P20 Pro - Microphone issues - Huawei P20 Pro Questions & Answers

Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...

I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth

Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!

anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s

So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!

I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?

I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation

Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....

Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.

There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..

It seems like a firmware issue connected to the mic. Hope this gets resolved soon.

Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.

Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.

4 calls since last post (no restart since).
--> procedure might have done the trick.

Has anyone managed to fix the problem with update?

No more problems?

im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.

Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.

Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk

I have exactly the same issue can hear everyone else crystal clear just they can't hear me

Related

Issue using Car Handfree calling on MI5

Hi,
I've recently gotten the Mi5 and one issue that i have discovered is that when i connect it to the car hands free (Toyota Yaris with Toyota Touch 1) It doesn't let me speak and i can't hear the person on the other end.
There is a workaround where i would have to on the phone swap the output from Bluetooth - Handsfree - back to bluetooth and then it starts working again. I'm not sure its possible to replace the stock phone app on the device but although there is a work around it defeats the purpose of hands free calling if i have to do that while in the car!
Anyone have any ideas for a fix?
Thanks,
gavrai said:
Hi,
I've recently gotten the Mi5 and one issue that i have discovered is that when i connect it to the car hands free (Toyota Yaris with Toyota Touch 1) It doesn't let me speak and i can't hear the person on the other end.
There is a workaround where i would have to on the phone swap the output from Bluetooth - Handsfree - back to bluetooth and then it starts working again. I'm not sure its possible to replace the stock phone app on the device but although there is a work around it defeats the purpose of hands free calling if i have to do that while in the car!
Anyone have any ideas for a fix?
Thanks,
Click to expand...
Click to collapse
Handsfree on my android head unit works perfect. sorry cant offer a solution
skoobee said:
Handsfree on my android head unit works perfect. sorry cant offer a solution
Click to expand...
Click to collapse
I did forget to mention that it worked fine with the Oneplus One it just appears to have this strange bug on the Mi5
Hi gavrai,
I have the same bluetooth issue. But when I answer the call using my phone I can talk using my car's audio without using the 'Bluetooth - Handsfree - back to bluetooth' method.
I am running the MIUI Global 7.2.4.0.0(MAACNDB) on my Mi5 connecting to a Volvo V40.
When I connect a HTC M7 or M8 to the car everything is working ok.
Hope someone has an idea
Maybe we should check the Xiaomi forums if there are any.....
I've got a mi5 and if I'm listening to music and then use the speaker of the phone, i.e. make a call, receive a call, make a voice recording to send via FB messenger or voice recording to send by text, then, when it switches back to music/podcast/bluetooth, the music/podcast starts skipping, like a record. I cannot figure out how to stop this glitch from happening. I've had one or two updates since I got the phone but this keeps happening and it's really frustrating. The only way I can stop the skipping is to turn off my bluetooth and then turn it back on. Any one have this issue or know how to fix it? Thanks

P10 and Android Auto

Hello,
Today I installed the SONY XAV-AX100. Super. Everything works quite smoothly. I just have a problem with calling through android car. If someone calls me or call me and I connected via android car, so the call does not appear on the radio display only phone which is useless.
When I tested the Nexus 4 with Android CyanogenMod v6, it works well.
Some idea?
matata86 said:
Hello,
Today I installed the SONY XAV-AX100. Super. Everything works quite smoothly. I just have a problem with calling through android car. If someone calls me or call me and I connected via android car, so the call does not appear on the radio display only phone which is useless.
When I tested the Nexus 4 with Android CyanogenMod v6, it works well.
Some idea?
Click to expand...
Click to collapse
Firstly double check your bluetooth settings for that device and make sure all the sliders related to phone calls and Bluetooth audio are enabled, if that doesn't work - try a variation of making your head unit connect to the device and vice versa.
I have a 2014 passat and the Bluetooth works perfectly when connected, first connection on car start is a bit pissy because my smartwatch initially demands all Bluetooth, manually connecting to the VW Phone in Bluetooth just reconnects both devices and it works fine for calling, music and voice control.
If these tips don't work, It might sadly be a lack of support within the head unit itself (some are very picky)
@stevob21
You don't have AA and don't understand the problem, so why did you respond? It's not BT related issue.
@matata86
I have the same problem. AA has all needed permissions, but calls still not show on the unit. Interesting is that with my previous phone, P9 - it was working as long phone has Android 6.0. After update to 7.0 - it has stopped working. So it has to be related with Huawei's 7.0 phone manager. Someone with root access should try to freeze phone manager and check it...
mr.mrcn said:
@stevob21
You don't have AA and don't understand the problem, so why did you respond? It's not BT related issue.
@matata86
I have the same problem. AA has all needed permissions, but calls still not show on the unit. Interesting is that with my previous phone, P9 - it was working as long phone has Android 6.0. After update to 7.0 - it has stopped working. So it has to be related with Huawei's 7.0 phone manager. Someone with root access should try to freeze phone manager and check it...
Click to expand...
Click to collapse
Yeah apologies, I must have got this mixed with another thread I was looking at when writing this related to BT issues when connecting where phone calls/address books aren't operable though they work fine after manually initiating the connection.
Same problem here. I can make calls with "ok google, call John Smith" but the notification doesn't show in order for me to end the call. I can end the call from the phone but usually rely on the other party to end the call from their phone.
Text messaging has similar behavior. I can send text messages from AA using voice commands but cannot receive them on screen nor are they read back to me. Again, they do show up on the phone.
All notifications are allowed for the phone and messaging apps. I've also set the battery manager to NOT turn off those apps to save power during screen off. I've tried other phone apps, though I didn't think this should matter but why not try
The deck is a JVC KW-V930BW and the phone is a P10 plus. All other Android Auto features seem to function correctly. I read in a forum for some other phone brand that exhibits the same behavior that it is due to some security feature in that phone and cannot be changed. I wonder if that is the case with the P10 plus?
Anyone else run into this or have a fix? Thanks all!
PS: not interested in rooting.
follow-up
From a thread in another forum, this appears to be an android auto/huawei compatibility issue that they're working on. A recent update seems to have fixed an sms issue so now text messages are read back to me. Regarding the phone notifications, I've mounted the phone using a magnetic vent mount close the steering wheel so I can end calls easily from the phone itself. I'm going to call that "good enough"
It seems to working now with B171, at least in my A6 from 2015 with the latest MMI-Update.
LwannaCM said:
It seems to working now with B171, at least in my A6 from 2015 with the latest MMI-Update.
Click to expand...
Click to collapse
All of a sudden mine is working too, though still on B170. The only thing that changed that I can recall is I updated Google Messages and was prompted whether I wanted to make it my default messaging app to which I agreed.

