Hello. I have a Moto G5S plus using a Verizon Sim. I had a Moto G5+, but gave it to my cousin and got the G5S+. The G5+ always had full bars in my house. However, the G5S+ has full bars sometimes, but gets only 1 bar a lot of the time. It fluctuates a lot. It seems to mostly become low signal when its asleep. They both will be using the same Sim card and network, but their amount of signal differ greatly. I also tested the signal with a Nexus 6P, Galaxy S4, iPhone 6S plus, Moto E2, and Moto E4. Each of them have full signal in my house all the time while the G5S+ gets 1 maybe 2. The wifi range also seems to be less compared to the G5+. I thought maybe I got a defective unit, but I got a replacement from Motorola and the replacement is exactly the same way. Is this just how the phone is? Did I possibly get a 2nd defective device? Or is it potentially a software problem and can be fixed with an update, if Motorola ever ever decides to? Not having signal when another phone will somewhere is a deal breaker for me. Can this be fixed, or should I just get a G5+? Thank you.
I'm afraid I've got the same problem with a straight talk verizon sim. I was running unofficial lineage 15 and now i'm running gzr validus (also oreo). In both cases I get either a very poor 1 bar of 4g, or 2 or 3 bars of 3g at home while my girlfriend is pumped all the way with lte on her verizon iphone. We have been in several other places where I complained about the signal and hers was fine. I switched to this phone because it can handle verizon (I WAS on virgin mobile/sprint with my moto G osprey getting FINE lte coverage but wanted to switch to verizon because their coverage is just a little better around here)! Well Now I'm On Verizon and guess what, my coverage sucks worse than ever. I actually hit 1x pretty frequently while driving around. It's pretty sad actually. I wish I could take the cameras and internal storage of this phone but have them back in my osprey. sanders looked great on paper but in practice has not been good to me.
Same with straight talk (which uses att). Same sim in my 6p in same location shows at least 3 bars. This drops to none sometimes, but everything still works fine, speed tests are the same regardless of bars. Even flashed a newer modem, no difference. Really wish the 6p wasn't about to die. But really, for $300,v this isn't a bad device, except for the camera. Hoping to see more development for this. I haven't but a rom in years, but was thinking about doing it again. Need more options!
It may not exactly answer your doubt but the network bars are not true indicator of the signal reception.
Check the network strength in Settings ->About Phone -> Status -> SIM status.
Less negative means more powerful signal. You can compare the signal receptions of the phones this way.
tarun0 said:
It may not exactly answer your doubt but the network bars are not true indicator of the signal reception.
Check the network strength in Settings ->About Phone -> Status -> SIM status.
Less negative means more powerful signal. You can compare the signal receptions of the phones this way.
Click to expand...
Click to collapse
Hello and thank you for your reply. Here is a screenshot. It seems to have -84. The Moto G5+ would have the needle slightly better around -76 and the Wifi one completely to the right. It seems less strong than the G5+. Though what I mainly have been looking at the battery stats of G5S+ where it shows yellow being yellow for a long time or just alternating, while the G5+ would be green the entire time. It also seems to stay yellow when my screen is off for a while. Do you think this is a fixable through updates problem?
Mine is also unstable. It can goes from 4 bar to 0-2 bar in a blink. I checked with LTE discovery, it is even funnier, -89dbm 1 bar, -84dbm 3bar and it goes to 1 bar, then -88dbm 3 bar. I don't even know what the programmed range for each bar anymore.
It seems like this is quite common, even at Lenovo Moto forums, there are a lot of thread complaining about this problem.
Funny thing is the direct rival of this, the MiA1, also suffered this and partially fixed the problem with a patch last month so finger crossed that this is fixable by patching. Maybe you guys should also flood that forums as well or flood the moto email support.
Added picture to show the wonkiness https://imgur.com/a/HETWp
I know that this thread is dated but I am VERY frustrated with the cell signal on my moto G+. I have had it since 11/17 and have been dealing with VERY POOR cell reception. We are in an area where there is little signal. We installed a cell booster and that gives a small signal on most phones, but my moto G+ is less likely to get or keep a signal. Hubby has Moto ext that is about 3 years old and he always has a better signal then me. I love the phone, but all the bells and whistles mean nothing if you cant gat a signal. Any ideas would be greatly appreciated
Really poor signal.
I also have this problem. Thought it was just me. I can't use it at all inside most buildings, and even outside my g5s+ often looses signal all together.
I have the same problem. I just moved to another city, inside my house (poor signal zone) i am having zero bars. I though it was the zone but a friend of mine has 3 bars, same operator but another phone.
