G977N (KOO version) how to active 5G - Samsung Galaxy S10 5G Questions & Answers

G977N can't active 5G,
How to do can active?

fuksun said:
G977N can't active 5G,
How to do can active?
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Buying a different version device. No other way.

you can activate by contacting your provider, and asking them to activate your 5G capabilities. A $10(per month) charge will appear on your bill. The 5G display on top of phone will appear when the area you are in an area(only a limited number of cities) that has 5G. Your phone will automatically change back and forth.

vegasextreme said:
you can activate by contacting your provider, and asking them to activate your 5G capabilities. A $10(per month) charge will appear on your bill. The 5G display on top of phone will appear when the area you are in an area(only a limited number of cities) that has 5G. Your phone will automatically change back and forth.
Click to expand...
Click to collapse
On the KOO version you MUST use a korean usim, otherwise you will never enable 5G network.

Related

No 5G connection

Just got my Pixel yesterday, noticed that I don't have any sign of 5G connection even if I have everything activated on my sim and used 5g in my area with a Huawei P40 Pro....
I noticed, when I accessed the *#*#4636#*#* menu that it shows my sim card as sim2. I know that on second sim there's no 5g and I wonder if that's the problem. If it is, is there a way I can solve it and make the phone see my sim (physical, and my only sim) as sim 1?
NR => 5G
https://en.wikipedia.org/wiki/5G_NR
cheptii said:
NR => 5G
https://en.wikipedia.org/wiki/5G_NR
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I know that. But it doesn't connect to the 5G network, even if the phone itself is set up to use NR, LTE and all the stuff there. It stays connected to LTE only.
balenax said:
I know that. But it doesn't connect to the 5G network, even if the phone itself is set up to use NR, LTE and all the stuff there. It stays connected to LTE only.
Click to expand...
Click to collapse
Do you have a 5G tower near where you live? (under Set preferred network type you can set only NR and test it)
cheptii said:
Do you have a 5G tower near where you live? (under Set preferred network type you can set only NR and test it)
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Click to collapse
Yes, tested with P40 Pro, working. Here's the Pixel
https://support.google.com/pixelphone/answer/9449293?hl=en
Do you have both SIM activated? It says "Pixel 5 and Pixel 4a (5G) phones with two SIMs in use will fall back to 4G networks. To connect to 5G networks, temporarily turn off the SIM that isn't set to use data."
cescman said:
https://support.google.com/pixelphone/answer/9449293?hl=en
Do you have both SIM activated? It says "Pixel 5 and Pixel 4a (5G) phones with two SIMs in use will fall back to 4G networks. To connect to 5G networks, temporarily turn off the SIM that isn't set to use data."
Click to expand...
Click to collapse
Nope, I don't have both SIM activated. I only have a physical SIM that's in the phone, no Esim and still, it shows it's SIM 2. That's why I asked if I could reset or something and make the only sim I use SIM1, I suspect it has something to do with the phone keeping 5G off for it.
Hello balenax
I have the same issue I am based in Kuwait. They told me that my carrier needs to do some configurations with the manufacturer (Google) and then google will enable it with a software update. The physical sim I installed says Sim 2 similar to yours and once I tell it to use NR only the Network goes away instantly. I will play with 2nd sim and tell you if something happens. Please do update me if you try something
awet86 said:
Hello balenax
I have the same issue I am based in Kuwait. They told me that my carrier needs to do some configurations with the manufacturer (Google) and then google will enable it with a software update. The physical sim I installed says Sim 2 similar to yours and once I tell it to use NR only the Network goes away instantly. I will play with 2nd sim and tell you if something happens. Please do update me if you try something
Click to expand...
Click to collapse
Yes, I think it's similar to OnePlus 8, the 5G connecting is enabled only for some carriers. It's a matter of time (hopefully) but I'm afraid they won't do that for unsupported countries (I'm from Romania and Pixel is not sold here officially).
Our best bet is root and edit the carrier policy files, just as on OnePlus.
I'm not that eager to do that, I'll wait for a while and see, maybe it will be solved by Google and operators.
balenax said:
Yes, I think it's similar to OnePlus 8, the 5G connecting is enabled only for some carriers. It's a matter of time (hopefully) but I'm afraid they won't do that for unsupported countries (I'm from Romania and Pixel is not sold here officially).
Our best bet is root and edit the carrier policy files, just as on OnePlus.
I'm not that eager to do that, I'll wait for a while and see, maybe it will be solved by Google and operators.
Click to expand...
Click to collapse
Yes it's the same for all 5g Androids and unsupported countries, unfortunately. It is really frustrating since the bands are supported. Only Samsung, Apple, and Huawei devices are supported everywhere since they make deals with everyone. I hope this 5g mess gets fixed soon. I am not a fan of rooting my Pixel. I am hoping it will be fixed by beg on Next Year. I just tried installing an esim but it shows up as sim 3 so there seems to be something blocking the use of sim 1. It would be interesting if someone with 5g working to give us a screenshot of the Phone info I suspect that they will be on Sim 1 . If yes is it region locked!
Got 5G working via this tutorial. In Finland Elisa operator. Thanks so much. I also installed magisk module. Btw Im on Proton android 12.
kade78 said:
Got 5G working via this tutorial. In Finland Elisa operator. Thanks so much. I also installed magisk module. Btw Im on Proton android 12.
Click to expand...
Click to collapse
What tutorial are you referring to? Is this a Magisk zip?
elong7681 said:
What tutorial are you referring to? Is this a Magisk zip?
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Click to collapse
*#*#4636#*#* -> enable DSDS
Yes it's magisk zip. Not sure it is needed. I disabled it after upgraded to latest Proton rom.

