Anyone Else Pre-Order From Best Buy? - Google Pixel 4 XL Questions & Answers

I pre-ordered my Pixel 4 XL through Best Buy on the 16th. I just got this email: We were just informed that the fulfillment date for the item listed below has been updated to Friday, November 08, 2019. However, on the website on my order it shows "Pickup available on Release Date: Thu, October 24."
I don't know what to believe. Anyone else pre-order from Best Buy?
Mods: Please move this to the Pixel 4 XL forum. I didn't realize there were separate ones.

I ordered from Best buy. I didn't get that email, but decided to check the order. On the app it shows "preparing for pickup tomorrow."
I wonder if it's the particular model you ordered (or hopefully an incorrect email). Seems like the 128gb in a color or 2 were running dry. Mine was just the 64gb white XL.

I ordered the XL 64 GB White Sprint model. Ugh, I do NOT want to wait until the 8th. I hope it's wrong.

Forgot to mention mine was the Unlocked model. That would be strange if the Sprint model went out of stock but they had unlocked models available.

I have a Clearly White 128GB unlocked model ordered right after the presentation and mine shows preparing for pick up tomorrow.

Overnight mine switched on both the app and the website from “ready for pickup on release day Oct 24th” to “Pickup on Nov 1” with no email explanation to go along with it. I’ll probably pop into the store to see what might be up after they open.

Related

[Q] Average U.S. Shipping times for Moto Maker X?

Hi all - I'm wondering if any of you have ordered and received a Moto Maker Moto X in the U.S., and about how long it took from order to receive?
0TheRain0 said:
Hi all - I'm wondering if any of you have ordered and received a Moto Maker Moto X in the U.S., and about how long it took from order to receive?
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I was just looking to put in an order this morning. I got an estimated delivery time of 5 days, then when I put it in my cart, I got a delayed to October 9 (10 days out). Even internally their shipping software can't figure out when things will ship.
I ordered a 32gb Pure Edition with a black front on Sept. 18 and was given an estimated shipping date of October 13.
Assuming preordering counts, I ordered a Moto Maker Moto x on September 19th, and got it on September 25th, one day before the predicted ship date. I think it was because I ordered the 16 gb version though.
I ordered the Vzw Moto X on Friday morning, the 26th. Looks like it will be delivered tomorrow, the 30th...:good:
Ordered a 32gb pure edition with wood back on Saturday the 27th, estimated delivery is the 8th though I'm really hoping to see it this week.
bgmncwj said:
Ordered a 32gb pure edition with wood back on Saturday the 27th, estimated delivery is the 8th though I'm really hoping to see it this week.
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Looks like the timing is highly variable. I expect they produce these in batches. So one day they might do VZW, then the next AT&T, because they have to switch internal boards. Also, they probably assemble a batch of leather, then a batch of soft touch etc.
On top of this, when you read all the different shipping threads, it appears they are experiencing various shortages - white fronts, bamboo backs, and the Pure edition internals all appear to be backordered, although there are reports of expected deliveries for some of those parts anticipated this week. Because of the backorders, I expect they are changing their batch production schedule, so even though the system might have anticipated a certain schedule, that schedule appears to be in flux, thus leading to a large discrepancy in production times.
