No 5G connection - Google Pixel 5 Questions & Answers

Just got my Pixel yesterday, noticed that I don't have any sign of 5G connection even if I have everything activated on my sim and used 5g in my area with a Huawei P40 Pro....
I noticed, when I accessed the *#*#4636#*#* menu that it shows my sim card as sim2. I know that on second sim there's no 5g and I wonder if that's the problem. If it is, is there a way I can solve it and make the phone see my sim (physical, and my only sim) as sim 1?

NR => 5G
https://en.wikipedia.org/wiki/5G_NR

cheptii said:
NR => 5G
https://en.wikipedia.org/wiki/5G_NR
Click to expand...
Click to collapse
I know that. But it doesn't connect to the 5G network, even if the phone itself is set up to use NR, LTE and all the stuff there. It stays connected to LTE only.

balenax said:
I know that. But it doesn't connect to the 5G network, even if the phone itself is set up to use NR, LTE and all the stuff there. It stays connected to LTE only.
Click to expand...
Click to collapse
Do you have a 5G tower near where you live? (under Set preferred network type you can set only NR and test it)

cheptii said:
Do you have a 5G tower near where you live? (under Set preferred network type you can set only NR and test it)
Click to expand...
Click to collapse
Yes, tested with P40 Pro, working. Here's the Pixel

https://support.google.com/pixelphone/answer/9449293?hl=en
Do you have both SIM activated? It says "Pixel 5 and Pixel 4a (5G) phones with two SIMs in use will fall back to 4G networks. To connect to 5G networks, temporarily turn off the SIM that isn't set to use data."

cescman said:
https://support.google.com/pixelphone/answer/9449293?hl=en
Do you have both SIM activated? It says "Pixel 5 and Pixel 4a (5G) phones with two SIMs in use will fall back to 4G networks. To connect to 5G networks, temporarily turn off the SIM that isn't set to use data."
Click to expand...
Click to collapse
Nope, I don't have both SIM activated. I only have a physical SIM that's in the phone, no Esim and still, it shows it's SIM 2. That's why I asked if I could reset or something and make the only sim I use SIM1, I suspect it has something to do with the phone keeping 5G off for it.

Hello balenax
I have the same issue I am based in Kuwait. They told me that my carrier needs to do some configurations with the manufacturer (Google) and then google will enable it with a software update. The physical sim I installed says Sim 2 similar to yours and once I tell it to use NR only the Network goes away instantly. I will play with 2nd sim and tell you if something happens. Please do update me if you try something

awet86 said:
Hello balenax
I have the same issue I am based in Kuwait. They told me that my carrier needs to do some configurations with the manufacturer (Google) and then google will enable it with a software update. The physical sim I installed says Sim 2 similar to yours and once I tell it to use NR only the Network goes away instantly. I will play with 2nd sim and tell you if something happens. Please do update me if you try something
Click to expand...
Click to collapse
Yes, I think it's similar to OnePlus 8, the 5G connecting is enabled only for some carriers. It's a matter of time (hopefully) but I'm afraid they won't do that for unsupported countries (I'm from Romania and Pixel is not sold here officially).
Our best bet is root and edit the carrier policy files, just as on OnePlus.
I'm not that eager to do that, I'll wait for a while and see, maybe it will be solved by Google and operators.

balenax said:
Yes, I think it's similar to OnePlus 8, the 5G connecting is enabled only for some carriers. It's a matter of time (hopefully) but I'm afraid they won't do that for unsupported countries (I'm from Romania and Pixel is not sold here officially).
Our best bet is root and edit the carrier policy files, just as on OnePlus.
I'm not that eager to do that, I'll wait for a while and see, maybe it will be solved by Google and operators.
Click to expand...
Click to collapse
Yes it's the same for all 5g Androids and unsupported countries, unfortunately. It is really frustrating since the bands are supported. Only Samsung, Apple, and Huawei devices are supported everywhere since they make deals with everyone. I hope this 5g mess gets fixed soon. I am not a fan of rooting my Pixel. I am hoping it will be fixed by beg on Next Year. I just tried installing an esim but it shows up as sim 3 so there seems to be something blocking the use of sim 1. It would be interesting if someone with 5g working to give us a screenshot of the Phone info I suspect that they will be on Sim 1 . If yes is it region locked!

