Poor Image Quality ( lens flare) - Huawei P30 Pro Questions & Answers

I upgraded from the P20 pro to the P30 pro,must say the camera is a huge disappointment,lens flare and heat spots make taken a photo in the dark pretty pointless.
Never had one of these problems with the P20 pro
Is it a fault or is it effecting many others??

This is normal.
White spots on photos can be caused by light reflecting off a strong light source. It commonly appears when taking images around bright lights.

Yeah it's normal. Just use night mode when you take a photo with lights at night to lessen the lens flare

It's not normal,I am a freelance photographer and this is a fault which Huawei won't admit to.
Look at the examples below both shot in night mode of the same object,the P20 quality is superb the P30 is so bad it's unusable

madjester67 said:
It's not normal,I am a freelance photographer and this is a fault which Huawei won't admit to.
Look at the examples below both shot in night mode of the same object,the P20 quality is superb the P30 is so bad it's unusable
Click to expand...
Click to collapse
But P20 look weird

madjester67 said:
I upgraded from the P20 pro to the P30 pro,must say the camera is a huge disappointment,lens flare and heat spots make taken a photo in the dark pretty pointless.
Never had one of these problems with the P20 pro
Is it a fault or is it effecting many others??
Click to expand...
Click to collapse
It's not normal, why? Because you have smudgy camera. Try to clean and wipe your camera lens first and you'll get better result

IamNumber25 said:
It's not normal, why? Because you have smudgy camera. Try to clean and wipe your camera lens first and you'll get better result
Click to expand...
Click to collapse
It's not smudgy,Huawei think it's a firmware problem as handsets in store did not replicate this problem

madjester67 said:
It's not smudgy,Huawei think it's a firmware problem as handsets in store did not replicate this problem
Click to expand...
Click to collapse
Try to not use the night mode. Night mode is suggested to be used only in very dark places. If you want to use night mode, set the ISO as low as possible and the AI will avoid luminescence from artificial lights.

I can confirm, mine does not do this, so I would suspect it's specific to your device and thus a warrant claim. I find the P30 Pro camera superior to my old P20 in almost every aspect...

deus_ex_yue said:
Try to not use the night mode. Night mode is suggested to be used only in very dark places. If you want to use night mode, set the ISO as low as possible and the AI will avoid luminescence from artificial lights.
Click to expand...
Click to collapse
Same in all modes

NJ72 said:
I can confirm, mine does not do this, so I would suspect it's specific to your device and thus a warrant claim. I find the P30 Pro camera superior to my old P20 in almost every aspect...
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Click to collapse
6 store handsets did work completely fine ( but all on old firmware )
My firmware is the 9.1.0.185 issued last week

Mine is also running .185, however I haven't taken a picture in the right conditions since the update to potentially recreate. I will test it later and let you know.

madjester67 said:
It's not normal,I am a freelance photographer and this is a fault which Huawei won't admit to.
Look at the examples below both shot in night mode of the same object,the P20 quality is superb the P30 is so bad it's unusable
Click to expand...
Click to collapse
Hello,
I have the same configuration, have a p20pro and 'upgraded' to p30pro.
I made some kind of quick 'mirror' tests, like you did.
At first I was really disappointed because : yes the 'same' picture was so blurry and flared as yours.
I cleaned minutely the p30pro lenses and the next picture was the same as the p20pro but with more definition/details when you zoom in.
I'll try again tonight to see if it still the same.
--
When I bought it, and after a few times using it, I already feel that the p30pro is way more dust, finger prints, etc...catching device than the p20pro.
And, it's also more slippy in the hand, on the couch, desk, etc...when 'naked'.
--
My though is the lenses glass is also need to be cleaned with a soft tissue before taking pictures.
Tell me if it worked for you.
I'm really interesting in that behaviour, because the camera is an important feature for me too.
Cheers
ps: same mess and answer from the 'real life' thread.
Tapa'DoC'eD

NJ72 said:
Mine is also running .185, however I haven't taken a picture in the right conditions since the update to potentially recreate. I will test it later and let you know.
Click to expand...
Click to collapse
I reset mine,same results so going to a different Service center today to see if I can get answers

My wife had p20 pro and night mode shots was perfect. I bought p30 pro with verry hight hope and night mode dissapoint me. I went to waranty service and they check camera and they said that nothing is wrong. The sensor is verry sensible and got to be clean all the time.with P20 pro we dont had that problem never. With p30 pro 80% picrure in night mode has glance flare. Is awefull. And we are verry dissapointed. Huawei refuse to do something about our problem.
Sent from my SM-N960F using Tapatalk

Yes, dirty lens will give you bad pictures.

