Camera app not working at all and frozne on the questions from first run - Sony Xperia XZ3 Questions & Answers

Hello guys,
So my desperate anger on this phone reached again another level.
I simply can not use that stupid camera at all.
Here is the video what it is doing when I am trying to run it.
Sorry for the quality it was recorded with wife's xperia 5 and sometines I mpved a lot with my hand holding the phone.
But I think you will be able to see the main issue - the never ending first time run questions of the camera app I have.
https://youtu.be/D9BOdk3uGuc
So can anybody tell me what can be the issue ? I turned off the battery saver, I restarted phone several times, I cleared chace and storage in camera app several times already. But still I have this issue with camera app.
I do not want to do factory reset as I already have some data and other app settings that I do not want to lose or I do not want to manage the settings again from scratch. But if it will be the only option, looks like I will have to do it at the end.
Really thinking, screw warranty and go the unlock bootloader way, even for the price that I will lost that super enchant settings for the camera that I can not use at all at the moment...

Either contact the Sony service.
Or Upgrade to 10.0.
Or Fullwipe your phone.
Or do a combination of these.
Or try to delete the appdata of the camera software.
Oh and don't unlock the bootloader if you don't installed and booted 10.0 first.

Martin I am on the latest Android 10 from March update. Sorry do not know the number now but I updated 2nd or 3rd march. And I moved to Androdi 10 in January I think or in February. So running on Android 10 for some month now.
Contacted Sony they told me to try a few things that I tried but nothing helps.
Looks like I need to try the last option factory reset which I do not want to but well need to give it a shot.
Delete the appdata ? Like clear storage ? I deleted storage a few times. Or you mean to go via total commander directly to camera data and delete there something ?

Jovzin said:
Marin I am on the latest Android 10 from March update.
Contacted Sony they told me to try a few things that I tried but nothing helps.
Looks like I need to try the last option factory reset which I do not want to but well need to give it a shot.
Delete the appdate ? Like clear storage ? I deleted storage a few times. Or you mean to go via total commander directly to camera data and delete there someting ?
Click to expand...
Click to collapse
Oh, sad to hear that you already tried everything
Except doing a factory reset or using a custom I don't know any other way.
(Mainly because I never saw this issue)
Maybe it is caused by userdata from Android 9 somewhere in the system.
Since it isn't a common problem, the fullwipe might be the solution.
I recommend Google backup and Sony backup&restore on a locked phone.
(But I also heard they close Sony backup&restore and replace it with a Google backup solution this year)

