Question S21U Promises - Samsung Galaxy S21 Ultra

Got this today.
Now that the weather is improving, we are working on getting your new Samsung products to you as quickly as possible. Galaxy S21 Ultra 5G 256GB (Unlocked), Galaxy S21 Ultra 5G S-Pen, Galaxy Watch Active2 (44MM) Pink Gold (Bluetooth) in your order will ship by Mar 5th and we will send an e-mail confirmation once it is on the way.
I guess we shall see.

My S21 Ultra was slated to ship today but I received it with the geo tag like February 3rd. Got that same email but for accessories earlier today

AeroSatan said:
My S21 Ultra was slated to ship today but I received it with the geo tag like February 3rd. Got that same email but for accessories earlier today
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Here's hoping they are right!

HappyJenni said:
Here's hoping they are right!
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They're shipping stuff out from Texas if you're in the States. My phone I was trading in is still in route and I've sent it February 10th. That storm really messed it all up

Yea, im trading my phone. I assume they relaxed the 15 day window during the storm. I feel bad for texas.

Related

Samsung Galaxy s21 pre-orders USA

Hello everyone. Haven't noticed a preorder thread for the samsung s21. I pre-ordered the s21 ultra black. Post what you ordered and any updates on shipping.
already got FedEx tracking but said expected ship date Jan 25, expected delivery Jan 27
Pre-ordered the S21 Ultra 256GB black - delivery date is 29 Jan. Would be nice if it arrived a little early
Ordered 512gb black. No shipping info yet. Email did state delivery on the 29th
Ordered Gslaxy S21 normal because I not like big phones and the same no updates only show expected delivery 29th January, Some people from Germany start reporting the order status change from pre order to in proces
I preordered the Ultra and it is currently marked for delivery on 1/27 - I also ordered the Case with SPen and it is currently marked as shipped with a tracking number - delivery date is 1/21 (this Thursday)
What is unusual is, when I look at Shipment Details for the Case it gives it's weight as 13 pounds, much more than a case would weigh - but it could be the weight of a package that has the case, the S21 Ultra, the Buds Pro, and the box that holds them all....at least that is what I am hoping.... I guess I will find out Thursday....
Geekser said:
I preordered the Ultra and it is currently marked for delivery on 1/27 - I also ordered the Case with SPen and it is currently marked as shipped with a tracking number - delivery date is 1/21 (this Thursday)
What is unusual is, when I look at Shipment Details for the Case it gives it's weight as 13 pounds, much more than a case would weigh - but it could be the weight of a package that has the case, the S21 Ultra, the Buds Pro, and the box that holds them all....at least that is what I am hoping.... I guess I will find out Thursday....
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Good luck to you. I'm still waiting for that email!
my shipment shows 19 LB.
netnerd said:
my shipment shows 19 LB.
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Well, that kind of blows my theory - no way it would way that much. I will still hope it comes early -but it probably will be as they said originally - I am really looking forward to getting it.
I ordered brown ultra unlocked and it says ship date is February 16th. I guess I should’ve ordered black cuz almost 30 days is a long time to wait.
jayr04 said:
I ordered brown ultra unlocked and it says ship date is February 16th. I guess I should’ve ordered black cuz almost 30 days is a long time to wait.
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Hopefully that is a error. I don't think there will be a shortage unless it's because of the color
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
netnerd said:
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
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Darn
netnerd said:
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
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Sounds exactly like what samsung has done in the past
NYPDream said:
Sounds exactly like what samsung has done in the past
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Same thing happened with my custom hinge color fold2. It came earlier than expected but later than none custom hinge colors.
Preordered the Violet and the buds: can no longer cancel and says in process.
netnerd said:
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
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Not true: my Violet order is in process ( can’t cancel) and will be delivered no later than 1/27 which is 2 weeks from date of order.
I had ordered the S21 ultra 512gb Black, with the active 2 44mm watch, trading in my s20 ultra, ship date is 27th!
Trading in an old Exynos Galaxy S8+ to T-Mobile for a 128GB S21 Ultra in black. $400 is great, but not when you consider that Samsung gives $250 for the same phone and another $200 ($250 with a promo code) in credit for accessories. So I left $100 on the table in exchange for financing that doesn't require another credit check.
The Samsung deal is better, but only when you actually use all the credit. The only accessory I would want is the Galaxy Buds Pro, which I can likely find dirt cheap in a month or two. I've got loads of wireless chargers, USB C bricks, etc. so it does me no good. The Samsung deal is absurd for those looking to upgrade or get into the ecosystem.
This'll be my secondary phone for my business, I stepped away from Android a few months ago and am very happy to be on an iPhone, but since I could use a second phone for my business and I don't want to pay for YouTube Premium (Vanced ftw) - I'll rock the S21 Ultra for a while. Lovely to see you folks and hope to share some fun themes, mods, and goodies for the S21U!
Preordered the S21+ Phantom Black through AT&T. No shipping info yet, but order scheduled for delivery by 1/29.

