Question Help needed please - Phone app not showing "missed call" notifications on lockscreen and AOD - Samsung Galaxy S21 Ultra

This isn't very easy to describe, but I've noticed this "bug" for a while. I managed to workaround it by not updating the Phone app (as it appears the bug was introduced with the 24th Feb 2021 update for the Phone app). However, with the April (whole phone) software update, it's forced the Phone app to also update to a newer version which has this bug.
I'd be grateful if someone could see if they can reproduce this bug as follows:
-Ensure you are using the built-in Samsung Phone app as default
-Ensure the version of your Phone app is at least "12.1.10.28" (my current version is "12.1.10.41")
-Ensure your phone is off charger
-Ensure your phone is in standby for at least 1 minute (and ensure it's not being woken up during this period due to receiving messages or other notifications)
-Call the phone, and don't pick-up. Once the phone is "ringing", you can hang up
-Observe that no missed call notification is shown on the AOD or the lockscreen - this is the bug
-Wake the phone and get to the homescreen - you'll now see the missed call notification pop up at the top. If you put the phone back in standby, you'll also now notice the notification on AOD and the lockscreen
I can reproduce this bug following a factory reset, and also in Safe mode. Therefore, I'm thinking this should be a universal bug, but I'm hoping at least one other person can reproduce this. I've tried searching in other forums/threads but no one seems to be reporting this. I'd have thought this would be extremely widespread and many would have noticed this by now, hence why I'm posting to ask. Thanks in advance to anyone who tries to reproduce this.

Couple of observations/clarifications from the original post:
-If the phone isn't in standby for at least around 1 minute, then all works fine and the missed call notification shows up on AOD and lockscreen
-If the phone is charging, there is also no issue
-Phone app with older version numbers to above have no issue
-As described in the original post, navigating to the homescreen following a missed call appears to "trigger" the notification to display
Given all the above, it makes me wonder if something is putting the "Missed call" notification mechanism to "sleep". I suspect the only hope is for the Phone app to update to correct this bug.

i tick all the above boxes and i can confirm there is no missed call icon on the AOD, there is only a missed call notification on the notification bar

matty100147 said:
i tick all the above boxes and i can confirm there is no missed call icon on the AOD, there is only a missed call notification on the notification bar
Click to expand...
Click to collapse
Thanks for trying and confirming the issue for AOD! Can you also confirm it doesn't show up on the lockscreen?
Yes, once you enter into the phone and on the homescreen, the missed call notification shows up on the notification bar (as if entering the homescreen is required to trigger the notification). From there (as long as you don't clear the notification), the notification then displays as it should everywhere else (including on the AOD and lockscreen).
By the way, can you please report the exact version number of your Phone app?

By the way, I managed to get someone else on Android Central forums to reproduce this, and he's using a Snapdragon US version. So it's almost certainly a universal bug.

Related

Reminder on screen message fault driving me mad

I keep setting reminders to pop up an on screen notification then after a reboot and not every time) it loses the settings and I have to go back into SOUNDS - NOTIFICATIONS and set reminders to have the ON SCREEN MESSAGE again.
Does anyone know how to make the permanent as it is driving me mad.
I too am having this problem - why does it do that????
I think I had this problem before updating to Rom 1.37.707.1 too...so probs not rom related
It is weird. It only resets sometimes as well. I cant work out what causes it.
wonder why not many ppl complaining about this issue? Its good having notification on
yes mine did it last night again but had not done it for a few days.
I wonder if it is to do with certain software configurations i.e. if you have something installed. I have not added that much to the standard build or even if it is noise specific i.e. a certain sound file.

