Problems with Sony headphone promo redeem - Sony Xperia XZ1 Compact Questions & Answers

Hi
The problem is my IMEI is not accepted on the Sony promo redeeming website.
My XZ1c was bought in German Saturn online (by link from Sony promo site), I've got confirmation about ordering it in promo period and yet my IMEI is not in promo database.
I've contacted Sony support but I'm waiting for answer.
Has anybody have such problem also?

Yes, as seen here:
https://www.reddit.com/r/SonyXperia/comments/77ket7/you_can_now_order_your_headphones_from_the

yes me too.
same thing. germany, saturn...
tech suport chat told me to try in a few hours...

Thank you guys

Davka said:
Thank you guys
Click to expand...
Click to collapse
The headphone promotion was limited to the ZX1 only in the UK.

Didgesteve said:
The headphone promotion was limited to the ZX1 only in the UK.
Click to expand...
Click to collapse
As I wrote, I'm using German promotion which includes XZ1c .

Worked for me now!

Davka said:
As I wrote, I'm using German promotion which includes XZ1c .
Click to expand...
Click to collapse
I would be shocked if Sony gave away €250 headphones on a €500 phone, doesn't make any sense.
Sounds more like there's some small print attached to Saturn

Didgesteve said:
I would be shocked if Sony gave away €250 headphones on a €500 phone, doesn't make any sense.
Sounds more like there's some small print attached to Saturn
Click to expand...
Click to collapse
https://www.sonymobile.com/de/promotions/pre-order/
Both phones and a lot of dealers in a promo.
I took the smaller H800N headphones though

Davka said:
https://www.sonymobile.com/de/promotions/pre-order/
Both phones and a lot of dealers in a promo.
I took the smaller H800N headphones though
Click to expand...
Click to collapse
Davka, wich document have you upload ? I could only upload one document wich I choose to be the bill since it also got the IMEI on it.
Gruss

Sorry for late reply, I've created a screenshot with invoice and mail confirmation on the same screen.

Related

[Q] Is it possible to purchase the Droid 3 in Denmark?

Hey guys i just wanna know is it possible to purchase the Droid 3 in Denmark without its locked to a carrier? and will it work with the types of SIM cards that can be found here?
thanks
Most europeans either buy from ebay or from here:
https://negrielectronics.com/motorola-xt862-droid-3-verizon.html
It works for me in the netherlands, so I don't see how it wouldn't work in Denmark.
There have been some issues with certain providers though, so I can't say i'm 100% sure
DoubleYouPee said:
Most europeans either buy from ebay or from here:
https://negrielectronics.com/motorola-xt862-droid-3-verizon.html
It works for me in the netherlands, so I don't see how it wouldn't work in Denmark.
There have been some issues with certain providers though, so I can't say i'm 100% sure
Click to expand...
Click to collapse
that site you've linked, you've ever bought from that?
Jakk212 said:
that site you've linked, you've ever bought from that?
Click to expand...
Click to collapse
Yes i bought mine from that site. Great site, service and shiptment. I would definitely recommend it
same here. also from Negri... unlocked XT862. very good service.
Alright thanks gonna save up for this baby ( my samsung Galaxy Tab is nice, but not that easy to have with ya)
try to buy the unlocked version..because some unlock codes do not work.
the import taxes are huge...to Europe
bogdan_wrc said:
try to buy the unlocked version..because some unlock codes do not work.
the import taxes are huge...to Europe
Click to expand...
Click to collapse
I bought mine 2 weeks ago but haven't seen any additional costs (YET )
i had to pay the CUSTOMS tax....
bogdan_wrc said:
i had to pay the CUSTOMS tax....
Click to expand...
Click to collapse
When? Immediately?
yeap. when i picked up the package.
if you use negri's site to calculate shipping..i think it uses also the CUSTOMS. or..to be sure..try http://www.borderlinx.com/
Oh, shouldn't have said anything. Today I get a letter.. €100 costs
hahaha...sorry mate!
Hello dear neighbour! I bought mine from negri, and didn't have to pay customs etc, it's basically luck or bad luck.
Visit www.tradera.com (swedish auction site) there's one for sale right now.
contact the seller and ask him if he'd be able to send it to denmark!
Furthermore, i love the device, it's the quickest one i've held in my hands. The battery sucks tho, will last a day if you barley use it. Half day if you're using it all the time.
The screen is awesome, the phone doesn't scratch anywhere besides on the camera.
Typing from the droid, awesome keyboard.
Also, i've had no problems with simcards. Great reception and i managed to get 4.5mbit/s with tptest while in my car. If there's any questions, ask! I just enjoyed writing a long reply and abusing my keyboard lol.
I also have an as new unlocked D3 I can ship to you from England
Thanks
Thanks for the answers, think that will be my next mobile once i've have the money

