First of all. Three Moto devices already received Android 10. Few of them received December 1st security patch. Moto G7 Plus (2,5 times cheaper device) got Android 10 BETA today.
As an owner of Moto One Zoom who spent 450euros on "top" Moto smartphone, wanted to compare stuff from above to my phone:
- October 1st security patch (received it... three days ago, funny.)
- any signs of Android 10? no.
Plus look at my conversation with Moto Support. The same story was with UK support and polish one.
me: Rafał
Moto Agent: Karen
CONVERSATION:
Karen: Hi, my name is Karen. How may I help you?
Karen: Hello! Welcome to Motorola Canada technical Support!
Rafał: hey Karen
Rafał: first of all: i'm very dissapointed with Motorola
Rafał: I spent 450 euros on moto one zoom which lacks of security updates and OS update
Rafał: currently this is your most expensive model in EU
Karen: I would be glad to assist you today! Just in order to document this conversation, would you be so kind of helping me to confirm your full name, email address, phone number and the country from where you are contacting us?
Rafał: let me explain more...
Rafał: Rafał, [email protected]_HERE, Poland
Karen: I see, did you purchase your phone in Canada or Poland?
Rafał: Poland
Rafał: but it does not matter
Karen: Okay, I would like to inform you that you have contacted now the Canada support, Rafał.
Rafał: your two times cheaper devices are getting regular security updates and few of them already got Android 10 update
Rafał: even 2,5times cheaper moto g7 plus which is 1,5y older than moto one zoom got Android 10 in soak
Rafał: this is not fair
Rafał: where should I expect Android 10 update for my phone?
Rafał: and some newer security patch? (the last one i received this week, was for October 1st - was more than dissapointed)
Rafał: polish and uk support couldn't answer.
Rafał: that's why i'm here
Karen: I would like to explain to you that updates are sent to phones over the air as they become available, there is not a way for us to know the specific launch date. For the most accurate information, I would suggest you to contact your local support.
Rafał: before they "become available" they should be developed, dont you think?
Rafał: why they "become available" for cheaper devices first?
Rafał: and why crucial security updates are not released for your "top" model first?
Karen: Updates are sent out by batches, for Canada, in some cases they are launched by the carriers.
Karen: For the most accurate information, please check again with your local support.
Rafał: so you're telling me that next update for my RETEU moto one zoom is ready and it's waiting for its release?
Rafał: as i said - they dont know literally ANYTHING
Rafał: so how can i get ANY informations?
Karen: My apologies Rafał but we do not have information related to updates from other countries, I can talk only on how they work in Canada.
Rafał: this gonna be the same firmware
Rafał: RETAIL one
Rafał: so when canada should expect Android 10 or security updates?
Rafał: you know, I can prepare link for OTA, sideload it to my phone and install
Does anyone have android 10 on the One Zoom?
No, no one has it!
Hope that in March will get Android 10!
Or so i reed in moto forum.
https://forums.lenovo.com/t5/motorola-one-zoom/Any-Android-10-or-Android-R-news/m-p/4592145
Moto G7 Plus is receiving Android 10. How do you guys feel?
Blessed! ?u?
Still nothing. No security patches nor major OS upgrade.
rafikowy said:
Still nothing. No security patches nor major OS upgrade. FU Motorola.
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No problem here with security patches.
PPHS29.59-51-3 with also 1. January security patch arrived in Germany!
Nothing in Romania.
Got it today. Hope next one is android 10.
I Poland, got it yesterday.
What is weird, this is literally the least active device on XDA that I have seen.
Yeah u ar right, and no one bothers to correct the dimension of the display in the description of the phone.
It is a shame seeing a high-end device with such a lame support.
I am waiting for Android 10 update before starting to work on AOSP/LineageOS builds, but I think they will neglect this device.
PPHS29.59-49-8 with March security patch arrived in Brazil.
