Pixel badly warm to palm - Google Pixel 5 Questions & Answers

Hello guys,
I pretty much love my new pixel device.
However ever since I received it, it turns damn warm just by surfing on the I internet. Surely that's partly due to the metallic body. So I checked the CPU temperature which always 37°C +.
Just wondering: Are You experiencing the same?
Never had a phone feeling so hot
Cheers

cesar2k said:
Hello guys,
I pretty much love my new pixel device.
However ever since I received it, it turns damn warm just by surfing on the I internet. Surely that's partly due to the metallic body. So I checked the CPU temperature which always 37°C +.
Just wondering: Are You experiencing the same?
Never had a phone feeling so hot
Cheers
Click to expand...
Click to collapse
Sorry to hear it. I'm not a heavy user but haven't experienced any heating issue with it whilst surfing / messaging. Gets slightly warm when fast charging but thats about it.

Mine got way too warm (i'd even call it hot) from a Duo video call. Looking at the battery consumption, there was a serious drain during that call caused by Duo. Obviously, the CPU went crazy. I don't know whether this was a Duo bug or the CPU i stressed by this HQ video calls. Any similar experiences so far?

Yes. Mine is very warm browsing the Web. Battery life is the worst I've experienced on any phone, and my screen protudes away from the frame on the top left corner.

Bugsy46 said:
Yes. Mine is very warm browsing the Web. Battery life is the worst I've experienced on any phone, and my screen protudes away from the frame on the top left corner.
Click to expand...
Click to collapse
That sounds awful. My build quality is fine and battery life is stellar. I would consider returning it. Maybe the battery will be improved by a software update but that still leaves the poor build quality and possible lack of waterproofing.

czm said:
That sounds awful. My build quality is fine and battery life is stellar. I would consider returning it. Maybe the battery will be improved by a software update but that still leaves the poor build quality and possible lack of waterproofing.
Click to expand...
Click to collapse
Yes,software update will fix everything, lol..

Update: Had another Duo video call today and the phones did not get unusual warm. There also was no considerable battery drain. Seemed to be a big yesterday.
BTW: Battery life is stellar! Even with my Samsung smartwatch permanently connected, my Pixel 5 easily survives the whole day with 30% left in the evening. If you gut battery drain, I suggest resetting the phone.

I received a software update this morning...I reckon that solved it for the moment

cesar2k said:
I received a software update this morning...I reckon that solved it for the moment
Click to expand...
Click to collapse
I received some sort of update that required me to restart too. Not sure exactly what. I think it said google play services but I was still half asleep.

czm said:
I received some sort of update that required me to restart too. Not sure exactly what. I think it said google play services but I was still half asleep.
Click to expand...
Click to collapse
I think it's the play store.
Sent from my Pixel 5 using Tapatalk

The update was for Google play system updates. It's part of Project mainline. Basically Google broke out some of the system pieces that it didn't want vendors to be capable of holding back. They push updates to those pieces themselves as they see fit. This is the first one I've ever seen though.

I'm having the same issue, it gets warm when I'm browsing the web or even just browsing through my photo gallery. Been trolling the web to see if anyone is having the same issue, this is the first post I found. Nothing on YouTube.

Mine gets very warm when playing a game or after a video call (battery drain is high) other then that it's fine for normal usage surfing web etc. Battery life is still stellar overall for me
---------- Post added at 08:33 AM ---------- Previous post was at 08:31 AM ----------
I didn't receive any software update you guys speak of above though? Hmm I'm still on September update for Google play store and 5tg October for Android 11 update

Related

Nexus 7 Issue Reports

A couple thing's I've noticed, when doing some serious gaming, the unit gets VERY hot. We've seen this before with Teg 3 tablets COUGH*acer*COUGH, but my concern is putting a case on this thing... I'm worried that retaining all that heat might cook the thing's insides.
This will probably resolve itself, but last night I went to bed at ~80% battery, watched a movie, and when it was done, the screen turned off as normal... and when I woke up, the battery was down to 25%. My Razr Maxx had similar issues when new and apparently had to do with the OS calibrating it's battery meter.
What is everyone else seeing on theirs?
Use CPUspy to see if it was deep sleeping? BetterBatterystats to check wakelocks? Mine seems to be sleeping fine, haven't seen mine do anything weird yet
I'm not a serious gamer but I did put my N7 through about an hour of some pretty intensive gaming and it got a little warm like any device but it was never HOT to the touch. Battery life on day 1 was a bit weak but thats because I was too excited and did not give the N7 time to fully charge before playing with it.
Yesterday it was fully charged at around 2pm when I unplugged it.
Went to the library for a little over an hour and mooched their WiFi then went to my friends house.. from 4pm till midnight we were abusing my N7 pretty much constantly... showing off GNow, Maps compass mode, sports scores etc and when I got home around 1am I still had 47%.
Granted, I didn't game at all yesterday or watch much video.. but it was still being used fairly constantly.
Therr are apps that cause your device to wake. I discovered "hangaroo" does this on my wife's evo3d.
Some market apps are that annoying, just uninstall that certain app and the device shouldn't wake up randomly
on xda for android and mistyping like a boss
The only thing on my N7 that wasn't on my other Android devices was Dark Meadow: The Pact... I'm thinking, like mentioned, it's a new device issue that'll resolve itself as far as battery life. The 2nd and 3rd day with my Razr Maxx, I awoke to a dead battery, now it's rocking 2-3 days between charges.
And the heat, well, that was mostly during that Dark Meadows game and that's completely optimized for a Teg 3, so it's abusing all 4 cores plus the GPU portion of the chip. Still, not sure I'd want all that contained in some insulating case.
My Nexus 7 doesn't get hot like you described. My only issue is that the left part of my screen isn't stuck down completely. It pops up while people on reddit are saying is common. Anyone else with this issue here?
cheami said:
My Nexus 7 doesn't get hot like you described. My only issue is that the left part of my screen isn't stuck down completely. It pops up while people on reddit are saying is common. Anyone else with this issue here?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1770919
Sent From the Future
Played about two hours of GTA 3 yesterday, it did get 'warm' but not hot.
I think it really depends on how lucky/unlucky you are with the Nexus 7 unit you received. Some people are reporting a dead unit after using it for about 3 hours. Others are reporting dead pixels. And, you're reporting this...
I guess I was lucky enough to not have any of those issues with my Nexus 7.

