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Ordering From UK Clove

ok can someone please tell me what kind of duties you pay when u order from clove from the uk to usa? i want to know should i order there or order from expansys usa. expansys usa is charging like 940 for the unit where as clove uk with the conversion rate is about 760
thanks

u pay the straight price and shipping only.

I was also considering buying from them, but would appreciate feedback from anyone who's dealt with them. How is their service? How quickly do they action (dispatch) your order? Do they charge you immediately, or when they dispatch?
Thanks.

My shipment was delayed by 1-2 days since they required some additional confirmation of my shipping address in the US (another complication was I was shipping to WORK, different from my billing address!)
I emailed them asking about my order, at which point they said 'oh yea we require some additional infor since you're a "first time customer"', so I sent them a copy of a random bill, and a copy of the top of my paystub (since it had my work address on it -- they didn't ask for this). Said I was good to go and they shipped it later that day...
however I anticipated receiving (via DHL) this afternoon -- tracking now says its "on hold" -- I called DHL, and the phone did not clear customs. Apparently DHL did not add it to the cargo manifest so it was not cleared while in the air. Plane lands, they unload, have no record of customs clearance so they hold it. I had to send DHL a copy of my 1040, and apparently they do customs clearing late at night, which means my X1 is hanging out in Ohio right now (I'm in ATL); hopefully it gets moving, and FAST, once they clear it. But they said that could take 1-2 business days.
I am going to NYC on Wednesday, I REALLLLY want the X1 before then (you know, Google Maps n stuff )
But the Clove price was GREAT! Anticpated paying much more, especially considering other retailers are listing in the 8-900s+, where I thought I would have to be paying...

abdul.aziz said:
I was also considering buying from them, but would appreciate feedback from anyone who's dealt with them. How is their service? How quickly do they action (dispatch) your order? Do they charge you immediately, or when they dispatch?
Thanks.
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I ordered from Clove and they were awesome. Excellent communication, great price and delivered as promised. They notified me ahead of time about the credit card verification process (which is a good thing) so that didn't slow my order down. Other than that catch ordering through them, it was a smooth, easy transaction.
I ordered back at the beginning of October and didn't ship immediately so I can't comment on the processing time to ship for in stock items. However, I got an email on 10/20 saying my X1 would ship on 10/27 and they were right on. Also, my card was not charged until it was shipped.
Bottom line, I'd highly recommend them on price, service and quality. Not to mention super fast DHL 2 day shipping from the UK (for impatient people like me).
Hope that helps

Clove was perfect. i had preorders on two other sites that were selling for $950-1000. 425 L + 37 L shipping = 462 L total. In USD, it translated to $739.77. $250+ cheaper than mobileplanet (expansys) or mobilecityonline.
ordered on oct 22nd. received an e-mail on friday the 24th regarding incoming inventory and authorization of credit card, shipped out monday morning the 27th, and received the 29th of wednesday in CT.
interestingly, the box is not sealed (i.e. didn't have the sticker that says nobody has opened it before). did anybody else's have one of those?

SCtud said:
interestingly, the box is not sealed (i.e. didn't have the sticker that says nobody has opened it before). did anybody else's have one of those?
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I noticed there was no seal too but completely forgot about it when I saw the X1, lol. It looked like they threw in a couple little fliers/ads for software and accessories so maybe that's why.

nice i wanted to know this also given that i was thinkin about ordering from clove also so how much in total were you goes getting them and what kinda shipping did you pay and get overnight? 2 day

read my post? it's all answered there.

I ordered with Clove on the morning of the 24th (this monday), they stated that i would be getting the device on the 30th or 31th (they should be getting stock on the 29th), i just found out now that they're only getting stock on the 12th of November and i had to ask why my order wasn't shipped yet. They didn't warn me before hand that i wasn't getting my order on the date they stated...