I may add...
No clear crystal clean lenses
Screw our pictures !!
Done some late test last night during full moon.
P30pro vs p20pro
With very clean lenses
And tripod
Really better details from p30pro.. Ok it's obvious
But color are way more natural with my p20pro!!
Yet not so much flare, but still, but also on p20pro
The point is, from my pov, as the p20pro's pictures are much natural its not as disturbing than the p30pro which the so (too) much 'fancy' that the blur and flare feel awkward.
Yes the settings were exactly the same on both devices.
I'm back on my p20pro now and waiting the next p30pro update... Hope they'll do something
Tapa'DoC'eD

Flare on Mate 30 Pro
The flare is way worse in Mate 30 Pro. Taking night shots using normal mode is just sooo bad I have refrained from it. Even the antilight in day time causes intense flare. Huawei should fix this with an update. Petition anyone? Lol.

I see this thread is from August so apologies for dragging up a old thread but I can't stress enough that this issue was either a defective device or was just s bad update, I can confirm from at least November's OTA onwards the flare is nowhere near as bad as on the OPs photos

Related

[Q] is this how this camera behaves? is this what is to be expected from it??

OK... first of all I would just like to clarify that though I, as a normal human being when distraught, have to express my disappointment, I am not here to whine and complain just for the sake of complaining. I am not here to just bash down this camera. But I am merely explaining my experience with it so far hoping that you would help me reach some sort of peace-of-mind... So please bare with me, and share with me your thoughts and experiences.
I've been using different compact point-and-shoot cameras for a fairly long time, I was used to taking shots with cameras even before digital ones were commercially available. and I've owned many different phones with cameras all of different qualities. So I know what to expect. I have some sort of a broad sense of what outcome I should remotely expect and what limits I have to stop my hopes at.
Having said that, I have to sadly say that the Samsung Galaxy Camera has been THE WORST camera I have ever owned, probably even one of the devices that caused me the most disappointment.
But I keep asking myself... is this how this camera really is? is this how it's supposed to behave? is this the limits of its abilities?
I wonder because of this little story:
When I bought the camera, I bought it from a "reseller"... meaning that they are not the official dealer in the country for Samsung products nor do they even have direct contact with them. I say and assume this because they're selling the camera with NO WARRANTY. Any other retailer sells it with some sort of guarantee.
I know it was a mistake to go for something without guarantee, especially since I was on a very tight budget. But I still bought it because I REALLY wanted the camera, and they sold it for a price a lot lower than anybody else.
When I first bought, and on the very first use.. after I set up the device, and then started testing the camera, a few minutes later it suddenly shut down completely! Black screen, no response whatsoever. I did a battery pull, and the device would reboot then just as it is supposed to start again, it shut down again, sometimes even with the lens open and stretched out just like that. The only way to restart the camera would be to attach the charger usb to it then reboot it.
The same thing kept happening over and over again, so I took it back to them to change it for me or give me my money back. They tried to get away with it saying that "We told you there's no guarantee". Anyway after a long discussion I forced them to take it and fix it.
A week later, they gave it back.. the problem is gone. But that incidence alone kept me always skeptic... especially that now I'm EXTREMELY disappointed with the outcome of this camera.
Let me show you... and please do tell me, is this how the Galaxy Camera behaves? are these the kind of pictures it can take?
I'm comparing pics to those taken by a Sony HX20V, not for the shear purpose of comparing, but to show that I have no problem holding my hands "normally" stable, and there is no serious problem with the lighting of the place.
https://www.dropbox.com/s/o1sxni5t9sw44x3/20130409_080009.JPG
now compare it to this:
https://www.dropbox.com/s/guh9p21t7yydq99/DSC08308.JPG
Can you see the GREAT difference?? and there's just enough light to capture an at least "decent" image..!
Now look at this one..
https://www.dropbox.com/s/qz1pxtzvybkxi7x/20130409_080040.JPG
Compare it to what the Sony took
https://www.dropbox.com/s/dbgxksjp0om81cz/DSC08310.JPG
Yes the image isn't super sharp and clear but it's extremely acceptable and useable!
Check this one out
https://www.dropbox.com/s/cwivq3mklltq0by/2013-04-09 00.44.00.JPG
notice how it's obvious there's a bright chandelier lit on in the room..
https://www.dropbox.com/s/7key32wi9kvyy2d/DSC08294.JPG
Taken by the cybershot even AFTER the bright light was turned off!!
Now this one was taken outside a couple of hours before sunset.. there was enough light
https://www.dropbox.com/s/kbr9c5wpndqox3p/2013-04-08 18.35.38.JPG
I expected the lousy Galaxy Camera to take something at least remotely similar to what the Sony took
https://www.dropbox.com/s/3bs940xqmssnhy4/DSC08288.JPG
See the great difference?!
Don't miss this one
https://www.dropbox.com/s/9u13ducrbgkghoj/20130410_204801.JPG
Here I'm comparing it to what I captured right at the same place, a couple of minutes apart, with a Galaxy Note N7000!!
https://www.dropbox.com/s/wxyzb5t1o5you9i/2013-04-10 20.49.50.jpg
Do you see now what I'm talking about??