Got 5G working via this tutorial. In Finland Elisa operator. Thanks so much. I also installed magisk module. Btw Im on Proton android 12.

kade78 said:
Got 5G working via this tutorial. In Finland Elisa operator. Thanks so much. I also installed magisk module. Btw Im on Proton android 12.
Click to expand...
Click to collapse
What tutorial are you referring to? Is this a Magisk zip?

elong7681 said:
What tutorial are you referring to? Is this a Magisk zip?
Click to expand...
Click to collapse
*#*#4636#*#* -> enable DSDS
Yes it's magisk zip. Not sure it is needed. I disabled it after upgraded to latest Proton rom.

Related

"VoLTE provisioned" is off - Mi 9T Pro

Hi team,
This is a Global Mi 9T Pro, Miui 10.3.2, bootloader is not unlocked.
LTE 4G works, however no "voice over" - it reverts to 3G for voice calls.
*#*#86583#*#* results in "the number you have called is not connected", using both SIM 1 and SIM 2, have tried 2 different SIMs that show "VoLTE" on Reno Oppo Z and GS8. 4G switcher app shows "VoLTE not provisioned". Any suggestions on how to enable VoLTE? I have tried a factory reset once...
Thanks
(I can't add links - it's on imgur slash YFFWVNu )
use activity launcher (https://play.google.com/store/apps/details?id=de.szalkowski.activitylauncher) to get into modem configuration. switch it to something that works for you
Guido83 said:
use activity launcher (https://play.google.com/store/apps/details?id=de.szalkowski.activitylauncher) to get into modem configuration. switch it to something that works for you
Click to expand...
Click to collapse
I'm in Brazil carrier Tim, unfortunately there's no specific MBNLoader file for this carrier, so I selected the generic Brazil MBNLoader, it wasn't enough to turn ON VolTE in calls though, it reverts back to 3G or 2G
any other ideas?
PS found a post on another forum that says the Malaysian MBNLoader will be fully compatible with the carrier TIM on Brazil. I tried it and it worked perfectly, now I have VolTE. GG
heynando said:
I'm in Brazil carrier Tim, unfortunately there's no specific MBNLoader file for this carrier, so I selected the generic Brazil MBNLoader, it wasn't enough to turn ON VolTE in calls though, it reverts back to 3G or 2G
any other ideas?
PS found a post on another forum that says the Malaysian MBNLoader will be fully compatible with the carrier TIM on Brazil. I tried it and it worked perfectly, now I have VolTE. GG
Click to expand...
Click to collapse
If you are "roaming", does it switch by it self to proper MBNLoader? (if my question make any sense?)
denis1304 said:
If you are "roaming", does it switch by it self to proper MBNLoader? (if my question make any sense?)
Click to expand...
Click to collapse
I think what you're asking is if the MBNLoader changes automatically depending on geolocation or when a new SIM card is inserted. TBH I don't know. But if I would have to guess I'm guessing it is a setting that you select when turn on the device for the first time, and that remains selected even if you insert a new SIM card. Lemme know if i've misinterpreted your question.

Question Mi 11 Ultra VoLTE question (solved)

