Moto g5s plus network issue - Moto G5S Plus Questions & Answers

Hello,
I am facing too much network issue in moto g5s plus.Many times call doesnt come as i heard from my friends to my both sims.Jio network on first as well as second sim also doesnt work well.It shows network many times with cross sign below and does not load whatsapp message also.As on same place I am using same network with redmi note4 which gives awsome speed to internet as well as no network issue.
Expecting assistance from your side.

yes I am also facing same issue.

Related

[Q] cant call some time when phone is kept idle

helo dear, I have purchased MOTO G 2014 from flipkart. Its working good but I am facing few problems-
1. when the phone is kept idle for long and some one try to call me, its responded that the number is switch off. only after I make a call to other or use the phone other number can call me..this is not hapening evertime. More over I have also formatted the phone thinking that it may solve the problem but still facing.
2. when I use BSNL 3G sim, the 3G signal cant be connected where the same sim is having 3G signal in my samsung s4. But vodafone 3G is working fine in MOTO G.
can somebody help me in this regard?
issue with moto g 2014
njaswant said:
helo dear, I have purchased MOTO G 2014 from flipkart. Its working good but I am facing few problems-
1. when the phone is kept idle for long and some one try to call me, its responded that the number is switch off. only after I make a call to other or use the phone other number can call me..this is not hapening evertime. More over I have also formatted the phone thinking that it may solve the problem but still facing.
2. when I use BSNL 3G sim, the 3G signal cant be connected where the same sim is having 3G signal in my samsung s4. But vodafone 3G is working fine in MOTO G.
can somebody help me in this regard?
Click to expand...
Click to collapse
cant any one reply to my post???
2. Are you using BSNL sim in second slot ?
Cause atleast for me there is no 3G for second sim slot. (I have tried with no sim in first slot and BSNL sim in second slot)

VoLTE not working

even though after enabling volte settings in my mobile jio sim is not supporting volte calls ,,,,as soon as i call with jio sim it instantly breaks the call,,,,,,volte is also not showing in the top of the screen
any idea,,,,,need help
any suggestions?????????????????????????????
Only Jio or other sims as well?
found solution my self
doing resetore factory settting did the trick
I would like to say I found this that jio Sim is not working in Sim slot 1 but working in Sim slot 2 so if any one facing any issue they may try this
Voice call on VoLTE on working - Vodafone
I am having this issue with Vodafone 4G SIM. Phone auto selects VoLTE network sometimes.
I make a voice call, I get a HD symbol but the quality of the call is pathetic.
There is a constant chopper sound in the background. I always have to disconnect the call and try after some time.
Vodafone says the issue is with the MI phone instrument / software.
Can anyone confirm whether this is a ROM issue or the hardware issue?
how does it get resolved? any idea?
ShrekSTM said:
I am having this issue with Vodafone 4G SIM. Phone auto selects VoLTE network sometimes.
I make a voice call, I get a HD symbol but the quality of the call is pathetic.
There is a constant chopper sound in the background. I always have to disconnect the call and try after some time.
Vodafone says the issue is with the MI phone instrument / software.
Can anyone confirm whether this is a ROM issue or the hardware issue?
how does it get resolved? any idea?
Click to expand...
Click to collapse
Nope. That's Vodafone. They're liars. I switched to Jio and it's all good.

