Factory Reset does NOT solve S10 Battery Drain (15-20%) when Idle - Samsung Galaxy S10 Questions & Answers

I noticed my Samsung S10 T-Mobile Snapdragon would drain about 15-20% overnight while asleep (6-8 hours) since last week or so. The drain during the day is also significantly worse, but it's easier to compare the numbers when on idle. The first weeks that I had the phone, I was losing less than 5% overnight (6-8 hours). I am not sure if this was caused by the security updates, carrier updates, or a rogue application. I made no changes to the phone settings that I can recall. My phone was connected to WIFI overnight, with cellular, cellular data, and Bluetooth on. Prior to going to bed I would charge the phone to about 80% and unplug it.
I installed AccuBattery after reading some forums and it showed that my battery drain overnight was about 2-3% PER hour. AccuBattery also indicated that my phone was in deep sleep +85% of the time. The breakdown per application does not total the 15-20% so there's something else draining the battery. Eventually, I uninstalled AccuBattery to see if it was contributing to the drain, and it made no difference.
Below are most of the things that I have tried and tested overnight while I slept (6-8 hours), all of them have been UNSUCCESSFUL at solving the battery drain. I might have forgotten some other settings that I have changed. Keep in mind that this took me over a week of playing around with these settings, and checking the battery right before and after I went to sleep.
Restarted phone (There's always someone who would suggest this if not written down)
Cleared Google Services, Google, and other Apps Cache and Data
Cleared Cache Memory (Through recovery menu - Tried this about 5 times at this point)
Reset the big 3 (Reset settings, Reset network settings, Reset accessibility settings)
Enabled Airplane Mode (Cellular, WiFi, Bluetooth Off)
Disabled Location
Disabled Sync
Disabled Always on Display
Disabled ALL Motions and Gestures (e.g. Lift to Wake, Double tap to wake, Smart Stay, etc.)
Disabled Video enhancer
Disabled Game Launcher
Disabled Bixby Routines
Disabled Nearby Device Scanning
Disabled WiFi Scanning and Bluetooth Scanning (Improve Accuracy)
Disabled Show icon when screen is off (under fingerprints - from Samsung Forums)
Disabled certain Apps (AR Emoji, ARCore, Briefing, Chrome, Game Launcher, Google, Facebook, Secure Folder, etc.)
Forced Stop certain Apps (Bixby, Secure WiFi, etc. - they seem to all come back after a couple of minutes anyway)
Enabled/Disabled Adaptive Power Saving (Tried both settings, made no difference)
Enabled/Disabled Auto Optimization (Tried both settings, made no difference)
Switched between Power Modes (Optimized to Medium, made no difference)
Change lock screen and home screen to a 100% black wallpaper
Ran Safe Mode overnight with ALL of the settings above (Airplane with Location and Sync Off, etc.) Still got a 15% drain overnight.
Last night after I got fed up with playing with the countless of options, I decided to Factory Reset the phone thinking that this would solve my battery drain problem. Well, WRONG. Still got a 15% battery drain overnight with only the core apps installed, in airplane mode, location and sync disabled, and other settings disabled. I did NOT restore any backups from Samsung or Google, nor installed any additional apps that did not come with the phone.
I have complained to Samsung through their Samsung Members application under Feedback. If you guys are on the same boat, I suggest we all start complaining so that they can start taking a look at this and hopefully release a fix.
If you guys have any tips or anything has worked for you guys, please let me know.