Related

[Q] rebooted jellybean now left with screwdriver and spanner icon

hi there
after successfully installing the JB updated on my unlocked phone and all was running fine for a while
that is until I rebooted it this morning, now the stupid thing wont start. I am stuck at the triangle iconwith the screwdirver and spanner, and the 'progress' bar below..
clearly it is not progressing as it been like that for over an hour now
also tried clearing cahce/dalvik to no avail
any options here or do I have to ftf my way back to ICS?
any help very much appreciated
thanks
nat
You just need to format your internal sd card and all should be fine, it's a fairly common issue
Sent from my LT30p using Tapatalk 2
matt4321 said:
You just need to format your internal sd card and all should be fine, it's a fairly common issue
Sent from my LT30p using Tapatalk 2
Click to expand...
Click to collapse
actually I had left it alone for an hour or so and it seems to have come back to life again..
although it has lost my security settings and all the haptic feedback has turned itself back on again
lost my swiftkey settings also it seems
piece of shizzle
EDIT: in fact it refuses to keep any security settings at all, no lock screen nothing.
lost all my texts everything, f*cking cr*p
walkman isnt working either
wondering why i bothered upgrading cant actually see any difference really other than a more colorful boot image. hoping that the battery life will improve as that is rubbish - I know it takes a while to settle.
matt4321 said:
You just need to format your internal sd card and all should be fine, it's a fairly common issue
Sent from my LT30p using Tapatalk 2
Click to expand...
Click to collapse
No No No don't format anything. That would make you loose all data and apps. Let it be. It will fix itself. Could take between 5 minutes and 3 hours. It is not an error or a problem or anything. Its just getting ready.
But if you really really need it to boot, yes you can format internal.
---------- Post added at 11:11 AM ---------- Previous post was at 11:05 AM ----------
xda-nat said:
actually I had left it alone for an hour or so and it seems to have come back to life again..
although it has lost my security settings and all the haptic feedback has turned itself back on again
lost my swiftkey settings also it seems
piece of shizzle
EDIT: in fact it refuses to keep any security settings at all, no lock screen nothing.
lost all my texts everything, f*cking cr*p
walkman isnt working either
wondering why i bothered upgrading cant actually see any difference really other than a more colorful boot image. hoping that the battery life will improve as that is rubbish - I know it takes a while to settle.
Click to expand...
Click to collapse
I don't know why it screwed up your settings buddy maybe due to a small flashing error. Flash again and you will see the difference in the upgrade. Battery life is amazing. I can get two days if i switch off data, and 1.5 days with data always on. Plus multitasking is smoother and the camera has HDR, the Xperia Z's ClearAudio+ engine, notification toggles, a sexy new Album, blah blah. You'll find out.
Oh and you did the right thing by letting it be with the white triangle sign.
I don't know why it screwed up your settings buddy maybe due to a small flashing error. Flash again and you will see the difference in the upgrade. Battery life is amazing. I can get two days if i switch off data, and 1.5 days with data always on. Plus multitasking is smoother and the camera has HDR, the Xperia Z's ClearAudio+ engine, notification toggles, a sexy new Album, blah blah. You'll find out.
Oh and you did the right thing by letting it be with the white triangle sign.
Click to expand...
Click to collapse
its an Xperia T I have in case that wasn't clear...
so I installed it from a zip in the end, rather than an ftf as flashtool was playing sillybuggers.
I should just go in to recovery and do so again? presumably along with the JB GApps
like I say it was working fine after the first time I did that, but when I turned it off this morning it went all manky
I would however like to keep some of my settings for the apps that havent already had their settings raped.. is titanium the best way to do that? or to move things to SD card and reinstall or something
also home button not functioning- at all
the no screen lock is a big issue as I have my work emails on there - if I lost my phone I would really get in trouble
xda-nat said:
its an Xperia T I have in case that wasn't clear...
so I installed it from a zip in the end, rather than an ftf as flashtool was playing sillybuggers.
I should just go in to recovery and do so again? presumably along with the JB GApps
like I say it was working fine after the first time I did that, but when I turned it off this morning it went all manky
I would however like to keep some of my settings for the apps that havent already had their settings raped.. is titanium the best way to do that? or to move things to SD card and reinstall or something
also home button not functioning- at all
the no screen lock is a big issue as I have my work emails on there - if I lost my phone I would really get in trouble
Click to expand...
Click to collapse
OK just installed the ROM zip (timin8r's one) again and its still utterly screwed.
can someone recommend a different one that I might be able to get working.
please....
thanks
nat
thedisturbedone said:
No No No don't format anything. That would make you loose all data and apps. Let it be. It will fix itself. Could take between 5 minutes and 3 hours. It is not an error or a problem or anything. Its just getting ready.
But if you really really need it to boot, yes you can format internal.
Click to expand...
Click to collapse
Most the app stuff is on /data not /sdcard so you'll be fine, some of the data made by apps will be in /sdcard/android but there isn't much there as most is in /data/data so if you backup /sdcard/android you'll be fine, you may as well backup your whole sdcard and format, that's the solution I used and most people have been using. If in doubt use titanium backup to also backup your apps if you're unsure
xda-nat said:
OK just installed the ROM zip (timin8r's one) again and its still utterly screwed.
can someone recommend a different one that I might be able to get working.
please....
thanks
nat
Click to expand...
Click to collapse
I believe the best way is to use a ftf file with flashtool. I have not tried any zipped roms. They might be faulty. And Titanium Backup is the app to use to backup apps. Moving things to SD card is useless as they will be removed when you install a new rom. Always make sure you do a full wipe when you flash a new rom, and flash the kernel before flashing the rom.
xda-nat said:
hi there
after successfully installing the JB updated on my unlocked phone and all was running fine for a while
that is until I rebooted it this morning, now the stupid thing wont start. I am stuck at the triangle iconwith the screwdirver and spanner, and the 'progress' bar below..
clearly it is not progressing as it been like that for over an hour now
also tried clearing cahce/dalvik to no avail
any options here or do I have to ftf my way back to ICS?
any help very much appreciated
thanks
nat
Click to expand...
Click to collapse
I had the screwdriver a few days ago, I freaked out so much because I putted Xperia T ftf and installed app's and then Reboot the device and then boom it showed the screwdriver... I was freaking out, So I went to 3 store's while the device was on.. and then later that day it randomly turned on properly.. Flash att ftf and the put back the jelly bean ftff

[Q] Replaced my handset

Hi All,
Sorry if this info is somewhere already but I just couldn't find it (I think my search string was too long)
I had a Z3 and the power was not working correctly so I got it replaced on the warranty (its works phone) now I had downloaded hundreds of apps and it comes pre loaded with a load of apps.
I was hoping with the replacement to have a bit of a fresh start on the phone and not install all the bull crap apps I did before... but as soon as I am out of the setup of the phone it is already downloading every stupid app I ever downloaded.
is there a way I can stop this, I don't mind factory resetting the phone.
it depends on what version of android you have but there should be an option when you are setting up the phone that says something like "restore from backup." do a factory reset and then uncheck that option.

