I have a ZTE Max Pro with T-Mobile and a 2017 Chevrolet Camaro 1LT. I have been using Android auto flawlessly for about 1 month and then suddenly it just stopped pairing. There was a brief period where it was mal-functioning. A few days ago using google maps and I received absolutely no audio from google maps and google play music kept pausing for no apparent reason. I was able to hear the music on google play music but no audio from google maps and I made sure it wasn't muted. After that, when I plug my phone into my car, I get NOTHING. It charges and thats it. The car doesnt even TRY to load Android Auto and the phone doesn't do anything. Its like they don't see eachother. I made sure its on MTP mode and USB Debugging is enabled as well.
I remember it working right before Waze became an option, after that it went Ka-Put. I completely factory reset my phone and it STILL did not help. I tried another phone and it loads up fine on my car.
Any ideas?
This was an old post, however I'm having the same issue in the same car. Swapped cables, phones, reverified settings on both the phones and mylink head unit. Frustrating as this was working fine for months, then stopped. Short of a trip to the dealer I'm not sure what else to try.
I have just got my P20 Pro, it seems like a great phone so far, but I have one nagging issue.
When I connect my phone to my car's (2015 BMW 3 Series) Bluetooth the now playing metadata of the audio being played is not being passed correctly. So if I play audio from Google Play Music or Pocketcasts the head unit on my car will show either Unknown Track or the track data of the first item on the album or the playlist. The audio itself sounds fine and I am able to skip tracks, select new albums from the car's controls, so it seems some information is being passed correctly, it is just that the info of the track that is currently playing seems to not be working.
Has anyone else encountered this?
At this point I have to assume it is the phone, as my Galaxy S6, S7 & S8's all worked, but I guess it is technically possible that could have been a workaround put in by BMW as they were such popular phones. Hopefully Huawei will sort this out, it may be an underlying Oreo issue as threads like this suggest that Bluetooth issues were around when 8.0 launched https://productforums.google.com/forum/#!topic/nexus/E9Q2lyFYRgI
I have done some more digging on this issue and I suspect that is might be something to do with the Bluetooth AVRCP version that the phone is using. Normally in Android (since 8.0) you could adjust the AVRCP version from within Developer Options, but for some reason this is not available on this phone. My Galaxy S8 was using AVRCP 1.4, so I suspect that this phone is using 1.5 or 1.6 and my car does not like it.
I have emailed Huawei to ask for clarification. At this point it is the only real issue I have with the phone, but it will annoy me if it isn't resolved quickly. I'm going to pester BMW too to see what versions of AVRCP they officially support.
Don't have these issues in the car, head display current track etc via Bluetooth ... Use this in a Nissan
Everything works as it should with my Pioneer headunit using Spotify
I just posted something related (possibly) in the RAM/Battery Management thread - I have issues with the Audi MMI Connect app, losing connectivity and so on.....does seem that the P20 Pro handles Bluetooth (no rsap?) and background process management quite differently to my previous phone (Galaxy S8+)....also hoping quick resolution, as love the phone!
Search facility not working in car
Hi
I've just put music onto my P20 pro and it plays fine on the device and the car, however, I can't use the search facility on the car (BMW, 3 series, 2017) to change track. I can do this on the phone. Any suggestions? I put the music onto the 'Music' app (dragged and dropped from my iTunes folder- don't know if this is relevant. Any help would be greatly appreciated as without being able to use the car's search facility and come in and out of albums/ artists is useless. Should I have put the music into somewhere else?
JQ
P20 PRO and BMW - bluetooth issue
Bojanglez, did you find a solution? I got the same issue with P20 PRO and BMW X4... so it seems a problem linked to that phone connected to the BMW multimedia system.
With my previous phone, an ASUS Zenfone, everything was fine.
It may be a BMW issue to, maby P20 pro isn't compatible with BMW or Audi. I know that some manufacturers put all in to be compatible with ios and some larger manufacturers of phones. It could be that car manufacturers don't test Huawei phones and don't support them.
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No Huawei Garbage bloatware issue, my is random something is normal, most times it plays music but gets stuck on providing music playing info.
Same issue here with my 2016 Toyota rav4. It plays the first track and shows the metadata but then as the tracks keep playing the metada remains the one of the first song. Definitely an issue with Huawei. Their music player works just fine. I think it has to do with the poor Google integration and their need to force that half baked apple wanna be emui down our throats. It should be Oreo but looks and feels like gingerbread.
Hi all, I have an update. I have resolved the issue, but not quite sure which of the following specifically fixed it.
Huawei software update
Renamed by phone in Bluetooth settings
Updated to the latest BMW firmware (from their site)
Messed with some of the Bluetooth settings in Developer Options on the phone
Unfortunately I did all these at pretty much the same time so I can't say for certain which one fixed it, I think it was the Huawei software update as after I updated my BMW firmware I still had the same issue and also in other BMWs I tried. I also noticed that the Bluetooth was dropping constantly in my wife's Puegeot 3008 so that's why I played with the Developer Options. For anyone interested I havethe following now set:
Codec: SBC
sample rate: 44.1khz
channel mode: Stereo
LDAC playback quality: 990kbps/909kbps (optimised for connectivity quality)
HWA playback quality: Best effort (400KB Optimised for connectivity)
HWA Latency: 50-100ms
So I now have track information and basic controls using Google Play Music and Pocketcasts. It does not seem to like letting me browse my library though, but it is at least functional.