Got it in Poland today.
thealliens said:
No, no one has it!
Hope that in March will get Android 10!
Or so i reed in moto forum.
https://forums.lenovo.com/t5/motorola-one-zoom/Any-Android-10-or-Android-R-news/m-p/4592145
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6/16 update: More broken promises from Motorola. Not a happy customer. My previous phone was a moto X4 Android One, so I know all about Motorola reneging on OS upgrade guarantees. Honestly, Motorola's misuse of the A1 branding at this point is dishonest verging on fraudulent.
I bought my Zoom exactly two weeks ago, it's a great phone and I love it but they're not going to do me dirty on OS upgrades twice in a row. I just filed a return and refund request. It's within the two-week return window so hopefully I'll get a full refund and take my dollars elsewhere. OnePlus 7t looks nice...
Here in Brazil I received the security patch PPHS29.59-49-16 of July 1st. unfortunately the upgrade to Android 10 has not yet come out and Motorola people say they don't know anything about the update.
Don't think android 10 is likely at this point. I'm probably going to attempt to sell this phone and get the new OnePlus Nord. At least that has guaranteed updates for 2 years. It's a shame, really, it's got good hardware and could've had much more potential, but not many people really know about this phone.
Have a little more patience.
I know the wait is frustrating but the test of Android 10 One Zoom is already in its final phase and will soon be released to everyone. :fingers-crossed:
Wow! That's good news! If it's really true.
Related
Hi guys,is december security patch the last update for the LG G6 ? I got one yesterday it was chipped with april 2017 firmware, did around four software updates and the latest one now is december 2017 ,you too are running this build ?
yeah...december is the last security update that we have gotten.
hawklet00 said:
yeah...december is the last security update that we have gotten.
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Thank you :good:
I just read a piece from Android Authority that the G6 will begin receiving the Orea update on April 30. Following the G6, to be closely followed by the G5 and V20.
Ogre77497 said:
I just read a piece from Android Authority that the G6 will begin receiving the Orea update on April 30. Following the G6, to be closely followed by the G5 and V20.
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Yes i heard that too,hope T-Mobile variant doesn't take much time :fingers-crossed:
it would be nice if that is accurate, but the last i saw LG was going to use their newly formed update center to get the update out to non US phones first with the US phones to follow after that. Given that they gave the same date for the APAC phones, also saying that the US phones would follow later, and that TMO is supposedly already working on oreo for the G6 its anyone's guess......
T-Mobile hasn't released Oreo for V30 yet, while Sprint, AT&T, and Verizon got it. I don't think T-Mobile will start working on the G6 until after the V30 update.
HKSpeed said:
T-Mobile hasn't released Oreo for V30 yet, while Sprint, AT&T, and Verizon got it. I don't think T-Mobile will start working on the G6 until after the V30 update.
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Really ? The V30 got oreo long time ago and still T-Mobile didn't release it ? Are you sure ?
Soufiansky said:
Really ? The V30 got oreo long time ago and still T-Mobile didn't release it ? Are you sure ?
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As of 2:28PM PST on April 30, 2018
https://support.t-mobile.com/docs/DOC-37292
https://support.t-mobile.com/docs/DOC-36701
Edit: here's the G6 info
https://support.t-mobile.com/docs/DOC-37291
https://support.t-mobile.com/docs/DOC-34136
HKSpeed said:
As of 2:28PM PST on April 30, 2018
https://support.t-mobile.com/docs/DOC-37292
https://support.t-mobile.com/docs/DOC-36701
Edit: here's the G6 info
https://support.t-mobile.com/docs/DOC-37291
https://support.t-mobile.com/docs/DOC-34136
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Well that's so bad...android P is around the corner and yet we don't have oreo, got the G6 last week coming from the S7 just because of that, slow updates, found the same thing again here
Soufiansky said:
Well that's so bad...android P is around the corner and yet we don't have oreo, got the G6 last week coming from the S7 just because of that, slow updates, found the same thing again here
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With the G4 and G5 LG was one of the first to update to Lollipop and Marshmallow. I think LG fell from first to last in updates after their phone division was restructured. Now that LG figured things out, I suspect updates will get better. Although I don't think we'll get Android P until Spring 2019.