STOP - Read before doing OTA of Android Pie

I tried an OTA of Android Pie tonight, this was from EE UK.
First the system update couldn't verify, so I had to hard power off the phone, on powering on it re-installed and loaded up.
I unlocked the phone from the lock screen and it went to "Android Starting" and after a few moments rebooted.
Now the phone loads up but I can't unlock it, I just get constant PIN incorrects. It's a software issue because you never get to the limit of pin attempts, or the forgotten password option.
Contacted Sony, they've heard of it numerous times today, can't do anything about it.
They'll tell you to use Sony Companion to backup and restore, which you can't do unless the phones unlocked. So basically demand a full reset all data lost.
Update at your own risk, maybe consider removing device pin before the update if you can.
Same problem here in France.
There's a thread on talk.sonymobile: https://talk.sonymobile.com/t5/Xperia-XZ1-Compact/Can-t-access-phone-after-updating/td-p/1351581/page/2
So far no working solution.
The french sonyxperia twitter account is also useless.
No problem with the update here. Although, I don't have a device PIN, but a password.
After the update, some apps seem to run less stable than before...
zwan33 said:
No problem with the update here. Although, I don't have a device PIN, but a password.
After the update, some apps seem to run less stable than before...
Click to expand...
Click to collapse
backup ur photos/videos and make a factory reset, everything works flawlessly for me.
rideti.me said:
So basically demand a full reset all data lost.
Click to expand...
Click to collapse
It's a painful lesson, but backing up everything before doing anything is a must, even when doing something like an OTA update which you expect to work. I'm just waiting for a customized UK ftf to become available and will be doing a complete wipe which alleviates any unforeseen conflicts.
I had full backup, the corruption was in the pincode, therefore encryption control is lost. The backups are encrypted, I've recovered apps, messages, contacts etc.... But none of the appdata was recoverable without de-crypt.
I feel lucky: I used the repair function because I did not want to have all those small issues usually coming with a big OTA update. I did not expect such a big problem though.
Not to shove it in the face of all the people having this annoying issue, but I can confirm that with a fresh install everything is smooth and I haven't experienced any "big" bug as of yet. The phone seems even faster than with Oreo.
To be honest, besides the long process to reactivate the app of my bank, I don't even mind resetting all my apps every now and then, I noticed that it preserves battery life and performances. But I do understand that this may not be an option to some of you...
TechIntrigue said:
Just curious, why wait for the customized UK version? Does that have any benefits over the other firmware releases?
Click to expand...
Click to collapse
TBH, I'm not so sure, about either. Having read yesterday that the Singapore fw only has the Amazon app as bloat I'm going to install it today.
EDIT: Going back to Oreo as Substratum doesn't work without root.
Has anyone affected managed to do a full reset ?

(Finished/closed)entire music dissapeared suddenlly?

Hello guys
I have a strange problem but first this is what i have.
sony xz1 compact stock firmware android 9 latest security update of september (fu sony)
Yesterday i wanted to play some music when suddenlly i got this message that said i can not play it or something like that and then tried dozen of other songs and nothing worked they all gave the same message except for a stock song that came with the phone that did work.
I restarted the phone but that didnt help then i thought ill look once i get home...
So i get home and look into it and suddenlly i notice they are all gone? except for the stock song that comes with the phone ?
All my songs gone in thin air how is this possible ??
I havent downloaded an app recentlly nor done anything to it my phone so what gives is this even possible do i have a virus? am i hacked? software corrupted somehow?
Afterwords i notice phone acts strange sometimes going into settings and go to storage makes my phone slow or crashes trying to look for my music but nothing there either.
I am super pissed because i was gonna put a custom mod on my phone anyway i was just trying to get some experience with root on an old phone first and then this happens ...
anyone happen to have heard of anything like this happening to someone before?
I made this thread cause i dont have a back-up of my phone more importantlly of my music so in the offchance there is away to find out what happend .....
I assume the music was on internal storage? Because if you had it on an SD card, there would still be ways to recover it. Otherwise, the chances are rather slim. You would have to get the internal storage out of the phone somehow and then scan it on the PC. But since the internal storage cards are usually firmly soldered, that would be very work intensive.
Yes it was on the internal storage.
But it is so weird man like how can this happen out of the blue ?
mstrnemo said:
Yes it was on the internal storage.
But it is so weird man like how can this happen out of the blue ?
Click to expand...
Click to collapse
There's only two kinds of PC users; the ones who have lost data and those that will.
As NeoSeven pointed out store your data base on the SD card. Then back it up at least twice on electronically isolated hdds.
Not much help now but it will prevent future loses.
I avoid firmware updates if the device is running stable and does what I need.
Anything can happen.
After a major firmware update a factory reset is best. At least clear the system cache.
allright clear thanks guys

Question Oppo find x3 pro always-on display doesn't work after android 12.

