[Bug, maybe?] X2 Pro and whatsapp while streaming audio to a bluetooth device - Realme X2 Pro Questions & Answers

Dears,
I faced this annoying bug since day one on my x2 Pro: everytime I'm listening to some audio track (e.g., Spotify) through bluetooth and send a message using whatsapp, the sound stops for a second and then automatically restarts.
It's an issue I didn't face on my previous android devices and occours regardless the bt device connected (car, headphone, etc.).
A friend of mine (living in another country) bought the x2 pro and reported the same issue while playing Tidal tracks (he doesn't use spotify) and messaging via whatsapp.
Has anyone had the same problem?
Thinking about issuing a ticket to Realme, I have to understand what's the proper channel to do bug reporting.

Had the same issue ,just go to WhatsApp settings and disable any sending sound. can't remember the exact name but it was something like that. It worked for me.

Bluetooth Bug
Yes its definitely a bug. I could reproduce it with multiple bluetooth headsets. Bluetooth connection keeps getting interrupted while using whatsapp. This problem also exists on the Realme 3 pro.
 @jakelamotta can you tell what exact setting you changed?

I am also experiencing the same problem. It doesn't happen if you receive and reply messages without opening WhatsApp.

Deactivate the Conversation tones in Whatsapp > settings > notifications

Potatomeister said:
Yes its definitely a bug. I could reproduce it with multiple bluetooth headsets. Bluetooth connection keeps getting interrupted while using whatsapp. This problem also exists on the Realme 3 pro.
@jakelamotta can you tell what exact setting you changed?
Click to expand...
Click to collapse
brunocquevedo said:
Deactivate the Conversation tones in Whatsapp > settings > notifications
Click to expand...
Click to collapse
This one from Bruno : just toggle off the first setting in notifications

definitely a bug
yes it is definitely an annoying bug, please post the workaround, need help

Yukwang said:
yes it is definitely an annoying bug, please post the workaround, need help
Click to expand...
Click to collapse
Toggle of the Conversation tones in Whatsapp > settings > notifications

Related

P20 Pro - Microphone issues

Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s
So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.
There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..
It seems like a firmware issue connected to the mic. Hope this gets resolved soon.
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.
4 calls since last post (no restart since).
--> procedure might have done the trick.
Has anyone managed to fix the problem with update?
No more problems?
im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.
Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk
I have exactly the same issue can hear everyone else crystal clear just they can't hear me