This hideous, annoying, extremely distorting BLUR! Why is it there??
Does this camera have no capability of stabilizing the shots whatsoever??? Why would Samsung release a product that takes pictures worse than a cheap phone camera?!
Then again I have to ask, is this how this camera really takes shots??
I mean look at this:
https://www.dropbox.com/s/fld1vqvjzw2mjrr/2013-04-14 09.49.47.JPG
What is this?? seriously wtf is this?!
and it's only because I zoomed in the lens for only x2.8!! You can see in the background how the sun is glaring and there's more than enough light.. I mean I swear even in extremely well lit conditions like this, zooming is like the picture is writing it's own suicide note!
Yes the camera did take some okay shots here and there.. but without zoom, with my hands leaning against something to help stabilize it further, and after several tries, and waiting for seconds before finally fully pressing the button to take the shot.. so what's the use?? if this is how more than most of the pictures turn out like??
How is this considered a point-and-shoot camera? it's more like point-and-hold-your-breath-completely-and-pray-for-the-best-and-shoot-then-get-disappointed camera!
The way the pictures turn out renders this camera useless! I wanted this to be my primary carry around camera in my travels, in holidays and so... but when it behaves like this, then I will be able to take almost NO decent pictures ever... and this is very very sad because it has great functionalities what with it being based on an android system and all.. I really had very high expectations and they have not been remotely met..
Dear fellow Galaxy Cam owners... please tell me what is wrong? IS there something wrong anyway with the device I have? Did I get some sort of pre-mass-production prototype? Is there a way I can tell if that's so? Because I also noticed that everything in and around the camera is French and nothing but French. We don't bring models made exclusively for the French market here in this country...
So tell me... is this the kind of pictures your cameras are capturing? Are you facing the same problem? Do you suffer from the same UGLY blurring problem??
I'm awaiting your answers, hoping I'd finally be able to reach a resting point from where I can decide what to do..
Thank you for your time...
Hi,
Sorry to hear your camera is dissapointing. But if it seriously takes these kind of pictures, the camera is broken, or you might have a serious case of parkinsons. My camera makes perfect pictures, with all settings. Okay, it's not as perfect as a DSLR camera, but that is to be expected. Even when I'm a bit shakey, it doesn't blur like on your pictures. So I think it's safe to assume you've bought a broken camera.
If the store where you bought it is giving you trouble, try contacting Samsung directly for a solution, it might take a bit longer, but they're probably a bit more friendly.
good luck solving your problems.
Incanity said:
Hi,
Sorry to hear your camera is dissapointing. But if it seriously takes these kind of pictures, the camera is broken, or you might have a serious case of parkinsons. My camera makes perfect pictures, with all settings. Okay, it's not as perfect as a DSLR camera, but that is to be expected. Even when I'm a bit shakey, it doesn't blur like on your pictures. So I think it's safe to assume you've bought a broken camera.
If the store where you bought it is giving you trouble, try contacting Samsung directly for a solution, it might take a bit longer, but they're probably a bit more friendly.
good luck solving your problems.
Click to expand...
Click to collapse
Thank you so much for your reply! I assure you parkinsonism is one thing I'm sure I don't suffer from, lol! XD
so you're saying that even in normal, not extremely brightly lit conditions, the camera manages to normally process and stabilize the image, as should any decent camera? Good, very good to know..
Thanks again, and I still want to hear more from all other users
I can't even make such horrible photos from a moving car with my galaxy camera.
I can even do decent night-shots without a tripod, and those are incredibly sensitive to movement.
unless your camera is set to a night, light, or water flow mode(slow shutter speed) it really shouldn't make pictures like that, and is most likely broken.
thedicemaster said:
I can't even make such horrible photos from a moving car with my galaxy camera.
I can even do decent night-shots without a tripod, and those are incredibly sensitive to movement.
unless your camera is set to a night, light, or water flow mode(slow shutter speed) it really shouldn't make pictures like that, and is most likely broken.
Click to expand...
Click to collapse
Wow so the camera is supposed to be THAT good??
All those photos were taken with the "Auto" mode. Sometimes it even shows "hold still while camera takes shots" which I'm not sure if it's supposed to happen on auto mode but it does. Anyway as you can see.. If there's no bright shiny sun light, it's such a pain taking a close-to-decent photo with the cam I have...
Thank you so much for your reply!
the auto mode in the galaxy camera is a bit smarter than most cameras as it will actually use things like night-shot(which is what gives the "hold still" message) while other cameras only slightly tweak some settings.
thedicemaster said:
the auto mode in the galaxy camera is a bit smarter than most cameras as it will actually use things like night-shot(which is what gives the "hold still" message) while other cameras only slightly tweak some settings.
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Click to collapse
Yeah I figured so. Thanks for the clarification