Question UK Pre orders

What have you gone for? Contract? Direct purchase from Samsung?
Been looking for a few days for a decent contract offer and ended up ordering from CPW, S21 Ultra 256gb £43/month 100gb data with the usual buds pro and smart tag offer, S10 trade in to cover upfront payment (most of it)
Any upgrade offers from Voda were garbage in comparison to the new contract deal so will be doing the PAC shuffle in a couple of months to get my years old Voda number on to my new Voda contract.
Samsung direct with student discount and trade in old phone, I can get Ultra 256 for £790. Just hovering over the "purchase" button.
Samsung UK Direct and they force you to pick a delivery slot via DPD on the 29th Jan. Interestingly though Three UK show delivery as 26th Jan and indicators from people in the US are that people have tracking info already and are expecting delivery 26/27th Jan. Will be super miffed if Samsung Direct ship after Three UK!
I noticed on my order it says delivery BY 29th Jan, confirmation email states "current expected delivery date 29th", and follow up email states "Once stock has arrived at warehouse, orders will be dispatched asap"
craftycarper1 said:
I noticed on my order it says delivery BY 29th Jan, confirmation email states "current expected delivery date 29th", and follow up email states "Once stock has arrived at warehouse, orders will be dispatched asap"
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Yeah it says BY the 29th on Samsung, but then proceeds to make you chose the 29th as your actual delivery date with DPD. So even if it is available on the 26th, my delivery slot is the 29th.... maybe I'm missing something!
Ordered directly from Samsung as soon as the upgrade link became available, and it's saying 4 to 5 weeks because I chose the brown one rather than black or white. I'm guessing it'll still ship for the 29th however. At least, I hope so
Well... My order just changed to dispatched. S21 ultra silver. From Samsung UK.
Anyone else? Be so nice if it came tomorrow. I have another one, s21 standard, for the gf that states its preparing to dispatch.
lawtq said:
Well... My order just changed to dispatched. S21 ultra silver. From Samsung UK.
Anyone else? Be so nice if it came tomorrow. I have another one, s21 standard, for the gf that states its preparing to dispatch.
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Wow that would be amazing, no change for mine this morning, same S21 Ultra Silver Samsung UK. When you ordered did it make you pick the 29th on the delivery section (DPD slot)?.
It did make me pick 29th. And this morning there is no active delivery. Strange one.
Are dpd gonna hold onto it till the 29th? It's deffo getting lost then
amazon - and wont ship till 30th...those buying from samsung direct might get a few days earlier - the lucky ones - but with everything going on atm in the world - who knows
lawtq said:
It did make me pick 29th. And this morning there is no active delivery. Strange one.
Are dpd gonna hold onto it till the 29th? It's deffo getting lost then
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Nah, DPD are good at not losing things thankfully. They're about the only courier I trust as they've never let me down.
No movement on mine yet..Still in preparing to dispatch status..ordered on 16th Jan
rocku_dj2000 said:
No movement on mine yet..Still in preparing to dispatch status..ordered on 16th Jan
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Same here, bought on the 16th. I opted for the 256gb Ultra model.
Ordered mine from Samsung Ireland in the 15th , still saying it's being processed
Ordered my 256gb Ultra with Three during lunch. Staying with unlimited data ect for £79 a month (first 6 half price) Contract wasn't up for renewal till April but they only charged £90 for the early cancellation so see that as a result. Currently a £170 extra trade in deal right now too so, selling the buds on top not bad to say the least.
Read people are having Klarna/finance declined so saves that hassle of going through Samsung direct.
They told me it would arrive by Tuesday at the latest.
Batfink33 said:
Samsung direct with student discount and trade in old phone, I can get Ultra 256 for £790. Just hovering over the "purchase" button.
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Worth checking the non-student price - you get a better trade in value (£350 Vs £210 for an S10+) so it was actually slightly cheaper for me
jayjay2244 said:
Ordered my 256gb Ultra with Three during lunch. Staying with unlimited data ect for £79 a month (first 6 half price) Contract wasn't up for renewal till April but they only charged £90 for the early cancellation so see that as a result. Currently a £170 extra trade in deal right now too so, selling the buds on top not bad to say the least.
Read people are having Klarna/finance declined so saves that hassle of going through Samsung direct.
They told me it would arrive by Tuesday at the latest.
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This Tuesday coming?? That would be sweet
mtm1401 said:
Worth checking the non-student price - you get a better trade in value (£350 Vs £210 for an S10+) so it was actually slightly cheaper for me
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Yeah, I checked. They gave me a better price for the 8pro but it was still £10 more expensive. Maybe there's a bottom limit they'll sell it for.
Ordered mine from Samsung for delivery on the 29th. The status is on 'Preparing Dispatch'. Samsung have always been reliable in the past.
FF
Silver 512Gb from Amazon, delivery stated as due on the 30th. Had over £900 in Amazon vouchers, or would have gone direct from Samsung for huge trade-in on aging but serviceable 256Gb S9+. Instead that's probably going on eBay, with loads of extras.

