Touch issue - Realme C3 Questions & Answers

Is it me or does C3 has a weird touch issue where it doesn't respond for a single touch. Like not freezing or anything just skipping a touch. Thought it would get fixed on A.33 update but it didn't. Anyone else?

Yep same here. New Australian version RMX2020 with 3gb/64gb Android 10 Realme UI. You need to hit the icon bang on in the middle or it won't respond. Quite annoying actually. The "Settngs" icon on the second page would quite often flip left back to page one when trying to click on it.....

I have the same issue and went to realme service centre, they reinstalled ota and it doesn't seem to solve the issue. i think its a panel issue

Having Same issue...

KillerKarnage said:
Is it me or does C3 has a weird touch issue where it doesn't respond for a single touch. Like not freezing or anything just skipping a touch.
Click to expand...
Click to collapse
Ya, at first I thought it was just a sensitivity problem, but now I think you're spot on the money!
I have the double-tap to turn screen on settings enabled, and sometime it doesn't respond. Then I thought, if it's skipping a touch then maybe I should try triple tap it instead of double tap, and it works!
Same goes for the single tap operation. It really does seems to skip a touch, just sometime but not always. How weird!

Know this is an old thread..... but am having the same issue with an RMX 2020 version that I purchased a couple of days ago in Ecuador. Sometimes the phone takes a firmer tap to get a response, sometimes not. Also does not seem to be confined to any particular portion of the screen so hoping the digitizer isnt going out. For the money to me at least its an impressive phone.

if your hand is near the corner of the screen then it doesn't register the touch

Related

[Q] Screen sensitivity

I am not sure whether it is my mind playing trick with me or not, but I feel like my phone is less sensitive after I did the hard reset (power+volume down). Sometimes I need to press 2-3 times because the first light tap was not detected.
So is there anyway to increase the sensitivity?
I have the same problem, but no idea that is the hardware or only software problem.....
Fresh owner of this Optimus 2X in France, in our community, frandroid.com, we encounter the same problem , I think this is a software issue.
Did someone already contact LG??
Maybe they should include this into the bug list thread.
May I know were you guys having this problem since it is out of the box? or after reset?
I have the same problem started from day 1 till now
I have the same issue and already thought I'd be the only one having this problem.
I would not say it's a problem with sensitivity, but it feels like the touchscreen goes into some kind of sleepmode where then you need to press a second time, to wake it up.
Continuous touching is no problem. (like when typing rapidly on the keyboard)
This video is not from me, but it shows the problem.
Have a look at 13:28 and 13:37. The reviewer tries to hit the "Ackermann" entry, but the touchscreen does not recognize the touch. At 13:37 the guy has to press another time to get the entry selected.
http://www.youtube.com/watch?v=VRid-Yhu7Gg&feature=player_embedded
Yes! The touchscreen is definitely less sensitive than my old HTC Hero, and gets quite frustrating sometimes when a scroll misses the first part of the movement or a click is missed.
Sent from my LG-P990 using XDA App
just in case, are you guys using 20110218 baseband too?
The same problem here. If I unlock the screen and then tap on any on screen apps, I need to touch again for it to open. Only the first time though, after that it function ok. I think this is a bug and needs to be fixed... I have my pc for double-click.
Yep, count me in. Same problem here. Sometimes screen taps aren't registered. Will do some research later on, but I think it's a software problem. (maybe you have to tap 2x as fast )
Hi,
same problem here!
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
9mmBullet said:
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
Click to expand...
Click to collapse
I see, then probably they will fix it on the next update/gingerbread?
Same issue here.
Correct me if I'm wrong, but the problem seems to be that the screen has zero tolerance when it comes to tapping and swiping together. If you tap and slide your finger a bit directly after the tap, the tap is ignored. In other words your tap has to be a steady tap when you click on a button or an app. Right on the spot and with no swiping or sliding afterwards. I can't reproduce this on any of my other devices.
Ergo, it seems that the natural tapping I'm used to isn't working on the x2. It seems like I have to adjust my tap. I think that this could in principle be solved with a setting somewhere, because clearly the x2 is capable of registering this in for example a web page.
The great thing of this is that you can safely tap and swipe in the app drawer to scroll up and down or left and right. The downside is that a tap with a little swipe isn't registered at all. I would say that LG has choosen here for a wrong setting.
My personal experience about screen sensivity.. can you confirm if it's the same for your device?
I noticed a strange touch response.. and after some tests, I can say that the touch screen and icons are influenced by the surface where the phone was put!
with the phone in my hands, it's all ok (only sometimes - rare - I need to tap more than once).
If I put the phone over a glass surface (like a glass table) without touching it with both hands, the touch and the icons not respond!! NEVER!
If I put the phone on my scanner the touch screen works ok, but the icons not (or only few and rare taps was detected).!
If I put the phone over my big Onkyo amplifier.. It works like in my hands.. or better!! even without touching with hands.. only with a finger!
Put it back on my glass table.. and all stop working again. If I put a aluminium foil under the phone (between phone and table).. the touch and the icons works again !!
If I put it on the bed.. it don't work.
LG support say that they have tested the phone about this issue after my report.. but no strange response was detected by them. I don't know if they really tested it..
Try it and let me know what you think about!
tested on glass surface, I can press and swipe through pages with a finger without problem.
it is true that my device is not so responsive, but aint reaching that level yet
i read about a similar behaviour on other devices because some devices need a proper grounding for the capacitive screen to work correctly. You can find this problem via google.
Some devices have problem in a car-mounting, for example.
But i think thats not the problem the thread-opener talked about?
Guys I'm looking to get this phone and after reading Engadgets review of the X2 where they mention that the screen is not as sensitive to the touch as other phones I got a bit worried and started googling which lead me here!
Is this true? The screen isn't very sensitive and you have to apply more pressure than other capacitive phones?
I know that the OP is talking about a different issue but I reckon LG will get that sorted out via software update, or at least hope so!
Please do post your experience about the screen sensitivity of the X2 as this is putting me off. I currently have the Motorola Milestone 2 which is very sensitive to the touch even with a screen protector on it.
Cheers