Is this normal for a 3 Day old Note 8?

Basically I Pre-ordered the Note 8 and got the device on the 19th of september. First few hours with the phone was amazing. As I was upgrading from a note 3. The next day I tried to perform a little photography here and there. I was beyond disaplointed with the results I obtained. In regular light, my photos turned out so saturated and it looks fake//washed out?? The photo is sharp no doubt but the color seems way off compared to real life. It saddens me as I payed so much money for the phone itself. Honestly it feels like I am using a camera from a mid tier samsung phone. I only managed to get a sample photo from my friend's insta account as I formatted my phone in hopes it will fix my problem. The photo itself was shot from my own phone.
The low light photos... Well it looked very grainy and artificial( yeah that's the word). Kinda feels like I am shooting from a phone that was made many years ago aka my note 3.
Battery life on my device is terrible atm, only 2 hours of screen on time and I am left with 35% battery? and from a 100% charge my phone "estimation" is only 10 hours?
In conclusion I really need all of your help to confirm and put in solutions for this issue. Should I bring this up to my Samsung centre or is this just normal?
Ps: I don't have any bright photos as I just reformatted my phone. Oh yeah in yellow light, my camera tends to take it as green?????
Update: I can't post any links ):. Any ideas on how I can display photos?
There's a couple of YouTube videos describing how to work this fairly complicated camera. You can do things with it I can't do with my DSLR. It boils down to: did you change any settings?
I'm using default camera settings and I think the photos are absolutely amazing. Even played with Live Focus (the fake bokeh effect) and impressed the hell out of my friends
AllenLancaster said:
Basically I Pre-ordered the Note 8 and got the device on the 19th of september. First few hours with the phone was amazing. As I was upgrading from a note 3. The next day I tried to perform a little photography here and there. I was beyond disaplointed with the results I obtained. In regular light, my photos turned out so saturated and it looks fake//washed out?? The photo is sharp no doubt but the color seems way off compared to real life. It saddens me as I payed so much money for the phone itself. Honestly it feels like I am using a camera from a mid tier samsung phone. I only managed to get a sample photo from my friend's insta account as I formatted my phone in hopes it will fix my problem. The photo itself was shot from my own phone.
The low light photos... Well it looked very grainy and artificial( yeah that's the word). Kinda feels like I am shooting from a phone that was made many years ago aka my note 3.
Battery life on my device is terrible atm, only 2 hours of screen on time and I am left with 35% battery? and from a 100% charge my phone "estimation" is only 10 hours?
In conclusion I really need all of your help to confirm and put in solutions for this issue. Should I bring this up to my Samsung centre or is this just normal?
Ps: I don't have any bright photos as I just reformatted my phone. Oh yeah in yellow light, my camera tends to take it as green?????
Update: I can't post any links ):. Any ideas on how I can display photos?
Click to expand...
Click to collapse
Not normal. Go to your Samsung centre.
Ryland
AllenLancaster said:
Basically I Pre-ordered the Note 8 and got the device on the 19th of september. First few hours with the phone was amazing. As I was upgrading from a note 3. The next day I tried to perform a little photography here and there. I was beyond disaplointed with the results I obtained. In regular light, my photos turned out so saturated and it looks fake//washed out?? The photo is sharp no doubt but the color seems way off compared to real life. It saddens me as I payed so much money for the phone itself. Honestly it feels like I am using a camera from a mid tier samsung phone. I only managed to get a sample photo from my friend's insta account as I formatted my phone in hopes it will fix my problem. The photo itself was shot from my own phone.
The low light photos... Well it looked very grainy and artificial( yeah that's the word). Kinda feels like I am shooting from a phone that was made many years ago aka my note 3.
Battery life on my device is terrible atm, only 2 hours of screen on time and I am left with 35% battery? and from a 100% charge my phone "estimation" is only 10 hours?
In conclusion I really need all of your help to confirm and put in solutions for this issue. Should I bring this up to my Samsung centre or is this just normal?
Ps: I don't have any bright photos as I just reformatted my phone. Oh yeah in yellow light, my camera tends to take it as green?????
Update: I can't post any links ):. Any ideas on how I can display photos?
Click to expand...
Click to collapse
You need to see about an exchange, the battery is stellar - almost as good as my S8+ and the photos are better than the S8+.
Ryland Johnson said:
Not normal. Go to your Samsung centre.
Ryland
Click to expand...
Click to collapse
Alright, will do. Thank you Ryland!
AllenLancaster said:
Alright, will do. Thank you Ryland!
Click to expand...
Click to collapse
When you arrive at your Samsung centre don't leave unless you are 100% satisfied. :good:
Ryland
ggrant3876 said:
You need to see about an exchange, the battery is stellar - almost as good as my S8+ and the photos are better than the S8+.
Click to expand...
Click to collapse
Hopefully an exchange will be approved when I visit the Centre today. Thank you Ggrant!!
douger1957 said:
There's a couple of YouTube videos describing how to work this fairly complicated camera. You can do things with it I can't do with my DSLR. It boils down to: did you change any settings?
Click to expand...
Click to collapse
Have been searching Youtube vids for the past few days trying to fix the problem, non could rectify the camera part nor the battery. And no I didn't change anytbing regarding the camera. Everything is on default. Youtubers like Flossy Carter can get up to 13-14 hours estimation and at least and his photo is stunning too. Hopefully samsung can do something for me when I visit the center later.
I have to say its very strange all these new members keep posting problem threads... Not trying to start anything, but lol at the ops on most problem threads