I ordered from Clove, UK.
1. I ordered it last Sat online (before the stock dried up )
2. Called early Monday and had some trouble trying to get my Credit card company to give Clove the authorization number (Clove needs it to verify buyer but my CC company doesn't allow distribution to anyone. Finally, Clove just sent it out anyway). I got it WED!!!! No issues with Customs, etc.
3. I paid $712 for the phone (unbranded/unlocked) and 2 Day DHL shipping (which is almost $300 less than other competitors). It was a retail version and brand new.
4.. Their customer service was outstanding, really tried to help me get this phone. They shipped within hours of CC authorization and approval. I got Tracking Number within hours also. They if anything, are too cautious (thats a good thing) with their verification of orders.
HIGHLY RECOMMEND, VERY HONEST SELLER.

neur0x said:
I ordered with Clove on the morning of the 24th (this monday), they stated that i would be getting the device on the 30th or 31th (they should be getting stock on the 29th), i just found out now that they're only getting stock on the 12th of November and i had to ask why my order wasn't shipped yet. They didn't warn me before hand that i wasn't getting my order on the date they stated...
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I ordered on the 27th of October (I think you meant 27th as well) and haven't gotten any email update yet. Which worries me because now I have to wait as well....uugggh.. Feel like ordering somewhere else then but they say patience is a virtue... T_T
EDIT: As far as a company I ordered from them my Touch Pro back in August and had no issues with the service. Just wish the x1 was more widely available.

Clove The Best !!
I ordered my X1 on friday 10/24, had to call cc company to verify purchase.
received my phone yesterday 10/29.
excellent company and customer service !!
Cost $ 765 with DHL international.
Highly recommended !!
much better than Expansys who tried to charge me $965 for the phone, then tried to tell me that Clove is not a good company when i cancelled their order.
Cheers.

Did Clove tell you to call your CC company or did you do this on your own?

Clove sucks.
I pre-ordered on October 8th thinking that I was assured a unit. Sadly I was mistaken. On Tuesday I had sent an email wondering what had happened to my unit. They replied asking me to send them a recent credit report or transaction number from my credit card company. I choose to send the transaction number since it seemed a safer solution. After checking my credit history I was amazed to see that I was yet to be charged. I sent an email telling them I could not send a transaction number since no transaction was placed, and decided to fax them a credit report stating my address. A day later they emailed me and offered their condolences as they had sold out of Black units and said that the people who confirmed the security check first would receive them first as there was a lot of demand. I told them they had only sent me a security check after requesting information as to the whereabouts of my order. They of course told me all security checks emails were sent out on the same day. This is absolutly absurred.
So to clarify:
-I ordered on the 8th of October
-First batch came in on the 24th
-They sold out on 27th
-Received email for security check on 28th
-Sent security check on 29th (early in the morning)
-Declined first batch on 30th
-Promised (?) a unit on the next shipment, November 12th.
My question is how they can advertize a product for pre-order if they sell the units on a first come first serve basis. Their clumpsyness is unactable.

Well I just got off the phone with Expansys. They tried to switch my order to a US order to "stop me from paying duties and customs taxes." The guy also told me that they always ship US orders from their UK store from the US and Expansys currently has 300 back orders right now.
The last part is the only bit of truth I got out of him. I've ordered from Expansys UK before and it came from the UK and I didn't have to pay any taxes. All he was trying to do was make me pay the higher price on the US website and wait longer. What a crock of #$%^
Long story short, I'm keeping my order with Clove even if I have to wait until Nov 12th for it to ship out. I might try eBay but I don't know if I'm going to risk it not to mention the prices are way too high.

veloaudio said:
Well I just got off the phone with Expansys. They tried to switch my order to a US order to "stop me from paying duties and customs taxes." The guy also told me that they always ship US orders from their UK store from the US and Expansys currently has 300 back orders right now.
The last part is the only bit of truth I got out of him. I've ordered from Expansys UK before and it came from the UK and I didn't have to pay any taxes. All he was trying to do was make me pay the higher price on the US website and wait longer. What a crock of #$%^
Long story short, I'm keeping my order with Clove even if I have to wait until Nov 12th for it to ship out. I might try eBay but I don't know if I'm going to risk it not to mention the prices are way too high.
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So are you saying that if you ordered from the UK expansys you wouldn't get it anytime? Or are u saying that the US expansys has 300 back orders?