General U1 firmware on AT&T Device - ATT Calling Features

I have consistently used unlocked devices on the AT&T network OR used U1 firmware on a U-original based carrier device. In the past I have had to flash additional things to the U1 firmware to get VoLTE or WiFi Calling on AT&T. To do that I would flash the U1 firmware and then flash the U Home CSC
BUT -- good news (this is the first Samsung device to do this for me) the ATT calling features (VoLTE and WiFi Calling) work right out of the box for my Unlocked Ultra !!
Wow.! Great to hear. I was going to get the ATT S21 Ultra in 512GB but they were sold out at Samsung, so I got the unlocked version. I am glad to know I won't have to jump through a bunch of hoops to get those features. Now on to get a working Gcam and debloat things I don't need
jcrompton said:
I have consistently used unlocked devices on the AT&T network OR used U1 firmware on a U-original based carrier device. In the past I have had to flash additional things to the U1 firmware to get VoLTE or WiFi Calling on AT&T. To do that I would flash the U1 firmware and then flash the U Home CSC
BUT -- good news (this is the first Samsung device to do this for me) the ATT calling features (VoLTE and WiFi Calling) work right out of the box for my Unlocked Ultra !!
Click to expand...
Click to collapse
does 5g work? my wifi calling works, but no 5g I had Tmobile and I had 5g with my S21 ultra, I have ATT`s best prepaid plan to have 5g access and have nothing, I contacted ATT and they had to make a service ticket and send it to there Network team he said and they would have to provision it for 5g, I did find a ATT document and shows I should get 5G, see link
https://www.att.com/ecms/dam/att/consumer/help/pdf/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf
2003vstrom said:
does 5g work? my wifi calling works, but no 5g I had Tmobile and I had 5g with my S21 ultra, I have ATT`s best prepaid plan to have 5g access and have nothing, I contacted ATT and they had to make a service ticket and send it to there Network team he said and they would have to provision it for 5g, I did find a ATT document and shows I should get 5G, see link
https://www.att.com/ecms/dam/att/consumer/help/pdf/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf
Click to expand...
Click to collapse
My 5g works. When I got the Note last year my 5g didn't work. The problem was that ATT had to put me on a 5g plan to actual provision it. Were you for sure on a 5g plan?
It works on my U1 S21 Ultra for sure
jcrompton said:
My 5g works. When I got the Note last year my 5g didn't work. The problem was that ATT had to put me on a 5g plan to actual provision it. Were you for sure on a 5g plan?
It works on my U1 S21 Ultra for sure
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Click to collapse
you have the factory unlocked s21 ultra right from Samsung.com? I`m on the highest cost prepaid plan for 75.00 one that's the only prepaid plan that offers 5g service, so they have started service ticket to get it fixed, so we`ll see, I just switched from tmobile to ATT yesterday.
2003vstrom said:
you have the factory unlocked s21 ultra right from Samsung.com? I`m on the highest cost prepaid plan for 75.00 one that's the only prepaid plan that offers 5g service, so they have started service ticket to get it fixed, so we`ll see, I just switched from tmobile to ATT yesterday.
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Send me a pic of your APN info
jcrompton said:
Send me a pic of your APN info
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yeah I had forgotten about the APN, I use to change this before on other phones I had with ATT, my is Nextgenphone APN, I tired the enhanced one and it will not allow me to add it, so it must be something on the end of ATT network, I still haven't heard about my open service ticket to get this fixed, I`ll post up my APN in a while.
2003vstrom said:
yeah I had forgotten about the APN, I use to change this before on other phones I had with ATT, my is Nextgenphone APN, I tired the enhanced one and it will not allow me to add it, so it must be something on the end of ATT network, I still haven't heard about my open service ticket to get this fixed, I`ll post up my APN in a while.
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Click to collapse
So here's what I know from prior experience. You are on the wrong plan. As so as ATT puts you on the right plan your APN will immediately automatically change and 5g will work if it's available. Check out a thread in the Note 20 forum. It happened to me and a couple others as 5g was rolling out esp to us looking term ATT users
yeah I`m on the correct plan, I think they never finished setting my service up correctly, I had just called ATT again, then he said we would
jcrompton said:
So here's what I know from prior experience. You are on the wrong plan. As so as ATT puts you on the right plan your APN will immediately automatically change and 5g will work if it's available. Check out a thread in the Note 20 forum. It happened to me and a couple others as 5g was rolling out esp to us looking term ATT users
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Click to collapse
well I called ATT like 10 mins ago to find out why I`m still not getting 5G, I told him I try to enter the ATT enhancedphone APN and it wouldn`t save in my phone, so goes well lets go to the APN settings, so I went to the APN settings, low behold the the APN had automatically changed to the ATT enhancedphone APN, so as soon I saw that, I turned off my wifi and boom I had 5G, I know I had the unlimited plus prepaid plan that`s the only plan that allows 5g access, I`m thinking my plan wasn`t fully set up correctly on ATT end, but its fixed now Thanks for the info.
Do you guys actually have VoLTE working on the S21 Ultra unlocked? I don't have any options for VoLTE on mine.
WiFi calling showed up for me when I got the phone but not VoLTE. I went to the AT&T store and got a new SIM card because the WiFi calling wouldn't actually operate. This fixed WiFi calling but still no dice on the VoLTE. I also switched to a 5G plan which works as well, but that didn't resolve VoLTE either.
pantsoftime said:
Do you guys actually have VoLTE working on the S21 Ultra unlocked? I don't have any options for VoLTE on mine.
WiFi calling showed up for me when I got the phone but not VoLTE. I went to the AT&T store and got a new SIM card because the WiFi calling wouldn't actually operate. This fixed WiFi calling but still no dice on the VoLTE. I also switched to a 5G plan which works as well, but that didn't resolve VoLTE either.
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Click to collapse
I agree that I didn't see the volte setting but I'm assuming since all calls will be digital in the future the setting well be superfluous
But anyway here is a call with internet usage in the background and a internet check without call. The speed and LTE indication remains the same demonstrating volte is working
jcrompton said:
My 5g works. When I got the Note last year my 5g didn't work. The problem was that ATT had to put me on a 5g plan to actual provision it. Were you for sure on a 5g plan?
It works on my U1 S21 Ultra for sure
Click to expand...
Click to collapse
I had the exact same experience. They had to change my plan to a 5g one, and suddenly I had everything 5g.
jcrompton said:
I agree that I didn't see the volte setting but I'm assuming since all calls will be digital in the future the setting well be superfluous
But anyway here is a call with internet usage in the background and a internet check without call. The speed and LTE indication remains the same demonstrating volte is workingView attachment 5221945View attachment 5221947
Click to expand...
Click to collapse
+1
I don't have a volte setting, but volte works. Considering there's no reason for me to ever turn it off, it doesn't bother me that the option isn't there.

