Problems with honor play - Honor Play Questions & Answers

Hi i just purchased my honor play on Tuesdays
I had problems with installing large apps i get error 495 from google play
In attempet to fix it i tried to do factory reset my memory usuage became very high for no reason it was 1.5-2gb now it stays 2.15-2.5gb with nothing on like now with using chrome it has 2.3-4.0gb free anyone knows how to fix any of my issues?
Thx inadvance

i have the same problem, any solution?

That is normal.
2.4GB~ out of 4 is usually what i get.

You want high memory usage otherwise there'd no no point in having it there in the first place.

to fix issue
Yaragl said:
Hi i just purchased my honor play on Tuesdays
I had problems with installing large apps i get error 495 from google play
In attempet to fix it i tried to do factory reset my memory usuage became very high for no reason it was 1.5-2gb now it stays 2.15-2.5gb with nothing on like now with using chrome it has 2.3-4.0gb free anyone knows how to fix any of my issues?
Thx inadvance
Click to expand...
Click to collapse
hi,
1. make sure that you are using a perfect network, if that dont work
2. clear the google play service data and google playstore data and force stop .
then try to download it should work in most of the cases.
if nothing works
1 .backup your data with hisuite (if you have a pc) or sync with huawei cloud ., then reset your device .
2. wait for android pie to fix
if nothing works , please consult a service center near you

You guys need to understand the way ram works in phones is ENTIRELY different from that of PCs.
Higher the ram usage, better the performance as most of the apps are already in memory and the processor doesnt have to waste energy to bring that app into memory..
Memory will be an issue if the ram usage goes above 3.5gb or so.. Anything below is ok!

Related

[Q] Excessive data usage on Cyanogenmod 10.1

Hi, some months ago, I put cyanogenmod 10.1 on my Galaxy Ace. It wasn´t very fast, but caused no problems and was usable. This morning, I woke up only to find out that my phone used lots of data overnight. I got a text from my carrier saying I'm 2,5 gigs = 100 euro's past my limit. The Android data usage menu states that the Google Play store used 2.23 GB, but auto updating via mobile network is disabled and I only have 7 apps installed.
I know that I can't undo the usage, but I'd like to know what may have caused this excessive data usage.
i.imgur com/tOiCXEH.jpg (I can't post links yet, so I put it this way)
sgalaxyace said:
Hi, some months ago, I put cyanogenmod 10.1 on my Galaxy Ace. It wasn´t very fast, but caused no problems and was usable. This morning, I woke up only to find out that my phone used lots of data overnight. I got a text from my carrier saying I'm 2,5 gigs = 100 euro's past my limit. The Android data usage menu states that the Google Play store used 2.23 GB, but auto updating via mobile network is disabled and I only have 7 apps installed.
I know that I can't undo the usage, but I'd like to know what may have caused this excessive data usage.
i.imgur com/tOiCXEH.jpg (I can't post links yet, so I put it this way)
Click to expand...
Click to collapse
Maybe a app dowloaded data over the night?
I though of something like a gameloft game app who needs lots of data..
Sent from my GT-S5830 using xda app-developers app
you must have installed apps like facebook and gmail etc and left background data and auto sync on which sucked up your free data so i would suggest that you should disable background data when not using phone especially playstore
sgalaxyace said:
Hi, some months ago, I put cyanogenmod 10.1 on my Galaxy Ace. It wasn´t very fast, but caused no problems and was usable. This morning, I woke up only to find out that my phone used lots of data overnight. I got a text from my carrier saying I'm 2,5 gigs = 100 euro's past my limit. The Android data usage menu states that the Google Play store used 2.23 GB, but auto updating via mobile network is disabled and I only have 7 apps installed.
I know that I can't undo the usage, but I'd like to know what may have caused this excessive data usage.
i.imgur com/tOiCXEH.jpg (I can't post links yet, so I put it this way)
Click to expand...
Click to collapse
You should install 3G Watchdog in Play store for a better control in the use of your 3G, a game, facebook, twitter, google sync is the cause that your phone use a lot of data. Cheers and be careful with your 3g use.

