VoLTE not working :( - Nubia Red Magic 3 Questions & Answers

I can't seem to get VoLTE working on my RM3.
I'm with Telstra (major Australian mobile carrier) and have confirmed that they have activated VoLTE on my service.
I have ensured 'Enhanced 4G LTE Mode' is turned on in Settings.
Have restarted phone several times, reset network/sim settings etc, etc but VoLTE is still not showing or working.
Is it working for others? Any assistance you can provide please @JerryYin ?

Texan1 said:
I can't seem to get VoLTE working on my RM3.
I'm with Telstra (major Australian mobile carrier) and have confirmed that they have activated VoLTE on my service.
I have ensured 'Enhanced 4G LTE Mode' is turned on in Settings.
Have restarted phone several times, reset network/sim settings etc, etc but VoLTE is still not showing or working.
Is it working for others? Any assistance you can provide please @JerryYin ?
Click to expand...
Click to collapse
It's strange that the VOLTE is not working, it should be supported by deafult. Which firmware you are using?
---------- Post added at 03:26 AM ---------- Previous post was at 03:23 AM ----------
Texan1 said:
I can't seem to get VoLTE working on my RM3.
I'm with Telstra (major Australian mobile carrier) and have confirmed that they have activated VoLTE on my service.
I have ensured 'Enhanced 4G LTE Mode' is turned on in Settings.
Have restarted phone several times, reset network/sim settings etc, etc but VoLTE is still not showing or working.
Is it working for others? Any assistance you can provide please @JerryYin ?
Click to expand...
Click to collapse
And also have you tried to enable VOLTE in service menu?

JerryYin said:
It's strange that the VOLTE is not working, it should be supported by deafult. Which firmware you are using?
And also have you tried to enable VOLTE in service menu?
Click to expand...
Click to collapse
NX629J_ENCommon_V2.09 although when I go in and check for software updates it says my current version is 3.0
Have checked service menu and "VoLTE provisioned" is turned on (is there anything else I need to check in here?)
Thanks.
Edit - I've also tried a sim from a different mobile provider in my RM3 and no VoLTE with that sim/carrier either

Texan1 said:
NX629J_ENCommon_V2.09 although when I go in and check for software updates it says my current version is 3.0
Have checked service menu and "VoLTE provisioned" is turned on (is there anything else I need to check in here?)
Thanks.
Edit - I've also tried a sim from a different mobile provider in my RM3 and no VoLTE with that sim/carrier either
Click to expand...
Click to collapse
If your operator is based on a gsm network, it may not work, I'm using China Telecom and I can get VOLTE working, it is a CDMA operator, however, my another gsm based sim card can not get the VOLTE working on NX629. I'm not sure that the Red Maic 3 can woek on all operator and all get the VOLTE function. Sorry for that.

JerryYin said:
If your operator is based on a gsm network, it may not work, I'm using China Telecom and I can get VOLTE working, it is a CDMA operator, however, my another gsm based sim card can not get the VOLTE working on NX629. I'm not sure that the Red Maic 3 can work on all operator and all get the VOLTE function. Sorry for that.
Click to expand...
Click to collapse
But VoLTE does work in Australia with all of our major mobile networks so that shouldn't be the issue?
Could it be that our two main carriers both use LTE Band 28 for 'best' 4G connection and the RM3 that I was sent does not have that?
EU Version
FDD-LTE: Band 1/2/3/4/5/7/8/12/17/18/19/20/26
TDD-LTE: Band 34/38/39/40/41
TD-SCDMA: Band 34/39
WCDMA(WCDMA): Band 1/2/4/5/8/9/19
CDMA: BC0/BC1 GSM: 850/900/1800/1900 MHz
NA Version
FDD-LTE: Band 1/2/3/4/5/7/8/12/17/18/19/20/25/26/28/30/66
TDD-LTE: Band 34/38/39/40/41
TD-SCDMA: Band 34/39
WCDMA(WCDMA):Band 1/2/4/5/8/9/19
CDMA: BC0/BC1 GSM: 850/900/1800/1900 MHz
Can any other RM3 users please comment on if they have VoLTE working or not?

No Volte on UK's EE network.
On top of that, I can't even use "enhanced LTE" option, if I turn it on I get no caller id (when someone calls me I only get unknown caller instead of the name or number of the person).