Top of the touch screen not responding sometimes

Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
123talis said:
Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
Click to expand...
Click to collapse
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
killerbie said:
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
Click to expand...
Click to collapse
Problem is, that in my country, there is no official service center, thus it has to be sent to our neighbor, and because of that, it takes forever to work it out. I could live with that, if there is no self-help, but I was just wondering whether there is some app or setting or not.

Swipe issues - anyone else?

I took delivery of my Z3 Compact yesterday, replacing a Moto G. Lovely phone but I am seeing issues when swiping between home screens, swiping between pages in apps like the dialler, and swiping to unlock. When unlocking for example, it doesn't always work: I see the particle trail following my finger but the phone doesn't register this as a swipe. Sometimes it takes 3 or 4 attempts to unlock. This is odd. Similarly, swiping left/right to switch home screens is hit and miss and the pages often bounce back. It's quite frustrating. Are there any settings that could be affecting this?
Can't confirm this for my Z3C, works as expected. Not sure, but could it be you turned on glove mode in screen settings (though this would make the screen even more sensitive)?
This happened to me a couple of times after enabling Double Tap to wake phone - hasnt happened since
rec71 said:
I took delivery of my Z3 Compact yesterday, replacing a Moto G. Lovely phone but I am seeing issues when swiping between home screens, swiping between pages in apps like the dialler, and swiping to unlock. When unlocking for example, it doesn't always work: I see the particle trail following my finger but the phone doesn't register this as a swipe. Sometimes it takes 3 or 4 attempts to unlock. This is odd. Similarly, swiping left/right to switch home screens is hit and miss and the pages often bounce back. It's quite frustrating. Are there any settings that could be affecting this?
Click to expand...
Click to collapse
I can confirm the swiping to unlock, needs 3 or 4 swipes until it unlocks on mine. I have double tap to wake up checked.
Servaas said:
I can confirm the swiping to unlock, needs 3 or 4 swipes until it unlocks on mine. I have double tap to wake up checked.
Click to expand...
Click to collapse
by chance, do you have any screen protectors or glove mode switched on
Glove mode is off and I dont have a screen protector.
This sounds like what happens with my Xperia Acro S when the display is wet; I can see the visual feedback from the swipe, but it doesn't actually unlock the phone. But I take it your Z3C is completely dry?
I need to swipe the pattern to unlock my phone several times if I use my left hand. With my right hand I only need to swipe once. I wonder if I used my right hand to swipe the pattern originally. No trouble swiping for the rest.
mercje said:
I need to swipe the pattern to unlock my phone several times if I use my left hand. With my right hand I only need to swipe once. I wonder if I used my right hand to swipe the pattern originally. No trouble swiping for the rest.
Click to expand...
Click to collapse
I only seem to have this issue with the PIN entry - for whatever reason, the phone responds quite slowly when entering PIN, to the point I have to wait about half a second between each digit. My Moto G, a much slower phone, responds instantly when entering the PIN digits.
I ended up switching to a pattern that mimicked my PIN entry motions, as the pattern swipe seems to respond properly.
Kind of weird, since the rest of the phone is very snappy and responsive.
