Samsung Smart Switch - Samsung Galaxy Note 9 Questions & Answers

Hi all,
Can Samsung Smart Switch restore/transfer 3rd party launchers like Nova? Can it restore all my apps data?
Thanks

No, but you can do the backup and restore with "Helium Backup", create a backup of Nova Launcher inside of Nova Launcher on a SD card and restore the backup on your Note 9
liamR said:
Hi all,
Can Samsung Smart Switch restore/transfer 3rd party launchers like Nova? Can it restore all my apps data?
Thanks
Click to expand...
Click to collapse

You can do a Nova backup to an SD card or to your Google Drive and restore to your new phone.

Doing a full phone backup and restore to new phone takes some work and time. As others stated above, for Nova backup your settings to your SD card, then put your SD card into your new phone.
For texts, calls and phone settings, Samsung smartswitch will do all of that. For apps AND their data you have to use Helium. Helium is slow and often takes many tries to get certain apps to fully migrate their data. I suggest backing up the app data from your old phone, then when you install the new apps on your new phone, just have Helium install the new apps fresh from the play store but let Helium add the DATA for those apps in as they install. That has worked the best for me at least. You can try to do full app and data backup via Helium, but that takes much longer to transfer the apps and data to your new phone.
I really, really wish Titanium didn't need root to do app/data backup and migration. Titanium works so much better/faster than Helium, but at least Helium works (most of the time).

Is Helium safe?
It will not mess with warranty, knox fuse, secure folders?
Sent from my SM-N960F using Tapatalk

bat0nas said:
Is Helium safe?
It will not mess with warranty, knox fuse, secure folders?
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
It's completely safe. Does not mess with any of those things. Warranty is safe. Helium is the only non-root app and data migration tool that works (to my knowledge).

I just tried Helium, it can't backup about 70% of my apps :'(

I need help to restore my GBWhatsApp Plus chats!
On Samsung Note 8 Android Pie, GBWhatsApp Plus 6.65 ([email protected]_hoak)
1. Did my phone backup va Samsung Smart Switch.
2 . Followed the steps to get the call recording function (https://forum.xda-developers.com/galaxy-note-9/how-to/call-recording-android-9-t3846235/post78869864)
3. After my restore, when I tried to start GBWhatsApp and clicked the red button "Restore", loading bar appeared and app closes by itself.
4. Tried the following to reattempt s/n 3 but no avail:
a. Restarted my phone
b. Upgraded to GBWhatsApp Plus 6.70 (GBWAPlusv6.702.18.327_arm64v8a)
c. Restored GBWhatsApp application backup specifically from Samsung Switch
------------
P/S: I did not manually backup my chat in GBWhatsApp as I subconsciously treated that it was automatically backup-ed like the original WhatsApp / taken care of by Samsung Smart Switch.
Also, was trying to research on restoring GBWhatsApp chat backups and I stumbled on posts mentioning about GBWhatsApp folders on the file mangaer, however my phone shows WhatsApp folders instead, is this because I'm on the GBWhatsApp Plus version?
Is this all making any sense? Is there anything that I missed / else that I need to do successfully get my chats back?
Currently, I'm running GBWhatsApp 6.70 (from s/n 4b) in the meantime. Really want to get my previous chats back and later do a merge of previous and current chats.
Appreciate any kind help/advice on this! :crying:

sky5triker said:
I need help to restore my GBWhatsApp Plus chats!
On Samsung Note 8 Android Pie, GBWhatsApp Plus 6.65 ([email protected]_hoak)
1. Did my phone backup va Samsung Smart Switch.
2 . Followed the steps to get the call recording function (https://forum.xda-developers.com/galaxy-note-9/how-to/call-recording-android-9-t3846235/post78869864)
3. After my restore, when I tried to start GBWhatsApp and clicked the red button "Restore", loading bar appeared and app closes by itself.
4. Tried the following to reattempt s/n 3 but no avail:
a. Restarted my phone
b. Upgraded to GBWhatsApp Plus 6.70 (GBWAPlusv6.702.18.327_arm64v8a)
c. Restored GBWhatsApp application backup specifically from Samsung Switch
------------
P/S: I did not manually backup my chat in GBWhatsApp as I subconsciously treated that it was automatically backup-ed like the original WhatsApp / taken care of by Samsung Smart Switch.
Also, was trying to research on restoring GBWhatsApp chat backups and I stumbled on posts mentioning about GBWhatsApp folders on the file mangaer, however my phone shows WhatsApp folders instead, is this because I'm on the GBWhatsApp Plus version?
Is this all making any sense? Is there anything that I missed / else that I need to do successfully get my chats back?
Appreciate any kind help/advice on this! :crying:
Click to expand...
Click to collapse
1stly backup your whatsapp account to your Google Drive. Insert your GB SIM into your device and install whatsapp normally. There will be an option to restore from your back up,

