fingerprint problems - Sony Xperia XZ3 Questions & Answers

1.a few days ago a friend of mine bought a second hand xperia xz3 duos at a very good price (300euro)the phone was simply new with foil on the screen ....but after thorough checks he found that the fingerprint didn't work !? fingerprint is not even in the phone security menu !
2.the phone's stockrom is xxxx .131
3.have you heard of this problem or have you experienced this and how can it be resolved
4.any suggestion is welcome

Related

Problem after change touch screen

Hello,
I bought on eBay (good seller) Touch screen to change one of my tablet.
I changed it without problem.
But now, after one day of use, I found bugs on touch it.
I have black areas (over detection) that moves randomly on the screen and restart it after re-working some time and hop it starts again in another area !!
(view a screenshot)
Do you think this is a quality of the new touch glass?
Or a software bug?
shaman_Turtle said:
Hello,
I bought on eBay (good seller) Touch screen to change one of my tablet.
I changed it without problem.
But now, after one day of use, I found bugs on touch it.
I have black areas (over detection) that moves randomly on the screen and restart it after re-working some time and hop it starts again in another area !!
(view a screenshot)
Do you think this is a quality of the new touch glass?
Or a software bug?
Click to expand...
Click to collapse
I'd guess that you haven't quite fitted it back together perfectly or the firmware got changed for the touchscreen by Asus for later revisions (or earlier) and you need to do a firmware touchscreen update.
Are you using a custom rom?
Hello,
I have a Stock Rom with last Update.
shaman_Turtle said:
Hello,
I have a Stock Rom with last Update.
Click to expand...
Click to collapse
So that should have applied the latest firmware. Hmmm
Go to settings, about, Hardware Information, Touch Panel version.
Mine is Raydium-0004-0000
What is yours?
Good question !!
I have make a 2 screenshot :
06 mai 2015 at 22:33
GPS V7.4.15 WIFI V7.1.50 Bluetooth V 11.0.27 Ecran tactile Raydium-0003-0008 Controleur PAD-AC32T-0309
and 07 mai 2015 at 09:08
GPS V8.1.16 WIFI V 8.0.46 Bluetooth V 12.0.44 Ecran tactile Raydium-0004-0000 Controleur PAD-AC32T-0311
Hello
My old touchscreen is ref : 5449N FPC-1
and my seller send a Compatible touchscreen but your ref is 5235N-FPC1.
I do not know what to do anymore?
Someone else he changed his touchscreen ???

ghost touch possible solution?

hi everyone i post this to ask or confirm a situation, a lot of users know or have experiment the ghost touches and after a lot of research is not confirmed if is a issue of software or hardware, besides that i found a tip about the ghost touches if i conect a otg mouse during the fail and work a little with it the issue dont hapen and more, its solved after the next reboot when happens again.
have somebody trying that? or can confirm if it works for someone?
if this post its in wrong place please change it or copy to another location.
thanks
phone: xperia z1 C6906
rom: stock 5.1.1
kernel: stock no mods
screen/touch changed by chinese one
Apply tampered glass screen protector, it will reduce/eliminate ghost touche
I'm using tempered glass screen protector but the issue is still there. Well, it may reduce that a bit though.
There are many hassles. These Z1 family support pencil touch that causes unwanted touch.
And, the touchscreen panel and display is poor.
Try this
Try this, worked for me for a few days or weeks :
Apply pressure on the digitizer, specifically in the inferior part, just like a massage ( side by side) . . after a few seconds you can verify how it works . . The only point is, this solution is not permanent. This is a hardware problem .. the real solution is replacing the digitizer. Regards
bloodofJesus said:
You can try this, it worked for me on cm 12 with ghost touches
http://forum.xda-developers.com/showthread.php?t=934500
Click to expand...
Click to collapse
DL link in that thread is not working. Can you upload an APK?
Sent from my Z1

RM3 fingerprint... Not really convincing here :( But : Face unlocking : super :)

Hi,
Using the Red Magic 3 is quite nice, but one of the major problems to me is the FingerPrint scanner.
It happens really often that I have to "press" the FP scanner several times before it lets me in
But on the other had, Face unlcok works superbly here !
It recognizes my face everytime, even in rather dark environment.
And unlocking is then super fast...
Guess I'll use that more often than the FP scanner
You guys also have that "problem" with the P scanner ?
No its working perfect for me, much better then the fp sensor of the xiaomi mi mix 2 (my prev phone). Meaby try to set it up again?
I had the same problem, then it went away, then it came back.
Saw some people complaining here as well on github.
Funny thing for me, seem to be related to having activated multiple users in this device and for some reason the finger print only works (normally) on this second account. Deleting that saving account did not solve the issue as the sensor continues completely irresponsive in my main account (so it's clearly just a software issue). If I recreate a second account it will work there, but still not in my main account.
Do you have more than one user registered for that device? I use the other users mainly to have alt accounts for different games
I'm in touch with their (slow) support and the last message I got was:
We will feedback this case to our R&D .Pls provide the order number and Build number of the phone.If you can, please also provide a video file of this process,thanks.
In my case it's clearly just a software issue, so it should be fixed in future builds (hopefully).
Perhaps a factory reset would help, but I don't want to test that option as I'm lazy to set up everything up again.
Hi,
Same thing here.
The FP scanner is not on par with some of the RM3 sibblings like the Mate 20x or the mi mix 3.
I think the scanner is too small to recognize your fingerprint decently.
But if I compare Face unlock on this device to face unlock on the afroementioned devices, it's a totally different story !!!
It is amazingly fast and reliable, even in low light conditions...
So I am almost always using that one.
Regards.
No problems here with the FP scanner.
I'm on Global ROM,bootloader is still locked,no root and only my account registered to the phone,but I've setup 4 fingerprints,and all of them work quite good....

