Auto rotate and "pick up" options not working - Huawei P20 Pro Questions & Answers

Howdy,
I've had the P20 Pro for about a month and absolutely love it.
However, this morning the auto rotate and wake up when picked up functions stopped working.
I cleared cache, didn't help. I did a hard reset, still nothing. I checked the functionality of the gyroscope itself with and app called Sensors Multitool and the gyro seems to be working.
Anyone else having a problem with these functions?
*update: Noticed that the camera isn't changing from portrait to landscape, and apparently it hasn't for at least 5 days, maybe more. Not the camera, d****t!!

Stupid solution
Man that happened to me right now and it got me really worried.. After trying everything i knocked a couple of times (pretty hard) on the lower backside of the phone and it works again. Try that and good luck

Related

Help G-sensor messed up

The gsensor on my g1 has all of the sudden gone whack in all programs from papi jump to maps to bubble they are all reading weird readings all of the sudden help please how do i fix this problem
liljumpman said:
The gsensor on my g1 has all of the sudden gone whack in all programs from papi jump to maps to bubble they are all reading weird readings all of the sudden help please how do i fix this problem
Click to expand...
Click to collapse
This is a great question as I ran into the same exact problem. My issue started after I downloaded the "de Blob" game which allows you to "calibrate" the sensor based on the orientation of how you want to hold the phone during accelerometer based play. After doing so my auto rotate would turn at awkward times and I found that other games didn't respond appropriately. I tried going back and "re-calibrating" by laying the phone flat but that didn't work. What ended up working for me (as I could not find for the LIFE of me where the "calibrate" feature was in the settings) the "Bubble" app which is basically a level app that tells you if a surface is level. Once I calibrated in the Bubble app, I no longer had the issue. Needles to say I no longer use the accelerometer to play "de Blob" and have emailed him to let him know of the issue. (I haven't gotten a response) Hope this helps. I will be looking forward to other ideas on how to re-calbrate the sensor in case this happens again. I'm sure there is a easier way.
yea i tried the bubble app out and now my gsensor is not working at all no matter what direction i put it in the gsensor does not respond
Really? Sorry man. Worked for me. You may need to start from scratch by wiping your phone and reflashing your ROM
The same problem
Hi are you have some solution. My G-sensor didn't respond too.
liljumpman said:
yea i tried the bubble app out and now my gsensor is not working at all no matter what direction i put it in the gsensor does not respond
Click to expand...
Click to collapse
They recommend you to mahe "8" signs with your phone in hand (twist it in all direction) because the sensor recalibrates that way. This is othe official advice.
Calibrating with the bubble app should work too. If not - alt+w
I have got the G-Sensor.
From Recovery
backup
Alt+W - delete all
and update to CM last stable
No joke, try shaking your g1 around kind of hard, it might be stuck. Reset it again after that and see what happens, worth a shot.
may sound daft, but have you tried this solution?
http://forum.xda-developers.com/showthread.php?p=4424396&#post4424396
it is a quick fix for auto rotate issues, not a permanent solution, but it may help as auto rotate is accellerometer based, as are all the apps you're trying to use
if it works, thanks go to MikeTaylor00, not me, i'm merely a messenger
senaia said:
may sound daft, but have you tried this solution?
http://forum.xda-developers.com/showthread.php?p=4424396&#post4424396
it is a quick fix for auto rotate issues, not a permanent solution, but it may help as auto rotate is accellerometer based, as are all the apps you're trying to use
if it works, thanks go to MikeTaylor00, not me, i'm merely a messenger
Click to expand...
Click to collapse
hey senaia, is this a proven method? Thanks =)

Focus S - Proximity Sensor issue

Hey guys, got my Focus S about a month ago and everything is working fine. I have noticed one semi-minor bug and want to figure out if its software/hardware related.
On shorter calls (30 seconds-1 minute), when I move my phone away from my face, the screen wakes back up like normal so I can hit End Call.
However, on longer calls (more than 3-4 minutes), when I move the phone away from my face, the screen stays black, and only wakes up when the other person hangs up, after 4-5 seconds.
Its as if the proximity sensor times out, and forgets that my face is there? This seems like a software issue since it works normal on shorter calls. Anyone have any insight on this? I'm still within thirty days of purchase with ATT so I can swap out my unit by this Sunday.
Thanks!
My Focus does this as well, it's always done it and bugs the hell out of me.
Well that makes me feel a lil better >... but it does seem to be a software issue.
Just a theory but, if the samsung focus S has the diagnosis app you could try recalibrating the proximity sensor. There is a thread that has already adressed calibrating the proximity sensor on the original samsung focus.
The diagnosis menu for the Focus S is different than that of the Focus... theres no way to calibrate the proximity sensor on our S's..
I have noticed this same thing. I thought that sensor was real neat until it didn't work all the time. I am still within the window I am contemplating taking jt back for the titan. Not sure yet though. Just seems to maybe be a better phone...
I'm pretty sure I remember my Focus S doing this once. I'll try and test it today and I'll get back to you.
Absolut` said:
The diagnosis menu for the Focus S is different than that of the Focus... theres no way to calibrate the proximity sensor on our S's..
Click to expand...
Click to collapse
please dont take offence, but i dont quite thats an accurate statement. i know many of the diag menu options arent available in the focus s as they were in the focus, but weeks back i do remember testing this function...although i dont recall in what diag function. if i get time, ill see if i can find that function and report back.