This is the very reason why prefer Telegram over Whatsapp.
Sent from my SM-N960U1 using Tapatalk

iceepyon said:
1stly backup your whatsapp account to your Google Drive. Insert your GB SIM into your device and install whatsapp normally. There will be an option to restore from your back up,
Click to expand...
Click to collapse
You're referring to backing up previously or currently? Since I'm on GBWhatsApp Plus, I don't see the option of auto-backup to Google Drive except manually clicking back up. What do you mean by GB SIM? Original WhatsApp? I'm confused
Limeybastard said:
This is the very reason why prefer Telegram over Whatsapp.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
I felt the same when this happened. Unfortunately, most of my contacts on still on Whatsapp and I need functions from the GB mod.

Related

[HOWTO] Backup my SGS, Backup Apps, Best practices before & after flash

Good evening guys,
I tried to backup my diary entries using Titanium Backup, but when I tried to restore them on the new Firmware they didn't appear. Same for my SMS Messages...
Could you tell what exactly I have to backup?
Thank you for your help!
Backup Methods Before Flashing?
I've been using MyBackupPro, but it does not save any of my settings. I have to set up a lot of stuff like email accounts and so on every time I flash.
Is there a better way?
Have you tried titanium backup? I find it works best.
azazin said:
Have you tried titanium backup? I find it works best.
Click to expand...
Click to collapse
No I haven't yet. I read reviews of MyBackupPro, saying it's the best So I bought it.
Does Titanium Backup save preferences, including passwords and email settings?
MacGuy2006 said:
No I haven't yet. I read reviews of MyBackupPro, saying it's the best So I bought it.
Does Titanium Backup save preferences, including passwords and email settings?
Click to expand...
Click to collapse
Hey,
I believe it does, it saves all of my preferences with games like Alsphalt so it should do the same with your e-mail.
Try it, it's free.
stupid question: Is somebody working on a custom recovery image with Nandroid or something?
unfnknblvbl said:
stupid question: Is somebody working on a custom recovery image with Nandroid or something?
Click to expand...
Click to collapse
I hope someone is, that would be best option, titanium is brilliant though and has saved me a few times, I have it scheduled to backup everynight.
I also use Mybackup pro for sms and call logs etc.
neither can bring your homescreen widgets back as before.
Is there anything that saves your facebook/google links in contacts? That's the thing I find most annoying having to go back through them one by one...
Titanium backup in its current form is not functioning correctly on my phone aswell as many other galaxys users
yes - unfortunately Titanium Backup currently won't backup the databases :-(
Best backup app for galaxy?
Is there anything out there which will backup our apps, contacts etc before I flash a new rom to my phone? Is it possible in kies? I'm loath to have to link my face book and google mail contacts again
Backup apps/settings to PC? possible?
Hi all, i have seen many threads regarding backup apps such as wave/titanium pro etc but im wondering if its possible to backup to a PC?
as much as its a naughty word, i liked apples way of backing up using itunes. you simply plugged in your phone and voila its backing up into a friendly restorable format.
i just want a simple backup of my device encase i flash to others roms.
is this possible?
i don't know of such application.
but what is so bad about backing it up to the External SD card?
you want your backup to be with you all the time, so in case of "OMG! happens", you can easily Hard Reset, then restore from backup from the SD card.
once on the SD card, you can easily copy it over to your PC, the next time you hookup your USB cable.
if you want it done automatically, you can always create a script on your PC to grab X files from X folder every time the USB connects to X device
I love the backup software from PalmOS, they works automatically just as you wanted.
I never found a good one that actually works on WinMobile
in Android it's almost perfect, it just missing the part to sync the backups to the desktop automatically.
But that's a minor thing, as you can do the batch command mentioned above.
you can try this one for size, see if you like it.
http://forum.xda-developers.com/showthread.php?t=459830
Nandroid v2.0 - Full NAND backup and restore tool
else you can go for PAID applications such as... Titanium Backup and many other ones
never thought of it like that.
as for backup apps which one is proving decent? i see alot about wave and titanium backup.
Yeah... Titanium Back-up is great. You can even try MyBackup Pro. Both are equally good.
MyBackup Pro restores all the apps perfectly but is not able to link those to the Android Market...
what do you guys use to backup all your data before changing firmware
I already flashed my girlfriend's galaxy S twice
and each time i was installing and configuring the device as she want...
Once again there is a new firmware that correct some interesting part (GPS)
but i REALLY don't want to loose 2 hours of my time to
a: install the apps my gf has
b: configure the device (font, ring tone, volume ...)
so question : what are you using to save the time of installing/configurating...
thanks in advance
I'm also interested to know how you make it.. Thanks
Sent from my GT-I9000 using XDA App
I use titanium backup. Gotta root your device first though.
Sent from my GT-I9000 using XDA App
Been using Titanium Backup (donated ver.), so far so good.

