Huawei p20 pro chrome freezing - Huawei P20 Pro Questions & Answers

Brothers, I am getting desperate, my flagship is not functioning properly.
What is the problem?
Since 2 weeks ago, Chrome started freezing in all instances, when opened directly, when opening a link from any app, when clicking tiles in google (also google app freezes some times)
How I tried to solve it?
Restarting phone
Clearing cache
Giving all permisiions to all google apps
Reinstalling the system (with backup)
Reinstalling the sistem (clean install)
Upgrading to EMUI 9.1 and updating Chrome (today I got an update)
Absolute nothing is working, Chrome is freezing like clockwork, for example when I scroll a page, it lets me scroll 1-2 screens then freezes or freezes from the beginning or would just not open , freezes in the loading page screen. It freezed even when the phone was loaded only with the basic apps, after reinstalling.
I was thinking of buying the Mate 30 pro or the P30 pro but now I am very seriously doubting I would.
All other apps are working, now when I want to browse I copy the link from Chrome to Firefox (usually it would not freeze right away after opening a link and it is letting me copy the wep address) but one can imagine that is not OK.
Please...someome with the same problem and/or a solution?

kytra said:
Brothers, I am getting desperate, my flagship is not functioning properly.
What is the problem?
Since 2 weeks ago, Chrome started freezing in all instances, when opened directly, when opening a link from any app, when clicking tiles in google (also google app freezes some times)
How I tried to solve it?
Restarting phone
Clearing cache
Giving all permisiions to all google apps
Reinstalling the system (with backup)
Reinstalling the sistem (clean install)
Upgrading to EMUI 9.1 and updating Chrome (today I got an update)
Absolute nothing is working, Chrome is freezing like clockwork, for example when I scroll a page, it lets me scroll 1-2 screens then freezes or freezes from the beginning or would just not open , freezes in the loading page screen. It freezed even when the phone was loaded only with the basic apps, after reinstalling.
I was thinking of buying the Mate 30 pro or the P30 pro but now I am very seriously doubting I would.
All other apps are working, now when I want to browse I copy the link from Chrome to Firefox (usually it would not freeze right away after opening a link and it is letting me copy the wep address) but one can imagine that is not OK.
Please...someome with the same problem and/or a solution?
Click to expand...
Click to collapse
Try beta or canary to see if the problem persists. Check dev options and change the WebView option to either chrome stable or whatever version you want to test.
Cheers!
Sent from my HUAWEI CLT-L04 using XDA Labs

grantdb said:
Try beta or canary to see if the problem persists. Check dev options and change the WebView option to either chrome stable or whatever version you want to test.
Cheers!
Sent from my HUAWEI CLT-L04 using XDA Labs
Click to expand...
Click to collapse
Thanks a bunch for the answer, I installed canary but it would not let me change the WebView implementation , it says "the choice is no longer valid, try again later" although both chrome and canary seem to be available. What I changed tho, is the "enable mulți process WebView" toggle, which is now active and it seems to have worked, at least atm.

kytra said:
Thanks a bunch for the answer, I installed canary but it would not let me change the WebView implementation , it says "the choice is no longer valid, try again later" although both chrome and canary seem to be available. What I changed tho, is the "enable mulți process WebView" toggle, which is now active and it seems to have worked, at least atm.
Click to expand...
Click to collapse
Did you try beta I seem to remember that was an option in WebView glad it's working for you.
Cheers
Sent from my HUAWEI CLT-L04 using XDA Labs

grantdb said:
Did you try beta I seem to remember that was an option in WebView glad it's working for you.
Cheers
Sent from my HUAWEI CLT-L04 using XDA Labs
Click to expand...
Click to collapse
Yes, beta option was available, with the same message when I tried to enable it.
No change anyway after I toggled that in developer options , all chrome instances keep freezing the same way.
I installed microsoft launcher and use Bing now as a search engine and when I want to open a link from gmail II copy-paste it in Firefox.
So annoying.

