Help - beginner - Moto G7 Plus Questions & Answers

Hi All
I hope everyone is looking after each other. I have a G7 plus which I ordered online mid last year. I'm in Australia and I have found out the phone is from Bulgaria. Anyhow it's been a disaster. Apparently Bulgaria aren't releasing Android 10. I guess my question is how can I get it? I'm pretty tech savvy and can follow your advice. Advice which would be greatly appreciated.
Thanks
Trent

trent79 said:
Hi All
I hope everyone is looking after each other. I have a G7 plus which I ordered online mid last year. I'm in Australia and I have found out the phone is from Bulgaria. Anyhow it's been a disaster. Apparently Bulgaria aren't releasing Android 10. I guess my question is how can I get it? I'm pretty tech savvy and can follow your advice. Advice which would be greatly appreciated.
Thanks
Trent
Click to expand...
Click to collapse
Hey Trent, hope you're keeping well too!
Do you know what your software channel is? It's in your phone settings.
I wouldn't dismiss not getting Android 10 just yet - I know the UK just got it a day or so ago and even myself (in Canada, Latin American version from Amazon) just got it about three weeks ago.
To answer you directly, I'm not aware of any way to force the update if the ROM is not available for your channel yet.
Motorola is notoriously slow at releasing and rolling out updates (they announced the Android 10 roll out in January and here we are in April) so hang in there - as far as I am aware all G7+ should be getting this update so give it a bit more time.

koimr said:
Hey Trent, hope you're keeping well too!
Do you know what your software channel is? It's in your phone settings.
I wouldn't dismiss not getting Android 10 just yet - I know the UK just got it a day or so ago and even myself (in Canada, Latin American version from Amazon) just got it about three weeks ago.
To answer you directly, I'm not aware of any way to force the update if the ROM is not available for your channel yet.
Motorola is notoriously slow at releasing and rolling out updates (they announced the Android 10 roll out in January and here we are in April) so hang in there - as far as I am aware all G7+ should be getting this update so give it a bit more time.
Click to expand...
Click to collapse
Thanks for your prompt reply. The software channel is reteu. The reason I'm concerned is I know in Australia they've had Android 10 for awhile and when I checked on the Bulgarian site it said they weren't updating the G7. I just hope if they do it works in Australia

trent79 said:
Thanks for your prompt reply. The software channel is reteu. The reason I'm concerned is I know in Australia they've had Android 10 for awhile and when I checked on the Bulgarian site it said they weren't updating the G7. I just hope if they do it works in Australia
Click to expand...
Click to collapse
Oh hmm.
According to reddit reteu should have gotten it:
Finally! (Moto G7 plus reteu)
I was under the impression that your physical location didn't matter, just your channel did but I could be wrong.
One thing I would be tempted to try is setting up a VPN and connecting to a server in Australia.
You might also want to post on the "official" Motorola forum for our devices:
Motorola Community
Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus

koimr said:
Hey Trent, hope you're keeping well too!
Do you know what your software channel is? It's in your phone settings.
I wouldn't dismiss not getting Android 10 just yet - I know the UK just got it a day or so ago and even myself (in Canada, Latin American version from Amazon) just got it about three weeks ago.
To answer you directly, I'm not aware of any way to force the update if the ROM is not available for your channel yet.
Motorola is notoriously slow at releasing and rolling out updates (they announced the Android 10 roll out in January and here we are in April) so hang in there - as far as I am aware all G7+ should be getting this update so give it a bit more time.
Click to expand...
Click to collapse
koimr said:
Oh hmm.
According to reddit reteu should have gotten
I was under the impression that your physical location didn't matter, just your channel did but I could be wrong.
One thing I would be tempted to try is setting up a VPN and connecting to a server in Australia.
You might also want to post on the "official" Motorola forum for our devices
Click to expand...
Click to collapse
I'll try it now. Thanks. Do you mean connecting to Bulgaria where the phone is from?