[Q] Go SMS Pro

I always backed up the settings.
After I installed cyanogenmod I restored all my apps using Titanium backup manager.
When I open Go SMS Pro it does not show any of my messages. I tried restoring from previous back ups.
Please help Thanks
Trystan34 said:
I always backed up the settings.
After I installed cyanogenmod I restored all my apps using Titanium backup manager.
When I open Go SMS Pro it does not show any of my messages. I tried restoring from previous back ups.
Please help Thanks
Click to expand...
Click to collapse
If you have Titanium Backup Pro....think you can extract from the Nand backup...I would suggest you to try MyPhone Explorer where you can backup your apps, messages and contacts+files to the computer easily via wi-fi, USB, BT as well.
Hope this helps.
SREEPRAJAY said:
If you have Titanium Backup Pro....think you can extract from the Nand backup...I would suggest you to try MyPhone Explorer where you can backup your apps, messages and contacts+files to the computer easily via wi-fi, USB, BT as well.
Hope this helps.
Click to expand...
Click to collapse
I have tried extracting from nandroid and still not appearing.
I had saved a message in private box and it is there but the other messages are not.
Trystan34 said:
I have tried extracting from nandroid and still not appearing.
Click to expand...
Click to collapse
This feature is only with TB Pro and not in the free version.... u have that?
I know I have the pro version and have restored the app from it and it's still not there.
I think I backed up settings and not the actual messages.
I thought titanium backup would restore it though
Trystan34 said:
I know I have the pro version and have restored the app from it and it's still not there.
Click to expand...
Click to collapse
Did u do the batch restore?with apps+user data?how was it?
yes it did not work. On the stock rom there was a app that backed up I think messages, contacts, calander etc. Do you know what it was? Maybe I could use that to get them back?
Trystan34 said:
yes it did not work. On the stock rom there was a app that backed up I think messages, contacts, calander etc. Do you know what it was? Maybe I could use that to get them back?
Click to expand...
Click to collapse
I am not sure if I used it.I agree there was something which used the battery and drained it fast....think the devs removed it as we can use the TB for almost all things....
My sim contacts don't show up in cm also.
Titanium doesn't save sms, at least for Go, I've never had them restored except for private box. The only way is to save them from within Go. Try Appextractor that can retrieve sms from nandroid.
Trystan34 said:
My sim contacts don't show up in cm also.
Click to expand...
Click to collapse
Open the Contacts and I remember there is something to be selected, to show the SIM+Phone contacts....if not, only the phone contacts are only shown. Check the CM thread...you will get some answer there....
BTW perhaps Go just read sms in stock sms app that's why they are not saved by titanium. Try to restore stock sms app's data.
If you backed up the sms you will find them in GOSMS/backup just take the latest backup and paste it into /sdcard/GOSMS/backup/SmsRestore and then from GO SMS app restore the msges.
Hello!
For backup of your SMS, calendar and contacts use MyPhoneExplorer – as already stated - it is free and will backup those including all SMS.
Titanium backup is good for your apps – but since you contact/sms/calendar app has changed it with the update to CM7 – Titanium won’t help you cause it only restores data for specific apps – and if they aren’t there it doesn’t restore the data for them.
As for the contacts from SIM - did you do import from SIM?
Striatum_bdr said:
Titanium doesn't save sms, at least for Go, I've never had them restored except for private box. The only way is to save them from within Go. Try Appextractor that can retrieve sms from nandroid.
Click to expand...
Click to collapse
THANK YOU!!!!!!!!! I used Appextractor and it worked!!! You are the best!!
I am so happy now!
Medizinmann said:
Hello!
For backup of your SMS, calendar and contacts use MyPhoneExplorer – as already stated - it is free and will backup those including all SMS.
Titanium backup is good for your apps – but since you contact/sms/calendar app has changed it with the update to CM7 – Titanium won’t help you cause it only restores data for specific apps – and if they aren’t there it doesn’t restore the data for them.
As for the contacts from SIM - did you do import from SIM?
Click to expand...
Click to collapse
Yes I have and it says "No contacts on your SIM card." I have tried my sim card in another phone and there is contacts.
I have tried AppExtractor and it restored contacts!! They still not showing from sim though
Hello!
I don't use contacts from SIM since my old Nokia 3210-days - so I don't know any other methods...sorry...
You could try to bluetooth the contact using your other phone - if it is able to or try to export some other format (i.e. vcal).
I used Thunderbird with plugin for vcal to import my old contacts from my SE P1i.
Me too, I use only google sync.
Ok. Thank you for all your help.
I have got them back using AppExtractor. On the stock rom contacts there was a option to import facebook contacts. Is it possible in cm?
Hello!
I don't use facebook - so I will guess...
I am pretty sure it should be automatic if set it up in...
setting > accounts & sync
...if you have installed the facebook app - that is - of course...
When you set it up to sync with calendar/contacts it should do so automatically - at least this is the way it does with my MS Exchange and WhatsApp account.