XDA1697413 said:
I noticed my Samsung S10 T-Mobile Snapdragon would drain about 15-20% overnight while asleep (6-8 hours) since last week or so. The drain during the day is also significantly worse, but it's easier to compare the numbers when on idle. The first weeks that I had the phone, I was losing less than 5% overnight (6-8 hours). I am not sure if this was caused by the security updates, carrier updates, or a rogue application. I made no changes to the phone settings that I can recall. My phone was connected to WIFI overnight, with cellular, cellular data, and Bluetooth on. Prior to going to bed I would charge the phone to about 80% and unplug it.
I installed AccuBattery after reading some forums and it showed that my battery drain overnight was about 2-3% PER hour. AccuBattery also indicated that my phone was in deep sleep +85% of the time. The breakdown per application does not total the 15-20% so there's something else draining the battery. Eventually, I uninstalled AccuBattery to see if it was contributing to the drain, and it made no difference.
Below are most of the things that I have tried and tested overnight while I slept (6-8 hours), all of them have been UNSUCCESSFUL at solving the battery drain. I might have forgotten some other settings that I have changed. Keep in mind that this took me over a week of playing around with these settings, and checking the battery right before and after I went to sleep.
Restarted phone (There's always someone who would suggest this if not written down)
Cleared Google Services, Google, and other Apps Cache and Data
Cleared Cache Memory (Through recovery menu - Tried this about 5 times at this point)
Reset the big 3 (Reset settings, Reset network settings, Reset accessibility settings)
Enabled Airplane Mode (Cellular, WiFi, Bluetooth Off)
Disabled Location
Disabled Sync
Disabled Always on Display
Disabled ALL Motions and Gestures (e.g. Lift to Wake, Double tap to wake, Smart Stay, etc.)
Disabled Video enhancer
Disabled Game Launcher
Disabled Bixby Routines
Disabled Nearby Device Scanning
Disabled WiFi Scanning and Bluetooth Scanning (Improve Accuracy)
Disabled Show icon when screen is off (under fingerprints - from Samsung Forums)
Disabled certain Apps (AR Emoji, ARCore, Briefing, Chrome, Game Launcher, Google, Facebook, Secure Folder, etc.)
Forced Stop certain Apps (Bixby, Secure WiFi, etc. - they seem to all come back after a couple of minutes anyway)
Enabled/Disabled Adaptive Power Saving (Tried both settings, made no difference)
Enabled/Disabled Auto Optimization (Tried both settings, made no difference)
Switched between Power Modes (Optimized to Medium, made no difference)
Change lock screen and home screen to a 100% black wallpaper
Ran Safe Mode overnight with ALL of the settings above (Airplane with Location and Sync Off, etc.) Still got a 15% drain overnight.
Last night after I got fed up with playing with the countless of options, I decided to Factory Reset the phone thinking that this would solve my battery drain problem. Well, WRONG. Still got a 15% battery drain overnight with only the core apps installed, in airplane mode, location and sync disabled, and other settings disabled. I did NOT restore any backups from Samsung or Google, nor installed any additional apps that did not come with the phone.
I have complained to Samsung through their Samsung Members application under Feedback. If you guys are on the same boat, I suggest we all start complaining so that they can start taking a look at this and hopefully release a fix.
If you guys have any tips or anything has worked for you guys, please let me know.
Click to expand...
Click to collapse
If its still draining that much even in flight mode, then something is definitely wrong. Seems like you've tried everything. Can you not get a replacement under warranty from where you purchased it? Sounds faulty.
Sent from my [device_name] using XDA-Developers Legacy app

I have had this same issue with my S7. Hence my reply. At that time I have traced it down to a certain kernel process. The only way to resolve this was to replace the motherboard. A factory reset didnt helped either.
Later when i investigated it further it was like an Interrupt request for sleep mode. Eleminating the phone going to deep sleep. Than you will see drains like this
My advice. Get the device replaced. It was the only way to resolve the problem on my S7. Hardware replacement

Shivani76 said:
I have had this same issue with my S7. Hence my reply. At that time I have traced it down to a certain kernel process. The only way to resolve this was to replace the motherboard. A factory reset didnt helped either.
Later when i investigated it further it was like an Interrupt request for sleep mode. Eleminating the phone going to deep sleep. Than you will see drains like this
My advice. Get the device replaced. It was the only way to resolve the problem on my S7. Hardware replacement
Click to expand...
Click to collapse
I installed BetterBatteryStats and got a ~20 drain over 9 hours of standby while sleeping. The phone was untouched for 9 hours, airplane mode on, location off, sync off, and other settings off.
imgur.com/a/1zAj9LP
Also, how did you manage to get your phone replaced? By Samsung? I am past the 30 day return policy so I am not sure how easy/hard it will be for the to replace my device/motherboard. What did you say to them exactly?

Reflash firmware?

Which update are you on?
After the ASCA, but before the finger print sensor update, I had amazing battery life, less than 1% per hour on idle.
But after finger print sensor update, it's about 2% per hour on idle.
Maybe reflash ASCA without the fps update? If it's possible

evo85210 said:
Which update are you on?
After the ASCA, but before the finger print sensor update, I had amazing battery life, less than 1% per hour on idle.
But after finger print sensor update, it's about 2% per hour on idle.
Maybe reflash ASCA without the fps update? If it's possible
Click to expand...
Click to collapse
Spoke to someone in Reddit and he flashed his phone to the Febraury update. It still had bad idle drain.
Additional things I have tried recently overnight with no success
Disabled fingerprint
Removed SIM Card
Cleared memory cache again
I'll wait for the April update and see if that solves things. If not, I guess I'll drop by one of their service centers/genuis bars.
What a terrible experience...

