H87210h ota fail! - T-Mobile LG G6 Questions & Answers

Today I decided to snoop around and flex my knowledge on these companies. I spoke with several TMobile representatives and LG representatives. It was like pulling Alligator teeth, but I finally got the answer I wanted.
"The G6 H87210h update was pulled from OTA due to complications."
What complications?
"In some cases, the update would download and install incorrectly and cause handsets to cease functioning properly."
Basically the OTA was killing phones and bootlooping....
"LG advises users to patiently wait for the next OTA to be pushed. If users cannot wait patiently for the next update they are welcomed and encouraged to use LG Bridge to update their H872 devices to H87210h firmware."
This took me more than 4hrs to get from my personal interrogation from both TMobile and LG.
Also, I have a pretty good assumption that a soon coming update for our device (h872) will be 7.1.1, could be wrong but I'm almost positive.

I tried the lg bridge and it says it couldn't detect my software version

I updated mine using LG bridge 3 days ago. Be warned it took over 2 hours to complete.

Is there something special you have to do because every time i try it says can't find what software i have

bickfordman said:
Is there something special you have to do because every time i try it says can't find what software i have
Click to expand...
Click to collapse
Mine started working better when I activated ADB in dev options. But bad internet connection so i didn't update.
Sent from my LG-H872 using XDA Labs

brossovitch said:
Mine started working better when I activated ADB in dev options. But bad internet connection so i didn't update.
Click to expand...
Click to collapse
What is that usb debugging?

bickfordman said:
What is that usb debugging?
Click to expand...
Click to collapse
Yes sorry that's what I meant.
Sent from my LG-H872 using XDA Labs

brossovitch said:
Yes sorry that's what I meant.
Click to expand...
Click to collapse
This sucks tried all day and still cant detect my software

bickfordman said:
This sucks tried all day and still cant detect my software
Click to expand...
Click to collapse
Its a serious pain in the arse for sure!
But I'm just waiting for the next update. LG said before launch that the G6 would get 7.1.x and now the Q6 is launching with 7.1.1, so it seems like they may actually give us a better update. Who knows when though?
I'm also hoping my G4 sees Nougat soon as well like they promised. .
I really just want newer security updates since my G6 has March security patch and my G4 (in stock form) has April patch. But I'm running LineageOS on the G4 so it has July Security patch and 7.1.2.
I really just want TWRP & Root for the G6 so I can debloat and enjoy my phone more with ad blocking and little mods like better Bootanimation and various tweaks, maybe a new kernel.. LOL
Sent from my LG-H872 using XDA Labs

brossovitch said:
Its a serious pain in the arse for sure!
But I'm just waiting for the next update. LG said before launch that the G6 would get 7.1.x and now the Q6 is launching with 7.1.1, so it seems like they may actually give us a better update. Who knows when though?
I'm also hoping my G4 sees Nougat soon as well like they promised. .
I really just want newer security updates since my G6 has March security patch and my G4 (in stock form) has April patch. But I'm running LineageOS on the G4 so it has July Security patch and 7.1.2.
I really just want TWRP & Root for the G6 so I can debloat and enjoy my phone more with ad blocking and little mods like better Bootanimation and various tweaks, maybe a new kernel.. LOL
Click to expand...
Click to collapse
I must be doing something wrong

bickfordman said:
I must be doing something wrong
Click to expand...
Click to collapse
No, it's just dumb.
Keep your screen on until it recognizes it.
USB debugging on, maybe.
While plugged in, tap the usb notification and change it to different things. Restart LG bridge on the PC..
*To fully stop LG Bridge on your pc you need to end it in task manager. (Ctrl + Alt + Del)
Sent from my LG-H872 using XDA Labs

Well im done tried everything for hours now

Got it with lg up

bickfordman said:
Got it with lg up
Click to expand...
Click to collapse
Did you download the kdz? Or it was automatic?
Sent from my LG-H811 using XDA Labs

brossovitch said:
Did you download the kdz? Or it was automatic?
Click to expand...
Click to collapse
I downloaded the kdz and uppercut and lg up

bickfordman said:
I downloaded the kdz and uppercut and lg up
Click to expand...
Click to collapse
Any difference overall?
I think there's still no fastboot commands?
I'm pretty sure a new update will come out soon.
Sent from my LG-H811 using XDA Labs

brossovitch said:
Any difference overall?
I think there's still no fastboot commands?
I'm pretty sure a new update will come out soon.
Click to expand...
Click to collapse
Cant tell yet after i get 24 hours i will let you know