Helium (formerly Carbon) - Backup/Restore

Hi folks,
I've done a fair bit of searching and although it has been briefly discussed before I can't see any recent mentions about Helium (aka Carbon) from clockworkmod (https://play.google.com/store/apps/details?id=com.koushikdutta.backup&hl=en).
The Google Play store page for the app mentions that the app doesn't work on the Xperia S and Z due to some changes Sony made, however when I first got my Xperia Z (at launch in the UK), I was able to backup app data (and some apks) from my Galaxy S3 and restore them onto the Xperia Z without any issues.
Given there have been a few software updates from Sony since launch, does anyone have any recent experience with Helium, specifically whether it works correctly to backup and restore to the Xperia Z? I couldn't find a suitable thread or forum to try to ask the developer directly what the specific issues were with the Xperia S and Z that led to the warning on the app page.
I had a problem restoring Apps with this app after full factory reset. It always crashed. Tried to restore from SD card and CLOUD. on my galaxy s3 it works fine. The build in sony's backup and restore app is doing great.
neoxkid said:
I had a problem restoring Apps with this app after full factory reset. It always crashed. Tried to restore from SD card and CLOUD. on my galaxy s3 it works fine. The build in sony's backup and restore app is doing great.
Click to expand...
Click to collapse
Thanks for the reply. What does the Sony app actually backup? Does it include some/all apks and the actual app data too (e.g game progress)?
Yes, it includ app+data, even clock alarms
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Helium kept telling me that I had a backup password which I had never set.
fits79 said:
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Click to expand...
Click to collapse
Hi, the problem is your rom
No it ISN'T the my rom.
And that is because i try it into to galaxy s2.
01. With Oficial and NOT root 4.0.3 sales code eur
02. With oficial 4.1.2 nordic sales code nee
So........
I decided to unlock and root my phone. So I did some backups with mybackup pro and decided to give a try to helium (because I never managed to restore the data of the apps with mybackup pro, just with root). I did the backup, saved it on the internal storage, copied it on my computer, unlocked my phone, rooted it, installed helium, copied the backup to the internal storage and... when i try to restore the backup from the internal storage it doesn't find it... I am now trying to reinstall it, don't give it su and see if I see the backup... if I don't see it... well.. idk what to say... I do a backup and then I cannot restore it? nice (sarcastic)
Edit: no.. I cannot find the backup
dreamxp said:
Helium kept telling me that I had a backup password which I had never set.
Click to expand...
Click to collapse
yes same problem here, it seems the devs of this app are idiots
I started using this for the first time last week. Now I'm making a new backup and it is asking me to connect my phone to the computer again. do I need this each time I create a backup to my external sd card?
Samribi said:
I decided to unlock and root my phone. So I did some backups with mybackup pro and decided to give a try to helium (because I never managed to restore the data of the apps with mybackup pro, just with root). I did the backup, saved it on the internal storage, copied it on my computer, unlocked my phone, rooted it, installed helium, copied the backup to the internal storage and... when i try to restore the backup from the internal storage it doesn't find it... I am now trying to reinstall it, don't give it su and see if I see the backup... if I don't see it... well.. idk what to say... I do a backup and then I cannot restore it? nice (sarcastic)
Edit: no.. I cannot find the backup
Click to expand...
Click to collapse
I have the same problem... Hi%5... hope somebody will look into this matter ...
---------- Post added at 11:20 AM ---------- Previous post was at 11:03 AM ----------
If you're still interested.. (if u want the app data. i.e : savegames) I found a way.. Just keep those backup files in your computer. And then download the apps you want to restore.. Then make backups of them again.. Then they will have those backup up files in the "Carbon" folder. Then copy the folders inside without the "nomedia" file. It then the app will show the backup & viola... Apps restored...
Sent from my Xperia V using xda app-developers app
fits79 said:
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Click to expand...
Click to collapse
Same issue for me
Helium works fine for me, only problem is that messages are stored 'the wrong way' in Sony stock-ROM's last time i tried one of those.
Urticant2 said:
Hi, the problem is your rom
Click to expand...
Click to collapse
I had the same problem, just unplug your phone from the usb and it works
mljjlm said:
Helium works fine for me, only problem is that messages are stored 'the wrong way' in Sony stock-ROM's last time i tried one of those.
Click to expand...
Click to collapse
