News: Motorola No Longer Updating Moto Z2 Force T-Mobile, ATT, Sprint Models to Pie - Moto Z2 Force Guides, News, & Discussion

https://www.droid-life.com/2019/06/...update-for-t-mobile-sprint-att-moto-z2-force/

Okay, I'm fine ?

I gave them a second chance coming from a Moto X Pure to the Z2 Force. As a longtime Moto user (OG Moto X)…I am not surprised because it's been nothing but BS since Google sold Moto to Lenovo. But it's still depressing. This was my queue to jump ship. Problem is I'm not impressed with the current smartphone offerings. Probably going to either give the Xperia 1 a shot, or wait for the Pixel 4's. Sad day. F-U Lenovo! Thanks for taking a great company and completely ruining it.

Yeah, the entire reason I purchased this phone is because of the price point, external storage (despite the non replaceable battery), and that it was going to be supported through pie. I would have never bought it if it wasn't getting pie.
Are there any other phones that hit all those points, because I won't go Moto again after this bull****.

gokart2 said:
I gave them a second chance coming from a Moto X Pure to the Z2 Force. As a longtime Moto user (OG Moto X)…I am not surprised because it's been nothing but BS since Google sold Moto to Lenovo. But it's still depressing. This was my queue to jump ship. Problem is I'm not impressed with the current smartphone offerings. Probably going to either give the Xperia 1 a shot, or wait for the Pixel 4's. Sad day. F-U Lenovo! Thanks for taking a great company and completely ruining it.
Click to expand...
Click to collapse
I'm in the same boat as you.
Loved my Moto X Pure but was let down by the software support.
Gave Moto another chance w/ the Z2 force and it has been a colossal disappointment.
I use whatsapp video chat very heavily and no matter what I tried, the app would crash and disable the camera. The only solution was to restart the phone. I was really hoping the update to 9.0 would've solved that issue but there goes that hope...
Yeah, I'm in the "never again Moto" camp with you.

I emailed Motorola to request a bootloader unlock since they won't update to Pie. Hopefully they permit it.
Motorola contact page: https://motorola-global-portal.custhelp.com/app/prod_ask/
Bootloader Unlock page (AT&T and Verizon not qualify): https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b

Just got off the phone with Moto and att.... Att admits they have not requested the pie update because of the problems they have with 9.0 updates on the samsungs and lg's. They promise they will be requesting said updates once they get closer to finished with the other brands. I'll not hold my breath. They also could not explain why the wifi calling feature was disabled on this phone. Moto said z2f hardware was incompatible with the pie update. I called him out on the lie as Verizon has the same hardware and getting the update. He then said att had not requested the update so therefore would not receive it. Now I got both companies on same page.... Not requested so not sent. So Moto has written the update and has released it to Verizon and one other provider ( I forget whom). To me it sounds like the fault goes to att or they would have requested the update that Verizon does have for this phone. I'll touch base with att again in a month and see what bs they can fill me with then. The struggle is real!

It wastes our waiting. They gave us hope and broke it after a music note. If ATT doesn't give us Pie, he has to give us bootloader code.

Will those of us with unlocked bootloaders and Sprint phones be able to flash pie one it's released to Verizon?

quadcrap1 said:
Will those of us with unlocked bootloaders and Sprint phones be able to flash pie one it's released to Verizon?
Click to expand...
Click to collapse
It seems to be worth a try. If Motorola gives me unlock code for ATT, I will do it.

hero913 said:
I'm in the same boat as you.
Loved my Moto X Pure but was let down by the software support.
Gave Moto another chance w/ the Z2 force and it has been a colossal disappointment.
I use whatsapp video chat very heavily and no matter what I tried, the app would crash and disable the camera. The only solution was to restart the phone. I was really hoping the update to 9.0 would've solved that issue but there goes that hope...
Yeah, I'm in the "never again Moto" camp with you.
Click to expand...
Click to collapse
Same story here. I like the Moto Mod ecosystem, but not enough to buy Moto ever again.

@motorola, at&t is making you look bad. You should fix this!!

Related

[Q] Has/Will Verizon destroy the Moto X?