Hello everyone, I got the update 2-3 days ago and among the improvements I realised that the always-on display does no longer turn on. I tried changing the resolution, turning the feature on and off, restarting the phone, nothing..
Anyone else with the same issue or with ideas how to fix it?
Thanks and Merry Christmas!
do you try rest your phone
Have u done factory reset after update? It is advised to do so after major updates.
leroilion02 said:
do you try rest your phone
Click to expand...
Click to collapse
Not sure if you meant to type rest or reset, but I did try resting it, however I haven't reset it. I think I'll go ahead and do that
maxellxl said:
Have u done factory reset after update? It is advised to do so after major updates.
Click to expand...
Click to collapse
No, I think I'll go ahead and do it. I just wish that the built in back up feature was able to include the pictures/videos and the music, not only contacts, settings and apps.
Do you know a way to that on the phone itself? Because I don't have a pc available to me right now
RadAustin said:
No, I think I'll go ahead and do it. I just wish that the built in back up feature was able to include the pictures/videos and the music, not only contacts, settings and apps.
Do you know a way to that on the phone itself? Because I don't have a pc available to me right now
Click to expand...
Click to collapse
Google drive upload? MS One Drive. They have an option to automatically bakcup any image/video from your phone. Btw. I suggest setting up applications from scratch - not using any backups.
I am having the same issue. It was working after the update but in my case, it stopped working after I factory reset the device. I hope they issue an update soon to solve this.
Today I received the update, I wiped the phone and the Aod stopped to work
I got my update this morning and was gutted that it broke the AOD, however, I found this fix in another thread, worked for me.
Hi, to solve the problem with the always on display you need to install this fix:
https://drive.google.com/file/d/1iDluKHpyeMUQjtK3ONS9lNrDy2bnynPs/view
and then restart the smartphone.
it worked on my find x3 lite (IT).
I hope I was helpful
I shouldn't need to remind anyone that installing the above is a MAJOR security risk.
I would also be very careful about it.
Worked absolutely perfect for me!
Me too, I uninstalled straight after, still fixed.
All fine here
If you have this issue then factory reset the phone but do not restore it via Google backup on setup.
If you restore through Google you will lose AOD.
Guest69 said:
I got my update this morning and was gutted that it broke the AOD, however, I found this fix in another thread, worked for me.
Hi, to solve the problem with the always on display you need to install this fix:
https://drive.google.com/file/d/1iDluKHpyeMUQjtK3ONS9lNrDy2bnynPs/view
and then restart the smartphone.
it worked on my find x3 lite (IT).
I hope I was helpful
Click to expand...
Click to collapse
Can I have more details about this APK (source of the APK, permissions, actions, etc.)?
There's a lot of Realme GT family users with the same problem with AOD, and should be useful if can solve the problem without the factory reset
Thank you
alberto_y said:
Can I have more details about this APK (source of the APK, permissions, actions, etc.)?
There's a lot of Realme GT family users with the same problem with AOD, and should be useful if can solve the problem without the factory reset
Thank you
Click to expand...
Click to collapse
Sorry, I don't have any details, other than what was in the link I'm afraid. I'm normally super paranoid with this sort of thing. I suppose I trusted it because it was on this site
Sorry, I've only just realised I didn't give the link to the original thread, hang on . . .
Guest69 said:
Sorry, I don't have any details, other than what was in the link I'm afraid. I'm normally super paranoid with this sort of thing. I suppose I trusted it because it was on this site
Sorry, I've only just realised I didn't give the link to the original thread, hang on . . .
Click to expand...
Click to collapse
Thank you for the kind reply.
Please in which thread/post you found this link? Posted from which XDA user?
I'm sure that you want to help, but I think it will better to be a little paranoid, to avoid security Issues
I scanned it on Virustotal, and it show in the certificate "Android Team" from "Oplus.com", and [email protected], but after a short search I didn't found a website or a confirmation about that's OnePlus.
Then it requires android.permission.CREATE_USERS (maybe to fix some rights problem that origin the problem), and another thing oplus.permission.OPLUS_COMPONENT_SAFE.
Thank you
Hi
On my Oppo Find X5 is it still not working with the fix. Is there any other way to have it? (the corner ring light not working)

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