Hey all, I'm interested in getting a T-Mobile branded G6 but curious what security update it's on? Also, on 7.1? I had an unlocked one from Amazon and it was stuck on March security update. And that was at the end of June! Hoping the carrier models are doing a little better. Thanks in advance

What is new in this update? I keep seeing all this stuff about everyone trying to update and I just want to know if it's really worth my time.

Standby battery life seems slightly improved. Other than that, April 1st security patch is the only other difference that I can tell.

Related

Changes in New OTA update received on 27th July

Guys i got an ota update today. Any idea what are the changes?
You tell us! What version is it?
M1chiel said:
You tell us! What version is it?
Click to expand...
Click to collapse
Android wear 1.5.0.3044569
Google play services 9.4.52 (534-127739847)
July5 2016 security patch
Bummer; I was hoping for version 2.0....
M1chiel said:
Bummer; I was hoping for version 2.0....
Click to expand...
Click to collapse
well i dont expect android wear 2 anytime sooner. because its still in preview version available for limited models. So there will not be any ota update.
Got to admit.. I didn't get a little excited as this thing has sucked lately
Sent from my HTC 10 using XDA Labs
The update bricked my watch. I noticed it wasn't connecting with my phone so I reset device. Now it won't boot beyond the LG logo. Accessing the recovery mode of the bootloader did nothing. Still progressed to the logo and then died.
I received update too, installed it successfully, I feel watch smoother but I don't know if it is due to cleaned cache etc.
alexs784 said:
I received update too, installed it successfully, I feel watch smoother but I don't know if it is due to cleaned cache etc.
Click to expand...
Click to collapse
The only difference i noticed is the smoothness in scrolling.
igni.selvaraj said:
The only difference i noticed is the smoothness in scrolling.
Click to expand...
Click to collapse
I hope random poweroffs are fixed!
edit: itil getting random poweroffs..
Does my watch need HW repair ?
What random poweroffs?
Update came through for me yesterday - watch seems a lot smoother than it was previously.
And i got another update today. its really nice to see frequent regular updates for our devices
igni.selvaraj said:
And i got another update today. its really nice to see frequent regular updates for our devices
Click to expand...
Click to collapse
I received it also. Shows v1.5 with August security patch level. I was hoping by some miracle it would be 2.0
bama17 said:
I received it also. Shows v1.5 with August security patch level. I was hoping by some miracle it would be 2.0
Click to expand...
Click to collapse
Thats true and my guess is, we might get 2.0 by end of september.
oTeMpLo said:
I hope random poweroffs are fixed!
edit: itil getting random poweroffs..
Does my watch need HW repair ?
Click to expand...
Click to collapse
does your watch power-off when the weather is getting warm? mine was like that. I took it to the LG repair center and they replaced the body.
ari197 said:
does your watch power-off when the weather is getting warm? mine was like that. I took it to the LG repair center and they replaced the body.
Click to expand...
Click to collapse
Yes poweroff-s were on hot days.. 30+ First poweroff I recal was indeed on the Beach :/
now after last update from 27.8 its working for a week. but it's colder now 26 -28C .. and 20C today :/ Huh...
I hope for some warm weather next week . to make final test before sending it to the service center...
Thank you for the info!!!
Received another update today.
Trafalgar Square said:
Received another update today.
Click to expand...
Click to collapse
Is it September security patch only?
xFuGiToiDx said:
Is it September security patch only?
Click to expand...
Click to collapse
August
Just received an update with the September security patch. Anyone know if it has anything else?
Sent from my HTC One M9 using XDA-Developers mobile app