Question S21 Ultra US delivery dates

Just had my preorder updated on Samsung.com for my Phantom Brown 512gb Unlocked. This option indicated (still does) that it will take some extra time because of the Samsung Exclusive color.
It’s showing March 2 for an estimated delivery date. Is that about on par with other people’s exclusive colors? Early? Late?
I preordered mine with Verizon wireless (US Carrier) 256 GB version and my order shows January 29'th as delivery date.
Ordered from Samsung.com, 256GB Phantom Titanium. When I ordered it said 4-6 weeks (Not immediate availability).
Expected Delivery is Feb 16, 2021
bitpushr said:
Ordered from Samsung.com, 256GB Phantom Titanium. When I ordered it said 4-6 weeks (Not immediate availability).
Expected Delivery is Feb 16, 2021
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Hmm I wonder if there’s a further delay for my color/storage/RAM.
Action123 said:
Hmm I wonder if there’s a further delay for my color/storage/RAM.
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Yes, I noticed that 2 colors (black and white) and 128GB models were immediate, and others had some sort of delay.
bitpushr said:
Yes, I noticed that 2 colors (black and white) and 128GB models were immediate, and others had some sort of delay.
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yeah i initially went with a black unlocked 512 and it was expected by feb 9th but switched to a black unlocked 256 and says will be here by jan 29th
My order status went to in process and I can not cancel it anymore. The date is still the 29th though.
Action123 said:
Just had my preorder updated on Samsung.com for my Phantom Brown 512gb Unlocked. This option indicated (still does) that it will take some extra time because of the Samsung Exclusive color.
It’s showing March 2 for an estimated delivery date. Is that about on par with other people’s exclusive colors? Early? Late?
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On Thailand Samsung page, it shows that special color will took 4-5 extra weeks as well. So, I guess your date is about right.
My S21 Ultra in black 512 ordered unlocked at Samsung also went to "in process" but the delivery date hasn't changed from 1-29.
I ordered from Samsung.com and ordered the unlocked S21 ultra 512gb black and still shows delivery for 29th.
I pre-ordered on Jan19 when the At&t 256gb S21 ultra black went available on samsung,com, its on backorder now and my estimated delivery date is Feb 23. Will ship week of Feb.19.
I ordered the day after per-orders open and my cancel button is gone in my order page on samsung.com, and now just says processing, I went and checked my FedEx delivery manager and there is label created today and looks like delivery date is the 27th, but website says 29th delivery, so will see monday if it gets picked up, if it does....then it should be delivered wed the 27th, I ordered the s21 ultra 512gb black with the galaxy active 2 44mm watch.
No update on my order status. No cancel option for days but I do have a 3 lb shipping label in FedEx Delivery Manager. Unlocked S21 Ultra 256GB Phantom Black.
512gb black expected delivery the 27th as well as most of my accessories.
My 128GB black was picked up this morning and should be delivered on the 27th.
My 256GB black S21U was also picked up this morning according to FedEx, with delivery due the 27th. But strangely order status on Samsung's site just says "in process", so I don't know if the accessories are in the same package.
Where are you seeing the items were picked up, on the Samsung site, did you get an email or Fed X manager?
Birdsfan said:
Where are you seeing the items were picked up, on the Samsung site, did you get an email or Fed X manager?
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FedEx delivery manager, I also got an SMS from FedEx
I wonder if Samsung will tell the carrier to hold the packages till the end of the week?
my s21 ultra 512gb and smart watch active 2 44mm was picked up at 6:00 am this morning in fort worth TX for delivery on the 27th.