Related

[Q] Firefox for Android keeps crashing?

Has anyone looked into why Firefox for Android keeps crashing on the Xperia V whenever a given page has one or more embedded videos or animations in it? I have three V's, all running the 9.2.A.2.5 firmware, and they all exhibit the problem, to the extent that caused me to stop using Firefox altogether, even on my Windows machines.
sjanzeir said:
Has anyone looked into why Firefox for Android keeps crashing on the Xperia V whenever a given page has one or more embedded videos or animations in it? I have three V's, all running the 9.2.A.2.5 firmware, and they all exhibit the problem, to the extent that caused me to stop using Firefox altogether, even on my Windows machines.
Click to expand...
Click to collapse
I have SG4 stock and since last update FF crashes within about 5 sec of loading a page (any page). Tried to download the beta and have the same problem. So, for now, stopped using ff altogether on the desktop and mobile... since I need the sync feature, I switched to chrome while waiting for this to be resolved.
davidshooki said:
since I need the sync feature, I switched to chrome while waiting for this to be resolved.
Click to expand...
Click to collapse
Ditto. Alas, Mozilla and Firefox used to be so good...
I have tried to leave feed back on the android/google app store. But, f***ing google requires you to sign up for Google Plus account just too leave feed back (talk about trying to passive-aggressively force you into a service)... and I am absolutely refusing to sign up with that stupid service. So, for now can't leave any feed back for firefox or any other ****y/good app.
davidshooki said:
I have SG4 stock and since last update FF crashes within about 5 sec of loading a page (any page). Tried to download the beta and have the same problem. So, for now, stopped using ff altogether on the desktop and mobile... since I need the sync feature, I switched to chrome while waiting for this to be resolved.
Click to expand...
Click to collapse
Update: uninstalling Adblock Plus somewhat helped, but I haven't tested FFfM long enough to be sure that ABP was the actual cause of the problem yet, mainly due to another annoying FFfM issue - flickering text. On any given page, the text blurs out for about one second at five-second intervals. I'm not sure if this is a problem specific to the Xperia V or is a general issue; I haven't tried FFfM on any other devices.