HKSpeed said:
With the G4 and G5 LG was one of the first to update to Lollipop and Marshmallow. I think LG fell from first to last in updates after their phone division was restructured. Now that LG figured things out, I suspect updates will get better. Although I don't think we'll get Android P until Spring 2019.
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Guess i will look for another manufacturer for my next device,but that doesn't deny the fact that this G6 is really a great device
LG website shows a new update in the works. It is 11h.
Good news is that it should have a newer security patch.
The bad news, it is not Oreo.
http://opensource.lge.com/osSch/list?types=ALL&search=H872
interesting. with oreo being in development, i wonder if tmo will even bother sending this our way....
hawklet00 said:
interesting. with oreo being in development, i wonder if tmo will even bother sending this our way....
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Click to collapse
https://support.t-mobile.com/docs/DOC-37291
T-Mobile is usually the last of US carriers to get updates. We'll probably get Oreo about a month after Sprint, Verizon, and AT&T
true, but i can see them using the excuse that they are developing oreo as a reason for not sending it our way
LG Bridge has an update this morning. 2.7 gb. "Enhancements". It appears to just be April 1 security updates.
i can never get that to recognize my phone
Ogre77497 said:
LG Bridge has an update this morning. 2.7 gb. "Enhancements". It appears to just be April 1 security updates.
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Yes, I see that too. Probably means Oreo is further delayed.
i just installed lg bridge to see if it could update, but i get the error "cannot check software, please try again" has anyone seen this and know how to resolve this error?
why doesnt motorola release updates, new handsets etc in the usa first? why all these other countries? like they didnt even do a G6+ release in the USA. now the X4 pie gets a brazil release first? uh hello? what about the usa? and why did i spend $419 on the Android one varient if its not getting updates ahead of everyone else? i tell you what i like motorolas phones and all but this practice lately of branching to other countries first, giving them the plus models while sticking us with the crap low end model, is upsetting me.
im nit one of the rich elite with great credit who can finance a phone. in the past ive liked motorolas because they have more affordable phones. but this year the us G6 didnt even have a snapdragon 600 series, the x4 should be getting pie here first. the usa is where the market is
XT1900-1 - Android One Variant - Nov security patch - Still no Pie, but article says standard X4 is getting Pie already, thought A1 variant got updates first.
There are other countries on this planet as well, not only usa
USA: android one, Oreo 8.1, OTA every month
Rest of world: no android one, Oreo 8.0, OTA every second month (Pie is still unofficial - no OTA yet)
I think USA is still first.
https://m.facebook.com/groups/1099973703401546?view=permalink&id=2446005448798358
We have discussion on a Group and This gentleman claimed to have pie on his moto z2 force Indian with security patch of 1 June.
The Indian Motorola Fans confirms upgrade.
I still do not have an update yet. Still on Feb patch. (1789-06) India.
moto z2 force
The upgrade to Android 9.0 Pie began on July 17, 2019 with a staged approach. We expect all device to receive the update by August 19, 2019.
Got it, will post screens later
The update is going to depend on the carrier requesting it. I'm the us, Verizon requested and received the update to pie. Att Sprint and others did not request the update and therefore did not get it. This has been confirmed with conversations with Motorola and att. So thank your carrier prior to blessing Lenovo/Motorola.
There you go
Got the update!!!
Here are some screenshots
chazmo said:
o thank your carrier prior to blessing Lenovo/Motorola.
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So which carrier am I thanking for not getting the update for those of us that bought unlocked phones direct from Motorola?