Question Samsung not honoring $200 price match from Amazon due to shipping delay

I contacted customer rep back when it was on sale on Feb 13th to make sure I could price match, they said yes and to order and contact them once the device ships. However, due to the snowstorm in Texas, the phone wasn't shipped until now and the promo is gone. I was stupid and didn't take a screenshot and now they refuse to honor the original reference ID. Does anyone have a screenshot of the S21 Ultra 5G phantom silver when it was still $200 off on Amazon?
Thank you.
Check slickdeals S21 deal thread, Im pretty sure I saw some members there sharing screenshot of BB/amazon deal. just search that thread.
Galaxy S21 5G Unlocked w/ Trade in of iPhone 12 or Galaxy Note 20/S20 from $100 after Trade In + Free S/H
Samsung offers Samsung Galaxy S21 5G Series Phones on sale below when you Trade-In Apple iPhone 12 Series Phones or Samsung Galaxy Note 20 or S20 Series Phones. Shipping is free. Samsung is also of ...
slickdeals.net
mokada89 said:
I contacted customer rep back when it was on sale on Feb 13th to make sure I could price match, they said yes and to order and contact them once the device ships. However, due to the snowstorm in Texas, the phone wasn't shipped until now and the promo is gone. I was stupid and didn't take a screenshot and now they refuse to honor the original reference ID. Does anyone have a screenshot of the S21 Ultra 5G phantom silver when it was still $200 off on Amazon?
Thank you.
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I posted a screenshot in Slickdeals thread. It was from Bestbuy btw
EDIT: Amazon has it at discounted price again
thanks everyone!

Question Pre Order Threads (Worldwide)

