[Moto G6+] "Approach for Moto Display" doesn't work for me - Moto G6 Questions & Answers

"Approach for Moto Display" doesn't work for me, I know that this device have this feature but doesn't work for me =\, I was wondering if anyone else who has this device also has this problem and has been able to solve
Sorry for my bad English

It works for me, there are two situations where the display activates.
1. I reach for the device, or rather have may hand 3-5 cm above the display.
2. The device is laying on the flat surface, and is picked up.
Does neither of these scenario work for you?
Sent from my moto g(6) plus using Tapatalk

Same problem here XT-1926-6

rufy93 said:
It works for me, there are two situations where the display activates.
1. I reach for the device, or rather have may hand 3-5 cm above the display.
2. The device is laying on the flat surface, and is picked up.
Does neither of these scenario work for you?
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Click to collapse
It doesn't work for me, just when I get the device the Moto Display turns on

Related

Wave-to-Wake feature?

Will the nexus 6 have wave-to-wake feature like the Moto X 2014?
If not by default then is it possible that it can have this feature in future by any means??
No, it does not have it by default.
There are apps that can use the proximity sensor with older phones to wake it up, so I imagine that at some point, yes, it will be possible to replicate the Moto X wave-to-wake feature via app.
jt3 said:
No, it does not have it by default.
There are apps that can use the proximity sensor with older phones to wake it up, so I imagine that at some point, yes, it will be possible to replicate the Moto X wave-to-wake feature via app.
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Click to collapse
Ok.. I hope it does happen...
I use this this feature frequently on my Moto X 2014. I will definitely miss it if I get a N6.
Here's the app I use on my Nexus 5. Assuming there aren't any issues running it under Lollipop, it has a setting that wake the phone with a wave. However, I'm not sure whether it will FULLY wake the phone, or let you just activate Ambient Screen. Maybe contacting the dev, and requesting an Ambient Screen setting would help.
Gravity Screen - On/Off
It wont by default - it is a moto specific software feature.
Begging or hoping it is added will do nothing, as the nexus is from google OS wise, and moto hasn't added that specific software (or hardware, see below) to it like the moto X.
Your best hope is 3rd party app that can give that capability, however that said, the phone would have to have the IR sensors like the X in order to detect the handwaving, which AFAIK it doesn't have.
Is this the same feature found in the note 2?
RW-1 said:
...the phone would have to have the IR sensors like the X in order to detect the handwaving, which AFAIK it doesn't have.
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Click to collapse
All modern smart phones have proximity sensors though, and third-party developers have tapped into those. The trick isn't the detection, it's the activation of Ambient Screen without fully waking the phone.
For instance, the Gravity Screen app I posted earlier will wake my N5 with a wave over the screen just perfectly, but it FULLY wakes the device. If they can alter that to give the option of waking the device, or only activating Ambient Screen, then it would almost perfectly emulate the Moto function.

Is there a diag mode

Is there a diags mode to test the sensors on the 2014 Moto X?
My lower IR ports don't seem to activate my screen as it was when I got the phone earlier this week.
When I wave across the phone still works but not when I reach from the lower side of the phone.
Sorry I think I got this in the wrong bucket.
Sent from my XT1095 using Tapatalk
I noticed it too. I think it started after the moto voice update which doesn't make much sense. It would make sense for it to be a moto actions update, but I didn't see that it got updated on the play store.
It used to be really sensitive and now your hand has to go over the top of the phone.
I may uninstall the update to see if it come back.
Sent from my XT1095 using Tapatalk
Yes, if you go to the boot loader.
edwardgtxy said:
Yes, if you go to the boot loader.
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Click to collapse
What option there will get me to the diags?
Thanks for the help
Sent from my XT1095 using Tapatalk
the same thing happens to my phone also
i called motorola and they said that this is normal
Sent from my XT1092
My phone has always only activated when I move over / within view of the camera (upper right).
I suspect those dots are not IR sensors, just IR lights that allow the camera to see in the dark.
I could not find any diagnostic tools in the boot loader
Sent from my XT1095 using Tapatalk
I remember showing my coworkers the day I got the phone when you reach for the phone from the lower edge it would light up the screen but then I got a bunch of Motorola update and a sensor firmware update
Didn't really mess with it until now and I noticed its not working. The wave to silence still works and it also lights up the screen.
Sent from my XT1095 using Tapatalk
Have uninstalled the update minus the sensor firmware update that I remember getting.
I can not get the lower sensors to make the screen to come on when reaching for the phone.
Sent from my XT1095 using Tapatalk
I tried that as well, and no luck. It must have been that sensor firmware update.
The lower IR "ports" are just emitters and are not actually sensors. The sensor is on the top of the phone. The emitters bathe your hand in IR, and the sensor detects it, so if your hand is too close to the bottom of the phone, the sensor won't be able to see it. There is nothing wrong with your phone.