It's the same kind of BS that those of us that bought S4 Actives got screwed over when Samsung admitted there was issues with that phone without fully taking responsibility, and offered a "one time goodwill replacement", but ONLY if you bought the phone through AT&T. Those of us who bought the phone directly from Samsung? Yep, screwed.
@urbex
Factory unlocked phone? Blame Moto/Lenovo!!
Got the update today. So far looks good and works fine. India (XT1789-06).
Issue with Pie update: Wifi & Silent mode
Hi,
I am facing issue of Wifi disconnection & phone going into silent mode automatically after a while is very disturbing.
Anyone facing these issues? What is the workaround - factory resetting the phone to Pie?
How to unlock bootloader of Indian Moto Z2 Force.? I'm not able to.
Great news. Hope LG follows through.
https://www.phonearena.com/news/lg-...10-updates-public-beta-program-korea_id119656
edepass said:
Great news. Hope LG follows through.
https://www.phonearena.com/news/lg-...10-updates-public-beta-program-korea_id119656
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Click to collapse
They better just add a bootloader unlock so we can get better firmware anyway
Saw an article on XDA saying there is a new Android 10 Preview available for our device (LG G8 ThinQ).
Does anyone know if this preview is solely for Korean models?
If it isn't, has anyone been able to sign up? The article states that the sign-up is in the "Quick Help" app on the bulletin. I don't see it anywhere on my Sprint variant.
I'm guessing it's likely only meant for Korean\Carrier Unlocked models. Sad face...
I'll believe it when I see it, LG has a pretty bad reputation when it comes to updates and I don't see the G8 being any different. I have the Amazon version of the phone and I haven't received ANY updates (still on April 2019 security patch)
Just got a message from LG stating the Preview is only available for Korean models. Super sad face.
Wow
revjamescarver said:
I'll believe it when I see it, LG has a pretty bad reputation when it comes to updates and I don't see the G8 being any different. I have the Amazon version of the phone and I haven't received ANY updates (still on April 2019 security patch)
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I'm on September patch via T-MOBILE. I've gotten 3 updates since release. I'm impressed with LG right now.
M25201 said:
I'm on September patch via T-MOBILE. I've gotten 3 updates since release. I'm impressed with LG right now.
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Same -
Verizon, September patch, 3 updates
Sent from my alphalm using XDA Labs
Lol...
M25201 said:
I'm on September patch via T-MOBILE. I've gotten 3 updates since release. I'm impressed with LG right now.
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No doubt about it being a great device, LG definitely turned out a high end device with the G8, problem I have with updates is just with the version Amazon had built for them, the regular G8 devices are getting updates like they are supposed to. I get two different stories with mine, LG says that since it is a special Amazon version (without the Google assistant button) they are the "carrier" and will be responsible for updates and Amazon tells me that LG will be doing the updates. I can't get a straight answer out of either of them so far, so I presume that the Amazon version is the "poor step child” of the G8 family and will be without updates in the foreseeable future
I would be shocked if we received Android 10 before the LG g9 is released I've come to understand the games these companies play which is why I will never buy another America phone again 8 will keep this my current g7 and g8 for the next 4 years before buying another lg again
My LG G8 ThinQ LM-G820TM just received the October update.
My fears of being stuck with a phone with great hardware but outdated software are subsiding.
edepass said:
My LG G8 ThinQ LM-G820TM just received the October update.
My fears of being stuck with a phone with great hardware but outdated software are subsiding.
Click to expand...
Click to collapse
Was it 10 or just security patch?
Sent from my alphalm using XDA Labs
Shtiff1 said:
Was it 10 or just security patch?
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Click to collapse
Just a security patch, but two in three months ain't bad.
I remain hopeful for an upgrade to Android 10.
antintin said:
They better just add a bootloader unlock so we can get better firmware anyway
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Click to collapse
I was able to get the sprint version on the Tmobile to update by putting the phone over Airplane mode with WiFi turned on only and it popped up an update when i checked ..new update. October update
LG never more.....