Moto G5S plus always has low signal

Hello. I have a Moto G5S plus using a Verizon Sim. I had a Moto G5+, but gave it to my cousin and got the G5S+. The G5+ always had full bars in my house. However, the G5S+ has full bars sometimes, but gets only 1 bar a lot of the time. It fluctuates a lot. It seems to mostly become low signal when its asleep. They both will be using the same Sim card and network, but their amount of signal differ greatly. I also tested the signal with a Nexus 6P, Galaxy S4, iPhone 6S plus, Moto E2, and Moto E4. Each of them have full signal in my house all the time while the G5S+ gets 1 maybe 2. The wifi range also seems to be less compared to the G5+. I thought maybe I got a defective unit, but I got a replacement from Motorola and the replacement is exactly the same way. Is this just how the phone is? Did I possibly get a 2nd defective device? Or is it potentially a software problem and can be fixed with an update, if Motorola ever ever decides to? Not having signal when another phone will somewhere is a deal breaker for me. Can this be fixed, or should I just get a G5+? Thank you.
I'm afraid I've got the same problem with a straight talk verizon sim. I was running unofficial lineage 15 and now i'm running gzr validus (also oreo). In both cases I get either a very poor 1 bar of 4g, or 2 or 3 bars of 3g at home while my girlfriend is pumped all the way with lte on her verizon iphone. We have been in several other places where I complained about the signal and hers was fine. I switched to this phone because it can handle verizon (I WAS on virgin mobile/sprint with my moto G osprey getting FINE lte coverage but wanted to switch to verizon because their coverage is just a little better around here)! Well Now I'm On Verizon and guess what, my coverage sucks worse than ever. I actually hit 1x pretty frequently while driving around. It's pretty sad actually. I wish I could take the cameras and internal storage of this phone but have them back in my osprey. sanders looked great on paper but in practice has not been good to me.
Same with straight talk (which uses att). Same sim in my 6p in same location shows at least 3 bars. This drops to none sometimes, but everything still works fine, speed tests are the same regardless of bars. Even flashed a newer modem, no difference. Really wish the 6p wasn't about to die. But really, for $300,v this isn't a bad device, except for the camera. Hoping to see more development for this. I haven't but a rom in years, but was thinking about doing it again. Need more options!
It may not exactly answer your doubt but the network bars are not true indicator of the signal reception.
Check the network strength in Settings ->About Phone -> Status -> SIM status.
Less negative means more powerful signal. You can compare the signal receptions of the phones this way.
tarun0 said:
It may not exactly answer your doubt but the network bars are not true indicator of the signal reception.
Check the network strength in Settings ->About Phone -> Status -> SIM status.
Less negative means more powerful signal. You can compare the signal receptions of the phones this way.
Click to expand...
Click to collapse
Hello and thank you for your reply. Here is a screenshot. It seems to have -84. The Moto G5+ would have the needle slightly better around -76 and the Wifi one completely to the right. It seems less strong than the G5+. Though what I mainly have been looking at the battery stats of G5S+ where it shows yellow being yellow for a long time or just alternating, while the G5+ would be green the entire time. It also seems to stay yellow when my screen is off for a while. Do you think this is a fixable through updates problem?
Mine is also unstable. It can goes from 4 bar to 0-2 bar in a blink. I checked with LTE discovery, it is even funnier, -89dbm 1 bar, -84dbm 3bar and it goes to 1 bar, then -88dbm 3 bar. I don't even know what the programmed range for each bar anymore.
It seems like this is quite common, even at Lenovo Moto forums, there are a lot of thread complaining about this problem.
Funny thing is the direct rival of this, the MiA1, also suffered this and partially fixed the problem with a patch last month so finger crossed that this is fixable by patching. Maybe you guys should also flood that forums as well or flood the moto email support.
Added picture to show the wonkiness https://imgur.com/a/HETWp
I know that this thread is dated but I am VERY frustrated with the cell signal on my moto G+. I have had it since 11/17 and have been dealing with VERY POOR cell reception. We are in an area where there is little signal. We installed a cell booster and that gives a small signal on most phones, but my moto G+ is less likely to get or keep a signal. Hubby has Moto ext that is about 3 years old and he always has a better signal then me. I love the phone, but all the bells and whistles mean nothing if you cant gat a signal. Any ideas would be greatly appreciated
Really poor signal.
I also have this problem. Thought it was just me. I can't use it at all inside most buildings, and even outside my g5s+ often looses signal all together.
I have the same problem. I just moved to another city, inside my house (poor signal zone) i am having zero bars. I though it was the zone but a friend of mine has 3 bars, same operator but another phone.
Network problem
When I am install the stock ROM after using custom ROM my mobile network show emergency calls network are not present what I will do my phone is moto g5s plus Indian variant
have you solved? tips?