Network problem
When I am install the stock ROM after using custom ROM my mobile network show emergency calls network are not present what I will do my phone is moto g5s plus Indian variant
have you solved? tips?
Related
Hello all,
I've noticed that with my Kaiser signal usually is very low, no more than two stands... otherwise with all my old phone, for example in my home, signal was full, also with htc touch dual of my friend.
Maybe can be usefull a radio update?
Thanks
Stefano
it could be displaying the 3G signal vs the gprs signal of your old phone...
try turning off 3G
itarix said:
it could be displaying the 3G signal vs the gprs signal of your old phone...
try turning off 3G
Click to expand...
Click to collapse
Old phone was 3G and my operators supports 3G only...
Ste
My Tilt doesn't get very good reception either. When sitting next to a Motorola Razr V3xx (my Mom's phone), the Razr consistently has at least 2 bars, often 3 or 4 when in my house, but the Tilt has, at most 2 bars, and sometimes even loses signal completely. That never happens on the Motorola, but mine often goes straight to voicemail due to lack of signal.
Now, I realize a Razr and a Tilt are apples and oranges , but they are both 3G, so I would think signal should be comparable. Also, this is not a mattar of one phone simply displaying more bars, but of actual call quality.
I thought it may be a defect in my particular phone, but I have since done a warranty replacement for another issue, and was sent out a new one (it wasn't even a refurb). The new one has the same poor reception.
The Tilt is obviously a superior phone to a Razr in most ways. An ideas why call strength is so poor?
PS: I had a Treo 750 prior to the Tilt, and it too had good reception when in the exact same spot as the Tilt.
Hey all,
So the issue is gone but still curious. I had no signal one day after class. All I saw was, no signal, even though my carrier logo was displayed. Tried loading internet but nothing.
Shortly after RSSI was displayed on the signal strength tile. I still couldn't place Phone calls or use the internet.
I'm suspect of my carrier AIO - AT&T having several mini outages and not telling customers based on previous situations so I'm investigating. Thanks for the help!!
Image is attached..
Sent from my XT1053 using xda app-developers app
RSSI = received signal strength indicator.
Displaying the letters is a little strange though, sounds like a software glitch of some sort.
I have had exactly the same thing happen on my android mobile on kitkat in the last few days. I have noticed it on at least 3 occassions and it always seems to happen late at night when I have stopped using the mobile. It is very odd! I used Google to find the answer and it lead me here. Would love to know what it is and why it's happening.
BTW my phone is a moto g
my opinion; RSSI is displayed because you dropped your carrier. being a GSM carrier, it's possible you tried connecting to someone else's faint signal but never authenticated. this is all speculation, but hypothetically possible.
in other words, as long as you re-authenticate to your carrier, it's a non-issue.
Very strange, but I have a signal when it is happening to my phone and it is happening a lot lately, especially in the evening and then quite often as soon as I spot it it disappears. Starting to make me think something odd is going on.
well.. your image also shows "emergency calls only" which supports the theory that you've dropped carrier signal altogether. I believe you're right that believing that it has to do with the ATT/AIO service outtage.
but why RSSI instead of any other message... is another question altogether...
640k said:
my opinion; RSSI is displayed because you dropped your carrier. being a GSM carrier, it's possible you tried connecting to someone else's faint signal but never authenticated. this is all speculation, but hypothetically possible.
in other words, as long as you re-authenticate to your carrier, it's a non-issue.
Click to expand...
Click to collapse
aldouse said:
well.. your image also shows "emergency calls only" which supports the theory that you've dropped carrier signal altogether. I believe you're right that believing that it has to do with the ATT/AIO service outtage.
but why RSSI instead of any other message... is another question altogether...
Click to expand...
Click to collapse
Steve-x said:
RSSI = received signal strength indicator.
Displaying the letters is a little strange though, sounds like a software glitch of some sort.
Click to expand...
Click to collapse
I do think it is a software glitch but it's very inconsistent. I feel strongly it's a Moto X or maybe Motorola firmware thing. With AIO I kept losing signal, so I left them and with T-mo now I and I experience the low signal rarely, and low signal here and there.
EDIT: I also still have some MMS issues w/ T-mo & AIO. not working, also inconsistent which I think is another firmware bug. Any of you guys have some clever ideas on how to troubleshoot this? Where would you start?
I'm rooted with R/W access and willing to dig thru system's files! apk's, whatever! Because this def is a problem and I would like to solve it.
drago10029 said:
I do think it is a software glitch but it's very inconsistent. I feel strongly it's a Moto X or maybe Motorola firmware thing. With AIO I kept losing signal, so I left them and with T-mo now I and I experience the low signal rarely, and low signal here and there.
