Black Screen Snapchat? - Samsung Galaxy Note 8 Questions and Answers

Hey everyone,
After taking the update to the closed beta OneUI for the TMO Note 8, my friends have been reporting my videos on Snapchat show up as a black screen. I tried downgrading from the beta Snapchat to regular Snapchat, and re-applying camera permissions as well.
I also noticed that Snapchat is aware of this issue for some users. It's just odd that it just started occurring for me.
What gives?
Not sure how to fix this issue... Besides the last resort, downgrading back to Oreo December Security Patch.
Thanks for any help and Merry Christmas Eve!

One word, beta.
Sent from my SM-N950F using Tapatalk

That is exactly the risk you must accept when trying beta version of any app or firmware, you in turn should send a report to the developer team, that is why betas are released, so the bugs or errors can be fixed, you just found something worth of a feedback

Yeah, I figured. Totally get that, I accept I accept! This is just one of the first times a bug is affecting my personal use case and I can't seem to fix it myself. I'll just stick to pictures until it gets ironed out. Thanks guys!

Related

Google Nexus 5 software updates vs. iPhone update speed

iOS 7 was released on September 18, 2013.
7.0.1 came out September 19.
7.0.2 came out September 26.
7.0.3 came out October 22.
7.0.4 came out November 14.
That's 4 updates in 2 months. Three in the (approximately) first month.
KitKat came out October 31. No updates so far, over a month in.
I understand that you might respond, "well iOS needs so many updates because it has so many bugs." And that might be true. But unquestionably, KitKat has some things that could be adjusted (at a minimum, it'd be nice if they tweaked the volume a little bit on the N5). And surely there are various bugs that could be fixed.
Is this pretty typical? I can't help but wonder why Google takes so long to push out updates, even if they are minor. I'd rather get a couple of minor updates over the course of a month or two than to have to wait 3 or 4 months for a single, bigger update.
A couple of those updates were for security issues that HAD to be updated quickly, considering the bad press they were getting.
speedyink said:
A couple of those updates were for security issues that HAD to be updated quickly, considering the bad press they were getting.
Click to expand...
Click to collapse
^Sums it up, it'd be a big deal if they were major updates like 7.1.x etc. but like @speedyink said they were just security patches
phositadc said:
I'd rather get a couple of minor updates over the course of a month or two than to have to wait 3 or 4 months for a single, bigger update.
Click to expand...
Click to collapse
We don't always get what we want.
Sent from my Nexus 5 using XDA Premium 4 mobile app
phositadc said:
iOS 7 was released on September 18, 2013.
7.0.1 came out September 19.
7.0.2 came out September 26.
7.0.3 came out October 22.
7.0.4 came out November 14.
That's 4 updates in 2 months. Three in the (approximately) first month.
KitKat came out October 31. No updates so far, over a month in.
I understand that you might respond, "well iOS needs so many updates because it has so many bugs." And that might be true. But unquestionably, KitKat has some things that could be adjusted (at a minimum, it'd be nice if they tweaked the volume a little bit on the N5). And surely there are various bugs that could be fixed.
Is this pretty typical? I can't help but wonder why Google takes so long to push out updates, even if they are minor. I'd rather get a couple of minor updates over the course of a month or two than to have to wait 3 or 4 months for a single, bigger update.
Click to expand...
Click to collapse
i dont get these android vs ios threads. if your unhappy, go back to ios then. you dont need to keep looking for reasons.
Google does it this way because it works for them, i honestly dont see a problem with it. whatever bugs that are on stock are usually fixed on a custom rom. Try doing that with an iphone
TheAtheistOtaku said:
Whatever bugs that are on stock are usually fixed on a custom rom. Try doing that with an iphone.
Click to expand...
Click to collapse
Not trying to hate on custom roms, but most of them have their own bugs and are not for the everyday user. Some might say the N5 is developer phone but it works on Sprint, AT&T and T-Mobile and I know Sprint is selling it on contract to average users.
The main issue with the N5 is obviously the camera. I can't even use some apps anymore and the camera breaks to a green screen while using those apps. I know the fix is coming, but it's kinda annoying to have to reboot my phone every 30 minutes to be able to send snapchats or use the camera again. Also hearing so many stories about people returning an otherwise great phone because they cant get the camera to work. So I guess I semi-agree with the OP that Google needs to fix some things now, but can also understand why they haven't yet.
TheAtheistOtaku said:
if your unhappy, go back to ios then. you dont need to keep looking for reasons.
Click to expand...
Click to collapse
I think all he was trying to say was that he wished Google was a tiny tiny little bit like Apple sometimes. If this was the IPhone 5 they would be getting murdered by the media. Not necessarily unhappy with the phone or Google's services, just patiently waiting for a fix on a few crucial things.
Updates will come when they're ready. I know I don't want an update for the sake of getting a update. Too many times I've seen stuff rushed to fix something and break many other things.
Sent from my Nexus 5 using Tapatalk
adio01 said:
Not trying to hate on custom roms, but most of them have their own bugs and are not for the everyday user. Some might say the N5 is developer phone but it works on Sprint, AT&T and T-Mobile and I know Sprint is selling it on contract to average users.
The main issue with the N5 is obviously the camera. I can't even use some apps anymore and the camera breaks to a green screen while using those apps. I know the fix is coming, but it's kinda annoying to have to reboot my phone every 30 minutes to be able to send snapchats or use the camera again. Also hearing so many stories about people returning an otherwise great phone because they cant get the camera to work. So I guess I semi-agree with the OP that Google needs to fix some things now, but can also understand why they haven't yet.
Click to expand...
Click to collapse
Bro, that's an example of something you don't say here at XDA. "Most of them have their own bugs" well duh! It's been about a month and ROMs take a few months to iron out all the issues. But when that stable or RC CM/AOKP/Beanstalk/Slim build comes out, there's no complaining. Simply good features and good speed. :victory:
Why shouldn't Google market it as a good smartphone for the average user? Just because it's a Nexus doesn't mean its destiny belongs at XDA...it's got good speed, stability, features and screen. What else could you wish for at the price of $349/399 or $450 on carrier?
It's not like iOS 7 was good upon release. You wanna see the lag on my iPad Mini that wasn't fixed until 7.0.3? Bro, there's no reason that they should be releasing anything that lags that hard on a major device that still constituted a major part of their lineup at ios7 release; simply unacceptable. The updates were methods of solving problems such as lag (it's much better now with Reduce Motion and Increase Contrast).
You're an XDA user man. Look around for a fix, don't just sit there. http://forum.xda-developers.com/showthread.php?t=2516061
---------- Post added at 08:52 PM ---------- Previous post was at 08:48 PM ----------
phositadc said:
I understand that you might respond, "well iOS needs so many updates because it has so many bugs." And that might be true. But unquestionably, KitKat has some things that could be adjusted (at a minimum, it'd be nice if they tweaked the volume a little bit on the N5). And surely there are various bugs that could be fixed.
Is this pretty typical? I can't help but wonder why Google takes so long to push out updates, even if they are minor. I'd rather get a couple of minor updates over the course of a month or two than to have to wait 3 or 4 months for a single, bigger update.
Click to expand...
Click to collapse
A software update won't magically melt the extra glue in your N5. It was already determined that speaker sound required a hardware modification. There is a fix for volume on the N5 already, I think Google is aware of this and might put it in 4.4.1.
droid_<3er said:
Bro, that's an example of something you don't say here at XDA. "Most of them have their own bugs" well duh! It's been about a month and ROMs take a few months to iron out all the issues. But when that stable or RC CM/AOKP/Beanstalk/Slim build comes out, there's no complaining. Simply good features and good speed. :victory:
Why shouldn't Google market it as a good smartphone for the average user? Just because it's a Nexus doesn't mean its destiny belongs at XDA...it's got good speed, stability, features and screen. What else could you wish for at the price of $349/399 or $450 on carrier?
It's not like iOS 7 was good upon release. You wanna see the lag on my iPad Mini that wasn't fixed until 7.0.3? Bro, there's no reason that they should be releasing anything that lags that hard on a major device that still constituted a major part of their lineup at ios7 release; simply unacceptable. The updates were methods of solving problems such as lag (it's much better now with Reduce Motion and Increase Contrast).
You're an XDA user man. Look around for a fix, don't just sit there. http://forum.xda-developers.com/showthread.php?t=2516061
Click to expand...
Click to collapse
1) I didn't say custom roms don't get the bugs iron out i've been rooting/flashing for 4-5 years now and have used some amazing roms. I said they were not for the everyday user and if you don't know what you are doing it can be a hassle.
