Anyone else noticed that WhatsApp notifications and calls get delayed and you have to open the app to receive them? Whatsapp web also loses connection.
I found many previous threads for other Huawei phones with the same issue and tried what they suggested but the menus on the P20 are different so I haven't found some of the options listed. Anyone found a way to make sure WhatsApp is highest priority/never sleeps?
Syph0nX said:
Anyone else noticed that WhatsApp notifications and calls get delayed and you have to open the app to receive them? Whatsapp web also loses connection.
I found many previous threads for other Huawei phones with the same issue and tried what they suggested but the menus on the P20 are different so I haven't found some of the options listed. Anyone found a way to make sure WhatsApp is highest priority/never sleeps?
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No problems here, even with the default battery settings
I have the same issue and it´s a real pain. Any news on how to fix this?
Related
So I haven't used an android phone since the HTC Hero and I'm not sure what is causing this. It doesn't do it to everyone so far and it doesn't seem to follow any pattern but here's what happens.
This afternoon I started a new text thread with my daughter and sent her 2 SMS messages using the messenger app. She responded a couple of hours later however her response came in an entirely newly created SMS thread within messenger. And she also mentioned she only received 1 of the 2 messages I sent.
This continues to happen randomly with different people. Both starting of a new thread when they reply and having not received all of my messages from the new SMS thread I had created to contact them.
I've only had this phone for a couple of days so I'm really trying to get used to it and stick with android again.
Thanks in advance!
Alright, we are going to have to take this step by step and just use the process of elimination for this.
When you are in your contacts, are there multiple contacts for your daughter? Example, Jainy and Jainy?
If there are multiple ones, one could contain only her email or with another app's contact system (example, Skype), and another instance of her contact could contain her number. So if you sent a SMS with to the wrong one, it could have never been sent.
While you are doing that, check the other contacts that it happens with.
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
JynxRD said:
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
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Have you tried another SMS app? Like Textra SMS or similar? Maybe the problem could lie within the app itself because I remember on the Zenfone 2, sometimes messages wouldn't send with one messenger but would be perfectly fine with another.
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
JynxRD said:
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
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Sorry, late reply. Didn't see this thread get updated. Use the reply button under my post to quote it so that I'll get a notification when you reply.
Yeah, I see what you mean, you could even try clearing the data and cache of the messaging app too and see that fixes it as well. But when that was an issue, I never found a solution either other than it seems to happen randomly on some phones without the user doing much.
Only solution that fixes it was other SMS messengers, but then that is also a thing to figure out as to what is causing the problem. All messaging apps read from one file that has all the messages so it might be a problem in how it is being handled by the app. I know that sometimes when I restore my SMS messages to a new phone, I have to uninstall and reinstall the messaging app because it is not displaying the messages under the correct thread.
Any reason you don't want to use a different app? Textra, chomp, and Google messenger will all do basically the same thing, slightly different colors and settings, but if one works and the other doesn't, you have a solution. I bounce between those apps on different devices without a problem.
Hi, I have a problem. When I receive an sms, there's no notification on PC via Pushbullet. All other notifications pop up just fine. Is there some privacy setting that blocks sms notification or something?
Anyone?
I have the same issue and no idea how to fix it.
It seems like this may be a common problem with Huawei phones
https://forum.xda-developers.com/mate-9/help/pushbullet-syncing-sms-mate-9-t3557806
https://forum.xda-developers.com/honor-8/help/pushbullet-mightytext-issues-honor-8-t3473695
oddity407 said:
I have the same issue and no idea how to fix it.
It seems like this may be a common problem with Huawei phones
https://forum.xda-developers.com/mate-9/help/pushbullet-syncing-sms-mate-9-t3557806
https://forum.xda-developers.com/honor-8/help/pushbullet-mightytext-issues-honor-8-t3473695
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I moved to Airdroid, works fine, but uses more resources...
I know people have trouble with MMS and this phone, but I just noticed that I'm completely missing a few SMS that I should have received. The only reason I know these texts exist is that somehow I got a notification on my Pebble smartwatch, but when I go to check it on my phone I have no notification and all my texting apps show no messages. This is a very strange problem, and I'm wondering if anyone else have ever seen an issue like this? It seems like I'm receiving the texts and they're getting deleted?
I'm on AT&T
Try switching to Textra,it seems to give most people here the best messaging experience vs stock or other 3rd party apps.
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turn off volte
So I recently got a P20 Pro. On the whole am enjoying it and it's a good device.
One small thing I've noticed is for some apps (WhatsApp and Android Messages so far) it seems to display the time of the latest notification for that app for all notifications if there are multiple notifications for that app. If that makes sense.
Have a look at the screenshot attached. For WhatsApp they all say 52mins ago, although only the latest one was received 52mins ago. I've tried looking at notification settings both system wide and app specific. I can't seem to work out what the issue is.
Anyone had issues with this too? Or anyone got any suggestions to try fix this?
Same problem here. Can't change default tone for Messages, Gmail, Outlook, Outlook calendar and more... According to Huawei support (Norway), the development team is aware of the issue, and are "working on it".
Sorry, replied in wrong thread :silly:
Notifications are a mess on this phone. Can't expand them on the lock screen to read the full text or reply, can't long press and change notification-sound for each app like on every other phone running Oreo. The worst thing is that has been like this for months now and yet they haven't fixed it with a firmware update.
Hey all, I hope somebody can help me out with this. I've noticed this problem with multiple apps but I will continue my description with Whatsapp as it's the most important to me.
It seems to be random, but some (becoming most) times I don't receive any notifications from whatsapp. When i open the app, i can see the app "updating" and receiving all the messages that were sent to me since the previous launch.
I have gone to the battery management and turned whatsapp to manual mode with all 3 options enabled (auto launch, secondary app launch and background usage)
I've also turned on unlimited data restrictions for the app.
I'm still facing the same issue. Anybody else out there facing the same thing with whatsapp or any other app? Any ideas how to fix this?
Same problem messaged Huawei and got a real crap guide on how to fix it . There "fix" was to hard reset the phone which we all know a new phone should work out of the box what good is a hard reset going to do apart from wipe the phone
It could be a network issue. Sometimes when am on wifi every notification comes on time(tested it with my second phone). When i switch on 4g , notification can have a considerable delay. And not only watsapp. Instagram facebook gmail you name it.
moer99 said:
Hey all, I hope somebody can help me out with this. I've noticed this problem with multiple apps but I will continue my description with Whatsapp as it's the most important to me.
It seems to be random, but some (becoming most) times I don't receive any notifications from whatsapp. When i open the app, i can see the app "updating" and receiving all the messages that were sent to me since the previous launch.
I have gone to the battery management and turned whatsapp to manual mode with all 3 options enabled (auto launch, secondary app launch and background usage)
I've also turned on unlimited data restrictions for the app.
I'm still facing the same issue. Anybody else out there facing the same thing with whatsapp or any other app? Any ideas how to fix this?
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Have you try to put out whatsapp from battery optimization apps...
Settings, Apps, Apps, press 4 dots upper right corner, special access (or something like that), exclude whatsapp or any other app from battery optimization
My notfications are working, but sometimes it doesn't play the notification sound for whatsapp. It seems to be random, does anybody know how to fix this?