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Is there any way to solve this other than doing a hard reset on the HTC One?
Can't really afford to lose the data.
SORRY. Forgot to click question.
YorubaDey said:
Is there any way to solve this other than doing a hard reset on the HTC One?
Can't really afford to lose the data.
SORRY. Forgot to click question.
Click to expand...
Click to collapse
this sounds like a way to access a stolen phones information, I doubt you'll get much help here
For all we know the phones not yours, in most cases it'll ask you to verify using the Google account on the phone. If you don't no neither than that says a lot.
But,
A nicely worded Google search should give you specific steps.
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
this sounds like a way to access a stolen phones information, I doubt you'll get much help here
Click to expand...
Click to collapse
Tachi91 said:
For all we know the phones not yours, in most cases it'll ask you to verify using the Google account on the phone. If you don't no neither than that says a lot.
But,
A nicely worded Google search should give you specific steps.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
YorubaDey said:
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
Click to expand...
Click to collapse
Sorry .. but if it was your phone that was stolen you should be happy we don't give info like that out
YorubaDey said:
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
Click to expand...
Click to collapse
If you have TWRP installed use adb pull /sdcard/Pictures to retrieve your vacation pictures, then factory reset.
If stock recovery your only option is a factory reset.
cschmitt said:
If you have TWRP installed use adb pull /sdcard/Pictures to retrieve your vacation pictures, then factory reset.
If stock recovery your only option is a factory reset.
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Click to collapse
Thank you, bud.
I guess we'll have to reset it. Such a shame.
I have sold my Nexus 6 & now it's new owner cannot set it up because it's asking for my email all the time.
How can we fix this so he can set it up for himself?
Any much appreciated.
Ta
This is a new security feature in Android. You have two options.
1 - buyer sends it back so you can remove your account (which you should have done prior to factory resetting and sending the phone).
2 - You give the buyer your password so the buyer can do it. If you go down this route and figure that you first want to change your password to something temporary, the buyer need to wait 72 hours from changing the password before being able to log on to the phone and remove the account.
Didgeridoohan said:
This is a new security feature in Android. You have two options.
1 - buyer sends it back so you can remove your account (which you should have done prior to factory resetting and sending the phone).
2 - You give the buyer your password so the buyer can do it. If you go down this route and figure that you first want to change your password to something temporary, the buyer need to wait 72 hours from changing the password before being able to log on to the phone and remove the account.
Click to expand...
Click to collapse
Thanks.
I did a full rest, In fact i flashed a stock rom & then reset everything. I thought was all that was needed. I have no idea about this security feature.
What a farce.
@home said:
Thanks.
I did a full rest, In fact i flashed a stock rom & then reset everything. I thought was all that was needed. I have no idea about this security feature.
What a farce.
Click to expand...
Click to collapse
would have expected a full flash of the factory image to bypass this.
rootSU said:
would have expected a full flash of the factory image to bypass this.
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Click to collapse
Exactly what I thought. That's why I did one before I sold it on.
rootSU said:
would have expected a full flash of the factory image to bypass this.
Click to expand...
Click to collapse
Apparently Google is trying to make it impossible for anyone to activate a stolen phone. It appears that with 5.1 on our Nexus 6 that one has to either disable all security options or remove the user account before factory reset or flashing a new image (prior to resale).
The unfortunate thing (again) is that Google has not well publicized this, so users are finding out by trial and error.
cam30era said:
Apparently Google is trying to make it impossible for anyone to activate a stolen phone. It appears that with 5.1 on our Nexus 6 that one has to either disable all security options or remove the user account before factory reset or flashing a new image (prior to resale).
The unfortunate thing (again) is that Google has not well publicized this, so users are finding out by trial and error.
Click to expand...
Click to collapse
Yes I guess that, but you would expect a normal phone has a locked bootloader which you couldn't unlock anyway, so it kind of seems like a pointless thing.
rootSU said:
Yes I guess that, but you would expect a normal phone has a locked bootloader which you couldn't unlock anyway, so it kind of seems like a pointless thing.
Click to expand...
Click to collapse
I think we can agree that Google has implemented several pointless security measures on 5.1. Just like the bootloader relock debacle.
cam30era said:
I think we can agree that Google has implemented several pointless security measures on 5.1. Just like the bootloader relock debacle.
Click to expand...