+1 for Clove.
I ordered a TP back in August over a weekend, they processed the transaction on Monday (I sent them an email with the 6-digit transaction number for confirmation) and shipped it out same day. It missed the outbound DHL flight that night but was on its way the next day; had the TP in my hands by 11am Wednesday, west coast US.
For clarification, Clove needs you to confirm your CC only if you're a new customer. This is so that they don't end up exporting the phones to bad orders (black market, etc). As long as you've got your billing/shipping info all straight with your CC issuer (you might also call ahead to let them know to expect the charge in GB Pounds), there should be no major problems, except waiting for stock to arrive.

Bxsteez said:
So are you saying that if you ordered from the UK expansys you wouldn't get it anytime? Or are u saying that the US expansys has 300 back orders?
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The guy was very vague and when I'd ask him to clarify he kept asking me how I wanted it shipped (Ground, 2 day, or Next Day)?!?! He made the statement that Expansys had 300 back orders (I would assume UK since the US store is still a preorder). He also said that they are supposed to get more next week but that the shipment wouldn't be enough to fill all the back orders. He was basically telling me that anyone in the US that ordered form the UK store really ordered from the US store (they would hand off the transaction to US). I should have hung up and called back when he said that because that is a lie.
Bottom line I don't know what the call really accomplished except that this guy was trying to scam me. I am inclined to believe the 300 back orders because of the demand for the phone. Take it with a grain of salt though.

I thought it was slightly strange that with all the demand for the silver one they had 100+ listed this morning. I'm going to call them and see if they actually have some in stock or if they are just lying.

Nook Color. (Factory refurb) @ $150!

DailySteals.com has the Nook Color for $150 today only. Cheapest price yet! If you're on the fence (like I was), this will do it!
http://www.dailysteals.com/

Man, this is a brand new one, I got my at Overstock. Good deal.

Where does it indicate brand new?

nosit1 said:
DailySteals.com has the Nook Color for $150 today only. Cheapest price yet! If you're on the fence (like I was), this will do it!
http://www.dailysteals.com/
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Please put "Factory Refurbished" on the title.

Anybody received theirs?
Here's my story:
Order placed 9/30.
Tracking number issued 10/6 (OK, fair enough; they claim within 6 business days). UPS shows "A UPS shipping label has been created . . . ". That means the shipper has done the UPS paperwork, but not yet actually shipped the item.
Today is 10/12, still shows the same. I chatted with support rep yesterday, she said she had no information and I should e-mail "[email protected]" so they could "check with the warehouse".
E-mail sent yesterday, received automated acknowledgement, but have heard NOTHING since then. When I call, I get an automated message that they will be closed on Thursday and Friday, and reopen on Monday.
Sooo, has anyone else ordered from them and actually received their Nook?

Yes. Got mine today. As did a friend who ordered the same deal.
For some reason, it shipped UPS to my town, then was handed over to the USPS for delivery. That's a new one on me.

I picked one up from Overstock. It looked brand new. No problems or dead pixels. This is the way to get a Nook Color. My only concern is if you have some issue you have to mail it in instead of just returning it to a local store.

I also ordered it Sept. 30th from dailysteals.
It arrived Oct. 12th.
Screen was perfect, everything worked as expected.
Apart from taking crazy long to ship, I'm happy so far.

