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A friend of mine just purchased the Kaiser to be used on the at&t network. He lives in a 3G area in the USA and for some reason, his phone will not hold the 3G connection. It wants to switch to Edge. Is there a manual setting to stop this from happening or a new utility to enable/disable certain connection. Is this normal for 3G to do this. Any information I can pass on would be greatful.
Thanks
I think it's an indication that 2G is stronger than 3G in your area. My Kaiser always hold 3G connection all the time where I live. You can "manually" force 3G. Here is one the many ways to do it: on Windows Start menu, go to "Setting" then "Phone" (on the "Personal" tab), click "Band" tab, then use "WCDMA" for network type selection (default is "Auto")
Thanks for the help. I'll pass it on.
While the Kaiser is my first ppc type phone and I cannot claim to be expert I do think that this is a normal reaction of the phone to what networks are available.
I live in San Jose Ca. and must, perchance, move up and down the peninsula in the normal course of work and life.
I see my Kaiser switching from Edge to 3G to unnamed all up and down the peninsula. It is best for 3G in the cities and worse up in the hills -as one might expect. I also get the best 3G connections in the evenings and night vs. the daytime when, I assume, more 3G users are taking up bandwidth.
It is unfortunate that where I live is an Edge (during the daytime) area though I am paying for the 3G data plan.
3G issues with the TyTnII
Hello all:
I post on the AT&T HTC forumn and had this thread sent to me by another poster there.
I also have a TyTnII newly aquired from MobilePlanet on Weds. I am having the same issues with 3G. It briefly flashed the G icon on boot up then switches to Edge with all 5 bars. I've tried the manual mode fix, no luck. The wcdma gets no signal and the gsm goes back up to 5 bars same as auto.
Then theres the inability to register my serial # on HTC's EU site. Says SN is invalid... MP has had several reports of EU devices doing this.
I'm in the US, NorthEast NJ area. And in the middle of a known 3G area.
Bill
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
wise87 said:
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
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I get a 3g signal when I go into Philly (I live about 45 minutes outside the city) It holds it just fine as well. Is it possible you just have weak 3g coverage where you are? I actually shut off the 3g on my phone as I have no 3g coverage at work or at home and the 3g connection discharges the battery in a hury.
I'm on AT&T as well.
Oh - BTW - I also can't register my phone with the eClub either. I sent an Email to the HTC Webmaster but have not had any reply in 3 days. I'm not too confident in HTC's support.
I sometimes get a triangle icon in the taskbar, next to the E / 3G icon.
Any idea what it means?
I cannot click it ... or better: nothing happens.
This is the Roaming indicator.
Mmmmh.
And why am I seeing this in Beverly Hills and the network is "AT&T"?
call up AT-T and ask lol.. But that is the roaming Icon sometimes phoines will pick the closest tower to use since it has the best signal and just maybe t-mobile owns that tower Only AT-T will know.
Not an isolated problem
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
you are picking up T-Mobile. AT&T users can still use T-Mobile towers currently as a result of the deal they made when AT&T (Cingular) sold them the 310-170 network in CA/NV. (its now properly renamed to 310-260 by TMO)
the phone's alpha tag says AT&T regardless of what carrier's network you're on when you're roaming. unless you have the 4EON code applied to your account, in which case it would say Off Network when on non AT&T towers.
any idea how I can fix this?
I am fine with it roaming if there is indeed not 3G network but my issue is that it doesn't drop the roaming as soon as it could.
Camstech said:
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
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I have the same issue - sometimes I have "3G Telstra" (no roaming symbol, and will use HSDPA if needed) and other times I have "3 Telstra" and the roaming symbol displaying. One thing - as I understand it, you are not 'dropping back to HSDPA' - this is actually a service that is on top of the 3G networks, and provides greater download speeds.
I checked with my Telstra reseller who said that this would not change the call rates or data rates. Not sure what causes this though...
Have put this question on Whirlpool as well: http://forums.whirlpool.net.au/forum-replies.cfm?t=846691#bottom
Telstra
I have the same issue on Telstra. Hope a new ROM fixes this.