Serious problems with bluetooth

Hi,
I hope to get here some suggestions....
I change from a SONY XPERIA XZ Premium to Huawei P30 Pro. With my SONY device I have never a problem with my Fossil Smartwatch and BT-Headset.
Now, with the Huawei my smartwatch is not able to connect the phone. Only once I got a connection, after I make a factory reset of the smartwatch. After going in flight-mode an reenable the connection, the phone see my smartwatch, but does not connect to it.
Does anyone have an idea what's going wrong?
Is there a serious support-page from Huawei to get a real support?
Thank you
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
ephumuris said:
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
Click to expand...
Click to collapse
I'm checking and testing some powersave-options - it is very unclear. I think there must be the reason for it. Must make exeptions for wearOS and maybe the problem could be solved.
Never had this "problems".
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
jacobtf said:
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
Click to expand...
Click to collapse
You have connected only one device. Smartwatch AND headset/caraudio at the same time is/was the problem.
As I said, I've make some changes in the power-setting regarding the WearOS-app.
Using 3 Garmin Smartwaches/Tracker, a car hands free, bluetooth speakers and headphones without any problem so far.
Also did not had any problems using multiple at the same time of these together
i had problem connecting my P30 Pro to my car, it can identify the device but prompt for password that P30Pro never response!!
Huge problem
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
tareqyounis said:
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
Click to expand...
Click to collapse
did you looked in the pairing options, whether the device is using phone AND media protocoll? Doesn´t seem like that
Yes I have, YouTube works via the Bluetooth, phone calls work, pretty much everything else does except calls via apps like Whatsapp and Facebook messenger, Skype etc
Did you try changing to 5g wlan instead of the 2,4g I never had that problem in 13 years apple. There also it worked perfect at 2,4ghz.
Dont ask me why that does not work for huawei p30pro. Btw. Samsung s9 also does not do a good job at 2,4.so maybe a android10 thing. Bluetooth also works at 2,4ghz...but how can that work for apple??
Had this Bluetooth issue since day 1.
Using Bluetooth to anything works fine for 20ish mins then stops.
Disabled all battery restrictions like we have to do with the apps to keep them open (in both places) I did a general one, still the same issue.
It's stupidly frustrating and so damn annoying.
I've been gutted about this phone since I got it, sadly stuck in a contract for another 12 months

Nokia 9 Pureview - Microphone Static

I have a Nokia 9PV (TA-1082) and a few months ago the microphone started acting up. When I make or receive a phone call, the other person hears nothing but static. It may have started after the June 2019 update. I've read that this is a common software issue with android phones but I can't find a solution. When I record video, the microphone works properly, with no static recorded. If I test the microphone using a voice recorder app, it records nothing but static. If I make/receive a call using my bluetooth headset, it works fine. I received the August 2019 update today and it hasn't helped the situation.
I purchased the phone in the US and have been using it in Canada on the Rogers network. Everything else seems to work fine except for the microphone. Has anybody else had this problem with the N9PV?
Yes i replaced the phone but still caused by one of the third party programs, when you reboot the phone in safe mode it works ok. any program using the Mic or phone could be causing ie messenger, skype, viber, whats app.
looking for a solution also

Bluetooth microphone stopped working for everything except phone calls

Hi,
Since a few weeks I have a very annoying issue with my Note 9. The phone stopped using the microphone of a bluetooth device for all apps. It still uses the mic of BT for phone calls...
I have tested it with the following apps: Zoom , Teams, Skype and Whatsapp (voice). And also for recording video and the Samsung voicerecorder.
All of these apps worked perfect until a few weeks ago.
I have tested to following devices: my Sony MX1000 headphone, an old Jabra earset, a new JBL in-ear set and also my bluetooth carkit in the car.
All of these devices still work perfect with the phone of my wife.
And all of these devices use their microphones making phone calls.
Around the time it stopped working I started to use a Huawei GT2. So I installed their Health app. On the same day I recieved my JBL earphones. Not sure if that has anything to do with this issue.
I have done a factory reset twice. No luck...
The helpdesk of Samsung can't help. They advise to do a reset... Again...
It drives me totally crazy!
Is their anyone that can provide me some help?
Kind regards,
Peter
PS. I heard that Android 11 has a microphone switcher... Unfortunately the Note9 will never receive this version of Android.
same issue with my mi 10t pro,i think there is also some issue with your phone's mic

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