Xiaomi mi 9T Pro - Problems receiving calls while on 4G

Hello!
I hope someone can help me with this "little" problem that I'm experimenting with my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) I checked everything before buying and the phone is fully compatible with my carrier (I'm from Venezuela), however, I noticed that when the phone is on 4G it switches to 3G/H/H+ in order to make/receive calls (which is pretty normal since my carrier does not support VoLTE). The problem comes when there is an incoming call, it should switch automatically to 3G/H/H+ BUT it does not happen all the time, in fact, I can say that it only happens 25% of the time when I was testing, of course, when it does not happen there is no way to receive the incoming call.
So far I tried:
- Forcing the phone to stay on 3G (everything works great)
- Testing the different network options (it switches from 4G to 3G but not always as it should)
- Switching from SIM slot 1 to slot 2
- At the moment the preferred network type is LTE/TD-SCDMA/UMTS (default)
Could it be a software issue? or could it be related to my carrier? I haven't tried using a SIM card from another carrier.
After all, I bought a PHONE that does not behave like an actual phone all the time, so, I hope someone can help me with this.
Thanks in advance.
Thank you, I almost thought I was the only one.
I bought my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) a week ago and I have the same symptoms like you.
Im on A1 Network in Austria running default network settings and I realized after hours I couldn't make calls (and obviously did't receive any).
This is the first phone I had this network problems, and I am on A1 network for 20 years with different phones....
I hope someone can share some light why this happens and what are the best settings for European (Austrian) A1 network.
Trying to switch to LTE/UMTS, but that setting is always reset to the default above after reboot.
As its also my work phone it would be very bad not recognizing for hours that I'm not reachable...
Thank you !
A1 supports VoLTE, try to enable it on your phone, I have no issues running a dual SIM config with A1 and 3 .....
pietropizzi said:
Thank you, I almost thought I was the only one.
I bought my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) a week ago and I have the same symptoms like you.
Im on A1 Network in Austria running default network settings and I realized after hours I couldn't make calls (and obviously did't receive any).
This is the first phone I had this network problems, and I am on A1 network for 20 years with different phones....
I hope someone can share some light why this happens and what are the best settings for European (Austrian) A1 network.
Trying to switch to LTE/UMTS, but that setting is always reset to the default above after reboot.
As its also my work phone it would be very bad not recognizing for hours that I'm not reachable...
Thank you !
Click to expand...
Click to collapse
Hi! It feels better knowing that I'm not alone.
The fact is that I can actually make calls (it take from 3 to 5 seconds switching from 4G to 3G/H), the problem comes when there is an incoming call, sometimes it works (it switches to 3G/H and when the call is ended, it switches back to 4G) but most it does not. I just tried LTE/UMTS and it does work but not for long, I can see that it happens and sometimes it does not. I found a "solution" which involves forcing to 3G/H but it's not the point, there should be a real solution. At this moment, I haven't found a correct network configuration, all the ones that I've tried just have worked for me for some time, and then the problem is back without even rebooting the phone. Could it be caused by a faulty SIM or it's just a network/carrier issue? I don't want to think that it's a hardware issue.
error23 said:
A1 supports VoLTE, try to enable it on your phone, I have no issues running a dual SIM config with A1 and 3 .....
Click to expand...
Click to collapse
Whats your ROM Version ?
I alreaddy tried to enable VoLTE, I can switch it on and the VoLTE Symbol appears.
The problem is - I have no caller ID. I don't even see the phone number when someone calls me ("unbekannter Anrufer" - "unknown caller")
That's not conveniant, so as soon as I switched OFF VoLTE caller recognition was enabled again.
Is VoWIFI working at you with A1 ? I can enable it but I don't get the symbot at home in my WIFI network.
So for now I see two options:
- the correct (stable) network configuration for Austria that persist in the phone configuration
- enabling VoLTE but with a solution for a working caller ID
I finally got found the solution