Click to collapse
I think the intentions were good but the publication of the changes were not.
Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Seven Winds said:
Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Click to expand...
Click to collapse
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
I understand what you mean. But If I was a shoplifter I probably would not need to recover my data or photos. Ill just directly do factory reset.
Samsung here In china is useless. Any way I did already factory reset, Now have differen't problems.
Im very pissed at Samsung that has this insane bug that can just make the phone useless, i've used it with no problems for a week or so, all of the sudden, just lock my out , and Fuking China doesn't have google to help me recover..
Seven Winds said:
It immediately going to the PIN screen, which I don't think I have.
Click to expand...
Click to collapse
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Can't you just reset your google account pw on your pc, then unlock your phone with your google account?
After I got out of a long hot bath, i tried to unlock with my thumb print numerous times unsuccessfully, had to unlock by backup pin, which I had forgotten...thought i was outta luck, but luckily I was able to unlock via my google acct.
Honestly though...i tend to agree with Ambervals6...that's what shoplifters say lol
9BlackN*Black6 said:
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Click to expand...
Click to collapse
Actually I don't remember that I had the option to set the PIN. But I always do the same one. Now using MX4 Pro, and it works great, Probably my unit had a huge bug that waited to be exploited..
About google, I've explained, If I was not in China I could have unlocked, but my astrill VPN was not running, and I didn't setup samsung account which apperantly was stupid.
I've already bought the "package disabler" from playstore and disabled all the bloat including this..
Any way, i've got very unlucky, today will bring it to samsung service center.
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
george241312 said:
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
Click to expand...
Click to collapse
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Seven Winds said:
China doesn't have google to help me recover..
Click to expand...
Click to collapse
Many international hotels have internet access which bypasses the Great Firewall. If you were to go there you wouldn't need a VPN....
Unable to access Note 5
Similar issue; unable to access my Note 5 with biometrics, password or Google account (even after resetting Google password). Absolutely ridiculous! I do, on some attempts, see a message that pops up stating, "bootstrap failed" but unsure if that's related to the issue.
I need help to access my phone asap WITHOUT resetting it!!!
Seven Winds said:
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Click to expand...
Click to collapse
To install a custom recovery, the phone doesn't need to be rooted.
ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
Lol
You can still fix your device with this issue.
i have to bypass lock screen without wipe device FRP lock is on so i can not flash custom recovery like TWRP i tried bypass lockscreen with z3x 23.5 and of course FRP blocked custom binary so it didnt worked let me sum up there is no ADB no Custom Recovery no z3x support and no permission to wipe i need help urgently thanks in advance
Jaqen Hghar said:
i have to bypass lock screen without wipe device FRP lock is on so i can not flash custom recovery like TWRP i tried bypass lockscreen with z3x 23.5 and of course FRP blocked custom binary so it didnt worked let me sum up there is no ADB no Custom Recovery no z3x support and no permission to wipe i need help urgently thanks in advance
Click to expand...
Click to collapse
That's usually what happens with a stolen device and if it is yours all you need to do is put your Google account and password in and that will go away and if you can't remember the password then just reset your password and wait 72 hours for the phone to allow the new password to work other than that we don't give out ways to bypass security because then everyone who steals someone's phone would just come here to get the answer to get away with it and I'm pretty sure no one's going to want to give the answer to this because you should know your own password or at least be able to reset it!
MrMike2182 said:
That's usually what happens with a stolen device and if it is yours all you need to do is put your Google account and password in and that will go away and if you can't remember the password then just reset your password and wait 72 hours for the phone to allow the new password to work other than that we don't give out ways to bypass security because then everyone who steals someone's phone would just come here to get the answer to get away with it and I'm pretty sure no one's going to want to give the answer to this because you should know your own password or at least be able to reset it!
Click to expand...
Click to collapse
thanks for reply actually its not my phone i'm an local repair shop owner so device belongs to one of my customers and of course he dont know his google account information beside device not allows to enter google account info so its useless
now i have 3 gmail accounts which belongs to my customer but none of them added to device to use Android Device Manager to change lock...
Need help, Since I have a dead man's Samsung Galaxy Note 5 unlock for info
I have been assigned to retrieve info on a m. phone of a gentle man who just passed. the battery run out so when the phone was charged and put on it requested a pin before we could use his finger to swipe. Of course, none of us including his wife knows his pin or google password. Though i have his phone, laptop, and have his email details.
