Razer phone 2 not detecting earphones nor Android auto - Razer Phone 2 Questions & Answers

I recently got my USB-C port replaced by Razer because it was charging right and it out of nowhere stop syncing to Android auto. Now it charges fine but my car still won't recognize the phone, it will for a sec and then it disconnects. Also when I plug my earphones in, the audio still plays through the speakers, in option pops up to change the USB preference but it won't do it.

Dapper Dan66 said:
I recently got my USB-C port replaced by Razer because it was charging right and it out of nowhere stop syncing to Android auto. Now it charges fine but my car still won't recognize the phone, it will for a sec and then it disconnects. Also when I plug my earphones in, the audio still plays through the speakers, in option pops up to change the USB preference but it won't do it.
Click to expand...
Click to collapse
One thing is that some USB-C headphones don't have a AMP/DAC built-in. This is a common problem with Razer Phone 2 users, as it doesn't have one inside. So, if your headphone adapter or USB-C headphones don't have one built-in it won't work. 2, seems like Android Auto doesn't like some USB cables. Try some troubleshooting from at the "My Android Auto app isn't working" page on the Android Auto help page.

I was experiencing relatively the same thing. I tried cleaning and tightening the usb-c port on my phone. Didn't help. So I tried cleaning out the usb-c charging cable, the end that plugs into the phone. Problem solved. It works fine now, for the most part. Still will disconnect from Android Auto if I move the phone around to bunch. Or put the cable in a bind near the end that plugs into the phone.

AshtonGamer said:
One thing is that some USB-C headphones don't have a AMP/DAC built-in. This is a common problem with Razer Phone 2 users, as it doesn't have one inside. So, if your headphone adapter or USB-C headphones don't have one built-in it won't work. 2, seems like Android Auto doesn't like some USB cables. Try some troubleshooting from at the "My Android Auto app isn't working" page on the Android Auto help page.
Click to expand...
Click to collapse
Android auto and the adapter for the earphones used to work fine, it just happened out of nowhere before way before I sent the phone to get fixed like 2 weeks ago, the problems started last year but i think there was an update of some sort. It still won't connect, even when using the original adapter and my pc doesn't even pick up that the phone is even connected, it will just charge. I've already check the device manager to see if it was a bad driver but nothing. no matter what device i connect, it will just say "Charging connected device via USB". ive Already tried USB debugging, disable USB audio routing, cleaning it, and apps to manually control it.

Related

Android Auto sometimes disconnects when I move the phone or cable

Android Auto sometimes disconnects when I move the phone or cable. Even aggressive breaking or turns can sometimes move the cable/phone and cause this. However, during other times, even when I intentionally aggressively move thephone/cable, the connection remains intact.
After the disconnection, sometimes it reconnects automatically . During other times, I have to unplug and plug the usb cable to the phone to reconnect. In either case, I have to manually restart my music and navigation - it does not resume automatically and it is frustrating.
I do not think there is an issue with the phone port or USB cable because it works flawless when I connect it to a computer and use it as a storage device.
I tried changing cables but the issue persists. I use CM 12.1 on a GS4. - Is anyone else experiencing this frustration - Any suggestions?
Yeah it can happen if the cable can be wiggled. In my case, it came up through a rubber grommet in my console, and connected to my phone in an X-Grip. Once I changed that routing so the cable could be physically connected to the X-Grip (so it moved in unison with the phone/mount), there were no more issues.
One of my major beefs with Android is the near worthless micro USB connector. Hopefully the rumors are true and new phones soon start rolling out with USB-C.
i want it to be wireless.. there is no reason that it can't operate over wifi direct.. thats what CarPlay will be doing also, why not AA.
melophat said:
i want it to be wireless.. there is no reason that it can't operate over wifi direct.. thats what CarPlay will be doing also, why not AA.
Click to expand...
Click to collapse
WiFi code is in AA.
Google hasn't enabled it yet, same as Apple pretty much.
I've had my Android Auto 2016 Buick for 2 months, and for the entire time my Samsung Galaxy Core Prime "cheapo" phone will loose connection with my car. 15 minutes was the longest it would go without having to unplug my phone and plug it back in, where it connected again with AA. What a pain! I tried 4 different cables including the original cable, and ALL would disconnect in 15 mintues or less. TODAY I fixed it. I purchased an 18 inch cable (more than long enough for my hookup) with gold connectors on Amazon for $4.99. My previous cables were 3 or 4 ft. In an hour of driving today AA worked perfectly, the first time since I bought the car. I don't know if it was the gold plated ends, or the shorter cable, but it worked flawlessly and never once disconnected. Here is what I purchased:
Ugreen Micro USB Cable, USB 2.0 A Male to Micro B Charging Cord and Sync Data Cable 1.5 Ft Gold
Thank you very much.
I had the same problem: I disconnected my Samsung S7 Android Auto from the Volkswagen Jetta Sporwagen.
I bought the cable on Amazon and solved the problem. I've tried it twice and it worked perfectly.
Thank you very much.
Shorter cable works better. I also test this.
Also it depents of the phone. I have test note 4, lg g2, nexus 5x.
The first 2 connect/disconect often. Max 30 min without disconect.
The nexus 5x (which i bought from second hand for 50€) will never loose connection. It always connect 1st time. Rock stable.
Sent from my SM-G9350 using XDA-Developers Legacy app

