SM-G900a rooted with stock 4.4.2
not sure what i did but i was taking out sim and sd card in my wifes at&t S5 and when i got everything back together i tried to make a call and it says the phone is deactivated.
We use straight talk and its been working fine for like 3 MONTHS...
I checked the IMEI online and its completely clean and good to go!
Please someone help me. We need thsi phone working we are driving back home for Xmas tomorrow!
Please guys....
(fyi- i did see the symbol at top of At&t update/device management - the arrows before i rebooted)
dovedescent7 said:
SM-G900a rooted with stock 4.4.2
not sure what i did but i was taking out sim and sd card in my wifes at&t S5 and when i got everything back together i tried to make a call and it says the phone is deactivated.
We use straight talk and its been working fine for like 3 MONTHS...
I checked the IMEI online and its completely clean and good to go!
Please someone help me. We need thsi phone working we are driving back home for Xmas tomorrow!
Please guys....
(fyi- i did see the symbol at top of At&t update/device management - the arrows before i rebooted)
Click to expand...
Click to collapse
Did u figure this out? There's no way the phone can b deactivated? Makes no sense. Unless your straight talk month service ran out.
WOW guys
here's the scenario.
i have the at&t s4 i337 with ST (straight talk sim)
my wife has the at&t s5 g900a with ST (straight talk sim)
both rooted stock 4.4.2 and titanium pro BOTH WITH at&t software update, Knox, lookout ALL FROZEN/DISABLED
been having issues with my S4 so I took my ST sim out and put in my wife's S5 to test my sim card.
all of the sudden device management arrows /at&t software update shows up in the bar on my Wifes S5
immediately the s5 became completely disabled to any network capability.
checked apn settingsetc etc. the s5 was COMPLETELY dead to any network.
5 hours on phone back n forth with ST and AT&T they blamed each other for my issue (saying the other was blocking the service)
Come to find out, the S4 ive been using for over a year, that i bought on ebay has a BAD IMEI! (never thought to check)
Bottom line, for some reason when i put the ST sim from my phone (bad imei-s4) into her S5 it triggered some sort of update that shut off network communication on the S5. EVEN THOUGH I HAVE AT&T Software update disabled on the S5!!!!
SOLVED
Unfortunately i am going to have to buy myself a new phone because i cant keep a stolen phone in good conscious,and i went and bought a new ST Sim for wifes phone and transferred to it, now her phone is all back to good.(must have flagged the sim itself)
Moreover, i would like to know, for future reference, HOW/WHY could At&T force an update to shut down network/sim card when AT&t update and knox etc etc was frozen/disabled in Titanium??????
Even MORE, what other apps can i disable or freeze on the S5 to prevent ANY future automatic/forced updating to occur???
Is there a full freezable apps list for the S5 ? Specifically ones for at&t updates?
i mean, i assumed OTA stuff was strickly FW upgrades only (i.e. like 4.3 to 4.4 etc etc)
Freeze the following to stop all updates:
AT&T Software Update.
FWUpgrade.
LocalFOTA.
Samsung Push Service.
Security Policy Updates.
Hey all! Forgive my ignorance, it's been a long time since I've done anything with firmware on Android phones (since I flashed a custom ROM to my Motorola Droid X about 10 years ago, lol). I've been poring over these forums for a few hours now and trying to piece some information together, but I could really use a hand from some more experienced folks.
Here's my situation: I'm in the U.S. I own an AT&T SM-N950U, and a Verizon SM-N950U. The Verizon phone is no longer being used (since April of 2018). I accidentally dropped the AT&T phone and heavily damaged the screen/digitizer and chassis, and would like to go back to using the Verizon phone, but on AT&T's network. I swapped the AT&T SIM to the VZW phone, and I was surprised to see that after a reboot, the AT&T splash screen came up, and after a factory reset, acted just like a new AT&T phone. It will send and receive data, SMS, and phone calls. However, the phone is still running Oreo, and when I tried to update it through OTA or through Samsung Smart Switch, it said that the phone was up to date. A little digging in the settings shows me that the phone is still considered a VZW-branded phone (ATT/ATT/VZW), and I believe this is the reason why I'm not able to receive the OTA updates. I also noticed that I no longer get 5G service, and I'm worried that there may be other functions missing too. I've seen BlueFox721's guide on carrier switching, and decided to do a bit more research before making an attempt, but I figured I would ask some questions.
First off, my main goal is to get this VZW Note 8 to work with all intended functionality of an up-to-date AT&T Note 8, including future OTA updates, bloatware, the whole deal. Is this actually possible?