Bluetooth Streaming Issues

Hi
This is getting a little silly now.
On what will be my 3rd P20 Pro and actually considering asking o2 to cancel the contract.
Basically if I connect to anything, whether is bluetooth headphones or the car stereo (nissan) it plays fine for 5 mins or so and then just stops, even going so far as to shut off either the podcast app (podcast addict) or the default Hauwei Music app.
Tried factory resets and everything.
Any ideas/help please?
Don't have these issues have a Nissan but stream via Deezer works great .. also use Bose headphones for the journey to work again with Deezer and no issues ...
ratedr75 said:
Hi
This is getting a little silly now.
On what will be my 3rd P20 Pro and actually considering asking o2 to cancel the contract.
Basically if I connect to anything, whether is bluetooth headphones or the car stereo (nissan) it plays fine for 5 mins or so and then just stops, even going so far as to shut off either the podcast app (podcast addict) or the default Hauwei Music app.
Tried factory resets and everything.
Any ideas/help please?
Click to expand...
Click to collapse
3 phone replacements for a software issue?
If I was O2 I would cancel your contract and blacklist you from repeat custom.
Mine plays one song, then mutes itself. Also if you get an email or WhatsApp message, it also mutes. Mildly annoying.
user4001 said:
3 phone replacements for a software issue?
If I was O2 I would cancel your contract and blacklist you from repeat custom.
Click to expand...
Click to collapse
Well your not are you? You would have valid point if I wasn't paying my bills, but sadly like many other keyboard warriors you know zilch.
A network will NEVER block someone from taking out additional lines, **** I was with Voda and had multiple handsets on my account for family.
So next time before you pop your head above the parapet, don't.
Some of my issues got resolved by unpairing and pairing again Bluetooth after every firmware update. Then again I started have issues when the other side of the caller would say my voices was breaking. This issue got solved no installing Greenify and killing most of the background apps.
Sent from my CLT-L29 using Tapatalk
ratedr75 said:
Well your not are you? You would have valid point if I wasn't paying my bills, but sadly like many other keyboard warriors you know zilch.
A network will NEVER block someone from taking out additional lines, **** I was with Voda and had multiple handsets on my account for family.
So next time before you pop your head above the parapet, don't.
Click to expand...
Click to collapse
I don't think you got my point so I'll try to make it clearer.
You are a douche for having 2 phones replaced when there was no manufacturing defect.
Had the same issue with Player Pro cutting out on the Bluetooth car connection. fixed it by changing an over zealous power setting:
Settings > Battery > App Launch - Find the apps you need to connect to bluetooth and set them to manual and run in the background - That fixed:
-Car bluetooth (Player Pro, Google Maps navigation)
-Garmin Watch
-Banks contactless payment app
And a few other apps that I wasn't getting notifications from.
With Honda hands free system p20pro works bad, connection through hft system in my car gives corrupted voice . On galaxy s6 edge it is ok.
Garmin BT issues - resolved
nigsy116 said:
Had the same issue with Player Pro cutting out on the Bluetooth car connection. fixed it by changing an over zealous power setting:
Settings > Battery > App Launch - Find the apps you need to connect to bluetooth and set them to manual and run in the background - That fixed:
-Car bluetooth (Player Pro, Google Maps navigation)
-Garmin Watch
-Banks contactless payment app
And a few other apps that I wasn't getting notifications from.
Click to expand...
Click to collapse
Cheers mate, this sorted the issues with my Garmin watch!
user4001 said:
I don't think you got my point so I'll try to make it clearer.
You are a douche for having 2 phones replaced when there was no manufacturing defect.
Click to expand...
Click to collapse
First of all, OP never said why they'd had to have the phone replaced previously, so you don't know that it was for this same issue.
Secondly, please don't be that guy. XDA is a friendly place, and you're not displaying a friendly attitude. Chill out, please
nigsy116 said:
Had the same issue with Player Pro cutting out on the Bluetooth car connection. fixed it by changing an over zealous power setting:
Settings > Battery > App Launch - Find the apps you need to connect to bluetooth and set them to manual and run in the background - That fixed:
-Car bluetooth (Player Pro, Google Maps navigation)
-Garmin Watch
-Banks contactless payment app
And a few other apps that I wasn't getting notifications from.
Click to expand...
Click to collapse
Thanks for the tip. I'm still finding my way around Huawei's implementation of Android. It's nice, but I prefer AOSP. This sorted my problem anyway (exact same problem as the OP).
Archer said:
First of all, OP never said why they'd had to have the phone replaced previously, so you don't know that it was for this same issue.
Secondly, please don't be that guy. XDA is a friendly place, and you're not displaying a friendly attitude. Chill out, please
Thanks for the tip. I'm still finding my way around Huawei's implementation of Android. It's nice, but I prefer AOSP. This sorted my problem anyway (exact same problem as the OP).
Click to expand...
Click to collapse
I can't be bothered to trawl through the thread now, I'm pretty inebriated.
I think I was right in my perception though. I'll be who I want to thanks.

Bluetooth issues Zui 11

Dear XDA-devs,
I am having issues with the stock version of Zui 11 (made possible by SrCDA)
When i connect Bluetooth headphones or in-ears, audio does not come through, no sound at all (i tried several all have the same issue). YouTube also keeps stuttering after connecting headphones.
Can anybody help?
PS the phone is not rooted
Kind regards
Same thing happen to me, no solution yet?
Sheep888 said:
Dear XDA-devs,
I am having issues with the stock version of Zui 11 (made possible by SrCDA)
When i connect Bluetooth headphones or in-ears, audio does not come through, no sound at all (i tried several all have the same issue). YouTube also keeps stuttering after connecting headphones.
Can anybody help?
PS the phone is not rooted
Kind regards
Click to expand...
Click to collapse
Did you try this https://forum.xda-developers.com/pr...de-fix-bluetooth-audio-a2dp-aptx-gsi-t3950938 ?
Yes i did. But what finally helped was clearing the cache of the Bluetooth and bluetooth midi system apps. But i am still having issues with the notifications :s
Sheep888 said:
Yes i did. But what finally helped was clearing the cache of the Bluetooth and bluetooth midi system apps. But i am still having issues with the notifications :s
Click to expand...
Click to collapse
Which issue?
Good point, i forgot to explain the issue
I eventually received notifications for Whatsapp and Gmail, but the phone would not vibrate or ring. I checked the notification settings for the apps and i checked the settings for ZUI security and the vibration settings but nothing worked. The phone would not vibrate or ring when i received an app or email.
I use Sony WH1000XM3, for bluetooth problem I finally solve it by entering developer option and change the bletooth codec to Qualcomm aptX HD
Bluetooth issue is fix on latest ZUI 11 update to Android 10

