VERY Odd Problem - SIM Card Locked, Requesting PIN. Only on This Phone & SIM Combo
On each boot, the phone asks for "SIM network unlock PIN", and otherwise will read "No SIM card" in the notification bar.
What's odd however is this phone is unlocked. It's an AT&T Nexus 6, and was previously working under Cricket Wireless. The SIM card is from Mint Mobile, and works with my unlocked LG G5. It's only this phone & SIM combination together that's causing issues.
Trying to access APN settings gives the message "Access Point Name settings are not available for this user".
I've tried factory resets, as well as full flashes back to stock, etc.
I've never encountered this before, if anyone has any ideas or input I'd appreciate it.
Sounds like it is NOT unlocked. Since Cricket Wireless is an MVNO directly owned by AT&T, it makes sense to me that an locked AT&T device may work on Cricket.
Test with a friends SIM card. The Nexus 6 works on all carriers in the United States- Sprint, Verizon, Tmobile or AT&T. If their SIM card does the same thing, yea this confirms that it's locked. Buy an unlock code, it should only be a few dollars I reckon.
edit: also please note there is a difference between an unlocked/locked bootloader and unlocked/locked network. They are NOT mutually exclusive.
Related
Hi All,
I apologize in advance if that has been posted and responded to, but my searches have been unfruitful. My boss has the Motorola Droid 3, stock rom, NOT rooted on the Verizon network (in NYC). He will be traveling abroad to the mid-east and contacted VZW Global Services and they provided him with the SIM Unlock code.
I then proceeded to insert my AT&T SIM card into his phone and booted it up - in anticipation of the SIM Unlock Code screen so that when he gets to his destination country, all he'll have to do is insert the SIM card which he will purchase there.
Unfortunately, no such screen appeared. I was able to access the phone's other functions and was even able to go into Settings>Wireless Settings and switched the device to GSM/UMTS only (from the default 'Global' setting). Still, nothing occurred. I then forced it to search for a network (even though automatically connect was checked) and believe it or not, midway through its search, the phone completely rebooted on its own. I thought that maybe NOW, when the phone finishes loading, that it will ask me for the SIM Unlock Code. Well, it didn't. The phone just booted up normally and indicated that there was no service (bars with the red circle and slash through it).
We called Global Services back and they claimed that we will not see a SIM Unlock code for any US-Domestic carrier SIM cards (sounds fishy to me) and the SIM Unlock Code screen will appear ONLY when a Foreign/Non-US Carrier SIM Card is placed in the phone. My suspicion is that the Global Services rep doesn't know the difference b/t his a** and his elbow and was just saying anything that seemed plausible to get me off the phone. It would be VERY BAD if my boss travels to his destination and operates on the assumption that this will work once he inserts a foreign SIM card and for it not to work at all.
Any thoughts/insights into this would be VERY much appreciated and if this topic was already discussed on another thread, I would very much appreciate the link to that thread.
I have seen similar topics on other phone model threads, but none of the instructions in each of those respective threads had a solution that seemed applicable to this specific problem.
Many MANY thanks in advance!
--Q
You should most certainly see an unlock screen with a US based sim card. I used an old deactivated T-Mobile Sim card to get my unlock code prompt. try going to the phone dialer and enter *#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL). You should immediately get a popup or perhapse after you back out of it. If not, scan for networks again. If it still gives you problems - PM me and we'll get it figured out.
network SIM unlock screen missing for T-Mobile US
Folks,
I am experiencing a similar issue as the original poster. No matter what I do, I can not get the Droid global (stock rom, v2.3.3) to attach to the T-Mobile network. If I follow the instructions"
*#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL) ".
I see the screen momentarily flash the t-mobile network, then switch back to indicating that the network type is CMDA-1xrtt. Any guidance would be greatly appreciated.
BTW this sim works fine in a BB Bold 9000. Also it is just a simple voice/messaging sim - no data plan.
Never mind - after more research, seems I have a phone with the US carriers locked out. - off to see if I can update it
areyouwireless said:
Folks,
I am experiencing a similar issue as the original poster. No matter what I do, I can not get the Droid global (stock rom, v2.3.3) to attach to the T-Mobile network. If I follow the instructions"
*#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL) ".
I see the screen momentarily flash the t-mobile network, then switch back to indicating that the network type is CMDA-1xrtt. Any guidance would be greatly appreciated.
BTW this sim works fine in a BB Bold 9000. Also it is just a simple voice/messaging sim - no data plan.
Never mind - after more research, seems I have a phone with the US carriers locked out. - off to see if I can update it
Click to expand...