Battery drain on replacement Note 7

So, my first Note 7 was great. I had none of the reported lag or battery life/battery drain problems. I replaced it last Friday. The replacement phone is set up identically, but my battery life is much worse. I have yet to hit 4 hours SOT, with my max being around 3. On the old one I always got at least 4. In battery usage, Android System is at the top of the list, and CPU total is 6.5hr out of the 12 it's been off the charger. Nothing has changed so I have no idea why this would be. Is there a fix for this? Has anyone else had this issue with their replacement?
GoogleAndroid said:
So, my first Note 7 was great. I had none of the reported lag or battery life/battery drain problems. I replaced it last Friday. The replacement phone is set up identically, but my battery life is much worse. I have yet to hit 4 hours SOT, with my max being around 3. On the old one I always got at least 4. In battery usage, Android System is at the top of the list, and CPU total is 6.5hr out of the 12 it's been off the charger. Nothing has changed so I have no idea why this would be. Is there a fix for this? Has anyone else had this issue with their replacement?
Click to expand...
Click to collapse
Unfortunately, it's a wide spread issue. Many people are reporting battery issues, such as drain and slower charging. All signs are pointing to these new batteries being jank. Either that, or built in software changes in the firmware to intentionally neuter battery performance for safety measures.
I am having the same issue bad battery drain.
Sent from my SM-N930T using Tapatalk
I had horrible battery with my first one and more of the same with this new one. I get through my 8hr day at work with 20-15% left and just a Lil over 1hr screen time. Always android system and android os keeping the cpu going.
I disabled just about all Samsung bloat except Knox and ant services. Gonna see how it goes tomorrow.
MvP77 said:
I had horrible battery with my first one and more of the same with this new one. I get through my 8hr day at work with 20-15% left and just a Lil over 1hr screen time. Always android system and android os keeping the cpu going.
I disabled just about all Samsung bloat except Knox and ant services. Gonna see how it goes tomorrow.
Click to expand...
Click to collapse
Let me know how it goes. With my original phone I was getting the best battery life I've ever gotten from a phone (the Nexus 6 previously held that title). Very disappointed that the replacement doesn't last like the original.
same for me... any reason known ?
My fast charging seems to not be working, at least I don't think so. Worked perfect on my v1 note 7. Now, no lie it's charges quicker with fast charging turned off. Found that strange. And my battery life is horrible cause I'm always on my phone so nothing weird there lol
Not sure if this will be relevant for anyone else:
I found in another thread (that I cannot find for the life of me now...) some talk about an issue with Oculus Home eating up a lot of resource while attempting to install itself, failing and continuously retrying. I thought my phone was broken. I went from full to 20% in 5 hours extremely warm the entire time, typing in any app was painful. It prevented the gear fit 2 plugin from updating causing all sorts of weirdness with S health and my gear fit 2. So much so that I called Samsung tech support for the first time (great btw).
I got rid of everything Oculus related on my phone and now it feels brand new.
That app was like cancer it seems
Futant said:
Not sure if this will be relevant for anyone else:
I found in another thread (that I cannot find for the life of me now...) some talk about an issue with Oculus Home eating up a lot of resource while attempting to install itself, failing and continuously retrying. I thought my phone was broken. I went from full to 20% in 5 hours extremely warm the entire time, typing in any app was painful. It prevented the gear fit 2 plugin from updating causing all sorts of weirdness with S health and my gear fit 2. So much so that I called Samsung tech support for the first time (great btw).
I got rid of everything Oculus related on my phone and now it feels brand new.
That app was like cancer it seems
Click to expand...
Click to collapse
Yea the last oculus update destroyed the app. I hope they get it fixed soon.
http://phandroid.com/2016/09/30/samsung-galaxy-s7-edge-battery-drain-oculus/
GoogleAndroid said:
Let me know how it goes. With my original phone I was getting the best battery life I've ever gotten from a phone (the Nexus 6 previously held that title). Very disappointed that the replacement doesn't last like the original.
Click to expand...
Click to collapse
Slightly better today so far but still horrible. Snapchat is killing the battery. I sent 2 snaps and looked at a couple stories.
I miss my ver. 1 battery life
Sent from my SM-N930T using Tapatalk
I swear I have a galaxy s6. This battery life is straight atrocious.