Yeah that does not seem normal.
With airplane mode drop 0.2%/hours.

Sorry you are having bad issues. I would try to install U1 firmware and see if that helps.
Sent from my SM-G973U using Tapatalk

I'm having the same issue after the recent updates on AT&T. I used to get close to 9 hours SOT and now I barely get 4. Nothing unusual in the battery stats either so I'm not sure what's going on.

Same here. The idle drain is completely insane! It's a shame that the phone suffers from issues like this when you compare it to the price we paid for it. From what I can tell the issue stems from the kernel not being able to figure out the proper frequencies for the cores in idle which leads to **** performance. I'm gonna try to flash the asd4 firmware via odin once. If it doesn't work I'm gonna get a replacement if possible. Currently I get around 4 hours of sot no matter what I do. Doesn't matter what I do which is super weird. My s7 edge which was at least 2 years old gave me a better sot more regularly, so I'm definitely pretty irritated with this. Will update once I flash over odin.

Saumya Mishra said:
Same here. The idle drain is completely insane! It's a shame that the phone suffers from issues like this when you compare it to the price we paid for it. From what I can tell the issue stems from the kernel not being able to figure out the proper frequencies for the cores in idle which leads to **** performance. I'm gonna try to flash the asd4 firmware via odin once. If it doesn't work I'm gonna get a replacement if possible. Currently I get around 4 hours of sot no matter what I do. Doesn't matter what I do which is super weird. My s7 edge which was at least 2 years old gave me a better sot more regularly, so I'm definitely pretty irritated with this. Will update once I flash over odin.
Click to expand...
Click to collapse
To all who has this issues. First thing to check is .. Does the phone ever enters deep sleep ....
I used this app on my S7..
Wakelock Detector. Can be found in google play.. Sorry cant post links due to my new status here.

Znalazłem rozwiązanie szybkiego rozładowania bateri zwłaszcza jak telefon noszony jest w kieszeni. W moim przypadku telefon przez noc zużywa jakiś 3% bateri a po włożeniu do kieszeni w 2 godziny 15% do wczoraj. A teraz Rozwiazanie . Wychodzimy w MENU - ZAAWANSOWANE FUNKCJE - RUCH I GESTY* - i odznaczamy opcję DOTKNIJ DWUKROTNIE ABY WYBUDZIĆ. następnie w MENU - EKRAN BLOKADY - ALWAYS ON DISPLAY - TRYB WYŚWIETLACZA zmieniamy opcję DOTKNIJ ABY POKAZAĆ na którąś z pozostałych lub całkowicie wyłączamy ALWAYS ON DISPLAY . To powinno rozwiązać problem z baterią w moim przypadku kończąc**pracę**z telefonem w kieszeni po 8 godzinach miałem 30% Baterii a teraz 70% .

Shivani76 said:
Wakelock Detector.
Click to expand...
Click to collapse
I know this app,but i have never used it.Next maybe i can......

Shivani76 said:
To all who has this issues. First thing to check is .. Does the phone ever enters deep sleep ....
I used this app on my S7..
Wakelock Detector. Can be found in google play.. Sorry cant post links due to my new status here.
Click to expand...
Click to collapse
BetterBatteryStats shows it goes to deep sleep 99% of the time overnight. No abnormal kernel wakelocks/partial wakelocks/alarms.
A couple of other things I have tried recently unsuccessfully while sleeping (6-8 hours) over the past week:
Safe Mode
Safe Mode + airplane mode
Safe Mode + airplane mode + cache wipe + Google services wipe
Safe Mode + airplane mode + cache wipe + Google services wipe + Remaining Apps in Sleep Mode (Battery Settings>Sleeping Apps)
Safe Mode + airplane mode + cache wipe + Google services wipe + Remaning Apps in Sleep Mode + Max Battery Mode (instead of Optimized Mode)
The best idle drain I got overnight was 15% drain over ~6 hours (~2.5%/hour)
I'll try disabling the Adaptive Battery/Auto Optimization while I have all my Apps in Sleep Mode an Safe Mode. I'll also try another Factory Reset this weekend.
If that doesn't work, I'll schedule an appointment with one of their service centers.
This sucks. My 2-year old S7 Edge still has better battery life than this.

