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Hai..
iam new bie, i just newly purchased xperia xli. after using 4 month, iam now facing some problem, every time if i need to charge or connection for active sync i need to restart, and this repeats every time. and if i try to open task manager or Device information in settings it will give an error
"cannot open 'ctlpnl'. A critical conponent is either missing or cannot start because program memory is unavailable. Tap start> settings > system tab> task manager, stop programs that did not automatically stop and try again".
and i cannot even make screen off by pressing power button for that also i need to restart.
So please give me some information regarding this so that i can solve this problem.
Thank you
I would hardreset it
Thanks for reply
I had done it already, after hard reset first time i can charge and connect to active sync also, and if i disconnect it and try another time it wont work, again i have to hard reset to charge or to connect it to active sync. so pls give me solution for this,
for more information i will provide my device information
software version: R3AA003
ROM VERSION: 1.05.931.3 WWE
MODEL : XLI
xperia usb connection problem
i see no one is taking this matter seriously
i have googled for the past 4 weeks and it seams many people are having this problem with xperia/wm6 devices - its just that not many of them understand the problem and know how to express themselves (e.g. many belive it's a problem with the pc's usb ports)
i would suggest does interested in IT mysteries and things like that to look into this one. i can explain the problem here:
I've used xperia/windows mobile 6 device for about 6 months, syncing it daily or semi daily (or weekly..) all that time via USB connection and active sync installed on winxp.
one day i plugged the usb cord into my phone and - nothing. the phone has started charging as thou it's connected to a charger and not to a PC - one of the first things i noticed cause i specifically always have the "don't charge the device while connected to a pc" box ticked on.
what is very important to know is that NOTHING of the following didn't fix this problem:
changing cords
changing ports
changing pc's
soft reset via button on the back
hard reset
nudging the cable
usb hub pc connection
direct pc connection
updating windows mobile
toggling ANY option in the OS itself
charging/discharging the device
changing the chargin cable, then connecting
leaving it off without a battery for a long period of time (12+ hours)
---------all other idiotic suggestions that are being written all over the net by dumb asses who think they can shoot a guess and come of as smart guys---------
bear in mind that this happened after absolutely no physical damage to the device or any kind of extreme working conditions, exceeded cpu/memory use etc.
it would be great if someone could solve this mystery. activesync is still working via Bluetooth but it's just stupid to transfer files over the slow bluetooth connection whilst having a USB connection as one of the greatest advantages of this kind of a device
i kindly thank in advance to anyone having some kind of an idea about how it's possible for a USB connection to just stop working, for absolutely no reason.
bye&cheers!
Matija
Anyone has the solution for this problem? Like Matija said, it happened suddenly for no reason... My x1 has been facing this problem for 3 weeks
I cannot update my phone via my PC
I recently having problem with my X1 syncing with my home PC and charging from my Laptop
Now I found out that, those mini USB cable might be good enough to charge the phone, or even trying to sync, but then it gets error more and more often. So try getting some better quality cables (ie. those with "Magnetic Shield" near the end), see if that fix the problem
good luck
Flash another ROM?
rickysio said:
Flash another ROM?
Click to expand...
Click to collapse
I have done flash newest ROM by sd method... yet it's still not working
Changing the cable is the first thing I've ever done
up on this thread...
it's been sometime, I am having the same problem, tried all the above in vain..
any solutions?
Having the same problem here.. I faced it after I formatted it by clicking on (Clear Storage) under System tab.
Hello,
few days ago I've got my USB OTG cable. So, when I connected this OTG cable to my USB HUB through USB cable with 2 sides of type A port (pic here : http://www.cyfronika.com.pl/art93/kab120aa-l.jpg) to get power on HUB from USB port charger but nothing happened on phone with flash storage, any notifications or something. Then, when I wanted to transfer some files from my computer to sdcard. I've connected USB cable but Windows 7(32-bit) says that my device can be damaged or something (code 43). I've searched about this and found this http://pcsupport.about.com/od/errorc/a/code-43-error.htm . I've used http://forum.xda-developers.com/showthread.php?p=21503469 for setting up the OTG and for kernel too.
