Tax for exchanging phones at best buy/usa? - Moto G5S Plus Questions & Answers

I live in germany and I wanted to get my sister a moto g5s plus as gift , so I asked my cousin who was there in usa to get her the phone, and of course she made a mistake and got the moto g5 plus , even though I told her and even sent her screenshots, anyway best buy charged 35 $ for exchanging her phone , what the hell, the phone was unopened , here in Europe you can return electonic devices after having used before 14 days after the date you've bought have passed, did best buy rip her off or is this normal in USA?

I bought my g5s plus over at Best Buy recently and I know for a fact that they enforce a 35$ restocking fee. It's stated before the product is bought and agreed to by the customer before paying for the product. I would implore you to see this : https://www.bestbuy.com/site/help-t...cy/pcmcat260800050014.c?id=pcmcat260800050014

Chad_Petree said:
here in Europe you can return electonic devices after having used before 14 days after the date you've bought have passed
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No, you can't do that. At least, it's the store being nice if they let you. If you buy something over the phone/online and it's in perfect condition you can return it (and you pay for return postage) for a week or two, but in an actual shop they don't have to accept it unless you're claiming it was faulty. It's why I don't buy anything in shops any more - they have a different view on how many dead pixels mean it's faulty (they think it's 6 and they have to be in the centre of the screen, but the answer is actually zero).

Webern said:
No, you can't do that. At least, it's the store being nice if they let you. If you buy something over the phone/online and it's in perfect condition you can return it (and you pay for return postage) for a week or two, but in an actual shop they don't have to accept it unless you're claiming it was faulty. It's why I don't buy anything in shops any more - they have a different view on how many dead pixels mean it's faulty (they think it's 6 and they have to be in the centre of the screen, but the answer is actually zero).
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Even if the package wasn't opened ?
Gesendet von meinem HTC U11 mit Tapatalk

Related

US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?

US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
lightfire said:
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
I bought mine at Handtec in UK. I got the Note the next day. They do honor Samsung's 24 month warranty (you need to send the unit to them and they deal with the warranty). You can ask them directly. Very good customer service.
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Jade Eyed Wolf said:
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Click to expand...
Click to collapse
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
got it from amazon. i don't know how to read european languages but the non-english manual says 'Dutch' at the back (mind my stupidity). prly warranty doesn't exist but oh well...should keep it safe. ordered smoe cases n attached screen protector. just make sure to get it from a seller with good ratings and avoid places like ebay.
---------- Post added at 05:15 PM ---------- Previous post was at 05:07 PM ----------
lightfire said:
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
http://pocketnow.com/android/samsung-galaxy-note-detailed-for-att-4g-lte
at least from my understanding, it's similar to Korean version, replacing exynos with snapdragon for 4G LTE capability...but functionality-wise I doubt it just as how SII didn't have feature differences other than a modified hardware design.
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
someone posted the square trade doesn't cover amazon bought cell phones. can anyone confirm this?
deymayor said:
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
http://www.safeware.com/
This is what they told me:
Thank you for contacting Safeware. To insure your smartphone for one year the annual premium is $98.00 , in States there is a policy fee of 10% or $10.00 which ever is the least amount. Our policy covers against accidental damages, liquid spills and theft. If you decide you would like to purchase a policy I will need the date of purchase, the serial number, the amount you paid for the phone and your credit card information. You do not need to send a receipt of purchase at this time but if you have a claim you will need to fax the receipt at that time. If you want to purchase the policy over the phone below is my contact information.
They also have a two year for 78 but it doesn't include theft
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Click to expand...
Click to collapse
I ought from them too, should be arriving today too
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
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Click to collapse
Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
p51d007 said:
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
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You should probably make that the 28th, I ordered it on the 21st and was supposed to get it today (in the UK) but the courier says Amazon.de hasn't even sent it to them.
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
Not sure about updates because the second I got my note, i rooted and put custom roms on it.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Click to expand...
Click to collapse
Got mine from them as well. $3.99 overnight Prime shipping. Sealed box and a perfect unit.
Make no mistake, there is no warranty in the US with these phones. Any other listing suggesting so is not correct.
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
Click to expand...
Click to collapse
deymayor said:
Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
Click to expand...
Click to collapse
Thanks, I actually didn't purchase the warranty, but that promo code makes it a little more palatable; the warranty for two years came out to be $99.20. This does not include accidental damage, just manufacturer defects and normal "wear and tear" whatever that means.
Still not totally sure if that is worth it; I'd prefer something with accidental damage/water dmg/theft etc.
jojorios said:
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
Click to expand...
Click to collapse
Any idea if they will cover a "Like New" eBay purchase?
Sorry, to replay to my own post, but I had a chat with an Ensquared advisor and here's the conversation:
ensquared: Hi, how may I help you today?
you: Hi I just made a purchase on eBay for a "Like New" android smartphone
you: I was wondering if ensquared covered such items?
ensquared: Unfortunately, we can only cover brand new phones that are within 90 days from the time they were purchased.
I ordered mine from Amazon from TechkingUSA LLC, it was on my prime account and was fulfilled by Amazon, so I'm not sure who I really got it from of the two, be for I ordered I email and received a response that the warranty length was the original manufactures warranty. hope I never have to use it but as far as I know Amazon is backing it so it should be good.6
http://forum.xda-developers.com/showthread.php?p=20576752#post20576752