Anyone with T-Mobile network (US) do you have VoLTE ?
avetny said:
Anyone with T-Mobile network (US) do you have VoLTE ?
Click to expand...
Click to collapse
Not T mobile but ATT I believe VoLTE is active but HD calling is not for me.
jmikepr said:
Not T mobile but ATT I believe VoLTE is active but HD calling is not for me.
Click to expand...
Click to collapse
Wait, so you on tmobile and don’t have VoLTE ?
avetny said:
Wait, so you on tmobile and don’t have VoLTE ?
Click to expand...
Click to collapse
No I'm on ATT
jmikepr said:
No I'm on ATT
Click to expand...
Click to collapse
ok i just quickly checked several utube videos and i see “global” device have VoLtE icon.
So I guess with global rom it will be fix bro
I have the Chinese variant of the Mi 11 Ultra and by default, I was unable to see the options to enable VoLTE and VoWifi.
If you enter the following codes into the dialer, it should work:
VoLTE *#*#86583#*#*
VoWiFi/WLAN *#*#869434#*#*
These codes disable/enable carrier compatibility check. Then go into Sim Card and enable VoLTE or VoWifi.
Since VoLTE is required for RCS in Google Messages to work, enabling this also allowed for 'Chat Features' to be ready on my phone.
Quick note: I am in Canada on the Virgin Mobile Canada network.
I did this but the icons never came up.
I'm in australia using telstra and got the china version
pafc66 said:
I did this but the icons never came up.
I'm in australia using telstra and got the china version
Click to expand...
Click to collapse
Did you get the pop-up stating "carrier check disabled"?
Go to settings>sim card & mobile networks>select sim 1>you should see the options here.
Hope it works!
dj_aj said:
Did you get the pop-up stating "carrier check disabled"?
Go to settings>sim card & mobile networks>select sim 1>you should see the options here.
Hope it works!
Click to expand...
Click to collapse
Yeah I got it and enabled it but I can't see the volte or HD icon?
Have you rebooted?
Have you made a call to see if you stay on 4G?
I'm using EU ROM now but has VoLTE on my Chinese stock, see attached image
pafc66 said:
I did this but the icons never came up.
I'm in australia using telstra and got the china version
Click to expand...
Click to collapse
Even I face same problem I'm using boost sim ,I've enquares the Carrier but they said they support vote , I'm not able to get volte working in my device
Same issue. Got the Chinese variant of the Mi 11 Ultra, running 12.5.12 EU ROM and I'm on Boost (Australia). I've done all the dialler codes and still no VoLTE icon. Calls drop to 3G.
i've done a deep search regarding VOLTE on Telstra in Australia as I am facing this issue too, and I found out the following result:
This issue happened because Telstra did not share its network settings with a few companies, Xiaomi, Oneplus, and others.
On a different thread on Oneplus section, there is a way to fix it that requires root, so we add Telstra settings manually, but whenever a tiny update shows up, then we'll need to repeat it. a restart won't affect it, just an update because it replaces modified network settings file with original one.
so to summarise it, unless a software update with the new settings come up, then it won't work.
And btw, the VOLTE is working on MIUI first version of 12, and MIUI 11. but after the update, settings lost. and this is not an issue with MI 11 ultra, it is with all xiaomi and oneplus devices and a few others.
Do not waste your time on it, and just cope with what we got and be patient.
hassanaliyeh said:
i've done a deep search regarding VOLTE on Telstra in Australia as I am facing this issue too, and I found out the following result:
This issue happened because Telstra did not share its network settings with a few companies, Xiaomi, Oneplus, and others.
On a different thread on Oneplus section, there is a way to fix it that requires root, so we add Telstra settings manually, but whenever a tiny update shows up, then we'll need to repeat it. a restart won't affect it, just an update because it replaces modified network settings file with original one.
so to summarise it, unless a software update with the new settings come up, then it won't work.
And btw, the VOLTE is working on MIUI first version of 12, and MIUI 11. but after the update, settings lost. and this is not an issue with MI 11 ultra, it is with all xiaomi and oneplus devices and a few others.
Do not waste your time on it, and just cope with what we got and be patient.
Click to expand...
Click to collapse
Thanks for this information, sincerely appreciated. My only concern is Telstra turning off their 3G network by June 2024. Let's hope the issue is solved before then. Fortunately my call quality is completely fine without VoLTE at the moment as reception is good. I'm sure other providers will start turning off 3G too. A very odd issue and I'm really surprised it hasn't been fixed.
Did any one manage to find a solution ?
Any solution yet to make volte and vowifi work on Telstra and boost Australia? Thanks