Roaming Notice
Hmmm, I hate it when stupid people post garbage about which they know little. Problem is, this time the stupid person was me!
The 3G symbol shows the phone is within range of a UMTS signal. The H symbol means it is in range of a HSDPA signal, the high speed data version of UMTS so "H" is better than "3G". Oops, so my phone was roaming to a better signal.
This roaming issue appears to only affect a small number of people whose service providers have a crossover deal with another provider. This appears to apply to those with the AT&T/T-Mobile crossover in the US and here in Oz where the phone will pick up either the Telstra Next G network (UMTS 850Mhz, shown as 3G Telstra) or, in big cities, the Hutchinson "3" Network, (UMTS 2100Mhz with HSDPA, shown as 3 Telstra). I was uncertain about this as I never saw the roaming symbol with my Dopod 810, which always showed 3G Telstra. I think the TyTN II, like the original TyTN, has some different software seetings which means that the phone will try the "3 Telstra" network when it can, and this shows as roaming, whereas my D810 either didn't roam to 3 Telstra, or, if it did it didn't show it as roaming. In any case, it's not actually a problem, and as Telstra have indicated, it makes no difference to the data/call rates. I'm chilled on this. Now if they can fix the "hang-up" bug...
I've been wondering about the elongated triangle pointing up too. I have very poor/no reception in my office at work... though sometimes enough to get a voicemail notification (not enough to be able to call and check, usually don't have a missed-call notification).
I'd thought it might have to do with being connected to Active Sync. Sure would be smart if the phone could get notifications of even calls over an alternative data connection when the cellular couldn't connect... even if ATT charged regular minutes for it would be so much better than no signal, period.
I'm having this issue for some reason on my second Tilt that has been sent to me. The first doesn't show it at all but the second does. I don't understand what its doing.
Deleted.....
Hi everyone,
I am trying to find out if anyone in the UK on o2 is able to see "3G" on there notifcation bar at the top?
I have been trying to find out for a while and have recently changed my sim card to a 3G as i have had mine for ages and was still an old 2g one!!!!!!
Since swapping I still only see G all the time while downloading data. Does it actually change to 3G when its available?
My current settings are:
o2 mobile Web Post Pay
APN mobile.o2.co.uk
Username: o2web
Password: password (i think!)
APN Type: Internet
Any help would be great
Regards Jim
Well when I'm inside I get HSPDA, I some times see the 3G logo, not often, but HSDPA is better anyway, when I have a decent signal or it drops to edge, but outside I always get it, It could be due to lack of a decent signal?
Make sure in Mobile Network Settings you have Network mode set to GSM/CDMA (Auto Mode)
My Internet settings are the same as yours
So you actually see a 3G logo then.........humm
I checked my network settings and mine are on auto as well.
Im wondering if there something wrong with my phone????
The only reason I say this is because my m8 is on 3 network and when were next to each other he can pick up a 3G signal and I cant. I find it hard to beileve 3 has better network in my area. Specially I always have a 5 bar signal.
Cheers for replying
Regards Jim
Benson881 said:
So you actually see a 3G logo then.........humm
I checked my network settings and mine are on auto as well.
Im wondering if there something wrong with my phone????
The only reason I say this is because my m8 is on 3 network and when were next to each other he can pick up a 3G signal and I cant. I find it hard to beileve 3 has better network in my area. Specially I always have a 5 bar signal.
Cheers for replying
Regards Jim
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Have you checked your signal on the o2 post code checker? I wouldnt bash three's signal thinking o2 is better! as 3 network share nearly all 3g sites with tmobile now and have really good coverage so dont use that as a president.
Also best to try your sim in a unlocked/o2 phone in an area that you know gets signal like the o2 shop. Also i didnt think any network needed new sims for 3g apart from orange with the strange usim!
I see both H and 3G.
Yeah i needed a new sim. Got mine about 4 years ago and was told i had an old 2G sim. I didnt know they updated sim cards !!!!!