Okay, it looks like they lost mine
I'll just have to wait until they reopen on Monday. At this point, though, they have to rank as one of the *worst* sites I have ever dealt with in terms of responsiveness (I know, I know; "you get what you paid for").

tjupille said:
Okay, it looks like they lost mine
I'll just have to wait until they reopen on Monday. At this point, though, they have to rank as one of the *worst* sites I have ever dealt with in terms of responsiveness (I know, I know; "you get what you paid for").
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Yeah. Shipping is pretty horrendous. I'm STILL waiting as UPS sent it to USPS without scanning it, so it's a ghost in the system. It sat in a warehouse for around 3 days. Hope you guys are enjoying your devices. I'll probably have UPS pay for mine since they lost it. There goes my deal.
Sent from my DROID BIONIC

I ordered mine from this site on 9/30 (at about 10 minutes till midnight). Like others here, it seemingly took forever for them to hand the package off to UPS, who shipped it 99% of the way and then handed it off to the USPS for final delivery. Mail was unusually late today, it didn't come until around 5pm, but they did have my order. All told, it took 2 weeks from ordering to final delivery. Granted, the shipping was free, but it was the slowest shipping I have ever had the displeasure to use.

SweetBearCub said:
I ordered mine from this site on 9/30 (at about 10 minutes till midnight). Like others here, it seemingly took forever for them to hand the package off to UPS, who shipped it 99% of the way and then handed it off to the USPS for final delivery. Mail was unusually late today, it didn't come until around 5pm, but they did have my order. All told, it took 2 weeks from ordering to final delivery. Granted, the shipping was free, but it was the slowest shipping I have ever had the displeasure to use.
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I can tell you, it will be the last thing of value that I will purchase from them. Good deal, horrendous shipping and less than average customer service.
Sent from my NookColor using xda premium

And just an update, I have received my Nook in fine condition, and just took the slow route.
Sent from my NookColor using xda premium

[Q] Fastest Way to Get One?

Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:

Try to preorder and get one day service to see if that way you can get it tomorrow or weds
Or just wait until Friday

I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.

I pre ordered on 9/30. My shipping label was just created on 10/11/14 and still seems to be sitting in a T-Mobile warehouse someplace because it has yet to be picked up by UPS. This is the first time I've pre ordered a phone from T-Mobile and it will be the last. I always show up at a T-Mobile store on launch day and walk out with a phone by 9:30 AM. As a T-Mobile customer for over 10 years you would think my shipping would be upgraded to 1 day air like a lot of others have. But according to my still up shipped tracking label, it's going UPS Ground.
Rather messed up that T-Mobile wouldn''t honor a first come, first served model. I could in all likely hood pre-order right now and have a device delivered before someone who ordered the day it started.

Same boat as you. Estimated delivery date is Friday.

jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
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Did you get tracking yet? I ordered white one Friday as well and they told me it would come in Monday if I did overnight. However, today they said it still hasn't been shipped yet and are not sure when it will now. Shipping was obviously refunded.

AlmostTan said:
Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:
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Click to collapse
There was a loose ear piece grill on mine and Tmo had to order me a new black one today. They charged my card for a new phone with EIP just like the first one and they are shipping it to me overnight for Wed delivery. It's technically a new purchase and the 1st one will be a return.
Sent from my SM-N900T using Tapatalk

I pre ordered mine and had it two days later. So I'd say having pre ordered but they will be showing up in stores and with that sweet $200 dollar rebate deal going on it maybe better to get one at bestbuy.

jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
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How they get it free? how much was one day air? Cause I preordered mine in stores on 10/10 and come to think about it they never ask what shipping rate I wanted... like when I ask questions about the phone like a week earlier over the phone but anyways if I can get back the shipping that be cool.. but I think they just gave me the standard shipping $6.99... but if I could gotten free shipping...
Sent from my SM-T210R using XDA Free mobile app

Slickwraps order hanging

Hasn't been shipped after two weeks. Not a preorder and not purchased during a sale. Anyonenelse with this problem?

I placed my order on 29th Aug which I received today (though I took advantage of sales promo).