Question No 5G

i cannnot get 5G with my X3 pro ,
only 4 G +, i have global Version , i am from Austria (Magenta) ,with my iPhone 12 there ist no Problem with 5G, what can i do, regards Nico
Ask your carrier. Your phone might not be yet supported by the carrier when it comes to 5G. Usually carriers support firstly iphones and samsung phones....then over time the compatibility is extended to other phones.
In addition double check if you have 5G enabled:
Settings -> sim cards & mobile data -> choose SIM -> Preferred network type.
You can also get a SIM replacement (even if 5g was working on iphones it might not on other phones due to some SIM incompatibilities)
thank you for your Information
ich found it on Reddit
i have 5G now , I am very happy now
Thanks very much. This helped me, too!!!
I envy you, I am very often in the countryside, father is a farmer. Therefore, my maximum is 4g.
nico1885 said:
ich found it on Reddit
i have 5G now , I am very happy now
Click to expand...
Click to collapse
Does it also enable 5G SA (Standalone)?
@nico1885 what did you do to enable 5G?
I have a similar problem, I have a dual sim UK BT + Vodaphone although my issue is with the BT sim (standalone or in dual sim). I can get 5G on the BT sim when I swap the sim in and install the APN, sometime later 5G goes away and 4G is all I can get. Strangely this happens on my Find X2 too, I have no problem with 5G on the (many) phones I have. Vodafone seems to get 5G all the time. The BT sim is 5G ready.
Not sim settings have the 5G/4G/3G setting......but once 5G goes away it doesn't come back until I provoke it by say swapping sim1 to sim2...but it will go away at some time
Does it enable 5G STDNOL???
STDNOL, do you mean SYMBOL?
Yes it does show the 5G symbol for the time 5G is on, then 4G/4G+
5G network can only be enjoyed if it's available in your region. Kindly contact your Mobile Operator to check if 5G is available.
i am oppo user but my country have no sppoted 5G technology: Minecraft

Question Mi 11 ultra no 5G cellular network [ stock global ]

Hello everyone,
I've just upgrade my plan to have 5G support, but the phone does't pick it up ( the carrier says it's ok )..
I also searched manually for networks and I find every network even from other provider but NOT a single one with 5G.
obviously I am in a 5G area, center of Milan, and sim slot 1 ( but I recall that was dual 5G, no? )
It's a bug, broken or I played with some setting disabling 5G?
thanks
EDIT: SEEMS LIKE THAT switching preferred types, airplane mode, while outdoor made the phone to connect t o a 5G antenna...
funny note, it's slower that 3g: 5.69mps/0.59mbps
Might need to enable it
speedtripler said:
Might need to enable it
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Click to collapse
you mean preferred network type? always been in 5G
Try to reset apn configuration and all kind of connection, then switch off the phone for 1 minute and reswitch it on
bob8x said:
funny note, it's slower that 3g: 5.69mps/0.59mbps
Click to expand...
Click to collapse
If you have the chinese model (not EU or global) you might have some 5G band limitations, and it's also to be taken into consideration which bands your operator is using in your area.