Notifications like Moto X?

On my friends Moto X 2014 when he gets a text missed call etc it shows up on the display. It will start to appear then disappear until you swipe it away. Will the Nexus 6 also do this? All this without even touching the phone.
Not that I have seen. Hopefully when enough developers get their hands on the device, we will start seeing some useful mods. Just give it time.
falcon26 said:
On my friends Moto X 2014 when he gets a text missed call etc it shows up on the display. It will start to appear then disappear until you swipe it away. Will the Nexus 6 also do this? All this without even touching the phone.
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that sounds exactly like ambient display.. no?
If you want an app that's nearly identical use dynamic notifications. That's as close as you're going to get to moto display without having moto display.
falcon26 said:
On my friends Moto X 2014 when he gets a text missed call etc it shows up on the display. It will start to appear then disappear until you swipe it away. Will the Nexus 6 also do this? All this without even touching the phone.
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Click to collapse
The Nexus 6 comes with ambient display. When you get a notification it will display you the message and disappear within like 3 seconds. Also of you pick up the device, it will also display the notifications without turning on the screen similar to the Moto X.
You can even say "OK Google" when the screen is off across the room and activate Google Now without ever touching the device.
Given that the architecture is similar to the 2014 X & practically the same as the Droid Turbo, it should be feasible to port it to the N6 IMHO...

Bottom IR Sensors Not Working

Upgraded the suite of Moto apps two days ago (Moto Voice, Moto Actions, etc.). Since then, my bottom sensors are not working at all. I have to make sure the top sensors pick up my motion in order to wake the phone. I have covered the top sensors and verified the bottom ones are dead. Everything was working fine before the upgrade. Anyone else having this issue?
The bottom "sensors" never worked because they are not sensors- they are IR flashers. There is only one sensor and it's at the top. The bottom ones send out IR, the top picks it up.
Sent from my iPhone 6 using Tapatalk
Hmm...I'm not sure about that. I don't have anything specific that allows me to refute your claim, however, anything I have found states the phone has 4 low powered IR sensors (one on each corner). Additionally, I used to be able to "approach" the phone from the bottom half as if I was picking it up and it would instantly light up the screen. Since the update this is not the case and I have to be high enough on the phone to be picked up by the top ones. This "bottom approach" is the same method demonstrated in the Moto Actions "demo" on the phone itself but just doesn't work anymore.
I appreciate your response but from what I've read, and my own anecdotal evidence, seems to indicate this isn't completely accurate.
Huff009 said:
Hmm...I'm not sure about that. I don't have anything specific that allows me to refute your claim, however, anything I have found states the phone has 4 low powered IR sensors (one on each corner). Additionally, I used to be able to "approach" the phone from the bottom half as if I was picking it up and it would instantly light up the screen. Since the update this is not the case and I have to be high enough on the phone to be picked up by the top ones. This "bottom approach" is the same method demonstrated in the Moto Actions "demo" on the phone itself but just doesn't work anymore.
I appreciate your response but from what I've read, and my own anecdotal evidence, seems to indicate this isn't completely accurate.
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Click to collapse
I'm telling you, it's the case. Turn off your lights and look very closely at your phone and you can actually see the emitters working with your own eyes. They turn on when Moto Display is off, and the moment Moto Display turns on, the emitters turn off. There are 3 emitters total- two at the bottom and one just to the right of the earpiece. Their purpose is to essentially bathe your hand in IR light, which the sensor then detects. That's how the system works. When documentation states that there are 4 low power sensors, it's really just for the layman who wouldn't necessarily understand the actual way it works without it being explained. Yes there are 4 devices on the face of the phone to make it work, but only one of them is an actual sensor. Like I said, the other 3 are emitters.
All that said, when you reach for the phone, your hand needs to be high enough from it when you come in from the bottom that it is within the sensor's field of view. Otherwise it won't work. It seems that 3-4 inches is the lower limit. Anything closer than that and it won't pick up your hand until it's closer to the top of the phone.
Alright. That explanation seems plausible enough. I had read somewhere that somebody else was saying their lower sensors weren't working and I started "testing" mine, so maybe I was expecting there to be an issue and ended up finding one that wasn't there. You are correct, if I ensure my hand is a minimum of 4-5 inches from the phone it seems to react just fine.
Thanks for taking the time to respond and explain it, I really appreciate it.
Huff009 said:
Alright. That explanation seems plausible enough. I had read somewhere that somebody else was saying their lower sensors weren't working and I started "testing" mine, so maybe I was expecting there to be an issue and ended up finding one that wasn't there. You are correct, if I ensure my hand is a minimum of 4-5 inches from the phone it seems to react just fine.
Thanks for taking the time to respond and explain it, I really appreciate it.
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No prob bud, happy to help!