Android Wear 1.5.0.3269884

Overnight updated to 1.5.0.3269884. Any one know whats new?
Blu
Sent from my SM-N900V using Tapatalk
BluPhant said:
Overnight updated to 1.5.0.3269884. Any one know whats new?
Blu
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
sept security patches
adm1jtg said:
sept security patches
Click to expand...
Click to collapse
So weird that it updated without intervention, was starting to suspect I'd been Mr. Roboted or something. I never set stuff to auto update.......
Thanks for the info.
-blu
BluPhant said:
So weird that it updated without intervention, was starting to suspect I'd been Mr. Roboted or something. I never set stuff to auto update.......
Thanks for the info.
-blu
Click to expand...
Click to collapse
Mine prompted me to updated after charging
https://android.googleapis.com/pack.../381006a95e6b3c2b134c5a37bc6057d943634d95.zip
Here's OTA Link
adm1jtg said:
Mine prompted me to updated after charging
Click to expand...
Click to collapse
Maybe mine did. Was fumbling to get on charger late night. Probably just a simple prompt missed.
Blu
Sent from my SM-N900V using Tapatalk
This was quite a big update. Mine needed ca. 1/2 hour to update with several restarts and I needed to reset to factory and configure watch again resulting in 50% battery-loss.
So, I have a new watch (that I haven't opened, yet), and I'm thinking that I should just wait for Android Wear 2.0 to come out before my first usage, rather than install an update now, and another big update in a couple of weeks.
What do you all think?
Dankees said:
So, I have a new watch (that I haven't opened, yet), and I'm thinking that I should just wait for Android Wear 2.0 to come out before my first usage, rather than install an update now, and another big update in a couple of weeks.
What do you all think?
Click to expand...
Click to collapse
Well as far as I know its never been confirmed our watch (original urbane) will get 2.0 I don't know they have made a statement either way actuallu. Now if you have the lte urbane yes you will get 2.0 but waiting seems silly either way. You spend all that money on a watch why not use it?
Yeah not really understanding the thought process on that. You've bought it. Just use it and enjoy it. Android wear 2.0 will be a nice chance if we get it, but there is nothing wrong with the current software.
Sent from my XT1585 using Tapatalk
adm1jtg said:
Well as far as I know its never been confirmed our watch (original urbane) will get 2.0 I don't know they have made a statement either way actuallu. Now if you have the lte urbane yes you will get 2.0 but waiting seems silly either way. You spend all that money on a watch why not use it?
Click to expand...
Click to collapse
on spanish lg urbane site it states that this watch has 2.0
as a physical button is a requirement (which the urbane has) it's very likely to get 2.0 while seeing they are putting out a good job delivering security patches.
I've read numerous sources saying the Urbane will get Wear 2. And given that it's LG's last generation of smartwatch behind only the Urbane 2nd edition, and that it fulfils all hardware requirements to get the update, it really wouldn't speak well of LG's support for their hardware if they refuse to give it the update. And strictly speaking, the Watch R should also get it given that the only difference between it and the Urbane is visual, but as that is two generations back it's perhaps expecting a little too much.
I for one will be p****d if LG leave the Urbane behind with this update.

Any news on the Urbane 2 LTE update to Wear 2.0?

