Brightness dependent yellow tint and black lines on the screen - Samsung Galaxy Note 9 Questions & Answers

I am facing this issue in my Note 9,
While I am on lower brightness , I am not getting this issue. While increasing the brightness getting these black lines and also some sort of color discoloration with yellow tint also , Could someone help on this?
While on maximum brightness there is no lines are visible. Could someone help on this?

This is what android 10 does to the dispaly setting.downgrade to pie using odin to fix the screen. Back to normal,Basically in android 10 they changed the warmthness of the screen .I'm assuming you are using adaptive display and have the slider set to warm.on pie your screen would look everso slightly pink on warm but on the android 10 the screen looks yellow /brown at warm position on the slider,I made a thread complaining and ended up odining back,They have made it identical to the note 10 in terms of screen colour calibration. It sucks imo as for the black lines you mention I have no idea what that is

Please help me
Please help me

Have you factory reset ??
Next step would be to return under warranty .

Ive allready helped you just odin back to pie it fixes the issue

Happened to me as well. Display discolored showing grainy lines after recent update
I am on Latest build of Samsung Note 9 - India, with March security update on board.
I noticed that my screen shows grain whenever the brightness auto adapts to lower levels, it doesn't get normal until I keep it locked for some time and then unlock.
My phone is 1year and 3 months old however it has no issues in maintenance - no cracks, no falls, no display injuries.
I tried to keep the auto brighntess (adaptive) to off and yet this is happening occassionally when watching videos or pictures or simply pulling down the notification bar.
I also Factory reset it today and I found it is happening right from start - during the setup screens.
I am pretty disappointed something like an update is pushed and that breaks the quality of a device!
It's livable but very annoying when you are showing a picture to someone and suddenly you see the screen becomes discolored and there are grainy black lines all over the display.
I have only one hope if there is a way to go back to Feb or January build of android 10. Anyone else facing this? Please help me.

Have you sorted this issue @aronhq??
Is this a software or hardware issue. I also have this issue and i have been using android 10 from feb and got the issue today only though recently secutity updated 2 days back

aronhq said:
I am facing this issue in my Note 9,
While I am on lower brightness , I am not getting this issue. While increasing the brightness getting these black lines and also some sort of color discoloration with yellow tint also , Could someone help on this?
While on maximum brightness there is no lines are visible. Could someone help on this?
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out

Temp fix
As a temp fix i am using oled saver app from playstore and keeping it on serting brightness full and adjusting the brightness with oled status bar so try it

My issue got solved on its own the same day..But now the issue is while watching video, it gets blocked images and slight color artifact when dark scenes play.I don't know whether its due to video compression and i didn't notice such issue previously.

Did you guys try the newest update that just came out this week?

sethsmaxx said:
Did you guys try the newest update that just came out this week?
Click to expand...
Click to collapse
Could you screenshot your latest update? Thanks.

N960U1 usa unlocked firmware is N960U1UEU4DTC7
https://doc.samsungmobile.com/SM-N960U1/VZW/doc.html

Screen replacement
Insurance screen replacement for $30 fixed any yellowing.

sethsmaxx said:
N960U1 usa unlocked firmware is N960U1UEU4DTC7
https://doc.samsungmobile.com/SM-N960U1/VZW/doc.html
Click to expand...
Click to collapse
oh, its April patch update. thought there is May update already. thanks.

Are you saying you are on 4DTC7 and having issues with screen still or what is your firmware version?

sethsmaxx said:
Are you saying you are on 4DTC7 and having issues with screen still or what is your firmware version?
Click to expand...
Click to collapse
no, i was just saying that i thought there were May update since you said your had it a week ago, which is still an April update.

Still issue N960FXXS5DTB6
sethsmaxx said:
Are you saying you are on 4DTC7 and having issues with screen still or what is your firmware version?
Click to expand...
Click to collapse
I am on above firmware indianmodel but still issue is there but with oled saver some what better with minimal lines

any trouble using apps like uber and waze? white UI apps make my screen gets darker and darker.... :fingers-crossed:

Hi, any update for possible solution?
I just got the exact same issue. But my phone is Note8.
I was just watching youtube video then open an app then suddenly my screen turn yellowish and black turned faded. Also got horizontal lines if brightness is set to around 20%-70%. This happens right from boot up of the phone where Samsung logo appears.
Also I noticed that my phone gets warmer.
Mine still not back to normal.
Any update for a possible solution?
Thank you

Related

Are there no more screen issues?