I remember reading a post on Reddit from a guy saying he had a current leak on his faulty motherboard. Maybe you got the same issue on yours.

Paradoxxx said:
I remember reading a post on Reddit from a guy saying he had a current leak on his faulty motherboard. Maybe you got the same issue on yours.
Click to expand...
Click to collapse
After reading your comment, I decided to test the phone completely off overnight.
To my surprise the battery drain was still present. From 5PM to 730AM my battery went down from 87% to 60%!!! So about ~2%/hour while the S10 was COMPLETELY OFF.
I'll be taking my phone to the service center sometime this week. For anybody else having crazy drain problems, turn your device completely off and see if the drain is still present. It might be a hardware issue

evo85210 said:
Which update are you on?
After the ASCA, but before the finger print sensor update, I had amazing battery life, less than 1% per hour on idle.
But after finger print sensor update, it's about 2% per hour on idle.
Maybe reflash ASCA without the fps update? If it's possible
Click to expand...
Click to collapse
Oh, seems like the same with mine, the fingerprint update

Related

Android system sensor usage!!!!

After weeks of tryna figure our my battery drain on froyo I think I pinned it down. In spare parts under battery history/ sensor usage/ android system is running on my phone 100 percent of the time.I've already wiped and that doesn't help.any help?
b33zy682 said:
After weeks of tryna figure our my battery drain on froyo I think I pinned it down. In spare parts under battery history/ sensor usage/ android system is running on my phone 100 percent of the time.I've already wiped and that doesn't help.any help?
Click to expand...
Click to collapse
Ya I have 17 hours of sensor usage in all time (I guess that's since I did a hard reset a few days ago).
Yea and the only solution I've found is factory reset but I can't find it in cm6 settings nor do I know if factory reset does anything to rooted users
Factory reset erases all user data. It's essentially wiping Data and Cache partitions.
Has anyone figured this out yet? My phone has been unplugged for 1 hour and has 24 minutes of sensor usage when I've used the phone for maximum 8 minutes.
rickytenzer said:
Has anyone figured this out yet? My phone has been unplugged for 1 hour and has 24 minutes of sensor usage when I've used the phone for maximum 8 minutes.
Click to expand...
Click to collapse
I'd have to bet it's an app doing it... You'll have to figure it out probably.
Definitely it must be some app you have installed. Try nandroid and wipe if you have root and if it solves your problem then nandroid restore back and uninstall apps one by one until you figure it out.
I recommend you to start uninstalling apps which using sensor as first.
rickytenzer said:
Ya I have 17 hours of sensor usage in all time (I guess that's since I did a hard reset a few days ago).
Click to expand...
Click to collapse
My guess would be that the sensor usage is part of the android system, therefore it uses the light sensor to read ambiant light for automatic backlighting for the phone, proximity sensor for the dialer, light sensor for the camera and orientation? sensor for the gallery perhaps???
I would guess that if you turned off the proximity sensor for the dialer, disabled automatic backlighting, etc you wouldn't see the same results. Just a guess tho.
That would be any app that uses the motion sensor. Like the new gesture search that can be triggered by flipping the phone back and forth. Or maybe a Tasker task you set up for some sort of motion gesture. Or a live wallpaper that reacts to 'gravity'.
I'd first look for any programs like those that could be running. They are misbehaving if it is constantly on, even when the screen is off. Or it could be by design 'to shake the screen on' for instance.
I have a similar sort of issue but instead of android being 100%, I have internet at 50% under battery info/sensor usage?
I charged my battery to full last night, set my alarm to wake up this morning, then put my desire into airplane mode.
I wake up this morning and my battery has gone down from full to 88%? How is this possible, and more unusual, how has the internet been the reason when I had my phone in airplane mode?
Sent from my HTC Desire using XDA App
Same problem
I have a Desire (running CM-6.0.2) and am experiencing similar problems. Mine is actually much worse than reported here; in 8 hours of over-night table sitting, my phone drained the battery from 70% down to nearly 20%!!
I am careful to check which Apps are running, and meticulously shut things down. I always have my 3G data connection turned off, WiFi off, GPS off...
The Testing > Battery History > Sensor Usage frequently seems to be showing "Android System" with times that even exceed what is recorded as "Running"!!
The battery performance isn't always terrible like this, but I've noticed when BatteryGraph shows steep decline, that the Sensor Usage is really high.
I don't know how to try to diagnose this further, but we've got to figure something out.
msc4985 said:
I have a similar sort of issue but instead of android being 100%, I have internet at 50% under battery info/sensor usage?
I charged my battery to full last night, set my alarm to wake up this morning, then put my desire into airplane mode.
I wake up this morning and my battery has gone down from full to 88%? How is this possible, and more unusual, how has the internet been the reason when I had my phone in airplane mode?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Sorry for reviving this old thread, but I have the same problem. I charged my phone two days ago, didn't use it much before the first night. The battery in the first morning was about 95%.
I then barely used the phone yesterday and just used a default browser for 10-15 minutes before going to sleep. Don't recall the exact battery percentage, but during the second night the battery had drained a lot more than during the first night.
I have disabled auto-rotation and auto-brightness, gps and network connections and the phone was locked in it's pouch.
Under battery history (sensor usage, since last unplugged) I have:
Android system: 1d 14h 56m 48s
Internet: 11h 45m 35s
I didn't use the Internet for more than 15 minutes.
What could cause so high sensor usage?
Was a fix for this ever found?
I'm experiencing the same issue where "Android System" shows the "Sensor Usage" in Spare Parts as running 100% of the time.