[Q] 4.2.2 Active notifications repeat until phone unlocked

Moto X, 4.2.2 stock, rooted
When receiving a an email, message, or whatever (e.g., Gmail, snapchat, kakaotalk, google voice), the active notification appears as normal (vibrate/sound + screen display), but then the phone repeatedly displays the notification until it's unlocked. I do want the initial notification, but just the one. After the initial notification, further notif. only display the screen (no sound/vibrate).
When there isn't a notification, it doesn't display the clock over and over again as if I'm picking it up, so it's not like it's being moved around or something.
It did not used to do this, but I'm not sure exactly what setting/app/whatever would have caused this.
'Active notifications' has an option to disable certain apps or turn off completely, but there are no 'repeat' or 'lockscreen' settings located there, or in individual apps.
When I googled/searched for the issue (key words: active, notifications, repeat, stop, android, alert), I found these related posts, which seem to describe what I'm experiencing (albeit on different phones). Edit: ah, I can't post links yet, if you would like to look at them, please google the parts-of-the-url below
s4-active-message-notification-doesnt-stop-coming-up-lock-screen
android-kit-kat-moto-x-repeated-notifications-for-the-same-email
Has anyone else had this problem? What settings, if any, can I check for to disable these unwanted (repeated) notifications or how else might I go about it?
This isn't a bug or an issue, it's a feature. It's something called "breathing" notifications.
Every so often, the phone will give you the notification again just to be sure you saw it the first time. There is no way to remove or alter this feature through Active Display's settings.
If you are looking for an equivalent to Active Display, a good one (and the only one I know of) is DynamicNotifications by GreatBytes.
Have you tried swiping the notification to the side? That should dismiss it.
Sent from my XT1053 using Tapatalk
It seemed to me it wasn't normal behavior, as I don't remember it happening when I first got the device, but if you say it's intended, I'll go with that.
DarkWolffe: you say "every so often". The notifications are appearing every 5 seconds or so. Is this inline with what your own experience? If I can't change that interval from the native settings, might the app you linked be able to? It seems that DynamicNotifications is made for devices that don't already have Active Notifications. (perhaps I'm supposed to disable AN and only use DN?) Thank you for the link, though, I'll check it out.
scottjb: Ah, I figured that out sometime after making this post, but thank you for that tip. It's useful when I may actually see the phone, but when I'm away from the phone or sleeping, for example, I'd prefer it not to behave that way. I realize it's an AMOLED screen, so the battery really shouldn't be affected too much, but it doesn't feel right to have it turn on over and over again so often.
Knowing they're called "breathing notifications" has allowed me to better search for related topics. It seems that turning the phone over or putting it in a pocket will stop the breathing. I'd still prefer if I could change the interval somehow, but I'm satisfied to have figured most of how it works out.
The interval of the notifications seems to change over time. When you first get a text message etc it seems to flash the notifications more often, after some time I believe it slows down a little. You can have the feature disabled at night, my ringer is silent from midnight to 9 am and my active notifications are disabled from 1 to 7 am. When disabled at night it only stops it from displaying on its own, if you move the phone it will still display the clock and any notifications.
LG Pulse with KitKat 4.4.2 same issue
I don't have a Moto X, I have the LG Pulse from Virgin Mobile Custom. My notifications do that, too! I have KitKat 4.4.2. I have never experienced this and I certainly would NOT make it a default nor intended action. Mine start out at the first notification + sounds, then 10 seconds later, 15 seconds later, 20 sec, 25 sec, etc. It is very annoying and there is no option in the system settings nor individual app settings to stop that behavior. I may just have to turn off notification sounds as this is ridiculous.
You can try setting the "sleep at night" option, and adjust the time to be on all the time (1am to 12am).
I believe this setting is supposed to suppress the breathing notifications. Though, it won't stop it from showing if you move the phone around... I know this cause my phone charges on my bed at night and when I roll around, it triggers AD, even though I have sleep mode on.
Hope it helps!
tapa'd on my moto x
Damn Tapatalk, won't let me edit..
tapa'd on my moto x

Can't Answer Incoming Calls!