Youtube Vanced crashing on background playback

Hi everyone,
For several months I have a problem with my phone that didn't exist when I first got it.
When I play a video in the YouTube Vanced app or if I play it in picture in picture mode, everything works flawlessly. However when I lock my screen and "listen" to the video, the app crashes after a few minutes. It's really annoying and I cannot trace back what changed to guess what the cause might be. I don't have a lot of apps installed and didn't mess around with my phone in any other way.
Does anyone have a suggestion for me?
Thanks =)
OdlG26 said:
Hi everyone,
For several months I have a problem with my phone that didn't exist when I first got it.
When I play a video in the YouTube Vanced app or if I play it in picture in picture mode, everything works flawlessly. However when I lock my screen and "listen" to the video, the app crashes after a few minutes. It's really annoying and I cannot trace back what changed to guess what the cause might be. I don't have a lot of apps installed and didn't mess around with my phone in any other way.
Does anyone have a suggestion for me?
Thanks =)
Click to expand...
Click to collapse
Hi m8,
In order to get ALL time YouTube Vanced working in background, do this steps:
1. Go to Settings/Battery/App launch and give permission to run in background - set to Managed manually with Auto-launch, Secondary launch and Run in background;
2. Go to Settings/Apps/Apps/3 dots upper right corner select Special Acces/Ignore battery optimisation/select All apps/YouTube Vanced set it to NOT Allow and hit OK.
If you still encounter problems, try by removing "PowerGenie" in ADB, with following command pm uninstall --user 0 com.huawei.powergenie
Sent from my HUAWEI VOG-L29 using XDA Labs
Thank you for your quick help <3
I followed the instructions and will report back asap
Thank you for your quick help <3
I followed the instructions and will report back asap
OdlG26 said:
Thank you for your quick help <3
I followed the instructions and will report back asap
Click to expand...
Click to collapse
OK, let me know if it worked ?. That's how it's set up on my device.
Sent from my HUAWEI VOG-L29 using XDA Labs
It did not crash after about 25 min so it seems to work. Thank you so much!
OdlG26 said:
It did not crash after about 25 min so it seems to work. Thank you so much!
Click to expand...
Click to collapse
Glad i could help you, m8 ?. Don't hesitate to ask for help if you need some in time.
Stay safe ?, be healthy?
Sent from my HUAWEI VOG-L29 using XDA Labs
Hey there, I've got an update. When I'm using my phone and YouTube Vanced is running in the background (not picture in picture), the app doesn't seem to crash. However when I lock my screen, the app crashes again. Although I have the impression that I now get a few more minutes when locking my screen. I will try the adb command next.
Hi, I think I've found the solution, it was kind of inspired by the first solution.
Go to Settings > Apps > Apps > Vanced MicroG > Power usage details > App launch > Disable Manage Automatically (Leave the other 3 settings untouched) > Press Ok and Enjoy!
I am using the latest version of Youtube Vanced on my P40 Pro and have no issues so far. If I had to guess, it could be the power optimization by the Huawei OS that shuts down MicroG services in order to save on power, and that prevents Youtube Vanced from running. My Youtube Vanced settings are on its automatic default power settings btw, so the only power settings that needs to be changed is relating to the MicroG services.
Hope this helps!
dont forget the MICROG, put it also in permission to run in the background all the time
Thanks, I had the same problem. Cheers for helping me out fixing it.
Hi there, stumbled across this thread while finding a solution to my problem. It's not exactly the same, but it's along the same lines. The Vanced MicroG app keeps crashing all the time, even though Youtube Vanced is working perfectly fine. Tried different versions of both apps but the problem persists. Andriod version is older, Android 6 to be exact, as it is a carrier-locked device, so can't update it. LEt me know if you have any solution. Thank you in advance.