If it is possible, can it be done without tripping Knox and hindering Samsung functionality?
I've read that root isn't possible with any bootloader past v3... I'm running v4 (N950USQU4CRF3). Is root necessary to switch carriers, or is it as simple as flashing an AT&T firmware with a newer bootloader version than what I currently use?
Again, I know a lot of this information is out there, but there's just so much to comb through I thought it might be better to just ask in regards to my particular situation, in case I'm not understanding something correctly. Any help would be greatly appreciated!
So many people are reporting with the 3/1 sweep by AT&T, that they are blocking almost all Unlocked phones: See: Downdector Link We personally have a S10 (G973U1). AT&T is saying on this list: AT&T approved phone list that it is supposed to work. But like many other people "calls" end immediately, but we can text and data work. It is some sorta ploy by AT&T to force us to upgrade our phones. They want us all to upgrade to S22s. Anyway I was ranting. Anyway, if you look at that link, they are saying that the phone has to be on the latest software. The last update from AT&T or the manufacturer was in January. I checked the firmware site, and Android 11 is the latest in January. I'm wondering if there is some hack to get us on to '12' or something. An update might solve this issue. We know that a new SIM does not work. Calls seem to be rejected on the network, just based on the phone model or Android version.
We are aware that a version 12 is out there for the phone, just that firmware is not for our US-unlocked model yet. But maybe it can be hacked?
Edit: It appears this thread may be linked with this older one... But it is ever more pressing issue now:
S10 Unlocked phone with AT&T Firmware here they explain how, and the problems with flashing. This was back in 2019, so I'm not sure if this will still work. Even then it didn't work for everyone. Some in that forum claimed that it did. AT&T seems to now be blocking from their calling network any phones not enabled with VOLTE and the extended AT&T services that are not present in Unlocked phones.
robertkjr3d said:
So many people are reporting with the 3/1 sweep by AT&T, that they are blocking almost all Unlocked phones: See: Downdector Link We personally have a S10 (G973U1). AT&T is saying on this list: AT&T approved phone list that it is supposed to work. But like many other people "calls" end immediately, but we can text and data work. It is some sorta ploy by AT&T to force us to upgrade our phones. They want us all to upgrade to S22s. Anyway I was ranting. Anyway, if you look at that link, they are saying that the phone has to be on the latest software. The last update from AT&T or the manufacturer was in January. I checked the firmware site, and Android 11 is the latest in January. I'm wondering if there is some hack to get us on to '12' or something. An update might solve this issue. We know that a new SIM does not work. Calls seem to be rejected on the network, just based on the phone model or Android version.
We are aware that a version 12 is out there for the phone, just that firmware is not for our US-unlocked model yet. But maybe it can be hacked?
Edit: It appears this thread may be linked with this older one... But it is ever more pressing issue now:
S10 Unlocked phone with AT&T Firmware here they explain how, and the problems with flashing. This was back in 2019, so I'm not sure if this will still work. Even then it didn't work for everyone. Some in that forum claimed that it did. AT&T seems to now be blocking from their calling network any phones not enabled with VOLTE and the extended AT&T services that are not present in Unlocked phones.
Click to expand...
Click to collapse
I was helped by a user to achieve ascendance onto the AT&T network. I'm not sure if I'm to reveal his name. We 1) go into Developers mode on the phone. 2) Hack the Kernel. 3) Flash the rom to the G973U (model)... with the AT&T firmware. So that the Wifi-Calling and 5G features would work, and AT&T would allow it on their network.
robertkjr3d said:
I was helped by a user to achieve ascendance onto the AT&T network. I'm not sure if I'm to reveal his name. We 1) go into Developers mode on the phone. 2) Hack the Kernel. 3) Flash the rom to the G973U (model)... with the AT&T firmware. So that the Wifi-Calling and 5G features would work, and AT&T would allow it on their network.
Click to expand...
Click to collapse
I've literally been searching for an answer to this for days now. My wife and I have S10's. I work far from home so I really need her phone working in case of emergency. Can you please point me in the general direction? Thanks!
Agreed, I didn't know such a thing was possible, but I'd love to hear more about this!
skrapmetal said:
I've literally been searching for an answer to this for days now. My wife and I have S10's. I work far from home so I really need her phone working in case of emergency. Can you please point me in the general direction? Thanks!
Click to expand...