Well, I've followed this tutorial but the error still appears. Tried on 3 computers with different cables and different USB ports.
So just tell me if it's software problem or I must do something with this.
LOGCAT : http://pastebin.com/gbqqDxay
LOGCAT_radio : http://pastebin.com/H4dU9JWX
dmesg : http://pastebin.com/tkicx7xb
Logs has been taken after USB cable connecting.
Thanks
(bump) can anyone help me?
(bump again)
(bumpin' like a crazy) Please, anyone have solution for this problem?
So the general idea is, you're trying to let your phone connect to other hardware while the phone is the host, right?
Now you're trying to connect your computer to your phone again normally and it's not working? (normal usb cable)
For one, there are a bunch of errors in the log you posted, thinks like
Code:
W/PackageManager( 353): Unknown permission android.permission.ACCESS_SUPERUSER in package hu.sztupy.android.usbhostcontroller
That might be a problem, I don't know. Perhaps you're better off asking the dev of this mod about these errors. Maybe there's something you forgot or wasn't mentioned in your guide that causes these?
Have you also considered the possibility your phone is now *always* trying to be the host (which is not going to be something a pc likes)? You're saying you can't properly connect with your pc any more, but can you connect with another device (usb stick for example)?
Marshian said:
So the general idea is, you're trying to let your phone connect to other hardware while the phone is the host, right?
Click to expand...
Click to collapse
Yes, It was the general idea when I've bought OTG cable.
Marshian said:
Now you're trying to connect your computer to your phone again normally and it's not working? (normal usb cable)
Click to expand...
Click to collapse
Yes, tried with 2 Nokia cables and one stock from Samsung. Windows is always showing code 43 ;/
Marshian said:
That might be a problem, I don't know. Perhaps you're better off asking the dev of this mod about these errors. Maybe there's something you forgot or wasn't mentioned in your guide that causes these?
Click to expand...
Click to collapse
Well, I'll try to contact with @sztupy (http://forum.xda-developers.com/showthread.php?t=1468531). Anyways I think I haven't forgotten what I wanted to write.
Mashian said:
Have you also considered the possibility your phone is now *always* trying to be the host (which is not going to be something a pc likes)? You're saying you can't properly connect with your pc any more, but can you connect with another device (usb stick for example)?
Click to expand...
Click to collapse
I've set default settings for USB Host Controller app. But no, I can't connect another device. I'm in half way to download Linux, maybe on it everything will be working properly.
Anyway thanks for your reply, let's see if it will be working on Linux ;f
//EDIT : Same problem on Linux. Device is not recognized.
(bump) Any ideas?
(bump)
ADDED MORE LOGS.
Hi guys hopefully someone can help me.
I have a Moto G 2nd gen that has a busted usb port.When I connect it to a pc I get a "device not recognized" message.Ive installed the motorola usb drivers but that doesnt make a difference.Ive enabled usb debugging and set it to media transfer with the pc but that hasnt helped either. OTG usb doesnt work either.All of this started one day when I was still running a stock rom(rooted obviously) so I tried flashing CM 12.1 to see if it would help but it didnt.Obviously now I cant flash stock firmware becuase hey the usb doesnt work.I cant be sure but I think it might be hardware issue.Ive sent it to a repair center and they cant find anything wrong with the usb port istelf,so now they are checking the mainboard for issues.
Im still waiting for them to come back to me so I thought Id ask here on XDA and see if I could solve this with help from you guys.I appreciate any help you guys can offer.
Regards
Ali
Nothing can be made but flash over stock rom. If problem persist, that's hardware issue 100%, no mather what kind of. Maybe they will have a spare board to replace yours. Or desoldering for new port will help. See what they answer you.
Ive just heard back from the tech guys.Its not good.They dont know what the problem is .Theyve tested the usb port and that seems fine.The best explanation they can give me is that the IC that controls USB on the mainboard is faulty,they tell me that this usualy occurs when a faulty usb cable is used.Oh well at least I have my moto X play.