In india Global version VOLTE is working perfectly for both sims on global Rom as well as Chinese ROM. You dont ses VOLTE but HD icon next to signal bar in CN rom. On vlobal rom when you are calling someone you see HD.

praveenparvani said:
In india Global version VOLTE is working perfectly for both sims on global Rom as well as Chinese ROM. You dont ses VOLTE but HD icon next to signal bar in CN rom. On vlobal rom when you are calling someone you see HD.
Click to expand...
Click to collapse
Interesting. Thanks for the info.
Firstly, my sim settings look different to yours, not sure why Nubia has made this setting different in roms for the same phone?
Secondly, I managed to have VoLTE work today with a different mobile carrier sim - I tested and 4G was remaining on during calls! But no VoLTE or HD symbol was evident in the notification bar along the top. @JerryYin can you please confirm if the VoLTE symbol should show on RM3 software? If not, can this be added in a software update please.

check in the calling screen HD should appear.

praveenparvani said:
check in the calling screen HD should appear.
Click to expand...
Click to collapse
Yes it does but I really thought the VoLTE symbol should appear in the notification bar?
On my OnePlus 6T, the VoLTE symbol is permanently displayed in the bar when VoLTE is turned on.

Nubia's way of VOLTE = HD

Nightpwish said:
No Volte on UK's EE network.
On top of that, I can't even use "enhanced LTE" option, if I turn it on I get no caller id (when someone calls me I only get unknown caller instead of the name or number of the person).
Click to expand...
Click to collapse
voLTE does work on EE. If you have enhanced LTE option turned on and make a call I think you'll find that the call is made via 4g. It also has WiFi calling on EE which can be enabled through the phone app.
Like you say though, using voLTE and WiFi calling does render incoming calls as showing unknown numbers. I'm still trying to figure out why it does this, it's obviously something to do with the IMS settings as it's not optimized to work on EE's network.

gazm1990 said:
voLTE does work on EE. If you have enhanced LTE option turned on and make a call I think you'll find that the call is made via 4g. It also has WiFi calling on EE which can be enabled through the phone app.
Like you say though, using voLTE and WiFi calling does render incoming calls as showing unknown numbers. I'm still trying to figure out why it does this, it's obviously something to do with the IMS settings as it's not optimized to work on EE's network.
Click to expand...
Click to collapse
Please let us know if you figure it out.
WiFi calling would be great for me, as cellular signal is poor in my area.

Related

Volte issue in Oneplus 3T

I Have Oneplus 3T Us A3000 Model. I am From India
actually here is the main issue is Volte Related, meanwhile 4g is working internet working super but Volte for calling not working. even i switch on Volte in settings but still they did not work for i try everything.
then i search and got the band issue is here i checked my Network provider using Band 3,5,40.
but in my mobile has band 5. so i unlock rest network bands by Qcn File of CN.
successfully unlocked the all my network provider bands.
but still Volte is not working i try my all efforts and things factory reset, custom rom but still Volte not working for me.
2nd issue
even now only 1 sim can work at a time other network gone out and when i try to search network the error comes (error while searching network)
means dual stand by is not working for me. vice versa same when i switch internet on 2nd sim 1st network gone
even i switch 1 sim on 4G and other on 2G.
?please help me out my Oneplus 3T is down
9988338275 said:
I Have Oneplus 3T Us A3000 Model. I am From India
actually here is the main issue is Volte Related, meanwhile 4g is working internet working super but Volte for calling not working. even i switch on Volte in settings but still they did not work for i try everything.
then i search and got the band issue is here i checked my Network provider using Band 3,5,40.
but in my mobile has band 5. so i unlock rest network bands by Qcn File of CN.
successfully unlocked the all my network provider bands.
but still Volte is not working i try my all efforts and things factory reset, custom rom but still Volte not working for me.
2nd issue
even now only 1 sim can work at a time other network gone out and when i try to search network the error comes (error while searching network)
means dual stand by is not working for me. vice versa same when i switch internet on 2nd sim 1st network gone
even i switch 1 sim on 4G and other on 2G.
please help me out my Oneplus 3T is down
Click to expand...
Click to collapse
Please read and honor https://forum.xda-developers.com/htc-10/how-to/thread-t3333345
nvertigo67 said:
Please read and honor https://forum.xda-developers.com/htc-10/how-to/thread-t3333345
Click to expand...
Click to collapse
okay bro sry but do you understand my concern ? are you able to solve my issue ??
Duplicate post as this:
https://forum.xda-developers.com/showpost.php?p=77822790&postcount=1973
Thread closed.