[Q/Issue] Deep sleep with wlan on?

Hi!
I just noticed that my phone does not go to deep sleep if I have wlan on. Though I do not have any long wakelocks according to BetterBatteryStats, just some minutes total while the device have been awake for much more.
Stock .534 unrooted, newly repaired with _only_ BetterBatteryStats and CPU Spy installed. No accounts added etc.
Wlan/Advanced: "Always on"
Location-based wlan: "on"
Low battery mode: "on"
STAMIN mode: "off"
Location based services "on" / "off" tested.
When I have wlan on CPU Spy reports as Deep sleep unused, and instead most of the time is spent in 300 MHz.
Any of you that can reproduce?
Have the same problem. Is that normal that it doesnt goes to deep sleep ?
muslim187 said:
Have the same problem. Is that normal that it doesnt goes to deep sleep ?
Click to expand...
Click to collapse
No, it's absolutely not normal. Something is keeping the device awake, probably a bug.
I left the device over night,
wlan kernel wakelock for 7h, but no long-standing partial wakelocks. I don't get it, how can something keep wifi awake without actually issuing a wakelock?
Bah I have suddenly been afflicted with this issue since yesterday. Noticed battery drain from 100% to 33% with minimal use between this morning and lunchtime while at work. Currently it is charging off my laptop but only holding its own, not increasing. Only had it a week, very little installed on it.
Battery life was fine for the first week of ownership, today it lost 75% with little or no use in 5 hours, then it did not charge when connected by USB to laptop it merely held the same charge, before quickly discharging again when disconnected.
No deep sleep all day
https://www.dropbox.com/s/b19ixx16dgnqrcb/2013-10-07 17.46.20.png
Inquitus said:
Battery life was fine for the first week of ownership, today it lost 75% with little or no use in 5 hours, then it did not charge when connected by USB to laptop it merely held the same charge, before quickly discharging again when disconnected.
No deep sleep all day
https://www.dropbox.com/s/b19ixx16dgnqrcb/2013-10-07 17.46.20.png
Click to expand...
Click to collapse
Hi, can you please verify that you indeed do not have any wakelocks caused by any other third-party programs you have installed? Just to knwo that we are in fact experiencing the same issue. You could also try to disable wlan (and mobile data (I haven't tested to turn that on, as I do not yet have a data plan).
The application needed to test that is Better Battery Stats, available here on XDA (or on Play): http://forum.xda-developers.com/showthread.php?t=1179809
Exry said:
Hi, can you please verify that you indeed do not have any wakelocks caused by any other third-party programs you have installed? Just to knwo that we are in fact experiencing the same issue. You could also try to disable wlan (and mobile data (I haven't tested to turn that on, as I do not yet have a data plan).
The application needed to test that is Better Battery Stats, available here on XDA (or on Play): http://forum.xda-developers.com/showthread.php?t=1179809
Click to expand...
Click to collapse
Today's issue on my phone was driven by several hours of a "bam_dmux wakelock."
edit: and no partial wakelocks so no idea of the driver.
Inquitus said:
Today's issue on my phone was driven by several hours of a "bam_dmux wakelock."
edit: and no partial wakelocks so no idea of the driver.
Click to expand...
Click to collapse
Ok. So it might be the same issue then, though I don't really know what the "bam_dmux" wakelock is.
FYI Mine is back to normal today. Lost 3% in 3 hours of light use. Only thing I have changed is I deleted a Wifi network from my preferred list that the phone was having trouble connecting to, may or may not be related.