So Verizon seems to have a tendency to kill the phones and updates for their customers. It seems like they dont approve certain things in advance so the updates for phone always come extremely late for verizon phones. I dont knot the specific terms for what I am talking about but I am sure most of you understand what I am talking about.
Anyways, it's time for my phone upgrade and I am strongly considering getting the Moto X. I am curious if this has or appears that it will be a problem in the future for the Moto X? I hate when companies dont release or approve certain information and therefore we get updates months after people with the same phone on other carriers get them.
Any advice would be appreciated, and sorry for being somewhat vague.
Thanks!
So you're talking about the phone that got upgraded to kitkat first?
Sent from my XT1060 using Tapatalk
1ManWolfePack said:
So you're talking about the phone that got upgraded to kitkat first?
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
The phone that got the Kit Kat OTA before the Nexus devices?
If you're staying with VZW, then the moto X is your best bet for fast upgrades. I'm not positive, but I think Moto phones are the only phones on VZW which are running 4.4.
Carriers deserve some of the blame for upgrade latency, but truthfully most of it is on the hardware makers side. The GNex on VZW was an interesting and more complex case. I don't see the Moto X having the same issues.
Droid Razr/Razr Maxx is still getting OTAs. I got one this morning for mine and that phone came out in January 2012. And as others mentioned, the Moto X was the first phone to get an OTA of 4.4.
Thanks for everyones feedback. I was a bit torn on my next phone but I think im going to go ahead and order my X tonight Looking forward to something different from the GNex!

