The day has finally arrived — Samsung has unveiled the Galaxy S9 and S9+. Apart from minor upgrades, the two might not appear to be much different from last year's S8 and S8+, but that's not necessarily a bad thing. One feature that hasn't changed is the Galaxy's IP68 water-resistance rating. That's a great score, but it begs the question — what does that number really mean?
First of all, if you don't know what the IEC 60529 is, don't worry — it's a standard put out by the National Electrical Manufacturers Association, which is basically a test with set rules and regulations. A device is then assigned an IP rating for resistance to dust and water in accordance to its performance on the test. To quote the standard itself:
— National Electrical Manufacturers Association said:
This standard describes a system for classifying the degrees of protection provided by enclosures of electrical equipment for two conditions: 1) the protection of persons against access to hazardous parts and protection of equipment against the ingress of solid foreign objects and 2) the ingress of water. The degree of protection against these two conditions is designated by an IP Code.
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While "IP Code" really stands for "International Protection Marking," most nowadays refer to it as "Ingress Protection." All that really means is how well protected a device is against dust and water.
Speaking of dust and water, those elements are not weighed together into one grade. In fact, the number assigned to a device — the one that appears after the "IP" prefix — are two individual ratings. The first number denotes how "dust-proof" the device is, or how well the device protects against dust and solid particles, while the second reflects its "waterproofing," or how well the device keeps water from entering and damaging the sensitive electronic parts inside.
Samsung's latest Galaxy devices both earned themselves a rating of IP68 in the IEC 60529 tests. While a very high score — higher than the 2017 line of iPhones' IP67 — these phones are not waterproof, just water resistant.
IP: The abbreviation of "Ingress Protection," the rating system for a device's dust- and water-resistance.
6: An IP rating's first number represents a device's dust protection rating. A "6," although smaller than the S9's second IP number, actually means the device is completely dustproof. Good on you, Samsung!
8: Water resistance is denoted by the second number of the rating. An "8" shows that the S9 devices can be fully submerged in water as deep as 1.5 meters for up to 30 minutes. For reference, the iPhone X, which scored a "7," can be submerged for 30 minutes at 1 meter deep.
So, what does this mean for you? If you accidentally drop your new phone in your toilet, get caught in the rain, or spill a tasty beverage on it, you shouldn't panic. However, you shouldn't push your luck — going swimming with an IP68-certified device isn't foolproof, and the chemicals you find in a swimming pool or the saltwater of the ocean might not mix well with your S9. Our advice? So just be careful.
You see, while the IP Rating claims a certain level of protection against water and dust, it doesn't take in account chemicals or particles that you might find dissolved in water. Saltwater and chlorine can hurt the finish of your S9, and even damage the rubber protection that gives your phone its IP68 rating. While it's certainly tempting, we'd recommend you not plunge underwater with your phone in-hand. It might be fine, but if it's not, you could be on your own.
You see, while the IP Rating claims a certain level of protection against water and dust, it doesn't take in account chemicals or particles that you might find dissolved in water. Saltwater and chlorine can hurt the finish of your S9, and even damage the rubber protection that gives your phone its IP68 rating. While it's certainly tempting, we'd recommend you not plunge underwater with your phone in-hand. It might be fine, but if it's not, you could be on your own.
It all comes down to your warranty coverage. While we don't know yet about the S9's policy, with the S8, Samsung includes a limited warranty that covers manufacturer defects for one year, battery issues for six months, among other things. However, soak your S8 to the point of damage? You've voided your warranty.
That changes if you opt-in to Samsung Premium Care, a monthly-subscription coverage that extends the boundaries of your warranty by leaps and bounds. If you take your S8 for a swim, the device will be completely covered, even if the components inside fry before you dry. You get up to three cases of accidental damage per 12 month period, though, so the fourth time you lose your Galaxy at the bottom of the pool, it's like you never had coverage to begin with.
In short, what you've heard about the S9 is mostly true — the phone stands up well against the elements. While spills, grime, and accidental submerges shouldn't be cause for concern, we'd still warn against diving deep with your S9. It doesn't matter if the phone is IP68 or IP67 — if water touches the wrong parts, you could be in trouble.
Quick question related to that. Can I take it in the shower or something?
Paradoxxx said:
Quick question related to that. Can I take it in the shower or something?
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Here's Samsung's official word on their IP68 rating and the Galaxy devices: http://www.samsung.com/au/pdf/IP68.pdf
Personally I won't ever put my device under any water at all. Sure, it's water resistant, but if you ever drop, or bump your device, that could be enough to put a TINY little micro leak in the water seal, allowing water into the device. And if that happens, bye bye device, bye bye warranty.
I've never understood people who take their phone into the shower to be honest.
the_scotsman said:
Here's Samsung's official word on their IP68 rating and the Galaxy devices: http://www.samsung.com/au/pdf/IP68.pdf
Personally I won't ever put my device under any water at all. Sure, it's water resistant, but if you ever drop, or bump your device, that could be enough to put a TINY little micro leak in the water seal, allowing water into the device. And if that happens, bye bye device, bye bye warranty.
I've never understood people who take their phone into the shower to be honest.
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It's be to be able to change songs in the shower. That's my only usage
Paradoxxx said:
It's be to be able to change songs in the shower. That's my only usage
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U can use in shower yes.
But maybe Touch dont work.
You have to remap your Volume Buttons (e.g. long press for next song)
Xperience Z said:
U can use in shower yes.
But maybe Touch dont work.