trent79 said:
I'll try it now. Thanks. Do you mean connecting to Bulgaria where the phone is from?
Click to expand...
Click to collapse
Whoops, yes. Lack of coffee in the morning when I wrote that!
If that's not possible to find a VPN endpoint in Bulgaria then I think any European country should do because "reteu" is "Retail Europe".
I hope it works although I'm grasping at straws here - I'm on retla ("Retail Latin America") and physically in Canada and I am pretty sure the update came out the same time for all devices on retla regardless of location.
But it doesn't hurt to try, right?

koimr said:
Whoops, yes. Lack of coffee in the morning when I wrote that!
If that's not possible to find a VPN endpoint in Bulgaria then I think any European country should do because "reteu" is "Retail Europe".
I hope it works although I'm grasping at straws here - I'm on retla ("Retail Latin America") and physically in Canada and I am pretty sure the update came out the same time for all devices on retla regardless of location.
But it doesn't hurt to try, right?
Click to expand...
Click to collapse
Looked on the Moto Bulgaria site and they aren't updating the phone

trent79 said:
Looked on the Moto Bulgaria site and they aren't updating the phone
Click to expand...
Click to collapse
That's just bizarre. What's the address for that site? The G7 Plus is supposed to receive one major version upgrade (Android 9 to 10) and subsequent security patches for a time.
What's your exact model number? Ie. mine is XT-1965-2
What is the message when you try to check for updates?

If your software channel is RETEU you can download the official firmware from lolinet , then use the lenovo/motorola smart assistant to flash it. It will wipe your device FYI. I've personally never done it so not sure the exact steps, but it can be done.
the LMSA can be found HERE
I've also heard of people putting the firmware file on the root of an SD card, then checking for system update in settings and it can get detected as a legitimate update (as it will be, lolinet files are official firmware dumps).
Also someone else has written an update script in THIS THREAD you can try if the above does not work, however try the official moto route before resorting to that as a last resort (also should/will work however).
Hope this helps.
(also i wouldnt be concerned about it being from Bulgaria. If its a reteu xt1965-3 youll be able to flash the 10 official update)

digitaljeff said:
If your software channel is RETEU you can download the official firmware from lolinet , then use the lenovo/motorola smart assistant to flash it. It will wipe your device FYI. I've personally never done it so not sure the exact steps, but it can be done.
the LMSA can be found HERE
I've also heard of people putting the firmware file on the root of an SD card, then checking for system update in settings and it can get detected as a legitimate update (as it will be, lolinet files are official firmware dumps).
Also someone else has written an update script in THIS THREAD you can try if the above does not work, however try the official moto route before resorting to that as a last resort (also should/will work however).
Hope this helps.
(also i wouldnt be concerned about it being from Bulgaria and no updating flowing out from there. If its a reteu xt1965-3 youll be able to flash the 10 official update)
Click to expand...
Click to collapse
Thanks heaps for that. There are two versions of Android 10. Which one do I pick?
Yes I do have reteu xt1965-3. It's still actually stuck in January 2019 for the security patch

trent79 said:
Thanks heaps for that. There are two versions of Android 10. Which one do I pick?
Yes I do have reteu xt1965-3. It's still actually stuck in January 2019 for the security patch
Click to expand...
Click to collapse
Grab the XT1965-3_LAKE_RETEU_10_QPWS30.61-21-3 dated 2020-03-26 as that will have the Feb 2020 security patch. Good luck bud, let us all know how it goes for ya.

digitaljeff said:
Grab the XT1965-3_LAKE_RETEU_10_QPWS30.61-21-3 dated 2020-03-26 as that will have the Feb 2020 security patch. Good luck bud, let us all know how it goes for ya.
Click to expand...
Click to collapse
Good job, @digitaljeff! Fingers crossed!

@trent79, did you manage to get your phone updated?