For what its worth, I ordered a Verizon Cognac leather 32gb on Friday morning (1am) (9/26) and it should be here today, 9/30 When I ordered, it said 6 days. When it "entered production", it said Oct 1, so it appears it will be here a day early. And it even sat Sunday and Monday the Fedex station, because it was scheduled for a 2 day delivery, and no, they wouldn't let me pick it up early It actually "arrived" at the local facility 20 min before the stock Verizon bamboo version that I ordered through VZW on Friday at 1am. But the VZW one was delivered yesterday, because it was "1 day"
Thanks for all of the info guys! I went ahead and placed my order - Verizon 16GB version, with black front. They quoted 6 days, delivering Oct, 6th. Seems pretty good. Looked like if I had ordered the 32GB version it would have been 10 additional days right now. And white front is also a longer wait.
We'll see if their estimate is correct and mine arrives on the 6th!
I ordered the 32Gb At&t Moto X via Moto Maker on Sept 27th, and though motorola's website said it was backordered until October 12th, I received a call from Motorola telling me they are currently assembling my phone, and the phone arrived at my doorstep today, September 30th.
Ordered mine on the 26th got it today 32 gb verizon
Sent from my XT1060 using Xparent BlueTapatalk 2
Looks like Motorola beat their own prediction. While Motorola's site still shows that it hasn't shipped, I just got a shipping notification from FedEx that my phone will be here the 2nd instead of the 8th. Awesome, just in time for my birthday on Friday.
bgmncwj said:
Looks like Motorola beat their own prediction. While Motorola's site still shows that it hasn't shipped, I just got a shipping notification from FedEx that my phone will be here the 2nd instead of the 8th. Awesome, just in time for my birthday on Friday.
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Happy birthday bro!! :good:
Exactly the same here. 8th estimate, coming the 2nd. No complaints!
Just saw that my 32gb Pure edition shipped today. Ordered September 18th with an estimate of October 13th delivery.
Hooray!
Ordered 9/26: Pure Edition; 32gb, black front, walnut back, engraved.
SHIPPED FedEx from Ft. Worth 9/30 w/ est delivery 10/2.
That's shipment in 4 days & delivery in under 1 week.
Not bad . . . and a week ahead of original estimate from Motorola!
destes37 said:
I ordered the Vzw Moto X on Friday morning, the 26th. Looks like it will be delivered tomorrow, the 30th...:good:
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Did this actually happen?
BootlegZani said:
Did this actually happen?
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It sure did. I've had my phone for a week now...
I ordered mine Sept. 28th.
Navy back
Dark Metallic Trim
32gb
My estimated delivery from moto is 10/22. I sure hope it gets here sooner cuz i am getting antsy to play with this thing...
4 days from order date
I ordered my Verizon phone on Sept 26 w/Motomaker. The original email from Motorola gave a delivery date of Oct 2. The 'your order has shipped' email said Oct 1 but I received it on Sept 30. Not too shabby!
ssick92 said:
I ordered mine Sept. 28th.
Navy back
Dark Metallic Trim
32gb
My estimated delivery from moto is 10/22. I sure hope it gets here sooner cuz i am getting antsy to play with this thing...
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Did you hear anything yet? I have the same shipping date as you but I haven't heard anything. Granted they still got practically 2 weeks left.