Bad performance and other good/bad things (P10 Plus)

I have been using P10 Plus (6/128 GB) for a day, and I am trying really hard to like it. I haven't found all the good/bad points yet but the list of bad things is already kind of outweighing the list of good things. Were my expectations really just too high?
These are really just my opinions, and you are free to disagree. Even I might change my mind if there are really good reasons to!
I might as well add that paid about $860 (in Norway) for my P10 Plus while Galaxy S8+ costs "slightly more" (about $1,000). I just feel like I got so little in return for the price I paid.
I have to decide by tomorrow anyway whether to keep this device or return it, and I am currently leaning towards returning it.
Thanks for any tips, advices, opinions, etc.
Good things:
Responsive fingerprint reader on the front side, unlocks screen pretty much instantly.
Has a nice shape (like an iPhone 7). No annoying sharp edges except at the bottom holes for connectors, where I support the device with my pinky finger.
Lots of camera settings.
My device luckily has UFS 2.1.
Pretty good WiFi speed (measured more than 200 Mbps during internet speed test).
The DAC's quality is okay (not very good). A little bit of noise when using my sensitive in-ear headphones, but it's very bearable. This is only a "good" point because it's an upgrade from my old phone.
Bad things:
I already found some sluggish menus on day one.
Somewhat bad performance when taking photos and shooting videos, even playing back videos I captured is somewhat choppy.
The device gets pretty hot during "normal" (in my opinion light) use, and really hot while charging and during "heavy" (in my opinion normal) use.
Seems like the battery drains more quickly than I expected as well (larger battery does not make it much or any better than P10) so that I still need to bring an extra battery with me if I intend to use mobile data and GPS.
The swiping on the fingerprint reader is a bit of a hit and miss because it might register a tap which means "back" (or exit).
Photos taken and saved as JPEG look bad. RAW images look quite a bit better but it takes seconds to save each image.
My GFXBench result is pretty bad compared to other devices.
Nitpicking:
The edge of the screen protector is so annoying I want to take it off. Note: If you do it, you might want to apply oleophobic coating.
I wish the fingerprint sensor indentation was a bit less deep, because it makes the swiping motion feel less comfortable. The screen protector is probably most of the reason though.
I was never able to transfer app data (only apps themselves) from my old device using any method suggested by Huawei. The thing that did work was a backup/restore using adb.
USB 2 is pretty slow after getting used to USB 3.
The device sometimes thinks that I am using a knuckle gesture when I am using the tip of my finger.
sometimes very laggy also. And some apps not compatible with the camera.
Turns out that I am stuck with this device due to the shop's no-return policy on phones. I might as well begin training my mind to like the device. Won't feel guilty about rooting and trying custom ROMs now either.
@patriotzhou I think after a couple days, I am noticing the stuttering less for some reason..
nougn said:
Turns out that I am stuck with this device due to the shop's no-return policy on phones. I might as well begin training my mind to like the device. Won't feel guilty about rooting and trying custom ROMs now either.
@patriotzhou I think after a couple days, I am noticing the stuttering less for some reason..
Click to expand...
Click to collapse
Camera send not so good to me, maybe I don't know how to use it
nougn said:
I have been using P10 Plus (6/128 GB) for a day, and I am trying really hard to like it. I haven't found all the good/bad points yet but the list of bad things is already kind of outweighing the list of good things. Were my expectations really just too high?
Bad things:
The device gets pretty hot during "normal" (in my opinion light) use, and really hot while charging and during "heavy" (in my opinion normal) use.
Seems like the battery drains more quickly than I expected as well (larger battery does not make it much or any better than P10) so that I still need to bring an extra battery with me if I intend to use mobile data and GPS.
Click to expand...
Click to collapse
Pretty much this phone is unusable due these 2 things, battery life is poor as AF, and from my perspective, Huawei messed up EMUI 5.1 really hard.
Probably an update would fix it, but we don't have ETA yet.
I will return back the P10 Plus because I think is not worth it, and I will buy a Mate 9 Pro that is virtually the same device, but battery life is so much better.
@nougn Which firmware are you on? In terms of battery life the phone may not be the best, but from my experience its also not bad either. 6 hours DOT should be possible unless you are a heavy gamer. However what you said about the device getting hot that does sound like it may have faulty hardware, I'd be careful with that. You should grab an app monitoring CPU and battery temperatures. If you come to the conclusion that the device is getting warmer than it should I'd contact Huawei on the matter. What I find most bizarre is that you say the performance is laggy at times, I never experienced even just the slightest lag no matter what I do, it is smooth as silk in every situation. Maybe another indication for faulty hardware.......? On a side note: the price you paid seems really high, a lot of commercial seller on ebay offer it for a lot less than that... but anyhow if you really wanted to get rid of the device you could always sell it on ebay or something, no? So you're never actually "stuck" with a device
Craphead said:
@nougn Which firmware are you on? In terms of battery life the phone may not be the best, but from my experience its also not bad either. 6 hours DOT should be possible unless you are a heavy gamer. However what you said about the device getting hot that does sound like it may have faulty hardware, I'd be careful with that. You should grab an app monitoring CPU and battery temperatures. If you come to the conclusion that the device is getting warmer than it should I'd contact Huawei on the matter. What I find most bizarre is that you say the performance is laggy at times, I never experienced even just the slightest lag no matter what I do, it is smooth as silk in every situation. Maybe another indication for faulty hardware.......? On a side note: the price you paid seems really high, a lot of commercial seller on ebay offer it for a lot less than that... but anyhow if you really wanted to get rid of the device you could always sell it on ebay or something, no? So you're never actually "stuck" with a device
Click to expand...
Click to collapse
This device always works in high temperatures, and is really easy for it to get hot. Use the camera more than 3 minutes and it will start to feel uncomfortable on hand.
I had the same experience, poor battery life and device most of the time hot. I checked the temperatures and is around 30°C on stand by, and after some minutes of WhatsApp and news, it was reaching 40°C, which is not normal at all, when my previous phone was around 18°C on stand by and 25°C in normal usage.
I'm used to stick with cold devices and is one of the first things I noticed when I used this device, and is a pretty common problem among many users. Most of the people would say that is only "warm", but I had the Mate 9 as well, with the same specs, and trust me, it was an ice cube the whole time.
