Help Please!! I need to retrieve my files off my note 5 - Galaxy Note5 Q&A, Help & Troubleshooting

I dropped my phone from about 50 feet with the case on. The internals of the phone look intact. I took it apart motherboard and all look fine, everything besides the screen looked fine. When charged the led light stays blue. I want to get as much as i can off the phone... mostly the pictures, videos, audio recordings, and if possible text messages. I was wondering where the physical memory is stored on the phone if i had to somehow remove it and use another method of getting the info off. Or some way I can bypass the "ok" message so i can connect it to my computer... Please any help these files are very important to me.

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List of tests before unlocking the bootloader?

Hi all,
Just got my Nexus back from HTC after a repair. The bootloader is locked.
I want to make sure everything is working ok before I unlock it just in case there is some hardware issue that I then can't get fixed because I've invalidated the warranty.
It also made me think it might be useful to have a kind of checklist of tests any new Nexus owner or someone about to unlock could go through to test their phone is 100% before doing the unlock.
So I am thinking:
Wifi - Scan and connect to a couple of networks
Camera - Shoot some photos and video including a plain white wall/paper to check for pink spots. Make sure you can view them
Cell - Make some calls, send some texts, use data, try areas you know should provide 3G/HSDPA
Buttons - Check volume rockers, power button and trackball as well as capactive buttons.
SD Card - Read and write data to the sd card from the phone (photos/video should do this anyway), mount via USB and transfer some stuff on/off, then remount.
Battery - Do a full cycle charging right up and right down. See how long it lasts with 'normal' use (this can vary widly though)
Any others?
Rather than a list of tests, I'd give it at least a week of normal use.
Oh yeah, I agree with that but in a 'normal' week, I wouldn't necessarily shoot video for example. So this is kind of like, things to do within that week.
For what its worth, I think having such a list is a really good idea and should maybe be a sticky...?
test 3.5mm headphone jack!! Looks for dead/stuck pixels....
Fill your pants pocket with a week's worth of dryer lint. Insert phone. Walk three miles. Check for dust under the digitizer.

Captivate Screen Broken

So for whatever reason, my captivate screen is unusable at the moment. Random lines show on the screen but thats it. I can feel the unlock haptic feedback working so I assume the only problem is the physical screen. I know I had texts that were unread, so is there anyway I can pull those text messages via adb or something like that? I'm not sure how to go about it.
Any help is appreciated.
Thanks.
-Tarantino 5
Hmm I believe a warranty exchange might be your only option... From what I hear as long as the screen isn't cracked or damage (top layer) that it's still eligible.
Someone should be along that could provide more help then me.
I was wondering if a tv out cable could help you read your messages etc. But that would require navigating to the setting... Which would be extremely difficult.