Note 8 Unlocked orders

Has anybody that was given an October 1 expected ship date had one ship out to them yet?
I just ordered in the past couple days and wondering if it will truly take till October
Sent from my iPhone using Tapatalk
I would also like to know. I have the Oct 1st date. I ordered on August 31st.
I ordered on 9/5 unlocked with note 7 discount still showing Oct 1st date as well.
Would be great if it came early.
My wife ordered hers thru Verizon yesterday and she will have it Monday [emoji20]
I'll have to be jealous for a few weeks. Especially for the 1st week that I'll have to show her how to use it lol
Sent from my iPhone using Tapatalk
ordered unlocked on best buy got it yesterday!! I'm never ordering on the sammy website
Sent from my SM-N950U1 using Tapatalk
I ordered direct from Samsung on 8/25 and received mine this past Thursday (9/7)
borijess said:
I would also like to know. I have the Oct 1st date. I ordered on August 31st.
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Did you use the Note 7 Promo?
i ordered mine on 9/5. it says it wont ship til october 1st. if thats the case, im just gonna run to best buy on sept 15 and see if they have any unlocked versions in stock and pick it up there. then ill submit it for the sd card and charger through samsung and cancel my preorder from samsung
ordering through Samsung has been a horrible experience. I orders on aug 26th(t mobile variant)...still don't even have a shipping label
jcip17 said:
ordered unlocked on best buy got it yesterday!! I'm never ordering on the sammy website
Sent from my SM-N950U1 using Tapatalk
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But you didn't get 50%+ off and unlocked?
---------- Post added at 07:47 PM ---------- Previous post was at 07:39 PM ----------
Also, same here.
Preordered black Unlocked N8 Sep1st and nothing. I just got the money back in my account Samsung withdrew Sep1st so idk what the heck that means. Only reason I did direct Samsung order was for the N7 owner promo. Samsung should have prioritized their direct orders instead of carriers. Whatever if I get my N8 In October I'm going to complain. There is absolutely no reason it should take 1 whole month for preorders to be delivered. Either they prepare for product release or they don't. Come on. Not even a status notification.
I pre order Unlocked version on 8/29 with note 7 promo and ship date said week of sept. 25. Only the Wireless Charger was shipped today. The rest still in pre order.
Ordered T-Mobile version from samsung website on 8/26 received on 9/7.
whoismikehockney? said:
But you didn't get 50%+ off and unlocked?
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Nope paid full price. Getting the 360 camera though. I didn't see any deals when I preordered midnight when it was first available to pre-order.
Sent from my SM-N950U1 using Tapatalk
I preordered mine on 9/7 direct with Sammy. When I was in checkout, it said will ship 1st Week of October. I am hoping to get a earlier date soon. Going into my order now, there isn't a date listed anywhere.
Sent from my iPhone using Tapatalk
Ordered unlocked last week with the Note 7 promo, also got a 10/1 ship estimate. My bet is they give a worst case, but the devices will go out before then. Probably not by much, but hopefully we'll all have them by the last week of September.
mikeandlara said:
Ordered unlocked last week with the Note 7 promo, also got a 10/1 ship estimate. My bet is they give a worst case, but the devices will go out before then. Probably not by much, but hopefully we'll all have them by the last week of September.
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How is it even possible to pre-order something and not get it at release date? It makes no sense to me and should not be allowed. They should have had it sell out to increase demand rather having people wait almost a month after the phone was released and it is still considered a pre-order. Grinds my gears for those unfortunate ppl who are going through this...
Sent from my SM-N950U1 using Tapatalk
I placed my order on 9/4, unlocked, Note 7 Promo, estimated delivery first week of October. I really hope they could deliver before 9/20.
I ordered mine on the first day of pre order from samsung direct and received mine on wednesday last week.
elnene03 said:
I pre order Unlocked version on 8/29 with note 7 promo and ship date said week of sept. 25. Only the Wireless Charger was shipped today. The rest still in pre order.
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**Update**
I received an email that confirm they ship my note8 yesterday sept 9 with tracking number. Hope to receive it tomorrow :victory:
elnene03 said:
**Update**
I received an email that confirm they ship my note8 yesterday sept 9 with tracking number. Hope to receive it tomorrow :victory:
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this is ****ing crap. I ordered 8/29 black sprint model so I don't get stuck waiting like all those who ordered carrier unlocked, and here I sit with my order still in ****ing preorder. wtf is the point? I paid in full, no note 7 deal (couldn't find a receipt will take donations) black sprint model and 0 ****ing progress. not confirmed, not shipped, pre auth charge has disappeared, called Samsung twice and all the can tell me is the date on the website. well 3 days left and it hasn't been confirmed. you can bet your ass Sammy will hear from me the second it's technically "late"

pixel 4 xl shipping/availability after launch?