Ill check the postcode checker on the website and will probably go to the o2 near me. Hopefully Ill pick it near there.
Im not overly bothered about having it where i am, just want to know it works ok.
Regards Jim
I have a sprint HTC one unlocked to run on T-mobile. I live in south west Washington, and I am having a very strange issue with my data. I select a data mode from the *#*#4636#*#* menu, and about half the time I connect to data. The other half of the time, it stays on UMTS, and no gsm logo pops up next to the signal. Other times, I will go to HSDPA, and have a very speedy data connection. Is there any way to disable UMTS? Could this be a rom issue, or a APN issue? I can almost always get an edge connection, but HSDPA is much better to use. I have done the R-UIM patch. I'll try to answer any questions, but I dont have tmobile service at my house, so I cant be sure
spibbly said:
I have a sprint HTC one unlocked to run on T-mobile. I live in south west Washington, and I am having a very strange issue with my data. I select a data mode from the *#*#4636#*#* menu, and about half the time I connect to data. The other half of the time, it stays on UMTS, and no gsm logo pops up next to the signal. Other times, I will go to HSDPA, and have a very speedy data connection. Is there any way to disable UMTS? Could this be a rom issue, or a APN issue? I can almost always get an edge connection, but HSDPA is much better to use. I have done the R-UIM patch. I'll try to answer any questions, but I dont have tmobile service at my house, so I cant be sure
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Click to collapse
You can't "disable" UMTS. From my tests on this variant of the One, setting it to "GSM auto (PRL)" will get me on HSPA. It will keep me on HSPA until the network kicks me off. (Fast Dormancy, it puts you down to UMTS when you aren't actively using data to conserve energy.) [Maybe you can disable Fast Dormancy, who knows.]
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
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The only Motorola phone listed on their site is the Moto G 4G. They go on to state "If you're using a phone that we don't have in our device support, we may still be able to help you set it up. Your phone will need to be unlocked so you can use it with a Three SIM. If you bought your phone or Mobile Broadband device from another network, you may need to get it unlocked before you can use it with a Three SIM.
To do this, you'll need to contact your old network and get an unlocking code. They might call it a DCK or Depersonalisation Control Key."
Here's the page I referenced.
http://support.three.co.uk/SRVS/CGI...cat=billing,varset_subcat=3772,Case=obj(3714)
Thanks but it's already unlocked. It seems Three use 2100Mhz and as far as I can tell, this phone doesn't support that frequency, although it's hard to find definitive information.
This US site refers to the Global GSM Model supporting 2100Mhz for UMTS/HSPA+ but not for GSM/GPRS/EDGE but I'm not entirely sure what that means in terms of using it for phone calls, not data (which I'm using an EE SIM in SIM2 for, although that only has 100MB/month free, so I was intending to use the Three SIM if I needed to exceed that) http://www.motorola.com/us/smartphones/moto-g-2nd-gen/moto-g-2nd-gen.html
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
jay2the1 said:
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
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Ah thanks, that clears that up. Shame I won't be able to use it with the EE SIM in SIM2 for data though. I'll have to choose between the free 100MB/month with EE or using the Three SIM for cheap calls and texts (and data if I need to exceed 100MB/month). Problem is, if I just use the Three SIM it was pretty pointless me getting a Dual SIM phone!
I'm at home most of the time, so I only leave the EE SIM on 2G (to save battery) to maintain connectivity to things like Telegram and IM apps in case someone wants to contact me and then I turn the WiFi on if I'm going to be doing anything substantial. It's useful occasionally when I'm out to be able to check e-mail, use Maps, etc but it'd be rare for me to exceed 100MB/month so it was ideal really. With Three, that 100MB/month would only cost me £1 but every little counts.
If I set Mobile Data to SIM1 (Three) and enable both SIMs, it alternates between the 3G symbol and H next to SIM1 with three bars, whilst SIM2 (EE) has full bars. If I deactivate SIM2, it also greys out the Mobile Data button, although it stays in the On position, so I'm not sure if it's deactivated or not. I still see the H symbol, occasionally changing to 3G and three bars for SIM1.