[Q] How do I dismantle the Samsung Focus S

I dropped my phone in water and took the battery out to let everything dry. The phone turns on now and seems to work for the most part, but I am having trouble with the internet connection and also my new text messages are not showing up. I can see all of the old ones, though. I wanted to know if anyone knows how to take the phone apart. I've removed the screws, but can't figure out how to take the back off. Any help would be great!
Sunkist79 said:
I dropped my phone in water and took the battery out to let everything dry. The phone turns on now and seems to work for the most part, but I am having trouble with the internet connection and also my new text messages are not showing up. I can see all of the old ones, though. I wanted to know if anyone knows how to take the phone apart. I've removed the screws, but can't figure out how to take the back off. Any help would be great!
Click to expand...
Click to collapse
im away from home at the moment but I haven't got a clue, in saying that, isn't the galaxy S2 almost identical? maybe worth looking in to,
im also guessing that its probably just a case of slipping a very thin piece of hard plastic down the edge unclipping the plastic clips
however, in saying all that, i seriously doubt its anything to do with water damage. your radio will either work or wont work, you can either get calls, internet and sms/mms or you cant,l water is very unlikely to effect the radio "some" of the time, if the device is dried out its highly unlikely that opening it up will make any difference other than the fact you will have a broken phone that now looks like you've opened it up as well.
first things first, id format the thing and see if that works, its not beyond reason to suggest that perhaps the phone was doing something important before it took up scuba diving and perhaps it didn't get to finish it meaning corrupt files etc, if it doesn't, you could leave it in a warm dry environment for a day or so to make sure it is completely dry, if its still buggered you'll be pretty much screwed, there is minimal user serviceable parts inside, esp to do with the radio.
Sunkist79 said:
I dropped my phone in water and took the battery out to let everything dry. The phone turns on now and seems to work for the most part, but I am having trouble with the internet connection and also my new text messages are not showing up. I can see all of the old ones, though. I wanted to know if anyone knows how to take the phone apart. I've removed the screws, but can't figure out how to take the back off. Any help would be great!
Click to expand...
Click to collapse
I take my focus s apart almost weekly when I'm bored watching tv haha. Once you have all the screws removed, slide your finger nail between the glass of the screen and the bezel and pull away from the screen. The whole back side is snapped onto the screen and internal components. While applying pressure to the back with the battery removed helps a lot. Just note that the speaker will stay inside the plastic backing and can be popped out if needed. From what I'm willing to try, I've removed both cameras, antenna, and a few other things I forget. Overall it comes apart really easy and goes together just as easy. Good luck!
Sunkist79 said:
I dropped my phone in water and took the battery out to let everything dry. The phone turns on now and seems to work for the most part, but I am having trouble with the internet connection and also my new text messages are not showing up. I can see all of the old ones, though. I wanted to know if anyone knows how to take the phone apart. I've removed the screws, but can't figure out how to take the back off. Any help would be great!
Click to expand...
Click to collapse
Hi
Recently i connected my Focus S a data cable damaged and made me a curt circuit in the power adapter, which it broke down the device.
The repair was very simple and the device is simple to open.
This is what i replaced:
http://viewitem.eim.ebay.pt/New-Usb...Samsung-i937-w-Tracking-Num/350588022212/item
See the photos you see how to disassemble the device.

password lock will reset phone

tried to google for a solution, but found nothing. Here is the problem my sister autistic son dropped her galaxy s6 phone and somewhat broke the screen. he tried to unlock the phone but it would not register now the counter is on the 14 try and if one more attempt is made it will reset the device. Now my sister has no knowledge of where the memory was so she attempted to open the phone to retrieve the memory card (yea I know it doesnt have one, but she didnt) not only did she totally screw up the lcd ,charge port and everything else. When she brought it to me I had to ask her did you use a hammer to open it up . So now I managed to buy a used lcd and connected her motherboard on it. To my surprise it turned on but it is saying it will take 869 minutes before another attempt can be made to unlock it. My question is there any way I can retrieve her pictures and files. Connected the phone to the computer but it will not show any files. Any suggestions would be greatly appreciated. She has alot of pictures of her son and daughter she does not want to loose.
xda751 said:
tried to google for a solution, but found nothing. Here is the problem my sister autistic son dropped her galaxy s6 phone and somewhat broke the screen. he tried to unlock the phone but it would not register now the counter is on the 14 try and if one more attempt is made it will reset the device. Now my sister has no knowledge of where the memory was so she attempted to open the phone to retrieve the memory card (yea I know it doesnt have one, but she didnt) not only did she totally screw up the lcd ,charge port and everything else. When she brought it to me I had to ask her did you use a hammer to open it up . So now I managed to buy a used lcd and connected her motherboard on it. To my surprise it turned on but it is saying it will take 869 minutes before another attempt can be made to unlock it. My question is there any way I can retrieve her pictures and files. Connected the phone to the computer but it will not show any files. Any suggestions would be greatly appreciated. She has alot of pictures of her son and daughter she does not want to loose.
Click to expand...
Click to collapse
If the computer won't recognize the device then maybe try having the photos upload to drop box or Google Drive or something.