Front Camera TERRIBLE!

Just got my P30 Pro today. Upgrading from a Mate 20 Pro.
The front facing camera is terrible. It's incredibly soft and it's impossible to change things for the better. I'm wondering if I've got a faulty unit as the photos from most review sites don't show blurry soft selfies.
Can anyone comment first hand on this?
Many thanks.
ShiroEd said:
Just got my P30 Pro today. Upgrading from a Mate 20 Pro.
The front facing camera is terrible. It's incredibly soft and it's impossible to change things for the better. I'm wondering if I've got a faulty unit as the photos from most review sites don't show blurry soft selfies.
Can anyone comment first hand on this?
Many thanks.
Click to expand...
Click to collapse
Can't comment first hand but that evaluation would seem to disagree with almost all the reviews.
Sent from my SM-G975U1 using Tapatalk
I am one of those users who would never mind to have no front camera, but then I realize couple times a month I use hangouts video with a friend, so for me it makes no difference what sensor is there, I would be fine with crappy 720p camera, but I tested couple selfie shots when I got my p30p, and I find it quite the opposite - very sharp, detailed, maybe a bit brighter than I would expect but not soft. For me a soft photo is a photo that lacks sharpness, this is not definitely not the case. And when I turn off the "beautify" sliders it really turns them off, this was the single worst thing on Samsung phones since S6. No matter what, selfie photos taken with samsung camera app always came out horrible for me, had to use 3rd party apps.
If you don't like the output out of huawei camera app try something else, everybody has different demands and expectations. Sensor-wise the front camera seems to be very good, and app wise the huawei camera app is very decent in my opinion.
Have you got firmware 124 yet? I am on 113, but I know that 124 is rolling out and has tons of fixes, which includes the camera. I have another P30 PRo arriving Tuesday, and that will have 124 out of the box. There is absolutely no point noting any bugs until on 124.
gavinfabl said:
Have you got firmware 124 yet? I am on 113, but I know that 124 is rolling out and has tons of fixes, which includes the camera. I have another P30 PRo arriving Tuesday, and that will have 124 out of the box. There is absolutely no point noting any bugs until on 124.
Click to expand...
Click to collapse
Ok. Good to know. Might try and force the update with HiSuite.
Thanks.
Hello,
i'm on the newest FW .124 but still, the quality of the selfie camera is pretty terrible. Also the back cameras comparing to my P20 Pro are super soft. Don't know if it's software or hardware issue.
This is quite worrying.
I'm unsure what to expect now. Many reviews say categorically that it's better than P20 Pro and Mate 20 Pro but a few of us are seeing something different.
lelenc said:
Hello,
i'm on the newest FW .124 but still, the quality of the selfie camera is pretty terrible. Also the back cameras comparing to my P20 Pro are super soft. Don't know if it's software or hardware issue.
Click to expand...
Click to collapse
I have 124 update and I think the front camera quality is amazing. I took many selfies and video samples today and zoomed in and the clarity and detail is impressive. Remember there is no auto focus so the sweet spot for crisp shots is 50-60cm which is literally arms length.
ShiroEd said:
This is quite worrying.
I'm unsure what to expect now. Many reviews say categorically that it's better than P20 Pro and Mate 20 Pro but a few of us are seeing something different.
Click to expand...
Click to collapse
Maybe it's just your specific device??
I'd say, the quality of the front (and not only the front) camera is quite random.
Well in my case the front camera quality is amazing way too detailed can point out all the random grey hair popping off my skull
The selfie camera for me definitely looks better than my s10 plus.
trapcoder666 said:
The selfie camera for me definitely looks better than my s10 plus.
Click to expand...
Click to collapse
In my opinion all the actual cameras are ok but its the terrible over processed end results from the software that we cant change that is the BIG problem with the P30 pro.
The only way to get a decent and natural non over processed image from the P30 pro is to shoot Raw(DNG) but for me if i want to mess around with raw I will use my camera.. NOT a phone.