Question [NE2215][OOS] No VoLTE

I recently bought OnePlus 10 Pro (OxygenOS) [NE2215]
It's a solid and great phone
But I have no idea how can i enable voLTE
When i receive a call network switch to 3G!
voLTE is working great on My Xiaomi Mi A2 but not on my OnePlus 10 Pro
How can i enable voLTE ?
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Did you check if your carrier supports this phone?
g96818 said:
Did you check if your carrier supports this phone?
Click to expand...
Click to collapse
Yes, definitely it does
If i eject the sim and put it in my Xiaomi Mi A2 i can use voLTE
That's not what I asked. It doesn't matter if it works on mi2 or not. Did you check with your carrier if they support this phone?
Just because the phone has the bands, it doesn't mean your carrier will allow the bands to connect to their network.
g96818 said:
That's not what I asked. It doesn't matter if it works on mi2 or not. Did you check with your carrier if they support this phone?
Just because the phone has the bands, it doesn't mean your carrier will allow the bands to connect to their network.
Click to expand...
Click to collapse
I just asked from my carrier and they said we fully support VoLTE and it's enabled in my area and i should enable it from settings but i don't have any active VoLTE option in my settings to enable it!
Originally my phone is NE2210 (ColorOS) which is converted to NE2215 (OxygenOS) by reseller.
I have no idea how can i use VoLTE with my OnePlus 10 Pro
I have the identical problem with my Xiaomi 11T pro. As soon as I make a call my phone connects to "even worse" 2G ( E or H) so I can't use data at all. While the simcard works perfectly in other phone, not in Xiaomi. And I want to buy OnePlus 10 Pro but I have the same fear that 4G or 5G won't work while on the call
Evo400 said:
I have the identical problem with my Xiaomi 11T pro. As soon as I make a call my phone connects to "even worse" 2G ( E or H) so I can't use data at all. While the simcard works perfectly in other phone, not in Xiaomi. And I want to buy OnePlus 10 Pro but I have the same fear that 4G or 5G won't work while on the call
Click to expand...
Click to collapse
I have no idea why this option is hidden in the settings while the both phone and carrier supports that !!
S /\ E E D said:
I just asked from my carrier and they said we fully support VoLTE and it's enabled in my area and i should enable it from settings but i don't have any active VoLTE option in my settings to enable it!
Originally my phone is NE2210 (ColorOS) which is converted to NE2215 (OxygenOS) by reseller.
I have no idea how can i use VoLTE with my OnePlus 10 Pro
Click to expand...
Click to collapse
must be a oneplus software issue. VoLTE works for me, but VoWiFi doesn't, even though both worked on my 8T.
g96818 said:
must be a oneplus software issue. VoLTE works for me, but VoWiFi doesn't, even though both worked on my 8T.
Click to expand...
Click to collapse
This is a big issue for me
Can i enable VoLTE by root access ?
S /\ E E D said:
This is a big issue for me
Can i enable VoLTE by root access ?
Click to expand...
Click to collapse
No. the app/setting to change that isn't available since the 9RT.
You can try the app "Samsung Band Selection" and in there go to "More Network Settings." That opens up the VoLTE/VoWiFi and which network to prefer settings on my NE2215 OP10Pro A.15.
I've been able to force NR tower connection this way to always have 5G. Although, mine isn't a converted NE2210.
Prant said:
You can try the app "Samsung Band Selection" and in there go to "More Network Settings." That opens up the VoLTE/VoWiFi and which network to prefer settings on my NE2215 OP10Pro A.15.
I've been able to force NR tower connection this way to always have 5G. Although, mine isn't a converted NE2210.
Click to expand...
Click to collapse
Can you provide a screenshot?