Question Origin OS and enabling 5G outside of China

Hello guys,
So I've imported a Vivo X Fold from HK and I was wondering how do I enable the 5G bands? I've seen this thread for Samsung, is there perhaps a similar method or something else to do for Vivo?
(Of course, I checked, my carrier is using bands supported by the Vivo X Fold)
Thanks!
I've just imported the Vivo X Note from HK and it has the identical Origin OS Ocean firmware and the same radio hardware and frequency bands as the Vivo X Fold. I just plugged in the Sim Card I had been using in my Samsung Galaxy Note 20 Ultra, and voila, I had 5G service. I had the same question as you, because sitting in my study at home my phone displayed 4G+ at the top, but the other day I put it in the car cradle and as I drove down the street it switched to 5G. I then realized that my house is not within transmitting distance of the local 5G tower, but many other areas of the city I live in are. As a brand new technology 5G coverage is not as broad as 4G.
Xharyel said:
Hello guys,
So I've imported a Vivo X Fold from HK and I was wondering how do I enable the 5G bands? I've seen this thread for Samsung, is there perhaps a similar method or something else to do for Vivo?
(Of course, I checked, my carrier is using bands supported by the Vivo X Fold)
Thanks!
Click to expand...
Click to collapse
Not sure if this helps you but I ordered mine from China. I live in the Netherlands and 5G worked "out of the box".
There is actually a setting on the phone that is off by default. Settings/Mobile Networks/Sim has a toggle for 5G. I toggled it on and had a 5G connection (Canada) right away. The options that appear in that Sim submenu, however, are activated by inserting your carrier's Sim card. If your carrier supports the Vivo X Note or Vivo X Fold for 5G, VoLTE, and WiFi Calling, you will see three toggles there - one for each. In my case I only have the toggle for 5G, no VoLTE or WiFi Calling settings because my carrier will only provision those services for phones that it sells. If you go to that submenu and don't see the toggle to turn 5G on, then you may need to get a new Sim card from your carrier. Some carriers require the use of a new 5G Sim card, others allow 5G with an ordinary LTE Sim card.
I am using the X Fold on T-Mobile USA, while the 5G icon is showing when I go into System management≥ Status Info≥ SIM 1 Status it's only displaying my phone as connected to LTE and shows as having no signal for NR. From running speed test I can confirm I'm getting the same speeds as my Xiaomi Mi 11 Ultra which only runs on LTE. I have T-Mobiles 5G home internet where I get 400+ download speeds so 5g coverage isn't an issue in my area.
T-Mobile's "5G Home Internet" uses a Wi-Fi Gateway (combination modem and router) that connects to T-Mobile nationwide XR (extended range) 5G towers which broadcast on 5G frequency n71. The Vivo X Fold can't connect to these towers. It can connect on 5G frequencies n1, n2, n3, n5, n7, n8, n12, n20, n28, n38, n40, n41, n66, n77, n78, and n79, but not n71. T-Mobile has put up a few Ultra Capacity (UC) 5G towers in big cities and if you are range of one of these your Vivo X Fold will connect on 5G n41 and display "5G UC" when it connects. These new towers also broadcast on 5G n258, n260, and n261, but the Vivo X Fold won't connect on those frequencies. So long story short - your T-Mobile Wi-Fi Gateway will connect to 5G n71, but your Vivo X Fold won't, and unless you are within range of one of the new 5G UC towers your calls will connect on 4G.
I am aware, I am in NYC my TMo gateway is connected to N41. The tower is across the street from me. Here what I see on my phone.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Odd that your phone is displaying the 5G symbol (as well as VoLTE 'HD') when your Sim Status signal strength shows 0 for NR (5G), but is showing a strong 4G signal. I wonder what triggers the 5G symbol when you clearly aren't receiving a 5G signal. Have you used a signal diagnosis app like OpenSignal to see what is broadcasting in your neighborhood?
frcraig said:
Odd that your phone is displaying the 5G symbol (as well as VoLTE 'HD') when your Sim Status signal strength shows 0 for NR (5G), but is showing a strong 4G signal. I wonder what triggers the 5G symbol when you clearly aren't receiving a 5G signal. Have you used a signal diagnosis app like OpenSignal to see what is broadcasting in your neighborhood?
Click to expand...
Click to collapse
Everything except mmWave. If you have the phone and T-Mobile service are you running into the same issues?
I'm leaning towards following this tutorial as this is a Chinese phone and 5G might not be configured to work in the US.
Modify OnePlus 7 Pro 5G, 8 and 8 Pro, 9 and 9 Pro NR/LTE-A band combos - MT-TECH.FI
On this instruction we will modify OnePlus 7 Pro 5G, 8 and 8 Pro band combo profiles with Qualcomm software. OnePlus has limited 5G access and 4G+/LTE+ Carrier Aggregation combinations and this instruction help you to unlock. However this instruction doesn’t unlock hardware defined combinations...
mt-tech.fi
I think you have hit the nail on the head. Countries and telecom carriers had the choice of deploying 5G NSA (not stand alone) or 5G SA (stand alone) technology. 5G NSA provides a 5G signal that piggyback's on a 4G signal and actually relies on an already established 4G infrastructure (towers, servers, switches, etc.). For a 5G phone to work on a 5G NSA network, the phone must have both the radio bands for the 5G frequency, and for the underlying 4G frequency that is necessary for the 5G NSA to work. Most American carriers opted for mmwav 5G NSA technology. On T-Mobile, therefore, your Vivo X Note or Vivo X Fold are 5G SA and 5G NSA compatible, but because T-Mobile uses 5G NSA the phone must not only be capable of connecting on T-Mobile's 5G frequency, but also on the 4G frequency that its 5G frequency piggybacks off. That 4G frequency for T-Mobile is LTE 71, which the Vivo X series doesn't have. I'm in Nova Scotia where my carrier (Rogers) built a 5G SA (stand alone) network, so as long as I can connect on one of its three 5G frequencies (I can connect on two) then I don't have to worry about the phone also connecting on an underlying 4G frequency. But unlike T-Mobile, my carrier won't provision VoLTE for my Vivo X Note, so all my voice calls drop to 3G. If T-Mobile followed my carriers policy you wouldn't be able to place any phone calls because you have shut down your 3G towers. So I have 5G for data (downloads, streaming, etc.) but 3G for voice calls, and you have 4G for data and voice, but no 5G.
frcraig said:
I think you have hit the nail on the head. Countries and telecom carriers had the choice of deploying 5G NSA (not stand alone) or 5G SA (stand alone) technology. 5G NSA provides a 5G signal that piggyback's on a 4G signal and actually relies on an already established 4G infrastructure (towers, servers, switches, etc.). For a 5G phone to work on a 5G NSA network, the phone must have both the radio bands for the 5G frequency, and for the underlying 4G frequency that is necessary for the 5G NSA to work. Most American carriers opted for mmwav 5G NSA technology. On T-Mobile, therefore, your Vivo X Note or Vivo X Fold are 5G SA and 5G NSA compatible, but because T-Mobile uses 5G NSA the phone must not only be capable of connecting on T-Mobile's 5G frequency, but also on the 4G frequency that its 5G frequency piggybacks off. That 4G frequency for T-Mobile is LTE 71, which the Vivo X series doesn't have. I'm in Nova Scotia where my carrier (Rogers) built a 5G SA (stand alone) network, so as long as I can connect on one of its three 5G frequencies (I can connect on two) then I don't have to worry about the phone also connecting on an underlying 4G frequency. But unlike T-Mobile, my carrier won't provision VoLTE for my Vivo X Note, so all my voice calls drop to 3G. If T-Mobile followed my carriers policy you wouldn't be able to place any phone calls because you have shut down your 3G towers. So I have 5G for data (downloads, streaming, etc.) but 3G for voice calls, and you have 4G for data and voice, but no 5G.
Click to expand...
Click to collapse
Are you able to manually turn VoLTE on with the code *#*#86583#*#*? There is also an option to turn on VoNR in developer settings.
minhajmsd1 said:
Are you able to manually turn VoLTE on with the code *#*#86583#*#*? There is also an option to turn on VoNR in developer settings.