I also still have some MMS issues. Not working also inconsistent. Any of you guys have some clever ideas on how to troubleshoot this? Where would you start?
I'm rooted with R/W access and willing to dig thru system's files! apk's, whatever! Because this def is a problem and I would like to solve it.
Click to expand...
Click to collapse
I would also mess around with manual network selection while I had AIO so that could explain the weird signal stuff, here's the app I used in addition.
https://play.google.com/store/apps/details?id=net.andirc.lteonfoff
Strangely enough I've got this showing up in Airplane Mode on my Moto G as well (Verizon Prepaid activated but never paid for service). Also one night at random I noticed I had 3G showing up instead of just bars and used 250mb of data for free which was weird.
Try to specify carrier
Hey,
Please try to specify which carrier you prefer so your Moto X will not try to connect to alternative carrier with stronger signal.
I already posted about this problem but then I thought it was due to sleep mode.
So I still have signal problems with my One.
I saw that I had only one or two bars for the signal where I had a lot better reception with other phones.
I already put my sim card into a Galaxy S3 and a Galaxy Y, both of them have a far better reception than the One (4 to 5 bars).
My phone was already sent back for repair three times, they already swapped my motherboard two times, but it does not help.
The last time I got a bit angry in the shop so they took my phone in to test it out.
After four days they said they had no signal problems.
Last resort, another swap of the sim card card but now the signal is even worse.
I did notice when rebooting the phone it starts of with five bars and after two minutes or so it goes down to one or two.
When making a call with one bar it goes up when calling to four or five, some time after the call it goes down to one or two.
I already installed signal Guard Pro to check for effective signal loss and I had quite a lot durng the day as during the night.
I got the name of the customer service manager for the Benelux and France (Aernout Arends) but I do not have any contact information of this man apart from his linkedin.
So I sent him a Linked In invitation. If he responds I can ask him about this phenomenon.
Before the One I had a Sensation XE which I was very pleased with, since running on the One this problems started after a couple of months and since then it keeps on going.
I'd like to solve this since it was an expensive phone, apart from the signal loss I'm still very pleased with it but in the end a phone is used for calling and with a bad signal this is compromised.
I hope anyone out there can help me (or somebody at HTC), if not I need to buy another phone and I think I cannot sell this one since it isn't working properly.
deboopi2 said:
I already posted about this problem but then I thought it was due to sleep mode.
So I still have signal problems with my One.
I saw that I had only one or two bars for the signal where I had a lot better reception with other phones.
I already put my sim card into a Galaxy S3 and a Galaxy Y, both of them have a far better reception than the One (4 to 5 bars).
My phone was already sent back for repair three times, they already swapped my motherboard two times, but it does not help.
The last time I got a bit angry in the shop so they took my phone in to test it out.
After four days they said they had no signal problems.
Last resort, another swap of the sim card card but now the signal is even worse.
I did notice when rebooting the phone it starts of with five bars and after two minutes or so it goes down to one or two.
When making a call with one bar it goes up when calling to four or five, some time after the call it goes down to one or two.
I already installed signal Guard Pro to check for effective signal loss and I had quite a lot durng the day as during the night.
I got the name of the customer service manager for the Benelux and France (Aernout Arends) but I do not have any contact information of this man apart from his linkedin.
So I sent him a Linked In invitation. If he responds I can ask him about this phenomenon.
Before the One I had a Sensation XE which I was very pleased with, since running on the One this problems started after a couple of months and since then it keeps on going.
I'd like to solve this since it was an expensive phone, apart from the signal loss I'm still very pleased with it but in the end a phone is used for calling and with a bad signal this is compromised.
I hope anyone out there can help me (or somebody at HTC), if not I need to buy another phone and I think I cannot sell this one since it isn't working properly.
Click to expand...
Click to collapse
is it switching networks (3g/4g LTE)? voice can't use LTE 4g, so it will drop back to 3g for calls and then go back to LTE 4g once the call is done.
signal bars are a really poor way to understand your signal strength. there are some apps that help (network signal info for example) which show your strength in a more efficient manner, as well as what network type you're connected to.
cr1960 said:
is it switching networks (3g/4g LTE)? voice can't use LTE 4g, so it will drop back to 3g for calls and then go back to LTE 4g once the call is done.
signal bars are a really poor way to understand your signal strength. there are some apps that help (network signal info for example) which show your strength in a more efficient manner, as well as what network type you're connected to.
Click to expand...
Click to collapse
I turned 3G/4D off, I only turn it on when necessary, so that won't be the cause.