You have to remap your Volume Buttons (e.g. long press for next song)
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I have Bixby remapped to skip to next song. I wouldn't even turn on the screen probably aha. But whatever, it'll stay outside and that's fine as well
Paradoxxx said:
I have Bixby remapped to skip to next song. I wouldn't even turn on the screen probably aha. But whatever, it'll stay outside and that's fine as well
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You could also remap your volume button.
Long press or Double Press to Skip
And you can take it in the shower...no Problem.
Xperience Z said:
You could also remap your volume button.
Long press or Double Press to Skip
And you can take it in the shower...no Problem.
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Did you ever do take it there ?
Cause they mentioned that it should be still water, and there's quite a splash going in a shower
Every day. It's doesn't matter if its splashing water or still water.
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Related
Hello all, just wanted to inform all that I've experienced this odd thing with the Z that no one has seemed to have gone through, not sure of course...
But before anything else, as it was a huge selling point for a lot of hiking and travelling me, the water proofing needed to be tested.
I took it out of the box, peeled the plastic protectors off the front and back glasses, threw it in a glass.
- Now my camera has some fog inside, the volume down button has started to work again after half an hour, the loudspeaker is understandably very bad right now.
- Currently trying to get the fog out of the camera and hoping the loudspeaker to go back to normal.
- I will contact Sony tomorrow to discuss the problem and will update this as often as I can.
/**************************************************************/
Solved!
- As Akiainavas has pointed out to me, it is actually written in the instructions manual, it is normal for the camera to get foggy between shifts from under water to outside the water, I've tested it work perfectly under water.
- Once dried out, all is good, it just took a lot longer for me compared to other people because of the low room temp I am used to I guess.
- The phone is all good, all working.
* Now on the to-do list: Unlock, Root, Flash, Enable Bravia through the whole user experience!
I heard that this is actually not uncommon. Let it dry. Try again tomorrow.
Indeed, i tested it the day i got and noticed the sound was very low after it was wet. After a half an hour (max 1 hr) sound will come back with normal volume. It's some protection thing i guess
It's just water on the speaker membrane that distorts the sound. Haven't got my phone yet, but try blowing it out. Waiting it out should work as mentioned.
AlienCraB said:
Now my camera has some fog inside
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Still have that problem?
Maybe its a faulty device with regard to that camera fog.... Can happen to one in thousand devices...
Surely sony will replace it...
Sent from my HTC_Flyer_P512_NA using xda app-developers app
nikhiltanwar said:
Maybe its a faulty device with regard to that camera fog.... Can happen to one in thousand devices...
Surely sony will replace it...
Sent from my HTC_Flyer_P512_NA using xda app-developers app
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This brings up a Good question. Has anybody read the warranty?Does it actually Say You are Covered it you purposefully dunk it in a bowl of water?
I mean I understand there have been demonstrations doing this but it Seems like a really silly thing to do with your brand new phone
stiffi2011 said:
This brings up a Good question. Has anybody read the warranty?Does it actually Say You are Covered it you purposefully dunk it in a bowl of water?
I mean I understand there have been demonstrations doing this but it Seems like a really silly thing to do with your brand new phone
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the matter is...
xony xperia Z has the CERTIFICATION, wich isn't something you say you have, is something that has to been tested by a specific organization...
so if is certified i think you have warranty right...
never had any issues with fog in the camera on my xperia acro s, even after having it in my pocket while swimming
the speakers issue is common though, but thats expected, as water is going to get inside the speaker holes no matter what, but all I need to do is just shake the phone and blow where the speakers are and they work perfectly fine after that
Uh...did you even at least try to test out to make sure the phone is working good before dumping it into the water?
Right, it's been 12 hours now, I left it to dry out in a bag full of humid absorbing silicon bags over night.
- Right now the fog inside the camera lens is gone.
- However I think it is out of battery so I plugged into charging.
CaFFeiNe666 said:
the matter is...
xony xperia Z has the CERTIFICATION, wich isn't something you say you have, is something that has to been tested by a specific organization...
so if is certified i think you have warranty right...
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Exactly what I have in mind, I will be contacting Sony about this no matter what, the phone failed the water test out of the box, it is a feature they promote and demonstrate heavily. If they don't cover it in their warranty despite all the promotion and the effort they have put in this phone, then they are just idiots who have absolutely no idea of how one device failing like this can damage the image if they don't back it up with their warranty.
rycexboi said:
Uh...did you even at least try to test out to make sure the phone is working good before dumping it into the water?
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Yes, it was all fully working - tested its other features without opening any of the covers to make sure the water test was legit for an hour or so.
/***************************************************/
Update: The phone is working, buttons all working, speaker working, camera fog gone and this time it didn't come back as soon as I took it out of the air lock bag.
I am still contacting Sony to get information on what I should do, how I should feel...
I will test it again after my talk with them and on the direction they've given. Mind you, I tested it only in a half full glass of water so what I will do is to try and reproduce the problem.
/***************************************************/
Update 2: I have just noticed that the charger is actually 1.5A and you cannot charge the phone from a computer unless you have a non-standard USB port like a 3A one that Gigabyte motherboards have.
Put mine in a vase of water yesterday for 5 mins and all was well, love it
Sent from my C6603 using xda premium
When submerged, and after that:
- Speaker will have very low volume for a while, until it dries off
- There might be a "fog" on the camera because of humidity and temperature differences
- Hardware buttons might not react perfectly until the water dries off
It's perfectly normal. It's in instruction manual... but whoever reads those these days
Quick copy and paste from the Sony UK website.
"[2] In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
mustaine8661 said:
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
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The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
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If that's the case then then that's awesome!
