I bought my XZ1 Compact 5hrs ago and got notified of an update. I put it to install and after installing the phone restarted itself, however I got error message "your device has failed verification and will not work. Your device will be powered off after 5 seconds." And it dies. Same message and power off everytime I try to power it on.
Please HELP!
Try Software Repair with Sony PC Companion program
It's not bricked, as it's turning on and you're getting a message.
As above, start PC Companion, although now it's called 'Xperia companion', follow instruction on repair..
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Hiya
I have tried to do an update to mu phone via the sony companion app, it downloaded the software and then turned off my phone after about 15 minuets it came up with an error(100) make sure you have a network connection and said try again, i left my phone plugged in and it now ill not do anything it keeps turning its self back on saying "the updated failed make sure the phone is connected to the computer and try again".
any ideas what i can try ?
Thanks
Guys while updating Android 4.3 14.2.A.1.136 firmware via PC companion on Z1(India), I got stuck at step 2, it says preparing sofware and the bar is nearing its end and it takes 5 mins and then the process window closes and again my pc companion shows a new software upgrade is availble for your phone and if i repeat the process again i get the same issue................even i installed SUS, but while opening SUS it says an error has occurred your apllication will shutdown......any help can be appreciated....thx
I also tried reinstalling my pc compnaion and also SUS but, I face the same issue. Can you guys tell me any solutions?????
Flash via Flashtool.
Please my xperia z is bricked and i havnt used for over a week now,
i installed pc companion on my pc, it detected an update for my phone, i accepted the update, my phone powered down to install the update, and it got stuck there, refused coming back on, i have tried contacting sony customer service, they gave me some procedures which i have followed to the letter, i have used the pc companion to repair but it tells me there is no update for my phone or sometimes it would tell me update engine could not update your device (error 100), i have also tried using flashtool as well and it gave error, my phone is down and if i power it on it tells me update failed, make sure the phone is connected to a computer and try again,
i have tried all the repair/update procedures known to me several times, disabled my antivirus and firewall, attached is an error i got while using the flashtool...
the phone was rooted with a locked bootloader...
any solution would be highly appreciated..
Don't Upset........!!
Change your PC USB port..!! (im using 2.0 port)
then Cleen
C:\Flashtool\firmwares
folder
IT work's for me..!!
:good::good::good:
HI, I need help fixing my Z3 Compact (D5803).
-My phone had Android 4.4.4, had Root and had firmware 23.4.A.1.200 I believe. (some pre-rooted firmware)
-I flashed that firmware onto my phone a long time ago and its been running great ever since.
-Today I decided to try more flashing, I rushed it and accidentally flashed firmware for the Z3, not Z3 Compact, plus I forgot to turn on USB Debugging!!!!
-It pretty much failed flashing, tried to turn on my phone and I get the update failed screen.
-I researched it, looked into repairing it through PC Companion, but decided to try flashing again and still not seeing that I had the wrong firmware.
-It seemed to have flashed some of the way but had errors and stopped flashing, I tried turning on my phone but now I get nothing.
-No LED, no vibration, no Charge LED, no Update failed screen, no Sony logo, no nothing.
-The only thing I get is when I plug USB into my PC then into phone, it takes 10 seconds, then I get sound on PC and a notification saying (Unknown USB Device (Device Descriptor Request Failed) but still no LED light on my phone or vibration.
-I tried uninstalling the driver, I tried different button reset ideas, even tried the little yellow button next to the SIM card.
-I tried repairing it with PC Companion but it cant do that because it wont recognize it or respond to the (hold vol down then plug in USB).
-Didnt bother try fixing it with flash tool because I knew I'd have the same results as I did with PC Companion ^^^^^^^^
-I read some people say that the USB error can be a Hardware issue but I dont think it is because my phone worked fine before all this. (Unless the USB cable fried my phone some how???? lol
-I did make a backup before I did the flashing which I put on my micro SD card, and I had that out when I tried flashing so it should be safe
I think thats it. If theres any thing else that comes to mind that might help I'll add it in when I can.
Any help would be appreciated thanks!
Force install drivers using the "Have disk" option through the device manager control panel.
If the firmware that controls the USB interface and bootloader are corrupted, it's possible that it's hard bricked and needs to be recovered using JTAG.
I've had bricked phones due to hardware failures that caused the same error.
fierogt42 said:
Force install drivers using the "Have disk" option through the device manager control panel.
If the firmware that controls the USB interface and bootloader are corrupted, it's possible that it's hard bricked and needs to be recovered using JTAG.
I've had bricked phones due to hardware failures that caused the same error.
Click to expand...
Click to collapse
Thanks for the reply.
My phone wont show up on the pc anymore. wont show unknown device in device manager neither.
When I first plug it in the LED shows red for a little then goes away, so I think the battery is dead, i charged it but still nothing shows up on the pc.
I would like to try and recover it using JTAG. I know how to open up the phone and all, but I dont know how to JTAG.
Could you give me some video tutorials or step by step instruction on how to do it for my phone? Also what JTAG hardware and software do I need?
thanks :]
Yesterday I flash SEA firmwear to Xperia 1 ii via Flasher which result to constant boot loop with error message "Your device is corrupt. It can't be trusted and will not boot"
I have attempted to repair the phone via Xperia Companion, however the repair stopped midway due to not enough battery. Due to constant reboot, I doubt my phone is even charging.
I have also attempted to repair via flashtool by flash the software again, however error message show when it begin "warn unit 1002 does not exist"
Any suggestion on how can either charging my phone or other method to resolve this issue?
Connect the phone to the computer while holding down the volume up or down to enter adb or fastboot and this will let you charge your xperia
Thanks
Managed to charged my phone and restore via Xperia companion. Funny thing is my software is still HK rather than SEA...