SquareTrade Discount!

Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
r4d14n7 said:
Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
Click to expand...
Click to collapse
I don't usually purchase warranties, but this looks pretty promising. I'll have to try this out when I buy my nexus 7 in august. Thanks
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
jmcging said:
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
Click to expand...
Click to collapse
Squaretrade of Worth Ave?
sstuner said:
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
Click to expand...
Click to collapse
Yes. Asus is the manufacturer. I love squaretrade. I buy all my warranties from them and use the 30 percent off code they send me. I got my warranty on my own Nexus 7 for the $34.99
Sent from my Nexus 7 using xda premium
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
clankfu said:
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
Click to expand...
Click to collapse
Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
movieaddict said:
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
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Click to collapse
No problem! Took me a minute to find this discount as I don't think it's advertised anywhere on their site. I even looked up the normal costs and still saw no mention of it. $40 is worth it, I think.
r4d14n7 said:
Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
Click to expand...
Click to collapse
I haven't filed a claim with them but their reviews seem to be pretty good. You do have to submit a police report for instances of theft or vandalism and if your device is stolen from your car, there has to be signs of forced entry. Also, it doesn't cover loss, just theft.
Most premium credit cards like Discover or Amex have a 90 day accidental damage, or theft coverage policy automatically applied to purchases on the card. They also double the 1 year warranty to 2 years. I have used it before when my puppy chewed up a new pair of expensive exotic leather boots and the process was rather painless.
Personally, I'll probably take the risk on skipping a paid warranty. These devices have a pretty short lifespan for me before I rotate it out for the next newest thing.
Just purchased the warantee for my N7/16GB.
I'd really like to take advantage of this but if I bought my nexus 7 off of craigslist then am I straight out of luck? Not sure what the purchase date is and where it was purchased from (but it is an 8GB so it has to be from the Google Play Store right?) I also don't have the receipt.
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Me too. August 17? apparently not
It did show August 17, I tried to go thru my cached pages for yesterday but couldn't find it yet. I'll continue and if I find it, i'll post it and maybe you can call them up directly.
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
Click to expand...
Click to collapse
While I agree with you.... people don't buy this for the increased warranty, they generally buy it for accidental damage insurance.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
Click to expand...
Click to collapse
I have young children. I am careful, but sometimes I make mistakes. If something happens a year and a half from now, I would get the full purchase price back, even though the tablet would have depreciated in value.
Back when I had no kids, yes, I would consider it a waste. Now? Not so much. Thanks for your help though.

DO NOT BUY OnePlus 3 ONLINE !