I haven't seen people talk about screen issues in a long time. Is this finally resolved?
what screen issue? no issues with the screen here, and i got mine in november.
I had a screen issue where half the screen tint was yellower than the other half. I held off on an RMA. It corrected itself overtime. 64GB Midnight Blue direct from Motorola.
I don't doubt that there were screen issues and I'm sure some owners did have significant problems, but my take on the whole "screen issue" topic was that it was exaggerated. I ordered my device (64GB MB) in December and got it in January and have had no screen issues. AMOLED screens are prone to burn in/image retention, and people are more likely to post if they have a problem rather than no problems. When people need a completely grey screen to notice retention/burn in to complain about they are just looking for something to complain about.
I had the screen issue where 1/2 my screen would freeze. My RMA has been fine and I received it back in December.
Pilz said:
I had the screen issue where 1/2 my screen would freeze. My RMA has been fine and I received it back in December.
Click to expand...
Click to collapse
Friend of mine had the same issue couple times but then it stopped and now is working fine.
Did someone figure out what was the problem?
Just bought my nexus on Saturday and I am experiencing this issue. What's the likelihood of it being just a software issue? Don't want to exchange it if there's a software fix.
From reading past threads, I know of three 'screen' issues.
1. pink/salmon coloring on low brightness
2. split screen jumbling/distortion
3. burn in/image retention
My phone was manufactured 1/15/2015.
Specifically ordered from tmobile, so midnight blue.
1. I don't have any pinking/salmon tint on lowest brightness. I use the lowest brightness by default and I have looked at a pure white background. This is certainly a more subjective issue.
2. I don't have the split screen bull**** I've seen. That's clearly broken and a hardware issue so send it back for an RMA.
3. Remains to be seen on my phone. I went ahead and disabled the softkeys, and added pie control just in case. I don't think this is 'fixable'.
I have noticed that the pink/salmon coloring on lowest setting varies from one rom to the other. No issues on stock, or stock based Roms. Definitely see it on anything I've flashed that was AOSP built or CM.
Just my experience.
I got my 64gb Midnight Blue yesterday and I've noticed some fine vertical and horizontal lines on the screen.
Its especially visible on white/grey or solid colour images. When scrolling a webpage the contents move but the lines stay stationary. I have a very similar issue as whats shown in this video:
https://www.youtube.com/watch?v=z9jKKzB4NUQ
daisun said:
I got my 64gb Midnight Blue yesterday and I've noticed some fine vertical and horizontal lines on the screen.
Its especially visible on white/grey or solid colour images. When scrolling a webpage the contents move but the lines stay stationary. I have a very similar issue as whats shown in this video:
https://www.youtube.com/watch?v=z9jKKzB4NUQ
Click to expand...
Click to collapse
Sadly a by product of AMOLED. I've seen this issue a lot worse on older phones like the early Galaxy S'.
You can probably try to get an RMA, but I suspect that this issue is going to be present in some mild way on most devices.

Faded/washed display after Oreo update.

So after this much anticipated Oreo release, my display has been left faded looking. It's as though you have the brightness turned all the way up which washes out the color, but even when it's turned down. It's rather frustrating & sRGB is not ticked. Please tell me this isn't the new display & what I could possibly do to change it.
Edit: Also just realized when I change my screen mode in display settings, nothing happens. I can even turn the red, green and blue all the way down with no effect. Anyone else experiencing this issue with Oreo?
Have to say no, that has not happened for me. Display looks the same and changing display settings changes the screen for me. Perhaps a reboot might help...
Do a Full reset, sounds like the ota bugged your settings out.
I've been on Oreo since the release and haven't had any issues with screen color or resolution.
Did you proceed to do the above posted steps? I myself would also say to factory reset the system.
If so, would you mind letting us know how it went and if it fixed the issue at hand.
The only place I've noticed something like this, is when using Google Maps through Android Auto, with my Vehicles display. I get the faded or Ghosting on the display. If I change from maps, to phone and back to maps it's fine again. But it's only temporary. This all started after I got the Oreo update. I'm still actively troubleshooting to find out if the cable is the problem or if it's related to the phone.
after 2 resets im good. started device as new and bo restoration of apps/go from there