It'd make sense too, as what's the point of going to all the trouble of getting it certified water-resistant and advertising it as one of the main features, and then saying to everyone that gets the slightest bit of water ingress that they're f**ked.
mustaine8661 said:
If that's the case then then that's awesome!
It'd make sense too, as what's the point of going to all the trouble of getting it certified water-resistant and advertising it as one of the main features, and then saying to everyone that gets the slightest bit of water ingress that they're f**ked.
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I trust Sony in this aspect. There are water sensitive tapes under every cover ( those little white things ) so they'll know which one leaked.
Also, remember what happened with Tablet S - it was supposed to be waterproof, but they detected a manufacturing defect that caused some of them to leak. Sony called every customer to Sony Center and provided a replacement of their device - dead or not, warranty or not... that's how you do it.
mustaine8661 said:
Quick copy and paste from the Sony UK website.
"[2] In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
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Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
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I've read it somewhere that the interior also has water resilient coating actually for when tiny amounts of water goes in, I wonder if that's why the camera gets fogged inside because I just don't get how there can be fog when there is no humidity allowed into the interior components as long as you are in the limits of the IP57 certification.
Am I wrong in this? Does water proofing not mean the device not allowing any humidity inside whatsoever? or Is it that the air molecules carrying the humidity inside can still get past the water proofing?
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
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under flap covers there's a water-sensitive material wich becomes pink when water enters slots i've seen a photo from a review, but he has put his xperia z in many kind of water, beer too (beer has bubbles and carbon dioxide )
CaFFeiNe666 said:
under flap covers there's a water-sensitive material wich becomes pink when water enters slots i've seen a photo from a review, but he has put his xperia z in many kind of water, beer too (beer has bubbles and carbon dioxide )
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I'm much more likely to spill beer over it rather than water in perfect honesty, so thanks for the info there!
Not that I want to spill any beer... it's so sad when I do :crying:
I'm having lots of troubles with my Z3 after taking some photos under water
thou that i didn't go deep or for along time ...
now the device doesn't recognize the earphones ... and before it dose that the sound was very low BTW , the rotation sensor is not working too,
can anyone tell me what to do to get my phone to normal again plz :crying::crying:
Use a dryer or just dry up the phone. As per Sony's website about water usage it says it may take up to 3 hours of drying for the earphones/speakers to start being useful.
It seems you have voided your phone's warranty by taking photos underwater and taking the phone "completely" under water. Also none of the Z phones are meant for under water shooting either videos or photos.
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
Drying times will vary depending on the environment, but the process may take up to three hours. During this time, you can still use all the features that do not rely on the speaker or microphone – you can take photos, check your email or send text messages without a worry.
Do not use a hair dryer to dry any wet parts.
http://support.sonymobile.com/in/dm/waterproof/
rdosti said:
It seems you have voided your phone's warranty by taking photos underwater and taking the phone "completely" under water. Also none of the Z phones are meant for under water shooting either videos or photos.
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
Drying times will vary depending on the environment, but the process may take up to three hours. During this time, you can still use all the features that do not rely on the speaker or microphone – you can take photos, check your email or send text messages without a worry.
Do not use a hair dryer to dry any wet parts.
http://support.sonymobile.com/in/dm/waterproof/
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i thought is was a feature of the device to take photos underwater ...
It's been 3 days now and the earphones and the rotation sensor still not working
Please tell me if there is anyway to fix that ... i need the earphones to work even more important then rotation
rdosti said:
It seems you have voided your phone's warranty by taking photos underwater and taking the phone "completely" under water. Also none of the Z phones are meant for under water shooting either videos or photos.
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
Drying times will vary depending on the environment, but the process may take up to three hours. During this time, you can still use all the features that do not rely on the speaker or microphone – you can take photos, check your email or send text messages without a worry.
Do not use a hair dryer to dry any wet parts.
http://support.sonymobile.com/in/dm/waterproof/
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Thanks a lot for posting this! This phone and Sony's warranty are turning into a solid joke.
In the ads, have people jump into the water with the phone recording media, but refuse to cover this under warranty! Makes me angry.
Sent from my E6553
I agree.
I don't believe too many customers are not dunking their phone enough otherwise this would have been a class action lawsuit by now.
I have had my Phone submerged in water to take test Photo, never in a lake or a sea tho.
In the quickstart guide that came with it, it says, do not use charger or headphones if the socket is wet or similar.
Sent from my E6553 using XDA Free mobile app
On the website it says don't "completely" submerge it at all else it will void your warranty. How clear enough is that
rdosti said:
It seems you have voided your phone's warranty by taking photos underwater and taking the phone "completely" under water. Also none of the Z phones are meant for under water shooting either videos or photos.
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
Drying times will vary depending on the environment, but the process may take up to three hours. During this time, you can still use all the features that do not rely on the speaker or microphone – you can take photos, check your email or send text messages without a worry.
Do not use a hair dryer to dry any wet parts.
http://support.sonymobile.com/in/dm/waterproof/
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rdosti said:
On the website it says don't "completely" submerge it at all else it will void your warranty. How clear enough is that
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Click to collapse
Please stop posting false information!
a) You do not void your warranty if you completely submerge your Sony Xperia Z2 / Z3 / Z3+ / Z3v / Z4 in fresh water up to 1,5 meter and up to 30 minutes. The website you linked is talking about bath water which has a much lower surface tension because of the shampoo, shower gel, etc. you used and a lower surface tension makes it much easier for the liquid to enter the phone.
b) You do not void your warranty if you take photos or videos while your Sony Xperia Z2 / Z3 / Z3+ / Z3v / Z4 is completely submerged in fresh water and as long as you do not use any hardware buttons (power, volume, camera). The website you linked talks about non-fresh water.