GMS (Google Mobile Services) on P40 Pro 10.1.0.154

Hello guys!
After I updated my P40 Pro to 10.1.0.154, Google Mobile Services not working, so I had to reset my phone.
No more GMS.
I only need Android Auto.
Any new solution to install GMS or a modified Android Auto?
Which method did you use to update? Which method had you followed for gms and when?
Sent from my ELS-NX9 using Tapatalk
thanito said:
Which method did you use to update? Which method had you followed for gms and when?
Click to expand...
Click to collapse
I installed the LZ Play method in the first week when phone was launchded.Updated without issues untill 154.A couple of days after updating to 154.. Hell started.
First, Youtube Vanced stopped working, than a lot of errors on Play Store.
I had to reset phone.
I only need Android Auto. I do not care about the other Google Apps.
https://youtu.be/PLzeYQ9YHVI
Try this guide to sideload gms again...
If the Gapp fail to load then have to downgrade your fw to make it work....
shazarul said:
Try this guide to sideload gms again...
If the Gapp fail to load then have to downgrade your fw to make it work....
Click to expand...
Click to collapse
Tried, not working without downgrade. Thx
matei_cons said:
Tried, not working without downgrade. Thx
Click to expand...
Click to collapse
hi, first You have to downgrade to 131. After that You can update but .... sometimes ( once a day) You have to uninstall Google Services ( clear data ect. ) and install again, same with Google framework ( clear data, stop service, uninstall and install) sometimes You have to do it only one time, sometimes few times. However when google Play magicly discover that You have old google services Play stops working, but everything else work ( gmail, calender, youtube, android auto, ect.) And this is my question, yestarday I've discovered that when I install new google services everything is working but I get info about not certifie phone ( this device is not google certify ). Has anyone discovered method how to avoid this ?
fifiol said:
hi, first You have to downgrade to 131. After that You can update but .... sometimes ( once a day) You have to uninstall Google Services ( clear data ect. ) and install again, same with Google framework ( clear data, stop service, uninstall and install) sometimes You have to do it only one time, sometimes few times. However when google Play magicly discover that You have old google services Play stops working, but everything else work ( gmail, calender, youtube, android auto, ect.) And this is my question, yestarday I've discovered that when I install new google services everything is working but I get info about not certifie phone ( this device is not google certify ). Has anyone discovered method how to avoid this ?
Click to expand...
Click to collapse
The only workaround I found is to freeze gsf and only unfreeze when I want to update all apps in play store. When frozen, everything works properly except playstore, yet no any errors and push notifications work fine.
Sent from my ELS-NX9 using Tapatalk
thanito said:
The only workaround I found is to freeze gsf and only unfreeze when I want to update all apps in play store. When frozen, everything works properly except playstore, yet no any errors and push notifications work fine.
Sent from my ELS-NX9 using Tapatalk
Click to expand...
Click to collapse
How do you freeze/unfreeze gsf? Which app are you using?
Thanks!
johan314 said:
How do you freeze/unfreeze gsf? Which app are you using?
Thanks!
Click to expand...
Click to collapse
Unfortunately freezing has to be done via pc. Unfreezing can be done from the phone. But I do it once a week at the office so no prob.
I am using multitool 8 software to do that. If you need instructions let me know.
Sent from my ELS-NX9 using Tapatalk
thanito said:
Unfortunately freezing has to be done via pc. Unfreezing can be done from the phone. But I do it once a week at the office so no prob.
I am using multitool 8 software to do that. If you need instructions let me know.
Sent from my ELS-NX9 using Tapatalk
Click to expand...
Click to collapse
Yes, please. You can PM me if there is a link with instructions on how to do it.
I have no problem freezing/unfreezing from pc every week to check for updates. Push notifications are more important.
Thanks a lot!
johan314 said:
Yes, please. You can PM me if there is a link with instructions on how to do it.
I have no problem freezing/unfreezing from pc every week to check for updates. Push notifications are more important.
Thanks a lot!
Click to expand...
Click to collapse
-You can download the tool here
https://forum.xda-developers.com/honor-8/development/tool-huawei-multi-tool-team-mt-t3523923
Sorry I do not have the app on front of me so the description will be vague..
-After you install it you connect the phone to the pc
-you might be prompted that the phone is not compatible with the tool, however when you connect it in 'transfer files' mode the tool will recognize the device
-after you see the device data in home screen you go to modifications tab
-in the middle of the screen it says show system processes, you find android gsf on the list and just click disable
-that's it!
The enabling part can be done directly from your device settings.
[emoji16]
Sent from my ELS-NX9 using Tapatalk
thanito said:
-You can download the tool here
https://forum.xda-developers.com/honor-8/development/tool-huawei-multi-tool-team-mt-t3523923
Sorry I do not have the app on front of me so the description will be vague..
-After you install it you connect the phone to the pc
-you might be prompted that the phone is not compatible with the tool, however when you connect it in 'transfer files' mode the tool will recognize the device
-after you see the device data in home screen you go to modifications tab
-in the middle of the screen it says show system processes, you find android gsf on the list and just click disable
-that's it!
The enabling part can be done directly from your device settings.
[emoji16]
Sent from my ELS-NX9 using Tapatalk
Click to expand...
Click to collapse