Take this as a warning & advice from someone who bought this phone and had to deal with OnePlus support & repair centre
On the XDA forum everything seems ok but if you go to the official OP3 ...people have a problem with this phone https://forums.oneplus.net/forums/OnePlus3
You can protect yourself from fraud only if you buy this phone from a store in your country which has to comply with strict terms for repair & service, if you buy it from their website (https://oneplus.net/uk/oneplus-3)- you basically buy the phone from a store in China and you will not have any buyer rights if you are in Europe or USA etc You pay with paypal and you are protected for 30 days but after that you will have nobody to complain to!
OnePlus has the worst support you can imagine, they seem friendly but they will deceit you - that is my experience ~ and i can prove it !
You might think: hey i`m gonna take good care of it and nothing can go wrong! That is what i said until an official update destroyed my phone
If you send your phone for repair you do not get any information unless you dig it yourself! Here in Europe the phone is 'repaired' by Arvato who are also scammers, most of the time they do not have the components for repairs so they take motherboards or other pieces from a phone which came with a problem and put it in another phone with a different problem! https://portal.teleservice.com/tassweb2search/simpleSearch/search-cz.seam Not to mention that it will take 1 month for them to 'repair' your phone ! This is because they are not bound by EU laws since you did not buy the phone in Europe ! So please consider these things before buying your OnePlsu3 phone from this company
Meeh
ooeehhhh, just bought it online 2 hours ago........let's see, can't change it now anymore.....
Learn from other people experience, if you buy smth from China and you are in France...where do you complain if you have a problem?
https://forums.oneplus.net/threads/my-op3-repair-experience.467461 & https://forums.oneplus.net/threads/oneplus-3-repair-lack-of-information-from-oneplus.467878
I am From Germany and Bought it From German Site
Gesendet von meinem ONEPLUS A3003
Thats wrong. If you buy from the official website and they offer support for your country (means they send their devices to your country) then they need to give you the buyer rights that are active in your country (2 years in the EU)
I bought mine from the official website and they send me my device (same like the oneplus one) to germany and I never had any problems with the device or the support.
juginkrebs said:
I am From Germany and Bought it From German SiteGesendet von meinem ONEPLUS A3003
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what matters is not where the site is hosted or registered but where is the store located ! Which store is that?
you can buy on Amazon.DE from people & stores located in...other country and all Amazon can do is to block them selling on amazon.de
PlayingLikeAGenius said:
If you buy from the official website and they offer support for your country (means they send their devices to your country) then they need to give you the buyer rights that are active in your country (2 years in the EU)
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Click to collapse
FALSE ! If you buy from their official website it means you are buying a product from an online store located in China which is bound to Chinese laws, not EU laws! And this reminds me that i have not received any warranty papers from OnePlus or even an invoice !!!
PlayingLikeAGenius said:
I never had any problems with the device or the support.
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Click to collapse
your logic is MIA and you sound like one of those OnePlus support people...
how can you have a problem with support when you say you never had any problem with the device?
Admittedly not much use to anyone outside the UK, but...
I've just picked my UK version of the OnePlus 3 (A3003) at an 02 shop this morning as a 'click & collect', now they available to buy there. But used the online site to pay for it, as there's the 14 day 'cooling off' clause built into the online purchase. As I bought it with a retailer, the warranty for the phone is with 02 now, so any repairs/replacements are their problem.
Woodsie1971 said:
Admittedly not much use to anyone outside the UK, but... I've just picked my UK version of the OnePlus 3 (A3003) at an 02 shop this morning as a 'click & collect', now they available to buy there. But used the online site to pay for it, as there's the 14 day 'cooling off' clause built into the online purchase.
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Click to collapse
you are fine! You bought your phone from a store located in UK which gives you the protection of british & eu law
my warning applies to those who buy from the OnePlus online store which is located in China and for which European law does not apply
if someone would buy this phone online, from this website: https://oneplus.net/uk/oneplus-3 than they will not benefit from the same protection since that store is in China and it is only bound by chinese laws. For this situation NO authority in Europe can help you
The EU/US warranty is available, just check their website:
- US warranty policy
- EU warranty policy (Belgium, in french)
It's written US buyers have 1 year warranty and the EU buyers have 2 years warranty, starting from the delivery day.
One could reply saying that you sound like someone working for a retailer wanting people buy phones locally instead of from the online store. But lets move over, how could an official update destroy your phone? What happened?