Rockit Headphone/Microphone Splitter , tested ? want to buy but i cant in my country

Hello all
i was looking for something to enable me using external mic while recording videos
i found this :
Rockit Headphone/Microphone Splitter
i want to buy it with a fast shipping using visa card
but it's not allowed to ship in my country Egypt
please anyone could you help ?
i want to buy it anyway / any price
can i found it anywhere else accepting paying with visa and ship it fast to me ?
if no , can anyone from USA help me buying it and thin ship it fast to me using fedex or dhl ?
and i am ready for any kind of fees he needs
but please help me , i need it urgently
Why is it $15?
slipmagt said:
Why is it $15?
Click to expand...
Click to collapse
i don't even have a problem with the price
and i don't have a problem if i paid the double amount for shipping / fees
because it's very important for me
anyone help please ?
MamomaN said:
i don't even have a problem with the price
and i don't have a problem if i paid the double amount for shipping / fees
because it's very important for me
anyone help please ?
Click to expand...
Click to collapse
I think this is the same as any other headphone splitter. It's essentially just a 3.5mm jack splitter. I'd look for that and purchase one. As far as I can see this is nothing special?
DaBountyHunter said:
I think this is the same as any other headphone splitter. It's essentially just a 3.5mm jack splitter. I'd look for that and purchase one. As far as I can see this is nothing special?
Click to expand...
Click to collapse
It's not a regular headphone splitter. The one he needs has to have the Mic contact as well.
A quick google turned up a bunch of similar products. Maybe give one of these a try?
https://www.google.com/search?q=hea...qH-fdyAHj-ICgAQ&ved=0CF0Qsxg&biw=1760&bih=999
On second thought... maybe those don't do it for you either.
DaBountyHunter said:
I think this is the same as any other headphone splitter. It's essentially just a 3.5mm jack splitter. I'd look for that and purchase one. As far as I can see this is nothing special?
Click to expand...
Click to collapse
I don't think it's the same
this one having mic socket and designed for phones
have you tried to see here? http://www.esdevices.com/products/rockit
nagato86 said:
have you tried to see here? http://www.esdevices.com/products/rockit
Click to expand...
Click to collapse
yes i guess i can order from this link
but what about the shipping ? anyone knows any info about the average waiting time ?
they shipping using " First class international - $6.90 "
i can't find any faq page showing info about shipping , etc
and tried to ask them but no support mail available
i afraid the shipping takes a lot because it's just $7 for shipping
maybe it's not a good enough shipping methods
..............................
Anyone
Sent from Sent from
i still need help
MamomaN said:
i still need help
Click to expand...
Click to collapse
If you would have ordered the Rockit when you found the webshop you would already have had it. Why didnt you? I made a fake account with Egypt as the shipping address and there was no problem adding it to the shopping cart and checking out. It seems like a simple device, have you checked out local, big electronic/audio stores?
I order stuff from china with the cheapest shipping to Europe sometimes and its here after... maybe 20 days. I usually forget that I ordered it and get a pleasant surprise when it gets here.

Need help wtih Z1+ SmartWatch2 shipment.