Thanks a lot buddy! Now whatsapp notifications are working, but not Gmail. Does Gmail or Youtube notifications work for you? Or do I have to use another email app for gmail?
Sorry for all these questions, have had my p40 pro over 2 months now, I really want to start using it....:fingers-crossed:
All the best!
johan314 said:
Thanks a lot buddy! Now whatsapp notifications are working, but not Gmail. Does Gmail or Youtube notifications work for you? Or do I have to use another email app for gmail?
Sorry for all these questions, have had my p40 pro over 2 months now, I really want to start using it....:fingers-crossed:
All the best!
Click to expand...
Click to collapse
Youtube notifications work, dunno though if there is any delay on them, I am only receiving notifications from my subscribed channels..
Gmail notifications are the only ones not working properly, meaning there is a big delay on the notification.. I would put my Gmail in the email app of the phone, or even outlook (outlook works for sure coz I am receiving maybe 1000emails per day at work hahah)
That aside, all other Google notifications work, I am being notified for weather, news, etc..
The only thing I cannot make work is the usual Google cards feed which I was used to in my previous phone (by swiping to the left home screen)
Sent from my ELS-NX9 using Tapatalk
thanito said:
Youtube notifications work, dunno though if there is any delay on them, I am only receiving notifications from my subscribed channels..
Gmail notifications are the only ones not working properly, meaning there is a big delay on the notification.. I would put my Gmail in the email app of the phone, or even outlook (outlook works for sure coz I am receiving maybe 1000emails per day at work hahah)
That aside, all other Google notifications work, I am being notified for weather, news, etc..
The only thing I cannot make work is the usual Google cards feed which I was used to in my previous phone (by swiping to the left home screen)
Sent from my ELS-NX9 using Tapatalk
Click to expand...
Click to collapse
I see. OK, then I know.
Thanks a lot my friend. I will start moving the apps to p40 now and see if they will work.
Taka care!
johan314 said:
I see. OK, then I know.
Thanks a lot my friend. I will start moving the apps to p40 now and see if they will work.
Taka care!
Click to expand...
Click to collapse
FYI, I even restored my backup from my p20 pro to my p40 pro (except phone settings) and not problems whatsoever, so if your previous phone was a huawei you might give it a shot [emoji39]
Sent from my ELS-NX9 using Tapatalk
thanito said:
Unfortunately freezing has to be done via pc. Unfreezing can be done from the phone. But I do it once a week at the office so no prob.
I am using multitool 8 software to do that. If you need instructions let me know.
Sent from my ELS-NX9 using Tapatalk
Click to expand...
Click to collapse
May i suggest to try out IceBox, (with shizuku to replace root) for this purpose. I don't have the phone myself, but reading this it seems perfect for exactly this.
Shizuku can allow apps like IceBox and AppOps to function without the need of root or manual adb actions, and IceBox allows you to automatically freeze apps after usage again and launch them from the homescreen icon directly, automatically unfreezing it and freezing it again after you stop using it.
Aerox912 said:
May i suggest to try out IceBox, (with shizuku to replace root) for this purpose. I don't have the phone myself, but reading this it seems perfect for exactly this.
Shizuku can allow apps like IceBox and AppOps to function without the need of root or manual adb actions, and IceBox allows you to automatically freeze apps after usage again and launch them from the homescreen icon directly, automatically unfreezing it and freezing it again after you stop using it.
Click to expand...
Click to collapse
Icebox requires clean installation I think (in order to enable God mode or something?), tried to do this at some point but I could not reset again my phone so I use the multitool method.. [emoji23]
Sent from my ELS-NX9 using Tapatalk
thanito said:
Icebox requires clean installation I think (in order to enable God mode or something?), tried to do this at some point but I could not reset again my phone so I use the multitool method.. [emoji23]
Sent from my ELS-NX9 using Tapatalk
Click to expand...
Click to collapse
Nah, IceBox just needs a method to access the secure settings. This can be done with either root, Island delegated god mode or shizuku.
Root is out of the picture for huawei, island would be relatively easy to setup since huawei does not use the multi-user interface AFAIK. Minimal chance of data loss.
Shizuku just need developer options enabled and Wireless ADB enabled if you want to use it without a pc, or alternatively just over a regular usb/ADB connection. I'm using IceBox on my stock OnePlus 8 Pro with shizuku. Never lost any data and took like 30 seconds to setup, no pc involved
Aerox912 said:
Nah, IceBox just needs a method to access the secure settings. This can be done with either root, Island delegated god mode or shizuku.
Root is out of the picture for huawei, island would be relatively easy to setup since huawei does not use the multi-user interface AFAIK. Minimal chance of data loss.
Shizuku just need developer options enabled and Wireless ADB enabled if you want to use it without a pc, or alternatively just over a regular usb/ADB connection. I'm using IceBox on my stock OnePlus 8 Pro with shizuku. Never lost any data and took like 30 seconds to setup, no pc involved
Click to expand...
Click to collapse
I may try Shizuku to see if it works. It will just save me from the hassle to plug my phone to my work pc every week to update it.. [emoji23] I think that after every reboot you have to do the same procedure, correct?
Sent from my ELS-NX9 using Tapatalk
thanito said:
I may try Shizuku to see if it works. It will just save me from the hassle to plug my phone to my work pc every week to update it.. [emoji23] I think that after every reboot you have to do the same procedure, correct?
Click to expand...
Click to collapse
I do not want to reset, downgrade again or to donsometging every reboot.
It would be nice for a new method.