Problem accessing Youtube and Play Store

Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Prerna said:
Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Click to expand...
Click to collapse
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps usning another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acees with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
DroidHackeR said:
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps using another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acces with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
Click to expand...
Click to collapse
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Prerna said:
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Click to expand...
Click to collapse
1)It's possible sometimes your networks proxy enforce your google id not to be sign in into specific apps you have mentioned and yes sometimes low network coverage also causes the issues like offline or sign in errors like please check network connection due wireless functionality limitations
2)I am curious about one thing if you have tried almost all the solutions found on google as well as your own, is it that much impossible for you to make backup of your current imp data and give a try to hard reset?? If i am not wrong, please give it a try because sometimes software glitches also causes the app crashes or network errors
3) Next thing sometimes your stock software gets corrupted due to some fatal malwares so many system apps as well as third party apps pretended to show errors like unfortunately process is stopped also some network related issue, so one solution you can try is to re-apply or update your current stock firmware..i.e. if update is unavailable you can fresh install same firmware version again on your phone which most of the times resolves the issue
4) As i mentioned in my first post you should give a try to any high speed mobile network like LTE or 5ghz band Wi-Fi which gives constant access to internet connection which probably help you to figure out exact issue i.e. with modems or connection your using or with your device itseld due to corrupted software
5)Please mention your device model no,country,your mobile network provider information so that it would be easy to figure out your issue
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Prerna said:
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Click to expand...
Click to collapse
1)Ohhhk now i got, i assume you might be using Indian Variant with indian mobile network providers as per your username 'prerna'
so your device might be factory unlocked SM-N920C
2)So you should try on any faster network provider or incase wifi to check if problem is due to weak singal strength or specific with your device software integration
3) And i think you should give a try to dr.ketan's nougat rom which is based on latest nougat firmware which will might help you to overcome your issue as new base,new kernel will help you to get stable connectivity
4)If your running dr.ketans MM 6.0.1 based rom then download latest N5 nougat rom to flash
5)I know u might not new in flashing custom roms ad your running a custom one only from 8 months but once again be sure to enable 'oem unlocking' and 'usb debugging' options from developers option before flashing latest twrp version(Don't worry u can flash dr.ketans rom using any 3.0 twrp version ur running now but if latest version with stability and improvements available for your device then you can install it as per your requirement) if your running old one or before flashing nougat based N5 rom by dr.ketan

ZTE A2016 sometimes restarts itself !?

Hi,
Recently I bought ZTE Axon A2016 Elite. From Gearbest.com.
My phone started to restart itself. Usually in the evenings . Almost everyday restarts in different times - once or twice a day. I reset it 2 times to the factory settings – it did not solve my problem. Please suggest me what to do .
Currently installed applications :
Whatsapp
Wechat
Speedtest
Weather
Skype
WPS Office
Yandex browser
Dr.web
Yandex mail
All downloaded from Play store.
Phone has a Micro SD card 128GB formatted
No application on it , just 1 Gb mp3.
I have got the same applications even much much more on my custom MPAI 9500 and I have never had such problems. What could be the reason for that? Which application could cause it. Do I have to change something in the settings , deactivate something etc. A colleague told me that someone trying to hack my mobile!? that is why my phone is restarting. Can it be true!?
I do not play games or do something which could make it overheating. Mostly use it for voice chatting and as router / hotspot .
Please help!