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
Bjarne73 said:
One could reply saying that you sound like someone working for a retailer wanting people buy phones locally instead of from the online store. But lets move over, how could an official update destroy your phone? What happened?
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Click to collapse
i did not even say in which country i am it is true that i want people to buy stuff from legit stores. so?
your logic is failing me, whether you buy from OP store or locally you still buy their phone and they get your money !
there is already a topic where i explained my phone issue, lets not change the subject!
MiMilz said:
The EU/US warranty is available, just check their website
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Click to collapse
'check their website' ??? they can say anything they want on their website....it is useless
i wanna check an official paper but i did not get anything when i bought the phone, not warranty papers & not even an invoice
Can anyone show us an official WARRANTY paper from OnePlus for a phone bought from their website? https://oneplus.net/uk/oneplus-3
Official warranty paper -> https://oneplus.net/uk/privacy-and-legal
Print it, read it - problem solved.
Stop running your mouth off - it looks bad.
Guide for you here: http://ittybiz.com/how-to-avoid-running-your-mouth-off-online/
gruntyoldbag said:
Official warranty paper -> https://oneplus.net/uk/privacy-and-legal
Print it, read it - problem solved.
Click to expand...
Click to collapse
maybe you're running you mouth. gtfo troll. that site is a joke, just like you.
go find something else to do if you have nothing useful to add to MY topic
You can be as emotional as you like about how horrible OnePlus is but you can only speak from your own experience. So let me tell you my own experience. I have a OnePlus 2 and 3. I had my 2 repaired last week because the home button stopped working. I asked for service through their website and I got a shipping label to ship it to a US address. My device also also had a cracked LCD which I figured they probably wouldn't replace. The turn around time from me shipping the device to getting it back was 5 days. Instead of fixing the device, I received a new phone. So as you can see, your evidence is anecdotal and definitely does not represent everyone else's experience.
Or do buy online but use a credit card which has good customer service and extended warranty support, such that if the manufacturer denies your claim you make a claim to your credit card company for repair or replacement cost.
ROOTDOT said:
'check their website' ??? they can say anything they want on their website....it is useless
i wanna check an official paper but i did not get anything when i bought the phone, not warranty papers & not even an invoice
Can anyone show us an official WARRANTY paper from OnePlus for a phone bought from their website?
Click to expand...
Click to collapse
A website is a proof you can use to apply your rights, when it comes from the official brand website. Just wake up please.
They don't need to send you a piece of sheet to give you a warranty. The package contains what you bought and a paper attesting you bought it online, the price, etc.
You DON'T need anything else than a proof of purchase to make the warranty work, as your rights are written in black on white on their website. And even if their website claimed something else, if they sell a product to a country, they MUST respect the rules.
Please, stop acting like an idiot claiming something nobody has as it's just useless.
Also note that while the phone itself may be manufactured in China (same as the iPhone by Apple and Nexus 6P and tons of other great phones) it often does not ship from China (for USA purchases it ships from USA warehouses)
MiMilz said:
A website is a proof you can use to apply your rights, when it comes from the official brand website.
They don't need to send you a piece of sheet to give you a warranty. The package contains what you bought and a paper attesting you bought it online, the price, etc. You DON'T need anything else than a proof of purchase to make the warranty work, as your rights are written in black on white on their website.
Click to expand...
Click to collapse
LOOOOL !!! Clearly you are the IDIOT !
For every electronic you buy you gotta have a separate WARRANTY official paper which OnePlus does NOT provide!
2x4 said:
Also note that while the phone itself may be manufactured in China (same as the iPhone by Apple and Nexus 6P and tons of other great phones) it often does not ship from China (for USA purchases it ships from USA warehouses)
Click to expand...
Click to collapse
It is part of a SCAM! All they have in EU and USA are deposits, probably in a chinese restaurant
Chinese companies try to dodge TAXES in EU https://www.theguardian.com/busines...k-reviews-chinese-traders-ahead-vat-clampdown
ROOTDOT said:
LOOOOL !!! Clearly you are the IDIOT !
For every electronic you buy you gotta have a separate WARRANTY official paper
Click to expand...
Click to collapse
Think what you want, but come in Belgium and you will cry when you won't get your precious paper.
There is at least 8 years shops never give a warranty paper. Every shop tells you NEED to keep the ticket as a proof of purchase and use it for the warranty.
Nobody complains about this system, only one paper instead of two and you just go to the store with your ticket to make the warranty works. Welcome to the new reality.
I say this, but think what you want, I don't care. Just don't make you seem like a fool when you're the one who's wrong.