Problem is the notification settings.
This was somehow reset after the update to mui 11.
To fix the issue:
1. Go to settings
2. Click notification
3. Click the notification badges (3rd icon)
4. Find the "phone" icon
5. Enable the show notification
6. Exit to settings and test
Having same problem
Can someone help me I am from Malta and have Xiaomi mi9t pro and from last night stopped receiving calls and incoming . Tried with sim 1 and it worked but it happened again . I tried the notification settings but still the same problem .
I had trouble not receiving calls also...
After looking here, and also on YouTube, I started going through my phone again. I too was not getting my calls a lot, but I have only had my phone maybe 2 weeks, so there's not much on it yet. One thing I am always adding is themes. The theme feature is it's own pre installed app as I'm sure we've all seen. Different one's have been doing/blocking certain features at times on my phone. My husband's calls were being sent to voicemail, and some other important calls. I noticed the other day when I tried a new theme it locked me out of my phone with no preface to get back to the lock screen. I had to take a picture and select send to get back to the lock screen. Remembering this, I decided to go back to the original developer theme for the phone. My phone now rings. Original developer mode also controls the call feature, not just the theme, which I did not know or read until now. Going back to it I believe kind of reset my configuration. I would say give this a try for sure. Hope it helps someone else I love my phone and didn't want to lose it. FYI, I am on TMobile network in the USA.
Hi!
I have a very similar problem on a xiaomi redmi note 8t. I tried various settings, but failed. This is annoying because the phone is relatively new. I think it is a hardware problem.
Saulor said:
Hello!
I hope someone can help me with this "little" problem that I'm experimenting with my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) I checked everything before buying and the phone is fully compatible with my carrier (I'm from Venezuela), however, I noticed that when the phone is on 4G it switches to 3G/H/H+ in order to make/receive calls (which is pretty normal since my carrier does not support VoLTE). The problem comes when there is an incoming call, it should switch automatically to 3G/H/H+ BUT it does not happen all the time, in fact, I can say that it only happens 25% of the time when I was testing, of course, when it does not happen there is no way to receive the incoming call.
So far I tried:
- Forcing the phone to stay on 3G (everything works great)
- Testing the different network options (it switches from 4G to 3G but not always as it should)
- Switching from SIM slot 1 to slot 2
- At the moment the preferred network type is LTE/TD-SCDMA/UMTS (default)
Could it be a software issue? or could it be related to my carrier? I haven't tried using a SIM card from another carrier.
After all, I bought a PHONE that does not behave like an actual phone all the time, so, I hope someone can help me with this.
Thanks in advance.
Click to expand...
Click to collapse
I have the same issue here in same phone but on EU MIUI 12.0.3.0 .. with the same symptoms u described .. i suspected in sim card and i replaced it with a new one and the issue still there .. did u find a solution for this issue?
I'm not sure if this is the same issue as what's described by OP, but it's somewhat similar (not receiving calls). Sometimes my colleagues will call me on Whatsapp and state that they're unable to reach me via the cellular network. This is what fixed it for me:
Settings - SIM cards & mobile networks - Select your sim card - turn off 'use volte (use volte to improve the quality of voice calls)'
scarmage said:
I'm not sure if this is the same issue as what's described by OP, but it's somewhat similar (not receiving calls). Sometimes my colleagues will call me on Whatsapp and state that they're unable to reach me via the cellular network. This is what fixed it for me:
Settings - SIM cards & mobile networks - Select your sim card - turn off 'use volte (use volte to improve the quality of voice calls)'
Click to expand...
Click to collapse
I tried this option and also not working the issue still there since 10 daysi also tried
Settings all specs then internal storage then sim 1 then change the setting to gsm only
After that the line working for 10 min and then again i can't receive calls or make ones
I have the same problem i have a redmi note 9 pro, i can't receive calls in 4G, i only can receive calls in Edge someone could resolve this? I tried all of these methods but nothing works