AA troubles to recognize USB-C phone (with cable longer than 1 m and/or USB adapters)

Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
Some of the specs for USB-C cables are less than 1m, depending on what the other connection/adapter is. I guess your PC & car outlets are different specs.
See
http://www.cypress.com/knowledge-ba...ngth-cables-usb-type-c-applications-kba204034
Or maybe your cable is not certified so may be more sensitive to outside interference eg from ignition system.
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
jonsat said:
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
Click to expand...
Click to collapse
Check what is the spec of your USB outlets on car and PC, are they different? Then cable may not make any difference to your result.
I'd think that if you have a will known brand cable it would be certified. The "full feature" cables have a chip inside that the device reads, it then sends data etc to that spec. I'm not really up to date with this stuff anymore.....
By the way, my new phone is a Oneplus 3T and I discovered that has many problems with AA in general. And (perhaps) even an USB-C port not completely complying to the standard.
Still, I will try other brands of cables in search of the good one.
Thanks again
Hi,
I had exactly the same issue as you but with the One Plus 3. Had a couple of aftermarket cables (USB - A to C). Sometimes, it connected for about 1-2 minutes but then i had to disconnect and reconnect the cable. Not fun when you are driving.
Also have an Opel (2017 Astra Sports Tourer K) with the Navi900. The only way i found out to solve this issue was to use the original, red cable that comes with the phone. Since i didn't want to lose the Dash charging or, everytime carry the cable with me, i bought a second cable (1,0m) from Oneplus store.
After i did that, i never had disconnections or problems recognizing the phone. 2 weeks driving with various amount of driving time and so far, zero issues.
Also helps if you are using any battery saving apps like greenify or droid optimizer, that you whitelist the android auto app from the auto closing ( i know there's a better name for it).
Hope it helps.
Thanks for your contribution, inccubbus. I think I read a post from you in Oneplus forum, perhaps.
Fact is that 1 mt cable to me is short, I was using 2 mt with my previous phone (LG with microusb port) and no problems at all! Perhaps I may try with the new 1,5 mt red cable from Oneplus store.
But all of this is just ridicolous. Adapters won't work... in example I tried a 20 cm microusb cable with adapter to usb-c and (guess what) no connection!? I start to think that Oneplus is the culprit.
No problem mate. Sorry to hear that you need a longer cable. Before I bought the OnePlus "official" cable, I bought a total of 4 cables from different brands and lengths. 50cm, 1m, 1,8m and 2m. Total of about 60€ to find out that I needed the one cable I already had.
This is borderline ridiculous. Never tried the original because... No fast charge in the car. Duh.
Hope that the official cable works for you. Fingers crossed!
I must add that, even with a short cable, connection drops every now and then with AA freezing.
Another known Oneplus 3T issue...
One thing that occurred to me: do you also have turned on the "automatically connect with Bluetooth" option? I did a test with that option on and the cable connected and, almost like clockwork, every 3-4 minutes I'd lose the connection. Turned that option off and everything came back to"normal".
Did some research and that option is only for cars that don't have a display/Android auto compatibility so the phone screen is the interface.
Sorry if I am writing something that all knew but, in the options doesn't say anything. I was under the impression that I could "cast" the phone to the display without needing the cable. Like Chromecast
@inccubbus, I noticed that issue... but nevertheless I have trouble of disconnections even without checking "automatically connect with BT". However, I have also a BT headset, and if that BT setting is enabled it will disconnects the headset too every few minutes. AA software is very rough.
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Not sure if this will be applicable to anyone else, but just in case. I started to get connection issues between my Nexus 6p and Pioneer stereo via the cable. Tried multiple cables, but all had the same issue to differing degrees. Then realised there was some lint in the phone USB c port, so cleaned it out with a tooth pick. That seems to have fixed it.
Sent from my Nexus 6P using XDA-Developers Legacy app
IronRoo said:
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Click to expand...
Click to collapse
Yes, very interesting although not directly related to topic. Thanks anyway.
Very interesting indeed. Even though the prices of the "aftermarket" cables I purchased were even more expensive than the OnePlus originals, I see what the article mean. Most people think they are just cables but, capacitance, impedance, amperage... All of these things usually are not "copied" from the original and can cause serious damage, since they need to be "universal" and suit different brands/models with different needs.
Thanks for sharing the article! I almost see the link with the issue discussed here.
Btw, I had one random disconnection on Sunday in the final 5 minutes of a 1 hour drive.
Disconnected the cable, reconnected it and, since then, 2 hours of driving with zero disconnections. I really can't find a pattern for these things.
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
I don't have a OnePlus 3T, but my phone has a USB C connection (I have a ZTE ZMax Pro) and I haven't had any issues with the connections to AA (other than USB C is harder to plug in and unplug than before). I have a couple different USB C cables - one about 3-5 feet long, and the other about one foot - and both work fine. I'd guess your cables were the culprit. Hope this worked out for you!
EDIT: Oops, didn't read the replies so I see that my post was absolutely non-helpful. Sorry!