The pc does not recognize op3t by usb
Recently I tried to pass photos and videos by usb to the pc and it gave me the following error.
This is the error that gives me ---- Windows stopped this device because it reported problems. (Code 43) ---
Currently, this hardware device is not connected to the computer. (Code 45)
To solve the problem, reconnect this hardware device to the computer.
I have reinstalled PC drivers in Windows10 I have used several cables and several computers and I can not always connect with the same error.
does not give me MTP option
regards
i have same problem
REPLICANTE44 said:
The pc does not recognize op3t by usb
Recently I tried to pass photos and videos by usb to the pc and it gave me the following error.
This is the error that gives me ---- Windows stopped this device because it reported problems. (Code 43) ---
Currently, this hardware device is not connected to the computer. (Code 45)
To solve the problem, reconnect this hardware device to the computer.
I have reinstalled PC drivers in Windows10 I have used several cables and several computers and I can not always connect with the same error.
does not give me MTP option
regards
Click to expand...
Click to collapse
the fast charge is working?
to me it charge only normally
apparently can be a problem on the motherboard
a specialist told me this
please let me know if you have found a solution
alexvasile said:
the fast charge is working?
to me it charge only normally
apparently can be a problem on the motherboard
a specialist told me this
please let me know if you have found a solution
Click to expand...
Click to collapse
If the fast load works normally, everything is fine except that it does not recognize by usb
REPLICANTE44 said:
The pc does not recognize op3t by usb
Recently I tried to pass photos and videos by usb to the pc and it gave me the following error.
This is the error that gives me ---- Windows stopped this device because it reported problems. (Code 43) ---
Currently, this hardware device is not connected to the computer. (Code 45)
To solve the problem, reconnect this hardware device to the computer.
I have reinstalled PC drivers in Windows10 I have used several cables and several computers and I can not always connect with the same error.
does not give me MTP option
regards
Click to expand...
Click to collapse
Make sure that:
1. You are using a USB-C cable compatible with data. I have had problems with some cables with my OnePlus Devices.
2. That in your notification tray you change USB for Charging to USB for Data Transfer
AaronDuceXDA said:
1. You are using a USB-C cable compatible with data. I have had problems with some cables with my OnePlus Devices.
Click to expand...
Click to collapse
The original poster said they tried several cables. But I agree, they should make sure the cables support data transfer. Some cables (particularly cheap, 3rd party) only support charging, and will not transfer data. And therefore the MTP data transfer option never comes up. I've had this happen with some cables, myself.
Otherwise, if different cables and PCs used, with correct drivers; then I tend to assume the USB port on the phone is damaged, or some other hardware failure.
I apologize and I rectify myself. The fast loading is not working, it is just normal load and I had not realized why I use several chargers, but with the original one plus not fast charge
REPLICANTE44 said:
I apologize and I rectify myself. The fast loading is not working, it is just normal load and I had not realized why I use several chargers, but with the original one plus not fast charge
Click to expand...
Click to collapse
The cables are the same ones used to pass data before and function with other phones, thanks
REPLICANTE44 said:
The cables are the same ones used to pass data before and function with other phones, thanks
Click to expand...
Click to collapse
Yes , i have exacly the same problem too.
If you have a solution please post here
alexvasile said:
Yes , i have exacly the same problem too.
If you have a solution please post here
Click to expand...
Click to collapse
Now I suspect that it may have been damaged by using several chargers in the car etc ...
But the only thing that occurred to me that could get us out of doubt would be an update via OTA
REPLICANTE44 said:
Now I suspect that it may have been damaged by using several chargers in the car etc ...
But the only thing that occurred to me that could get us out of doubt would be an update via OTA
Click to expand...
Click to collapse
Updates via OTA will work but if the hardware problem does not know another update if it does, I'm skeptical about it.
It may be that the only solution is just replacing the motherboard
I do have the same problems with 2 different 3T (one with LineageOS 14.1, one with OyxgenOS 5.0.8).
Tried from Windows 10 using latest drivers from Oneplus. Tried form LinuxMing 19.