A friend ordered skins for his airpods when they came out and didn't get his order for 4 weeks and no shipping email or anything. When he called them they had no customer service. So you'll just have to wait honestly.
Sent from my SM-N950U using Tapatalk

i had a similar problem.
their customer support was ridiculous. they basically told me to kick rocks and that it was too late to refund cancel. i found that to be very odd.
i've ordered with them before and never had this kind of issue.
luckily, i opened a dispute with paypal and A FEW WEEKS LATER i got my refund.
they never even responded to paypal!
to anyone reading this, i recommend you OPEN A PAYPAL DISPUTE NOW on your unshipped slickwraps orders.

Dispute it. Don't deal with that shaddy company.

I placed an order with them on Monday using their 30% off coupon. It's already shipped from Wichita and I'll have it Friday. Crazy how some orders go through immediately and others don't. I agree, if their customer service sucks then avoid them completely. Had I known this I would have gotten a camo one from DBrand or a carbon fiber/dragon from Phantomskinz.

Order mine on the Aug 30th, I just sent a request to cancel. Makes no sense it takes this long to ship.

I will file a Paypal dispute if my order is not shipped this week. It seems it is not just me at all.

I can't imagine they're not having a sale around the release of the Note 8. I've only ordered from them once in the past (for my Note 5) and it took about two weeks for me to get my order because of how many orders they said they needed to process. Sounds like they just don't have enough manpower to keep up with things.

I ordered mine back in early September still no shipping, when I reached out to them they said they had a backlog of shipping due to large order numbers. My guess is they shifted resources to field iPhone 8 orders. Still no shipping from them or update on tracking.

Slickwraps skin

Waiting for my skin from @slickwraps. Will update with pics. Ordered chared robot with express shipping. Hopefully receive it quickly.

suzook said:
Waiting for my skin from @slickwraps. Will update with pics. Ordered chared robot with express shipping. Hopefully receive it quickly.
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I ordered from Xtremeskins.co.uk, will do the same, I ordered on the 21st of October, still not here yet though, it's coming to Ireland from the UK.
Ordered screen protectors from Germany and got those within 2 days from protectionfilms24.com

Well, I won't be ordering from @slickwraps anymore. I payed $8.95 for 2day shipping, 2 days ago, and the item still hasn't even shipped! Wtf? Never again. I got ripped off.

suzook said:
Well, I won't be ordering from @slickwraps anymore. I payed $8.95 for 2day shipping, 2 days ago, and the item still hasn't even shipped! Wtf? Never again. I got ripped off.
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Same experience here a few phones ago. I actually got em on the phone & they were very dismissive, claiming the order was a pre-order & basically I'd get it whenever.....
If that's the case, the expedited shipping shouldn't even be available.
I filed a grievance/complaint w/PayPal & got my money back.
I'd try Gadget Shieldz..... good prices & high quality product.
https://www.gadgetshieldz.com/index...ecurity_hash=746bef8462363023589eaa6bebc14b26
They're based in India, so, if you're on the other side of the pond, expect three weeks for delivery. Upgraded shipping is basically tracked shipping... doesn't really cut down on shipping time, but, it's relatively inexpensive.
?
Sent from my Note 9 using XDA Labs

I will be contacting PayPal tomorrow for a refund. What a joke

suzook said:
I will be contacting PayPal tomorrow for a refund. What a joke
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Order # 3827066
Placed: Monday: | Oct 28, 2019 3:18:37 PM
Shipped: 10/30/2019
Tracking Number: Emailed

Still nothing from xtremeskins.co.uk, its been 10 days , the sent the We're happy to let you know that your order has been shipped! email
Exactly 8 minutes after the order confirmation email, so there either really really fast and given its been 10 days since the order, thats unlikely or there completely full of it, the only way to contact them is through a Contact Us web form.

It finally came

suzook said:
It finally came
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Looks Good!
How about removing the other post now.