Click to collapse
You can follow the guide to have the phone work and it will fix that.
Sent from my DROID3 using XDA
You need to use a foreign Sim card, not an American one because Verizon disabled access to all other American gsm networks
Sent from my DROID3 using Tapatalk
eXecuter.bin said:
You need to use a foreign Sim card, not an American one because Verizon disabled access to all other American gsm networks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
i have the same phone from bell and same issue, does it mean i require to do the same as well ?
queberican351 said:
You should most certainly see an unlock screen with a US based sim card. I used an old deactivated T-Mobile Sim card to get my unlock code prompt. try going to the phone dialer and enter *#*#4636#*#* - give it a sec and a menu will come up. In the menu scroll down a bit and you'll see a network selection bar. Tap the bar and select GSM Auto (PRL). You should immediately get a popup or perhapse after you back out of it. If not, scan for networks again. If it still gives you problems - PM me and we'll get it figured out.
Click to expand...
Click to collapse
I was to access the screen you mentioned however I was unable to get it to ask for my unlock code, any ideas?
I had the same issue. The unlock code was already put in. Though this may be, there is more you need to do to have it working on US carriers like AT&T.
The guide is here
Sent from my XT862 using Tapatalk 2
quordandis said:
Hi All,
I apologize in advance if that has been posted and responded to, but my searches have been unfruitful. My boss has the Motorola Droid 3, stock rom, NOT rooted on the Verizon network (in NYC). He will be traveling abroad to the mid-east and contacted VZW Global Services and they provided him with the SIM Unlock code.
I then proceeded to insert my AT&T SIM card into his phone and booted it up - in anticipation of the SIM Unlock Code screen so that when he gets to his destination country, all he'll have to do is insert the SIM card which he will purchase there.
Unfortunately, no such screen appeared. I was able to access the phone's other functions and was even able to go into Settings>Wireless Settings and switched the device to GSM/UMTS only (from the default 'Global' setting). Still, nothing occurred. I then forced it to search for a network (even though automatically connect was checked) and believe it or not, midway through its search, the phone completely rebooted on its own. I thought that maybe NOW, when the phone finishes loading, that it will ask me for the SIM Unlock Code. Well, it didn't. The phone just booted up normally and indicated that there was no service (bars with the red circle and slash through it).
We called Global Services back and they claimed that we will not see a SIM Unlock code for any US-Domestic carrier SIM cards (sounds fishy to me) and the SIM Unlock Code screen will appear ONLY when a Foreign/Non-US Carrier SIM Card is placed in the phone. My suspicion is that the Global Services rep doesn't know the difference b/t his a** and his elbow and was just saying anything that seemed plausible to get me off the phone. It would be VERY BAD if my boss travels to his destination and operates on the assumption that this will work once he inserts a foreign SIM card and for it not to work at all.
Any thoughts/insights into this would be VERY much appreciated and if this topic was already discussed on another thread, I would very much appreciate the link to that thread.
I have seen similar topics on other phone model threads, but none of the instructions in each of those respective threads had a solution that seemed applicable to this specific problem.
Many MANY thanks in advance!
--Q
Click to expand...
Click to collapse
I c, U have to use Non-US SIM CARD. otherwise U have to unlock the US radio first. but if U having trouble to pop the SIM Network Unlock Code screen, just put non-US SIM and set the mobile network from global to gsm/umts. these also apply to those whose troubled with subsidy lock, so they can input the code.
Worked for me with tmobile or att sim card in the phone. You have to backup rename the build.prop file in the system(Rename the old build.prop to build.bak) put the new build.prob file in the system, restart the phone and wa-la, it will ask you for an unlock code. Enter it give it 15 or so sec reboot the phone, select GSM/UMTS and wait 30sec to 2mins you will receive a signal.
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
When you say unlocked, unlocked Sim or unlocked boot loader?
sim unlock. As far as I know there's no boot loader unlock.
Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html
Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.
What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Yes, LTE and 4G
keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?
I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?
Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck
Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423
thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz
Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!
1) My friend (U.S.) gave me (Canada) a T-Mobile Galaxy Note 4. I am trying to use it with Wind Mobile.
2) He claims that T-Mobile performed a carrier unlock, which seems to be confirmed because putting a foreign SIM card in does not ask for an unlock code.
3) My Wind Mobile SIM can't register on network. I tried a Rogers SIM as well and a different Wind Mobile SIM and they didn't work either.
4) The Wind Access Point Names have been entered, but manually selecting the network does not work either. It just says "Unable to connect, try later".