Using original red OPO USB-C cable...
MTP is enabled. I tried really everything.
Any idea is welcome! Tnx!
enkidu70 said:
I do have the same problems with 2 different 3T (one with LineageOS 14.1, one with OyxgenOS 5.0.8).
Tried from Windows 10 using latest drivers from Oneplus. Tried form LinuxMing 19.
Using original red OPO USB-C cable...
MTP is enabled. I tried really everything.
Click to expand...
Click to collapse
Please don't copy and paste the same question in multiple threads. https://forum.xda-developers.com/on...o-storage-via-mtp-mode-windows-t3560060/page3
You posted here, and on the other thread that it is the "same problem"; but these 2 threads describe different issues. This thread described not being able to read the phone at all from PC. The other one describe being able to read, but not write. Which is it?
Some general posting tips, to allow you to get the proper help you request:
- Best not to say "same problem" but rather, describe your issue in detail. I've seen folks post "same problem" many many times (maybe hundreds) on these forums over the years. I can honestly say, that of those time, zero of the problems actually ended up being identical symptoms and solutions. Describe your issue, step by step, in as much detail as possible, with specific outcomes, error messages, etc.
- Don't post the same question in multiple threads. In addition to the issues pointed out above; cross posting just leads to confusion. If folks start helping you in the different threads, you are going to be bouncing back and forth and just getting confused. It also confuses those trying to help you; as you will inevitably start updating one thread, but not the other. Easier to keep the discussion to one relevant thread.
- I don't know what it means when you say "I really tried everything". You did not try everything, otherwise the problem would be solved. You only mentioned trying one cable. That isn't much. If there are other things you tried, you need to list those separately, and specifically. Otherwise we can only guess what you tried or didn't try. Probably wasting everyone's time as we suggest things that you may have already tried. Did you try other cables? Try other USB ports? Will the phone connect fastboot or adb?
Common problem on two different devices suggest a problem with the cable. Are you trying on 2 different PCs? Or dual booting? It's not clear (you mention Linux and W10).
Hi, phone works OK, it also charges BUT doesn't connect to any PC (windows detects device with description error?), usb OTG not working either, only headphones using type c adapter. Please help, I'm using stock pie with February update, unrooted, blocked bootloader and with usb debugging enabled.
@egantz09
Disable USB Debugging.
Install this driver (and please follow the instructions):
https://c.mi.com/thread-1625831-1-1.html
Test.
egantz09 said:
Hi, phone works OK, it also charges BUT doesn't connect to any PC (windows detects device with description error?), usb OTG not working either, only headphones using type c adapter. Please help, I'm using stock pie with February update, unrooted, blocked bootloader and with usb debugging enabled.
Click to expand...
Click to collapse
Probably water damaged sub-board. Happened with me too, got my phone today.
A_H_E Thanks
A_H_E said:
@egantz09
Disable USB Debugging.
Install this driver (and please follow the instructions):
https://c.mi.com/thread-1625831-1-1.html
Test.
Click to expand...
Click to collapse
Hi, Thanks for the guide, but I can't pass from step 6 in which I need to install the Mi Drivers but no PC recognizes de phone, not even in fastboot mode, see screenshot. Any other ideas? I can still charge it and listen audio trough the usb port. Thanks in advance.
Edit: I've hard reset the phone and the problem still persist.
egantz09 said:
Hi, Thanks for the guide, but I can't pass from step 6 in which I need to install the Mi Drivers but no PC recognizes de phone, not even in fastboot mode, see screenshot. Any other ideas? I can still charge it and listen audio trough the usb port. Thanks in advance.
Edit: I've hard reset the phone and the problem still persist.
Click to expand...
Click to collapse
Thanks for the update.
Go into Step 7, with the device connected, and install the drivers manually.
So, in this scenario, you'll right click on the device and browse to the location where you downloaded the drivers.
I need to know what happens if you try and install them manually.
A_H_E said:
Thanks for the update.
Go into Step 7, with the device connected, and install the drivers manually.