With the waterproof Xperia Z3v, you can take pictures with the best smartphone camera while swimming in fresh water for up to 30 minutes. You can even dive down to 5 feet with it. Just remember that all the covers for the micro USB port, the micro SIM slot and the memory card slot must be firmly closed.
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http://www.sonymobile.com/us/products/phones/xperia-z3v/features/
With the waterproof Xperia Z3v, you can take pictures with the best smartphone camera while swimming in fresh water for up to 30 minutes. You can even dive down to 5 feet with it. Just remember that all the covers for the micro USB port, the micro SIM slot and the memory card slot must be firmly closed.
Do you even read what you copy and paste from a website or do you just like arguing for the fun of it ?
Please Reference: http://support.sonymobile.com/in/dm/waterproof/
You can dive down, but not use the phone in active mode. You can swim (swimming is not taking under water videos) with it.
In fact it is a marketing page very well written without mentioning what you can't do because thats exactly what it is for - marketing and selling ! You need to find the right page to get the warranty details as well as "waterproof allowed and not allowed".However the link I have sent on another thread you tried to disturb with wrong information - clearly instructs what not to do , which indeed can void your warranty.
Please get your facts straight before insulting or disrespecting a fellow member. On another thread you have tried to sell an app. Are you planning to take responsibility for any damage to anyone's phone by giving them wrong advice. If you want, go over to Amazon.com and look at under water cover reviews and even reviews about any of Z models where customers as well as cover sellers have discussed this in detail as well.
You are wrong. It clearly mentions it should not be "fully submerged period".
http://support.sonymobile.com/in/dm/waterproof/
Forgot "the features". You need to check the water proof warranty details. Features is all marketing crap. Ask the support center. Do not guide people wrongly without checking or call the support team!
You attempted to give wrong information here as well :http://forum.xda-developers.com/xperia-z4/help/how-underwater-camera-usage-video-photos-t3181236
Which I promptly replied with sentences from the Sony Website Page all about waterproofing for all their devices, not just any one or two.
Anyways to summarize the details:
From the Sony website (Basic Care section) :
1. "The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling."
2. "Do not expose the device to seawater, salt water, chlorinated water or liquids such as fruit drinks, liquid detergent and vinegar."
--- So there goes any thought of using it in chlorinated water too.
3. Warranty, repairs and customer service
It’s important to know that your warranty does not cover damage or defects caused by abuse or improper use of your device. Also note that compatible accessories, including batteries, chargers, hands-free devices, keyboards and micro USB cables, are not waterproof and dust protected on their own.
4. If the device is "accidentally" exposed to non-fresh water, such as chlorinated water from a swimming pool, always rinse your device off using fresh water.
Notice: Accidentally and not "On Purpose".
From the Website (refer to the last point)
"Taking photos and movies in wet surroundings. Remember not to use the device underwater. If you accidentally get the device wet with non-fresh water, wash the device with tap water."
Again all you need to know is clearly and publicly available on their website.
http://support.sonymobile.com/in/dm/waterproof/
I have asked Sony Service center and they have clearly mentioned you can't submerge it and if there is any water damage, it will "NOT" be replaced for free.
If anyone has a story about getting away with a free replacement - go ahead and let us know
---------- Post added at 09:44 PM ---------- Previous post was at 09:38 PM ----------
By the way if you really want to go to the link YOU Mentioned, it does not mention you should take photos UNDER water. It just says you can take it with you. There is no mention of submerge in the link you provided.
Better yet just called Sony Service center and ask them. Genuine ones will tell you that indeed warranty is void if you mention to them even by mistake you took it under water and used in actively or submerged it. Doesn't even matter what water it was if it was not on standby.
Just in case someone plans to diss the Indian support saying it doesn't know anything or the website... UK has the similar information available on it's website (I'm certain USA has a link too similar to this)
http://support.sonymobile.com/gb/xperiaz3/dm/water-and-dust-resistance/
Though I have noticed only the Asian websites are up to date (or perhaps loaded with more) with detailed information, which is strange. The UK data lacks a lot of points mentioned on the Asian websites regarding details of waterproofing, etc.
How good is it for Underwater camera usage (video and photos)?
Has anyone had an experiences taking under water photography or video footage? One of the only reasons I would assume anyone bought this phone (being far inferior to others in the same processor segment ) would be for the waterproofing.
I would really like to know since the Z3 and Z2 threads had lots of issues with waterproofing, breaking under water, as well as issues with not working after the water drop or drive.
Just curious: Have you recorded long 4k videos underwater? I've read that after about 4.5 minutes of recording 4k video (not underwater) that the camera shuts down due to overheating. I'm wondering if being in a liquid would enhance cooling enough to allow a longer video recording time.
(Question copied from someone else on another site but the question remains mine here)
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
http://support.sonymobile.com/in/dm/waterproof/
Well i'm still wondering how to take videos underwater, since you can lock the touchscreen and take photos with the photo button on the side.
But you can't use that button to start recording, or I just haven't found that option yet to customize the hardware buttons.
So when recording a video i'm using another app for locking the screen while recording, however the home/back button on the bottom of the screen isn't locked then so the water still recognizes touch input..
But photo's are great!
Don't use the hardware buttons under water. They are sealed against water by a small rubber ring that placed between the button and the case. While the button is not pressed this prevents water from entering the phone, if you press the button it creates a gap between the rubber and the case which allows water to enter phone. This can lead to damage in the phone.