Please help- screen dead (bright white light), backup data?

This forum has been so helpful to me when I've tried to root older devices or flash ROMs to change carriers. I'm hoping you can help with a more basic problem.
My son's S10 that is 13 months old basically just died yesterday with no warning. He woke up in the morning and had no display. The screen is just a bright white light. If I swipe down from the top I can see one tiny strip of the quick menu and can slide that strip up and down, but can't actually tap on any menu icons. (We have insurance through Best Buy, so $200 later, a new phone is on the way, but we're hoping to salvage some stuff off of it).
He didn't listen to me when we got our phones last summer and never set up Google Assistant, apparently never changed his contacts to be stored on Google instead of the phone, didn't use an SD card, and apparently never attempted a PC backup because USB debugging is not enabled (and I can't tap the screen to do it now).
The phone is backed up to Google Drive, but I don't think his pictures are. Is there any way to recover the pictures (and maybe the contacts, but we can live without those if we have to)?
I've tried using an OTG adapter (USB C to HDMI) on the TV. We see the lock screen but can't get to a place where we can enter the PIN.
I've tried APowerMirror, but can't do it without USB debugging.
I saw something that would let me try to something in Odin, but I have to boot the phone into download mode and I can't even power it off right now, unless I were to let the battery die.
ANY thoughts or solutions would be appreciated. TIA!
I've purchased a new case and an SD card for the new one and will be doing the setup myself this time!
Here are pics of what it looks like, if that helps (fix space before com to see):
drive.google. com/file/d/1ucsw4C-LA0wqcZ9ghmKYmZb0SIV5iimX/view?usp=sharing
drive.google. com/file/d/1ebYTG0OkAjqtxiXt3ijLeNDdi-Co5Shw/view?usp=sharing
prosan98 said:
This forum has been so helpful to me when I've tried to root older devices or flash ROMs to change carriers. I'm hoping you can help with a more basic problem.
My son's S10 that is 13 months old basically just died yesterday with no warning. He woke up in the morning and had no display. The screen is just a bright white light. If I swipe down from the top I can see one tiny strip of the quick menu and can slide that strip up and down, but can't actually tap on any menu icons. (We have insurance through Best Buy, so $200 later, a new phone is on the way, but we're hoping to salvage some stuff off of it).
He didn't listen to me when we got our phones last summer and never set up Google Assistant, apparently never changed his contacts to be stored on Google instead of the phone, didn't use an SD card, and apparently never attempted a PC backup because USB debugging is not enabled (and I can't tap the screen to do it now).
The phone is backed up to Google Drive, but I don't think his pictures are. Is there any way to recover the pictures (and maybe the contacts, but we can live without those if we have to)?
I've tried using an OTG adapter (USB C to HDMI) on the TV. We see the lock screen but can't get to a place where we can enter the PIN.
I've tried APowerMirror, but can't do it without USB debugging.
I saw something that would let me try to something in Odin, but I have to boot the phone into download mode and I can't even power it off right now, unless I were to let the battery die.
ANY thoughts or solutions would be appreciated. TIA!
I've purchased a new case and an SD card for the new one and will be doing the setup myself this time!
Here are pics of what it looks like, if that helps (fix space before com to see):
drive.google. com/file/d/1ucsw4C-LA0wqcZ9ghmKYmZb0SIV5iimX/view?usp=sharing
drive.google. com/file/d/1ebYTG0OkAjqtxiXt3ijLeNDdi-Co5Shw/view?usp=sharing
Click to expand...
Click to collapse
Turned out contacts were backed up after all So it's just the pictures missing. Pretty sure there's nothing I can do, but bumping just to see if there's any last thoughts. Letting the battery die so I can try booting in download mode. But USB debugging wasn't enabled, so I'm not super hopeful. (The alarm still goes off every morning at 11:30 and I can swipe the screen up to turn it off... so some part of it still functions).

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