Verizon 4.4.2 update

I'm going to get flamed for this but I'm getting irritated with Verizon or Motorola on how long this is taking. The 4.4 update took 4 weeks max and was a big update and this "minor" update has taken 2 months.....I don't understand what the hold up is. I bought this phone off contract because I wanted a phone that would receive updates relatively quickly and based my decision on the fast update to KitKat. I know there are a few Moto people here.....any insight on the delay? I do understand this is minor....just like being up to date. Okay...everyone yell at me for asking about this .
I'm used to updates taking 6-12 months, so I'm not complaining. It hasn't been that long since the last update.
sent from LenoMoto X
Ryno77 said:
I'm going to get flamed for this but I'm getting irritated with Verizon or Motorola on how long this is taking. The 4.4 update took 4 weeks max and was a big update and this "minor" update has taken 2 months.....I don't understand what the hold up is. I bought this phone off contract because I wanted a phone that would receive updates relatively quickly and based my decision on the fast update to KitKat. I know there are a few Moto people here.....any insight on the delay? I do understand this is minor....just like being up to date. Okay...everyone yell at me for asking about this .
Click to expand...
Click to collapse
Reason why because people are going to hard brick the frigging devices, all unlockable boot loader firmware will be sent out first to see how things go, at that point moto will send out Verizon and at&t firmware and watch all the hard bricks that happen, hope I'm wrong .
Sent on my Lenoto A2109 tablet
How come with have a 4.4.2 deodexed verison for Verizon? Isnt that the release?
flashallthetime said:
Reason why because people are going to hard brick the frigging devices, all unlockable boot loader firmware will be sent out first to see how things go, at that point moto will send out Verizon and at&t firmware and watch all the hard bricks that happen, hope I'm wrong .
Sent on my Lenoto A2109 tablet
Click to expand...
Click to collapse
Well, that's a reasonable explanation . Why are they messing with the bootloader with every update? I think it was you that posted in another thread about PM'ing this info rather than posting it on an open thread? If you don't mind I'd appreciate your explanation on this..If it's not a hassle PM'ing me with the info you have would be very much appreciated. Thanks.
The first update was a special occasion. Verizon never pushes crap out that fast. Money changed hands to get the first X and G updates through carriers ASAP is my guess. The carriers also got burned by the 4.4 exchange bugs which have probably been causing thousands of customer service calls and returns.
We're on a more normal schedule now, although still faster than Samsung or HTC as there is little to modify. Expect Verizon to be last with a 3-6 month delay for updates. Sunday will be 2 months since 4.4.2 pushed to the nexus 5. I would still be (pleasantly) surprised if we saw it before March or even April.
If you bought this phone thinking every update would be within weeks I'll remind you than a single data point does not make a trend.
Sent from my XT1060 using Tapatalk
Ryno77 said:
Well, that's a reasonable explanation . Why are they messing with the bootloader with every update? I think it was you that posted in another thread about PM'ing this info rather than posting it on an open thread? If you don't mind I'd appreciate your explanation on this..If it's not a hassle PM'ing me with the info you have would be very much appreciated. Thanks.
Click to expand...
Click to collapse
Verizon and at&t have locked boot loader on their consumer version, we all know about slapmymoto and all the root hacks, so does moto. The reason why the eliminated boot loader downgrade is due to slapmymoto, no other reason to do it. Just my thoughts . Moto left the vulnerability in the 4.4 upgrade , well its gone now so it should decrease hard bricks in theory but there's always someone who wants to stick a square peg in a round hole
Sent on my Lenoto A2109 tablet
I'm pretty sure downgrading the bootloader hasn't been possible on many recent moto phones. I agree that it's likely to prevent exploits, but it's not something new or unique to the X
Having just received my Verizon Dev Ed only a week or so ago, it updated to 4.4 almost immediately. What's better about 4.4.2?
We should also stress that some people have the update. Motorola is known for doing "Soak Tests" which, is a good idea. For production devices even if you HAVE all the specs on the device and drivers and such with the source code for them so as a developer you can go and in really look at everything... Takes time to not only make sure it works with the device on a basic level (compiles, boots, phone calls, etc..) there is the fact that bugs crop up and I have read a lot of things about it being pulled because of devices being locked - that of course has to be solved and since each device comes with a bootloader for the carrier it is on (unless I'm wrong in that since Sprint uses the 1060 as well and has the update) I would imagine Verizon is being cautious and giving it extra time. Perhaps Verizon noticed some bugs and the other carriers said to release and work on a fix later and Verizon said - no, fix it first.
I know it is hard to think of Verizon as a 'good guy' like that but it is possible, last thing they need is another phone update the kills devices - they've played that game before.
Anyway, just my two cents worth. I think it is being tested and tweaked before release.
Comparing this to the fact that my Galaxy Note 8.0 (which has no carrier cruft) still is on v4.2.2 and has been since October, so... I'm pretty happy with waiting a few months knowing that they'll get it out to me for the Moto X.
Roland Stone said:
What's better about 4.4.2?
Click to expand...
Click to collapse
My question exactly. I bet most people who harp about updates don't even know what the changes are. I have 4.4.2 on my N7 and I can't tell a difference in performance compared to 4.4. Most of the changes are camera related for the N5 and N7 which doesn't affect the Moto x's camera since it's updates come from the play store.
flashallthetime said:
Reason why because people are going to hard brick the frigging devices, all unlockable boot loader firmware will be sent out first to see how things go, at that point moto will send out Verizon and at&t firmware and watch all the hard bricks that happen, hope I'm wrong .
Sent on my Lenoto A2109 tablet
Click to expand...
Click to collapse
You're not wrong. LOL. Unfortunately.
Sent from my Moto X cellular telephone...
Verizon customer complaining about slow updates? Surprise surprise. Dude there are phones on Verizon right now that are still on 4.1-4.3 I'd relax and thank my lucky stars Motorola is only taking months instead of years.
If fast updates were so important you should have gotten a developer edition. I've had 4.4.2 for at least a week now and I had most of the 4.4 bugs fixed months ago
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
SymbioticGenius said:
Verizon customer complaining about slow updates? Surprise surprise. Dude there are phones on Verizon right now that are still on 4.1-4.3 I'd relax and thank my lucky stars Motorola is only taking months instead of years.
If fast updates were so important you should have gotten a developer edition. I've had 4.4.2 for at least a week now and I had most of the 4.4 bugs fixed months ago
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
Click to expand...
Click to collapse
Developer Editions don't get updates any faster than non-DE versions. The carriers still have to release the updates. I have a VZW DE, and I do not have 4.4.2 yet.
You do realize that you can install it yourself right? There are images all over the place now.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
SymbioticGenius said:
You do realize that you can install it yourself right? There are images all over the place now.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
Click to expand...
Click to collapse
I don't think there are Verizon/xt1060 4.4.2 images available yet. There are 4.4 images readily available though,
SymbioticGenius said:
You do realize that you can install it yourself right? There are images all over the place now.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
Click to expand...
Click to collapse
I understand I can flash the system image from another service provider. Everything I've come across is a sbf file....I can't flash just system from that can I? My last two phones have been from Samsung so I'm not too familiar with this stuff yet.
Ryno77 said:
I understand I can flash the system image from another service provider. Everything I've come across is a sbf file....I can't flash just system from that can I? My last two phones have been from Samsung so I'm not too familiar with this stuff yet.
Click to expand...
Click to collapse
I highly discourage you from doing this. There have been several people bricking by flashing the wrong thing. I almost bricked mine, but was able to save it. Then I had to spend 2 hours on the phone with Verizon because something I flashed made my phone show up as a non-Verizon device and temporarily blacklisted it. It now registers as a test device in Verizon's system, and I don't know what the implications of that is if I try to sell it later to someone else.
It was absolutely not worth it and I should have waited for my carrier to officially release an upgrade. I'm sure some here will disagree with me, but I'm telling you from personal experience.
Mr. Orange 645 said:
I highly discourage you from doing this. There have been several people bricking by flashing the wrong thing. I almost bricked mine, but was able to save it. Then I had to spend 2 hours on the phone with Verizon because something I flashed made my phone show up as a non-Verizon device and temporarily blacklisted it. It now registers as a test device in Verizon's system, and I don't know what the implications of that is if I try to sell it later to someone else.
It was absolutely not worth it and I should have waited for my carrier to officially release an upgrade. I'm sure some here will disagree with me, but I'm telling you from personal experience.
Click to expand...
Click to collapse
Yes..this. be patient. 4.4.2 won't change your life or anything.
Sent from my Moto X cellular telephone...
I to agree with the previous poster, as you said you came from a Sammy product, forget and throw all the past experience with Sammy out the window. Moto is a totally different beast. Wait till your sbf firmware is available and flash that. I have seen to many know it alls royally screw their brand new moto's up. Patience soon all will be for told , I can see in the not so distance future the 4.4.2 update
Sent on my Gummy running Lenoto X