2) A lot of people argue that the Nexus 5 is a developer phone. I didn't say it was destined for XDA I almost said the exact opposite since average users are buying it.
3) Never said IOS 7 was good/bad nor have I ever used IOS. In your comparison though, lag vs. the entire camera not functioning.
4) I know how to search im just more of a lurker... and I've used that camera app before. The problem is not the quality of the image/camera and that is what that app is aiming to fix. I actually think the N5 is able to take great pictures in most situations. The problem with the camera is that while using apps that utilize the nexus's camera it will become unusable giving you a black/green screen with noise making the camera unusable until you reboot the phone.
I know the camera issue does not affect many users who do not use apps like snap-chat and a few others (or I think using face-unlock will also trigger this) but a lot of less tech savvy have been returning the phone thinking it doesn't function properly. For tech savvy users like us we know the new camera API is coming and can wait it out.
Also, they are exclusively featuring camera on the N5 in all of the commercials I have seen.
Funny story to go with this also. My GF suggested that I need to get a new phone since snap-chat doesn't work anymore... I just sort of laughed and said no way! But just thought it was an interesting perspective.
So who are these people returning their nexus 5 because of the camera? Are they in the n5 v g2 thread?
Sent from my Nexus 5
I'm going to stop reading the general forum, all i see is people whining about this or that.
If you're not satisfied just return your device and get anything else.
To get back on topic, most of us don't give a flying F* about iOS around here
Sent from my Nexus 5 using XDA Premium 4 mobile app
All you are saying in the op is that Apple release sh1t software that needs fixing more than Google
Sent from my Nexus 5 using Tapatalk
The nexus series is geared towards development end of story
I use snap chat every day many times a day and I do not have this green problem you speak of
Sent from my Nexus 5 using Tapatalk
Shoopz said:
I use snap chat every day many times a day and I do not have this green problem you speak of
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I actually get that issue quite often. Occasionally its just a black screen and gives a camera error. Doesn't fix itself until the phones restarted. Stock / Rooted.
There are FAR more iOS 7 users than there are Android 4.4 users. When 400 million iOS 7 users have an issue—92% of all iOS users out there—a lot of people are affected. When 1 million Android 4.4 users have an issue—1% of all Android users out there—this is a very tiny portion of the Android ecosystem and Google does not feel they need to resolve issues timely. You can blame Google and the entire Android ecosystem for this.
rayiskon said:
I'm going to stop reading the general forum, all i see is people whining about this or that.
If you're not satisfied just return your device and get anything else.
To get back on topic, most of us don't give a flying F* about iOS around here
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not whining and I didn't say that i'm unhappy with the device or want to return it if that was directed towards me, just saying Google needs to fix a few things.
Advertising the Camera -
https://www.youtube.com/watch?v=hQ0XTJqFLIE
Camera Problems -
http://www.reddit.com/r/Nexus5/comments/1rcc1f/issue_with_camera_crashing_on_nexus_5_running/
Camera Problems Confirmed -
https://code.google.com/p/android/issues/detail?id=61873#c79
And like I said the issue has been confirmed most of us are just waiting on them to rollout the update.
Shoopz said:
I use snap chat every day many times a day and I do not have this green problem you speak of
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
What rom do you have flashed?
They need to get an update for the n5 quick, to fix the 'bog roll' quality speaker which somehow manages to vibrate the phone more than the actual vibrator does.
There is a 4.4.1 update rolling out shortly. No link, but easily googled.
Sent from my Nexus 5 using xda app-developers app
It should probably be mentioned that Google have decoupled several apps from the core OS that in iOS would require an OS "update".
For example, Chrome is now a separate update whereas Safari in iOS is not. If security updates to the browser are required, Google just updates Chrome in the Play store, whereas Apple would release an OS "update" which may in reality only affect the browser.
I'm not saying that is always going to be the case, but it may explain some of the timing "differences".
EDIT: Here's a good example, from the iOS 7.0.4 update:
Bug fixes and improvements, including a fix for an issue that causes FaceTime calls to fail for some users.
Click to expand...
Click to collapse
The Android equivalent of a Facetime fix would likely just be a new version of Hangouts on Play.
Regards,
Dave