After doing this, if I switch Mobile data back to SIM2 (EE) (which again disables the Three SIM) and then go into Mobile network settings for SIM2, I can no longer switch the network type to 2G, as it only shows 3G.
If I switch the SIMs over, so SIM1 is EE and SIM2 is Three, with Mobile Data set to SIM1, then both are active with SIM1 on full bars with no symbol, not even H and SIM2 on 2-3 bars with the 3G symbol. SIM1 is set to 3G and still the 2G option is missing, even though it must clearly be on 2G as SIM2 is using 3G and SIM2 has Data disabled, so I don't really understand why it shows the 3G symbol.
Looking more closely at the Mobile network settings shows that SIM2 is actually still the EE SIM and SIM1 the Three SIM, which is weird as they're definitely the other way round. If I enable Data on SIM2 (EE) that cuts off SIM1 (Three) again, so there's no advantage in swapping the SIMs over in this way. In theory I should be able to put the EE SIM on 2G, which would at least keep my IM, etc apps connected at home and then be able to use the 3G for the Three SIM for voice calls and switch the Data to 3G on the Three SIM if I need more speed when out but it doesn't seem to be possible, as the 2G option disappears for EE with both SIMs in but is there when using the Sainsbury's SIM in place of the Three one. So it seems that if SIM1 only works on 3G, as Three does, it forces SIM2 to use 3G as well and as the phone can't provide 3G for both SIMS, it prioritises the data SIM2 and disables SIM1
I can't say I've done as much testing as you but mine shows the same as yours if I set the EE sim to data I cannot force it down to 2G only any more where I could if it is the only SIM in SIM1.
But I know how you feel, over Christmas I was temporarily on EE because of a free data offer and it was very annoying having to have my 3 SIM turned off so I could use the free data and then every so often having to turn the 3 SIM on to check for missed texts, luckily most people use WhatsApp which wasn't affected because that's data based, but still it was inconvenient.
Yeah, I had that EE Christmas offer, something crazy like 200GB/2 months. I barely made a dent in that
Even with my Sainsbury's SIM in SIM1, if I disable that then the EE one in SIM2 (with Data enabled) gets fixed on 3G, with no option to change it but as soon as I enable SIM1, the option comes back.
I guess what I could do is give everyone my EE number to call/text me on, then only disable that and enable the Three SIM when I need to make an outgoing call or text, instead of paying EE's crazy 30p/min, 12p/text. The disadvantage is that if anyone tries to call me whilst the EE sim is disabled then it will go to voicemail and I'll have to pay 30p to listen to it! Not to mention being fiddly and a pain.
So I might see if I can use the EE SIM for data alongside an Asda Mobile one at 8p/min, 4p/text, 5p/MB as I don't make that many calls or texts (I tend to use Chatsecure instead) and I don't anticipate using much data over 100MB/month anyway.
EDIT: Seems that Asda actually uses the EE network, lol. So I guess that should work fine in SIM1 as a 2G call/text SIM, whilst the EE one works in SIM2 as the 2G/3G data SIM.
Sounds like a plan, I personally would steer clear of giving people two numbers cause that would probably end up being a pain for you and them, I agree ASDA mobile is probably your best bet for a call/SMS SIM that uses 2G.
PS the Dan and Phil SIM it was haha I cannot remember a single bad joke or random fact they sent whilst on that :laugh:
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
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Click to collapse
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
BigDomTheFirst said:
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
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No it's not the same problem, your problem is just a matter of signal, where the masts are, I'm on Three and get a signal in my house aOK but Three does have more of a problem with indoor signal because they only have a 3G network and only on 2100MHz meaning it doesn't go through walls very well, other networks have old 2G networks on 850MHz that travel through walls great and some have 3G on 900MHz. There is no solution really I'm afraid, you can use Threes WiFi app so you can make calls and texts via WiFi and you may be able to get a femtocell but that still uses your internet.
Coincidently Threes LTE network uses 800MHZ and 1800MHz so travels through walls far better than their 3G network does.