Related

WP7 Nodo Update for Tmobile HD7

Any word on when we will be getting this for us Tmobile US users. Anxiously waiting for copy/paste funcitonality. Overall i like the phone, but some very spotty reception especially with 3g data connection.
I think as far as anyone knows the update is due to start rolling out from the 8th March... but it'll be the carriers that can delay it by a week or two
Yeah, I'm waiting for the update before I decide if I'm going to keep this HD7 or not. I love the big screen and I love the OS. But this phone has some serious reception issues. My Moto Defy and even my Nokia Nuron get much better reception in both voice and data. I'm not use to so many dropped called.
I hear ya, but wouldn't that be a carrier update, not NoDo that addresses these reception issues we have. Just thinking logically here, this is a software update, not radio or kernel correct? MS can't possibly know all the issues present for each carrier or phone that needs to be addresses. Soryr coming form android so maybe my understanding is incorrect.
JamesDax said:
Yeah, I'm waiting for the update before I decide if I'm going to keep this HD7 or not. I love the big screen and I love the OS. But this phone has some serious reception issues. My Moto Defy and even my Nokia Nuron get much better reception in both voice and data. I'm not use to so many dropped called.
Click to expand...
Click to collapse
I'm waiting with you. So far, the same disappointment. I also noted that prices have fallen significantly and people are getting rid of them.
It seems that as soon MS will do something good is this system will fail. Even though HTC has released several new models, but with Android on board.
HTC Europe v1.30 ROM was released over in the Mozart forums and build number confirmed final NoDo.
http://forum.xda-developers.com/showthread.php?t=984239
and this one:
http://forum.xda-developers.com/showthread.php?p=11917333#post11917333
I'm sure it's just a matter of hours for HD7... the pre-update went quick and smoothly, as well so should this one too.
Cheers
aquanaut88 said:
HTC Europe v1.30 ROM was released over in the Mozart forums and build number confirmed final NoDo.
http://forum.xda-developers.com/showthread.php?t=984239
and this one:
http://forum.xda-developers.com/showthread.php?p=11917333#post11917333
I'm sure it's just a matter of hours for HD7... the pre-update went quick and smoothly, as well so should this one too.
Cheers
Click to expand...
Click to collapse
Tmobile US sent you the pre-update?
Please confirm post above
Ya im confused too. I'm on Tmobile USA and didnt get a pre update yet.....
Please confirm/Explain
Me neither
From what I've gathered, the pre-update wasn't/isn't 100% necessary.
Any good news?
jimbonics said:
From what I've gathered, the pre-update wasn't/isn't 100% necessary.
Click to expand...
Click to collapse
the content of the update is necessary but the update process itself isn't because the contents of that update will be included in the NoDo update. Given the fact that the 8th was only a rumored date, I doubt its coming out today, but hey surprises are welcome!
Luisraul924 said:
the content of the update is necessary but the update process itself isn't because the contents of that update will be included in the NoDo update. Given the fact that the 8th was only a rumored date, I doubt its coming out today, but hey surprises are welcome!
Click to expand...
Click to collapse
i've been checking all day. nothing.
scriller said:
i've been checking all day. nothing.
Click to expand...
Click to collapse
same here... Ah well at least the fact that the update is out unofficially for dev/unlocked devices is a good sign.
devGOD said:
Tmobile US sent you the pre-update?
Click to expand...
Click to collapse
not I'm starting hate them
It's my understanding that the pre-update is not necessary. What T-mobile has done was include the pre-update WITH the NoDo update; this was noted as something carriers were allowed to do.
When does this combo update come? Who the hell knows.
nexus14 said:
It's my understanding that the pre-update is not necessary. What T-mobile has done was include the pre-update WITH the NoDo update; this was noted as something carriers were allowed to do.
When does this combo update come? Who the hell knows.
Click to expand...
Click to collapse
Microsoft themselves stated (while being scrutinized if carriers can block updates) that updates are bundled together by them (Microsoft) so that it won't have an effect on consumers who's carriers have blocked a previous update. The first update served two purposes: the first; was driver or firmware level upgrades that facilitate the upgrade process (which is why those small number of phones ended up bricking when the update went awry) the second was to see the worst case scenario that ended up happening to the Samsung phones. So to do list for initial update crossed out, time to release NoDo!
hope this helps
ej_424 said:
Any word on when we will be getting this for us Tmobile US users. Anxiously waiting for copy/paste funcitonality. Overall i like the phone, but some very spotty reception especially with 3g data connection.
Click to expand...
Click to collapse
http://www.wpcentral.com/trophy-and...=feed&utm_campaign=Feed:+wmexperts+(wpcentral) not sure if this will help probably not
check this link also this should get everyone on the right foot http://forum.xda-developers.com/showthread.php?p=10176994#post10176994
Can anybody confirm whether the radio & firmware updated ROM that XDA user Ansar posted over in the development section made it into the NoDo update ROM? I've heard good things about that radio update (saves battery, better signal etc.) and it'd be nice to know that we would also be receiving that updated radio and firmware.