Also I changed my car, this was not because the BT didn't work It worked in my 2015 3 series before I changed it. I now have a 2018 4 series and the behaviour is the same, track listing and skip functionality but no browsing.
I have installed the most recent firmware update on my 2 Series 2017, I see two fundamental issues. One is, by using your phone normally, no issues should arise most of the time but still random sync issues with metadata can occur. The second issue is, no matter how good your phone behave and how well synchronized the metadata is, once you open Android Auto app, everything goes to hell and you are back in square one.
To fix it, you should deactivate auto start when connected in the app (or not using it at all), erase your car from devices in bluetooth config within your phone. Erase your phone from the list in your car. Change the phone name. Start over with the synching process. Check for correct metadata in the car. If not working repeat. That should fix the problem eventually.
If you like very Android Auto very much, get used to see the songs information in your phone screen rather than the car.
I am also having the same problem, Huawei P20 Pro and Sony XAV-601BT head unit. I've tried enabling all the permissions in Spotify, cycling the connections, renaming the phone.
i have Pixel 3xl with Android 10, - Bluetooth connects fine there is no metadata - song info. this problem started with 8.1 Android version and I have not been able to get it to work. I really cant believe google cant fix this issue or even aware of it. plenty of threads on google. I think they all use Iphone, i am guessing ...this is very annoying. I have change the avrcp version from 1.4 to 1.6. no luck, also I read that turn off battery optimization on Bluetooth. no luck. anyone else here having similar issue??
Hello everyone. I've switched from an S6 Edge+ with android 7.1.1 (that showed the Playlists from Spotify on the car infotainment system and connected to the car via the BMW Connected App). Now, all of the functionality is absent on the P20 Pro L29 C432 Germany. I must change the Bluetooth music from the phone (which can be quite dangerous), can't interact with the car via its app, can't interact with the car via USB.
Does somebody have any advice?
PS- Firmware Finder finds the 120 (not available for my IMEI) 107B (available for installation), but none of the 2 methods available inside the app seem to work. I really wish to update in the hopes that it will make the phone work with my car (and improve the awful camera (for my tastes) )
No issues in our Nissan connect fine music no issues with Deezer all controlled by head or steering wheel ... Do connect by Bluetooth
Everything working fine here in my BMW with P20 Pro (connected via BT):
No problems whatsoever with BT-Audiostreaming and Connected App also works as intended.
I'm glad that your systems behave as intended. At least I know that this is a particular case. I will try Deezer to see if it makes a difference. Maybe Spotify is to blame.
But there still remains the BMW Connected App, that can't interact with my car ?
OK so occasionally I see threads about BT/Bluetooth issues but although I change my phone frequently I've never had any issues with my Ford Ranger of 3 years... until now.
Worked fine with Note 8, Huawei P20 Pro and anything in between.
The issue recently is when I try and make a call via the Ford pick-up it says no network, but it's playing music at the time no problem and the phone shows up under bluetooth.
If I make a call from the phone it instantly comes up on the car system and I can speak and make the call normally. I unpaired and started over today nut no difference.
Any thoughts?
stewarta13wsb said:
OK so occasionally I see threads about BT/Bluetooth issues but although I change my phone frequently I've never had any issues with my Ford Ranger of 3 years... until now.
Worked fine with Note 8, Huawei P20 Pro and anything in between.
The issue recently is when I try and make a call via the Ford pick-up it says no network, but it's playing music at the time no problem and the phone shows up under bluetooth.
If I make a call from the phone it instantly comes up on the car system and I can speak and make the call normally. I unpaired and started over today nut no difference.
Any thoughts?
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I don't have the issue with my Verizon N960U and 2018 Subaru Forester, but there is another thread here with the Same symptoms on a few different makes /models of vehicle.
I tried search but didn't find anything. Anybody got a link please?
Bluetooth works fine in my 2016 F150, now Android Auto is another story.
solved!
Tried a new music App - Pulsar+ and although it took ages to get all the right cover photos (about 40 out of 180 manually searching and downloading) all is well again.
Thanks
I have updated my phone to android 10 and everything went great, it worked fine and I was pretty happy.
I drive Hyundai Tucson 2017 and using phone (via bluetooth) in the car was great, but since my upgrade there is no sound from the phone (any sound, playing music or phone call) and I can't answer or make the call from the car, phone is pretty useless in the car now (or car is pretty useless with the phone now).
I deleted bluetooth device, and connected fresh and it didn't help. Is there any option I should check? I spent an hour looking through settings and couldn't find anything related. What are other options? Going back to android 9? Hopefully not. Just don't tell me to go to car dealer and ask them to update firmware, I would rather kill myself
I don't have 10 yet so take that for what it's worth.
Do you have a bluetooth speaker or headset you can pair with and see if it works then?
When I do get 10 I'll try with wife's 2017 Sorento, I believe KIA and Hyundai use very similar head unit software and hardware (assuming your trim is the same).
I just tried with JBL Flip 4 and works fine
goranpilipovic said:
I just tried with JBL Flip 4 and works fine
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Hrm. My next suggestion would be a factory reset - a bit drastic but often helps when there's been a major update. If you do this just make sure you back things up first.
Otherwise I have not heard any other issues on the Lenovo/Motorola forums nor Reddit with this issue.