[SM-N950F]: WiFi calling on oreo not working? - Samsung Galaxy Note 8 Questions and Answers

Have an unlocked SM-N950F BTU with a Vodafone UK SIM.
WiFi calling was working fine with 7.1.1, but after the Oreo upgrade no more.
I lost the setting after the upgrade and had to call vodafone to provision the option to my phone. I have the option under settings and it is enabled, but no WiFi calling.
Called vodafone and they say that they can't see the service being registered on their side. Tried disabled/re enable WiFi calling option on the vodafone app and no luck. Reset network settings and no luck. Shortcut Master Lite no longer works.
Any ideas? Am I the only one on this boat?

No you are most certainly are not the only one! I have been struggling with this myself. Many calls, messages and a visit to a Vodafone shop and I have got nowhere with them. Considering going to EE. I have tried:
Flashing to Vodafone CSC
Replacement SIM from Vodafone
Toggling Wifi setting in my vodafone website.
Asking Vodafone to send config messages
Texting 97888
Downgrading to Android 7.1.1 and fiddling with settings in shortcut master
None of this had made any difference. Note that wifi calling works instantly if I insert a 3 SIM.
Extremely frustrating.

Just a quick note to say that I finally got hold of someone at vodafone that understood the problem and was able to send me settings to enable wifi calling.

Thanks for sharing. Any chance you know what they did? Will give them a call this afternoon again. They said they would contact me in 24/48 hours and this was Monday. - nothing new here right?

Do you who you spoke to at vodafone who sorted the WiFi calling problem? Thanks

Still have an open case with them.

Related

UK Wi-Fi Calling (Unlocked From Samsung)

Hi all does anyone has wi-fi calling in the unlocked BTU version? Vodafone in particular?
Thanks
holifo said:
Hi all does anyone has wi-fi calling in the unlocked BTU version? Vodafone in particular?
Thanks
Click to expand...
Click to collapse
Yes I have wifi calling. Unlocked BTU
I'm on EE
Wi-Fi calling
Did you have to enable calling on the S8? I checked an S8 (BTU) demo phone at Carphone Warehouse and could not find this option. What process did you go through with EE to get it working and are you happy with it? I cannot get a signal indoors and want to buy unlocked S8 to use use WFC.
Thanks, Mike
I am on BTU with Three - but WiFi calling is not enabled;
The XEU (UK unlocked from 3rd party seller) variant has a Wifi calling option in call settings. This works for EE but I had a new contract and Wifi calling didn't get enabled until a few days later. VoLTE didn't work at all on XEU with EE, so I installed the EVR firmware for that. Maybe try sticking the VOD firmware on yours?
For Vodafone all you need to do is call the support then ask for wifi calling issues.
Ask them to send you the configuration to update the provisioning and the wifi calling option will appear instantly.
One question to people in the UK with any Carrier unlocked Note 8. Is the RCS or Chat in your stock messages app?
Thanks
Another thing not to overlook (if you are struggling to find the settings) is where you're looking for it.
On my old N6P it used to be in the advanced WiFi settings but with the Note 8 its in the phone app. Took me a while to figure that one out!
I have sim-free Note 8 and wifi calling on EE.
S.

EE UK Wifi Calling

Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.
I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake
Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?
Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake
Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.
Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
Click to expand...
Click to collapse
Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.
Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
Click to expand...
Click to collapse
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
Click to expand...
Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.

WiFi Calling (EE UK) -> Phone Purchased Indirectly.

Hello Friends,
Having Googled Up & Down accross the Interwebs, I am frankly Stumped.
The UK Mobile Network EE offers the P8 Lite (2017 Model) (PRA-LX1) with Wifi calling directly.
Until recently they had web posts saying this phone is WiFi Calling compatible whether purchased from EE or indirectly.
However this is not the case. My Version was purchased unlocked, from Carphone Warehouse UK.
I have force updated the firmware to PRA-LX1C432B191.
I cannot get the Wifi Calling option to Display (Or VOLTE)
However B191 firmware is supposed to support VOLTE & WiFi Calling.
Suspect either some custom apps or configurations exist on the EE provided phone that is not on My handset.
I am Happy to root, Mod, Unlock and try to enable this option.
Where do I start looking? Could you tell me where I can find the right firmware,
or mods, hacks or changes to enable this feature?
Why would the EE shipped phone have wifi calling but the unbranded unlocked version not?
It is the very highly strange situation.
Cheers friends, looking forward to your insights and suggestions.
WiFi calling may need to be enabled on your account by EE tech support, this used to be the case a few years back when I was a tech support agent for them.
Confirmed, wificalling is enabled on my account,
They also did a network refresh on my account.
Still cant see the option.
*bump* anyone can help me enable wifi calling feature on this device?
the rom should support it
I'm in a similar situation, although I am still stock at LX1C432B115. Can I ask how you force updated to 191?
I had a look at an EE handset and that had the build PRA-LX1C440B163 and the wifi calling menu items were visible. I had wondered whether flashing that (or the latest ee build C44?) onto the phone was possible\the easiest way to get it working.

May update enabled WiFi calling on my SM-N950F/DS (T-Mobile)

I have an international (gold) unlocked dual SIM and I thought I was hallucinating today when my phone got the May Android update and suddenly there was an option for Wi-Fi calling in Phone settings. I didn't think it would work but it definitely is at least on T-Mobile as I see "T-Mobile WiFi Calling" when I pull down the notification shade and calls work in airplane mode (with WiFi on).
Super stoked as this definitely didn't work before. Anyone else see this?
Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked
Reaper1337 said:
Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked
Click to expand...
Click to collapse
Different device than my SM-N950F/DS. Samsung didn't enable WiFi calling in settings in the dial SIM model until now that is.
Good to know, thanks!
after updates it doesn't show on my call settings. did you do anything different?

LGV40 ( LM-V40SEBW) - wifi calling problems

Hi,
I'm not a technical expert and have no idea how to solve my problem. I bought my LG 3 years ago in Europe, factory unlocked.
I am pretty sure I had a wifi calling option in my phone settings before, but after VODAFONE UK (I live in the UK) did something - they disabled wifi calling, I completely lost wifi calling option. I can't find it anymore, it doesn't exist in my settings at all.
I reset my phone yesterday, and nothing changed.
I would be grateful if anyone knew how to bring back wifi calling on my phone.
Thanks!
Galljinocka said:
Hi,
I'm not a technical expert and have no idea how to solve my problem. I bought my LG 3 years ago in Europe, factory unlocked.
I am pretty sure I had a wifi calling option in my phone settings before, but after VODAFONE UK (I live in the UK) did something - they disabled wifi calling, I completely lost wifi calling option. I can't find it anymore, it doesn't exist in my settings at all.
I reset my phone yesterday, and nothing changed.
I would be grateful if anyone knew how to bring back wifi calling on my phone.
Thanks!
Click to expand...
Click to collapse
Have you asked vodafone uk? See, wifi calling is basically controlled by 2 parts; 1) the phone having the ability 2) your carrier provisioning the sim to allow it.
So, it's not as simple as 'turn it on'. If the carrier isn't allowing it, for some reason, all you can do is change carrier.
In my case, in the states, with mint mobile (t-mo reseller), I had to go to my account settings with mint, and turn it on for my account. There was no cost involved. But there's technically nothing you can do if the sim hasn't been provisioned. That's up to the carrier.

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