez said:
I have video enabled under setting but when I try making a video Cal, it drps the video just before startup call continues, only webcam disconnects.
Even more troubling is the fact that my MT4G running CM7 does the exact same thing.
I am very embarrassed borrowing my cousin's I pad to make Skype video calls. Anybody have similar issues?
I have the latest Skype update
Click to expand...
Click to collapse
I getting the exact same behavior on my rooted xoom. Is rooting the problem?
solved
turns out she had not updated her skype app on her acbook in ages.
i developed a suspicion after i made a successful video call to an ipod touch.
i guess the outdated instllation just did not support video calling with mobile pltforms

Automatic quality of videos on YT

Hello, I am a new owner of ZUK Z2 PRO, of course I got rid of chinese, shop rom and replaced it with official ZUI (which is not something I was always wondering about, but is not terrbile). Anyway, I watch a lot of videos on YT and the problem is, that despite really good signal and fast internet from WIFI, a video quality is always set to 480p. Then I can select option "auto quality" and after that YT changes quality to .... 1080p if possible. Have You ever experienced this kind of problem ? Or maybe it can be some kind of hardware issue (I am totally grennhorn in this matter).
Hope You help me, cheers

P20 Pro - Microphone issues

Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s
So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.
There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..
It seems like a firmware issue connected to the mic. Hope this gets resolved soon.
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.
4 calls since last post (no restart since).
--> procedure might have done the trick.
Has anyone managed to fix the problem with update?
No more problems?
im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.
Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk
I have exactly the same issue can hear everyone else crystal clear just they can't hear me

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