Chrome crashing after upgrading to Android 11

This is the first time I've seen weird behaviour on Chrome and it started after installing Android 11. When I open Chrome it just closes right away. I need to open it about 10-20 times for it to finally stay open. I tried installing Chrome beta and it works better although sometimes it gives the same issue.
I tried clearing all the data in Chrome but didn't help. Wondering if anyone had this issue or has suggestions to fix.
dortok said:
This is the first time I've seen weird behaviour on Chrome and it started after installing Android 11. When I open Chrome it just closes right away. I need to open it about 10-20 times for it to finally stay open. I tried installing Chrome beta and it works better although sometimes it gives the same issue. I tried clearing all the data in Chrome but didn't help. Wondering if anyone had this issue or has suggestions to fix.
Click to expand...
Click to collapse
Since chrome beta is a stand alone app and can be run beside chrome, it seems you have some kind of hard configuration error or corruption. I'm guessing you have already uninstalled/reinstalled the app. If you are unlocked I would try a dirty flash using the full image (not OTA). Next I would backup everything and wipe the phone, installing 11 fresh. Sometimes stuff happens and you just have to reinstall. Not a bad idea going from 10-11. In addition to chrome beta, I use Firefox beta because it supports extensions (eg. uBlock). If the thought of wiping your phone is too much work for this single issue, it may be time to try another browser. Best of luck and let us know how you get it resolved.
Turns out it was app list mode on edxposed that was causing the issue. After disabling it, it works normally again!