I'm actually finding the front camera to be a lot better than my s10plus which I sealed from. I was pleased to discover.
---------- Post added at 11:52 PM ---------- Previous post was at 11:49 PM ----------
trapcoder666 said:
The selfie camera for me definitely looks better than my s10 plus.
Click to expand...
Click to collapse
Defo agree... I swapped for cameras. I am missing the screen and the speakers of the s10plus though..
Agreed, the Front Facing Camera is not good enough... Pixel 2 do it better.. in details and more...
ShiroEd said:
Just got my P30 Pro today. Upgrading from a Mate 20 Pro.
The front facing camera is terrible. It's incredibly soft and it's impossible to change things for the better. I'm wondering if I've got a faulty unit as the photos from most review sites don't show blurry soft selfies.
Can anyone comment first hand on this?
Many thanks.
Click to expand...
Click to collapse
Front camerA NO PROBLEME HERE!
I think there are 2 different problems at play here:
1: for the ppl saying its great for you -Congrats- you've done well to upgrade to the P30 Pro and it's relatively better front camera vs your old device.
2: The people complaining about blurry front camera are CORRECT, especially if you're coming from a P20 Pro or a Mate 20 Pro, objectively speaking - there is no comparison in general use, P20 Pro and Mate 20 Pro will win almost every single shot.
Evidence: I have both the previous 20 series flagships (mentioned) - I noticed each shot on the P30's front cam was useless in comparison, blurry, very low resolved detail, with dark shadows under the eyes overly accentuated (whether you have dark circles or not, they will be over emphasised vs the 2 mentioned devices) which = the perfect recipe for an underwhelming shot every single time.
I went back twice to swap my P30 Pro for a new one at the store within the first 14 days.
Result = No change. Same level of Blur in your normal use case selfies.
The scientific analysis of the issue:
The problem is a fixed focus, which is no problem at all if the range is correct, but in this case it isn't.
- you can test it yourselves, hold your phone 1ft from your face and take a pic, then 1.5ft - 2 ft and so on, you will start to realise that the focus has been tuned to an arms length - a shot which 90% of the time you will not be taking - unless you WANT the world to see that you are taking a selfie.
Is there a benefit of this?
-Of course there is, this captures far better background detail when compared to other phones (P20 Pro & Mate 20 Pro in this case). However, this is a double edged sword, since 99% of the time in a selfie, you want the subject -yourself- to be prioritised over all else in this type of shot.
-It seems this tuning has been done to favour group selfie shots, since the distance required for a group shot is a full arms length - so this is most likely the reason for the prioritised focal range.
But make no mistake, anything closer than an arms length, the P20 Pro, Mate 20 Pro, and even the Iphone XS Max is far sharper(just tested during this writeup). For full arm length selfies shots, group selfies and background detail the P30 Pro is sharper (in the distance rather than on the subject).
So there you have it, objective, repeatable shots which you can try yourself.
Get at me with your comments. P.s. Let's not talk about software updates as I'm on 9.1.0.193 (4 months in from the release).
RoleX1 said:
I think there are 2 different problems at play here:
1: for the ppl saying its great for you -Congrats- you've done well to upgrade to the P30 Pro and it's relatively better front camera vs your old device.
2: The people complaining about blurry front camera are CORRECT, especially if you're coming from a P20 Pro or a Mate 20 Pro, objectively speaking - there is no comparison in general use, P20 Pro and Mate 20 Pro will win almost every single shot.
Evidence: I have both the previous 20 series flagships (mentioned) - I noticed each shot on the P30's front cam was useless in comparison, blurry, very low resolved detail, with dark shadows under the eyes overly accentuated (whether you have dark circles or not, they will be over emphasised vs the 2 mentioned devices) which = the perfect recipe for an underwhelming shot every single time.
I went back twice to swap my P30 Pro for a new one at the store within the first 14 days.