I don't have the glove mode on bh5 the screen seems super sensitive, maybe too much. Also in combination with a different phone size than what your hand is used to. This is how I explain some weird swipes. A few times I swiped and the screen moved, then bounced back. I think we probably have to use wider/stronger swipes? I'm sure I'll get used to it. I remember the same thing happened a few days after I got my previous phone. I think it's a matter of getting used to the sensitivity of the screen. I don't think there is something wrong with it.
Sent from my C5503 using XDA Free mobile app
I have the same problem. I even returned my first Z3 compact, but now the second one has the same problem.
When I am using my phone one handed with right hand and swipe with my thumb from left to right pages would oftentimes not turn or bounce back. Occasionally swipe right in is executed even though i just did a normal swipe right.
Swiping in 2 handed mode with my index finger seems to be PERFECTLY alright.
This is REALLY annoying!!! Does anyone have a clue if this is a software or hardware issues? Could the displays be faulty in design or is it something they can repair in a software update.
I am willing to wait for a software update, but if its hardware I'd like to return it right away. I have owned plenty of touchphones over the year, I have never experienced anything like this!
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Why So Serious? said:
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
I have a Sony Z1 compact. No issue whatsover. I have it still here for comparison. I think you will only experience if you swipe in a particular way, while there are some other ways to swipe where the problem is not there at all.
Why So Serious? said:
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Agreed.
Coming from a moto G
Not had an issue with unlock, but I did notice I had to do different swipes when flicking between different panes of the home-screen, no biggie now I think I've adjusted.
https://www.youtube.com/watch?v=B60caaAbz4M&list=UUJ0V12wYDgAnWEZREqe_j-g
I have made a video about the issue.
I'm experiencing the same regarding having to use wider swipes sometimes. As far as the lockscreen goes, I have double tap to wake, and have not yet had an issue unlocking the phone.
I also had the same problem and it seems that it's not a software problem (mine was branded Orange with this problem and also after unbranding the problem remains)
Ichanged it today the new one doesn't have this kind of problem (or very rarely)
OK, I've done some more experiments.
Holding my phone in my left hand and swiping using my right index finger is perfect. It's using my thumb that seems to be the issue: it has a larger surface area so my money is on a software issue.
Also, I enabled Sramina mode and checked "Extended usage" (which lowers the processor speed I think) and it works perfectly! Swiping with my thumb shows no issues.
I'm getting used to it now: it's still annoying but muscle memory is starting to kick in and I'm adjusting my swipes to compensate.
Still odd though but I don't think it's a hardware issue,
Had the Z3 compact for a couple of days and I noticed this issue too. However after messing about holding it various ways I believe it is down to the screen being close to the edge of the body of the phone and with one handed use you inadvertently touch the opposite side to the direction you are swiping with the base of your thumb. Result is when you release your swipe, the unwanted contact sends it the other way.
Try verifying this by using two hands and ensuring no other contact when you swipe. Works fine for me, and I can reproduce the problem with one handed use.
Mine has this issue as well. Sometimes it even happens up to 3 times in a row. Maybe it is related to whether it has dragontrail or gorilla glass? Both are used for the z3c.

Double tap to wake. Or more like quadruple tap to wake, eh?