Galaxo60 said:
when my previous phone was around 18°C on stand by and 25°C in normal usage.
Click to expand...
Click to collapse
One has to keep in mind though that temperatures like that are impossible to reach in summer (unless its a very cold summer), the device can never be cooler than the air surrounding it
Craphead said:
One has to keep in mind though that temperatures like that are impossible to reach in summer (unless its a very cold summer), the device can never be cooler than the air surrounding it
Click to expand...
Click to collapse
Well, I'm talking about my room, which has air conditioning, and I just bought the P10 Plus and today I returned it back.
Problem solved, I got my money back, and I'm trying to see which phone to get, but pretty much I don' t like what I see in the market now.
Galaxo60 said:
This device always works in high temperatures, and is really easy for it to get hot. Use the camera more than 3 minutes and it will start to feel uncomfortable on hand.
I had the same experience, poor battery life and device most of the time hot. I checked the temperatures and is around 30°C on stand by, and after some minutes of WhatsApp and news, it was reaching 40°C, which is not normal at all, when my previous phone was around 18°C on stand by and 25°C in normal usage.
I'm used to stick with cold devices and is one of the first things I noticed when I used this device, and is a pretty common problem among many users. Most of the people would say that is only "warm", but I had the Mate 9 as well, with the same specs, and trust me, it was an ice cube the whole time.
Click to expand...
Click to collapse
The standby drain is crazy and as you said the phone gets really hot when using the camera more than a few minutes.
Also one more problem is when the phone reach certain temperature the wide aperture effect in the gallery will stop working..
It's a pity since I like this phone in many ways and the camera is great.
But if Huawei don't fix it (very) soon i may be "forced" to sell it and get another one..
Almost regret that I sold my old Mate 8..
Sent from my VKY-L29 using Tapatalk
Bromsoket said:
The standby drain is crazy and as you said the phone gets really hot when using the camera more than a few minutes.
Also one more problem is when the phone reach certain temperature the wide aperture effect in the gallery will stop working..
It's a pity since I like this phone in many ways and the camera is great.
But if Huawei don't fix it (very) soon i may be "forced" to sell it and get another one..
Almost regret that I sold my old Mate 8..
Sent from my VKY-L29 using Tapatalk
Click to expand...
Click to collapse
Today I returned my P10 Plus, for me there's no excuse to pay so much for a phone that has basic problems.
I will see if I get a Mate 9 Pro or any other phone, but I'm kind of picky when getting a new device.
Craphead said:
...
Click to expand...
Click to collapse
Thank you for your advices! The current version is VKY-L29C432B150 (latest).
Sorry for the late response. I have been traveling for the past few days.
I decided to bring this phone with me on vacation to Japan where it is currently very humid and it feels like 33+ degrees C (91+ degrees F) in the sun. Trying to use mobile data, GPS and Google Maps is not exactly pleasant for my hand. The worst part is trying to take some photos because the device's temperature gets uncomfortably high for my hand. Will try to measure the temperatures next time I go out!
I am also really glad that I brought an extra battery, although the output of the extra battery (per port) is just enough (2.4A) to keep the device's battery percentage stable while using mobile data and GPS (goes up when idle).
I also guessed hardware defect, but it now seems like I am not the only one with problems. I really hope that Huawei can fix some things in the software, including the heat issue.
nougn said:
Thank you for your advices! The current version is VKY-L29C432B150 (latest).
Sorry for the late response. I have been traveling for the past few days.
I decided to bring this phone with me on vacation to Japan where it is currently very humid and it feels like 33+ degrees C (91+ degrees F) in the sun. Trying to use mobile data, GPS and Google Maps is not exactly pleasant for my hand. The worst part is trying to take some photos because the device's temperature gets uncomfortably high for my hand. Will try to measure the temperatures next time I go out!
I am also really glad that I brought an extra battery, although the output of the extra battery (per port) is just enough (2.4A) to keep the device's battery percentage stable while using mobile data and GPS (goes up when idle).
I also guessed hardware defect, but it now seems like I am not the only one with problems. I really hope that Huawei can fix some things in the software, including the heat issue.
Click to expand...
Click to collapse
You should post your experiences in the battery thread, so it could have more visibility and people can start to acknowledge this, would be really nice from you to do it.
:good:
Different screens
The P10 plus has a IPS LCD screen
The Mate 9 pro has a AMO-LED screen
maybe that adds to the difference in SOT for the two Huawei devices...
ludensen said:
The P10 plus has a IPS LCD screen
The Mate 9 pro has a AMO-LED screen
maybe that adds to the difference in SOT for the two Huawei devices...
Click to expand...
Click to collapse
I'm sorry, but there is no way that the screen technology is the decisive factor between 3 and 6 hours SOT.
ludensen said:
adds to the difference
Click to expand...
Click to collapse
Galaxo60 said:
decisive factor
Click to expand...
Click to collapse
That's how you choose to read my post - but not what I wrote, IMHO
My point is to raise awareness about the different screen technologies, because I've seen more than one comparison where the two devices are said to use the same screen (probably because of same size and res.), but that is plain WRONG!
ludensen said:
That's how you choose to read my post - but not what I wrote, IMHO
My point is to raise awareness about the different screen technologies, because I've seen more than one comparison where the two devices are said to use the same screen (probably because of same size and res.), but that is plain WRONG!
Click to expand...
Click to collapse
I understand your point, but still having AMOLED display means nothing in 2017. You can see the HTC U11 with LCD and has pretty goddamn battery life. You can have the normal Mate 9 with IPS and also has a really nice battery life. Right now screen technologies are really mature and it doesn't influence much (or at all) what kind is on a phone.
@Galaxo60
Point taken
Came from S8, I used it for a couple of months and now Im using P10 Plus.
Im more than happy now with P10+.
I have had my P10 Plus for about 2 months now and I can tell you I get around 5 hours of SOT with 1-2 of gaming. The battery stays at 100% for about 15 minutes regardless what I do and then begins to drop. Somehow form 70% downwards it starts to really slow its discharge rate. You might worry about this but the honest truth is that I can make it at the end of each day (around midnight) with around 15-20% battery left. For me this is more than enough as I recharge my phone every night.
I would suggest you stop worrying about your phone dying on you and just start using it. Also use Phone Manager once a day and you'll be good to go.
Hope it helps.

