Notification icons on AOD auto disappear. Is it a bug? - Samsung Galaxy Note 9 Questions & Answers

Hi folks,
I used Note8 for a year and recently upgraded to the Note9.
I've noticed that when I have notification icon on the AOD screen (for example from Viber, and also from other apps) and I have not checked it, it will automatically disappear after a while (I don't known how long exactly, about 5-10min).
This issue has never happened on my Note8 before.
Do you guys notice this issue?
And how to deal with it. I don't want to miss any notification.

Wow, nobody faced with this problem?
So weird.

vndnguyen said:
Wow, nobody faced with this problem?
So weird.
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I actually have on my note 8, it was the app power monitor. I had to turn it off so my notifications wouldn't disappear

Ooh, I see. I will check it out.
Thank you

Related

notification sound iven without the notification

hey,
i recently bought my grand father a note 5 and there is 5-6 times a day a sound, like his notification but when he open the screen he sees nothing new...
i turned off the NFC, and recently also the briefing....what can it be?
tnx!
xtract1 said:
hey,
i recently bought my grand father a note 5 and there is 5-6 times a day a sound, like his notification but when he open the screen he sees nothing new...
i turned off the NFC, and recently also the briefing....what can it be?
tnx!
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Turn off notification reminder? Maybe it's reminding you of a hidden notification. Maybe it's Gmail.
i've already turn it off - still beeping
I have this but every sunday! Its not a calendar entry...!
xtract1 said:
hey,
i recently bought my grand father a note 5 and there is 5-6 times a day a sound, like his notification but when he open the screen he sees nothing new...
i turned off the NFC, and recently also the briefing....what can it be?
tnx!
Click to expand...
Click to collapse
hi ,
well in my case ("many " months back ) can't remember facts clearly ,
i also had similar issues with a notification sound and no visible notifications .
But i can remember , that i eventually pinpointed sound , too the Smart Manager app .
Every time it optimizes some apps , it gave me this sound ,but no visible notifications in statusbar .
Sorted it out ..no such issues ever .!
Not saying this is your issue ,but it was mine .!
good luck .

Missing notification because no sound

Since beginning i have my phone I'm facing this issue... most of time I'm don't hear even feel the vibration of some notifications. For example, I have the phone in my hands and put it into my pocket, 2 minutes later I take my phone again and there are notifications from gmail, whatsapp, etc, notifications that didn't beep or vibrate.
What can I do? Maybe I mess up some settings or something.
Thanks guys.
Conito11 said:
Since beginning i have my phone I'm facing this issue... most of time I'm don't hear even feel the vibration of some notifications. For example, I have the phone in my hands and put it into my pocket, 2 minutes later I take my phone again and there are notifications from gmail, whatsapp, etc, notifications that didn't beep or vibrate.
What can I do? Maybe I mess up some settings or something.
Thanks guys.
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Check your Notification Settings to make sure the app(s) in question are turned on. If so, look at Advanced Notification Settings...my wife's were set to "Show silently" once and that was the fix. Good luck.
Sent from my SM-N950U using Tapatalk
zonly1 said:
Check your Notification Settings to make sure the app(s) in question are turned on. If so, look at Advanced Notification Settings...my wife's were set to "Show silently" once and that was the fix. Good luck.
Sent from my SM-N950U using Tapatalk
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All my settings are ok.... is really frustrating because I loose whatsapp, gmail, etc.
Same issue
I have the same issue after the Oreo update ,, with two different phones (a S8+ and a Note 8),notifications sound/vibration stopped working. Tried factory reset and the problem persists
The solution is restart the phone and the notification sound/vibration back again...
It looks that also Pixels users have the same issue https://forum.xda-developers.com/pixel-xl/help/notification-sounds-stop-randomly-pixel-t3720585
Conito11 said:
All my settings are ok.... is really frustrating because I loose whatsapp, gmail, etc.
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Also make sure none of those apps are sleeping, check the whitelist for those apps.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Also make sure none of those apps are sleeping, check the whitelist for those apps.
Sent from my SM-N950U using Tapatalk
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That's could be. Thanks you very much.

Screen lits up, get notification sound, but no message

Hello, as the title says this is what's happening to my phone at the moment. Happens randomly through the day, and I've no idea how to fix it. Has anyone had it happen to them and know a fix for this?
Same thing with mine. Are you at DP4?
nmmklp said:
Same thing with mine. Are you at DP4?
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I'm not really sure how to check that. Got this phone a couple of days ago, and its 8.1.0.
Developer Preview 4. But it you are not.
Hi, I've talked about this in the general forum. It's the wifi disconnecting for a splitsecond and giving you standard notification behavior. I don't think you can turn off the sound for this without impacting more important sounds, I have looked really hard! ?
Tondern said:
Hi, I've talked about this in the general forum. It's the wifi disconnecting for a splitsecond and giving you standard notification behavior. I don't think you can turn off the sound for this without impacting more important sounds, I have looked really hard!
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Thanks for your work! It's really weird then, cuz my internet works fine everywhere else. I noticed it yesterday as well that I only get the notification sound when wifi is on, but thought some app was doing it.

whatsapp notification push issue

Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
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Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk
carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
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I tried still the same problem
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
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Have you put the app to sleep?
Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
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Make sure you turn this off.
I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE
zeanong said:
Make sure you turn this off.
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Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk
insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
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Hi, How did you solve your problem?
JazonX said:
Hi, How did you solve your problem?
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Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
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When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.
This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
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The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
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Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
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Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.

Issue using Gboard with unlocked US model

I have an unlocked, unmodded Snapdragon Note 9 running the latest O build. My issue admittedly is stupid but drives me nuts. I use the Google keyboard and I like the click sounds on tbe keyboard. Whenever I power cycle my phone the keyboard click sounds are silent. If I go into settings the keyboard sounds are still toggled on but no sounds. If I toggle off then on the click sound come back.
Is this a Samsung issue (my guess) a Gboard issue (I've emailed repeatedly but no response)
Any insight would be appreciated.
Birdsfan said:
I have an unlocked, unmodded Snapdragon Note 9 running the latest O build. My issue admittedly is stupid but drives me nuts. I use the Google keyboard and I like the click sounds on tbe keyboard. Whenever I power cycle my phone the keyboard click sounds are silent. If I go into settings the keyboard sounds are still toggled on but no sounds. If I toggle off then on the click sound come back.
Is this a Samsung issue (my guess) a Gboard issue (I've emailed repeatedly but no response)
Any insight would be appreciated.
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It's a feature to prevent you annoying everyone else in the room.
I'm sitting in the stands watching my son's travel basketball game when I read this and laughed out loud thanks ?
I find glitches with O beta including yours. Also with telegram notifications if one changes them to silent and minimized it reverts back to default pop up again.
Sent from my SM-N960U1 using Tapatalk
Birdsfan said:
I'm sitting in the stands watching my son's travel basketball game when I read this and laughed out loud thanks
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No problem! :laugh:
Can someone else with the same makeup or any for that matter, confirm if the same thing happens to their Gboard?

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