Result = No change. Same level of Blur in your normal use case selfies.
The scientific analysis of the issue:
The problem is a fixed focus, which is no problem at all if the range is correct, but in this case it isn't.
- you can test it yourselves, hold your phone 1ft from your face and take a pic, then 1.5ft - 2 ft and so on, you will start to realise that the focus has been tuned to an arms length - a shot which 90% of the time you will not be taking - unless you WANT the world to see that you are taking a selfie.
Is there a benefit of this?
-Of course there is, this captures far better background detail when compared to other phones (P20 Pro & Mate 20 Pro in this case). However, this is a double edged sword, since 99% of the time in a selfie, you want the subject -yourself- to be prioritised over all else in this type of shot.
-It seems this tuning has been done to favour group selfie shots, since the distance required for a group shot is a full arms length - so this is most likely the reason for the prioritised focal range.
But make no mistake, anything closer than an arms length, the P20 Pro, Mate 20 Pro, and even the Iphone XS Max is far sharper(just tested during this writeup). For full arm length selfies shots, group selfies and background detail the P30 Pro is sharper (in the distance rather than on the subject).
So there you have it, objective, repeatable shots which you can try yourself.
Get at me with your comments. P.s. Let's not talk about software updates as I'm on 9.1.0.193 (4 months in from the release).
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Came to the same conclusion months ago, arms length or nothing. Not that I'm going to lose any sleep over it as I've probably took no more than 3 selfies since I've had the phone.
The front camera is pretty bad. Image wise you do need to hold the phone a certain distance to get a good image.
Those saying it's better than the s10 plus I have no idea how they can say that. Selfie camera is pretty much the only thing that Samsung smashes Huawei in.
The bigger issue I have is that it can take up to 5 seconds between pushing the shutter and the picture being taken.
Only happens with the selfie cam and it's because of software updates as this was never a problem on day one.
But yeah selfie cam on the p30 is weak. Very much so. It's up to you if the rest of the device makes up for it which for me it does
djingonthenet said:
Came to the same conclusion months ago, arms length or nothing. Not that I'm going to lose any sleep over it as I've probably took no more than 3 selfies since I've had the phone.
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Exactly, so in this respect the phone failed majorly - we now have a device that we won't use to capture ourselves, personal memories- something that's a crucial reason to buy a newer phone in the first place. (I'm still carrying and running a 20 series device for this reason). Hugely annoying.
rajziel said:
The front camera is pretty bad. Image wise you do need to hold the phone a certain distance to get a good image.
Those saying it's better than the s10 plus I have no idea how they can say that. Selfie camera is pretty much the only thing that Samsung smashes Huawei in.
The bigger issue I have is that it can take up to 5 seconds between pushing the shutter and the picture being taken.
Only happens with the selfie cam and it's because of software updates as this was never a problem on day one.
But yeah selfie cam on the p30 is weak. Very much so. It's up to you if the rest of the device makes up for it which for me it does
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Click to collapse
Most of the time this delay is a sharpening and processing - this usually makes the photo far better so that's not a problem as such, but this delay still does very little for the front camera when compared to the previous 20 series devices.
All in all - the front camera doesn't deserve to be in the presence of the rest of the hardware - since overall the device is fool proof from all angles (hardware wise) and the front camera doesn't live up to this standard.
The minimum required (expected) competence of each component is that which objectively beats the previous generation product, and in this instance, 90% of the expected use of the front cam, this just isn't the case.