My huawei p9 didn't get emui5 till now ?

I live in dubai and i own a huawei p9 my friends who have it already got emui5 and android7 but not me !! i have 4.1.2 and when i check for update it tells me no updates !! any idea
FueGoUB said:
I live in dubai and i own a huawei p9 my friends who have it already got emui5 and android7 but not me !! i have 4.1.2 and when i check for update it tells me no updates !! any idea
Click to expand...
Click to collapse
Same problem
I'm in the UK and still no update. Not sure if it's landed in the UK for anyone to be honest. All previous updates have been OTA and I've not tried to flash anything or root my phone. On the Three network. Still on 4.1 and EVA-L09C432B166
The rollout of V7 for the P9 in the UK is really weird... Some people have it and some dont. A guy on here said he got the update & was with Three and in the UK. Here we have someone saying the exact opposite.
Can anyone work out this complex rollout method?
I bought mine from O2, It was Unlocked and Unbranded. I too am waiting for the update although mine is currently on EVA-L09C432B182
tmohammad said:
The rollout of V7 for the P9 in the UK is really weird... Some people have it and some dont. A guy on here said he got the update & was with Three and in the UK. Here we have someone saying the exact opposite.
Can anyone work out this complex rollout method?
I bought mine from O2, It was Unlocked and Unbranded. I too am waiting for the update although mine is currently on EVA-L09C432B182
Click to expand...
Click to collapse
I'm on O2 UK too in the UK. No update for me either. I am on LO9C40B190. I emailed Huawei and got the usual speel about we understand your frustrations blah blah. They said they have released the update and it is now down to your carrier to release the update. Funny how O2 blame Huawei and then Huawei blame the carrier. I would just be happy to update manually with with a clear guide that should be provided and supported by Huawei.
Its rolling in batches(30000 i think)
But not via normal "settings->update" options but via HiCare, early access. So check that out few times a week. I got mine few weeks ago when I noticed info from HiCare.
I think its still in RC mode, so its not released fully.
PS. Please dont use such big font, especially in that style, I think even kids would not use ComicSans... especially in XDA forum...
So I think we just have to wait
Akinaro said:
Its rolling in batches(30000 i think)
But not via normal "settings->update" options but via HiCare, early access. So check that out few times a week. I got mine few weeks ago when I noticed info from HiCare.
I think its still in RC mode, so its not released fully.
PS. Please dont use such big font, especially in that style, I think even kids would not use ComicSans... especially in XDA forum...
Click to expand...
Click to collapse
So are you saying that Settings-Update is useless? The last OTA update I got (to B182) was thru this.
If I go into HiCare and select "Service", "OS update early adopters" it says "No Updates avialable"
If I go into HiCare and select "Me", "Check for updates" after checking it ells me "The current version is up to date"
Seems like Huawei are really confusing the hell out of people and making it as complicated as possible...
O2 are just as useless!
Apple have this properly sorted in that when its out, its out for everyone.
Can I ask everyone on O2 UK to email Huawei to ask about updates. If enough people ask they might lean on O2 to get there act together and release it.
tmohammad said:
So are you saying that Settings-Update is useless? The last OTA update I got (to B182) was thru this.
If I go into HiCare and select "Service", "OS update early adopters" it says "No Updates avialable"
If I go into HiCare and select "Me", "Check for updates" after checking it ells me "The current version is up to date"
Seems like Huawei are really confusing the hell out of people and making it as complicated as possible...
O2 are just as useless!
Apple have this properly sorted in that when its out, its out for everyone.
Click to expand...
Click to collapse
I didnt said its useless. Read whole post. I said that right now its in RC mode(""Release Candidate"", its version after beta just before official release). I said that because its look like that, im not expert in that topic.
And no Huawei dont confuse people, its more about XDA and we(users) confuse each other, because If official update would be OFFICIAL, you would get it via normal update release.
But right now its not official, just like name suggest, its: ""OS update early adopters"". So its LIMITED to batch of devices every few weeks(i think, its just look like that).
Because that how I got last update, via that option, just like that I checked HiCare and saw notification that there is early update for 30000 users.
Not to mention that if you have branded phone from operator... Huawei actually have nothing to do with your update, because... guess what? you bought branded phone so operator is responsible for your updates! Simple as HeII.
Also dont compare Android update to Apple update, because:
1. Apple have just one model of phone and tablet with about 4 version supported right now(older devices)
2. They have the same system design and functions, beside few separate features of newer devices.
3. Apple use their own chip, and have really small amount to things to update in terms of hardware
4. Android is open system used by about 200 companies that use dozens of different chips, thousands different component and thousand different system design and style.
5. Huawei compared to other brands its not that bad, and I actually rather wait few months to have polished system than, for example other companies that throw update "just to be first" and then they need to send dozen of fixes for major component of system.
Also we should get real, Android 6 is not that bad, so I seriously dont understand your hysteric desire for update.
Honestly after I updated to EMUI 5... i dont see real difference from 4.1.1 beside few new themes and few different(and actually weird) placement of few buttons.
Honestly you will spend 99% time using separate apps and games from market, so beside different number of system you will not see difference.
Thanks Akinaro for explaining that. Makes complete sense now.
I guess we just need to chill and wait for the "Official OTA release"
I'm more than happy with v6, however, when you see videos of the latest and greatest... You get tempted & impatient!
still nothing
L19c636b190
waiting and wating for nougat from asia