Hello, I order the Xperia Z1 from handtec and it came with a free Sony SmartWatch2. Fedex is putting my shipment on a clearance hold and wants me to fill out a watch breakout work sheet. I need help on the value breakdown of the movement, case, band, battery, and jewels. Thanks
Dokohan said:
Hello, I order the Xperia Z1 from handtec and it came with a free Sony SmartWatch2. Fedex is putting my shipment on a clearance hold and wants me to fill out a watch breakout work sheet. I need help on the value breakdown of the movement, case, band, battery, and jewels. Thanks
Click to expand...
Click to collapse
umm its an LCD panel with nfc, bluetooth and a battery. there is no movement or anything.
T_T
uly609 said:
umm its an LCD panel with nfc, bluetooth and a battery. there is no movement or anything.
Click to expand...
Click to collapse
I told FedEx that the SmartWatch2 came free with my Z1, but, they said that all incoming items must have a price on them. So in lost at what to put down for the price of the movement, case, band, battery, and jewels even though the watch was free.
Dokohan said:
I told FedEx that the SmartWatch2 came free with my Z1, but, they said that all incoming items must have a price on them. So in lost at what to put down for the price of the movement, case, band, battery, and jewels even though the watch was free.
Click to expand...
Click to collapse
Just tell them it retails for $200.00 USD.
Yes $200 is what I told them also I mentioned the aluminum housing and silicon strap
Sent from my C6903 using XDA Premium 4 mobile app
Hi i had the same exact issue im from the US. Handtec apparently didn't fill out the customs FCC form correctly and fedex thinks it is a watch when its actually only the phone in the package. The customs guy at fedex emailed a new copy of the form and also the copy that handtec filled out and i had to just redo it. You might want to get in touch with them again and let them know its only a phone and the smartwatch is shipping separately.
Sent from my C6903 using xda app-developers app
I'm thinking of ordering from handtec but I'm hoping they start filling out the correct forms. It would drive me crazy if my package is stuck somewhere due to customs.
Is handtec pretty reliable? Ive never heard or ordered from them before.
Thanks!
HoOnZ said:
I'm thinking of ordering from handtec but I'm hoping they start filling out the correct forms. It would drive me crazy if my package is stuck somewhere due to customs.
Is handtec pretty reliable? Ive never heard or ordered from them before.
Thanks!
Click to expand...
Click to collapse
I live in the US and received my Xperia Z1 from Handtec a day after it released. They are very reliable based on my experience!
OMEiAM said:
I live in the US and received my Xperia Z1 from Handtec a day after it released. They are very reliable based on my experience!
Click to expand...
Click to collapse
Awesome! Thanks!
I hope by the time I order the Z1 from them next week that I don't encounter the same issues as the Op.
Good luck, OP!
even if it was in the box - it's not a watch as such - it's an accessory extention of your phone and has cpu BT and OS no watch movement or anything like it, they are getting confused by the name and the fact you wear it on your wrist - it might tell the time but it is an electronic gadget not a watch
I'm ordering today from Handtec. Any news if Handtec is helping resolve this issue? Maybe I can ask them not to put any reference to a smartwatch since there's no smartwatch in the package?
---------- Post added at 10:02 AM ---------- Previous post was at 09:27 AM ----------
I just talked to Handtec Customer Support and they said they were aware of the issue and it is not ractified with Fedex. So we shouldn't have anymore problems. On that note, I just ordered my Z1! Wooot!
HoOnZ said:
I'm ordering today from Handtec. Any news if Handtec is helping resolve this issue? Maybe I can ask them not to put any reference to a smartwatch since there's no smartwatch in the package?
---------- Post added at 10:02 AM ---------- Previous post was at 09:27 AM ----------
I just talked to Handtec Customer Support and they said they were aware of the issue and it is not ractified with Fedex. So we shouldn't have anymore problems. On that note, I just ordered my Z1! Wooot!
Click to expand...
Click to collapse
Great man! You'll be pleased.
I ordered mine on sep 24 from handtec too but stuck on coustms
it shows
Clearance delay - Import
INDIANAPOLIS, IN
A detailed commodity breakdown with itemized description and values is required
so I email to handtec.they respone me very fast(good serives) they email me back with attached document
and I forward to fedex almost a day I tracking the package again it shows "International shipment release - Import"
but until now I still didn't get my phone:crying::crying::crying::crying::crying:
fedex guy can't get in my apartment front door .I need to local pick up if not must wait to monday WTF
Problem Solved
Thanks to everybody for the support. Problem with shipment resolved.