P10 - sensor issues // screen gets dark in the bright sun

Hello dear xda-community,
I just returned from my vacation to Mexico. Whilst being there and taking pictures I encountered a very strange dilemma with the display and the brightness-automatic of the P10: Even if I deactivated the automatic screen-brightness, the system shaded when shooting pictures in the bright sunlight. Which resulted in a barely seeable screen, whereby the S7 of my girlfriend provided a sharp and bright screen.
I really wonder what caused this strange behaviour, and if anyone of you experienced a similar behaviour? I really don't get it why a feature still works when it's deactivated -__-
Thanks, cheerz
J
did no one experience this issue?
I experienced this, too.
But mostly I got it working with manual focus.
The most annoying thing is that the colors are a bit darken with bright sunlight, even if the sun isn't in the picture. The colors seems to be faded, the saturation is very low. See the attachment, the smaller prop plane is blue in reality but on this photo it looks like black, like the background buildings, too.
Hello Janno,
my issue is not with the postproduction, but with the lightsensor which is shading the whole display (even if this option has been disabled)
Thanks for your reply though, I chose a bad headline
Um getting this issue too... After about 10mins in the bright sun light the phone dims...even when i turn off automatic brightness and increase the brightness level it wont work...i think its a flaw on oreo update...when using nougat this never encountered
Jebbel said:
Hello Janno,
my issue is not with the postproduction, but with the lightsensor which is shading the whole display (even if this option has been disabled)
Thanks for your reply though, I chose a bad headline
Click to expand...
Click to collapse
I guess it has something todo with the device temperature - Have the same behavior while using navigation :x
hm... not sure if it's really temperature-driven, since in the lockscreen no dimming took place and the display was shining in brightest and good readable colors.
Jebbel said:
hm... not sure if it's really temperature-driven, since in the lockscreen no dimming took place and the display was shining in brightest and good readable colors.
Click to expand...
Click to collapse
Yeah thats true...
Its a bug in the display, you can turn it off in developer options but it still occurs. I think B365 has a fix for it
is B365 a user here?
Thanks for the help
Jebbel said:
is B365 a user here?
Thanks for the help
Click to expand...
Click to collapse
B365 is an Oreo update.
I am pretty sure it is temperature issue, had it on oreo 360 and 365 after update. It happens while I am driving with navigation (waze)and charging and direct sunlight on the device. Then I take the p10 and place it in front of the air conditioner opening for 30 seconds and everything is ok.
Chillkroete_ said:
I guess it has something todo with the device temperature - Have the same behavior while using navigation :x
Click to expand...
Click to collapse
So for me, it has something todo with the device temperature. I bought a new phone holder, which is placed in front of the Ventilation and my display didnt changed the brigthness anymore ?
Same problem
In application's it get dark even you have automatic switched off. This issue is a really annoying and looks like connected with temperature.
My P10 was/is on B365 as this issue happened. Just got it back today from repairs, of course they found nothing^^
So it seems really to be a software-issue. Any way to fix this?

Display question

So suddenly the display of my note 9 suddenly became wierd, where black suddenly displayed yellowish tint, blacks were dark Greys. Already perform factory rest, color adjustments and so fourth. I'm wondering if the following behavior is normal
luisfer21069 said:
So suddenly the display of my note 9 suddenly became wierd, where black suddenly displayed yellowish tint, blacks were dark Greys. Already perform factory rest, color adjustments and so fourth. I'm wondering if the following behavior is normal
Click to expand...
Click to collapse
My Tab S6 does that sometimes, only in setting menus but it's fine when am on YouTube and Browsing the net and use other apps. My Note 9 does not show grey colors when in settings or other menus! Try turning brightness to around 20 to 25% then try ?
N1NJATH3ORY said:
My Tab S6 does that sometimes, only in setting menus but it's fine when am on YouTube and Browsing the net and use other apps. My Note 9 does not show grey colors when in settings or other menus! Try turning brightness to around 20 to 25% then try ?
Click to expand...
Click to collapse
The thing is dark colors on YouTube and Netflix are yellowish and brown. I got adaptive on default settings. Same scene on other phone are normal.
luisfer21069 said:
The thing is dark colors on YouTube and Netflix are yellowish and brown. I got adaptive on default settings. Same scene on other phone are normal.
Click to expand...
Click to collapse
Sounds like you might have a faulty display! Ring Samsung and get it replaced! i can see in your 1st pic Brightness is maxed out OLED panels can easily burn in! maybe it's burnt in, that's why your seeing yellowish and brown as the panel is shagged!
Android Authority: Galaxy Note 9 March update breaks some device displays.
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
funkydude101 said:
Android Authority: Galaxy Note 9 March update breaks some device displays.
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
Click to expand...
Click to collapse
Big thanks man, I have being freaking out lately over it
My screen sometimes stays like this.....
Is this software related?
I even try a full format, but sometimes it stays like this, the green cames.
https://photos.app.goo.gl/okhHvVyuBtgy7ZYq5
That's the beginning of the headache if your situation follows mine. I also noticed a weird green hue about a week ago on dark grey background, but thought nothing of it, until the whole display became awashed and green and glitchy in normal brightness like the article above suggests (it still looks sort of acceptable in 10-20% and highest level brightness though). If the March update is to be blamed, I cannot wait for April update because right now there's just no service centre opening.
luisfer21069 said:
So suddenly the display of my note 9 suddenly became wierd, where black suddenly displayed yellowish tint, blacks were dark Greys. Already perform factory rest, color adjustments and so fourth. I'm wondering if the following behavior is normal
Click to expand...
Click to collapse
We all are facing the sams issue. Like the article says its mostly because of software update however after getting this problem some were downgraded to android 9 but no luck. Seems Samsung is willingly glitching their customers after warranty period is completed. We created Telegram group also search in Samsung members you could join there.
Signup said:
We all are facing the sams issue. Like the article says its mostly because of software update however after getting this problem some were downgraded to android 9 but no luck. Seems Samsung is willingly glitching their customers after warranty period is completed. We created Telegram group also search in Samsung members you could join there.
Click to expand...
Click to collapse
Are you sure, that even a downgrade (via Odin) is not fixing the issue ?
Than : Samsung Damaged the Screen with the update !
Iam not hit by the problem.
But maybe soon ? (Exynos here)
amorosa said:
Are you sure, that even a downgrade (via Odin) is not fixing the issue ?
Than : Samsung Damaged the Screen with the update !
Iam not hit by the problem.
But maybe soon ? (Exynos here)
Click to expand...
Click to collapse
Yes, I saw a member who downgraded to v9 due to this problem still facing the same issue.
Oh Boy. Souds strongly like samsung damaged hardwarewise the screen via the update.
Put samsung under preassure....