These phones are not designed as under water cameras. Their ability to whitstand water is designed to lessen the impact of accidental exposure to water, like spilling a glass over them or getting raindrops on them. That's it, even if the marketing department of Sony advertises them differently (don't believe ads).
Guhrasoh said:
Don't use the hardware buttons under water. They are sealed against water by a small rubber ring that placed between the button and the case. While the button is not pressed this prevents water from entering the phone, if you press the button it creates a gap between the rubber and the case which allows water to enter phone. This can lead to damage in the phone.
These phones are not designed as under water cameras. Their ability to whitstand water is designed to lessen the impact of accidental exposure to water, like spilling a glass over them or getting raindrops on them. That's it, even if the marketing department of Sony advertises them differently (don't believe ads).
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Did not knew that,since i have taken like 30 underwater photos on my holiday, in r chlorinated water and fresh-water.
But that with the buttons could be true yea, never thought about that.
However, sony does say:
Submersion to 1.5 m for 30 mins
And i thought submersion means, completely underwater?
You could perhaps use a waterproof cover (I know who silly that may sound though) on top of the Z3, thus allowing you to click or press on the hardware keys. Its pretty much like double waterproofing (or at least one tight layer on top that would support a 2m dive and would not have issues using the hardware key on the phone). However, the only worry I see is the additional cost and time to take a waterproof cover which acts as your first guard, and / or the fact that there will still be pressure of some sort when you take your dive however I believe the impacts should be minimized enough so you can do it.
Leathran said:
Did not knew that,since i have taken like 30 underwater photos on my holiday, in r chlorinated water and fresh-water.
But that with the buttons could be true yea, never thought about that.
However, sony does say:
Submersion to 1.5 m for 30 mins
And i thought submersion means, completely underwater?
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Click to collapse
Don't listen to rdosti. He doesn't have a clue. The only correct thing he wrote about is not using the hardware buttons under water but that's it. You can use your phone under water (up to 1,5 meter depth and up to 30 minutes and ONLY in fresh water. Chlorinated water is ok if you rinse your phone under fresh water afterwards!).
Open the app switcher. You now get a small gray bar at the bottom. If you see an icon with a blue finger and a lock (called "Touch Block") start it. If you don't see it, tap the small simplified arrow on the very left on the gray bar to get a list of all "Small Apps". There you see the icon and start it from there. You can move around the popup windows. Start your preferred camera app and start recording a video. Now activate the the Touch Block button. The screen is now completely locked but the phone is not, thus you can keep recording. Now dive under water. Do not unlock the screen or use any hardware button while under water. Once you re-surfaced you can unlock the screen and stop recording.
an3k is absolutely wrong. In fact he is perhaps even mis guiding you (probably is the one with no real idea!!) to perhaps doom for your very expensive phone. Perhaps even trying to market some app to fool people in using something and messing their systems up!
http://support.sonymobile.com/in/dm/waterproof/
Go there and explore. Clearly mentions not to "fully submerge" device (bottom of the site) as it will void all warranty. It very clearly mentions do not use it unless on standby as that was the only way it passed their test!
From the Sony website (Basic Care section) :
1. "The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling."
2. "Do not expose the device to seawater, salt water, chlorinated water or liquids such as fruit drinks, liquid detergent and vinegar."
--- So there goes any thought of using it in chlorinated water too.
3. Warranty, repairs and customer service
It’s important to know that your warranty does not cover damage or defects caused by abuse or improper use of your device. Also note that compatible accessories, including batteries, chargers, hands-free devices, keyboards and micro USB cables, are not waterproof and dust protected on their own.
4. If the device is "accidentally" exposed to non-fresh water, such as chlorinated water from a swimming pool, always rinse your device off using fresh water.
Notice: Accidentally and not "On Purpose".
All four points themselves make it very clear not to use the phone active mode (including camera footage, etc) under water in any kind of water. It is to be used only for "partial water footage" which means you should not "fully submerge it". You can take photos while you are in the pool but should not "submerge the camera" under water.
I have no idea why the previous poster is trying to sell a story (or an app) and saying that I'm wrong when he is completely off track.
I have personally even had calls this week with the Sony Support service in India (which by the way is more reliable than the one in the USA or Europe as people have also complained about having limited knowledge). Perhaps the previous poster and anyone else with a query should just glance at Sony's website regarding the same.
From the website again:
From the Website (refer to the last point)
"Taking photos and movies in wet surroundings. Remember not to use the device underwater. If you accidentally get the device wet with non-fresh water, wash the device with tap water."
Again all you need to know is clearly and publicly available on their website.
http://support.sonymobile.com/in/dm/waterproof/
Never ever attempt to do anything unless you know for sure it is covered under warranty as "an3k" is not going to pay for anyone's damaged phone or offer a replacement.
And if you want more information head on over to the Z3 Forum and see for yourself what people have said and their nightmares with underwater recording.
Have no idea why people disrespect other members or misguide users!
Anyways....