Where to find June update firmware?

I've been hunting to no avail to find the June firmware update.
I've looked in the places I usually find them posted.
Where might I find it?
Any help is appreciated.
Not yet available. Usually, at least 1 month behind.
jhedfors said:
Not yet available. Usually, at least 1 month behind.
Click to expand...
Click to collapse
Thank you, I guess that explains it.
I was pretty sure my phone was hounding me earlier this month to do an update. Currently running PPW29.69-39-2
Thanks again.
Please somebody let me know when (and where) it is available.
Sent from my moto x4 using Tapatalk
You probably have 1900-5/7 model. 1900-7 stuck on march security update and imho is EOL.

Question No December update, nor January. Is anyone else experiencing this?

I usually receive my updates around the 5th of the month. November 2022 was my last update. The phone was bought direct from Google unlocked. I use it on Consumer Cellular (AT&T). I've called google support and posted the issue on their community forum. Support said to factory reset but admitted they have no idea of what's going on. My post was locked in the community forum.
I saw on the XDA Pixel 5 forum that there was some issue with the releases but its not confirmed by Google.
I'm more concerned over security patches than bug fixes. My phone is working fine.
hi.
i bought my 5a, like you, from Google and unlocked.
i use it in Argentina.
i never received any communication about updates but i allways get my monthly update looking for it in:
config-system-system updates
try that way
right now i have all the updates, the last is January 5
I also am stuck on Nov 5 with a phone bought direct from Google. I am on Mint (T-Mobile MVNO).
Manually re-checking in system - system updates - check for updates reports that it is up to date.
miguelAr9 said:
hi.
i bought my 5a, like you, from Google and unlocked.
i use it in Argentina.
i never received any communication about updates but i allways get my monthly update looking for it in:
config-system-system updates
try that way
Click to expand...
Click to collapse
Yes, I too look for my monthly updates in the path you describe. At least twice per day.
lightuser said:
I also am stuck on Nov 5 with a phone bought direct from Google. I am on Mint (T-Mobile MVNO).
Manually re-checking in system - system updates - check for updates reports that it is up to date.
Click to expand...
Click to collapse
Yep, same here. Just checked and says I'm up to date with the November update.
i don´t know how your cell companies work with google, but i knew that in other brands of phones there were different kind of updates, direct for the unlocked phones, with the cell companies attempt to intercept those updates to modify it, perhaps something has changed after November update giving them the control.
my cell company does not interfere.
did you ask the operators?
miguelAr9 said:
i don´t know how your cell companies work with google, but i knew that in other brands of phones there were different kind of updates, direct for the unlocked phones, with the cell companies attempt to intercept those updates to modify it, perhaps something has changed after November update giving them the control.
my cell company does not interfere.
did you ask the operators?
Click to expand...
Click to collapse
My company doesn't gatekeep updates on any phones on their network.
mikehd1959 said:
I usually receive my updates around the 5th of the month. November 2022 was my last update. The phone was bought direct from Google unlocked. I use it on Consumer Cellular (AT&T). I've called google support and posted the issue on their community forum. Support said to factory reset but admitted they have no idea of what's going on. My post was locked in the community forum.
I saw on the XDA Pixel 5 forum that there was some issue with the releases but its not confirmed by Google.
I'm more concerned over security patches than bug fixes. My phone is working fine.
Click to expand...
Click to collapse
I'm still on December 5th security update and November 1st Google Play system update on my Pixel 7
Like others, I bought my Pixel 5 unlocked, direct from Google.
The last update I received was November 2022. Typically, on the 5th of the month or so, I could pop into settings and check for update and it would be there.
I saw reports on several sites of an issue with the Dec update on 5 and 5a phones - some getting bricked - and so I didn't so much mind never getting that update. BUT, this was a pricey phone, and I buy from Google specifically to get 3 years of monthly security (and feature) updates.
Google NEEDS to provide some manner of explanation. If they would just state that there's an issue and they are working to address it, just that acknowledgement would be appreciated.
mikehd1959 said:
I usually receive my updates around the 5th of the month. November 2022 was my last update. The phone was bought direct from Google unlocked. I use it on Consumer Cellular (AT&T). I've called google support and posted the issue on their community forum. Support said to factory reset but admitted they have no idea of what's going on. My post was locked in the community forum.