Audio out via the USB in car?

Hi
I've received my P20 Pro this week and am loving the phone so far. However, one big issue remains that i can't seem to get my head around - how to play audio from the phone through my non-Bluetooth car stereo?
I previously had an iPhone 6 where this was easy; plug the phone in to the stereo via USB and it would simultaneously charge and play music from the phone through the car stereo.
But when I plug in the P20 Pro via the same USB port, I can't seem to get audio coming out. I know it's possible - as obviously headphones plug in to the same USB-c port - so is there something I have to turn on or toggle to get it to send audio out?
Any help much appreciated. Thanks.
slangking said:
Hi
I've received my P20 Pro this week and am loving the phone so far. However, one big issue remains that i can't seem to get my head around - how to play audio from the phone through my non-Bluetooth car stereo?
I previously had an iPhone 6 where this was easy; plug the phone in to the stereo via USB and it would simultaneously charge and play music from the phone through the car stereo.
But when I plug in the P20 Pro via the same USB port, I can't seem to get audio coming out. I know it's possible - as obviously headphones plug in to the same USB-c port - so is there something I have to turn on or toggle to get it to send audio out?
Any help much appreciated. Thanks.
Click to expand...
Click to collapse
Check you don't have this option enabled in developer options?
danifilth4king said:
Check you don't have this option enabled in developer options?
Click to expand...
Click to collapse
Thanks - I looked and it's not checked. In fact, the headphones work when you plug them in, so it is allowing audio out with certain connections.
It's just when I use the charging lead to connect the phone to the car stereo (USB) - nothing happens. It doesn't even charge, and says "check USB" on the front of the stereo. if I play music when it's connected, it just comes out the phone - which obviously it wouldn't do if it was connected to the stereo.
Do I need a specific audio lead, rather than just the basic charging one that comes with it?
Coming from an iPhone background, it's just the same lead... so I'm struggling to see why this won't work either.
My case was huawei p20 pro generate so much noise and jitter during playing through USB audio connect to Helix dsp, it solved by changing USB speed mode from full speed mode to high speed mode on the Helix dsp USB setting. As my iPhone was working fine on both mode. In case if you can try to change setting on your car stereo system. Try to consult with your car stereo manufacturer.
Hi Slangking, did you already find a solution to use P20 (pro) audio over USB in your car? I'm having the same issue as you, went from the iPhone 6 to p20. Just a cheap USB stick works, and I could even remote spotify on my iPhone with my steer trough USB. Changing the USB output in the developer settings to audio source didn't work
- EDITED -
I did some research and mounting your memory card as a USB Mass Storage will work like explained over here, but I still can't find out how this will work for the internal storage...
UPDATE
I found something called WIRELINQ: Smart Android USB Converter Cable for Car Stereo. Started as a kickstarter project, but are now able to buy. Will try that one out.
I got one of these and found I can't get anything to play through the stereo, the audio plays on the phone speakers but the track info displays on the stereo screen and the steering wheel controls also work, I can disable USB audio streaming via the dashlinq app which makes radio player within dashlinq work properly.. but nothing else works.. have you had any luck?
Thanks for your reply. You are a step ahead of me. I have the Wirelinq cable but couldn't get it to work, not even the track info on my cars stereo display. It recognise the Wirelinq cable, but not my phone. I am in contact with GROM and even tried to install a new firmware update (which I was able to install myself by connecting the cable to my computer), so there last message was:
This is issue of the phone USB Audio output in software not working correctly as standardized by Android's AOSP. You will have to contact Huawei to get support and resolve it on phone's software end.
Click to expand...
Click to collapse
brumemail said:
Thanks for your reply. You are a step ahead of me. I have the Wirelinq cable but couldn't get it to work, not even the track info on my cars stereo display. It recognise the Wirelinq cable, but not my phone. I am in contact with GROM and even tried to install a new firmware update (which I was able to install myself by connecting the cable to my computer), so there last message was:
Click to expand...
Click to collapse
Did you ever get anywhere with this? I'm a new P20 Pro owner (also having switched from iphone 6) and wanting to crack this issue. Thanks.
Not sure if there is a solution. iPhones behave differently when connected to stereos, just like an usb stick. Android devices don't, unfortunately. I am using an AUX cable with the usb-c adapter in my husbands car, or bluetooth streaming in my car.
Bleutooth receiver to AUX
fell.matt1602 said:
Did you ever get anywhere with this? I'm a new P20 Pro owner (also having switched from iphone 6) and wanting to crack this issue. Thanks.
Click to expand...
Click to collapse
No, it didn't work. Maybe it will if GROM will come out with an update. I've returned my cable and have bought a bluetooth to AUX receiver adapter on eBay for just a few dollar. This actually works very well, you plug the bluetooth adapter in your USB and the cable in your AUX and you can listening wireliss music on each app through bluetooth. The downside is that you won't be able to see your track details, no remote from your steer and the quality is different. But you can still charge you phone with a normal USB cable while listening. It's not a solution, but I got used to it now.
Not a bad idea with the bluetooth to aux!
all the pugs said:
Not sure if there is a solution. iPhones behave differently when connected to stereos, just like an usb stick. Android devices don't, unfortunately. I am using an AUX cable with the usb-c adapter in my husbands car, or bluetooth streaming in my car.
Click to expand...
Click to collapse
iphones actually don't behave like a usb stick when connected to a stereo. the music is still played on the iphone, but the sound is streamed to the stereo. controls on the stereo actually control the playback on the iphone itself.
with android, to play audio over usb, you need to use mass storage mode, which will behave just like a usb stick.
ios can output digital audio over it's usb cable, which the stereo can receive.
android can output audio through usb-c, but i don't think that it can be used to output audio over the usb cable like iphones can. it might be some protocol that iphones use and android phones don't, but technically it should be possible.
Just stumbled upon this thread as I am in the same situation. Basically, I have a P20 Pro and a Huawei Mediapad M5 Lite that are behaving exactly the same..i.e they cannot play audio from USB to car stereo's USB ports. The internal media can be browsed and played via car stereos interface but you cannot stream music via USB from phone (say Spotify) to car stereo.
USB audio streaming works if I enabled ANDROID AUTO at the car stereo and installed ANDROID AUTO in the phone/tablet. You might ask why not just settle for this setup?
I can, butI I hate so much the AA's "Swipe to Unlock" lock and the changes in the UI when AA is active.
What I want is the plain/original phone interface (without AA) and all audio routed via USB.
Bluetooth, I know is an option, but again, it would be nice if this (USB) can be solved. It seems possible, I think. If AA can switch USB audio streaming on, can other apps or workaround/reverse engineering not?
BTW, i tried playing with the Developer Options, USB Configuration as "MTP or Audio Source" --- no luck here
Just bought a Kenwood DDX6906S receiver for my 2013 GMC Sierra I cannot get anything to work via USB. USB debugging enabled. I feel like I've been going in circles. any help would be super appreciated, TIA