Might be worth watching this video all the way through (Z3 unboxed and booted up and used for photos and video underwater) https://www.youtube.com/watch?v=uIf9GdCzY_Y
miker71 said:
Might be worth watching this video all the way through (Z3 unboxed and booted up and used for photos and video underwater) https://www.youtube.com/watch?v=uIf9GdCzY_Y
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As per Sony this was a marketing video and that's pretty much it. I know all of you are taking the marketing videos as reference points, but you need to understand marketing videos are for marketing / sale. I'm not saying I am right - I'm just saying thats what the Sony Service Center team explained (We have two in our city) so I went and met both since having my own question about it to decide whether the Z3 was for me or not. In the process I was guided to the Sony website for "Waterproofing" which explains what the teach team are guided by. In fact, they are told not to entertain anything except what the waterproofing guide they are given which explains what is allowed or not (different from website)
I'm just trying to safeguard to genuine interest of phone owners so they don't go through the terrible ordeals of many customers and members in the Z3 (not plus) section as well as the Z2 section. This also helps other members to re-check with their local Sony Service center (if available) to ensure they have the right information in case of a warranty requirement at any point of time. I have not heard of one service center allowing or saying openly there is a warranty on submerging your phone in an active state and so I began my research into it by asking the company directly (the guys who service the phones, not the ones who market it). However in a meeting with the sales team they also opened up when I told them I want the phone for "video shooting and photographs" in "fresh water" but will completely submerge it but just by a few inches or a foot, they said be careful not to submerge it and use it in active mode. Our support team are smart to figure out when you do that and will void warranty and you won't be able to do much. Now being in India - that's true. Not much of consumer forums that help or lawsuits that go through. However, I am curious to know seeing the number of issues people have had with both the Z2 and Z3 on underwater videos or for that matter simple water proofing issues in plain simple water (no extra ingredients) whether anyone or a group have attempted suing Sony over warranty void issues since the phone is not at all cheap (perhaps it is with a carrier). For us over here its USD 800 appx (Rs. 47,000-52,000).
and Finally, just in case someone is going to say Indian support doesn't know anything or the website... UK has the same information available on it's website (I'm certain USA has a link too similar to this)
http://support.sonymobile.com/gb/xperiaz3/dm/water-and-dust-resistance/
rdosti said:
As per Sony this was a marketing video and that's pretty much it. I know all of you are taking the marketing videos as reference points, but you need to understand marketing videos are for marketing / sale. I'm not saying I am right - I'm just saying thats what the Sony Service Center team explained (We have two in our city) so I went and met both since having my own question about it to decide whether the Z3 was for me or not. In the process I was guided to the Sony website for "Waterproofing" which explains what the teach team are guided by. In fact, they are told not to entertain anything except what the waterproofing guide they are given which explains what is allowed or not (different from website)
I'm just trying to safeguard to genuine interest of phone owners so they don't go through the terrible ordeals of many customers and members in the Z3 (not plus) section as well as the Z2 section. This also helps other members to re-check with their local Sony Service center (if available) to ensure they have the right information in case of a warranty requirement at any point of time. I have not heard of one service center allowing or saying openly there is a warranty on submerging your phone in an active state and so I began my research into it by asking the company directly (the guys who service the phones, not the ones who market it). However in a meeting with the sales team they also opened up when I told them I want the phone for "video shooting and photographs" in "fresh water" but will completely submerge it but just by a few inches or a foot, they said be careful not to submerge it and use it in active mode. Our support team are smart to figure out when you do that and will void warranty and you won't be able to do much. Now being in India - that's true. Not much of consumer forums that help or lawsuits that go through. However, I am curious to know seeing the number of issues people have had with both the Z2 and Z3 on underwater videos or for that matter simple water proofing issues in plain simple water (no extra ingredients) whether anyone or a group have attempted suing Sony over warranty void issues since the phone is not at all cheap (perhaps it is with a carrier). For us over here its USD 800 appx (Rs. 47,000-52,000).
and Finally, just in case someone is going to say Indian support doesn't know anything or the website... UK has the same information available on it's website (I'm certain USA has a link too similar to this)
http://support.sonymobile.com/gb/xperiaz3/dm/water-and-dust-resistance/
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Click to collapse
I agree that if you go to Sony support saying your phone broke after taking video for 20 minutes under water - they will respond by saying the warranty is invalidated.
Like most insurance policies, warranties are notoriously conservative to avoid paying out at the slightest hint of unsupported usage. You are correct that the Sony UK website explicitly states that their waterproof phone is not in fact waterproof for legal reasons.
However for anyone willing to take the risk, you can take photos and videos in fresh water in controlled conditions - but it invalidates the warranty.
IPX8. Protected against the effects of continued immersion in water at depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer
It can handle submersion
Sent from my E6553 using XDA Free mobile app
truthbender said:
IPX8. Protected against the effects of continued immersion in water at depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer
It can handle submersion
Sent from my E6553 using XDA Free mobile app
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Click to collapse
I agree it can handle it . But warranty is void if caught.
I have used my z3 many times to take pics and videos in the pool. I activate recording using the dedicated camera button. I have had no problems at all apart from the speakers volume becomes significantly lower when wet but are back to normal once they dry.
I guess I am lucky to not have had any issues.
Nb: the pool depth is 1.5M at its deepest point so it is within the max allowed depth for this phone's certification.
So after Pushing Sony for clear input and also sending a few emails, here are the latest updates - you should NOT use it as an underwater camera!
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
http://www.engadget.com/2015/09/11/sony-xperia-waterproof-explainer/
http://www.neowin.net/news/sony-cha...phones-tells-users-not-to-use-them-underwater
This week I decided wash my device with tap water and for my surprise I realized a few hours later that my cameras was with water inside... I never let it fell down and I was shocked with the "protection" and even more after reading that Huawei doesn't guarantee protection against water...
So if it really has IP68, what's the point?
Anyone had trouble with water?