H87210h Update ?

I read that this update caused bootloop for some users. My concern is there's been no communication from T-Mobile! Now I am on H87210e. I bought my phone about a week ago. My first LG. I'm concerned if I should keep it or return it. I tried OTA and LG Bridge to no avail. I don't want to waste $500 stuck with a device that is known to fail! But I' don't like the S8 so idk what to do!
I've been on H87210h several weeks and not a single bootloop.
Yet the update isn't available to download or receive on LG Bridge lol.......perhaps you just haven't had a boot loop yet.
I haven't seen anybody in XDA report a bootloop. Don't know why you and some others can't download it. I've had the update since the day it came out and have had no bootloop problems.
Have had absolutely 0 issues with the update..
™ T-Mobile hasn't said anything so there's something wrong they just not saying
DrJe said:
™ T-Mobile hasn't said anything so there's something wrong they just not saying
Click to expand...
Click to collapse
if that's what you believe, take it back. But your argument is flawed.
DrJe said:
™ T-Mobile hasn't said anything so there's something wrong they just not saying
Click to expand...
Click to collapse
Been on update for a while and have had zero issues as well. Your reaching for something that isn't there..
I'm not reaching and there is no flaw. There's a reason an "update" is nearly 30 days old and you can't access it via OTA or LG Bridge - it's not like the G6 was flying off the shelf....and there are some users who have had issues after they update- you commenting saying you didn't doesn't negate theirs! Not a difficult thing to grasp.......
Just got off phone with @lguSAMobile and @Tmobile there is a KNOWN issue with the #LGG6 they are being mum about - and reason why all devices haven't got the latest update #H87210h and why it was halted @ #H87210e and why oTA or lg bridge won't give u the latest BUG FIXES and SOftware stability update! But they want "me" to spend my $ LOL - the resolution was TBD they don't know when the update will come....#TRASH
I guess #Bootloop is real, cracked camera, cracked back, just all cracked up. LOL argh - JAy Z...#ONtoThENextONe
DrJe said:
Just got off phone with @lguSAMobile and @Tmobile there is a KNOWN issue with the #LGG6 they are being mum about - and reason why all devices haven't got the latest update #H87210h and why it was halted @ #H87210e and why oTA or lg bridge won't give u the latest BUG FIXES and SOftware stability update! But they want "me" to spend my $ LOL - the resolution was TBD they don't know when the update will come....#TRASH
I guess #Bootloop is real, cracked camera, cracked back, just all cracked up. LOL argh - JAy Z...#ONtoThENextONe
Click to expand...
Click to collapse
Dude, just take it back if you're having grief. I've had no issues, running 87210h as well for weeks now.
steven.rn said:
Dude, just take it back if you're having grief. I've had no issues, running 87210h as well for weeks now.
Click to expand...
Click to collapse
Why do people comment they aren't having issues..... Completely missing the point of this information that there are people who are having issues, and the update status is ambiguous and MIA.
Mod Edit: Removed personal attack comments - please see forum rules
Just playing devil's advocate here. First off, that's a good thing if what you say is true. They aren't updating a phone to break, last time I checked that's called quality control. Secondly most people are XDA are interested in root, custom ROM's and such so keeping it on an older update gives developers time to find exploits. If you're interested in a stock updated and locked up phone you might like the S8. I'm not trying to argue with you but you really seem displeased with LG stopping a potentially fatal flaw on their phones. They don't have to explain why they won't update, Apple hasn't explained quality control issues on their phones for years. Just saying.
Thread cleaned and closed
Forum rules state personal attacks will not be tolerated
When this does happen, please do not respond but report
Thank you for your cooperation