The stories said LG committed to May and it is May 29th- Anybody heard anything new lately?
aaronc_98 said:
The stories said LG committed to May and it is May 29th- Anybody heard anything new lately?
Click to expand...
Click to collapse
Nope...... still waiting..... and waiting
angry
anybody else ticked off that the urbane has 2.0 but not the v2....what kind of crap is that?
predheadtx said:
anybody else ticked off that the urbane has 2.0 but not the v2....what kind of crap is that?
Click to expand...
Click to collapse
Not really, the complaint level of AW2 is so high, of laggy performance, we may be having a favor done for us as tuning is being done before we get. There was an update for earlier released watches this last day which is getting positive feedback. So that is making me think we'll get it very soon now, I think tomorrow.
nigelhealy said:
Not really, the complaint level of AW2 is so high, of laggy performance, we may be having a favor done for us as tuning is being done before we get. There was an update for earlier released watches this last day which is getting positive feedback. So that is making me think we'll get it very soon now, I think tomorrow.
Click to expand...
Click to collapse
Lol swing and a miss. The wear 2.0 developer preview got taken down though, so either its coming soonish or we're just getting f***** on this one. All the indications are there.why would we buy the watch sport if we can flash the 2.0 developer preview?
tooandrew said:
Lol swing and a miss. The wear 2.0 developer preview got taken down though, so either its coming soonish or we're just getting f***** on this one. All the indications are there.why would we buy the watch sport if we can flash the 2.0 developer preview?
Click to expand...
Click to collapse
I downloaded and saved the most recent AW1.5 and AW2 DP. I tried AW2 DP and it was awful, so went back to AW1.5 which I saved in case when AW2 officially released it is still awful.
We're being done a favor getting AW2 late but now I see happy noises on the June release, I'm seeing less reason to wait. But if there is a reason its no bad thing. The only thing I can't do is Android Pay.
If anyone does have the time to try AW2 then by all means flash DP and realize its a totally different everything interface, as I've been on AW now >2 years I find it awkward interface, noobs would take less retraining.
Someone likely has the googleapis link, I just have the file locally backedup.
Android Wear 2.0 fow the W200* is finaly here (well via OTA in Korea... For us via adb sideload )
Here it is the file: http://android.googleapis.com/packa.../af88cfbc96ad65e7b728e27c2decbdc6fb0e08e8.zip
P.S. It works perfectly! Android pay too!!!
Anyone tried the Korean firmware ? I didn't think 2.0 was that bad at all. Few things to fix but added a lot.
SuperlativeB said:
Anyone tried the Korean firmware ? I didn't think 2.0 was that bad at all. Few things to fix but added a lot.
Click to expand...
Click to collapse
I updated earlier today. Made my first successful Android Pay purchase this afternoon. I never tried the preview so I'm still learning all the tricks/quirks of 2.0.
Sweet . Very cool , are you a US model though ? And did you use an OTA update or use PC with unlocked bootloader to flash it ?
SuperlativeB said:
Sweet . Very cool , are you a US model though ? And did you use an OTA update or use PC with unlocked bootloader to flash it ?
Click to expand...
Click to collapse
Yes I have the AT&T model, W200A. I used the minimal adb and fastboot tool to sideload the zip file from my PC. I didn't have to unlock the bootloader.
i updated my w200a today with the korea version. however it felt more like another preview than a final release. Lag is present like on the preview, overheats somewhat easily and the battery drains way faster when you are using it than when you are on 1.5. At least this is my case on the w200a. I did a fsctory reset to see if that solved but no. Same result.
I have the at&t urbane 2 LTE (unlocked)
Until today I was running developer preview (nemo-nvf41u-factory-e269c504)
I had an update come through which has given me:
build number NXH20E
(ANDROID WEAR 2.0.0.159006699)
with security patch 1st May 2017.
The top and bottom buttons are working (re programmed through the options)
Android pay works.
I am in the UK.
furfuxacheman said:
I have the at&t urbane 2 LTE (unlocked)
build number NXH20E
(ANDROID WEAR 2.0.0.159006699)
with security patch 1st May 2017.
The top and bottom buttons are working (re programmed through the options)
Android pay works.
Click to expand...
Click to collapse
I'm in the US and I updated using ADB and the file captured from the ota in Korea and these numbers match exactly to mine.
Found any bugs/issues yet? I've had an occasional lag or two. Android Pay is working and I've successfully tracked runs with GPS using ghostracer paired to the phone through cell data (my main usage requirement).
Not found any bugs on mine.
I have a few side loaded apps that may have been causing the odd glitch now and again whilst on the developer preview, but nothing since the update.
(Side loaded es file explorer so I could use MP3 ringtone on the watch & Google drive to download / upload)
I'm in the US with ATT version. Just got OTA last night. So far so good.

No July update?