So, in this scenario, you'll right click on the device and browse to the location where you downloaded the drivers.
I need to know what happens if you try and install them manually.
Click to expand...
Click to collapse
Hi, I can't actually do step 7 because it doesn't recognizes the phone as an Android device like in the guide, but as an:
Unknown USB Device (Error Device Descriptor Request Failed) see attached screenshot.
Even when I select this Unknown USB Device and tried to update de driver manually, the installation fails. (see attached screenshot) .
I've changed cables and tried on different ports of different PCs. Same result. Also by entering Developer Options and accessing the USB settings won't work, there are all greyed out.
@egantz09
Thank you for your efforts and feedback.
Based on the details, I would strongly suggest you initiate a return. You've taken all the appropriate steps, and then some, to address the problem but it's obvious the issue exists with the device hardware.
I am happy to provide further instructions but what concerns me is the fact you've tried multiple PCs and multiple cables.
A_H_E said:
@egantz09
Thank you for your efforts and feedback.
Based on the details, I would strongly suggest you initiate a return. You've taken all the appropriate steps, and then some, to address the problem but it's obvious the issue exists with the device hardware.
I am happy to provide further instructions but what concerns me is the fact you've tried multiple PCs and multiple cables.
Click to expand...
Click to collapse
Hi, I can't return it so I already ordered online a replacement Port Board from aliexpress.com, so I'll check back in 4-6 weeks, thank you very much for your help.
did replacing the port solve your issue? I have the same problem
---------- Post added at 07:21 PM ---------- Previous post was at 07:21 PM ----------
cant even force edl mode
Sadly I'm still waiting for the replacement to arrive...I'm in Cuba. But other people with similar problems have solved them by replacing the USB port. Good luck.
egantz09 said:
Sadly I'm still waiting for the replacement to arrive...I'm in Cuba. But other people with similar problems have solved them by replacing the USB port. Good luck.
Click to expand...
Click to collapse
i received new usb port and still have problem
sparkplug619 said:
i received new usb port and still have problem
Click to expand...
Click to collapse
if you followed all of the instructions and steps in this post and the problem continues, then you should return your phone.
I already changed my USB port. My warranty is void
If your phone was in warranty you should have returned it, changing the USB port was your final option. Now you should take it to a service center. Good luck,
sparkplug619 said:
I already changed my USB port. My warranty is void
Click to expand...
Click to collapse
I replaced my usb port today, still no luck, I tried 3 different ports (I bought 3), It charges with all of them but no USB connection to PC or OTG. I'm thinking its the mainboard. Could it possibly be the FLEX connector?
This is a big problem with 2 MI A2 for me
Since that problem i hate Xiaomi and never Xiaomi product to bey
I have the same problem ... My phone only charging when i connected via USB to the PC... I change USB board and i still have the same problem... I can't choose any options.. only charging.. any help how to solve this problem ? Thanks
Georgeek1 said:
I have the same problem ... My phone only charging when i connected via USB to the PC... I change USB board and i still have the same problem... I can't choose any options.. only charging.. any help how to solve this problem ? Thanks
Click to expand...
Click to collapse
I waited 3 months for my USB port replacement and it did the same thing, now I'm waiting for the flex connector, if that doesn't work either, then its a problem with the motherboard.
I ended up replacing the entire phone and a few months later this phone now has the same issue.. this is horrible. Especially with no USA support from Xiaomi. Its a "deal with it" situation.
But i believe the use of crappy chargers, debris getting into port, maybe Qualcomm quick charge modules design flaw could be sending unsafe currents or lacking proper temp regulation when charging,, is damaging something on the main board. I checked every possible software related possibility and tried every fix with no luck.
What i did notice when it happened this time, chargers were not staying connected, they would pop out due to debris in the charging port, also i noticed my phone got pretty hot using a Qualcomm QC enabled charger one night. Nothing else was suspected of generating heat, all apps closed, screen had been off.
I everyone... Where i can buy an usb port?? My A2 is not charging, trying at least 4 different cables and chargers,
Tks