I need help with this issue urgently. thx
MrMike2182 said:
That's usually what happens with a stolen device and if it is yours all you need to do is put your Google account and password in and that will go away and if you can't remember the password then just reset your password and wait 72 hours for the phone to allow the new password to work other than that we don't give out ways to bypass security because then everyone who steals someone's phone would just come here to get the answer to get away with it and I'm pretty sure no one's going to want to give the answer to this because you should know your own password or at least be able to reset it!
Click to expand...
Click to collapse
Usam76 said:
I have been assigned to retrieve info on a m. phone of a gentle man who just passed. the battery run out so when the phone was charged and put on it requested a pin before we could use his finger to swipe. Of course, none of us including his wife knows his pin or google password. Though i have his phone, laptop, and have his email details.
I need help with this issue urgently. thx
Click to expand...
Click to collapse
You've been "assigned" to do something you don't know how to do? Sounds legit!
I like reading these threads.
CodeNameRedNeck said:
I like reading these threads.
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Click to collapse
I kinda find it funny! Lol.
Thread closed.
The simple solution to these problems are basically going to service provider and asking them for the code to unlock it.
There's absolutely no need for such threads.
Regards
Vatsal,
Forum Moderator.
Hi,
Is there currently any way to disable the unlock pattern on a SM-N9600?
I have been using the same pattern every since i got this phone, and used the same pattern on the phones before it. I woke up yesterday morning to the phone telling me i need to input the unlock pattern like it does every morning, but it wouldn't accept the pattern that i know is correct. I know all the passwords for the google accounts and samsung account that is on the phone, and my fingerprint is also on it. Is there any way to use any of the above to unlock the phone?
I also tried using find my mobile, but it's saying remote unlock is disabled on the phone. USB debuging is also not enabled on the phone as far as i know.
I contacted Samsung customer service but got no real help, they couldn't even answer how many attempts I have to try the pattern and if numerus failures would eventually wipe the phone.
Any help at all is appreciated.
You should be able to unlock your Samsung device in Find My Mobile, then you can go into the Settings > Security and reset your security preferences.
iceepyon said:
You should be able to unlock your Samsung device in Find My Mobile, then you can go into the Settings > Security and reset your security preferences.
Click to expand...
Click to collapse
Thanks for the reply, but Find My Mobile doesn't work. It is able to locate the device, but it says Remote unlocking is disabled.
sahyf3r said:
Thanks for the reply, but Find My Mobile doesn't work. It is able to locate the device, but it says Remote unlocking is disabled.
Click to expand...
Click to collapse
What about the Google one?
Best bet in the future is to keep the phone glued to you (not hard to do) and avoid passwords/ lockouts.
More times than not the only people they lock out is you. Hardware failures many times lead to complete lockouts. Hardware failures happen unpredictably... been there, done that
No password, no problems; don't get too clever for your own good.
blackhawk said:
What about the Google one?
Best bet in the future is to keep the phone glued to you (not hard to do) and avoid passwords/ lockouts.
More times than not the only people they lock out is you. Hardware failures many times lead to complete lockouts. Hardware failures happen unpredictably... been there, done that
No password, no problems; don't get too clever for your own good.
Click to expand...
Click to collapse
The google one doesn't allow unlock anymore, only lock.
If i was getting clever with the pattern and that caused it, I wouldn't feel so bad, I'd know it's my fault, I'd tell myself i deserved it, but this is basically the only pattern i've use since my first android phone.
It seems my only hope is to pray for some kind of exploit that can bypass that pattern screen.
I had no idea hardware failures like that happened, I have neever heard of it before now.
Thanks though.
sahyf3r said:
The google one doesn't allow unlock anymore, only lock.
If i was getting clever with the pattern and that caused it, I wouldn't feel so bad, I'd know it's my fault, I'd tell myself i deserved it, but this is basically the only pattern i've use since my first android phone.
It seems my only hope is to pray for some kind of exploit that can bypass that pattern screen.
I had no idea hardware failures like that happened, I have neever heard of it before now.
Thanks though.
Click to expand...
Click to collapse
Yeah it never accord to me either until a laptop bios got corrupted and completely locked the machine down permanently. Fun times.
This is another reason why I always have/use an SD card as a data drive on phones.
Unlike the laptop you can't easily access the internal memory of a locked phone.