Note 9 N9600 or N960FD etc for UK use

Hi everyone,
I'm due to upgrade my phone and really keen on the note 9 but to buy in the UK it is costly. I'm looking at buying from the EU but there's a variety of model types with subtle differences in bands.
Please would someone be able to advise me whether for example N9600 or N960FD would be fully compatible with the UK networks?
The N9600 appears to be fully compatible with UK bands but I'm new to buying non UK phones.
Plus if they're both compatible, would one be better than the other?
Thanks in advance
Androiduk2018 said:
Hi everyone,
I'm due to upgrade my phone and really keen on the note 9 but to buy in the UK it is costly. I'm looking at buying from the EU but there's a variety of model types with subtle differences in bands.
Please would someone be able to advise me whether for example N9600 or N960FD would be fully compatible with the UK networks?
The N9600 appears to be fully compatible with UK bands but I'm new to buying non UK phones.
Plus if they're both compatible, would one be better than the other?
Thanks in advance
Click to expand...
Click to collapse
Hey, I got the N960F/DS off Ebay for £719, think it is even cheaper now, got it from Switzerland, ordered last Wednesday night about 22:00 and it arrived Monday morning. I will get the link for you now
https://www.ebay.co.uk/itm/New-Sams...var=601774672008&_trksid=p2060353.m2749.l2649
I highly recommend them, unless you find a cheaper option.
Oh, and yeah it works fine haha, I'm on o2, but obviously if it works on there it will work on all. It is also worth mentioning that if you are accepted for paypal credit, you can get it from the link I gave with 4 months %0 interest too
Great to hear. The price is great. Did it come with a UK quick charger?
Androiduk2018 said:
Great to hear. The price is great. Did it come with a UK quick charger?
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Click to collapse
Just found this from the same people lol, even cheaper And no it has a foreign charger but they include an adaptor which does work fine and fast charge too, also, if you like, I can give you the voucher code they sent me for a further $10 off, so that's like another £7 ish.
https://www.ebay.co.uk/itm/New-Sams...m=601774672002&_trksid=p2047675.c100010.m2109
beta546 said:
Just found this from the same people lol, even cheaper And no it has a foreign charger but they include an adaptor which does work fine and fast charge too, also, if you like, I can give you the voucher code they sent me for a further $10 off, so that's like another £7 ish.
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Click to collapse
Yes please, thanks
oh and although the ebay seller I believe is based in china, the phone does come from Switzerland as I said, it got from there to Manchester in about 16 hours...…..Manchester to blackpool…...4 days But still good from abroad, and it came a day earlier than the estimated delivery too.
---------- Post added at 01:50 PM ---------- Previous post was at 01:49 PM ----------
Androiduk2018 said:
Yes please, thanks
Click to expand...
Click to collapse
I will get it later as it is in the phones box at my girlfriend's, I will be back there about 8 tonight and will PM you the code. Can't believe it has gone down by £30 in less than a week. I wouldn't wait too long though as it looks like they don't have too many left.
Androiduk2018 said:
Yes please, thanks
Click to expand...
Click to collapse
Hey mate, sorry I think I must have chucked the voucher away with the delivery box and other junk
Have a look on www1.techinthebasket.com - I picked up my previous Note 8 SM-N950F/DS for £633 back in October last year. It was a Taiwan model (BRI) but picked up XEU / BTU CSC when I put my O2 SIM in it and it worked flawlessly. They have Note 9's in now for good prices as well. They only accept PayPal so you're covered. I also picked up a Surface Pro 4 from them a couple of years ago and saved over £200. Well worth a try.
Nice suggestion, thanks
Androiduk2018 said:
Nice suggestion, thanks
Click to expand...
Click to collapse
Ah, looks like they've only got the Snapdragon version in at the moment - £880 for the SD 512GB/8GB and £629 to £679 dependant on colour for the SD 128GB/6GB is still pretty damn good. Keep checking though, they did have the Exynos versions in for around the same price a few days ago...
Really good prices.
The only thing that's holding me back is to wait for the pixel 3xl. If some of the rumours are true about the Iarge screen, then I might go pixel, but other say it's only 6.1" and has a notch which renders it even smaller when watching film properly.
Thanks for the input so far. Note 9 is in number one spot, just need to compare to the pixel to firm up the choice
The N9600 probably won't work with some UK Cell Providers. You are better off getting the N960FD as that is a GSM device.
Don't think volte or WiFi calling works
iceepyon said:
The N9600 probably won't work with some UK Cell Providers. You are better off getting the N960FD as that is a GSM device.
Click to expand...
Click to collapse
Totally incorrect
nathlynn22 said:
Don't think volte or WiFi calling works
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Click to collapse
Correct. So far
beta546 said:
Hey, I got the N960F/DS off Ebay for £719, think it is even cheaper now, got it from Switzerland, ordered last Wednesday night about 22:00 and it arrived Monday morning. I will get the link for you now
https://www.ebay.co.uk/itm/New-Sams...var=601774672008&_trksid=p2060353.m2749.l2649
I highly recommend them, unless you find a cheaper option.
Oh, and yeah it works fine haha, I'm on o2, but obviously if it works on there it will work on all. It is also worth mentioning that if you are accepted for paypal credit, you can get it from the link I gave with 4 months %0 interest too
Click to expand...
Click to collapse
Nice find!
After reading the listing it doesn’t state anything about It having a year warranty with them instead they’ll only replace if the device is faulty within the first 30 days.... risky?!! ? .... Just checked again it doesn’t come with any warranty.... ?
Plus if you use the CODE: PERKS on eBay you get a further £50 off... Very tempting stuff
If the pixel 3xl is a bit underwhelming, I'd rather buy a note 9 with a warranty even if it costs more. Having had LG phone issues, I don't want the risk
GaryLe85 said:
Nice find!
After reading the listing it doesn’t state anything about It having a year warranty with them instead they’ll only replace if the device is faulty within the first 30 days.... risky?!! ? .... Just checked again it doesn’t come with any warranty....
Plus if you use the CODE: PERKS on eBay you get a further £50 off... Very tempting stuff
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Click to collapse
Why would they offer you a warranty? It's a brand new phone, it's under warranty with Samsung.
beta546 said:
Why would they offer you a warranty? It's a brand new phone, it's under warranty with Samsung.
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Click to collapse
As stated on Samsung's website.
European
Consumers who are using a product in a country in the European Economic Area and Switzerland (“Europe”) which was first purchased in another country in Europe can obtain warranty services. The period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made.
Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect statutory rights of end users. When you buy a non-European device, it is not covered under our European Warranty Policy. In that regard, when making a purchase please do check that the device is a European model.
Promotions extending or enhancing the terms of the limited manufacturer’s warranty are country specific and cannot be claimed in countries other than the promoting country.
GaryLe85 said:
As stated on Samsung's website.
European
Consumers who are using a product in a country in the European Economic Area and Switzerland (“Europe”) which was first purchased in another country in Europe can obtain warranty services. The period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made.
Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect statutory rights of end users. When you buy a non-European device, it is not covered under our European Warranty Policy. In that regard, when making a purchase please do check that the device is a European model.
Promotions extending or enhancing the terms of the limited manufacturer’s warranty are country specific and cannot be claimed in countries other than the promoting country.
Click to expand...
Click to collapse
Oh well haha, has anyone in the world ever actually needed a warranty? I certainly haven't ? It's like insurance, even if you try to claim on it, the odds of them paying out to you are so slim it's hardly worth bothering. It's also another price you pay for getting something significantly cheaper than in your own country, right now they're selling that phone over £200 cheaper than anywhere in this country, if you're so worried, take that 200 and buy insurance, or open a premium bank account for like £11 a month that offers you full mobile phone insurance like my girlfriend has, she can essentially just launch her phone at the wall and they'll pay out for a replacement ?
beta546 said:
Oh well haha, has anyone in the world ever actually needed a warranty? I certainly haven't It's like insurance, even if you try to claim on it, the odds of them paying out to you are so slim it's hardly worth bothering. It's also another price you pay for getting something significantly cheaper than in your own country, right now they're selling that phone over £200 cheaper than anywhere in this country, if you're so worried, take that 200 and buy insurance, or open a premium bank account for like £11 a month that offers you full mobile phone insurance like my girlfriend has, she can essentially just launch her phone at the wall and they'll pay out for a replacement
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Click to collapse
?
Believe it or not i had an issue with my S8 plus (Snapdragon 835 variant) a year ago (screen issue) used it for about 8 months, it took about a month to resolve but ended up getting a refund instead lol
I know what your saying, looks like I'll just go with WondaMobile instead of eBay, that way my mind will be at ease
Btw hows your battery life on your model? I'm still undecided whether to go with the SD 845 or Exynos 9810.. I had the S9 plus with the 9810 and the battery life wasn't great (3.5hr SOT) with 15-16hrs usage consistently, ended up selling it to my bro ?