I saw on the XDA Pixel 5 forum that there was some issue with the releases but its not confirmed by Google.
I'm more concerned over security patches than bug fixes. My phone is working fine.
Click to expand...
Click to collapse
Yes, I have the same problem, no update on my 5a since Nov 5th.
Googles lame "support" function can be reliably counted on to punt with a factory reset recommendation whenever they don't know the answer. The next suggestion will be to exchange the phone under warranty. Of course, if it is no longer under warranty then you are SOL
Has Google head Sundar Pichai laid off the help to save some $$?
Both of my Pixel 5As on Google Fi never updated beyond November. I finally gave up and sideloaded the January OTA on mine. My wife is still stuck on November on hers.
skeeterfood said:
Both of my Pixel 5As on Google Fi never updated beyond November. I finally gave up and sideloaded the January OTA on mine. My wife is still stuck on November on hers.
Click to expand...
Click to collapse
Have you had any issues with the January OTA?
skeeterfood said:
Both of my Pixel 5As on Google Fi never updated beyond November. I finally gave up and sideloaded the January OTA on mine. My wife is still stuck on November on hers.
Click to expand...
Click to collapse
Can you give more info here? Is there a way to safely download and apply the update or does it involve a reset and firmware install?
I went through the google support chat and ended with them pointing me to https://pixelrepair.withgoogle.com/carrier_selection to "manually install the system update". I haven't pursued it yet, because it talks about doing a backup and restore and I'm not looking forward to that...
I'm not sure my app state will be preserved and it will be a hassle to go through other recovery processes for some of them.
I am a Linux user and relatively clueful about computers, but naive about Android. I think I'd be able to follow some ADB command steps, but I get put off by web discussions around Android that expect folks to download from sketchy looking file-share sites and blindly trust whatever is in them
FWIW, I tried to follow the support advice at the pixelrepair carrier selection link above. After wiping and reinstalling my phone using the appropriate "USA Others" carrier choice, it left me with the exact same TP1A.221105.002 build number I had before and the same problem of showing up to date with Nov 5.
So a big waste of time and the incomplete backup/restore I expected means I get to piece back together a number of extra app accounts etc...
Edit: the next support reply just says something similar to what others said above...
Thanks for trying the steps. Our most recent Pixel update will be deployed at a later date for a small subset of Pixel 5 and Pixel 5a (5G) users. We are currently re-evaluating the build before distribution to this group.
Click to expand...
Click to collapse
mikehd1959 said:
Have you had any issues with the January OTA?
Click to expand...
Click to collapse
I haven't noticed any new issues. The Bluetooth connections to my Garmin watch and Dexcom CGM are still a little flakey sometimes, but they have been since the upgrade to Android 13, so nothing new there.
I figured Google would have pulled the OTA images off the official website if there was a big enough problem.
There have been reports of the OTA causing the black screen death, but I thinks it's just coincidental and the phone was going to die anyway. I decided I might as well get the repair/replacement over now before they end the extended warranty for it.
FWIW, mine got an update today and so went straight from Nov to Feb 5 patch level.
lightuser said:
FWIW, mine got an update today and so went straight from Nov to Feb 5 patch level.
Click to expand...
Click to collapse
Thanks for the heads up. I just checked and my 5a is now preparing for system update.
You can ADB sideload updates, even on a locked bootloader, without wiping your device. If this ever happens again and you're months behind on the update, just sideload it rather than being at the mercy for Google to actually push out the update to your phone. Instructions: https://developers.google.com/android/ota
Dopamin3 said:
You can ADB sideload updates, even on a locked bootloader, without wiping your device. If this ever happens again and you're months behind on the update, just sideload it rather than being at the mercy for Google to actually push out the update to your phone. Instructions: https://developers.google.com/android/ota
Click to expand...
Click to collapse
Yes, that's always an option, however, there was enough internet chatter about it being deliberately withheld, or causing issues with phones that I was reluctant to take that path.
Google's silence on these topics doesn't help.
It seems to be happening again in March - the phone does not find an update either manually or automatically. There are March images, Factory and Full OTA, available on Google's site though. I'm wondering if there is a reason to not install the update with Fastboot. This is all very odd.