Click to collapse
At first I had to use the Samsung Band Selector app from the Play store and go into More Network Settings > AT&T > Preferred Network Type and choose 3G. Unfortunately this killed LTE so all data and calls were going through H+. As I was mostly on wifi I could live with it since I could actually use the phone again.
Then Friday morning I checked for updates and there was the update to take me to Android 12. I took the update then when it finished it said it needed to reboot to connect new SIM to carrier services....it wasn't a new SIM. I let it reboot and everything was working with VoLTE again.
Hope this helps.
KennyG123 said:
At first I had to use the Samsung Band Selector app from the Play store and go into More Network Settings > AT&T > Preferred Network Type and choose 3G. Unfortunately this killed LTE so all data and calls were going through H+. As I was mostly on wifi I could live with it since I could actually use the phone again.
Then Friday morning I checked for updates and there was the update to take me to Android 12. I took the update then when it finished it said it needed to reboot to connect new SIM to carrier services....it wasn't a new SIM. I let it reboot and everything was working with VoLTE again.
Hope this helps.
Click to expand...
Click to collapse
I appreciate you getting back to me. Unfortunately I am still on android 11 with a custom ROM and also this is a global phone so that app didnt work for me. I dont receive OTA updatez. I'll update to a new ROM and see what happens. Thanks
As the titled says, I have an unlocked Note 9 that was initially on sprint/Tmobile a few years ago and it is unlocked. I just switched to AT&T and i am able to use data and text, but i cannot make calls or access my voicemail. Says call ended as soon as i try and make a call or hold #1. No VoLTE or wifi calling options either. Do i need to flash the unlocked firmware to gain all features?
Please help!
Is it a N960U or N960U1? They are supported.
See attachment.
Similar here. ATT shut down 3G in my area. My carrier unlocked Note 9 is running Oreo 8.1. ATT is telling me i have to update to latest available software released for my device in order to access VoLTE. My wife who has an ATT firmware flashed note 9 never had an issue from day 1. There is something in the unlocked firmware (or att blacklisting unlocked phones) that is not allowing VoLTE. In the hidden menu 4636, my VoLTE is greyed out and OFF. I am trying to decide if i update to PIE and see if it is indeed unlocked. I just liked OREO appearance over PIE changes...
Pie is more secure and is patched against the worst rootkit that requires a reflash to purge.
You need to update your sim card more than likely. Try that first or try the wife's sim card in it.
I was sent a new Sim and it didnt work. i tried another sim running VoLTE and it didnt work. I resigned to updating and Im up to OneUI2 and it still isnt working. Ill go until ive ran out of updates, then call ATT back... they have "assured me" that my sim and account are fully provisioned. I remain skeptical.
Went through all updates, about 4hours worth and 7 iterations. Issue was not resolved until android 10, OneUI 1.0. VoLTE provisioning switch still greyed out but in "on" status. Still no VoWIFI, another restriction I have no desire to pursue.
I recently bought an unlocked Galaxy S10 SM-G973U on Amazon. Got new SIM card from a Verizon MVNO and activated phone. The phone downloaded Android 12, One UI version 4.0. Firmware Build number SP1A210812.016.G973USQS6HVA1. Service provide Software version SAOMC_SM-G973U_OYN_SPR_12_0007 SPR/XAA/VZW. The problem is there is no menu option to activate/switch on VoLTE which means when I'm on a call there is no internet. I've talked to the MVNO tech support multiple times and was told they couldn't see any problems on their side, or that the SM-G973U does not support VoLTE which is not true. I found on one of AT&T's sites that the SM-G973U needs a software patch to enable VoLTE. I also found a couple of USSD codes but they either didn't work or didn't get me to the right setup screen to turn on VoLTE. I even stopped by a Samsung store and they weren't any help either. They said they could re-flash a stock firmware but it would revert to being locked to a carrier which is apparently also not true based on what I've read on this forum. Anyone know how I can turn on VoLTE or know of an apk file or software patch to enable VoLTE?? Does one of the firmware versions posted online have the patch to turn on VoLTE??
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Thanks. My carrier is Straight Talk which is now VZ. The SIM card they sent me has the wording "Verizon Compatible" written on it. I finally found a document that explains how to interpret the CSC codes and your explanation clarifies my understanding of it. Sound like I'll have to re-flash it. Since it was originally a VZW phone I'm thinking I should flash it back to VZW to see if that works before trying U1.