what would the shipping time/availability time in stores for pixels if we pre order?
AjaySp said:
what would the shipping time/availability time in stores for pixels if we pre order?
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You'll know tomorrow once you pre-order.
Ya! Thank you what was the shipping time for last years pixel!!
From what I have heard/read, they will start shipping on the 25th, allowing for a 10 day pre order window. But that's all conjecture. I kind of hope it's true, depending on the latest price assumption, I may need that extra paycheck to get it. Definitely going for the orange XL/128GB one. According to rumors and conjecture, the orange will only be available during pre order.
The last two years the pixel 2's and 3's shipped around October 17th/18th. The former, the announcement was on the 3rd, the latter on the 9th. Since I doubt they'll ship the same week, definitely going with the 23rd/24th or so this time. I'm betting the orange will probably be the higher demand colors, so, those may end up into November, maybe well into. I'm grabbing a white and black, hopefully the whites go out the same time as the others like last year.
Google usually begins to ship newly released phones on Friday, going all the way back to the Nexus days. Not written in stone of course but since Goog themselves said the upcoming OP phone will be the first to ship with 10 and that comes out on the 18th most are figuring it will the next Friday; the 25th. Latest rumor on pricing by the way comes from Droidlife who said today that they were told by a "reliable source" that Google is holding the line across the board on pricing. That would take us full circle back to the first rumor which made a hold the line claim. In theory we're hours from knowing on both counts. Pre-order has usually opened up immediately so that should be hot tomorrow morning. I'm 128XL orange. Don't love the orange but it's different and I like different.
ZeroKool76 said:
From what I have heard/read, they will start shipping on the 25th, allowing for a 10 day pre order window. But that's all conjecture. I kind of hope it's true, depending on the latest price assumption, I may need that extra paycheck to get it. Definitely going for the orange XL/128GB one. According to rumors and conjecture, the orange will only be available during pre order.
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The orange is nice, but I think in the long run the white one will be my fav. So I'll get that one.
B&H photo is now showing a pre-order with pricing that matches last years 3/3XL and includes a 100 dollar gif certificate with shipping beginning on Tuesday the 22nd. A European outfit is showing the phones at slightly less than least years phone, forget their name. Looking positive for the pricing.
Pre-ordered mine. pixel 4xl in white and case. Did have the orange in the basket but wanted more than 64gb this time around.
Status UK
Ordered
Oct 15
Not yet
delivered
Delivered by
23 Oct
Pre-ordered 128gb 4 XL in white. Trade in for the 2 XL only getting $158.
No option for expedited shipping, only standard. Showing a delivered by date of Oct 23-24
Pre-Ordered the black 64 GB XL and got a expected delivery date for Oct 24 - 25.
Grabbed mine as well. Orange xl 128. Expected by the 31st. Hopefully it will come sooner
Oh So Orange, 64GB, "Delivered by Oct 25 – 28." I ordered literally right after he said visit the Google Store. I refreshed my Chrome and went through the 24 payments process.
Sent from my Pixel 2 XL using Tapatalk
Order placed as soon as the store refreshed.
64gb Oh So Orange, Coral case expected delivery 10/24 - 10/25.
Traided in my Pixel 2xl and was offered $149
I ordered P4XL 128 Orange 26-29.
When checking back they give 25-28 and I think the delivery date varies depending on where you live from 21 to 24 or 26
Anyway delivery 26-29 good for me. I already ordered some accessories form Amazon will arrive on 25/10
Sent from my Pixel 2 using Tapatalk
DinarQ8 said:
I ordered P4XL 128 Orange 26-29.
When checking back they give 25-28 and I think the delivery date varies depending on where you live from 21 to 24 or 26
Anyway delivery 26-29 good for me. I already ordered some accessories form Amazon will arrive on 25/10
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No doubt. This broke the bank, but fortunately I have a week or so to grab a clear case and screen protector
Ordered a black and a white 64GB xl. Expected delivery of the 23rd or 24th.
wattsja said:
Order placed as soon as the store refreshed.
64gb Oh So Orange, Coral case expected delivery 10/24 - 10/25.
Traided in my Pixel 2xl and was offered $149
Click to expand...
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I did the trade-in too. Disappointing with the value (It was $168 a month ago) but they just don't have the resale value of Apple which get up to $400. I figured it was more convenient than Swappa or eBay which will probably get saturated with Pixel 2 XL phones.
Sent from my Pixel 2 XL using Tapatalk
I ordered within Milliseconds of Pre-Order going live. Got 128gb White XL, confirmation email within a second or two, delivery of 22 to 23.
$100 Fi Credit and $100 Google Store Credit... Nice!
Only getting $260 for 64gb Pixel 3 XL, thats a little disappointing.
64GB Unlocked for Pick up on the 24 - Bestbuy US with $100 BB Gift card.

