Moto G6 charging/data cable problems - Moto G6 Questions & Answers

Got a Moto G6 a few weeks ago (not the Play or Plus). Android Oreo. The charging cable that came with it works great, but a little loose, but I need more than 1 cable around, and too short for my other uses except for night time charging. I since bought a 10 foot USB-A to USB-C cable on ebay, as well as a micro-USB to USB-C adapter at Five Below. The ten foot cable is very wiggly in the G6's port, and often does not make connection to charge. If I pick up the phone, will hear the USB disconnected signal on my PC, and then will connect again, randomly. The adapter is in-between, somewhat loose, and only disconnects when using the phone sometimes. Again, the OEM cable is a little loose but works fine. Also, the ten foot cable and adapter when connected won't let me transfer files to/from phone,while the OEM cable will let me transfer files fine. It lets me open to view files after choosing "transfer files", but then hangs and get "a device attached to the system is not functioning" on both my Windows 7 PC's when I try to copy files either way or delete. Bad USB port on phone? So what is going on here with both these problems? Also, how do I get the phone to beep when the cable is connecting or disconnecting? I don't see any setting. My old Sammy would give a tone each time. Thanks.
PS I tried to see if the USB port was loose with a toothpick, and it seems solid, so is there special USB cables?

Related

USB port connector problem

I have troubles inserting the connector into the USB port on my NOOKcolor. I managed to get it in two times, but more out of luck than for any specific insertion method. In between the first and second insertion I failed many times and I cannot get it in ever since the second insertion (and detachment).
It seems to go in half-way but then stops. Does anybody else have this issue on their NOOK?
I've found that it fits at a slight angle up (when you have it plugged in, the connector will point slightly toward the back of the device).
Same thing that goldprorm said....once you figure out the exact way it wants to go in, it goes in fine....just seems to go in a little weird.
the microUSB connector seems to be non standard?
In addition to the finnickyness of inserting the microUSB connector to the nook color, I tried using the cable to connect my mobile phone to my computer. The microUSB would not insert fully into my phone. I didn't go any further to see if I could establish connectivity as I had another cable close by but I thought it strange as I have used many different microUSB cables and they have all worked fine in any other vendors device.
Does anyone know if there is something specific with the NC microUSB connector/cable?
Kiwi_in_KC said:
In addition to the finnickyness of inserting the microUSB connector to the nook color, I tried using the cable to connect my mobile phone to my computer. The microUSB would not insert fully into my phone. I didn't go any further to see if I could establish connectivity as I had another cable close by but I thought it strange as I have used many different microUSB cables and they have all worked fine in any other vendors device.
Does anyone know if there is something specific with the NC microUSB connector/cable?
Click to expand...
Click to collapse
Yeah, it uses extra pins to carry additional power to charge faster using the Nook cable and wall wart. A normal cable will work just fine with it but the nook cable is propritary and wont work with other devices...
Sent from my NookColor using XDA app

[Q] What kind of connector does the Focus have?

Is it a proprietary cable? Looks like a variation of mini USB. Need to get some back-ups for the cars and work...
Thanks!
It's a normal micro USB plug, but the plug is slightly recessed into the body of the device, and some cords with fatter ends may not fit well. I found some OEM Samsung cables on Amazon that weren't for the Focus specifically, and have rubbery ends instead of the hard plastic tips like the Focus cord has, but they're the same dimensions and work quite well.
It is proprietary in a way. To charge the phone any micro usb will do however it will not connect to zune nor the pc without the included cable.
Well, looking at Monoprice.com a few days ago, they several different mini-usb cables, some with 4, other with 5 connectors. I ordered 2 of each just to try with various devices I have, hoping some with work with the Focus's as well. Just charging would be fine with the Car, but want PC connection at Home and Work. (though BT works for that as well)
Anyone else? Lets see what we do about getting some inexpensive cables for these phones!
Every micro usb cable i have found (including one i got for 1.98 from amazon and one i got for 6.00 from frys) has worked just fine for all tasks
My cables came in today, this one works just fine. 5 connector mini-usb, soon as I connected to my PC Zune software launched and synched items.
http://www.monoprice.com/products/product.asp?c_id=103&cp_id=10303&cs_id=1030307&p_id=5457&seq=1&format=2
Just over a buck a piece....
I guess I need to get some new cables. Good information.
The cables I got off Amazon for $3/each all work for syncing with the Zune software on my PC, but then, they're OEM, so they should even though they weren't made for the focus specifically. They were a bit shorter than the cable that came packed-in, but my chargers are pretty close to where I put my phone anyway, luckily, so that worked out.
The OEM connector is so short. I always need to connect an extension to comportably use my phone while its charging.