Do not buy from zukmobile.cc

I recently ordered a the Z1 from this site and it never actually got shipped. They don't reply to their contact us form which now doesn't work at all and I had to wrestle PayPal to re-open my ticket to get my money back. Order from somewhere reputable, I have been talking to a user on XDA who's friend sells imported chinese phones.
Link to the user's friend Turned out to be most expensive due to English to Polish translation error.
These are for one, cheaperr. Two are reputable and three, no turnaround waiting for overseas shipping outside Europe.
I bought mine from AliExpress in the end.
Breadcrust said:
I recently ordered a the Z1 from this site and it never actually got shipped. They don't reply to their contact us form which now doesn't work at all and I had to wrestle PayPal to re-open my ticket to get my money back. Order from somewhere reputable, I have been talking to a user on XDA who's friend sells imported chinese phones.
Link to the user's friend
These are for one, cheaper. Two are reputable and three, no turnaround waiting for overseas shipping outside Europe.
Click to expand...
Click to collapse
The price on Allegro after conversion is £267 so..umm, you must be joking.
You can get this phone for £200.
MUG3NHC said:
The price on Allegro after conversation is £267 so..umm, you must be joking.
You can get this phone for £200.
Click to expand...
Click to collapse
Yeah, I noticed as I was about to place my order it's 1,614 but because it's a Polish site Google Translate breaks the formatting and I thought it said 1 641 as in 1 x 641 Zloty.
I bought mine from AliExpress in the end.
Breadcrust said:
Yeah, I noticed as I was about to place my order it's 1,614 but because it's a Polish site Google Translate breaks the formatting and I thought it said 1 641 as in 1 x 641 Zloty.
I bought mine from AliExpress in the end.
Click to expand...
Click to collapse
Cool.
The phone is not released yet tho, so you'll wait a while.
Im waiting for the grey one.
MUG3NHC said:
Cool.
The phone is not released yet tho, so you'll wait a while.
Im waiting for the grey one.
Click to expand...
Click to collapse
I bought the Chinese one with CM flashed. It's exactly the same phone under the hood.
Breadcrust said:
I bought the Chinese one with CM flashed. It's exactly the same phone under the hood.
Click to expand...
Click to collapse
I know, i just really hate white phones
I spotted your order from Ali! Please let me know, how fast was the delivery, feelings on the phone etc
I just opened a case with Paypal (thank space/time that i used paypal and not my debit card) hopefully they can refund me my money.
AliExpress is awesome i didn't even think of them!
thanks for the suggestion; has anyone received one yet or have they been given an ETA on the shipment?
and btw,
if anyone is not concerened with the price and want to try the phone for it's features;
ebay has a bunch of them up right now....
also there is one guy selling for cheaper than anywhere else i've seen
$303 for a shipped Zuk Z1 White says it is running Cyanogenmod OS 12
http://www.ebay.com/itm/Lenovo-ZUK-...M-Quad-Core-/271983509715?hash=item3f537b00d3
mcgangsta said:
I spotted your order from Ali! Please let me know, how fast was the delivery, feelings on the phone etc
Click to expand...
Click to collapse
Came this morning! I was jumping up and down infront of the DHL man! It's a great device and it's bloody quick having a few issues with Windows and ADB but I am working them out. Delivery was a tad slow but the seller was shipping it to someone in the UK first which explains why. BUY IT!
solidus636 said:
I just opened a case with Paypal (thank space/time that i used paypal and not my debit card) hopefully they can refund me my money.
AliExpress is awesome i didn't even think of them!
thanks for the suggestion; has anyone received one yet or have they been given an ETA on the shipment?
Click to expand...
Click to collapse
Did you order from Zukmobile.cc? As far as I know, no one has.
Breadcrust said:
Came this morning! I was jumping up and down infront of the DHL man! It's a great device and it's bloody quick having a few issues with Windows and ADB but I am working them out. Delivery was a tad slow but the seller was shipping it to someone in the UK first which explains why. BUY IT!
Click to expand...
Click to collapse
Good to hear! I noticed that the item is gone
I did order from ZUK.cc but they are fake they refunded my money Cuz I opened dispute on PayPal. Bought some from an ebay seller so I have 3 in stock they are shipped already expedited will have them in stock october 5 f anyone wants them I'm legit I love Android and I'm an honest business person I run a business in San Jose, CA PayPal verified . pm me if you want to buy one
Breadcrust said:
Came this morning! I was jumping up and down infront of the DHL man! It's a great device and it's bloody quick having a few issues with Windows and ADB but I am working them out. Delivery was a tad slow but the seller was shipping it to someone in the UK first which explains why. BUY IT!
Click to expand...
Click to collapse
Good to hear.
I ordered a black one with Cyanogen from Pandawill.
I will probably wait a while tho :/
MUG3NHC said:
Good to hear.
I ordered a black one with Cyanogen from Pandawill.
I will probably wait a while tho :/
Click to expand...
Click to collapse
Grey released about a week ago in China because I was watching the website for the annoucement so I don't know when it ships.
Breadcrust said:
Grey released about a week ago in China because I was watching the website for the annoucement so I don't know when it ships.
Click to expand...
Click to collapse
Well, i ordered it on 1st and there's some Chinese holiday from 1st to 5th anyway, so hopefully they will post it around Tuesday.
How do you like yours?
MUG3NHC said:
Well, i ordered it on 1st and there's some Chinese holiday from 1st to 5th anyway, so hopefully they will post it around Tuesday.
How do you like yours?
Click to expand...
Click to collapse
I love it, latest CM build is a bit buggy but nothing that makes it not usable. You'll see how good it is when yours comes. Best budget phone definitely.
Sent from my Z1 using Tapatalk
Breadcrust said:
I love it, latest CM build is a bit buggy but nothing that makes it not usable. You'll see how good it is when yours comes. Best budget phone definitely.
Sent from my Z1 using Tapatalk
Click to expand...
Click to collapse
Awesome. Got a case and tempered glass screen protector ready
What are the bugs btw?
Latest build makes double tap to wake intermittent and sound through speaker has issues but they'll be patched very soon.
*EDIT* People are reporting sound issues but after some tests I haven't found anything wrong.
Sent from my Z1 using Tapatalk
may I add gearbest to the offenders of sales? I have ordered the zuk z1 with a promotional code from android headlines, paid through paypal. First they said that I'm in rural part of Australia (I live in the second biggest city in WA) and I have to pay extra if I wanted to use DHL. Ok , I paid , a day after they came back and said (I quote): "I'm so sorry that item Lenovo ZUK Z1 International Edition Android 5.1 5.5 inch 4G Phablet is stop production." And they asked me to choose something else..... Needless to say they are still selling the Zuk but I think they just do not want to give me the discount? Anyway, it seems to me that they are willing to pay my money back but I lost trust in that shop big time.....