Is there no July update? Thought updates were released on the first monday of the month, but still no update for July
I know tomorrow it is fourth of July and a holiday in the USA but what about today? Everything closed as well?
TMG1961 said:
Is there no July update?
Click to expand...
Click to collapse
Maybe there's nothing to update.
NLBeev said:
Maybe there's nothing to update.
Click to expand...
Click to collapse
That could also be an option. But none of the supported devices have a July update. So guess that isnt the case.
I think they maybe not working today. Just a few more months and then the monthly wait for a update is over..then no more official updates for the nexus 6
TMG1961 said:
.... Just a few more months and then the monthly wait for a update is over..then no more official updates for the nexus 6
Click to expand...
Click to collapse
Yes. the last update will be in October.
Every update I've compared the new system files with the previous version. Only a few files changed.
No updates ..... it's the start of a quiet period.
Time to give a look to a new device. I am keeping an eye on the Plus One 5.
NLBeev said:
Yes. the last update will be in October.
Every update I've compared the new system files with the previous version. Only a few files changed.
No updates ..... it's the start of a quiet period.
Time to give a look to a new device. I am keeping an eye on the Plus One 5.
Click to expand...
Click to collapse
I also started to look for a new device, been looking at the LG G6. But got time, my N6 stille works fine.
Most businesses are closed today in the US.
galapagos said:
Most businesses are closed today in the US.
Click to expand...
Click to collapse
Are you serious? I doubt most businesses are giving their employees 2 paid days off for Independence Day. Some may be but saying most is quite a stretch.
TMG1961 said:
I also started to look for a new device, been looking at the LG G6. But got time, my N6 stille works fine.
Click to expand...
Click to collapse
I sold my Nexus 6 a few days ago. Still a good phone but time has passed it by. Need to move up to a newer, 64 bit device. Waiting to see what my next phone will be. RIP Shamu.
TMG1961 said:
...But got time, my N6 stille works fine.
Click to expand...
Click to collapse
Since decryption and debloating it's a very fast phone. Will keep it a while.
The only disadvantage is the round back. On table/desk, input is not easy when the phone is spinning.
NLBeev said:
Since decryption and debloating it's a very fast phone. Will keep it a while.
The only disadvantage is the round back. On table/desk, input is not easy when the phone is spinning.
Click to expand...
Click to collapse
No any better stereospeakers yet B)
OP5 is sexy but still not worth
The only disadvantage imho is the soon no longer software support, but I don't really know what it really involves as security patches are not quite safer. (critical breaches will always be updated as XP was with wannacry)
NLBeev said:
Since decryption and debloating it's a very fast phone. Will keep it a while.
The only disadvantage is the round back. On table/desk, input is not easy when the phone is spinning.
Click to expand...
Click to collapse
Never had a problem with the round back. Using a case and always lay it on table on its front, since the case is closed no problm with scratches on the screen.
Phone is debloated too. But even without debloating it runs fine and for me fast enough.
Think it is usually about the 5 or 6 th of month released if any.
July update is live now for nexus 6.
Got it! sideloaded ...............okay so far
same bootloader and radio.
just sideloaded the OTA
N6F27H
Anyone notice anything really different in this release? Or just the security update?
H4X0R46 said:
Anyone notice anything really different in this release? Or just the security update?
Click to expand...
Click to collapse
Not seeing anything different here.
H4X0R46 said:
Anyone notice anything really different in this release? Or just the security update?
Click to expand...
Click to collapse
alryder said:
Not seeing anything different here.
Click to expand...
Click to collapse
An update on the new version, my first attempt at flashing N6F27H from the Factory Image (not OTA) ended up with the CPU running at 100% nearly all of the time with no Deep Sleep seen. I just reflashed the Factory Image for N6F27H again and I'll update whether the results are the same or better this time.

11b & 11e updates?

