Database Develop

[Q] Online Update for SEA Region failed

Greetings.
Very recently, there was an official/OTA update for P7-L10. And I subsequently downloaded and tried to update it as soon as it finishes downloading.
But, when it tried to update, it keeps failing. Is the update wrong? or is there something missing that I am not clearly seeing it?
My current version, out of the box - P7-L10V100R001C00B133SP01
and the update (online update) is (as mentioned) : P7-L10_SouthPacific_C00B620.
Please advise me on what might have went wrong?
Thank you.

piring said:
Greetings.
Very recently, there was an official/OTA update for P7-L10. And I subsequently downloaded and tried to update it as soon as it finishes downloading.
But, when it tried to update, it keeps failing. Is the update wrong? or is there something missing that I am not clearly seeing it?
My current version, out of the box - P7-L10V100R001C00B133SP01
and the update (online update) is (as mentioned) : P7-L10_SouthPacific_C00B620.
Please advise me on what might have went wrong?
Thank you.
Click to expand...
Click to collapse
Do you have custom recovery?

ibeqa said:
Do you have custom recovery?
Click to expand...
Click to collapse
Hey there, thank you for the reply.
I'm not sure, how to check. But I have never rooted this phone yet.

piring said:
Hey there, thank you for the reply.
I'm not sure, how to check. But I have never rooted this phone yet.
Click to expand...
Click to collapse
Do you have TWRP or CWM installed? Was your phone brand new or pre-owned? Do you have custom rom or stock rom?

ibeqa said:
Do you have TWRP or CWM installed? Was your phone brand new or pre-owned? Do you have custom rom or stock rom?
Click to expand...
Click to collapse
Nope, I do not have those installed. This is a brand new phone running stock rom.

Ok, I guess your phone is not branded (vodafone, orange, etc.), so get the b609 update and install it.
If you had firmware 133, how come you got SAE update? Where did you buy your phone?

ibeqa said:
Ok, I guess your phone is not branded (vodafone, orange, etc.), so get the b609 update and install it.
If you had firmware 133, how come you got SAE update? Where did you buy your phone?
Click to expand...
Click to collapse
Yep, it's not. Hmm. I am unsure as to how or where I can get the B609 update, because ever since I first laid my hands on this phone, it has been running B133 out of the box. And, since, in between then and now, I have been going to the system update to look for any update prior to this one that I am currently having a problem to update, and there was no new update (until, again, now )
Also, previously I did went online on my PC to find an update B609, and downloaded it and tried to do a local update. and unfortunately for me, it caused my phone to be soft-bricked, and back then, I have not turned on my USB debugging or did any major changes to my phone, thus, requiring me to send my phone to the service centre. So, I'm kinda weary about downloading an update online from my PC, as of now.
Well, I am not sure what SAE is, and to answer that question, again, I do not know how I may have gotten the update. I bought my phone from where I am currently living, Malaysia.

Can you make a print screen of your SAE update problem?

sorry, but um, can you please enlighten me as to what is SAE? I am truly sorry for not knowing this.

piring said:
sorry, but um, can you please enlighten me as to what is SAE? I am truly sorry for not knowing this.
Click to expand...
Click to collapse
SEA is the code Southeastern Asia

Ohhh. haha. Sorry, was wondering what SAE was. Will update as soon as possible.

ibeqa said:
Can you make a print screen of your SAE update problem?
Click to expand...
Click to collapse
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.

piring said:
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
Click to expand...
Click to collapse
So OTA fails., what's the code of error (why it fails)?
Also, you can try manual update or the "3 button update" (it is described in the forum).
But the most important thing is to know why it fails.
P.S. You can take print screens from the Hisuite during update or when it fails

piring said:
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
Click to expand...
Click to collapse
Hi piring, I've encounter the same issue with updating from B133SP01 to B620, my set is a"SOUTH PACIFIC" model.
I even brough my set to the huawei service centre to see if the technician over there can solve the issue but unfortunately, they are just as clueless as I am..... They did a factory reset of my set and tried to install the update again but the update still fail to install. There is no error code but only "fail" word appearing. They claim it's because my set was rooted but when I have unroot my phone, it still.can't update.
So if you managed to successfully updated your set, can you share with me how to go about it? Thanks.