Anyone having any luck getting the Moto X on contract in the UK?

Can only find it on mobile phones direct, an online only retailer. And they're taking forever to ship it, and pretty much lied to me about their stock.
So does anyone in the UK know anywhere stocking it? This phone seems so damn hard to get a hold of
I haven't seen it on any network anywhere. I heard P4U had an exclusive on it, but since they've gone bang.....
Yea I think that's what's screwing us over here, the phone seems to be stuck in limbo.
I ended up ordering it via mobile phones direct, they've told me it would be here tomorrow everyday for a week now. Initially was meant to be here last friday. Rung up today and they've told me it is delayed for a week. Could really do with someone else selling it
Clove have them SIM-free:
http://www.clove.co.uk/motorola-moto-x
As well as Amazon
http://www.amazon.co.uk/Motorola-Moto-Smartphone-Black-Resin/dp/B00NBU1MZS
EddyOS said:
Clove have them SIM-free:
http://www.clove.co.uk/motorola-moto-x
As well as Amazon
http://www.amazon.co.uk/Motorola-Moto-Smartphone-Black-Resin/dp/B00NBU1MZS
Click to expand...
Click to collapse
Yea I'm after a contract
Still no news on the Moto X being on any network. I can't really dish out the nearly £500 for the 32GB
Has anyone heard anything?
Mobilephonesdirect.co.uk are the only provider I've found so far, received mine a couple of days ago
I find it really strange after all the good reviews of this phone, its like the networks are shunning Motorola. I've had online chats with o2 and I've had responses usually worded "we have no updates for this device" I wish they'd just give a yes/no about if its coming soon or not
lennyboi77 said:
I find it really strange after all the good reviews of this phone, its like the networks are shunning Motorola. I've had online chats with o2 and I've had responses usually worded "we have no updates for this device" I wish they'd just give a yes/no about if its coming soon or not
Click to expand...
Click to collapse
I spoke with EE who is my provider and they said that they had no idea if they would get the phone because Motorola phones do not sell well (with them).
I played with the Z3 on Wednesday and REALLY liked it. It would have been better if it was close to pure android BUT given the unfortunate circumstances with the lack of availability from the Moto X, I will be purchasing the Z3 this weekend.
I think the networks are missing a trick here, some people are after a stock android experience and the size of the nexus 6 will put some off so will be wanting a device like the moto x.
lennyboi77 said:
I think the networks are missing a trick here, some people are after a stock android experience and the size of the nexus 6 will put some off so will be wanting a device like the moto x.
Click to expand...
Click to collapse
I was one of those who was put off by the size of the Nexus 6. Maybe it is Motorola's interest to push the Nexus before its other phones?!
texaslittleangel said:
I was one of those who was put off by the size of the Nexus 6. Maybe it is Motorola's interest to push the Nexus before its other phones?!
Click to expand...
Click to collapse
I was going to hold off for the Nexus 6, but after looking around I decided I don't want a handset of that size.
The New Moto X (2014) really took my fancy and my brother bigged up the Moto X (2013) so after a lot of hunting around on the net and trying to get the New Moto X as an upgrade from my service provider with no luck as they haven't heard of it.
I found Mobile Phones Direct on the net and placed my order a few days ago. It arrived yesterday and I unlocked the bootloader (followed guide on Motorola website) straight out of the box and then once loosely set up I rooted it (followed the guides in this forum) to bring back the exposed goodness that I love.
The phone looks great and feels great in the hand, love rooted stock KitKat with exposed.
wiggy6230 said:
I found Mobile Phones Direct on the net and placed my order a few days ago. It arrived yesterday.
Click to expand...
Click to collapse
Can I ask is there any network branding on it? Mines coming Monday on EE, also from Mobile phones direct. I figured (hoped) as none of the networks seem to be offering it themselves MPD might just be selling the SIM free model with a contract
Hello there,
No branding or bloatware on the phone at all.
wiggy6230 said:
Hello there,
No branding or bloatware on the phone at all.
Click to expand...
Click to collapse
Excellent, thanks for that... Just what I was hoping you would say
Does that mean that mobilephonesdirect sells the pure edition? In spite of their nice price, I would hate ending up with a locked bootloader at the end
kjozsa said:
Does that mean that mobilephonesdirect sells the pure edition? In spite of their nice price, I would hate ending up with a locked bootloader at the end
Click to expand...
Click to collapse
Going by model number (XT1092 Europe, Asia) its not a Pure Edition (XT1095) but according to the table at this link:
en.wikipedia.org/wiki/Moto_X_(2nd_generation) its SIM Unlocked.
The bootloader was easily unlocked by following the guides in this forum and on the Motorola website (did it as part of my first boot up)
Then rooted after basic set up.