I installed it and i can set network to 5G only, but i don't see any option about VoLTE
S /\ E E D said:
Can you provide a screenshot?
I installed it and i can set network to 5G only, but i don't see any option about VoLTE
Click to expand...
Click to collapse
Logged in just to tell you the volte option is in the Sim settings. Go to settings > mobile network then click on your sim card on top left. Hopefully this helps you out. I have attached screenshots for visual aide.
ltw5ki said:
Logged in just to tell you the volte option is in the Sim settings. Go to settings > mobile network then click on your sim card on top left. Hopefully this helps you out. I have attached screenshots for visual aide.
Click to expand...
Click to collapse
So basically NE2215 Only support US carriers for VoLTE
I hope that i can use VoLTE by some custom ROMs in future
This is the last chance for me
If you are brave and do enough research, you can try converting to NE2213, I believe that is EU version. You may have more luck. But I don't think it will help with the bands, I believe those are "hard-coded" from your base model of NE1115. (Thought you were a converted model at first, which leads to more issues.)
I may be wrong though, just trying to provide ideas.
And here's that screenshot of what it looks like for me. Note that you can also change 5G mode in settings to either SA + NSA or straight SA. I can't make calls if I choose straight SA.
It sounds like your issue is more related to your carrier, but I figured I'd share all I've figured out on this topic about this phone, just in case it may help you or someone else.
Prant said:
If you are brave and do enough research, you can try converting to NE2213, I believe that is EU version. You may have more luck. But I don't think it will help with the bands, I believe those are "hard-coded" from your base model of NE1115. (Thought you were a converted model at first, which leads to more issues.)
I may be wrong though, just trying to provide ideas.
And here's that screenshot of what it looks like for me. Note that you can also change 5G mode in settings to either SA + NSA or straight SA. I can't make calls if I choose straight SA.
It sounds like your issue is more related to your carrier, but I figured I'd share all I've figured out on this topic about this phone, just in case it may help you or someone else.
Click to expand...
Click to collapse
How can i find full fastboot ROM for NE2213 ?
I should do it with fastboot by unlocking bootloader first or using OnePlus local updater app?
Prant said:
If you are brave and do enough research, you can try converting to NE2213, I believe that is EU version. You may have more luck. But I don't think it will help with the bands, I believe those are "hard-coded" from your base model of NE1115. (Thought you were a converted model at first, which leads to more issues.)
I may be wrong though, just trying to provide ideas.
And here's that screenshot of what it looks like for me. Note that you can also change 5G mode in settings to either SA + NSA or straight SA. I can't make calls if I choose straight SA.
It sounds like your issue is more related to your carrier, but I figured I'd share all I've figured out on this topic about this phone, just in case it may help you or someone else.
Click to expand...
Click to collapse
I just convert my NE2215 to NE2213 without any luck
I just noticed that on NE2215 "5G Only" app shows "Voice Network Type: N/A" before and now it shows: "Voice Network Type: LTE" for NE2213
But still I doesn't the VoLTE option in settings !!
S /\ E E D said:
I just noticed that on NE2215 "5G Only" app shows "Voice Network Type: N/A" before and now it shows: "Voice Network Type: LTE" for NE2213
But still I doesn't the VoLTE option in settings !!
Click to expand...
Click to collapse
Hello. Can you tell me how you converted NE2215 to 2213, which link you used to download 2213 ROM?