What problem fit your face in the inner frame

My 4XL face unlock not work,
So I delete my face unlock and add new again.
But I can't setup. It show fit your face in the inner frame. I try my face to inner frame, not work.
Patch is July.
Help me please.
You are in root ?
Sent from my Pixel 4 XL using Tapatalk
I haven't root brother
Same here, face unlock suddenly stopped working a couple of hours ago, I deleted face data and tried setting it up again - receiving error message that face unlock enrollment didn't work
Is it fixed?
Facing this problem too.
Zero issues on my Pixel 4 or 4 XL. I've never had issues. Might be hardware
vonDubenshire said:
Zero issues on my Pixel 4 or 4 XL. I've never had issues. Might be hardware
Click to expand...
Click to collapse
I have the Pixel 4 XL and it's been working fine until I had to get it replaced because of the 50% battery issue. The replacement phone the face lock setup doesn't work. I've loved the phone so far and was really considering getting the Pixel 6 when it comes out. But these two issues so close together have made me begin to question. I'll never buy another Samsung, so I guess that leaves Apple.
Mine just started doing this after a factory reset. It was driving me crazy. I was able to finally get it to work. Before it gets to the point of scanning your face there will be a place you can click on asking if you have trouble moving your head. Once you click that it will still say the same thing about fitting your face but you will not have to move your head around. Just keep moving your phone in and out and it will eventually take when it finds the sweet spot. I haven't had any issues using face unlock after setting it up.
Had the same problem and apparently it was because of my screen protector. If you have one on, try removing it and test
Solved this problem!
Bakstory: I have Pixel 4XL not locked on carrier's network. I was running Andorid 11 (build from Jun 2021) since the moment I've bought the phone and I have never updated it to the newest versions of Andorid till this days, cause I've read that many Pixel users expirenced problems after update (like not working wireless charging and problems with Face Unlock). Last few month I've noticed that Face Unlock recognized me with 50% chance, I've experinced it earlier and usually I was able to fix it by deletting the face and setting up Face Unlock once more. This time it did not work. I've deleted the face data and was not ale to set it up once more. It was saying "fit your face in inner frame", It was detecting my face, cause it was reacting when I was turning the head and it was sayin "turn your head less" or was reacting when I was moving away from phone by saying "move closer". I've also upgraded to Andoid 13 from push update and problem was not resolved.
Solution: I've rolled back to Andorid 10 (build QD1A.190821.011.C4, Oct 2019), before installing back up your files, cause during the process you will basically reset your phone to factory settings. And on Android 10 Face Unlocked works like charm! It succesfully set up and worked. After that I've upgarded to Android 13 from push update and Face Unlock still works! BUT, DO NOT TRY TO DELETE FACE DATA AFTER ANDROID UPDATE,IN MY CASE IT WOULD NOT SET UP BACK, I HAD TO ROLL BACK TO Andorid 10 TO SET UP FACE.
I had screen protector and the mentioned above problem is not because of it, because I was trying to set up Face Unlock without screen protector for 3 hours straight. I've even downloaded HedgeCam2 to check how Infrared Camera works with it and without it, no difference.
That's definetly software problem, not hardware, greetings to Google Developers
Sorry for grammar mistakes, English is not my primary language. I hope you understood me and I've managed to describe my problem and how I solved it.

Question New Pixel owner. unlock questions

Hello Folks,
Coming from a S20 im finding the fingerprint scanner quite infuriating. has anyone fund a way to improve this?
Oh and sometimes it goes straight to the pin, not even an option to unlock. why?
Maybe (I doubt it) google will improve the fingerprint with software updates overtime. For now it's just totally unreliable. If you want to live with pixels you have to adapt I use smartlock (smartwatch) and thanks to that I don't need to use fingerprint at all (well almost, 2-3 times a day it asks for it).
I come from Samsung Galaxy Flip4 (S21 ultra before), I have Pixel 7 for 3 days and I have no problem with fingerprint.
Have you tried re-registering your fingers?
Its improved having the fingerprint registered twice. but for some reason you can only register 4 of them

Categories

Resources