Samsung Note 9 - Display Discoloration & Overheating

Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
This happened after last March update installation?
What note 9 do you have?
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Hello,
I also have a problem with the display after waking up with the POWER button. There are tinted colors distorted and some stripes like dim lines and slow refreshing. Everything started after updating to Android 10. In fact, when the display lights up incorrectly, it starts to heat up from the bottom. Putting the smartphone aside for a moment or cooling down causes the display to work correctly.
Workaround? I turned on Active Display and first knock to activate it, then the display lights up correctly and then I unlock the screen and use normally. It is known that battery consumption increases. Of course mine is Exynos.
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
i am having same issue
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
ahmadtanveer7007 said:
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
Click to expand...
Click to collapse
whats the firmware version u are having now and phone model?
Try wiping the cache partition in Recovery Mode. If that doesn't work then back up your device and manually reinstall the OS back onto your device.
Im having the exact problem. I flash LineageOS and it worked by max brightness then back to auto. I installed brightness widget to max brightness and back to auto everytime I turn on screen.
This issue is popular after March update. I tried everythings you mentioned above, reset, flash new firmware, even April update, wipe cached, flash cooked rom, heat screen, turn off features, disable gpu overlay, etc... Samsung Vietnam guaranteed can fix with new screen but I'm out of warranty.
I dont have any issues us unlocked snapdragon xaa model on latest android 10 version.
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Signup said:
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
jonaki said:
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Click to expand...
Click to collapse
Hi Bro, the same problem now facing by many users. We have created a Telegram group do discuss about the issue. Plz join there.
https://t.me/samsungDisplayProblem
luisfer21069 said:
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Click to expand...
Click to collapse
No one knows what is the exact cause here, its noticed in many devices right after this March update but few are noticed months before. But, now the problem came to many users at same time. So its been brought up by many tech blogs, websites.
pheonixxdark said:
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
Click to expand...
Click to collapse
Thanks for tour suggestion, however I couldn't find the the exact option you mentioned in advanced features plz look into below once and help me to solve this.
joedellosso69 said:
This happened after last March update installation?
What note 9 do you have?
Click to expand...
Click to collapse
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
pheonixxdark said:
whats the firmware version u are having now and phone model?
Click to expand...
Click to collapse
Please have a look into below screenshot. Plz let me know if you need any other info.
Rosli59564 said:
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Click to expand...
Click to collapse
Yes Bro but, We haven't found any fix for this till now.
Signup said:
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
Click to expand...
Click to collapse
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
joedellosso69 said:
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
Click to expand...
Click to collapse
Yes, many people were facing this problem and how many times we have contacted the Samsung they are behaving like they just hearing the issue for the first time. Just created and posted the link in Members app and 67 members joined so far. Everyone having the display problem out of nowhere. All of them on out of warranty except one or two. Still members app floating with the display problem messages.
Display issue got noticed in S20 too but they immediately released the security patch and solved it. Don't know why they were silent on Note 9.
https://www.androidauthority.com/samsung-galaxy-s20-ultra-green-tint-1107738/

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