[email protected] said:
Hi piring, I've encounter the same issue with updating from B133SP01 to B620, my set is a"SOUTH PACIFIC" model.
I even brough my set to the huawei service centre to see if the technician over there can solve the issue but unfortunately, they are just as clueless as I am..... They did a factory reset of my set and tried to install the update again but the update still fail to install. There is no error code but only "fail" word appearing. They claim it's because my set was rooted but when I have unroot my phone, it still.can't update.
So if you managed to successfully updated your set, can you share with me how to go about it? Thanks.
Click to expand...
Click to collapse
Oh. well, to be honest, I kinda given up hopes on how to update it. And with that, I am still clueless as to how to update it. I have tried using HiSuite, but to my surprise, HiSuite mentioned that my phone is already up to date. So, I am honestly puzzled as to how my phone is pushing for an OTA, but HiSuite insists that my phone model is of current and latest update.
Sorry I am unable to help you.

piring said:
Oh. well, to be honest, I kinda given up hopes on how to update it. And with that, I am still clueless as to how to update it. I have tried using HiSuite, but to my surprise, HiSuite mentioned that my phone is already up to date. So, I am honestly puzzled as to how my phone is pushing for an OTA, but HiSuite insists that my phone model is of current and latest update.
Sorry I am unable to help you.
Click to expand...
Click to collapse
Hi piring, same thing goes for my HiSuite as well. It's kinda of sucks that the update is available but can't update. It's even more worse that Huawei service centre cannot do anything about it and just tell me forget about the update and ignore the notification. Now i have a phone with a permanent notification mark that i cannot get rid of.
P7-L10 is a good phone but the support i'm getting from Huawei service centre is really unprofessional and disappointing.
But anyway, thanks for your reply.

Bricked Huawei P10 phone by wiping system. Desperate to put Stock on it. (help :()

Dear All!
Here is one desperate guy turning to you because I see from some XDA posts, that you know about twrp and Huawei devices quite something.
At first, I don't want to waste your time. If you can help me, I will be happy to compensate it because I'm quite serious on this (and desperate as well).
I'm a beginner on Android rooting world, and in a nutshell, I enjoy just putting my Android device to the limits and enjoy using them to the fullest.
Bad thing, that I sometimes take too much risk and this time it ended with a (Soft) bricked phone.
The phone is from a rental company, that is why I'm so stressed to get it back and going.
So getting to the point:
Device: Huawei P10, VTR-L29C432B123
(C432, as I understand, is European version and it's important here)
Current state: Device is unlocked, rooted and with TWRP 3.1.1. (TWRP installed by this post https://forum.xda-developers.com/p10/development/testers-twrp-t3585256 and rooted by this post https://forum.xda-developers.com/p10/help/root-huawei-p10-p10-t3589946)
After installing TWRP and Rooting device I happily enjoyed using it for some time but
things went wrong when I started to try to put back Stock rom. (+ unroot and lock the device as well).
I tried multiple posts on the internet and didn't succeed. Unfortunately, FLashify and alike apps didn't work (or crashed after installing) on my P10, therefore, I turned to TWRP.
At first, I tried to install stock firmware downloaded from Firmware Finder but TWRP put out error:
E: unknown command [errno]
Updater process ended with ERROR: 9
Error installing zip '/external_sd/dload-draft/update.zip
Then I tried some other ways and turned to wipe section. Deleted Catches and data and then also system. This I believe f-ed things up and (of course) I could not boot anymore.
Can you instruct me on installing Stock rom for my device and get it back and running?
Thank you very much and please let me know if some more info is necessary!

@paratox @OldDroid @XePeleato @Dejan Kruljac Guys, if you could take a look on this and give me a direction - I would be enormously thankful!

As you found out Huaweis work a little different. I used this to rebrand my P10: https://forum.xda-developers.com/showpost.php?p=72140996&postcount=10
I guess you can also use it to debrick your phone.

M1chiel said:
As you found out Huaweis work a little different. I used this to rebrand my P10: https://forum.xda-developers.com/showpost.php?p=72140996&postcount=10
I guess you can also use it to debrick your phone.
Click to expand...
Click to collapse
What does it mean to debrand a device?