COR-L29 8.2.0. 131 - Weird touchscreen behavior - Please Advice

Hey everyone,
I recently bought my new Honor Play.
First night I noticed something but didn't have time to investigate it any further.
When my device is laying on the table or bed I can't fully control the screen (top and bottom).
For example:
I want to bring my notification/settings area down and its not reacting (using cut-out, tried full bar ... same result).
Neither is the navigation button (using 1 but tried it with 3 ... same result).
The weird part is that it's happening only if the device is laying directly on something (table/bed/box/etc.).
I assumed that it could be something with gyroscope, but when the phone is horizontal in hands (tested with compass gyroscope 0°) everything is fine.
Ok i guessed it could be a few things, so here is the list of what I already tried:
fingerprint scrolldown notification X
smart & automatic rotation X
unwanted pocket call accept X
different notification bar settings X
different navigation bar settings X
different themes (original x usermade) X
different screen settings (FHD+/ HD+; small/medium/big text and view mode)
-
everything with/without protective case (product ID : 51992528)
I noticed it the first night (sunday) and since then i received two or three updates and it's still the same. Now I'm a bit worried it can be a HW thing.
OR
Could it be from a protective glass ? On second thought I dont think it is when its OK when not laying on smthing...
Thanks everyone for advice!
Have you removed the screen protector to verify that? I would advise you reset the phone after that. Don't forget to backup your data.
Is it one of those glove mode or pocket mode things?
pja1985430 said:
Have you removed the screen protector to verify that?
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Click to collapse
No I did not. I will when I buy a new one.
pja1985430 said:
I would advise you reset the phone after that. Don't forget to backup your data.
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Click to collapse
I'll try.
_a! said:
Is it one of those glove mode or pocket mode things?
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Click to collapse
Tried both. No effect.
Anybody with Honor Play who can try it?
I'm wondering if it's just me.
Sounds like a poor grounding of the display digitalizer. I’m afraid it’s a hardware defect. Mine has no problem detecting fingers when it’s on a table.
ByoBcz said:
Anybody with Honor Play who can try it?
I'm wondering if it's just me.
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Click to collapse
I can't reproduce your problem with my Honor Play. It's in a case, no screen protector though. It acts exactly the same whether it's lying down on a table or I'm holding it.
I have the same thing, bought a 15€ screen protector so I ain't peeling this off..
Gotta take a look from the settings. Will update on it soon.
Me too I am having this weird touch behavior and I don't know whether it's a hardware issue or a software one

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