I installed network signal info right now and when I have one bar signal, this app gives me -102 db to -105db and it's over haf of its bars here, this info seems to look like mi signal is a lot better than the one bar I got.
deboopi2 said:
I turned 3G/4D off, I only turn it on when necessary, so that won't be the cause.
I installed network signal info right now and when I have one bar signal, this app gives me -102 db to -105db and it's over haf of its bars here, this info seems to look like mi signal is a lot better than the one bar I got.
Click to expand...
Click to collapse
you can set a value in your build prop that is specific to signal 'adjustments' from your particular provider. might then give you more realistic values along the lines of the Network Signal Info app.
I'm sorry I can't direct you to the link as I don't have it bookmarked.
*edit*
found it: http://forum.xda-developers.com/showthread.php?t=2594804
[Q] Cell reception indicator constantly flips between "no reception" display and bars
I'm using the Xperia Z3 Compact on TMobile's network in the US.
About 1/4 of the time when I turn on the display the phone indicates that it has no cell reception:
1) The phone shows no bars of reception, and a red X over the bars
2) The lock screen reads "Emergency calls only"
However, within a second or two the phone appears to acquire an excellent signal and I get a full 3-4 bar display. All of the areas in which I use the phone are marked as "Excellent" on TMobile's coverage maps.
This also happens intermittently while I'm using the phone. I'm not sure if it's actually losing the signal or if it's just a software issue. I've never had it drop a call or cut out while I'm talking.
I'm getting only acceptable battery life from the phone (about 25% at the end of the day) despite light usage and conservative app installation, even though this phone has a reputation for excellent battery life. My theory is that this might have to do with the phone constantly disconnecting from the network and then having to re-aquire a signal.
Anyone else had this experience with the Z3C?
Hey mate.. I posted the exact same issue a couple of months back. I was experiencing this exact same issue.
I've had my LTE disabled for about a month now and haven't had a single drop.
Not sure if LTE is a dealbreaker but since my device is a business line, I can "suffer" with better battery life and slower internet if I'm not dropping calls. I've considered trying a ROM with updated radio firmware but figured I'd wait to see what the current Lollipop update does ('ll re-enable LTE once I install it and see if it repeats the same behavior) for my phone before trying a 3rd party system.
Hope this helps
sh0nuff said:
Hey mate.. I posted the exact same issue a couple of months back. I was experiencing this exact same issue.
I've had my LTE disabled for about a month now and haven't had a single drop.
Not sure if LTE is a dealbreaker but since my device is a business line, I can "suffer" with better battery life and slower internet if I'm not dropping calls. I've considered trying a ROM with updated radio firmware but figured I'd wait to see what the current Lollipop update does ('ll re-enable LTE once I install it and see if it repeats the same behavior) for my phone before trying a 3rd party system.
Hope this helps
Click to expand...
Click to collapse
Thanks! Really gratifying to know that it's not just my device. Seems like there's a strong possibility this is the issue since I'm on a MVNO that's only been on this LTE network a few months. I've flipped the device into GSM only mode and we'll see if it helps.
Dumb question how do i flip it into gsm?
qylie said:
Dumb question how do i flip it into gsm?
Click to expand...
Click to collapse
Settings>More>Mobile Networks>Preferred Connection type> GSM only
Sent from my D5803 using XDA Free mobile app
Thanks!!!
I'm having the same issue as you have described. For now I've set the phone to 3G prefered. Looks instantly better. Signal strength is also better.
Provider: Simyo (KPN network) - The Netherlands
Edit - Issue solved:
I switched from the Lollipop Baltic ROM to the Lollipop KPN carrier ROM for The Netherlands. The switching is gone for me. Battery life drastically went up.
Any update on this? I just started experiencing this issue out of no where about 2 weeks ago. I'm not rooted or anything, can't afford to due to job security requirements and such.
I had a S5 and normally had 2 bars of signal in my house all the time around -108dbm signal wise. Sometimes it will drop and lose calls or texts take a while to go thru but generally the phone was reliable and worked good.
I bought my unlocked nexus 6 2 days ago at best buy, popped in my sim card and connected to the network just fine.
In the house my signal bar is all over the damn place. 2 bars then no signal then 1 bar then no signal, is chalk it up to bad signal if it didn't do this outside the house also.
I haven't done anything to the phone so I don't know if it is just something little and stupid i need to change in the settings or if I need to flash the Verizon firmware on it . any help would be appreciated
There is no specific Verizon firmware. LMY48I is the current build. You could try flashing different radios and see if one works better for your towers.