It helped. Jeezh
M1chiel said:
As you found out Huaweis work a little different. I used this to rebrand my P10: https://forum.xda-developers.com/showpost.php?p=72140996&postcount=10
I guess you can also use it to debrick your phone.
Click to expand...
Click to collapse
I'm shocked! Please take this as a complement but you are one sick mother****er. I can not believe how easy it was. It's like I pressed 'Enter' couple of times and that's it. Wow!
Man I owe you. How can I say thanks? How can I support work that you are doing? The way of how this tutorial was made make me want to be a better person and help others more. Huge thank you

Jaunpetrovics said:
I'm shocked! Please take this as a complement but you are one sick mother****er. I can not believe how easy it was. It's like I pressed 'Enter' couple of times and that's it. Wow!
Man I owe you. How can I say thanks? How can I support work that you are doing? The way of how this tutorial was made make me want to be a better person and help others more. Huge thank you
Click to expand...
Click to collapse
You are welcome, but actually you must thank @crucky and @mankindtw !
I recently got the P10 after two Sony devices and a Samsung, so it was confusing for me as well. I am happy it worked for you .
Debranding is installing a rom for another region, another carrier or a change from dual to single sim (or the other way around).

M1chiel said:
You are welcome, but actually you must thank @crucky and @mankindtw !
I recently got the P10 after two Sony devices and a Samsung, so it was confusing for me as well. I am happy it worked for you .
Debranding is installing a rom for another region, another carrier or a change from dual to single sim (or the other way around).
Click to expand...
Click to collapse
He's right. My P10 had no os installed no recovery and the huawei e recovery wasnt working, this thing will fix the most bricked of phones. 10/10 would brick again. :good:

Would my phone work ?
M1chiel said:
As you found out Huaweis work a little different. I used this to rebrand my P10: https://forum.xda-developers.com/showpost.php?p=72140996&postcount=10
I guess you can also use it to debrick your phone.
Click to expand...
Click to collapse
edit : I have relocked my bootloader which leaves me no TWRP
Would this also work for me (VTR-L09)
I bought the phone from Vodafone Australia and I am stuck in erecovery right now, when I try to update through the dload using a FAT32 sd card the update.app won't even copy onto the sd card as it is larger than 4GB. When I try to do it using an sd card formatted to NTFS it stops at 5% and states "software install failed!"
Please help me on what to do... any help would be appreciated

Huawei P20 lite dead
Guys please help me aswell
One day not long ago a did a hard reset on my Huawei P20 Lite to free up some space and delete junk files while the device was resetting without me even noticing i accidentilly held the power button and the device died.
But currently i'm getting the green screen with the red and blue blocks inside it.
The phone does not boot at all it only glich the green screen for about half a second when i press and hold the power button. I did the FASTBOOT&RESCUE MODE thing but dont know anything else and ow yes on fastboot mode it says PHONE LOCKED
PLEASE HELP ME

YulmarRSA said:
Guys please help me aswell
One day not long ago a did a hard reset on my Huawei P20 Lite to free up some space and delete junk files while the device was resetting without me even noticing i accidentilly held the power button and the device died.
But currently i'm getting the green screen with the red and blue blocks inside it.
The phone does not boot at all it only glich the green screen for about half a second when i press and hold the power button. I did the FASTBOOT&RESCUE MODE thing but dont know anything else and ow yes on fastboot mode it says PHONE LOCKED
PLEASE HELP ME
Click to expand...
Click to collapse
I can assume that your memory is out of order.
I understood correctly, when you turn on the cubes? You did not flash board firmware?

Bricked P20 Pro

Hi,
I really hope somebody can help. I've bricked my P20 Pro and looking for a solution...
Quick rundown of how I got here and relevant info:
Original model CLT-L09 8.1.0.103 (C782)
Rebranded with FunkyHuawei to CLT-L29
Was running firmware CLT-L29 8.1.0.110 (C782)
Updated to CLT-L29 8.1.0.120a (C432) using @Atarii 's method from this post https://forum.xda-developers.com/ho.../recovery-bkl-nocheck-recovery-flash-t3778085 (booted fine, no issues except wasn't passing safetynet and build number was messed up when viewed in settings) so I wasn't happy and decided to flash back to CLT-L29 8.1.0.110 (C782) using the same method.
When I issued the adb commands
echo "--update_package=/data/update/HWOTA/update.zip" > /cache/recovery/command
echo "--update_package=/data/update/HWOTA/update_data_public.zip" >> /cache/recovery/command
echo "--update_package=/data/update/HWOTA/update_all_hw.zip" >> /cache/recovery/command
I did so as 3 separate commands - pressing enter after each echo command, instead of copy/pasting the whole command as one.
Rebooted to recovery and the update was verified and started to flash but phone went blank mid-way through and hasn't powered on since. Device was at 96% battery when started flashing.
I now can't boot to fastboot, eRecovery, system, recovery... nothing.
I have successfully installed drivers so that when I connect the phone with USB it is recognized as HUAWEI USB COM 1.0 in device manager.
I do believe there is some way to recover from this. I have tried FunkyHuawei unbrick tool but that requires to be booted in fastboot. Tried DC Phoenix but the board software for P20 pro is not available.
If anyone knows anything that might help me out of this situation I'd be eternally grateful.
Thanks!