Is there something weird about the way messages are stored in general? Everything else seemed to work - the one thing I can't seem to figure out is how to restore text messages (com.android.providers.telephony.ab) - I've tried to do it as a whole app using the PC interface, tried copying the folder as a replacement via Android File Transfer to the 'carbon' folder, etc.
When I try to restore via helium server, it quickly shows me everything as restored but I don't see the messages. When I try to do it manually (e.g. force copy), I don't see an option under "Restore and Sync" to actually select messaging.
Am I missing something stupid / obvious? The raw data seems to be there (for example, call logs were uploaded just fine, text messages seem to have an issue).
--Dan
bfettd said:
Is there something weird about the way messages are stored in general? Everything else seemed to work - the one thing I can't seem to figure out is how to restore text messages (com.android.providers.telephony.ab) - I've tried to do it as a whole app using the PC interface, tried copying the folder as a replacement via Android File Transfer to the 'carbon' folder, etc.
When I try to restore via helium server, it quickly shows me everything as restored but I don't see the messages. When I try to do it manually (e.g. force copy), I don't see an option under "Restore and Sync" to actually select messaging.
Am I missing something stupid / obvious? The raw data seems to be there (for example, call logs were uploaded just fine, text messages seem to have an issue).
--Dan
Click to expand...
Click to collapse
Hmm.. I just used the SD-card backup, so I don't know about other stuff
mljjlm said:
Hmm.. I just used the SD-card backup, so I don't know about other stuff
Click to expand...
Click to collapse
So I came up with a solution based on what works for others. Why this works when it didn't previously is beyond me, but hopefully someone else can use it if individual parts of their Helium backup don't work properly (in theory it should work for any app / SQL dataset). The whole point of Helium is that we're running non-rooted phones and so Titanium Backup or the like aren't applicable. For reference, I'm running an N4 to OSX 10.7.x
1. Use the Helium Server to create a full backup.
2. Wipe phone or whatever you need to do (I had to do a factory reset for Google since it's an N4 and my proximity sensor is dead).
3. Install the apps you had previously via Play Store (pain in the a**).
4. Run Helium server and upload the backup data.
5. Update apps as needed (should be auto but who knows for individual stuff).
6. Check app data in apps. Texts are obviously easy to see for me. Hopefully everything restored nicely for you here.
***Now for the bit for people who got corrupted restores.
7. Unzip the backup file on your computer, select the .ab files that correspond to the missing / corrupted restores and then zip those into a new file on your computer (for step 9). Keep these files handy in unzipped form as well for step 10.
8. Perform a new Helium backup of those sections onto the internal SD card (yes it will be blank, worry not).
9. (Optional step): Run Helium server and upload that new zip file (with the stuff that didn't make it) alone. Try restore. Unlikely to work but worth a shot.
10. Running Android File Transfer, find the SD card, find the folder 'carbon' and then find the corresponding sub-folders that have the modules that were corrupted. Replace the SD card backups of the broken modules with the good ones from your computer.
11. Run Helium restore again, but only for the sections you want (I swear, for me Messaging didn't show up the first few times but after step 10 it did).
12. Wait, hoepfully it works well. I would reboot after running the restore to a) kill Helium and b) confirm functionality.
FWIW, my telephony.ab was 1.8MB and took SIX hours to restore. Seriously. Yeah yeah, that's a lot of texts but six hours? I've since added "SMS Backup & Restore" to my phone and will probably just use that, map out my phone layout and functionality and just manually replace apps from now on since most data is in the cloud. You lose some stuff, but prima facie it's boat tons easier.
Hopefully that helps someone else who had the same issues.
--Dan
Somehow my phone got soft factory reset (lost all the apps but the files) when i tried to install the apps that I had before it throws a play store error while installing saying it couldnt be installed because of an unkown error "-24" plz helpp
Why are you mocking Koush? Yes the Koush. He made this app. He specifically said in the app description that:
Note: Helium is NOT available to Motorola devices. This is because Motorola phones have a bug that break Android's backup mechanism. Until this is fixed by Motorola, Helium will not work on those Androids. You can download Helium manually here:
http://download.clockworkmod.com/apks/Backup.apk
If you find that Helium *does* work on your Motorola Android, please notify me.
Note: Some Sony devices have issues with Helium. This includes the Xperia S and Xperia Z. Sony has *disabled* backup on these devices completely.
Click to expand...
Click to collapse