USB Type C audio not working anymore

Hey there!
So I got my P20 Pro 2 months ago. Suddenly it stopped playing music through type c headphones. I used the original headset only once, when I opened it and 2 months later, it doesn't work, it wasn't even used. When I connect the headset, the usb options are available, so the phone sees it like a usb cable. The original type c to 3.5mm headphone converter works well but it's so bad, that I ordered a new one wirh built-in dac and that doesn't work as well as the original type c headset aaaand when I plug it out or in, the chrome refreshes itself. I've read that other phones with this jackless setup have problems too. Is there any solution?
Hi. Now I have a simular problem. Lesser audio switch can help you. But you need to choose out monitor manually. It isn't convenient, but work for me.
i also have this problem....

Question USB-C headphones (Oppo MH135-3) doesn't work

Hi guys!
I bought headphones USB-C Oppo MH135-3 and tried connect them to Realme 8 Pro but headphones doesn't work. Despite fact that theadphones are connected to the USB-C, the sound is still heard from the phone's loudspeaker.
I turned on the OTG function, but it also didn't help.
There was not even an icon on the phone that the headphones are connected, nor any system message about the connected device
Has anyone similar problem and knows how to solve it?
I think, theres no solution. That headphones works only with Oppo device but not all of them...
(I checked it in store)
Strange
Go to settings/additional settings and Look for OTG switch. Unfortunely you have to check that box every time you connect headphones. At least it works for my setup - OTG adapter + senheisser earbuds..
matiirk said:
Go to settings/additional settings and Look for OTG switch. Unfortunely you have to check that box every time you connect headphones. At least it works for my setup - OTG adapter + senheisser earbuds..
Click to expand...
Click to collapse
Doesn't work

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