Question UK Pre orders

What have you gone for? Contract? Direct purchase from Samsung?
Been looking for a few days for a decent contract offer and ended up ordering from CPW, S21 Ultra 256gb £43/month 100gb data with the usual buds pro and smart tag offer, S10 trade in to cover upfront payment (most of it)
Any upgrade offers from Voda were garbage in comparison to the new contract deal so will be doing the PAC shuffle in a couple of months to get my years old Voda number on to my new Voda contract.
Samsung direct with student discount and trade in old phone, I can get Ultra 256 for £790. Just hovering over the "purchase" button.
Samsung UK Direct and they force you to pick a delivery slot via DPD on the 29th Jan. Interestingly though Three UK show delivery as 26th Jan and indicators from people in the US are that people have tracking info already and are expecting delivery 26/27th Jan. Will be super miffed if Samsung Direct ship after Three UK!
I noticed on my order it says delivery BY 29th Jan, confirmation email states "current expected delivery date 29th", and follow up email states "Once stock has arrived at warehouse, orders will be dispatched asap"
craftycarper1 said:
I noticed on my order it says delivery BY 29th Jan, confirmation email states "current expected delivery date 29th", and follow up email states "Once stock has arrived at warehouse, orders will be dispatched asap"
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Yeah it says BY the 29th on Samsung, but then proceeds to make you chose the 29th as your actual delivery date with DPD. So even if it is available on the 26th, my delivery slot is the 29th.... maybe I'm missing something!
Ordered directly from Samsung as soon as the upgrade link became available, and it's saying 4 to 5 weeks because I chose the brown one rather than black or white. I'm guessing it'll still ship for the 29th however. At least, I hope so
Well... My order just changed to dispatched. S21 ultra silver. From Samsung UK.
Anyone else? Be so nice if it came tomorrow. I have another one, s21 standard, for the gf that states its preparing to dispatch.
lawtq said:
Well... My order just changed to dispatched. S21 ultra silver. From Samsung UK.
Anyone else? Be so nice if it came tomorrow. I have another one, s21 standard, for the gf that states its preparing to dispatch.
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Wow that would be amazing, no change for mine this morning, same S21 Ultra Silver Samsung UK. When you ordered did it make you pick the 29th on the delivery section (DPD slot)?.
It did make me pick 29th. And this morning there is no active delivery. Strange one.
Are dpd gonna hold onto it till the 29th? It's deffo getting lost then
amazon - and wont ship till 30th...those buying from samsung direct might get a few days earlier - the lucky ones - but with everything going on atm in the world - who knows
lawtq said:
It did make me pick 29th. And this morning there is no active delivery. Strange one.
Are dpd gonna hold onto it till the 29th? It's deffo getting lost then
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Nah, DPD are good at not losing things thankfully. They're about the only courier I trust as they've never let me down.
No movement on mine yet..Still in preparing to dispatch status..ordered on 16th Jan
rocku_dj2000 said:
No movement on mine yet..Still in preparing to dispatch status..ordered on 16th Jan
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Same here, bought on the 16th. I opted for the 256gb Ultra model.
Ordered mine from Samsung Ireland in the 15th , still saying it's being processed
Ordered my 256gb Ultra with Three during lunch. Staying with unlimited data ect for £79 a month (first 6 half price) Contract wasn't up for renewal till April but they only charged £90 for the early cancellation so see that as a result. Currently a £170 extra trade in deal right now too so, selling the buds on top not bad to say the least.
Read people are having Klarna/finance declined so saves that hassle of going through Samsung direct.
They told me it would arrive by Tuesday at the latest.
Batfink33 said:
Samsung direct with student discount and trade in old phone, I can get Ultra 256 for £790. Just hovering over the "purchase" button.
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Worth checking the non-student price - you get a better trade in value (£350 Vs £210 for an S10+) so it was actually slightly cheaper for me
jayjay2244 said:
Ordered my 256gb Ultra with Three during lunch. Staying with unlimited data ect for £79 a month (first 6 half price) Contract wasn't up for renewal till April but they only charged £90 for the early cancellation so see that as a result. Currently a £170 extra trade in deal right now too so, selling the buds on top not bad to say the least.
Read people are having Klarna/finance declined so saves that hassle of going through Samsung direct.
They told me it would arrive by Tuesday at the latest.
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This Tuesday coming?? That would be sweet
mtm1401 said:
Worth checking the non-student price - you get a better trade in value (£350 Vs £210 for an S10+) so it was actually slightly cheaper for me
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Yeah, I checked. They gave me a better price for the 8pro but it was still £10 more expensive. Maybe there's a bottom limit they'll sell it for.
Ordered mine from Samsung for delivery on the 29th. The status is on 'Preparing Dispatch'. Samsung have always been reliable in the past.
FF
Silver 512Gb from Amazon, delivery stated as due on the 30th. Had over £900 in Amazon vouchers, or would have gone direct from Samsung for huge trade-in on aging but serviceable 256Gb S9+. Instead that's probably going on eBay, with loads of extras.