Still don't understand why people purposely put their expensive smartphones under water. regardless of the IP68 spec
It's a very sensitive electronic device which may or may not be correctly sealed, keep the IP68 rating for when it rains or when you accidentally get it wet, don't put it under water on purpose...
And why did you only check Huawei's water policy 'after' you put it in water? Why not check these things first?
Plus, how dirty was your phone that you needed to put it under the tap? A damp cloth would have been better no?
I'm fully understanding the last message, and as you I'm not gonna put my phone willingly under water...To clean it... Or anything else!
BUT, in other hand, huawei worked (and marketed communication) to put an ip certification on it and we all paid for it too.... Not 'the only' feature but it's part of the price for that product.
Will anyone say 'ok it's fine' if your water-resistant watch is filled with water after you've washed your hands or done some dishes?
Could be a 10€ ones or 15k€...water-resistant or ip is still the same... Even more with a device like this phone which was launched around 1k€.
Will somebody say 'ok...' too if your brand new jacket which was sold as bullet proof is scratch by a paintball ? ...
Etc etc.
OK : don't look to damage your stuff willingly
Not OK : companies wash their hands so easily...
Hope your device get repaired !
Or put in rice bag for the night ... Old style always relieved
Tapa'DoC'eD
Did you bought it from an official seller??? Because there are a lot of cheap refurbished that they don't mention this of course.
I had a scare with my p30pro. Walked into a swimming pool with my phone in my swimming shorts. Phone fell out and stayed under water for approx 5mins in under 1m depth. Got the phone out and dried it with a towel. Had phone microphone issues for two days after that - people on a call could not hear me properly, but all issues cleared out after a couple of days, so I'm guessing there was some water stuck in mic holes that had to dry out. Since then, I had no issues so I'm guessing IP68 rating was true in my case
I've used mine in the Mediterranean Sea, no problems so far. Multiple times under water.
pankomputerek said:
I've used mine in the Mediterranean Sea, no problems so far. Multiple times under water.
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You know what salt water does to electronics right?
Even if the water doesn't cause a problem the salt will corrode the contacts for charger etc
Can I swim with my smartphone?
We certainly wouldn’t recommend swimming with your phone. When the IEC tests a smartphone it’s done under lab conditions, with the handset in standby mode – not in a swimming pool full of various chemicals used to cleanse the water.
The same applies to the ocean. Seawater is full of salt, a mineral device-makers stress isn’t tested when the unit is being put through its paces for an IP rating, so we’d also strongly suggest steering clear of that.
Let’s be clear here: the rating the International Electrotechnical Commission assigns is strictly for fresh water. That means it doesn’t guarantee protection from submersion in other liquids – beer, coffee, salt water and soda, to name but a few.
https://www.trustedreviews.com/opinion/what-is-ip68-ip-ratings-explained-2947135
*Detection* said:
You know what salt water does to electronics right?
Even if the water doesn't cause a problem the salt will corrode the contacts for charger etc
Can I swim with my smartphone?
We certainly wouldn’t recommend swimming with your phone. When the IEC tests a smartphone it’s done under lab conditions, with the handset in standby mode – not in a swimming pool full of various chemicals used to cleanse the water.
The same applies to the ocean. Seawater is full of salt, a mineral device-makers stress isn’t tested when the unit is being put through its paces for an IP rating, so we’d also strongly suggest steering clear of that.
Let’s be clear here: the rating the International Electrotechnical Commission assigns is strictly for fresh water. That means it doesn’t guarantee protection from submersion in other liquids – beer, coffee, salt water and soda, to name but a few.
https://www.trustedreviews.com/opinion/what-is-ip68-ip-ratings-explained-2947135
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Yes, Did plug my port on the bottom first and give it 'normal' water bath afterwards.
pankomputerek said:
Yes, Did plug my port on the bottom first and give it 'normal' water bath afterwards.
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Click to collapse
You will destroy your phone, hope you are rich
*Detection* said:
You will destroy your phone, hope you are rich
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Click to collapse
It'll be fine. Well worth the footage I got.
pankomputerek said:
It'll be fine. Well worth the footage I got.
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Click to collapse
No, putting a smartphone into the sea will not be fine, but carry on
Hybrid Soldier said:
This week I decided wash my device with tap water and for my surprise I realized a few hours later that my cameras was with water inside... I never let it fell down and I was shocked with the "protection" and even more after reading that Huawei doesn't guarantee protection against water...
So if it really has IP68, what's the point?
Anyone had trouble with water?
Click to expand...
Click to collapse
never had any issue like this and i do clean my mobile like this quite often even cleaned it with soap on many occasions.
wajeehuzkhan said:
never had any issue like this and i do clean my mobile like this quite often even cleaned it with soap on many occasions.
Click to expand...
Click to collapse
Then you've been lucky so far, that's all, every time you put it in the sea it starts to eat away at the metal contacts, sooner or later they will fail, then you will be here on XDA asking why and how to fix it
pankomputerek said:
It'll be fine. Well worth the footage I got.
Click to expand...
Click to collapse
There is a dedicated underwater case for P30 pro and underwater photo mode.
Much cheaper than new phone IMO, if you're into underwater photos.
*Detection* said:
Then you've been lucky so far, that's all, every time you put it in the sea it starts to eat away at the metal contacts, sooner or later they will fail, then you will be here on XDA asking why and how to fix it
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Click to collapse
I guess that you confused users, this guy said that he ony washed the device, no put in the sea (like mine)
Hybrid Soldier said:
I guess that you confused users, this guy said that he ony washed the device, no put in the sea (like mine)
Click to expand...