Google Play Services Bug

I've noticed a problem-bug in my P20 Pro It comes out in only one application so far, I fix it and it only returns if I turn off and on my mobile or reboot it.
I do not know if it's Oreo or P20, but when i open it, it says "Google Services are updating". To do so, I do remove Google Play Services and then update it to the latest version.
Any ideas?
Got the same issue and I think there are more people out there with that issue. I've read about people not being able to see the map in several apps. I have this same issue in telegram for example and it says play services are updating..
Here is a workaround for it.
https://forum.xda-developers.com/huawei-p20-pro/how-to/maps-app-t3788290
It's a pretty serious bug. I use uber a lot, at least I did before I got the P20 Pro.
If it's not fixed in the update I may have to consider selling it. That's if an update ever materialises of course!
Here some people with the same problem -> https://productforums.google.com/forum/#!topic/play/xfLz_9emKs0
would be good if can disable the app from auto-updating so left with a working version
Hey guys,
I posted a thread about this a while back and someone the other day replied with the reason why, at least it confirmed why mine wasn't working.
I opted in for the beta play services, which some of you might have too. The beta is not yet functional with the P20 Pro and we can't expect it to be functional because it's a beta version and stable releases exist.
I suggest leaving the beta and reinstalling the app, that's fixed the issue for me even after multiple reboots.
QuantumNetworks said:
Hey guys,
I posted a thread about this a while back and someone the other day replied with the reason why, at least it confirmed why mine wasn't working.
I opted in for the beta play services, which some of you might have too. The beta is not yet functional with the P20 Pro and we can't expect it to be functional because it's a beta version and stable releases exist.
I suggest leaving the beta and reinstalling the app, that's fixed the issue for me even after multiple reboots.
Click to expand...
Click to collapse
I don't appear to be in the beta program. Which version of Play Services are you running now?
I noticed many reviews of Play Services on the store complains about all kinds of other apps being broken now, no idea if they are all Huawei users or if it's a more general issue with the current version.
MikeMTS said:
I don't appear to be in the beta program. Which version of Play Services are you running now?
I noticed many reviews of Play Services on the store complains about all kinds of other apps being broken now, no idea if they are all Huawei users or if it's a more general issue with the current version.
Click to expand...
Click to collapse
I'm now running version 12.6.73
QuantumNetworks said:
I'm now running version 12.6.73
Click to expand...
Click to collapse
Same version as I mine. I haven't noticed it updating so it's presumably the one that caused me issues until I cleared the data. I haven't tried a reboot since - sounds from some of the other reports that it might trigger the problems again. If so I can try a reinstall of Play Services.
I had the same issue. All I did was clear the cache from settings -- Apps -- Google Play Services -- Clear cache. Worked fine so far, no more issues.
Kostas 741 said:
I've noticed a problem-bug in my P20 Pro It comes out in only one application so far, I fix it and it only returns if I turn off and on my mobile or reboot it.
I do not know if it's Oreo or P20, but when i open it, it says "Google Services are updating". To do so, I do remove Google Play Services and then update it to the latest version.
Any ideas?
Click to expand...
Click to collapse
seems to be a pretty big issue. deleting the app data helps for a few hours, but it comes back. i have an honor 8 and started getting really drastic battery drain and weird wifi issues, along with the google services are updating message. apparently google is working on it. it's 79405933 on issue tracker.
This is getting really infuriating.
Clearing data does sort it, but only temporarily. Also, I have a Wear watch, and clearing data wipes the connection, and it's a PITA to reconnect it without resetting the watch.
Issue is fixed. Please update to New google play services v. 12.6.85.
This is still not working for me , Maps works and is smooth and fine for in car nav etc
But Ingress does not .
I have gone from 12.6.85 to 12.6.88 beta , but that has not fixed the issue.
Ingress lags massively , you cannot really play it
"GPS Test" app show a excellent GPS signal and locked on , yet ingress will take about 30sec -2mins to show up as connected
Then as you move it will be stuck on the last location , tried lots of in game options , nothing seems to help a min later or so it will jump and stick at another location.
Anyone else running Ingress ok ?
Note when I got the phone ingress worked fine, I had to update and reset data to remove that play services updating error in other apps, like TheSchoolApp

App in play store stop downloading after sometimes with mobile data?

Because my mobile data is much faster than my WiFi but there's a problem on my 1908.12 tencent edition.
At first I thought it's because I didn't turn off data limit warning, so I turn it off but it still the same.
I tried download big app (Asphalt 9) and it's about 1.8GB-1.9GB. The other apps which are smaller than 100MB has no problem so far.
The symptom is after around 20%-30% the download bar in notification will disappear and in Play store, the percentage will stuck there. I noticed my 4G+ up and down have no movement since then.
What I've tried so far
-Turn off data limit warning
-Clear cache and data on Play store (app manager)
-Restart
There's a possibility that my phone is not in a great working condition because it's still under cn fingerprint but global rom.
Did anyone has this issue? I'll try WiFi tonight and will update this again.
Honestly I have no ideas but some people complaining their network disappearing and reappearing sometimes and disrupting their operations.
Maybe you get a temporary network flap and the download/update refuses to continue.
Try with only Wi-Fi and see if there's any difference.
zayidhs said:
Honestly I have no ideas but some people complaining their network disappearing and reappearing sometimes and disrupting their operations.
Maybe you get a temporary network flap and the download/update refuses to continue.
Try with only Wi-Fi and see if there's any difference.
Click to expand...
Click to collapse
Updated. I just tried with Wi-Fi awhile ago, it's the same but stuck on 40%. I have 90GB free space.
Thanks for your respond.
piyawut02 said:
Updated. I just tried with Wi-Fi awhile ago, it's the same but stu7ck on 40%. I have 90GB free space.
Thanks for your respond.
Click to expand...
Click to collapse
Then problem is most likely not from your network but memory.
Try downloading offline apk and installing directly.
Also, since gms was probably installed later, check all Google services and ensure all necessary permissions are allowed

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