What could be blocking firmware updates?

I have the SM-781U AT&T locked model. The last OTA update it's received was June 2022. Up until that point it got them like clockwork.
Anyone know of common things that could be preventing OTA updates? I may have disabled something that is needed, though as far as I remember, I hadn't really been disabling stuff since the first month or so I had the phone, in 2021.
I tried doing a logcat when requesting an update check, but nothing jumped out at me. If anyone has anything to look for there, I will try it again!
jdock said:
I have the SM-781U AT&T locked model. The last OTA update it's received was June 2022. Up until that point it got them like clockwork.
Anyone know of common things that could be preventing OTA updates? I may have disabled something that is needed, though as far as I remember, I hadn't really been disabling stuff since the first month or so I had the phone, in 2021.
I tried doing a logcat when requesting an update check, but nothing jumped out at me. If anyone has anything to look for there, I will try it again!
Click to expand...
Click to collapse
hello colleague
we are almost the same, I have G781U Unlocked. (TMB)
but all the updates I have to do by pc odin.
I'm about to install the February patch but with the DSH system.
I already tried with USC - TMB
but the updates via ota never arrive.
I had looked into the Odin method, didn't find AT&T G781U firmware (only G78U1) and I don't want to lose anything like hotspot, wifi calling, or visual voicemail, so I haven't taken that plunge yet.
jdock said:
I had looked into the Odin method, didn't find AT&T G781U firmware (only G78U1) and I don't want to lose anything like hotspot, wifi calling, or visual voicemail, so I haven't taken that plunge yet.
Click to expand...
Click to collapse
Luck
if someone can say why not, we get the update via ota.
If you can not fisn the firmware on Frija or samfirm, it does not exist for your csc and/or model. You can flash another csc using Odin without disabling Knox.
jdock said:
I had looked into the Odin method, didn't find AT&T G781U firmware (only G78U1) and I don't want to lose anything like hotspot, wifi calling, or visual voicemail, so I haven't taken that plunge yet.
Click to expand...
Click to collapse
Here is a link with android 13 special for ATT Blocked
G781u1
Google Drive - Virus scan warning
drive.google.com
Just to say youbare not alone
jdock said:
I have the SM-781U AT&T locked model. The last OTA update it's received was June 2022. Up until that point it got them like clockwork.
Anyone know of common things that could be preventing OTA updates? I may have disabled something that is needed, though as far as I remember, I hadn't really been disabling stuff since the first month or so I had the phone, in 2021.
I tried doing a logcat when requesting an update check, but nothing jumped out at me. If anyone has anything to look for there, I will try it again!
Click to expand...
Click to collapse
Has anyone figured this out yet? My AT&T S20 FE SM-781U hasn't received an update for 13, not to mention, my last security patch was October last year.
Is there some sort of base Android 13 that can be downloaded and manually installed? If there is and I can find out how to install it, I will do it haha.
oxmoses said:
Has anyone figured this out yet? My AT&T S20 FE SM-781U hasn't received an update for 13, not to mention, my last security patch was October last year.