[nearSOLVED] Restoring WhatsApp chat history after installing Team Canjica's CM11 ROM

Hi
I've installed [Team Canjica] CM11 ROM yesterday, and it works very well.
However, after installing Whatsapp, Whatsapp displays a message about it being a custom ROM and therefore not fully supported.
It then attempts to restore the chat history and after some lengthy processing, says it couldn't restore the history.
Otherwise Whatsapp works normally and is able to send and receive messages.
I am very interested in restoring my chat history, and unsuccessfully tried the methods suggested on Whatsapp's support website, as well as by their support email.
Can anyone help me, please?
ArcSer said:
Hi
I've installed [Team Canjica] CM11 ROM yesterday, and it works very well.
However, after installing Whatsapp, Whatsapp displays a message about it being a custom ROM and therefore not fully supported.
It then attempts to restore the chat history and after some lengthy processing, says it couldn't restore the history.
Otherwise Whatsapp works normally and is able to send and receive messages.
I am very interested in restoring my chat history, and unsuccessfully tried the methods suggested on Whatsapp's support website, as well as by their support email.
Can anyone help me, please?
Click to expand...
Click to collapse
I am not 100% sure, but messages should be somewhere in Whatsapp folder on internal or external SD card. See if you did not delete it. You tried to restore them in the past on some other ROM?
shut_down said:
I am not 100% sure, but messages should be somewhere in Whatsapp folder on internal or external SD card. See if you did not delete it. You tried to restore them in the past on some other ROM?
Click to expand...
Click to collapse
Chat history files are indeed there on my storage on /Whatsapp/databases, and although whatsapp finds them and attempts restoring them, it repeatedly fails to restore them.
I have tried removing and re-installing whatsapp several times, even with older backup files too, unsuccessfully :crying:
Any suggestions?
ArcSer said:
Chat history files are indeed there on my storage on /Whatsapp/databases, and although whatsapp finds them and attempts restoring them, it repeatedly fails to restore them.
I have tried removing and re-installing whatsapp several times, even with older backup files too, unsuccessfully :crying:
Any suggestions?
Click to expand...
Click to collapse
Not sure. Try to transfer that folder to other storage (on external if it is on internal now). If that does not help try with other ROM and see what happens. I used CM11 and I have restored Whatsapp chats without problem as I remember.
shut_down said:
Not sure. Try to transfer that folder to other storage (on external if it is on internal now). If that does not help try with other ROM and see what happens. I used CM11 and I have restored Whatsapp chats without problem as I remember.
Click to expand...
Click to collapse
Thank you, I've tried moving to another storage but it hadn't worked.
Which CM11 ROM have you used?
ArcSer said:
Thank you, I've tried moving to another storage but it hadn't worked.
Which CM11 ROM have you used?
Click to expand...
Click to collapse
I am not sure what version, but I think one or two before newest one.
[Partially SOLVED]: WhatsApp+ restored my chat history
Hi all.
I have installed WhatsApp+ (I am not sure but I think it is currently in Hebrew only).
It needs installing from the SD card, and is not available in PLAY store
WhatsApp+ restored my chat history.
Having my chat history "back" I removed WhatsApp+ and installed WhatsApp (original) again, but it again failed in restoring my chat history, so I re-installed WhatsApp+ and will use it for now.
If anyone needs help with the Hebrew on WhatsApp+'s site I will gladly help.
Good Luck!
Maybe there is an option in whatsapp+ to do a backup, and later to do manual restore in org app
Sent from my GT-I9070 using Tapatalk
Closed Force said:
Maybe there is an option in whatsapp+ to do a backup, and later to do manual restore in org app
Sent from my GT-I9070 using Tapatalk