Click to collapse
Doesn't matter really, purposely putting your phone under any water isn't the best idea, they do not come advertising that you can do that, there is no picture of the phone under the water taking photos to show you what you can do with it, it is literally just a rating to say it is water 'resistant' and even then, only at a certain depth for a certain length of time, under lab conditions, so in other words, Not waterproof at all as it will eventually leak in, that alone tells me some devices will be better sealed than others, which has already been shown by people complaining water got in the camera and display
Your phone your choice, just don't come making threads on XDA asking how to fix it when it all goes wrong
Yes it has IP68, I tried putting it on a pool and under a waterfall. Just don't let your speaker grill and charging port submerged in the water for a long period
Wait i thought the p30 pro was waterproof???
Phone is IP68 rated. It can survive underwater. IP68 is great if you are under a rain shower or if the phone falls accidentally in water. Well, I use it in the shower and i wash it under tap water. Never had any problem. Remember that, if the membrane of mic gets wet, the quality of your voice will be worse.
shahkam said:
Wait i thought the p30 pro was waterproof???
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Click to collapse
IP68 is splash proof only, not really a waterproof, even Samsung's S & Note series
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
luckypiglive said:
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
Click to expand...
Click to collapse
Years, maybe centuries
Who knows!
Depends, do you want it to work afterwards?
But seriously, the S21 series is IP68 certified. That means that it will survive in 1.5 meters of water for at least 30 minutes.
Someone tested their S21 in a fish tank (so, less than 1.5 meters) and it lasted for 15 days before dying.
bitpushr said:
Depends, do you want it to work afterwards?
But seriously, the S21 series is IP68 certified. That means that it will survive in 1.5 meters of water for at least 30 minutes.
Someone tested their S21 in a fish tank (so, less than 1.5 meters) and it lasted for 15 days before dying.
Click to expand...
Click to collapse
yes, ofcource, I live in an island and occasionally I work on a boat as part time, and I want to take pictures in the water or on the boat and I must be sure that even if it sinks for some time or I drop it that will survive.
Lol it lasted 15 days? I wont sink it for so long.
luckypiglive said:
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
Click to expand...
Click to collapse
How long is a piece of string? answer follows below...
One point rarely discussed is what KIND of water?
IP68 certification testing is conducted using clear water with no contaminants or additives.
Submerged in drinking water or in a river and the phone will most likely match or exceed the IP68 ratings.
Sea water (salty), swimming pools (chlorine) or water containing soap/detergent/chemicals.... that is a totally different scenario and even short exposure could shorten lifetime of the device... even if effects are not immediately noticable on the day.
Finally, I read somewhere that IP68 ratings are for a NEW device. Rubber-seals etc will degrade over time so a whereas a new device should survive 30 minutes in up to 3m of water, repeating the test in 12 months, perhaps 10 minutes submerged in clear water could cause irreperable damage.
dezborders said:
How long is a piece of string? answer follows below...
One point rarely discussed is what KIND of water?
IP68 certification testing is conducted using clear water with no contaminants or additives.
Submerged in drinking water or in a river and the phone will most likely match or exceed the IP68 ratings.
Sea water (salty), swimming pools (chlorine) or water containing soap/detergent/chemicals.... that is a totally different scenario and even short exposure could shorten lifetime of the device... even if effects are not immediately noticable on the day.
Finally, I read somewhere that IP68 ratings are for a NEW device. Rubber-seals etc will degrade over time so a whereas a new device should survive 30 minutes in up to 3m of water, repeating the test in 12 months, perhaps 10 minutes submerged in clear water could cause irreperable damage.
Click to expand...
Click to collapse
Yup these are all good points.
The IP68 certification is only under 1.5M of water. If you are on a boat in the ocean, and it drops to 10M or 15M then there is going to be greater pressure on those seals. Should it be fine? Yes, but it's really luck of the draw at that point.
If you want a phone that is made for the elements find one that is ruggedized and has more water protection - these are usually bulkier. Or, use a case which should add some water protection to it.
These are high technology electronic devices, which don't usually play well with water.
DO NOT USE THE PHONE UNDER WATER!
Unless money means nothing to you because you own too much land on the island you live. lol
The phone is made to survive in water if an accident happens. But using a 1300 euro phone for water pics is just a bad idea. Especially in sea water.
Get a go pro or something and enjoy a worry free adventure.
The only question you need to ask yourself is when it goes in the water, and does not survive is if you can/want to afford to replace it?
Water damage is NOT covered under warranty, regardless of rating.
luckypiglive said:
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
Click to expand...
Click to collapse
30 minutes but that's 30 minutes longer than the warranty allows. They say the phone can be submerged but the warranty does not cover it. Every phone out there that can be submerged also comes with the caveat it should not be.
I use mine all the time underwater to record video in my pond and when snorkeling in saltwater. I've never had an issue on this one or any other S lines.
I have used it a couple of times underwater but they state water RESISTANT. They ship it tested as water-resistant so if the moisture sticker is triggered they will state the phone has suffered damage to its integrity and not covered by warranty. They do not recommend you use it underwater and they do not state It is waterproof.
If I was going to use it underwater more often I'd probably get one of those zip bags for using pone underwater.
lywyn said:
I have used it a couple of times underwater but they state water RESISTANT. They ship it tested as water-resistant so if the moisture sticker is triggered they will state the phone has suffered damage to its integrity and not covered by warranty. They do not recommend you use it underwater and they do not state It is waterproof.
If I was going to use it underwater more often I'd probably get one of those zip bags for using pone underwater.
Click to expand...
Click to collapse
ohhh thanks! I didn't think about it!