No sound on 3rd party app in Android Auto

Hi,
I have VW Passat with AA (MIB3 based system). Android Auto works in general, but there is a problem with applications like ReplaIO, Spotify and sometimes even TuneIn.
Those start to stream audio "into nowhere". The sound volume control does not work then either from the panel or from the steering wheel. What I do to enable sound?
I need to run ANY Google based app, like Youtube or Youtube Music/Google Play Music, then stop it and switch to another app. Then it plays correctly, with sound.
Anyone got same behaviour in the car? What is the reason? Any workaround? This is not happening when same phone plays via Bluetooth, there is always the sound.
Only via AA connection, there is a problem. Later, after my manual workaround as above, switching the sources (FM/DAB/BT/AA) works correctly.
But if I disconnect the USB cable and connect it again... no sound from AA
Please help.
As far as I know, this is an ongoing bug. To reenable audio when the bug occurs you can simply dial to some phone number (best and easiest is if you call a number with an automatic answering machine), wait for the answer and then disconnect the call. Immediately you will get the sound back. In my car, when it happens, there is no sound at all, in any app, the only way is dialing.
Sent from my SM-N975F using Tapatalk
uhi711 said:
As far as I know, this is an ongoing bug. To reenable audio when the bug occurs you can simply dial to some phone number (best and easiest is if you call a number with an automatic answering machine), wait for the answer and then disconnect the call. Immediately you will get the sound back. In my car, when it happens, there is no sound at all, in any app, the only way is dialing.
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
Similar problem: support.google.com/androidauto/thread/66269926?hl=en - add http
Well, for sure the problem exists, but it seems we need to live with that. No fix until now from Google. I wonder if this is related to Android 10, have anyone tried that with earlier versions?
In my case (just tested), the phone call does not fix that. The only way for me is to play some song from Youtube Music, pause that and switch to Spotify, for example. Then it plays normally.
I suspect this bug is related to sound focus/sound routing/mixer.
This bug is related to AA only and it is happening in Android 9 also, maybe not everyday, but from time to time. I have a Note 10+ with Android 9 and a Peugeot 3008. In my case, the trigger is, almost always, the lack of internet connection in my underground parking. If the phone is connected to my car's display through AA, and if I try to play internet music (spotify or other internet radio app) before I get out from the parking and before my phone gets connected to the internet, then the music app gets stucked and the sound from any app disappears. Only making a phone call and waiting for somebody to respond or restarting the phone does help.
Sent from my SM-N975F using Tapatalk

Smule application (Karaoke) vocal and lag issues

Smule application i can hear songs very clearly but when you join or start a duel crackling voice and video lag is coming. I thought issue with wired headset when i use Bluetooth headset also the issue persists. Its like dragging of voice and video. I checked in 60hz, 120 and 144hz, changed to auto also but no solution. I know XDA have solution for everything kindly help me.
pramodppd said:
Smule application i can hear songs very clearly but when you join or start a duel crackling voice and video lag is coming. I thought issue with wired headset when i use Bluetooth headset also the issue persists. Its like dragging of voice and video. I checked in 60hz, 120 and 144hz, changed to auto also but no solution. I know XDA have solution for everything kindly help me.
Click to expand...
Click to collapse
Juste checked this app on play store and there is many complains about the latest update. So I think you should complain to the app developers.
It is perfectly working in ROG 2 and complaints is regarding complex features they introduced. Iam using ROG2 also latest smule update is working very fine

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