Messaging bug

Hi, I'm apoxo, I'm a Note 9 User and have been really happy with my new Note 9, I'm a big fan of the Note series, hence why i'm on a Note 9, Recently, i've encountered alot of bugs with it. Here's the story.
(im gonna try to make it as organized as possible, just an fyi)
THE ENCOUNTER
It began somewhere around when One UI was beginning to be flashable on Note 9's. I have previously attempted flashing, but almost broke my phone due to it getting stuck in the blue screen where its awaiting files to be flashed, but i fixed it by letting it drain. Anyway, I decided to try again, and it actually worked! Despite me getting a bit angry at the bloatware, I was happy with One UI; and frequently switched back and forth between Stock Sprint Android 8.1.0, to T-Mobile Android 9. The first time i switched, It got me confused, All messages that were sent to me had some sort of ID on them, An example message would be:
"You still up for the movie tonight? ~M9xmKAtUm" and "How's the wedding going? ~AxL92mLsTRgZ"
the bug was only really doing stuff before i restarted, Then i figured it was no biggie, So i forgot about it later on. Then once i flashed to 8.1.0, It did the same thing, but just stopped randomly. Which I thought was weird, but come on. Everything is weird.
THE ANNOYANCE
About the 3rd time i flashed to Android 9, it really stuck for a long time. Then i was fed up, I did random settings on and off, those things. Nothing, about 2 weeks later; It stopped. Yay! Its all over now! You can l- Nope, i'm just getting started!
MAJOR DAMAGE ~ PHIL SWIFT
Once One UI i was finally out, I was ecstatic! I immediately went to my computer, and flashed to Stock Sprint Android 8.1.0. Then i did some setting up, and then. I updated to the Unlocked One UI. (I'm on an unlocked phone mind you. Check bottom to see specs and stuff.) and then it stuck. It began to cause MAJOR DAMAGE ~ Phil Swift.
No seriously it did, It would never go away. Turning off Wifi-Calling? Nope, Turning on Wifi-Calling? Nope, Factory Resetting? Nope. Switching Messaging apps? Nope. Everything I tried didn't work, and eventually i gave up. Then today, i decided it was just too annoying, and that i should get rid of it. And so here i am, typing this worded message. MMS Messages aren't affected, which is just a confusion cherry on top of a 5 layered cake, named "Anger", "Sadness", "Inspiration", "Confusion", and "Regret".
PHONE DETAILS
Manufacturer | Samsung
Name | Galaxy Note9
One UI Ver. | 1.0
Build Ver. | N960U1UEU1CSB3
Carrier | Google Fi/Unlocked
Type | Snapdragon 500 or 400 something
FAREWELL
Well it's the end of the post, I just wanted to say... thanks for reading and stay safe!
Not being disrespectful but I felt nauseous after reading your post.
Sent from my SM-N960U1 using Tapatalk
Meh
Yeah, sorry about that. It was rushed and plus I'm literally a new member to this site, But have used it in the past as I have, like I said in the post, began flashing phones.

Snapchat video-stories can't be seen by IOS users

Hello, so i've used my MI9 for about 3 months now and i'm really happy with it. One issue that bothers me though is that ios/iphone users can't see my snapchat video-stories, however posting pictures to Mystory and sending a video privately to someone works.When they try to open it, it instantly skips/a frame of blackscreen and moves on to the next person in their list. Another friend of mine also has a Mi9 and it's the same issue for him. I'm using it pretty much all the time and would be fun to somehow find a fix (maybe something in camera app settings?). I belive it has something with screen ratio to do.
I'm on MIUI Global 10.2.13 STABLE
Thanks!
I have the same problem too! Would love to know if there is a fix for it.
I'm on stock rom too, I wonder if it has anything to do with it.
same, bump
I already posted this issue on the official Mi forum and they sadly don't seem to give a f..
https://c.mi.com/thread-2342342-1-0.html
I think problem got fixed upgrading to MIUI 11 9.10.10 by xiaomi.eu. Unlocked bootloader/rooted with magisk.

Will installing a custom rom in Nokia 7 plus solve its bugs?

So i have been using Nokia 7 plus for almost 2 years now and it has gotten some crazy bugs over time. Its not just me but the rest of the communication is facing the same bugs and are waiting for an MR update which is no where to be seen. The phone is becoming really annoying to use so i was wondering that if someone would guide me regarding the matter if i decide to flash in a custom rom on my device. Will it take away the bugs as well? I am noob when it comes to flashing and stuff and i have never done it so i thought i might ask people's opinion before diving in!
There's a MR update on its way, maybe the last. It's supposed to get released mid April.
Audio bug in 3rd party apps fixed
Gcam works fine (not official, but like on 9)
Equalizer works on Spotify & Gaana
Found this info on Nokia community forum
StillBrilliant said:
There's a MR update on its way, maybe the last. It's supposed to get released mid April.
Audio bug in 3rd party apps fixed
Gcam works fine (not official, but like on 9)
Equalizer works on Spotify & Gaana
Found this info on Nokia community forum
Click to expand...
Click to collapse
Hi Is there a way in downgrade from android 10 to Pie.
android 10 has a lot of bugs.
It automatically restarts.
Thanks in advance.
poLeen25 said:
Hi Is there a way in downgrade from android 10 to Pie.
android 10 has a lot of bugs.
It automatically restarts.
Thanks in advance.
Click to expand...
Click to collapse
You might need to visit service centre and request them to downgrade from 10 to 9.

Categories

Resources