Question S21 Ultra Snapdragon Always Running Warm

Simple use of the phone - browsing, instagram, google news, whatsapp, etc., the phone gets warm. Playing PUBG for 30 minutes, the phone gets a lot warmer, but never hot to the touch. The only way it stays cool is if I'm not using it at all. In comparison, my OnePlus 7 Pro stays cool all the time, except when playing graphic-heavy games.
Any setting I'm missing?
Welcome to the hot club!
That's odd my s21 ultra stays cool barely warm when gaming
If you have the Exynos version of the phone, then that could explain the heat. But if you have a SD888 variant, then your phone will still get a little warm, but not quite as hot as the Exynos.
Using GSAT to check temperature levels, any light activity gets the phone to about 36C to 37C. I tried restarting the phone about 5 times in a row and it went to about 44C.
Sharpshooterrr said:
Using GSAT to check temperature levels, any light activity gets the phone to about 36C to 37C. I tried restarting the phone about 5 times in a row and it went to about 44C.
Click to expand...
Click to collapse
Thanks for updating your post title =). That's the clarity we need for this phone on XDA.
Anyway, I'm unsure of this, but I'm pretty sure that when a phone is booting up it generally creates a tiny bit of heat because it's just getting everything initially setup for that boot.
But yeah, just be glad that you have the SD version. If you didn't, it might be even hotter! And I agree that this phone still gets pretty warm - I just haven't done any temperature tests on mine. Either way, do you happen to be using a case on this phone? I'm a caseless phone user and my phone still gets warm when used for an extended period of time... So I have a feeling that some thicker, heat sealing cases might be turning these phones into toasters...
*Edit* - maybe they'd be more like hand warmers? Lol
NippleSauce said:
If you have the Exynos version of the phone, then that could explain the heat. But if you have a SD888 variant, then your phone will still get a little warm, but not quite as hot as the Exynos.
Click to expand...
Click to collapse
My exynos is cool.... And no im not a fanboy, had the note20 ultra exynos heater and sold it because of this **** chipset...
NippleSauce said:
Thanks for updating your post title =). That's the clarity we need for this phone on XDA.
Anyway, I'm unsure of this, but I'm pretty sure that when a phone is booting up it generally creates a tiny bit of heat because it's just getting everything initially setup for that boot.
But yeah, just be glad that you have the SD version. If you didn't, it might be even hotter! And I agree that this phone still gets pretty warm - I just haven't done any temperature tests on mine. Either way, do you happen to be using a case on this phone? I'm a caseless phone user and my phone still gets warm when used for an extended period of time... So I have a feeling that some thicker, heat sealing cases might be turning these phones into toasters...
*Edit* - maybe they'd be more like hand warmers? Lol
Click to expand...
Click to collapse
Coming from a OnePlus 7 Pro, the heat generated during light use is so noticeable that I had to install a temp monitor (gsat). No problems with previous phone.
I have the official leather cover on, it may contribute to the heat but it shouldn't be that much, I reckon.
I don't need hand warmers haha.
What's GSAT? Can't find it in the play store
salemsayed said:
What's GSAT? Can't find it in the play store
Click to expand...
Click to collapse
Sorry, I meant GSam.
Snapdragon here as well. Mines never warm . Only when I set it up.
pafc66 said:
Snapdragon here as well. Mines never warm . Only when I set it up.
Click to expand...
Click to collapse
Please take a 10 minute 4K30 Video and say how much % battery it drained and if the phone got hot.
I also have the Snapdragon version and I'm not sure if what I'm experiencing is normal or not, but my phone gets warm often especially the aluminum on the top left opposite of the camera. I've been keeping track of the temperature and it seems like my phone is always operating around 33C - 35C on normal everyday use like browsing, instagram and youtube. When I use the camera it goes to almost 40C. These numbers are around 91F-95F and 104F respectively. I recorded a 3 minute video on 4k60 and that's when it hit around 40C. Really trying to figure out if I should do an exchange.
iamnotkurtcobain said:
Please take a 10 minute 4K30 Video and say how much % battery it drained and if the phone got hot.
Click to expand...
Click to collapse
Exynos: Lost the same 5% as you reported, and phone got hot around the camera module. Temperature of surrounding environment was around 20-25 degrees celcius. The phone didn't feel especially hot in general otherwise (using a relatively slim case).
Losing 5% in 10 minutes means about 30% per hour. So one could record in 4K for about 3-4 hours straight? Is that really that bad?
ssj100 said:
Exynos: Lost the same 5% as you reported, and phone got hot around the camera module. Temperature of surrounding environment was around 20-25 degrees celcius. The phone didn't feel especially hot in general otherwise (using a relatively slim case).
Losing 5% in 10 minutes means about 30% per hour. So one could record in 4K for about 3-4 hours straight? Is that really that bad?
Click to expand...
Click to collapse
Yes it's bad in my opinion. My S20+ (with the infamous/bad Exynos 990) lost 5% in 15 minutes 4K30 video recording and got barely warm.
iamnotkurtcobain said:
Yes it's bad in my opinion. My S20+ (with the infamous/bad Exynos 990) lost 5% in 15 minutes 4K30 video recording and got barely warm.
Click to expand...
Click to collapse
After how many updates though?
ssj100 said:
After how many updates though?
Click to expand...
Click to collapse
Many, many, many, many, many, many, many Updates. I hope they can improve it on the S21 too.
iamnotkurtcobain said:
Many, many, many, many, many, many, many Updates. I hope they can improve it on the S21 too.
Click to expand...
Click to collapse
Yes, that's what I thought. I'm coming from the S9+, and there were several issues with that too when it first came out, which were all fixed with subsequent updates.
Just curious, how do you find the recording in FHD60? That's been my default recording as I don't actually have any 4K monitors.
iamnotkurtcobain said:
Yes it's bad in my opinion. My S20+ (with the infamous/bad Exynos 990) lost 5% in 15 minutes 4K30 video recording and got barely warm.
Click to expand...
Click to collapse
Just thought I'd update here - re-tested with the April update. Lost 4% in 10 minutes on 4K30 video recording this time. Heating not as bad, although that's simply guessing/subjective (I don't have a heatgun).
ssj100 said:
Just thought I'd update here - re-tested with the April update. Lost 4% in 10 minutes on 4K30 video recording this time. Heating not as bad, although that's simply guessing/subjective (I don't have a heatgun).
Click to expand...
Click to collapse
It's just natural to lose 4% in 10 mins of 4k30fps recording. You are basically using all the system resources when operating the camera - i.e. the CPU, RAM and storage all run at the highest. It's not just this device you test this on any device iOS included and the results will be almost the same.