S10 Camera blurry/makes people look white/zombish

I recently bought an S10 after I cracked my screen on my S8 and it made more sense to get a new phone however I wish I hadn't. The photos indoor of my children are terrible, especially when compared to my S8. They look blurry around their arms/body and their faces look like zombies. Also the detail just isn't there. I've tried pro mode and changed the aperture to 1.5 and this helps quite a lot but still not as good as my S8. I took it back into Samsung and they said try messing with HDR to see if it makes a difference so will try it when I get the kids back later. Looking in the details bit of each photo it seems auto mode is using too high an ISO and the 2.4 aperture but i'm no expert so I don't know.
Anyone else having this issue or is my device faulty? I've seen a few posts around the internet about it but are all old posts.
I have the exynos version if it helps.
I haven't experienced this issue, but I don't think I have the same version phone as you.
Sent from my SM-G973U using Tapatalk
Schwuar1 said:
I recently bought an S10 after I cracked my screen on my S8 and it made more sense to get a new phone however I wish I hadn't. The photos indoor of my children are terrible, especially when compared to my S8. They look blurry around their arms/body and their faces look like zombies. Also the detail just isn't there. I've tried pro mode and changed the aperture to 1.5 and this helps quite a lot but still not as good as my S8. I took it back into Samsung and they said try messing with HDR to see if it makes a difference so will try it when I get the kids back later. Looking in the details bit of each photo it seems auto mode is using too high an ISO and the 2.4 aperture but i'm no expert so I don't know.
Anyone else having this issue or is my device faulty? I've seen a few posts around the internet about it but are all old posts.
I have the exynos version if it helps.
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Are your sure you aren't using Live Focus?
Nope just 'photo' mode

Has anyone been able to figure out how to improve the camera on the Mate 20 lite?

I honestly do like the Mate 20 lite. My only drawback is how terrible the camera is.
Has anyone been able to improve this situation or have a 3rd party app that will improve the cameras app?
I have Mate 20 lite LX3 and I am running EMUI 9.1.0.235
EDIT: After extensive research, I have found that the app "OPEN Camera" which is open source, is the best remedy that can fix the over saturation on all Huawei phones.
Are you sure your unit is not defective? My photos seem to look quite good, like, really good (I only don't like the excessive sharpness). Other than that, and despite having an iPhone 6 before, I say the quality is excellent. SNE-LX1 with 8.2.0.131 here (Pie for me has a huge battery drain).
kiko9895 said:
Are you sure your unit is not defective? My photos seem to look quite good, like, really good (I only don't like the excessive sharpness). Other than that, and despite having an iPhone 6 before, I say the quality is excellent. SNE-LX1 with 8.2.0.131 here (Pie for me has a huge battery drain).
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I have honestly thought about it being a defective unit.
I have also read a few reviews online where the camera is over saturated and the lighting is too much, which is the issue that I am having, my pictures even come out a bit grainy and or pixelated.
Other than that I am really happy with my Mate 20 lite. I charge my phone every 2 days and I love the battery on mine.
I am considering swapping it for another one since I Still have my warranty.
Have you tried disable the AI function on the camera? That is the main cause for oversaturation in some pictures. Otherwise the Mate 20 Lite takes great pictures with the stock camera app...
DJPRMF said:
Have you tried disable the AI function on the camera? That is the main cause for oversaturation in some pictures. Otherwise the Mate 20 Lite takes great pictures with the stock camera app...
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Yes I have. It works a bit and that is what leads me to believe that i have a defective unit.
Got my New Mate 20 replacement from my warranty!
I am happy to say that I picked up my new Mate 20 lite unit after reporting it as a defective unit.
The camera is a lot better! And the unit is not getting hot!
Yayy

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