Click to expand...
Click to collapse
Thank you for sharing this. I used the dialer code and it gave me the option to enable VoNR (although it didn't give an option for VoLTE). I enabled VoNR but while my phone shows I'm receiving 5G, when I place a voice call it still drops to 3G or H. I phoned my carrier, and they told me they have added the IMEI of my Vivo X Note to the line and have provisioned VoLTE, but I don't believe them. When I called them the other day they told me if I wanted VoLTE I would have to purchase the device from them. After enabling VoNR with the dialer code I can go into developer settings and there I see that it is toggled on, but the Settings/Mobile Networks/Sim 1 submenu still just shows the toggles for "enable 5G" and "enable data roaming", both of which are turned on. I just don't have the "enable VoLTE" option there. If I was rooted I would force the option to appear by editing my build prop, but I don't think anyone has figured out how to root the X Note or X Fold yet. Someone is working on root for the X70pro and they have successfully flashed FunTouch on the CN Origin OS Ocean model, but trying their experimental method on my new Vivo X Note is a bit to adventuresome for me.
I'm sure you've probably tried this already, is VoLTE greyed out in the *#*#4636#*#* service menu?
minhajmsd1 said:
I'm sure you've probably tried this already, is VoLTE greyed out in the *#*#4636#*#* service menu?
Click to expand...
Click to collapse
Yes, it is greyed out in the service menu where it also says IMS Status "unregistered".
I just
frcraig said:
Yes, it is greyed out in the service menu where it also says IMS Status "unregistered".
Click to expand...
Click to collapse
I just had an interesting argument with a service tech for my carrier just now. Each time I call I get a different tech and a different answer, but his guy gave me the stock "if you didn't buy the phone from us those features won't work" line. I told him I know people who have non carrier purchased phones and VoLTE and WiFi Calling works on their phones. He said: "that's because they are using a model we sell ourselves". Knowing that none of the Canadian carriers sell Huawei devices I aske him if that would apply to a non-carrier Huawei purchased in Hong Kong. He said "of course that wouldn't work". I then asked him to look up the account for my wife's line, which he did. I asked him what information his screen was telling him about her line. He said "I see her IMEI was registered on May 17th". I told him that was correct because on that date I swapped SIM cards between our phones and when I put her SIM back into her phone it would have registered again on their network. He went on to say: "it says in bold letters here 'non-carrier device' and VoLTE enabled NO, WiFi enabled NO.". Her phone is a Huawei Mate 20 X which I bought at Trinity Mobile in Hong Kong three years ago. VoLTE and WiFi Calling both work great on her phone. I can toggle off VoLTE on her phone and her 4G signal drops to 3G when placing a voice call, or I can toggle VoLTE on and place a voice call and it stays on 4G and displays the HD Call symbol as well. Weird science!
I tried to check if volte is greyed out but *#*#4646#*#* doesnt work with the phone. how can i go to that menu?
I have tmobile and live in illinois and my 5g and volte is working. Can confirm if you need pictures.
jtizzle34 said:
I have tmobile and live in illinois and my 5g and volte is working. Can confirm if you need pictures.
Click to expand...
Click to collapse
Same but i had to force root to get VoLTE working
Maybe it is Operator dependent as here in the UK (on Three.UK) I have 5G everywhere where other phones have it and also I have HD Calls icon and VoLTE enabled (have not done anything specific for those to work). Pretty soon Three.UK will be shutting down their entire 3G network so there will be only 4G and 5G...
Hi Guys, Just sharing my experience with you . I'm in Australia with Vodaphone. % g works as well as volte, haven't done anything special. I've travelled to the US this week, and 4g is ok, as well as Volte.

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