Unlocked variant on t-mobile

I have an Unlocked variant which I purchased directly from Samsung.
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
tmobile phones have never displayed any VoLTE icons or notifications. Its carrier dependant on if they show it or not.
Unlocked US S10s has every Tmobile feature except Multiline Digits and probably their crappy RCS service
It's also missing the Tmo Video calling.
i have t mobile and always buy samsung international phones. volte, wifi calling,
video calling, and download booster usually dont work until i change the csc to tmo. i would think the ability to do so will be coming once the phone is rooted and out for a while.
Faizan S said:
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
Click to expand...
Click to collapse
1. Normal. The icon is disabled, but the feature isn't.
2. Yes. Testing VoLTE is as simple as placing a call. Phones w/o VoLTE will drop to 3G/2G OR fail if LTE is the only signal avail.
3. VoLTE toggle is missing. I sent feedback to Samsung about this some time ago.

Miui 11 and voLTE missing

After I install miui 11 the option volte in setting Is missing.
Mi 9 Eu version .
Same here...?
At me is still there and working as usual.
I didn't touched anything before and after new ROM installation so it's really strange.
In my as well dissapear.
But call when im in 4g still working.
Sent from my MI 9 using Tapatalk
In mine when call change in H+ from 4g
alessio81pa said:
After I install miui 11 the option volte in setting Is missing.
Mi 9 Eu version .
Click to expand...
Click to collapse
Here also. As a workaround you can disable VoLTE Carrier check (*#*#86583#*#*). This works at me.
For me it appeared in the settings with the update, but still cannot activate it
I have the same problem pls try
VoLTE *#*#86583#*#*
VoWIFI *#*#869434#*#*
It's work
pnx2york said:
I have the same problem pls try
VoLTE *#*#86583#*#*
VoWIFI *#*#869434#*#*
It's work
Click to expand...
Click to collapse
For my case, VoLTE was operational before the upgrade (using 10.3.11 international version on my Mi9T in Vodafone GR). An icon was displayed for VoLTE on the carrier signal in my mobile's screen when it was connected in 4G.
Now it does not work anymore (upgraded yesterday to MIUI 11.0.1 international version, no icon when connected in 4G networks and actually drops to 3G when performing a call so it gets circtuit switched and not IP based via IMS). Of course it is not a matter of settings to disable carrier checks (as already done/undone several times, reboot etc, since it was in disabled state already and the settings are there to enable/disable VoLTE and VoWiFi).
VoWiFi still works but only when using Vodafone's application for WiFi calling.
orestis46 said:
For my case, VoLTE was operational before the upgrade (using 10.3.11 international version on my Mi9T in Vodafone GR). An icon was displayed for VoLTE on the carrier signal in my mobile's screen when it was connected in 4G.
Click to expand...
Click to collapse
How did you enable Volte and ViWiFi on Vodafone Greece? I also have a mi 9t and cannot enable them. Can you help. Thanks!!
Dr.Scythe said:
How did you enable Volte and ViWiFi on Vodafone Greece? I also have a mi 9t and cannot enable them. Can you help. Thanks!!
Click to expand...
Click to collapse
Contact Vodafone GR (even their website and use chat to request VoWiFi/VoLTE service for your mobile number), they will handle it. Meanwhile you can also use *#*#VOLTE#*#* and *#*#VOWIFI#*#* settings to check that are in disabled state. You should be able to see VoLTE and VoWiFi settings (enable/disable etc) in your Sim cards & mobile settings (pick your Vodafone SIM settings then).
orestis46 said:
Contact Vodafone GR (even their website and use chat to request VoWiFi/VoLTE service for your mobile number), they will handle it. Meanwhile you can also use *#*#VOLTE#*#* and *#*#VOWIFI#*#* settings to check that are in disabled state. You should be able to see VoLTE and VoWiFi settings (enable/disable etc) in your Sim cards & mobile settings (pick your Vodafone SIM settings then).
Click to expand...
Click to collapse
I have Vodafone in Italy the same problem but I wouldn't know how to insert the writing in the numeric keypad I just slip the symbols.
There're characters below the numbers.
Then *#*#VOLTE#*#* is keyed in as *#*#86583#*#*.
Cheers
Toscha
toscha42 said:
There're characters below the numbers.
Then *#*#VOLTE#*#* is keyed in as *#*#86583#*#*.
Cheers
Toscha
Click to expand...
Click to collapse
then I had already tried, but with Vodafone in Italy it was not activated, on the Miui 10 the button was available..
Mi 9 miui 11.0.5 volte vowifi dual 4g options missing
Hello ,
Mi 9 bought from Greece you.gr after miui 11 android 10 upgrade, volte vowifi and dual 4g options missing !
Also sms app fails to send sms if the Use GSM alphabet option is enabled!
*#*#VOLTE#*#* and *#*#VOWIFI#*#* solves the issue! i don't no if there is similar code for dual 4g enable or it not needed and just works!
I am using only one sim card cosmote, so i can't check the dual 4g!
Thank u
Dialing the code "*#*#86583#*#*, the message "volte carrier check disabled" is shown. Then I can toggle the VoLTE option in settings, and it works when making a phone call. Look at the screenshots I attached.
Phone: Xiaomi Mi 9
Contry: Italy
Carrier: TIM
Screenshots:
https://ibb.co/WxQZBKc
https://ibb.co/7QfsDyP
menego_matteo said:
Dialing the code "*#*#86583#*#*, the message "volte carrier check disabled" is shown. Then I can toggle the VoLTE option in settings, and it works when making a phone call. Look at the screenshots I attached.
Phone: Xiaomi Mi 9
Contry: Italy
Carrier: TIM
Screenshots:
https://ibb.co/WxQZBKc
https://ibb.co/7QfsDyP
Click to expand...
Click to collapse
OMG THANKS
It's work !!
In Miui 10 this code don't work for me , and now it's work
Country : France
Carrier : Sosh(Orange)
Johniiii said:
I am using only one sim card cosmote, so i can't check the dual 4g!
Thank u
Click to expand...
Click to collapse
Just returned from a trip to Thailand. VoLTE and ViWiFi work on both sim cards, Telekom (DE) and AIS (TH).
Cheers
Toscha
Edit : VoLTE is activate...but don't work.....
Hi, I got a Mi 9 SE. I activated volte and wifi call with the codes under MIUI 10 some weeks ago. Volte and Wifi Call worked like a charm.
Now I received the Miui 11 update some days ago. Unfortunately Volte and Wificall stopped working.
Reentering the codes worked, but with enabling Carrier check again ...
Strange thing is that in settings the option to enable Volte and wifi call is still visible and activated - but I can't see the volte logo und it obviously doesnt't work ...
I read in another forum to do a factory reset might help --- but it got a lot of installed apps etc and I am not willing to reinstall everything ...
Anyone an idea how to reactivate?
Thanks for help!