Price in EU (<€1200 now).

It's now sub 1200 Euros in Germany, if you look around a bit. Nearing 1100 in a few places.
Price has cratered harder and faster than any phone in living memory.
Samsung must be pumping these out of the factory pretty quickly, and not intending for new models to take as long as Fold 1 to Fold 2.
I can see this going below 1000 around Black Friday, and definitely by the New Year. If it's not already replaced by the end of Q1 '21, I'd imagine the phone might see significant development and community involvement, below 1k.
You're insane.
Sent from my SM-F916U1 using Tapatalk
Really, care to explain why? Lowest retail price has dropped over 700 Euros in less than 2 months.
Samsung are well known for front-loading pricing, and quickly tapering it to distributors and wholesalers, but it's never been quite like this. The device is clearly intended to sell in volume, and not be the flagship for anything like as long as the Fold 1.
Re: development, plenty of 800-1200 Euro devices see lots of development.
mudnightoil said:
It's now sub 1200 Euros in Germany, if you look around a bit. Nearing 1100 in a few places.
Price has cratered harder and faster than any phone in living memory.
Samsung must be pumping these out of the factory pretty quickly, and not intending for new models to take as long as Fold 1 to Fold 2.
I can see this going below 1000 around Black Friday, and definitely by the New Year. If it's not already replaced by the end of Q1 '21, I'd imagine the phone might see significant development and community involvement, below 1k.
Click to expand...
Click to collapse
Some links as evidence of brand new / unused prices as per your post?
The €1200 price you mention is a scam. No one is getting the phone for that price.
Sent from my SM-F916U1 using Tapatalk
In the next two days I am going to buy a brand new in box Z Fold2 for €1.000 or less in Germany.
Not from a shop (several are offering them for €1.150 already) granted, but in Germany a lot of Z Fold2 have been included in a subscription renewal package where people just keep their current phone and monetize the Z Fold2.
I see the prices going down almost daily. It's a simple matter of supply and demand.
Check out https://www.ebay-kleinanzeigen.de/
The same thing happened with previous Samsung flagships.
LG devices also depreciate very quickly, but that is because noboby wants them and LG has to lower the RRP to sell them.
Flavio said:
In the next two days I am going to buy a brand new in box Z Fold2 for €1.000 or less in Germany.
Not from a shop (several are offering them for €1.150 already) granted, but in Germany a lot of Z Fold2 have been included in a subscription renewal package where people just keep their current phone and monetize the Z Fold2.
I see the prices going down almost daily. It's a simple matter of supply and demand.
Check out https://www.ebay-kleinanzeigen.de/
The same thing happened with previous Samsung flagships.
LG devices also depreciate very quickly, but that is because noboby wants them and LG has to lower the RRP to sell them.
Click to expand...
Click to collapse
No phones at that link.
Sent from my SM-F916U1 using Tapatalk
Wow, never used a search box?
https://www.ebay-kleinanzeigen.de/s...+handy_telekom.device_equipment_s:only_device
StormCell said:
The €1200 price you mention is a scam. No one is getting the phone for that price.
Sent from my SM-F916U1 using Tapatalk
Click to expand...
Click to collapse
I know it's probably a foreign concept, but supply chains and retail channels are relatively competitive in Europe .. particularly Germany.
Probably seems unreal to you when informal price fixing in a hugely non-competitive market rules in the US ... and you just got a Verizon Fold 2 for $$$$$$$$$$, with no hope of waiting for discounts.
Why do you think anyone with a clue in the US buys from European retailers? Price including tax in Europe (which you don't pay) is usually much cheaper than price excluding tax at US retailers, save for Apple. That's what no competition does.
And now you're mad and refuse to believe anything.
Flavio said:
Wow, never used a search box?
https://www.ebay-kleinanzeigen.de/s...+handy_telekom.device_equipment_s:only_device
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Those are pretty much all either used or branded / locked to a network.
Show me a link to a commercial seller who sells sim free new sealed box Fold2 including full 2 year official Samsung warranty ... if you can't then just delete this thread
Not true, as I have explained most of them are new in wrapped box with full Samsung European warranty.
And as far as I know no German provider sells these branded and/or SIMlocked.
dezborders said:
Those are pretty much all either used or branded / locked to a network.
Show me a link to a commercial seller who sells sim free new sealed box Fold2 including full 2 year official Samsung warranty ... if you can't then just delete this thread
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Click to collapse
Lol.
Are you really not able to use price comparison sites or enter search terms and use filters on Ebay?
Rhetorical question. Evidently not.
Flavio said:
Not true, as I have explained most of them are new in wrapped box with full Samsung European warranty.
And as far as I know no German provider sells these branded and/or SIMlocked.
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Click to collapse
I don't think any contract phones have been branded / locked for 5-6 years in DE ... and he appears to be implying these are secondhand contract phones. I'm not even sure heavily subsidised pay as you go phones are branded anymore.