Calibrate accelerometer and/or gyroscope

Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Info
vetko said:
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Click to expand...
Click to collapse
factory Reset ur phone and then use PC companion app to Repair Firmware...
this can wipe current data and install fresh firmware on ur device
:good:
Hi,
I have the same problem. Only the x axis of the accelerometer seems to be affected : it show a value around 1 instead of 0 while the phone is sitting flat. Y and Z display normal values.
All the software solutions I have tried have had no effect at all... It seems the built-in test reads raw data from the accelerometer. It is hard to imagine how this can be a hardware problem though...
Anyway, in my case I believe a software fix (x=x-1) would do the trick but I have no idea how to do such a thing ! Any help ?
@vekto : Have you solved the issue by any chance ?
Would anyone care to try the accelerometer tests and post their results ?
Typing *#*#7378423#*#* will get you on the service menu. The two significant tests are "accelerometer" and "gyroscope".
I'd post some screenshots myself but I'm not allowed yet...
I'm having the same problem now. It seems one axis is affected. Haven't found a way around so far. This is sad because it affects the images taken with Google Camera Sphere mode. The images are badly aligned together with glitches in between. My phone wasn't like this before.
Either a SW fault - might be able to calibrate with GPS Status & Toolbox app, for example - or a FW fault - and reflashing ROM might help (highly unlikely) - or HW fault - the sensor has moved on the board (which is a bad sign anyway, might be on the way to disconnecting itself).
I sent mine to Xperia Care and got it back with the accelerator fixed. Still unclear if it's a HW problem...
It came back with a white spot on the screen (near the power button) though... so I sent it back again
I'm also having issues with the gyroscope. Installed Bubble app to calibrate the gyro. It showed the gyro was of a couple of degrees. Unfortunately the bubble app calibration doesn't work in a game like Need for Speed. It's very difiicult to achieve good times in the game right now since I have to hold it tilted to the left to go straight ahead.
So if anyone has a fix or workaround... Please do post.
Same problem, Seems after factory reset whith wipe dalvik cache.
any solution?
02nd March 2017, my autorotate has completely stopped working, restart, safe-deposit and reset do not fix. Diagnostics show Gyroscope Light Sensor and accelerometer failed testing, 3 years of same issue, surely there must be a fix that works by now?? ( please note, " turning it off and on again " does not fix it )
Helps Please
I have the same issue. Since last week, gyro, accelerometer, light and proximity sensors stop working. I've tried reflashing stock ROM without success. I have not warranty (almost 3 years old), so I even try to disassemble , disconnect an reconnect every flex (I don't know exactly were the sensors are located on the board). After that I get almost 8 hours of fully functionally sensors and then, they stop working again, so I'm almost sure it's a hardware issue.
Same problem for 3 years
I'm just now getting around to doing something about this. As my power button stopped working I can't post requested screenshot without going to the pc. I have been shopping new (fall 2018) phones after having the Z3+ since release. In my research I'm finding the phone still is better than Samsung, LG, and the pixel3 for me because the 3.5mm phone jack is mandatory for me using my device with an i-rig midi requiring both that port and the USB at the same time. I'm going to do everything I can to keep using this phone till it falls to dust. It's one of 4 Sony I've bought since the day Z1 came out of t-mo. I look forward to testing solutions. :good:
Some time after my post, I bought a new jack/proximity sensor flex and replace it. This solved the issue, but weeks later, the bottom portion of the touch screen becomes unresponsive. May be I have done something wrong... may be programmed obsolescence...
Hi I'm facing a problem of my gyroscope I don't know which one is not working a gyroscope or accelerometer. My gyroscope is so delay when I play pubg mobile and I can't also calibrate my Gsensor it always says FAIL but I put in a perfect flat surface please please please help me with this problems

Rotation broken for me

My phone won't auto rotate anymore. It used to work fine yesterday, although weirdly gallery was stuck in landscape mode until I rebooted. Now the phone won't go landscape mode - gallery, videos, maps, websites, anything... Any ideas? The option is enabled for auto rotation.
Give the phone a couple of sharp whacks against the heal of your hand or a counter.
To try and reset the accelerometer somehow? I tried hitting it hard against my hand and a pillow... Didn't help...
It needs a pretty sharp whack... doubt a pillow will do it. Did you drop it prior to to this behavior showing up?
Whack it pretty hard on your thighs. That got the job done for me!
Sent from my XT1097 using XDA Free mobile app
Got the solution!
Guys, if anybody is still experiencing this annoying bug, try to drop the phone from the height of 25 cm (10 inches) on his back.
I don't know how, but it works like charm

Cameras not working

Some cameras (including the front-facing camera) just stopped working some time ago. I actually think this is a software issue because: first, it happened suddenly and second, it is not a single camera that stopped working... Searching in settings I found something that tests the hardware... my camera results are like this:
drive.google.com/file/d/14c5fzOAtoUn2C-Gi-E9phzdetG8K93fh/view
The ones that don't have the "Pass", broke the app...
I tried to reset the phone, but it only removed my apps... I even waited for the update to the new android but it didn't fix the problem.
What can I do? Is there any option to like "reset" the kernel?
ruivop said:
Some cameras (including the front-facing camera) just stopped working some time ago. I actually think this is a software issue because: first, it happened suddenly and second, it is not a single camera that stopped working... Searching in settings I found something that tests the hardware... my camera results are like this:
drive.google.com/file/d/14c5fzOAtoUn2C-Gi-E9phzdetG8K93fh/view
The ones that don't have the "Pass", broke the app...
I tried to reset the phone, but it only removed my apps... I even waited for the update to the new android but it didn't fix the problem.
What can I do? Is there any option to like "reset" the kernel?
Click to expand...
Click to collapse
I did nothing and it just started working...

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