[Q] Battery drain / rogue app?

Hi Everybody,
I was given a Z3C from a friend and I am experiencing ridiculous battery drain when idle. The phone discharge at a rate of 6-7% per hour, meaning that at best I have to recharge it at the end of the day.
I had a look on the forum and so far I performed the following:
- factory reset (twice)
- reinstall Lollipop via PC Companion
- restart the phone with the yellow button next to sim card (several times)
- untick "send usage statistics" under file commander
- put on stamina mode (no difference)
I use Nova Launcher.
Last night I left the phone on at 57% and airplane mode at 11pm and went to bed, this morning I woke up at 6.30 and it was off (hence it can't be connectivity).
Better Battery Stats says that the phone is awake 100% of the time when screen is off. Under Power Management the bigger drainer is Play services with 25% now.
On a typical day I only use Gmail and Whatsapp, listen to some music, but no FB, Twitter and so on. I have a pretty lean configuration. Clearly the problem is when Idle.
I don't think this is a matter of Lollipop messing around with my phone but rather something hidden running for no reason.
I used to have a Galaxy S4 and never had a problem with Lollipop, so I am surprised.
How do you think I can find the culprit?
Little update for who is happy to lend a hand on this.
I ran GSam and found out that Android System has a 15% battery consumption. Inside of it, there are multiple packages and most likely the drainer is among them.
Can anyone suggest which packages are safe/possible to disable?
ponch10 said:
Hi Everybody,
I was given a Z3C from a friend and I am experiencing ridiculous battery drain when idle. The phone discharge at a rate of 6-7% per hour, meaning that at best I have to recharge it at the end of the day.
I had a look on the forum and so far I performed the following:
- factory reset (twice)
- reinstall Lollipop via PC Companion
- restart the phone with the yellow button next to sim card (several times)
- untick "send usage statistics" under file commander
- put on stamina mode (no difference)
I use Nova Launcher.
Last night I left the phone on at 57% and airplane mode at 11pm and went to bed, this morning I woke up at 6.30 and it was off (hence it can't be connectivity).
Better Battery Stats says that the phone is awake 100% of the time when screen is off. Under Power Management the bigger drainer is Play services with 25% now.
On a typical day I only use Gmail and Whatsapp, listen to some music, but no FB, Twitter and so on. I have a pretty lean configuration. Clearly the problem is when Idle.
I don't think this is a matter of Lollipop messing around with my phone but rather something hidden running for no reason.
I used to have a Galaxy S4 and never had a problem with Lollipop, so I am surprised.
How do you think I can find the culprit?
Click to expand...
Click to collapse
Can't point you exactly to what you're looking for, but here are a couple of points:
1. There's a small problem with Lollipop - it requires updated Google Services, but sometimes the update doesn't go through properly, you can't even initiate it - Play says everything's good. It might be a cause for battery drain. Easiest to check - revert to KitKat, install it, if no drain - then it's Lollipop-specific, if drain - then look further.
2. First installation of the OS after factory reset, with nothing loaded, if there's drain - it comes from HW that's not behaving as expected and SW being somewhere in eternal loop / reading something unexpected. Not much to do here except identify the failing HW (probably not easy) and disable the driver for it.
Thanks.
That sounds complicated. Do you see something clearly wrong in the info I provided above? (i.e. % of battery use, packages that shouldn't be there?)