Question Big issue, No Data during a call.

So One thing I discovered on this new phone of mine is that although working perfectly there is a major flaw in the way Internet data works during a phone call.
Any time you make a call, the phone downgrades the active signal from 5G/4G to H or E ( GSM).
Which in turns cuts off the data.
If I force 5G or 4G, then the phone call cannot be made. It just disconnects.
I have tried all settings, Volte enable/disable with no joy.
Some have said it's a carrier limitation, but it's not, cause in my iPhone, the very same simcard works just fine and the Internet is usable during a call.
Also tried with dual Simcard setup. As in the settings, the phone allows to use one simcard for data and one for call. Still not working.
Can someone please tell me if there is a solution please, or can you try your phone while on the call to see if Internet works as this feature is detrimental to me keeping the phone. If this doesn't work I will be selling the phone and getting a realme replacement.. Xiaomis sometimes suck with their non existent support.
Thanks
Evo400 said:
So One thing I discovered on this new phone of mine is that although working perfectly there is a major flaw in the way Internet data works during a phone call.
Any time you make a call, the phone downgrades the active signal from 5G/4G to H or E ( GSM).
Which in turns cuts off the data.
If I force 5G or 4G, then the phone call cannot be made. It just disconnects.
I have tried all settings, Volte enable/disable with no joy.
Some have said it's a carrier limitation, but it's not, cause in my iPhone, the very same simcard works just fine and the Internet is usable during a call.
Also tried with dual Simcard setup. As in the settings, the phone allows to use one simcard for data and one for call. Still not working.
Can someone please tell me if there is a solution please, or can you try your phone while on the call to see if Internet works as this feature is detrimental to me keeping the phone. If this doesn't work I will be selling the phone and getting a realme replacement.. Xiaomis sometimes suck with their non existent support.
Thanks
Click to expand...
Click to collapse
This comes from the operator who has not yet communicated with Xiaomi.
Same case with 2 operators on the same phone.
What version of rom?
NOSS8 said:
This comes from the operator who has not yet communicated with Xiaomi.
Same case with 2 operators on the same phone.
What version of rom?
Click to expand...
Click to collapse
Global ROM 13.0.4
I can't see an operator fault if they have Volte services enabled and this simcard works flawlessly on other android systems.
As a matter of fact, any SimCard i have tried, so far 3 providers and the phone does the same thing. As soonest the call is made it downgrades the signal to H while full 5G or 4G is available??
Evo400 said:
Global ROM 13.0.4
I can't see an operator fault if they have Volte services enabled and this simcard works flawlessly on other android systems.
As a matter of fact, any SimCard i have tried, so far 3 providers and the phone does the same thing. As soonest the call is made it downgrades the signal to H while full 5G or 4G is available??
Click to expand...
Click to collapse
the operator must provide the necessary information for each brand and phone to activate Volte and Wowifi.
On my 11t pro everything works with SFR and nothing with FREE because Free has not yet transmitted the information necessary to activate the services.
So went to see the operator. They sell Xiaomi phones. 3 network ( Three EU)
The phones in the stores are working just fine, no issues at all. And my phone simply just isnt.I have tried every possible setting and still not working.
See the screenshot below. As I'm typing this I'm on a super fast full signal 5G connection. As soon as I make a phone call, the phone will downgrade to E or H+ which is horrible. This network signal switching is also laggy, and If 2g signal is poor I cannot even make a call.
Evo400 said:
So went to see the operator. They sell Xiaomi phones. 3 network ( Three EU)
The phones in the stores are working just fine, no issues at all. And my phone simply just isnt.I have tried every possible setting and still not working.
See the screenshot below. As I'm typing this I'm on a super fast full signal 5G connection. As soon as I make a phone call, the phone will downgrade to E or H+ which is horrible. This network signal switching is also laggy, and If 2g signal is poor I cannot even make a call.
Click to expand...
Click to collapse
Does the "Use VoLTE" switch appear in the SIM card settings?
If not you can try the Dialer Code *#*#869434#*#*. That only will make this switch appear, but sometimes this is enough. It should also show the little VoLTE-Badge next to the signal strength (see screenshot).
Deleted
I just had another look and on your 1st post it says the SIM is named "3 IRL", as far as I know Three Ireland does not offer VoLTE at all.
So it will always drop to 3G/H+ or 2G/E ... on every phone.
mici01 said:
I just had another look and on your 1st post it says the SIM is named "3 IRL", as far as I know Three Ireland does not offer VoLTE at all.
So it will always drop to 3G/H+ or 2G/E ... on every phone.
Click to expand...
Click to collapse
5G connection should support this naturally. If I put this simcard Into an iPhone or Galaxy the 5G connection stays on regardless.
Anyway even with Vodafone this doesn't work,so I'm thinking it either a phone limitation or a phone is fooked
Evo400 said:
5G connection should support this naturally. If I put this simcard Into an iPhone or Galaxy the 5G connection stays on regardless.
Anyway even with Vodafone this doesn't work,so I'm thinking it either a phone limitation or a phone is fooked
Click to expand...
Click to collapse
No, for VoNR your phone still needs the same configs as with VoLTE. Though only a few operators support VoNR as of now.

Categories

Resources