Question 5G not enabled by default

Hi there,
I apologize in advance if the question has already been answered. I searched but found nothing.
And I apologize for my English, I'm French Canadian.
I bought a OnePlus 10 Pro 12gb/256gb, model NE2213 last week.
Everything works fine except for 5G. I only have 4G (LTE) by default but with the 5G settings app I can select the NR option to enable 5G. Everything works fine and I can use 5G without any problems.
When I restart my cell, I again come across the 2G/3G/4G option only, no 5G.
The option seems to be there and functional but it does not seem to be activated by default.
Is there a solution for this?
Thanks a lot !!
CasseDePouelle said:
Hi there,
I apologize in advance if the question has already been answered. I searched but found nothing.
And I apologize for my English, I'm French Canadian.
I bought a OnePlus 10 Pro 12gb/256gb, model NE2213 last week.
Everything works fine except for 5G. I only have 4G (LTE) by default but with the 5G settings app I can select the NR option to enable 5G. Everything works fine and I can use 5G without any problems.
When I restart my cell, I again come across the 2G/3G/4G option only, no 5G.
The option seems to be there and functional but it does not seem to be activated by default.
Is there a solution for this?
Thanks a lot !!
Click to expand...
Click to collapse
Besides your APN there's not a huge amount you can do.
Is your phone an actual NE2213 or has it been converted?
If it's the latter then that could explain things..
Thanks for your answer!
This is an original NE2213 model purchased from a Canadian website. It was 30% cheaper than the North American model and I read on the internet that the bands were compatible with 5G.
It's not the end of the world because 5G is not really deployed here in Canada but I don't understand why I can activate it via the 5G settings app but when the device restarts it seems to be desactivate.
CasseDePouelle said:
Thanks for your answer!
This is an original NE2213 model purchased from a Canadian website. It was 30% cheaper than the North American model and I read on the internet that the bands were compatible with 5G.
It's not the end of the world because 5G is not really deployed here in Canada but I don't understand why I can activate it via the 5G settings app but when the device restarts it seems to be desactivate.
Click to expand...
Click to collapse
Oh ok, crazy, an EU device being sold from a Canadian resupplied does shout region change to me and would explain things..
Are you based in the EU?
No, I live in Canada and I'm on the Bell Mobility network which uses the n66 and n78 bands for 5G.
This website sells different cell phone models less available in Canada (OnePlus, Xiaomi, etc.) but sells Chinese or international versions.
Like I say I can live with it, 4G is as fast as 5G here for now, but I was wondering if there is a solution to enable 5G directly on boot.
Fun fact, when I set up the cell for the first time, it was showing 5G in the top right but when I was done with my setup and turned off the wi-fi it was rendering 4G and i can't choose 5G in the network options.
CasseDePouelle said:
No, I live in Canada and I'm on the Bell Mobility network which uses the n66 and n78 bands for 5G.
This website sells different cell phone models less available in Canada (OnePlus, Xiaomi, etc.) but sells Chinese or international versions.
Like I say I can live with it, 4G is as fast as 5G here for now, but I was wondering if there is a solution to enable 5G directly on boot.
Fun fact, when I set up the cell for the first time, it was showing 5G in the top right but when I was done with my setup and turned off the wi-fi it was rendering 4G and i can't choose 5G in the network options.
Click to expand...
Click to collapse
Just out of curiosity, what's your expected speeds on 5G and what are you getting on 4G..I don't use 5G on purpose. I simply don't need it as 4G gives my 250Mb +
Anyone who needs more then that needs a PC
I did a live test...
5G: 69/3 Mbps (d/u)
4G: 56/5 Mbps (d/u)
I'm at home and wifi is off.
Basicallyt, not a big difference, I'm going out today and redo a test to see if the speed is really different.
Do another test outside of my home...
4g : 61/24 Mbps
5g : 141/44 Mbps.
Big difference this time!
CasseDePouelle said:
Do another test outside of my home...
4g : 61/24 Mbps
5g : 141/44 Mbps.
Big difference this time!
Click to expand...
Click to collapse
I'd say they're both slow tbh.. in comparison to my 250 or 900Mb on ,5g
Google be your area, but I'm not sure.
Can you force it with the engineering code?
dladz said:
I'd say they're both slow tbh.. in comparison to my 250 or 900Mb on ,5g
Google be your area, but I'm not sure.
iCan you force it with the engineering code?
Click to expand...
Click to collapse
I try to go to engineering mode with different solutions i found on the web with no success.
I got a connexion problem or mmi incorrect code...
CasseDePouelle said:
I try to go to engineering mode with different solutions i found on the web with no success.
I got a connexion problem or mmi incorrect code...
Click to expand...
Click to collapse
It's a key combination from the dialer I can't remember it
I tried *#*#4636#*#* but nothing happens. I also tried ##4636## and i got the connexion problem or mmi incorrect code...
I tried to install engineering mode but i got a message..."
App not installed
The package conflicts with an existing package by the same name"
So basically i don't know what to do at this time...
I think follow the 8 pro number .
Have a Google, sorry mate I can't remember for the life of me
No problem, last question, do i need to root the cell to do this ?
CasseDePouelle said:
No problem, last question, do i need to root the cell to do this ?
Click to expand...
Click to collapse
No your do not mate. Not at all
Thanks a lot i will try again
CasseDePouelle said:
Thanks a lot i will try again
Click to expand...
Click to collapse
Good luck mate, recorded knowledge will always helps others.
Reply ever with results
Ok, to enter the EngineerMode you have to press *#899#, but i only have this printscreen when arriving in the menu, I do not see any option to modify the frequency bands.
CasseDePouelle said:
Ok, to enter the EngineerMode you have to press *#899#, but i only have this printscreen when arriving in the menu, I do not see any option to modify the frequency bands.
Click to expand...
Click to collapse
Bottom option id say

Question 2215 not showing 5G option in Preferred Network Type

Hi, my OnePlus 10 Pro 2215 is not showing me the option to select 5G network. I can only use 5G if I use the code *#*#4636#*#* but when I reboot it no longer connects to 5G.
What do I have to do to make that option appear?. I only can see 4G/3G/2G(auto)
Hey I have the same issue. Ever find a resolution?
cwx said:
Hey I have the same issue. Ever find a resolution?
Click to expand...
Click to collapse
I still can't find a solution to this. I think it's my service provider that needs to configure something on their side. If I put a different SIM card it gives me the option of 5G, VoLTE and VoWIFI
Ok that's very helpful. I'll check with the carrier.

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