XQ-AT52 VoLTE or Wifi Calling in Canada

Hello,
I have the XQ-AT52 in Canada and using it on Fido and works on their LTE network just fine, but I do not get the VoLTE nor Wifi calling options to allow me to enable them. Anyone know if its possible to get them enabled? If so, how?
good question...i'm thinking about the same issue for German provider but befor ordering it 0_o
You should
dial *#*#4636#*#*
choose Phone information.
click " Phone Information"
If your provider support Volte, you should see switchable "VOLTE Provisioned"
Switch it on and Restart the phone and you are done
ps: my provider doesn't not support Volte and my option is not switchable
Gigio755 said:
You should
dial *#*#4636#*#*
choose Phone information.
click " Phone Information"
If your provider support Volte, you should see switchable "VOLTE Provisioned"
Switch it on and Restart the phone and you are done
ps: my provider doesn't not support Volte and my option is not switchable
Click to expand...
Click to collapse
My provider does support VoLTE and wifi callling, and I have those capability on my old phone, Huawei Mate 20 Pro. So it looks like the hardware or software of the XQ-AT52 does not allow VoLTE to be turned on, atleast in Canada.
Deleted
Euphoria1 said:
Hello,
I have the XQ-AT52 in Canada and using it on Fido and works on their LTE network just fine, but I do not get the VoLTE nor Wifi calling options to allow me to enable them. Anyone know if its possible to get them enabled? If so, how?
Click to expand...
Click to collapse
Its very simple like taak taak

Question Not seeing Network Preference under Enable Wifi Calling Tmobile USA

Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
graphreak said:
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
Click to expand...
Click to collapse
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
rogerga said:
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
View attachment 5657751
Click to expand...
Click to collapse
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
mici01 said:
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
Click to expand...
Click to collapse
I move from a One Plus 6 - it had the options
graphreak said:
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
Click to expand...
Click to collapse
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
rogerga said:
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
Click to expand...
Click to collapse
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
graphreak said:
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
Click to expand...
Click to collapse
Thanks - this code is what got me to where I am now . I think from other articles - the mbn config may require some tweaking - but it refuses to give me access to it when i use *#*#663368378#*#*
Same access issue here too.
Wish you luck.
Pinging to see if there is a soln. in future.

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