Note 8 Return no more promotion??

So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Did you return it or exchange it for another Note 8?
Dodge DeBoulet said:
Did you return it or exchange it for another Note 8?
Click to expand...
Click to collapse
Yes I did
alfamega190 said:
Yes I did
Click to expand...
Click to collapse
I also tried another claim and it got rejected
alfamega190 said:
Yes I did
Click to expand...
Click to collapse
I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
alfamega190 said:
I also tried another claim and it got rejected
Click to expand...
Click to collapse
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Ryland Johnson said:
I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
Click to expand...
Click to collapse
I did the SD card n charger
alfamega190 said:
I did the SD card n charger
Click to expand...
Click to collapse
I thought maybe it disappeared cuz I exchanged my phone for another.
kat3k said:
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Click to expand...
Click to collapse
That's a very clever tactic Samsung used. From a profitable point of view. This was my first direct order from Samsung, think next time I'd stick with my own provider. Least returns and replacement is easier. Not that I've sent anything back to Samsung , wife and I ordered a Note 8 each.
Sent from my SM-N950U using Tapatalk
alfamega190 said:
So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Click to expand...
Click to collapse
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Gerbowski said:
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Click to expand...
Click to collapse
U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
alfamega190 said:
U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
Click to expand...
Click to collapse
Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
alfamega190 said:
Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
Click to expand...
Click to collapse
Ooh man. Maybe that means ill get confirmation soon. I submitted mine info the 15th. But what about the tmobike BoGO deal? Anyone got info on how long that takes?
Says up to 8 weeks for the bogo promo, but I also had to return a device and resumitted a third claim in case the first one got cancelled or anything due to the exchange, I checked yesterday on Sammy website and it showed my first two were about to be shipped and the third newest claim got denied saying it was out of the date or something but I know it wasnt.

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