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You're right, there is - the same as in WhatsApp.
It produced the same failure to restore in WhatsApp, although whatsapp+ successfully restored.
Until I find another option to restore I'll stick with the WhatsApp+ for the time being.
Optionally I may send myself selected chats by mail, like in WhatsApp.
@ArcSer
Just keep Whatsapp+, no?
I use it too from the last year and it's way better than original one.
Inviato dal mio GT-I9505
@AntaresOne
Yes indeed. Seems just fine so far
whatsapp+
If anyone needs help with the Hebrew on WhatsApp+'s site I will gladly help.
Pls help me to get that link. I have tried it from the link, its asking for th permission. So pls send the ling. thanks in advance
This thread is old, but my experience maybe can help someone
I had the same problem, because I swapped between LineageOS derivated ROMs for tests (but not on Galaxy S Advance I9070).
I backupped key file from /data/data/com.whatsapp/files and wa.db from /data/data/com.whatsapp/databases.
For the first test, I followed this advices from this thread: https://forum.xda-developers.com/general/help/whatsapp-whatsapp-offer-backup-restore-t3342014:
Prerequisites:
1) Whatsapp Viewer (Links are forbidden for new users, you will find it at Github)
2) msgstore.db.cryptX from a backup (the "X" from msgstore.db.cryptX stays for the version of message database encryption)
3) key file from /data/data/com.whatsapp/files from a backup
4) Whatsapp must not have been started before
5) Phone number / SIM of backup and restore phone must be identical
6) Wifi connection for verification process
Procedure:
1) Install Whatsapp, but do not start it
2) Extract msgstore.db from msgstore.db.cryptX with the help of Whatsapp Viewer (the "X" from msgstore.db.cryptX stays for the version of message database encryption)
3) Copy msgstore.db to /storage/emulated/0/Whatsapp/Databases
4) Start Whatsapp and hit "Restore" when it's offered
5) Wait for "Initialisation" to finish. It took about 3 minutes in my case. So be patient.
6) Enter Name and assign a profile picture, hit next
7) Finish!
but nothing. I uninstalled Whatsapp.
For the second test, I installed Whatsapp again, left (only) msgstore.db in /storage/emulated/0/Whatsapp/Databases and copied key and wa.db files into their folders, overwriting the original files. Whatsapp crashed and I uninstalled Whatsapp again.
For a third test, I installed Whatsapp again (all untouched after second test), but maybe the key file automatic overwritten during the app initialization, because now Whatsapp working and it restored successfully chat history!!
After these tests, I think that the only files to leave/overwrite are: wa.db in /data/data/com.whatsapp/databases and maybe decrypted msgstore.db in /storage/emulated/0/Whatsapp/Databases (but I think that also encrypted one should work).
Hy,
Just want to give my impression about using Whatsapp+ or GB Whatsapp or other 3rd party Whatsapp App, dont forget that Whataspp can BAN your number if they find you're using any other program instead of the original APP, it happened to a friend of mine so be careful not to use those fancy things that the original App doesnt have, even more, we all still don't knowhow safe is our data while passing through this 3rd party Apps, they look good and have nice features but it may have a high cost.
BR
I had same problem because install LineageOS on galaxy a7 2017,
but I have done these stuff and my whatsapp has worked corroctly:
0- install simulator android and install whatsapp and sign your number then restore your chats then go to internalStorage>whatsapp
1-cory backups and databases folders to safe place
2-go to Internad Storage>Android>data>com.whatsapp then copy cash folder to safe place
3-install whatsapp on your phone and not login.
4-go to setting > permission and allow whatsapp access to storage,camera,mic,...
5-copy all of files databases,chash,backups to your phone with same directories( databeses and backups copy to >> internalstorage>whatsapp and chash copy to internalstorage>android>data>.com.whatsapp)
6-now sign in your whatsapp
7-Enjoy it.