who else hate his moto X 2014 ATT Version?

damn i hate this phone.... really regret about buying it... stupid att with his locked bootloader... cant upgrade to lollipop.
love my 2014 att moto x. yes i want to upgrade. but it is stable and working fine for me.
i have lollipop on my nexus 7 fhd. whoopty whoop. really not a big deal. seriously.
Is is the best phone that I have ever owned? No absolutely not, the battery is pretty miserable, but other than that a few other small niggles, it is a good handset.
In fact it's signal reception and its ability to cancel out detuning on the fly is pretty impressive and make me pretty impressed in that Geeky sort of way with the phone.
Dan
So you're mad because you bought a subsidized phone with a locked bootloader instead of the unsubsidized Pure Edition with an unlocked bootloader that already has Lollipop available? What am I missing here?
jeffy210 said:
So you're mad because you bought a subsidized phone with a locked bootloader instead of the unsubsidized Pure Edition with an unlocked bootloader that already has Lollipop available? What am I missing here?
Click to expand...
Click to collapse
Your not missing anything. He is pissed because he chose to not buy a pure edition( or couldn't afford one) hell, I'm still paying for mine with moto's financing.
I actually did the same thing. Both Moto's financing and the AT&T Next plan are basically 0% interest loans for a set number of months for the unsubsidized price. Knowing that, I went with Moto instead as that left my Next upgrade available should I not like this phone and want to return it and get another one. At the end of the day, both are the same price, divided by the same number of months, but I was able to get a Pure edition in the process. Now had you gone for the standard 2-year agreement, that's something else entirely.
jeffy210 said:
So you're mad because you bought a subsidized phone with a locked bootloader instead of the unsubsidized Pure Edition with an unlocked bootloader that already has Lollipop available? What am I missing here?
Click to expand...
Click to collapse
i dont live in usa.... i had to buy it from internet (ebay to be exactly)...
and for my luck it happens to be the ATT version.... i always have had motorola devices (moto g, moto x) and all can be unlocked bootloader... didnt know branded ones couldnt.
yunior597 said:
i dont live in usa.... i had to buy it from internet (ebay to be exactly)...
and for my luck it happens to be the ATT version.... i always have had motorola devices (moto g, moto x) and all can be unlocked bootloader... didnt know branded ones couldnt.
Click to expand...
Click to collapse
Caveat emptor. You bought a phone without doing the proper research. You have nobody to blame but yourself.

[Q] Pure edition update in Canada

A while ago I visited the moto maker website, and bought the xt1095 t mobile pure edition. I am currently using it on a Canadian carrier named Fido. I still haven't receive the 5.1 update and I am getting anxious, since 5.0 runs fairly slowly on the moto x, and I really look forward to the speed boost offered by 5.1. But will there be a delay for updates because I am in Canada? And also a lot of people have got the 5.1 update already, is it still in a soak test process? Please let me know, I literally checks the update every hour lol.
jeffreyyang415 said:
A while ago I visited the moto maker website, and bought the xt1095 t mobile pure edition. I am currently using it on a Canadian carrier named Fido. I still haven't receive the 5.1 update and I am getting anxious, since 5.0 runs fairly slowly on the moto x, and I really look forward to the speed boost offered by 5.1. But will there be a delay for updates because I am in Canada? And also a lot of people have got the 5.1 update already, is it still in a soak test process? Please let me know, I literally checks the update every hour lol.
Click to expand...
Click to collapse
Still on a soak test the second one actually for our 1095..... Things have slowed down considerably.....
Sure wish google would have kept Motorola It could have been like Nokia and windows, rock solid Nexus like phones lol.

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