Question [SOLVED] Google Account Syncing not working using Mobile Data

Hey folks,
just got my X60 Pro+ from china. This is a really nice device, really like it so far.
But I'm having trouble when setting up my Google Account, I can't seem to sync them using mobile data. Turning my WiFi on, it syncs my EMails automatically and so on. I really searched the entire Settings library and this weird iManager app, but I can't find any Data restrictions whatsoever. It doesn't even let me sync it manually in the "Accounts and Syncronisation" settings menu, only with my WiFi.
Does anyone know how to fix this? I really searched everything and everywhere.
Greetings
Update 23.04.2021 : Vivo has fixed the Sync issue with an Update. Updating Google Webview and other Google Apps is also helpful, if the problem might still exist.
I do believe it's related to the Vivo.com app, you need to use script in order to remove it
I had X50 Pro Plus and faced the same issue.
Uninstall System Apps on Vivo without Root
My Vivo pre-installed apps list contains all safe to remove Vivo bloatware that you can uninstall, delete and disable without root using ADB.
technastic.com
Thanks. Just removed a couple of Apps, also your named Vivo.com App, but it unfortunately didn't fix my issue.
Eric-Mod said:
Thanks. Just removed a couple of Apps, also your named Vivo.com App, but it unfortunately didn't fix my issue.
Click to expand...
Click to collapse
It's com.vivo.pem to uninstall on x50 pro plus forum. There are positive feedback about it. Not in my case
Yeah right, I also did that but no success. I've sent an EMail to Vivo Support, lets See.
My guess is, there is the "WiFi Only" toggle switch "missing" in the "Account & Sync" Settings tab.
Hello, It has been one day I'm fighting with my X60 pro plus : I can have my mail on outlook, but they are not syncing correctly. I think it can be the same issue as this thread.
I'll update here If I find a solution. Thank you.
Eric-Mod said:
Thanks. Just removed a couple of Apps, also your named Vivo.com App, but it unfortunately didn't fix my issue.
Click to expand...
Click to collapse
Try to do a network data reset. I made it from the settings and notifications push seems to work now
Edit: after a while not working again
GUARDIANBD said:
I do believe it's related to the Vivo.com app, you need to use script in order to remove it
I had X50 Pro Plus and faced the same issue.
Uninstall System Apps on Vivo without Root
My Vivo pre-installed apps list contains all safe to remove Vivo bloatware that you can uninstall, delete and disable without root using ADB.
technastic.com
Click to expand...
Click to collapse
Hi! Did it work for you? Did you activate autostart apps too? Thanks
My Spotify also says that I'm offline (with 4g). I have chinese version. Smth tells me same problem involved. Also Chrome has "no internet connection" at the top of the screen, but still loads webpages
dblnnn said:
My Spotify also says that I'm offline (with 4g). I have chinese version. Smth tells me same problem involved. Also Chrome has "no internet connection" at the top of the screen, but still loads webpages
Click to expand...
Click to collapse
Download Chrome from Vivo Appstore and dont Update it then from the play store. Maybe it works for Spotify too, I dont use it.
Eric-Mod said:
Download Chrome from Vivo Appstore and dont Update it then from the play store. Maybe it works for Spotify too, I dont use it.
Click to expand...
Click to collapse
Any chance I can use Chrome as default? I hate this chinese default browser, opening all links. And thanks for the solution, I'll try that
Settings > Applications and Permissions > Permissions Management > switch to Permissions Tab in the top right and then scroll all the way down to "Default App Settings"
There you go.
dblnnn said:
My Spotify also says that I'm offline (with 4g). I have chinese version. Smth tells me same problem involved. Also Chrome has "no internet connection" at the top of the screen, but still loads webpages
Click to expand...
Click to collapse
I'm sorry for you but I'm happy to read this. I have x60 pro China and by last Saturday, 10th April, with a new spotify update it doesn't work anymore with 4g, instead works well with wlan network. Have you solve it? Now I try to look for it in vivo store.
hello, this problem might becaused by the default dns server from China,please use dns changer app to fix this problem.
using dns changer to change dns to google dns will solve this problem
It worked, yes! But having an extra App for this is kinda weird. I hope there will be a permanent solution for this.
caeanlin said:
hello, this problem might becaused by the default dns server from China,please use dns changer app to fix this problem.
Click to expand...
Click to collapse
It works for my Chrome browser ("No Internet Connection" tab no longer appears), but my Spotify is still saying that there's no internet connection even though my mobile data is working just fine
Paulothekid said:
Hello, It has been one day I'm fighting with my X60 pro plus : I can have my mail on outlook, but they are not syncing correctly. I think it can be the same issue as this thread.
I'll update here If I find a solution. Thank you.
Click to expand...
Click to collapse
Auto-Answer :
I finaly get it working, but I don't know exactly how because I did a lot of action :
- uninstalled vivo apps via dev usb
- granted all permission possible to Outlook
- disabled smart notification
- changed the default system sound
- updated everything I found.
I don't know what was the problem, because it was really not syncing : mails was appearing only when opening the apps and waited for few sec to sync.
Hope it helps.
Paulothekid said:
- uninstalled vivo apps via dev usb
Click to expand...
Click to collapse
Any instructions on that?
Hey,
I own the x60 pro (chinese version), I live in France I have exctly the same problem as Eric-mod.
I didn't uninstall any apps but I changed my dns (google ones) with an app thanks to caeanlin it works !
it's been several weeks i'm in contact with vivo france because this is a whole syncing problem, concerning also emails (when i want to add some documents), and especially navigators and spotify (spotify still not working, even with the dns)
so the guy from vivo france took all my info and i send him this page that he transfered to vivo global (or china)
he said the guys will react quickly about this

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