This ones throwing me for a loop
Turbo has been brilliant aside from one tiny issue that i'm only now realizing...
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far:
disabled apps - re-enabled to make sure nothing got zapped that's interfering
Mobile data is enabled under settings
OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area...
Thoughts/ideas?
TIA! :good:
Edit: (can't post images/links as i don't have enough posts)
Note the missed call notification icon is displayed from a previous call when as i was trouble shooting:
imgur.(com)/c98SAhO.jpg
coalase said:
This ones throwing me for a loop
Turbo has been brilliant aside from one tiny issue that i'm only now realizing...
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far:
disabled apps - re-enabled to make sure nothing got zapped that's interfering
Mobile data is enabled under settings
OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area...
Thoughts/ideas?
TIA! :good:
Edit: (can't post images/links as i don't have enough posts)
Note the missed call notification icon is displayed from a previous call when as i was trouble shooting:
imgur.(com)/c98SAhO.jpg
Click to expand...
Click to collapse
Have you tried a factory reset? -- Don't install any apps or change any settings, give your phone a ring after the reset, if it goes through then start installing or changing whatever settings, BUT while doing that if there's anything you suspect may alter the phone calls; test it again and see if you can find the culprit.
Solved!
Dialer app had "show notifications" box unticked
Not sure how that happened
for anyone experiencing the same issue:
Settings>Apps>All>Dialer - confirm the notification box is checked
was right about to wipe the phone and reset, glad i stumbled across it:good:
Wished I would have seen this thread yesterday. I had the same problem. Phone would ring, but I had no answer icon show up for me to click on. I finally took the phone into Verizon and they did a full wipe or factory default. That fixed the problem, but, I had to redo everything.
Sent from my XT1254 using Tapatalk
Thanks, dude. Girlfriend updated to lollipop and had this exact problem. She was pretty pissed after I found your post so fast, lol.
Shoot2ill said:
Thanks, dude. Girlfriend updated to lollipop and had this exact problem. She was pretty pissed after I found your post so fast, lol.
Click to expand...
Click to collapse
My Turbo had same problem. I stopped by Verizon store in mall and 3 people looked at it and they are sending me a new one. After reading this post I checked notifications on dialer app and its fixed. Guess I'll give them the new one back when it comes.

Anyone has Notification vibration problem?

I'm using Galaxy S6 Active in Korea
Of course, i unlocked, and updated to 5.1.1
(i used 5.0 just few days, i can't remember how long did it maintain)
Now my phone seems to treat the vibrate profile as silent.
text message vibrations is Okay(i'm using google messenger, not basic sms app, not google hangout)
But, Call notification,FB,Gmail....and so on, all of feature which has vibration noti feature do not work now.
Actually i already did device reset once. at that time, i could get vibration notification.
but few days later, back to present state.
i googled, and i got some people who were experienced like me.
but they said various opinions about this problem such as battery saving mode, 5.1.1 updating...etc.
plus no oned replied "i fix it!"
I constantly use the vibrate profile and this is very problematic not having the phone actually vibrate because I am missing notifications a lot now.
Is anyone else having this issue? Does anyone know how to fix this?
plz give me your comment
I read, I think on Android central, that this occurs when power saving mode is on after updating to 5.1.1. This didn't happen on the previous software.

Notifications Disappearing on their own.

I'm sure its something everyone has experienced, they hear their phone go off and check and nothing is there.
It happens to me every now and then, but It feels like its happening more frequently. Today I left my phone in another room and herd it go off twice but when I went to go check it was cleared. I know I herd it for sure, it was my Metal Gear ! Sound as well as my Ring Doorbell Sound.
Is there some kind of Notification Logger? Even if they are cleared.
To be honest, I have never had any issue as you describe
I had something similar, but some notifications would disappear after about 5 minutes or so. I had to turn off app power monitor in order for my notifications to stay. Although, I never had an issue with them disappearing instantly. I know also weather updates can make sounds, so that can also possibly be it. At the time before I found out about the app power monitor problem, I had installed an app called notisave and it would save every notification I would receive. Hope this helps.
I had similar, i downloaded an app called Notification History and it would show them, it was one weird app that did it but i don't recall exactly why or how.
there is also a phone setting that says "show most recent notifications only" make sure that's not on
I once disabled google assist or whatever it's called and it helped. After a few updates I abled it again. Seems some of their updates does this.

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