Noticed there wasn't a thread about this...
Anyone had their pre order turn up?
What about your claim?
Im in the UK and waiting for my Ultra Keyboard. Claim approced on Launch day... Still waiting.
What about you?
U.S. Wi-Fi only S8 Ultra 512 GB pre-order here. I ordered February 23rd, originally had expected delivery of April 15th, since yesterday or the day before it's April 19th for both the tablet and the keyboard.
We had a preorder bonus of a Keyboard in the UK. Normally they ship in 2 weeks rather than 45 days, but its been a little longer than I thought it would be...
Feel for you. I had the X906B delivered on Launch Day as preorder from Three...
They only did the X906 / 8GB / 128 GB version.
Current Backorders with Carriers in the UK Vary between 2 and 4 weeks.
Vodafone - 3 Weeks.
EE - 2 weeks
O2 - 2 weeks
Three - 4 weeks.
UK, got the Ultra on lunch day. Still waiting for the keyboard.
Already got my Tab S8 ultra last March 12. Pre-ordered it March 3. (Philippines)
I ordered mine on 22/2 and got it on 15/3 both s8 ultra 512GB 5G and keyboard cover. But this was in sweden
I pre-ordered on 2/18, with a delivery dated of 4/5. Yesterday, I got an email saying 30 day delay..Not happy with that.
Finally after 4 calls (One quite angry one) Its on its way! <3
Ordered tab s8u on 2/16. Got the tab s8u on 3/ 16. This thing is huge. Arrived with the buds 2. Still have not received the kb cover. Getting anxious about that. Samsung Canada basically left me high and dry. Sent 2 emails. Sat on hold for live chat for an entire day. Got through on one call. They were not helpful. Said the same thing as the buggy order tracker webpage. "PROCESSING". The samsung canada webpage hardly loads my order when im logged in, and when i just input my order number it rarely finds it. I will not preorder anything again. A month to deliver it? They couldn't figure out how to send an automated "delayed" email? Really samsung? And not having the kb cover is very frustrating. If anyone wants to buy a pair of buds 2 hmu! Lol. I hope you all get your devices soon. This thing is insane. It's just not very handheld friendly! Constantly worried about dropping it. But it's so thin it's hard to hold.
Oh samsung Canada customer service did reply...like 3 days ago. After I received my tablet. Saying they're swamped. Oh and I was called dumb by the samsung official reddit discord mod/admin. For not knowing that the only way to get any answers was to call them. Guess all the other options are just placators?
lilr said:
Oh and I was called dumb by the samsung official reddit discord mod/admin. For not knowing that the only way to get any answers was to call them. Guess all the other options are just placators?
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Wow. That's a shame some appointed social media mod or admin felt they had to resort to that. Shocking and sad. I hope you get your keyboard soon. At least their live chat went all professional and nice for me, even though they came back and said they couldn't do anything to help me get my Ultra 512 GB any sooner than ~2 months after my pre-order, and that they were working as fast as they can. I have no reason to particularly doubt them, it's just disappointing.
purchase the tab in hk 2/19 and got glass protector on the spot, the keyboard folder got it on 3/17. I had to register online, samsung did not send any email, until its time to collect the folder/keyboard
lloydsw said:
I pre-ordered on 2/18, with a delivery dated of 4/5. Yesterday, I got an email saying 30 day delay..Not happy with that.
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I just got my email, too: "Your shipment has been delayed for 30 days", but the contents of the email are just "We apologize that your Samsung order #__________ is delayed more than 30 days." so at least, I don't think they're saying it's delayed even further than it already was, at least not yet according to my expected delivery date, since I ordered on February 19th, and the initial delivery date was said to be April 15th, and it changed to April 19th in the last couple of weeks or so.
roirraW edor ehT said:
I just got my email, too: "Your shipment has been delayed for 30 days", but the contents of the email are just "We apologize that your Samsung order #__________ is delayed more than 30 days." so at least, I don't think they're saying it's delayed even further than it already was, at least not yet according to my expected delivery date, since I ordered on February 19th, and the initial delivery date was said to be April 15th, and it changed to April 19th in the last couple of weeks or so.
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An update: four days after the email citing a 30 day delay, I got another saying it's shipped. FEDEX showing it will be here next Tuesday.
We in Hong Kong collect the gift from the service center, hk s not like the rest of the world which rely on mail.
lloydsw said:
An update: four days after the email citing a 30 day delay, I got another saying it's shipped. FEDEX showing it will be here next Tuesday.
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Awesome! I'm hoping something similar happens for mine.
Hi all!
Ordered mine (ultra 5g 512 with keyboard) on March 6th and got it on the 8th !!
Nice surprise : it arrived with the cover keyboard even if it was supposed to be shipped a week later.
I got my keyboard and couldn't get on with it.
I ended up getting the book cover instead - Very nice indeedy!
I ordered my S8+ on Feb 18th, it just got pushed back to April 26th. Bummer.
Oh!!!!! Samsung just changed the date of my delivery of the Tab S8 Ultra 512GB Wi-Fi for the second time, now April 26th. It was April 19th up through yesterday, and April 15th originally (pre-ordered February 23rd).
Finally! Samsung has said they've shipped my Tab S8 Ultra 512GB Wi-Fi and should arrive two days from now. No word on the keyboard, yet - still shows as not shipped.

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