Currently, there is no way to recover. That might change in the future.
No commercial unbricking tools support the P20 Pro yet. Even if you were to find board software (for example Mate 10 board software is compatible enough to get you into fastboot, most likely) you won't be able to flash everything you need to, as the tools to do so aren't yet compatible.
I think your two choices are to wait until P20 support can be added to commercial unbricking tools, or to try having the device repaired/replaced under warranty, as it will be diagnosed as a hardware problem by Huawei (and it very well may be, if it just shut off without warning like that.)

I did exactly the same thing. Nothing working at all. Not even fastboot. Will the service center be able to fix this?

I can't offer any help here, but would like to know what might have caused this. Do you think it was because you attempted to downgrade the firmware?

I believe so. I was on 120 and tried to install 107 as 120 did not report model correctly

I've read somewhere here on XDA threads you can anything with your p20 pro but no downgrade at least for right now.

djlukas1983 said:
I've read somewhere here on XDA threads you can anything with your p20 pro but no downgrade at least for right now.
Click to expand...
Click to collapse
Probably going by this guy's experience!
Good Luck Original Poster!

FWIW and I know it's of no help but SafetyNet Test always fails with new f/w but usually it gets approved within a few days. When I upgraded from 103 to 110 it took 5 days.

have u fixed?? i have same problem it doesn't show any image but I have p20

Elizage2015 said:
have u fixed?? i have same problem it doesn't show any image but I have p20
Click to expand...
Click to collapse
He got it swayed out pal, if you've done the same thing I'd say so the same, if the device is powerless then it'll just get swapped out for a new one.

dladz said:
He got it swayed out pal, if you've done the same thing I'd say so the same, if the device is powerless then it'll just get swapped out for a new one.
Click to expand...
Click to collapse
is there any chance to power on device?? (

Elizage2015 said:
is there any chance to power on device?? (
Click to expand...
Click to collapse
I couldn't power mine on at all. As @duraaraa said unbricking tools aren't supporting P20 Pro yet. I took mine back to my provider and they replaced the main board after they couldn't fix it

Elizage2015 said:
is there any chance to power on device?? (
Click to expand...
Click to collapse
Just get it swapped, if you can't see the device neither can they, straight swap

No need to pay to anyone, finally solved. Try and let me know
https://forum.xda-developers.com/huawei-p20-pro/help/p20-pro-bricked-t3868085

My p20 pro was in Huawei usb 1.0 mode. With the dc-unlocker tool I got into fastboot and retrieved my phone.

MichelKastro said:
My p20 pro was in Huawei usb 1.0 mode. With the dc-unlocker tool I got into fastboot and retrieved my phone.
Click to expand...
Click to collapse
can you tell wich steps you followed to retrieve your phone?

My p30 pro got stuck on erecovery after installing android 10 update !!!

Hello everyone ,
I hope that everyone is doing fine during this quarantine !
So here is my problem , i tried to update my phone via settings but i couldn't find any update so i tried with hisuite and finally i found it, but after the downloading and installing , my phone rebooted and then there was a message showing " your device has loaded a different operating system " and since then ,i tired everything but nothnig really worked for me , i went into eRecovery mode i tried factory reset / wape cache etc.. but nothing worked , i went to an informatician friend , he tried to fix it for me but it didn't work and i saw that when i turn on my phone the that message of "your device...." isn't not showing anymore !
i wish you guys can help me for that, i will be thankful !!!

ferdi_riadh said:
Hello everyone ,
I hope that everyone is doing fine during this quarantine !
So here is my problem , i tried to update my phone via settings but i couldn't find any update so i tried with hisuite and finally i found it, but after the downloading and installing , my phone rebooted and then there was a message showing " your device has loaded a different operating system " and since then ,i tired everything but nothnig really worked for me , i went into eRecovery mode i tried factory reset / wape cache etc.. but nothing worked , i went to an informatician friend , he tried to fix it for me but it didn't work and i saw that when i turn on my phone the that message of "your device...." isn't not showing anymore !
i wish you guys can help me for that, i will be thankful !!!
Click to expand...
Click to collapse
Hi m8,
What is your build and cust/ EX. VOG-L29 C431....
Sent from my HUAWEI VOG-L29 using XDA Labs