Am I missing something here? Is there another type of lock I need T-Mobile to remove? Do I need to flash the ROM? Thanks in advance.
If same sim cards work in other phones i would think that phone is blacklisted. On the other hand nowadays tmobile can issue temporary unlock codes for international travel. I dont know if Canada is considered international or not. Tmobile will permanently fully unlock device when paid off.
I activated my sprint note 8 whit boost mobile 2 days ago. Everything works perfect, exept Lte plus. If someone have the same issue and solve it. Please help me out whit it.
How did you activate a sprint note 8 with boost mobile? I tried and all they would tell me was that it was not able to be activated with their network.
Sprint tells me that the phone is unlocked domestically and globally. But boost says that the phone is not able to be on their network because sprint will not permit their note 8's on their sister network. I have model n950u. And the boost rep essentially said that people would leave sprint for boost mobile in search of a better deal if the note 8 was available.
Again I ask, how did you do this?
Edit: the only real difference I see in your phone and mine is that mine is still on April's update and yours is on May's. Hmm.
The phone does not come unlocked. There is also no way to enter a pin to sim unlock the sprint note 8. It actually has to have software flashed woth odin and a tool called samunlock
If you search on ebay there is a guy who does it
For very cheap
He has to remotely connect to your computer while your phone is connect to the computer by usb. Did sprint unlock the phone for you by sending a software update specifically to unlock it? If its truly unlocked . Open settings software update. At the bottom it will say
UICC Unlock
Your device is unlocked for any sim card.
If that is the case i dont see why you would not be able to activate it on boost. They use sprints network. When i unlocked mine i can put a tmobile sim card in it and i dont have to set the apn or anything. The way i had mine unlocked its setup with all apns. So i just put in the sim card and it connects to that network automatically. I dont see why this would not work for boost. If it is domestically unlocked put a boost sim in it open the phone dialer and type ##brand# that may work
silver03wrx said:
The phone does not come unlocked. There is also no way to enter a pin to sim unlock the sprint note 8. It actually has to have software flashed woth odin and a tool called samunlock
If you search on ebay there is a guy who does it
For very cheap
He has to remotely connect to your computer while your phone is connect to the computer by usb. Did sprint unlock the phone for you by sending a software update specifically to unlock it? If its truly unlocked . Open settings software update. At the bottom it will say
UICC Unlock
Your device is unlocked for any sim card.
If that is the case i dont see why you would not be able to activate it on boost. They use sprints network. When i unlocked mine i can put a tmobile sim card in it and i dont have to set the apn or anything. The way i had mine unlocked its setup with all apns. So i just put in the sim card and it connects to that network automatically. I dont see why this would not work for boost. If it is domestically unlocked put a boost sim in it open the phone dialer and type ##brand# that may work
Click to expand...
Click to collapse
Hi, could you please send me the ebay link so I can contact this person so I can unlock my Note 8 from Sprint?
I have a rooted Note 9 SM-960f/ds I was using on verizon and I went to switch to a Tmobile sim card and it's asking for a sim network unlock pin. I didn't set one up nor should it be locked to verizon.. to I need to unroot and do a factory reset for it work.
stark21 said:
I have a rooted Note 9 SM-960f/ds I was using on verizon and I went to switch to a Tmobile sim card and it's asking for a sim network unlock pin. I didn't set one up nor should it be locked to verizon.. to I need to unroot and do a factory reset for it work.
Click to expand...
Click to collapse
I had something similar with T-Mo iPhone when my phone was roaming on ATT due to poor T-Mo coverage. When I returned to T-Mo coverage (even rebooted phone) it still didn't work. I had to call T-Mo & they provided me with a SIM-specific unlock code. Such a bunch of crap to go through.
Good luck.
Sent from my SM-N975U using Tapatalk
stark21 said:
I have a rooted Note 9 SM-960f/ds I was using on verizon and I went to switch to a Tmobile sim card and it's asking for a sim network unlock pin. I didn't set one up nor should it be locked to verizon.. to I need to unroot and do a factory reset for it work.
Click to expand...
Click to collapse
the f devices shouldnt be carrier locked, at least not for USA carriers. Are you sure its not talking about a sim card lock? if ti is, many sim cards pins are 0000, 1234 etc etc, but you only get 3 tries before it locks it down and you will probably have to get a new sim as that usually burns the sim (not literally burn, its just the term we use as salespersons of cellular service when a sim is no longer usable for a multitude of reasons)
ZeroXO fixed my phone I guess it was somehow network locked and it was a hex edit that was wrong. but he fixed it and all is good