Lowest retail price for sealed NIB Fold 2 in DE is 1149.99 today. It has been lower. Trend is still downwards quickly though.
I bought one of these z fold 2 of Germany.
1215€ and came sealed... I activated Samsung care+
I dont know the reason of the low prize of those phones, but are real and legal.
ricksmad said:
I bought one of these z fold 2 of Germany.
1215€ and came sealed... I activated Samsung care+
I dont know the reason of the low prize of those phones, but are real and legal.
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Click to collapse
Another one that bought the phone on ebay on the german market.
At the beginning I thought it was not real, but it cames everything brand new and the price with the discount of 50€ you can get it for 1.215€.
Enviado desde mi iPad utilizando Tapatalk Pro
santjust said:
Another one that bought the phone on ebay on the german market.
At the beginning I thought it was not real, but it cames everything brand new and the price with the discount of 50€ you can get it for 1.215€.
Enviado desde mi iPad utilizando Tapatalk Pro
Click to expand...
Click to collapse
I bought this Fold 2 for one month ago too in Germany ebay kleinanzeigen 1350 Euro) . some people buy buissness phone cards with a fold 2 and they sell the fold 2 and use the phone card.
Now it is sometimes a little bit cheaper but ok .... I use it for over a month now and I love this phone ! So great stuff Samsung did here ...
You can buy these used for around $1400 US off of Ebay (which is around 1250 Euro, which is what I see it for on the German eBay site). Hoping for a slight bit more of a price drop from Black Friday, but I noticed that Samsung is still selling it for its original price, and they've dropped the price of trade ins by around $200.
I don't know why anyone would have paid full price in the US as it was on sale the opening day at every possible outlet and you would have had to literally give them more money than they were asking for the device in order to pay MSRP; I paid 1600 directly from Samsung's site on pre-order for the unlocked variant and others did better. Day one the latest greatest is always going to be more expensive than it will be just a short time later; you all know that, I'm not telling you something you didn't know. You do need to put it on a level playing field though, you can't compare the MSRP here to the actual price somewhere else at a different time, you have to compare actual price at the same specific time in order to get a valid comparison.
krabman said:
I don't know why anyone would have paid full price in the US as it was on sale the opening day at every possible outlet and you would have had to literally give them more money than they were asking for the device in order to pay MSRP; I paid 1600 directly from Samsung's site on pre-order for the unlocked variant and others did better. Day one the latest greatest is always going to be more expensive than it will be just a short time later; you all know that, I'm not telling you something you didn't know. You do need to put it on a level playing field though, you can't compare the MSRP here to the actual price somewhere else at a different time, you have to compare actual price at the same specific time in order to get a valid comparison.
Click to expand...
Click to collapse
I'm looking to buy it again, and I'm not seeing all these great deals. Samsung's site is $1999, unless you trade in a device. The deals on eBay are ok for a used device, but not great. Amazon has some refurbs for $300 off, which is ok, but again, it's a refurb, to which they only promise that you won't notice a problem "holding it at arm's length". I haven't seen any sign of a new unit coming down in price from $2k.
Flavio said:
In the next two days I am going to buy a brand new in box Z Fold2 for €1.000 or less in Germany.
Not from a shop (several are offering them for €1.150 already) granted, but in Germany a lot of Z Fold2 have been included in a subscription renewal package where people just keep their current phone and monetize the Z Fold2.
I see the prices going down almost daily. It's a simple matter of supply and demand.
Check out https://www.ebay-kleinanzeigen.de/
The same thing happened with previous Samsung flagships.
LG devices also depreciate very quickly, but that is because noboby wants them and LG has to lower the RRP to sell them.
Click to expand...
Click to collapse
Be very wary of purchasing a phone tied to a network contract.
These phones may get blacklisted a few months down the line if the original owner doesn't pay the bill, or if they have insurance and claim a month or two later that it has been lost or stolen.
... I know this from experience ... you could end up with a 1000 euro "tablet" that cannot use a sim card anywhere in EU
dezborders said:
Be very wary of purchasing a phone tied to a network contract.
These phones may get blacklisted a few months down the line if the original owner doesn't pay the bill, or if they have insurance and claim a month or two later that it has been lost or stolen.
... I know this from experience ... you could end up with a 1000 euro "tablet" that cannot use a sim card anywhere in EU
Click to expand...
Click to collapse
It's good advice, and I am worried about it. I see a number of devices for sale that say they're on a contract. Kind of terrifying that someone decides to switch providers and suddenly my phone is blacklisted.
Starting to hope for a Black Friday sale!

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