Question Panel Gap between Screen and Frame on a brand new S21 Ultra

Hi Guys,
I just purchased a brand new Galaxy S21 Ultra,
I am loving the phone, however I have noticed a gap between the screen and Body of the phone and I can slide a piece of paper through it.
(Pictures attached below)
I am deeply disappointed with this, is this normal?
I previously had the s7 and s9 and both had similar manufacturing flaws, it **bleep** to see that Samsung Quality control has still not changed over the years.
Is this a problem? Shall this affect the water resistance of the phone or is this normal?
Please help and give your feedbacks
I'm able to slide a paper in between the front and back glass and the frame too. I guess it's by design...? Never really noticed it in all these months till you pointed it out and frankly, even after seeing it now, it doesn't bother me. I guess some clearance is required between the brittle glass and the metal frame to prevent stress fractures of the glass when the frame deforms under stress, like @adamlee2012 said in his post.
adamlee2012 said:
Mine has gaps the same on the top on both corners. I think it's normal, it's to protect from impact, more likely to crack the glass if frame and glass are touching.
Click to expand...
Click to collapse
Thank you for your reply.
That is true however I'm concerned regarding the water resistance?
I tried submerging my phone in a bucket of water for 10mins, other than the microphone which eventually started working after it dried out. Everything else seemed fine
But if this Is normal why is that other device may or may not have it?
enigmaamit said:
I'm able to slide a paper in between the front and back glass and the frame too. I guess it's by design...? Never really noticed it in all these months till you pointed it out and frankly, even after seeing it now, it doesn't bother me. I guess some clearance is required between the brittle glass and the metal frame to prevent stress fractures of the glass when the frame deforms under stress, like @adamlee2012 said in his post.
Click to expand...
Click to collapse
That is true but shouldn't it be uniform then, why is that some parts have a wider gap than the others and if so isn't that a manufacturing defect after all?
Do you suggest to keep or return this device?
salvator101 said:
Thank you for your reply.
That is true however I'm concerned regarding the water resistance?
I tried submerging my phone in a bucket of water for 10mins, other than the microphone which eventually started working after it dried out. Everything else seemed fine
But if this Is normal why is that other device may or may not have it?
That is true but shouldn't it be uniform then, why is that some parts have a wider gap than the others and if so isn't that a manufacturing defect after all?
Do you suggest to keep or return this device?
Click to expand...
Click to collapse
I'm not sure if this will be accepted by Samsung as a valid reason for replacement. But if you're unhappy, by all means try to get a replacement or refund. It's your money, and you should be fully satisfied with what you bought with it, especially for this kind of asking price.
If the gap is giving you sleepless nights, better to get it replaced, or refund to get another phone. If I were you, I'd leave it alone. But it's your decision.
enigmaamit said:
I'm not sure if this will be accepted by Samsung as a valid reason for replacement. But if you're unhappy, by all means try to get a replacement or refund. It's your money, and you should be fully satisfied with what you bought with it, especially for this kind of asking price.
If the gap is giving you sleepless nights, better to get it replaced, or refund to get another phone. If I were you, I'd leave it alone. But it's your decision.
Click to expand...
Click to collapse
Well I purchased it off Amazon and I can return it for a refund, however the problem is due to the semi conductor chip shortage, there are no phones in stock, I had to wait for 2 months to get this device, now if I return it I don't know when the next one will come.
Also I am concerned that what if the replacement phone has wider gaps, I mean if this is normal and every device has it then it makes no sense to return it, am I right?
On a side note I found this statement from samsung
salvator101 said:
Hi Guys,
I just purchased a brand new Galaxy S21 Ultra,
I am loving the phone, however I have noticed a gap between the screen and Body of the phone and I can slide a piece of paper through it.
(Pictures attached below)
I am deeply disappointed with this, is this normal?
I previously had the s7 and s9 and both had similar manufacturing flaws, it **bleep** to see that Samsung Quality control has still not changed over the years.
Is this a problem? Shall this affect the water resistance of the phone or is this normal?
Please help and give your feedbacks
Click to expand...
Click to collapse
Welcome to 4 years ago.
There is an app here in the s21U forum that checks the waterproofness of the device by asking you to press the screen hard so the app can check the internal pressure sensors.
It is made with the purpose of checking if the phones seals have worn out.
If yours is fine then you should probably just wear a case on the phone and move on
babyboy3265 said:
There is an app here in the s21U forum that checks the waterproofness of the device by asking you to press the screen hard so the app can check the internal pressure sensors.
It is made with the purpose of checking if the phones seals have worn out.
If yours is fine then you should probably just wear a case on the phone and move on
Click to expand...
Click to collapse
I did use the app, it uses the barometer to gauge if the water seal is broken or not.
However I do not know how accurate it is.
My phone passed the test though
I don't have this gap on my S21U Silver.
Everything is like molded and glued together