SilviuO said:
Hi m8,
What is your build and cust/ EX. VOG-L29 C431....
Sent from my HUAWEI VOG-L29 using XDA Labs
Click to expand...
Click to collapse
Hi mate ,
my build and cust are VOG-L29 C432E4R2P2
today , i took my phone to someone who fix phones and he tried to flash but he said he failed because the memory is dead or something like that, he said that the raison was that my phone was getting a lot of wrong flashs , and that's true , before this guy i gave my phone to an informatician and he tried to fix it during 5 days but he couldn't , bro i wish if i can contact you in fb or insta it will be easier , i just got it new , i used it for 3 days only and i cannot not affrod enough money for a new phone or even a new motherboard ..

ferdi_riadh said:
Hi mate ,
my build and cust are VOG-L29 C432E4R2P2
today , i took my phone to someone who fix phones and he tried to flash but he said he failed because the memory is dead or something like that, he said that the raison was that my phone was getting a lot of wrong flashs , and that's true , before this guy i gave my phone to an informatician and he tried to fix it during 5 days but he couldn't , bro i wish if i can contact you in fb or insta it will be easier , i just got it new , i used it for 3 days only and i cannot not affrod enough money for a new phone or even a new motherboard ..
Click to expand...
Click to collapse
sry to hear that, m8. If i would knew before your problem, i would have reccomended you to flash the dload firmware for VOG-L29 C432 from my dload firmware thread and that i guess it would have sorted you out, as it did with a lot of unlucky users who got their phones softbricked .
You can send me PM's or ask here for my help or on Telegram, if you have another working device (@SilviuOlaru)
Maybe you can get it fixed on Huawei Service Center. If not, i'm so sorry for you, m8 :crying:...
Sent from my HUAWEI VOG-L29 using XDA Labs

Huawei 20 mate lite soft bricked

Hi , soft bricked my Huawei Mate 20 lite. Model is SNE-LX1 HW/EU. Did a firmware upgrade to frp unlock Since then get black screen with yellow text saying a new OS has been installed and device reboots in recovery. Reinstalled already different firmware versions via sload SD card upgrade + use fastboot to unlock FRP code. Fastboot unlock command completes successfully and device does automatically a low level format to then come back to "different os installed message. Anyone advice ?

Hi phitilip, I can't help you on the bricked part (yet). I assume you tried to use Huawei Hisuite software to restore the original firmware so you could possible start over?
I recently got my Mate 20 Lite and haven't messed with it too much (yet!). I do have a question for you though. How did you get the bootloader unlocked? The only way I have found is to pay some random person/company for an unlock code. Trying to avoid that. By the way, I'm in the USA and also on SNE-LX1 with a 'global' designation.

djlman said:
Hi phitilip, I can't help you on the bricked part (yet). I assume you tried to use Huawei Hisuite software to restore the original firmware so you could possible start over?
I recently got my Mate 20 Lite and haven't messed with it too much (yet!). I do have a question for you though. How did you get the bootloader unlocked? The only way I have found is to pay some random person/company for an unlock code. Trying to avoid that. By the way, I'm in the USA and also on SNE-LX1 with a 'global' designation.
Click to expand...
Click to collapse
Hi , the unlock code I purchased was for the FRP unlock because I was told would solve my problem and although the code is correct and allows to do a factory reset it will not solve the "you installed a new software ..." message. When looking online I found that I probably installed the wrong region code firmware but tried everything and cannot get the phone to boot normally. Any advise would be very appreciated.

Can you get to recovery or download?

I'm much more familiar with Samsung devices so my frame of reference is there. How did you flash the new rom? What tool? Where did you get the rom from?
Since you can reset to factory, but that still gives you the error, the only way I can think of so far, with the very little experience I have with Huawei devices, is to find two things if you can. First try to find a 3rd party recovery like TWRP or CWM or possibly use the tool you used to flash the ROM. Flash that if possible to the recovery partition. Then find the original factory firmware for your device and region, even if you have to go beck to Android 9. Then from recovery, or the tool you used to flash new rom, flash that. I'll do some research and see if I can find anything you haven't. From my limited searching for my own Mate 20 Lite, there doesn't seem to be much out there. What's your objective in all of this? Are you just looking to root? Did Hisuite play any role in this? The good news is I have the exact same device as you so I can try some things while it's not bricked

https://forum.xda-developers.com/t/...p30-pro-updated-on-03-12-2020.4032143/page-24 (this work is good.)