Question S21 Ultra US delivery dates

Just had my preorder updated on Samsung.com for my Phantom Brown 512gb Unlocked. This option indicated (still does) that it will take some extra time because of the Samsung Exclusive color.
It’s showing March 2 for an estimated delivery date. Is that about on par with other people’s exclusive colors? Early? Late?
I preordered mine with Verizon wireless (US Carrier) 256 GB version and my order shows January 29'th as delivery date.
Ordered from Samsung.com, 256GB Phantom Titanium. When I ordered it said 4-6 weeks (Not immediate availability).
Expected Delivery is Feb 16, 2021
bitpushr said:
Ordered from Samsung.com, 256GB Phantom Titanium. When I ordered it said 4-6 weeks (Not immediate availability).
Expected Delivery is Feb 16, 2021
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Hmm I wonder if there’s a further delay for my color/storage/RAM.
Action123 said:
Hmm I wonder if there’s a further delay for my color/storage/RAM.
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Yes, I noticed that 2 colors (black and white) and 128GB models were immediate, and others had some sort of delay.
bitpushr said:
Yes, I noticed that 2 colors (black and white) and 128GB models were immediate, and others had some sort of delay.
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yeah i initially went with a black unlocked 512 and it was expected by feb 9th but switched to a black unlocked 256 and says will be here by jan 29th
My order status went to in process and I can not cancel it anymore. The date is still the 29th though.
Action123 said:
Just had my preorder updated on Samsung.com for my Phantom Brown 512gb Unlocked. This option indicated (still does) that it will take some extra time because of the Samsung Exclusive color.
It’s showing March 2 for an estimated delivery date. Is that about on par with other people’s exclusive colors? Early? Late?
Click to expand...
Click to collapse
On Thailand Samsung page, it shows that special color will took 4-5 extra weeks as well. So, I guess your date is about right.
My S21 Ultra in black 512 ordered unlocked at Samsung also went to "in process" but the delivery date hasn't changed from 1-29.
I ordered from Samsung.com and ordered the unlocked S21 ultra 512gb black and still shows delivery for 29th.
I pre-ordered on Jan19 when the At&t 256gb S21 ultra black went available on samsung,com, its on backorder now and my estimated delivery date is Feb 23. Will ship week of Feb.19.
I ordered the day after per-orders open and my cancel button is gone in my order page on samsung.com, and now just says processing, I went and checked my FedEx delivery manager and there is label created today and looks like delivery date is the 27th, but website says 29th delivery, so will see monday if it gets picked up, if it does....then it should be delivered wed the 27th, I ordered the s21 ultra 512gb black with the galaxy active 2 44mm watch.
No update on my order status. No cancel option for days but I do have a 3 lb shipping label in FedEx Delivery Manager. Unlocked S21 Ultra 256GB Phantom Black.
512gb black expected delivery the 27th as well as most of my accessories.
My 128GB black was picked up this morning and should be delivered on the 27th.
My 256GB black S21U was also picked up this morning according to FedEx, with delivery due the 27th. But strangely order status on Samsung's site just says "in process", so I don't know if the accessories are in the same package.
Where are you seeing the items were picked up, on the Samsung site, did you get an email or Fed X manager?
Birdsfan said:
Where are you seeing the items were picked up, on the Samsung site, did you get an email or Fed X manager?
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FedEx delivery manager, I also got an SMS from FedEx
I wonder if Samsung will tell the carrier to hold the packages till the end of the week?
my s21 ultra 512gb and smart watch active 2 44mm was picked up at 6:00 am this morning in fort worth TX for delivery on the 27th.

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