Dumb question as this is my first time flashing a phone. (I've flashed quite a few other things but never had to worry about CSC codes and bootloader versions, etc.) I don't see VZW firmware on samfirms or sammobile. I see Sprint, T-Mobile, and one listed as USA without carrier info but I don't see one for VZW. Can someone point me to the correct location to download SM-g973U and U1 firmware for VZW? Greatly appreciated and thanks for putting up with my lack of knowledge!
Edited: Found the files on sammobile. Will try the U1 (VZW) first. I'll keep my fingers crossed.
schwinn8 said:
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Click to expand...
Click to collapse
Success! Was able to flash U1. VoLTE is now working. The CSC now shows TFN/TFN/VZW. Much appreciated!!!
Awesome, glad to hear that fixed it easily!
And TFN... I'm a fan there, too!
Hi! I'm having a similar issue with the same model and happy to see someone was able to enable VoLTE. However, most of what you said above is a foreign language to me. Would one of you be willing to give me a crash course in what you did?
Here's my specific situation. Last week (~1/4/23) Tracfone shutdown 3G. My Samsung Galaxy S10 (SM-G973U) says my network is set to LTE/3G/2G. I've read LTE is 4G, but still can't make or receive calls/texts, but data and 911 calls still work. Their tech support is no help.
From reading online it sounds like I may need VoLTE, not just LTE. Hence finding this thread. If one of you would be willing to spare some time to walk me through what you did I'd really appreciate it. In the mean time I'll try to figure out what "flashing" mean in a context that doesn't involve showing body parts
Thank you in advance!!
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
schwinn8 said:
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
Click to expand...
Click to collapse
Thanks for replying! I'm not entirely sure if VoLTE has worked previously. I bought this phone 6/2021 and have only haver had tracfone service for it. I did find in my setting that VoLTE calling is set to on so it seems like it should work. Of note, the 4Glte in my status bar has always been grayed out (I went back and looked at some old screenshots).
My current CSC is VZW/XAA/ATT.
I spoke with tracfone customer service yesterday and they had me reset my network setting and now I don't even have data and the 4Glte in my status bar that was previously gray has now completely disappeared.
Their customer service refuses to talk to me now (literally no one answers when it transfers to an agent) or they hang up on me, and no I haven't been rude, but I have told them I'm recording the call.
I bought a mint mobile package last night because I'm beyond frustrated with Tracfone. I'm worried I'll have the same problems with Mint. I'm not sure if my settings are screwed up or if it's just Tracfone. In any case things are worse now after talking to customer service yesterday.
I also notice there was no APN setting on my phone so I updated it today and restarted but no difference.
Thanks for any input!! Much appreciated. Sorry for the novel.
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
schwinn8 said:
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
Click to expand...
Click to collapse
OK some of that was still over my head. I'll see what happens with the Mint Sim... one f/u question now though. You said the ATT means my phone was "born" ATT. I bought my phone off backmarket and it was sold as "unlocked". Was that not true? How can I be sure in the future if I buy a used phone that's not from my carrier that it will actually be compatible?
Unlocked just means it's not locked to a carrier. That is true in your case, otherwise you wouldn't have been able to install ANY non-ATT SIM. So, you did the right thing to get an unlocked phone, and that is what you got.
The issue with compatibility is just the asshole carriers spreading lies. They do this to try to get people to buy THEIR phones, for no reason other than to make money and confuse consumers. The "born" CSC has no bearing on anything, really... neither does the carrier-specified IMEI. In your case, the XAA is good, which means it's a multi-carrier ROM, which works with all USA carriers.
Mint is a good idea - being an ATT carrier (IIRC), that should work and they should help you get it up and running even if they have to activate it. Good luck!
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
Goldie8709 said:
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
Click to expand...
Click to collapse
UPDATE: Switching to Mint worked like a charm! Once my number ported and I put the new SIM card in, service was instantaneous! I've had Mint for 3 weeks now and the service is so much better than with Tracfone! My calls go through nearly as soon as I hit call, the internet is faster.
I didn't need to do a thing either. No making APN settings, etc. I'm betting it has to do with what you said about my phone being born ATT. So funny because the software(?) is Verizon - shows the Verizon when I restart/power up. I still love my bastard phone
So thankful I didn't buy a different phone!!! Again thanks for all your help @schwinn8
Thanks for reporting back and letting us all know, and I'm glad it worked out well!
Yeah, the carriers pull this nonsense all the time... it's BS. The phones are all the same, only the ROM changes. If we can change ROMs (which we can) then there should be no reason to force users to specific IMEIs. But we know why they do this - follow the money. I encourage people to write to the FTC and FCC about this (I have).