Does Smsung backup in Pie backups app data or just the aps (apk files)?

I want to do a factory reset. And the app doesn't save data on cloud.
Will built in backup/restore work in my case?
I found my app in Google Drive backup folder. So at least the app I am interested is safe.
But still need an answer regarding how Samsung backup works.
Thanks!
Not sure about Smart Switch but the normal backup that you restore when you setup your phone initially, does not backup app data or the APK. It just reinstalls from the Playstore.
bat0nas said:
I found my app in Google Drive backup folder. So at least the app I am interested is safe.
But still need an answer regarding how Samsung backup works.
Thanks!
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Samsung cloud backup will backup your apps, data and settings.
Here you go https://www.samsung.com/us/support/answer/ANS00060517/
Wesleyjah said:
Samsung cloud backup will backup your apps, data and settings.
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Wesleyjah said:
Here you go https://www.samsung.com/us/support/answer/ANS00060517/
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Click to collapse
Yeah, this is exactly what I was talking about, I've backup and restored my phone from Samsung Cloud atleast 20 times already and it has never restored app data. It will backup a list of the apps you have installed and install that list when you initially setup the phone but that's it.
willhemmens said:
Yeah, this is exactly what I was talking about, I've backup and restored my phone from Samsung Cloud atleast 20 times already and it has never restored app data. It will backup a list of the apps you have installed and install that list when you initially setup the phone but that's it.
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I always backup apps with Google and data, desktop settings, and other settings with Samsung cloud backup. I have never had problems with restoring after that.
---------- Post added at 08:39 PM ---------- Previous post was at 08:34 PM ----------
Have you followed this steps?
https://www.samsung.com/au/support/mobile-devices/how-to-restore-data-from-samsung-cloud/
Wesleyjah said:
I always backup apps with Google and data, desktop settings, and other settings with Samsung cloud backup. I have never had problems with restoring after that.
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You aren't understanding this question, he wanted the app data backed up, so after he resets his phone, the app is exactly how it was before the reset. Google's backup doesn't do that either. The only way I'm aware to have that backed up is Titanium Backup, which requires root.
Like I wrote, when I backup with booth Google and Samsung cloud. My apps data and settings are exactly like before after Factory reset and restore.
Ok so.. To be clear.. Nothing.. Nothing backs up the apps data like titanium backup.. I used it long time ago, but i stopped rooting since few years.
Now the difference between samsung backup or cloud or switch (all almost does the same thing) and Google backup cant be determined..
Here is my experience..
Google backup does backup apps data and settings perfectly when using a pixel phone.. So pixel to pexil..
Samsung cloud or switch does backup SOME apps data (Samsung to Samsung). And does backup the majority of Samsung native apps and settings (always misses something when restoring)
However, i noticed that as long as you are backing up and restoring to the same phone (same device not only same brand) then either Samsung or Google do restore the most possible..
You have to keep in my mind that there are apps that i couldn't restore its data no matter what, and mostly these apps are the ones that have higher authentication (Instagram, WhatsApp, shipment tracking apps, banks apps and so on).. But i was always able to restore apps like Talon or Fenix (twitter apps)..
I believe that some apps do allow restoration as long as its coming back to the same exact device (simple formate and restore) but others dont no matter what..
Recently i did a factory reset after updating to pie (i didn't factory reset during the beta so my apps where already setup on pie) so moving from pie to pie in samsung and same device using SD card and Samsung switch. I would say most of samsung settings where restored, 40% of my apps data restored, i had 2 or 3 apps completely not restored and i downloaded them again from play store.. Most of samsung native apps settings were restored..
I would advice, doing both Samsung switch and Google backup (keep in mind that Google back is now activated and u can manually backup ur device anytime) thats what i did, and when i restored the last time, i restored from both, because when u do the setup, first google asks you if you want to restore then samsung asks you too.. So i did both.. And i would say it worked better than what i expected, minimal setup overall compared to a fresh device setup.. But expect an hour or 2 of double checking of you do check all apps after restoring like me..
This thread is relevant to me. I want to root my phone, but first I want to backup my apps and data. I know in future I can use Titanium Backup but how to backup now without root. Is everyone using Smart Switch and Google Backup. I looked at Helium but most apps say they can't be backed up.

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