Note 5 Battery Drain/wakelock and DCMProvider

Hi, i have been facing battery drain from past two weeks in my note 5.at night if battery is 90% than at morning it use 10% and moved to 80% without any use. And second the DCMProvider continously draining battery. And clear data, force stop doesn't work. I have set everything accurate no data sync on auto. Wifi scan is off, wifi on during sleep is also set to never. Two days back i reinstall firmware through smart switch buy DCMPROVIDER Comes back. Don't why it use to drain battery. Before two weeks every thing was okay. At that time i check through safe mode, system app cause wake lock during night at sleep. And than dcmprovider comes and reinstall didn't work.
Freeze it
I have tried to stop it, and set it to off on auto start after boot. But it comes back. My phone is in warranty and i don't want to root it to look into depth and stop this.
cute_kayani said:
I have tried to stop it, and set it to off on auto start after boot. But it comes back. My phone is in warranty and i don't want to root it to look into depth and stop this.
Click to expand...
Click to collapse
Try factory reset
Reinstall through kies did factory reset.
Dcmprovider comes again and drain battery.
cute_kayani said:
Dcmprovider comes again and drain battery.
Click to expand...
Click to collapse
Man...goto samsung service and see if they can help.... otherwise you can root
I had the same problem with my N920C, did a full factory reset and it still went from 100% to 30% overnight without any usage. Then I found this app: Gservicefix
I followed the instructions to run it and even with WiFi and Location left on it now drains less than 10% overnight. It also fixed the wireless charging problem so I no longer need to use DayDream mode to keep it from stopping the wireless charge.
I have no idea what this app does but I have a stock, non-rooted Note 5 running Android 5.1.1 and it has worked wonders for my battery life without having to mess about with settings of disable/stop other apps or services
I should add I have no connection with the software or its developer.
Thanks, i try this app and let you know.
For DCMProvider i don't know, but for night high drain. Now phone going back to normal.
Follow these steps to stop idle high drain.
On your GPS and select only wifi and Mobile network and off GPS.
Than go into lock and security and other security and than device administration and off all. It might save high idling drain. And syc should be off so that it can't auto syc. Android beam, nfc all other are also at off.
wilkhaven said:
I had the same problem with my N920C, did a full factory reset and it still went from 100% to 30% overnight without any usage. Then I found this app: Gservicefix
I followed the instructions to run it and even with WiFi and Location left on it now drains less than 10% overnight. It also fixed the wireless charging problem so I no longer need to use DayDream mode to keep it from stopping the wireless charge.
I have no idea what this app does but I have a stock, non-rooted Note 5 running Android 5.1.1 and it has worked wonders for my battery life without having to mess about with settings of disable/stop other apps or services
I should add I have no connection with the software or its developer.
Click to expand...
Click to collapse
DCMProvider still draining battery. The app doesn't worked for me. But the night high drain in idle comes down due to change of some settings which i mentioned in my one post.

Huge battery drain

Hello,
I recently bought a P20 Pro, good phone, but mine has a big issue...
The battery drain 8~9% per hours screen off, it run hot in my pocket, last night i fell asleep with the phone in bed, in the morning, the phone was screen off under the sheets, it was so hot, impossible to handle with -70% battery in a ~6hours night.
I tried a factory reset this morning, but it's the same...
Idk what i can do, it's impossible to use this phone on a daily basis with a battery usage like that
The firmware is on the last update, 8.1.0.152 (C432)
Adaptive/Automatic backlight is disabled (backlight at ~70%)
Darken interfaces colors enabled
Useless/Annoying services disabled, no location history, assistants, cleanup, "phone care", nothing is enabled
Anyone with the same issue ?
the battery is drained cuz of your network
probably you might be staying in low covergae area
and for wifi pls turn off wifi scanning under setting'
Updated to EMUI9 Beta, not better, 1h15 of screen time, it looks like the idle (screen off) mode use the same battery as screen on/browsing/youtube streaming impossible to use it daily ...
Babu mani said:
the battery is drained cuz of your network
probably you might be staying in low covergae area
and for wifi pls turn off wifi scanning under setting'
Click to expand...
Click to collapse
I'm at the same place, at my office where my Nexus 6P / Galaxy S8+ had a normal battery drain, plus the antena relay is ~150m from me, i don't believe it's a cellular network issue, or it's a big hardware issue
I'll try to disable wifi scanning, but also tried for 2 hours disabling cellular data + wifi, same battery usage
Sounds like it's something wrong with your phone, bring it back and get a new.
-makz said:
Updated to EMUI9 Beta, not better, 1h15 of screen time, it looks like the idle (screen off) mode use the same battery as screen on/browsing/youtube streaming impossible to use it daily ...
Click to expand...
Click to collapse
This shouldn't be the case. Try formatting the phone
pratik_193 said:
This shouldn't be the case. Try formatting the phone
Click to expand...
Click to collapse
Already tried few times (cf first post)
Just contacted the vendor, i'll ask for a replacement
I got a replacement, now it's correct.
I have a similar issue with my Mate RS, if I turb the power saving off the phone will be dead with mild use within half a day.

Categories

Resources