Unlocked and Amazon versions are scheduled to get updated to Android 10..... https://www.google.com/amp/s/9to5google.com/2019/10/18/lg-g8-android-10-beta/amp/
Thought I'd never buy another LG after experiencing the G4 fiasco and here I sit with my G8X
divineBliss said:
Unlocked and Amazon versions are supported to get updated to Android 10..... https://www.google.com/amp/s/9to5google.com/2019/10/18/lg-g8-android-10-beta/amp/
Thought I'd never buy another LG after experiencing the G4 fiasco and here I sit with my G8X
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I'm already on the 10 beta on the Sprint. According to some leakers, LG is already on the stable version now, it will only take a little bit for it to release. The question now isn't if LG releases it but if the carriers so. Hopefully we can get cross flash before that tho
antintin said:
I'm already on the 10 beta on the Sprint. According to some leakers, LG is already on the stable version now, it will only take a little bit for it to release. The question now isn't if LG releases it but if the carriers so. Hopefully we can get cross flash before that tho
Click to expand...
Click to collapse
How can I get in on this??
Any chance the v50 beta software described here: https://piunikaweb.com/2019/11/22/sprint-lg-v50-thinq-android-10-beta/
Will install properly on G8 sprint??
This is so tedious. Unlocked G820QM (not Amazon), and still on April 1st security...on Dec 31st. Not a single update for this phone yet. LG updates are pathetic.
joshdv said:
This is so tedious. Unlocked G820QM (not Amazon), and still on April 1st security...on Dec 31st. Not a single update for this phone yet. LG updates are pathetic.
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They are practically final on Android 10 now. It's just the Amazon version that's bad. In fact, I think final 10 already came out for Korean variant
Updates
antintin said:
They are practically final on Android 10 now. It's just the Amazon version that's bad. In fact, I think final 10 already came out for Korean variant
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Click to collapse
The Korean variant is the only one that has between officially updated at this time, everyone else the has 10 is running the beta
Hi everyone,
I was just wondering how often Galaxy S20 FE 5G owners here receive their security updates, because my own unit (an SM-G781U1 US unlocked model) hasn't seen one since August 2022, and searching for updates via Settings doesn't net me anything new.
Is there a cache that I should empty to make sure I get the security updates in a timely fashion, or is everybody else getting the same treatment here?
I must add that I live in France, I have a mobile contract with a French provider, and I bought this phone new from Rakuten three months ago.
According to DevCheck, the phone was manufactured on July 26, 2021. It came with Android 11 out of the box, and is now running Android 12 (One UI 4.1).
I don't expect a switch to Android 13 / One UI 5 until sometime next year, but I was under the impression that this model would get monthly security updates.
FWIW, my unit received the October Security Update today, so I suppose I should consider myself lucky. Apparently, Samsung is planning on upgrading us to One UI 5 (Android 13) sometime in December, according to GSM Arena.
Thanks for watching and take care!
As it were, the monthly update must have also brought some power management fixes, because it seems that battery life is improved on my unit. I keep the screen at 120 Hz and do a lot of Twittering and the like, and battery will get me through a solid day and a half now, instead of barely a day before the update.
I feel like its getting less often, I know eventually its supposed to go to quarterly, but that shouldnt have happened yet right?
I also didnt get september and went straight to october.
My guess is we'll maybe get one more before we get OneUI5 update which in my guess will be mid late january if last OS update is anything to go off of
This seemed to happened last year too where security updates slowed down when samsung was working on UI4
I've switched to a OnePlus 9 that's now running Android 13, but I wonder if regarding Samsung, their monthly update policy doesn't differ from one market to another.
My unit has a US (unlocked) ROM that precludes me from getting 5G connectivity, so maybe in the US the update schedule is different from, say, Europe for this model.
As for One UI 5, it should land on the S20 FE sometime in December.