salvator101 said:
I did use the app, it uses the barometer to gauge if the water seal is broken or not.
However I do not know how accurate it is.
My phone passed the test though
Click to expand...
Click to collapse
Well you already submerged the phone into water for 10 mins and all was fine so I see no reason to worry. The test must be accurate.
Honestly, given how tough it is to get a phone like that today, best case is to just put a cover on it and forget about the gap.
Unless you wanna try and go to the seller and ask for a new pone and see what they have to say. Soon new, or not...?
Nat.smith26 said:
I don't have this gap on my S21U Silver.
Everything is like molded and glued together
Click to expand...
Click to collapse
Are you certain there is no gap at all on any of the sides?
babyboy3265 said:
Well you already submerged the phone into water for 10 mins and all was fine so I see no reason to worry. The test must be accurate.
Honestly, given how tough it is to get a phone like that today, best case is to just put a cover on it and forget about the gap.
Unless you wanna try and go to the seller and ask for a new pone and see what they have to say. Soon new, or not...?
Click to expand...
Click to collapse
That is true.
I purchased it from Amazon and I gave only return it for a refund as they do not have any stock for a replacement, I waited for this phone itself for 1 month or so.
Also the phone is heating a lot and the battery life sucks. I have the Exynos variant. The ideal temperature is 35-38*C with some camera usage it goes up to 45 *C. Don't know if that's normal or what
My battery is showing learning usage pattern and it's on day 3.
So I'm really confused
salvator101 said:
Are you certain there is no gap at all on any of the sides?
That is true.
I purchased it from Amazon and I gave only return it for a refund as they do not have any stock for a replacement, I waited for this phone itself for 1 month or so.
Also the phone is heating a lot and the battery life sucks. I have the Exynos variant. The ideal temperature is 35-38*C with some camera usage it goes up to 45 *C. Don't know if that's normal or what
My battery is showing learning usage pattern and it's on day 3.
So I'm really confused
Click to expand...
Click to collapse
If you can get a refund for it then that's not bad. Don't know where you live but it might be best to consider buying it locally if it exists in any shop near you.
I also got the exynos. The heating was present at 1st but eventually it stopped. After the usage was calibrated. And on the latest update with plenty of bloatware removed as per Ketan Rom.
Cemera heating up a bit is normal. If it really overheats and it starts being unresponsive that's a problem. Also if you are recording a video in hot weather that's a guaranteed HOT phone. It's happening for everyone and it is normal.
babyboy3265 said:
If you can get a refund for it then that's not bad. Don't know where you live but it might be best to consider buying it locally if it exists in any shop near you.
I also got the exynos. The heating was present at 1st but eventually it stopped. After the usage was calibrated. And on the latest update with plenty of bloatware removed as per Ketan Rom.
Cemera heating up a bit is normal. If it really overheats and it starts being unresponsive that's a problem. Also if you are recording a video in hot weather that's a guaranteed HOT phone. It's happening for everyone and it is normal.
Click to expand...
Click to collapse
Hey thanks for the swift reply.
I live in India, the only feasible and best way to purchase it is via Amazon as they have a return period of 7 days if I purchase it from Samsung or any other local shop, there return period is max 24 hours which sucks.
I love the phone, love everything about it and especially now with the new iPhone out, I can still say that this crushes it, there is no other viable contender for it out there.
I can get it refunded and wait for the next bunch of stock, perhaps that might take another 10-15 days or a month due to the semi conductor shortage issue otherwise I can just keep this phone and use it however it pisses me off that inspire of paying 1200$ for it. There are such manufacturing flaw.
Also I forgot to ask and You didn't mention, does your phone have similar gaps where you can slide a piece of paper with ease?
salvator101 said:
Hey thanks for the swift reply.
I live in India, the only feasible and best way to purchase it is via Amazon as they have a return period of 7 days if I purchase it from Samsung or any other local shop, there return period is max 24 hours which sucks.
I love the phone, love everything about it and especially now with the new iPhone out, I can still say that this crushes it, there is no other viable contender for it out there.
I can get it refunded and wait for the next bunch of stock, perhaps that might take another 10-15 days or a month due to the semi conductor shortage issue otherwise I can just keep this phone and use it however it pisses me off that inspire of paying 1200$ for it. There are such manufacturing flaw.
Also I forgot to ask and You didn't mention, does your phone have similar gaps where you can slide a piece of paper with ease?
Click to expand...
Click to collapse
It is an annoying situation indeed... Mine doesn't have the gaps, no. It is the silver exynos 256gb.
I'd say this is a rare issue and getting another phone would 99.9% be gapless... 24h is enough to test it throughly as well, so... Definitely consider it.
It also beats the new iPhone and that's a fact.
Lolz
babyboy3265 said:
It is an annoying situation indeed... Mine doesn't have the gaps, no. It is the silver exynos 256gb.
I'd say this is a rare issue and getting another phone would 99.9% be gapless... 24h is enough to test it throughly as well, so... Definitely consider it.