Where to buy Micro USB to Micro USB Cable (UK)

My problem is simple, i'm tethering my Wifi Nexus 10 to my Galaxy S3 and the S3 just doesn't have the staying power of the tablet and the AP is battery intensive.
I have considered:
Extended battery (unofficial) - don't want the bulk.
Extended battery (official) - not cost effective.
The other option would be usb otg and charger cable but I'd like a single cable if possible.
To make it clear - I'm looking for a double ended micro usb (B) cable.
If anyone knows of a reason this wouldn't work please do say
You could use this adapter with your original cable to see if it dies the job.
http://www.ebay.com/itm/Right-Angle...006572?pt=PDA_Accessories&hash=item27ccd180ac
I have the same setup (nexus10 and s3) let us know if it does work.
You could try monoprice.com. I get all of my cords and such from them.
eBuyer tend to be pretty good for this stuff.
Just FYI, I tried this using an OTG adapter and a standard USB-A to USB-B micro cable. Depending on which side I plug the OTG adapter into, the S3 charges the Nexus (when the adapter is plugged into the S3) or vice versa (when the adapter is plugged into the N10).
EDIT: It would be interesting to try though what would happen if one was to connect the four pins (VCC, D+, D-, GND) directly to one another, with the ID pin being left unconnected (since that is what a Micro-B to Micro-B cable would most likely do). My guess is that nothing will happen, since neither of the devices assumes a master/slave state and so it doesn't know that it should supply power to the other device. I guess I need to order some Micro-B plugs at Digi-Key and whip up a cable...
--fbrozovic

[Q] USB port not working...

Anyone have a non-functioning USB port? PC doesn't recognize my Z3 compact and it wont charge as well when connected to the PC. The USB port was working when I first got the phone, then suddenly stopped being functional. I cannot even charge through it as well.
Have you tried another cable?
Are you trying to charge from wall adapter to the usb port?
If yes, send to repair.
I have already tried connecting using different cables and PCs/ laptops. Even did a full reset several times. then, suddenly, the uSB connection began working: USB connection to computer and USB charging worked. Mysterious?? Maybe loose connection inside the phone??
I've noticed it won't charge with certain cables, chargers and vehicles. Seems to be hit and miss.

AA troubles to recognize USB-C phone (with cable longer than 1 m and/or USB adapters)

Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
Some of the specs for USB-C cables are less than 1m, depending on what the other connection/adapter is. I guess your PC & car outlets are different specs.
See
http://www.cypress.com/knowledge-ba...ngth-cables-usb-type-c-applications-kba204034
Or maybe your cable is not certified so may be more sensitive to outside interference eg from ignition system.
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
jonsat said:
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
Click to expand...
Click to collapse
Check what is the spec of your USB outlets on car and PC, are they different? Then cable may not make any difference to your result.
I'd think that if you have a will known brand cable it would be certified. The "full feature" cables have a chip inside that the device reads, it then sends data etc to that spec. I'm not really up to date with this stuff anymore.....
By the way, my new phone is a Oneplus 3T and I discovered that has many problems with AA in general. And (perhaps) even an USB-C port not completely complying to the standard.
Still, I will try other brands of cables in search of the good one.
Thanks again
Hi,
I had exactly the same issue as you but with the One Plus 3. Had a couple of aftermarket cables (USB - A to C). Sometimes, it connected for about 1-2 minutes but then i had to disconnect and reconnect the cable. Not fun when you are driving.
Also have an Opel (2017 Astra Sports Tourer K) with the Navi900. The only way i found out to solve this issue was to use the original, red cable that comes with the phone. Since i didn't want to lose the Dash charging or, everytime carry the cable with me, i bought a second cable (1,0m) from Oneplus store.
After i did that, i never had disconnections or problems recognizing the phone. 2 weeks driving with various amount of driving time and so far, zero issues.
Also helps if you are using any battery saving apps like greenify or droid optimizer, that you whitelist the android auto app from the auto closing ( i know there's a better name for it).
Hope it helps.
Thanks for your contribution, inccubbus. I think I read a post from you in Oneplus forum, perhaps.
Fact is that 1 mt cable to me is short, I was using 2 mt with my previous phone (LG with microusb port) and no problems at all! Perhaps I may try with the new 1,5 mt red cable from Oneplus store.
But all of this is just ridicolous. Adapters won't work... in example I tried a 20 cm microusb cable with adapter to usb-c and (guess what) no connection!? I start to think that Oneplus is the culprit.
No problem mate. Sorry to hear that you need a longer cable. Before I bought the OnePlus "official" cable, I bought a total of 4 cables from different brands and lengths. 50cm, 1m, 1,8m and 2m. Total of about 60€ to find out that I needed the one cable I already had.
This is borderline ridiculous. Never tried the original because... No fast charge in the car. Duh.
Hope that the official cable works for you. Fingers crossed!
I must add that, even with a short cable, connection drops every now and then with AA freezing.
Another known Oneplus 3T issue...
One thing that occurred to me: do you also have turned on the "automatically connect with Bluetooth" option? I did a test with that option on and the cable connected and, almost like clockwork, every 3-4 minutes I'd lose the connection. Turned that option off and everything came back to"normal".
Did some research and that option is only for cars that don't have a display/Android auto compatibility so the phone screen is the interface.
Sorry if I am writing something that all knew but, in the options doesn't say anything. I was under the impression that I could "cast" the phone to the display without needing the cable. Like Chromecast
@inccubbus, I noticed that issue... but nevertheless I have trouble of disconnections even without checking "automatically connect with BT". However, I have also a BT headset, and if that BT setting is enabled it will disconnects the headset too every few minutes. AA software is very rough.
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Not sure if this will be applicable to anyone else, but just in case. I started to get connection issues between my Nexus 6p and Pioneer stereo via the cable. Tried multiple cables, but all had the same issue to differing degrees. Then realised there was some lint in the phone USB c port, so cleaned it out with a tooth pick. That seems to have fixed it.
Sent from my Nexus 6P using XDA-Developers Legacy app
IronRoo said:
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Click to expand...
Click to collapse
Yes, very interesting although not directly related to topic. Thanks anyway.
Very interesting indeed. Even though the prices of the "aftermarket" cables I purchased were even more expensive than the OnePlus originals, I see what the article mean. Most people think they are just cables but, capacitance, impedance, amperage... All of these things usually are not "copied" from the original and can cause serious damage, since they need to be "universal" and suit different brands/models with different needs.
Thanks for sharing the article! I almost see the link with the issue discussed here.
Btw, I had one random disconnection on Sunday in the final 5 minutes of a 1 hour drive.
Disconnected the cable, reconnected it and, since then, 2 hours of driving with zero disconnections. I really can't find a pattern for these things.
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
I don't have a OnePlus 3T, but my phone has a USB C connection (I have a ZTE ZMax Pro) and I haven't had any issues with the connections to AA (other than USB C is harder to plug in and unplug than before). I have a couple different USB C cables - one about 3-5 feet long, and the other about one foot - and both work fine. I'd guess your cables were the culprit. Hope this worked out for you!
EDIT: Oops, didn't read the replies so I see that my post was absolutely non-helpful. Sorry!

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