I've found that after a period of time once the screen has turned off (5 to 10 mins) I need to double tap the screen, then double tap again to actually get it to wake up.
I'm on the .77 FW and while I've heard some of the earlier firmwares could be more responsive I found the screen was TOO responsive and prefer to stick on the latest firmware.
So now that we're all rooted etc, there must be some fix that can be done. Is it a case that the tap2wake process goes to "sleep" after a period of time and the first 2 taps wakes it?
If you move your phone first, then it will work by double tapping.
I think that quadruple tap works because one of those first two taps moves the phone.
Not from my experimentation. It doesn't seem to matter if i've moved it first or tapped it directly when it's sitting on the table. Then only factor that seems to matter is time since screen off.
Thanks for the input though.
It's kinda flaky in my experience. The new firmware did indeed add the "must move phone first" feature to the tap-to-wake, but sometimes two taps don't seem to register even after moving and I have to use the button. Might be something to do with the screen sensitivity being reduced combined with a screen protector perhaps?
I also found the firmware update messed with the proximity sensor and my screen now fails to come on when I want to end a call and move the phone away from my ear. Means I have to use the button to turn on the screen to hang up. Very annoying.
pipspeak said:
It's kinda flaky in my experience. The new firmware did indeed add the "must move phone first" feature to the tap-to-wake, but sometimes two taps don't seem to register even after moving and I have to use the button. Might be something to do with the screen sensitivity being reduced combined with a screen protector perhaps?
I also found the firmware update messed with the proximity sensor and my screen now fails to come on when I want to end a call and move the phone away from my ear. Means I have to use the button to turn on the screen to hang up. Very annoying.
Click to expand...
Click to collapse
I'm on A.5.77, which is the latest, right?
I have this issue about 5% of the time, 95% of the time even if I have the phone lying still on the table double tap works. Must be something (also) else than the firmware!
pipspeak said:
It's kinda flaky in my experience. The new firmware did indeed add the "must move phone first" feature to the tap-to-wake
Click to expand...
Click to collapse
double tap works first time every time even if the phone has been sitting still and idle for 10 hours.
I know theres a few people who have this problem but its something other than just the new firmware.
I'm curious who has a screen protector and who is using a launcher other than stock (or indeed is rooted). I suspect my screen protector and Nova Launcher are not helping matters, but in my case it was definitely brought on by the new firmware. Before that update I had never experienced any double-tap failure at all... it was 100% reliable.
pipspeak said:
I'm curious who has a screen protector and who is using a launcher other than stock (or indeed is rooted). I suspect my screen protector and Nova Launcher are not helping matters, but in my case it was definitely brought on by the new firmware. Before that update I had never experienced any double-tap failure at all... it was 100% reliable.
Click to expand...
Click to collapse
You could be onto something with Nova Launcher. I switched back to the stock launcher and I think things have improved...
had a tempered glass protector on from day one, phone has always been stock, no other launcher. T2W worked brilliantly until the latest firmware update. frustrating when the phone is the car mount, i have to hit the power button to get the screen on instead of just tap-tap.
quarrymanpaul said:
You could be onto something with Nova Launcher. I switched back to the stock launcher and I think things have improved...
Click to expand...
Click to collapse
Full day's use now and replacing Nova launcher with Apex has definitely improved things.
Might help others in the same situation who are scratching their heads wondering why everyone else seems to have perfect tap2wake.
Tried Apex for a day as well. No different than Nova for me.
hey, just figured out something, by accident.
yup, double tap to wake is still mucked up from the latest update (unless the phone is picked up first) but TRIPLE TAP to wake works consistently for me after the phone has been flat/unmoved for some time.
tap-tap-tap
AM Radio said:
hey, just figured out something, by accident.
yup, double tap to wake is still mucked up from the latest update (unless the phone is picked up first) but TRIPLE TAP to wake works consistently for me after the phone has been flat/unmoved for some time.
tap-tap-tap
Click to expand...
Click to collapse
Not working here.
I have a Nillkin tempered glass on mine though.
quack3d said:
I have a Nillkin tempered glass on mine though.
Click to expand...
Click to collapse
me too. weird. fingers crossed the next update takes care of this, properly.
AM Radio said:
...TRIPLE TAP to wake works consistently for me after the phone has been flat/unmoved for some time.
tap-tap-tap
Click to expand...
Click to collapse
Works for me too. [emoji4]
Did Lollipop fix this problem?
quack3d said:
Did Lollipop fix this problem?
Click to expand...
Click to collapse
Not really. In fact it got worse.
quarrymanpaul said:
I've found that after a period of time once the screen has turned off (5 to 10 mins) I need to double tap the screen, then double tap again to actually get it to wake up.
I'm on the .77 FW and while I've heard some of the earlier firmwares could be more responsive I found the screen was TOO responsive and prefer to stick on the latest firmware.
So now that we're all rooted etc, there must be some fix that can be done. Is it a case that the tap2wake process goes to "sleep" after a period of time and the first 2 taps wakes it?
Click to expand...
Click to collapse
Well, I can tell you why this is happening. this happened to me, because I just had too many xposed modules.. once I got rid of them, everything went back to normal
Been a long time since I've posted here but found this thread as had the same issue when the phone is flat on a table.
Anyway, think I've found a solid solution or work around, depends how you look at it. If you use just an extended finger, all other fingers closed or away from the phone, it's very inconsistent but mostly unresponsive.
Solution: grip the top and bottom of the phone lightly with your thumb and middle or 4th finger at the same time as tapping the screen with your index finger. Works every time for me.
So Sony's reduced the sensitivity to the point where it needs additional capacitance so it knows you are holding the phone and it won't unlock in your pocket. Makes sense.
pretty frastrating here too.. but really can't find out the main reason of the problem here as immediately when I got the phone I rooted it, flashed .77, replaced stock launcher with nova, installed expsed and 2-3 modules :crying:
will try the three-taps and olding-phone+index-finger-tapping workarounds, thanks for the hints

Please help - screen randomly becomes nonresponsive - but only partly - please read

Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
Sent from my KYOCERA-C6745 using Tapatalk

Categories

Resources