Has anyone received 11b or 11e updates on their H872 yet?
AT&T is pushing out the November security update now. Shouldn't be long before T-Mobile does. You might check with LG Bridge/
patruns said:
AT&T is pushing out the November security update now. Shouldn't be long before T-Mobile does. You might check with LG Bridge/
Click to expand...
Click to collapse
I'm pretty sure is the same, source still says 7.0r6
Sent from my LG-H872 using Tapatalk
---------- Post added at 06:22 PM ---------- Previous post was at 06:17 PM ----------
patruns said:
AT&T is pushing out the November security update now. Shouldn't be long before T-Mobile does. You might check with LG Bridge/
Click to expand...
Click to collapse
I also tried bridge Saturday and nothing.
Sent from my LG-H872 using Tapatalk
I'm actually still on 10o. Was holding out to see if root could happen. I may just update soon...
Sent from my LG-H932 using XDA Labs
Update shows on T-Mobile's website. I'll try LG Bridge tonight since my phone shows no update is available.
https://support.t-mobile.com/docs/DOC-34136
The update is available now through LG Bridge.
I am not able to download it because of an error. The error message is not completely displayed. Anyone else having the same issue? Any suggestions?
Edit: It is working now.. The update is 2.76GB
T-Mobile released the update yesterday, but I guess it is not available OTA yet to everyone.
Still not available OTA, but available via LG Bridge.
patruns said:
Still not available OTA, but available via LG Bridge.
Click to expand...
Click to collapse
Flashed it yesterday, nougat makes me loose all hopes in having Oreo before the year ends.
Sent from my LG-H872 using Tapatalk
G6 software
brossovitch said:
Has anyone received 11b or 11e updates on their H872 yet?
Click to expand...
Click to collapse
On Tmo and have got 11e
i cant seem to get the phone to pull down the update nor can i get lg bridge to read the os version on my phone to try and update my phone. Ive searched through here, ac and also via google searches. am i the only one that is having these issues?
New "bug?" with update. Now, every time I reboot my phone if I go into settings I get this "suggestion" regarding a non-removable battery. I can dismiss it, but it comes back again when i reboot. Anyone else getting this?
hawklet00 said:
i cant seem to get the phone to pull down the update nor can i get lg bridge to read the os version on my phone to try and update my phone. Ive searched through here, ac and also via google searches. am i the only one that is having these issues?
Click to expand...
Click to collapse
When using lg bridge have you changed the usb settings on the phone to "transfer files"?
Android fiend said:
When using lg bridge have you changed the usb settings on the phone to "transfer files"?
Click to expand...
Click to collapse
yeah. ive also tried uninstalling and reinstalling the driver for the g6 and uninstalling and reinstalling lg bridge. i reached out to lg support and they told me lg bridge is only for backing up my phone
Finally got the 11e update last night via OTA. Finally!
It doesn't seem much different, maybe smoother. But this is the first time I updated my G6 since I'd bought it. So, maybe it's just better now.
Still don't fully understand why they labeled it as 11 though. Bummer its still 7.0 and not 7.1.x. 7.1.2 would be good on the g6. But regardless I'm getting similar battery life on my G6 and V30.
Sent from my LG-H932 using XDA Labs
hawklet00 said:
i cant seem to get the phone to pull down the update nor can i get lg bridge to read the os version on my phone to try and update my phone. Ive searched through here, ac and also via google searches. am i the only one that is having these issues?
Click to expand...
Click to collapse
I can't get the update either, even after several reboots. My phone keeps stating it is up to date.
I have a different problem with LG Bridge. When LG Bridge gets to the part where it starts downloading the update, I get a message stating there's a server error and to try again. It doesn't get past 0%. I've been getting this message for the past 4 days.
HKSpeed said:
I can't get the update either, even after several reboots. My phone keeps stating it is up to date.
I have a different problem with LG Bridge. When LG Bridge gets to the part where it starts downloading the update, I get a message stating there's a server error and to try again. It doesn't get past 0%. I've been getting this message for the past 4 days.
Click to expand...
Click to collapse
For what its worth, a tmo rep said that the update should be available for everyone by the 17th at the latest.
So is anybody running this without issue via OTA? I got the notification this morning. Wondering if this will fix any of the small issues I have or break more stuff.
i havent seen that this breaks anything. but i finally got the ota notification.
Macguyver said:
So is anybody running this without issue via OTA? I got the notification this morning. Wondering if this will fix any of the small issues I have or break more stuff.
Click to expand...
Click to collapse
I haven't found any issues so far. I think its just minor bug fixes, addition of face unlock from V30, & Security Patch for November.
Haven't tried fastboot yet, i doubt it'll even work. But fingers crossed. Luckily my g6 is paid off and SIM unlocked, not that it matters..

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