Is there some sort of base Android 13 that can be downloaded and manually installed? If there is and I can find out how to install it, I will do it haha.
Click to expand...
Click to collapse
Check if there is any new firmwar on Frija or Samfw
Arealhooman said:
Check if there is any new firmwar on Frija or Samfw
Click to expand...
Click to collapse
Not that I could find (Also, sorry about the slow to reply thing haha) It's driving me insane because
my last update of anything, was in Oct 2022 when I got Oct security update.
Seems like everyone is getting this update around the globe. I can't afford to buy a newer phone, so
I really want this one to last as long as possible. But I am pushing it to have so much important and
sensitive information, on a phone that hasn't updated the security in 6 months haha.
I haven't installed a custom Rom in years, all the way back in something like, Galaxy 7+ (I am not 100%
certain on that) and it would destroy me to brick my phone, or lose very important information.
With that said though... Are there custom Android 13 Roms floating around now? I am not very good at
navigating these forums and finding correct info. I'm older and have Early Onset Alzheimer's, which at the
moment, isn't to big of an issue. But, it does make tasks like these much harder than they use to be.
But I am desperate and I know I have got to get this updated for my security and welfare. As I said, there's
no way I can't afford another phone, not even used or refurbished. So, at the moment, I sorta have
my hands tied. I am sure there's a thread somewhere with the answers, but after weeks, I cannot find
a thread, speaking on this situation.
If someone could at least point me in the right direction, I would really appreciate it.
Thanks for the reply above.
oxmoses said:
Not that I could find (Also, sorry about the slow to reply thing haha) It's driving me insane because
my last update of anything, was in Oct 2022 when I got Oct security update.
Seems like everyone is getting this update around the globe. I can't afford to buy a newer phone, so
I really want this one to last as long as possible. But I am pushing it to have so much important and
sensitive information, on a phone that hasn't updated the security in 6 months haha.
I haven't installed a custom Rom in years, all the way back in something like, Galaxy 7+ (I am not 100%
certain on that) and it would destroy me to brick my phone, or lose very important information.
With that said though... Are there custom Android 13 Roms floating around now? I am not very good at
navigating these forums and finding correct info. I'm older and have Early Onset Alzheimer's, which at the
moment, isn't to big of an issue. But, it does make tasks like these much harder than they use to be.
But I am desperate and I know I have got to get this updated for my security and welfare. As I said, there's
no way I can't afford another phone, not even used or refurbished. So, at the moment, I sorta have
my hands tied. I am sure there's a thread somewhere with the answers, but after weeks, I cannot find
a thread, speaking on this situation.
If someone could at least point me in the right direction, I would really appreciate it.
Thanks for the reply above.
Click to expand...
Click to collapse
If this device has more updates, but not in your region, just flash a different csc. Do you see any update with a different csc. I have some devices on android 9, so it’s rlly no biggie if there is no more.

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