It also beats the new iPhone and that's a fact.
Click to expand...
Click to collapse
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
salvator101 said:
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
Click to expand...
Click to collapse
I'm getting around 6 hours of SOT with one and a half days of mixed usage. All features of the phone enabled. I'm happy with it.
There are users on XDA who've reported 8-10 hours of SOT but I've never been able to achieve that routinely. I have managed to reach 8hrs of SOT a couple of times, but I had to disable 4G, use only wifi, disable background sync, not use my Galaxy Watch, not open any app that used camera, stay in dark mode with low screen brightness, automatic brightness disabled etc etc to achieve that.
I didn't like the experience so decided to use the phone to it's fullest capability and forget about SOT as long as I got through to my bedtime.
I used to feel envious of these people initially, wondering why my phone didn't get insane SOT but after a few months of using this phone, I just don't care anymore, as I get to the end of my typical day with half the battery remaining.
Everyone has a different usage pattern, so battery life can vary wildly. If you're unhappy, you can try to disable some features, try debloating etc to try to improve it and see how it goes for you
salvator101 said:
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
Click to expand...
Click to collapse
100% what the above comment said.
I also can get about 6h sot with everything enabled including AOD. I spare nothing and 5-6h SOT is more than enough.
It easily lasts a day and that does it for me.
All the people showing how they got 8h+ SOT are basically using the phone at a very limited capacity. Lowering everything to show others how much SOT u got, is similar to cheating in a game. It's not realistic.
Your s21u is better than anything else u even had n the past. it is okay that the SOT is less than some other phones, they don't have what ur phone has.
So enjoy and don't overthink it.
enigmaamit said:
I'm getting around 6 hours of SOT with one and a half days of mixed usage. All features of the phone enabled. I'm happy with it.
There are users on XDA who've reported 8-10 hours of SOT but I've never been able to achieve that routinely. I have managed to reach 8hrs of SOT a couple of times, but I had to disable 4G, use only wifi, disable background sync, not use my Galaxy Watch, not open any app that used camera, stay in dark mode with low screen brightness, automatic brightness disabled etc etc to achieve that.
I didn't like the experience so decided to use the phone to it's fullest capability and forget about SOT as long as I got through to my bedtime.
I used to feel envious of these people initially, wondering why my phone didn't get insane SOT but after a few months of using this phone, I just don't care anymore, as I get to the end of my typical day with half the battery remaining.
Everyone has a different usage pattern, so battery life can vary wildly. If you're unhappy, you can try to disable some features, try debloating etc to try to improve it and see how it goes for you
Click to expand...
Click to collapse
babyboy3265 said:
100% what the above comment said.
I also can get about 6h sot with everything enabled including AOD. I spare nothing and 5-6h SOT is more than enough.
It easily lasts a day and that does it for me.
All the people showing how they got 8h+ SOT are basically using the phone at a very limited capacity. Lowering everything to show others how much SOT u got, is similar to cheating in a game. It's not realistic.
Your s21u is better than anything else u even had n the past. it is okay that the SOT is less than some other phones, they don't have what ur phone has.
So enjoy and don't overthink it.
Click to expand...
Click to collapse
I get 5.5hrs max of SOT with screen on QHD+ 120hz enabled, wifi connected and galaxy watch connected. I have been trying to limit background apps an so but can't survive for more than 5.5hrs.
Max my phone lasts is for 18-19hrs with 5.5hrs of SOT.
I have gone through several reviews of people claiming 8hrs+
I don't even have heavy usage, all I use is WhatsApp, YouTube and chrome and a bit of Facebook.
Considering how light the usage is surely the battery life sucks?
As enigmaamit above also said that he has mixed usage and still gets 6+ hrs and mine is light usage and it still struggles so I wonder is this normal?
salvator101 said:
I get 5.5hrs max of SOT with screen on QHD+ 120hz enabled, wifi connected and galaxy watch connected. I have been trying to limit background apps an so but can't survive for more than 5.5hrs.
Max my phone lasts is for 18-19hrs with 5.5hrs of SOT.
I have gone through several reviews of people claiming 8hrs+
I don't even have heavy usage, all I use is WhatsApp, YouTube and chrome and a bit of Facebook.
Considering how light the usage is surely the battery life sucks?
As enigmaamit above also said that he has mixed usage and still gets 6+ hrs and mine is light usage and it still struggles so I wonder is this normal?
Click to expand...
Click to collapse
There are too many variables into the equation...
FB uses plenty of battery for one.
Two, maybe where you are, your phone isn't catching great signal. usually when that happens, it drains the battery as the device is constantly trying to get better signal.
Maybe since you are not rooted you have plenty of bloatware that is draining your battery.
Additionally, putting usused apps to sleep, adaptive battery being ON, and also maybe you are using white mode instead of dark mode. Dark mode saves plenty of battery on our amoled screens.
Also I am rooted. So no bloatware. Battery fully calibrated. No draining apps. I use FB trough my KIWI browser with dark mode on for all pages.
If you get a full day, you are good.

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